Re-engineering Of

College Library

Ms. Parita DesaiL.S.Raheja College of Arts & Comm.

Mumbai

Dr. Vinay PatilA.D.P.M’S Womens

College of Arts, Commerce & Home Science

Jalgaon

Re-engineering is the fundamental rethinking and radical redesign of processes to bring about dramatic improvements in critical performance, such as cost, quality, service and speed.

(Hammer & Champy, 1993)

Re-engineering

For Re-engineering of College Library

What is Re-engineering? For College Library

&Need for Re-engineering

Dramatic

making quantum leaps in performance

Radical Going to the root and Begin with clean slat

ProcessGroup of related tasks that create value for

the user

As per the requirement of the user.

Redesign

Key Concepts of Re-engineering in College Library

Why?Reengineerin

g

Customer

Change

Competition

Cost

Team Leader (Librarian

Inside Experts

Outside Experts (Consultants)

Composition of Re-engineering Team

EFFECTIVE LEADERSHIP

It is a critical first step. Everybody should agree up and stick to objective of Re-engineering and should maintain the vision throughout the project.

ResourcesHuman Components

Top Management Support

Finance

Competitors

Library Policy Technology

User’s Need

SWOT ANALYSIS

IdentificationOf

Process

Understand The

Process

WorkThe

Entire Library System

PROCESS

INVOLVEMENT OF ALLSTAKEHOLDERS

Vendors Faculty Members Library Staff Management Library Users

EFFECTIVE HUMAN RESOURCE MANAGEMENT

Focus on value-add and customer-focused processes.

Can be measured in terms of extent to which it meets the user’s requirements.

SUPPORT OF TOP MANAGEMENT

Continuous support from the beginning, not in order to overcome the resistance from stakeholders but also to ensure continuous support for resources required and to encourage staff to work towards achievement of goals and objectives

USE OF TECHNOLOGY

Conduct pilot study of the new process before implementation.

If some shortcomings?, Revise the process accordingly.

Key to successful Re-engineering process.

At at all levels and for all the stakeholders of library, even with those not involved directly in Re-engineering process(Davenport 1993).

When to start? Definite timeframe

Or Else May lose the support and momentum

necessary to make re-engineering effort successful.

Successful re- engineering will help to increase overall performance of the Library and ensure maximum user satisfaction and at the same time Job satisfaction to staff