re-defining i.t support€¦ · support services designed around the bespoke needs of your...
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[email protected] 01234 84 33 00 www.fluentblu.co.uk
WELCOME TO THE FLUENTBLU SERVICE LEVEL PROMISE A NEW WAY TO THINK ABOUT MANAGED I.T SERVICESUNLIMITED SUPPORT
• Best Practices
• Scheduled on-site maintenance
• Data integrity checks
• IT Documentation
NETWORKADMINISTRATION
• Network Security Assessment
• IT Project Management
• Quarterly Technology Reviews
• Technology Roadmap
TECHNOLOGYCONSULTING
• Patch Management
• Security Management
• Desktop Optimisation
• 24/7 Network & System
Monitoring
• Comprehensive Reporting
• Backup Monitoring• Backup Monitoring
PROACTIVESUPPORT SERVICES
• Unlimited Remote Support
• Unlimited On-Site Support
• Guaranteed SLA response times
• Access to client portal
REACTIVESUPPORT SERVICES
Our diverse skill sets can support a
wide range of technologies,
providing a one stop shop for all your
support needs.
Cross Technology Support
Support services designed around
the bespoke needs of your business,
ensuring staff are productive and
efficient with their I.T usage.
Fully Customisable
Our proactive support team will
ensure your network is secure,
reliable and adhering to all data
protection initiatives.
100% Secure
Perfecting your network ensures
efficient I.T spending. Our goal is to
provide a core network that can
adapt to the changing needs of your
business and reduce unnecessary
procurement.
Investment Protection
Unlimited Onsite Support
Unlimited Helpdesk/Remote Support
24/7 System and Network Monitoring
Guaranteed SLA response times
Backup Monitoring
Comprehensive Reporting
Realtime desktop optimisationRealtime desktop optimisation
Re-Defining I.TSupport Bespoke support designed for your business