rdap 16: building sustainable services at the small(er) scale (panel 4, measuring up)

22
Building Sustainable Services at the Small(er) Scale This work is licensed under a Creative Commons Attribution- NonCommercial-ShareAlike 4.0 International License .

Upload: asist

Post on 14-Apr-2017

137 views

Category:

Education


0 download

TRANSCRIPT

Page 1: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Building Sustainable Services at the Small(er) Scale

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Page 2: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Hello!I am Ryan ClementCurrently Data Services Librarian at Middlebury College. Formerly at Reed College. You can find me at @rkclement

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Page 3: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

1.Small(er)?What we talk about when we talk about small liberal arts colleges

Page 4: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Characteristics of small LACs

● Primarily undergraduate● Primarily non-professional

degrees● Highly residential● Selective● Very low student-faculty

ratio (13:1)● Teacher-scholar model● High-touch expectations

Page 5: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Funding for Research

● Almost all from Federal funding (93%)

● As opposed to many similar institutions (around 30-50%)

● Biggest sources: NSF, H&HS, NASA

Source: http://colleges.startclass.com/

Page 6: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

What we support@ Middlebury

Data Discovery Data Management & Curation

Software Support and Data Analysis Data Visualization Data Preservation

Data Services Librarian secondary

Science Data Librarian Soon

Digital Archives Librarian Soon

Student Tutor Program

Soonsecondary

Page 7: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

2.Setting the foundationGetting data services up and running

Page 8: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Faculty behaviors and attitudes

Page 9: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Infrastructure

Middlebury● 8 systems within

○ Some home-grown

● 7 systems outside○ Some home-

grown● Unitask systems

Page 10: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Already too complex for a small(er) organization!

Flowchart: Patrick Wallace, Middlebury Library

Page 11: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

We can’t handle another flowchart!

Flowchart: Patrick Wallace, Middlebury Library

Page 12: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

“ At liberal arts colleges, the big opportunities around data services center on students.

- Mark Dahl, Lewis & Clark College

Page 13: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Middlebury▪ Thesis & other student work (varies)

▫ SCA collects some▸ ~5000 theses, about 10% digitized

▫ Electronic thesis archive▪ Student Symposium

▫ Posters, slides, etc.▪ Where is student data now?

▫ In departmental servers, file cabinets, student laptops...

Student Work

Page 14: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Our graduates come to your graduate and professional programs

Page 15: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

3.Instructional AssessmentWhat can we see through a form?

Page 16: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Three Forms of Instruction

Individual Consultations▪ Science Data

Librarian, typically▫ DMP

assistance▪ Data Svcs Librarian:

social sciences & humanities

▪ Assessment: typical stats tracking

One-topic Workshops▪ Varies, mainly open

(not class-based)▪ Mainly aimed at

social science and humanities

▪ Students, faculty, staff

▪ Assessment: post-workshop feedback, reflection

Longer Workshops▪ NW5C Data Curation

Workshop (model)▪ Lab/team-based▪ Covering “data

management and curation basics”

▪ Students, faculty, librarians

▪ Assessment: pre- and post-workshop knowledge/behavior assessment, DCPs, reflection

Page 17: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

4.Our WishlistWhere do we go from here?

Page 18: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Assessment Wishlist▪ Repository system - usage, staff time▪ Repository system - user experience testing▪ DMPs - who is doing what they said they would▪ Outreach - who on campus are we not reaching (social sciences,

humanities, Digital Liberal Arts…)▪ Add assessment and data literacy competencies to research

methods classes (Info Lit project)

And let’s try to avoid making another flowchart...

Page 19: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Measuring what YOU need

Image: Shutterstock via Lifehacker

Page 20: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

So...how are we defining success?

EASE -> simplifying processes, eventually reducing staff timeUPTAKE -> making sure users are using what we buildOUTREACH -> increasing our reach in the social sciences and humanitiesEDUCATION -> reaching students more effectively through the curriculum

Page 21: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Thanks!!Ryan ClementData Services Librarians, Middlebury@[email protected]

Page 22: RDAP 16: Building Sustainable Services at the Small(er) Scale (Panel 4, Measuring Up)

Credits

Special thanks to all the people who made and provided these awesome resources for free:▪ Presentation template by SlidesCarnival▪ Photographs courtesy Reed College (slide 13) and

Middlebury College (slides 1,2,7, & 8), others as noted▪ Flowchart courtesy Patrick Wallace, Digital Archives

Librarian, Middlebury College