ray white property management
DESCRIPTION
Property ManagementTRANSCRIPT
the difference is in the detail
maxim
isng returns
maximising returns
At Ray White Property Management our ambition is to add value over and
above the traditional functions of property management. We understand your
property is a signifi cant asset and that your chief objective is to maximise
the return on your most valued investment.
We’ve invested in the best technology, systems and procedures to take
care of collecting rent, coordinating repairs and maintenance as well as fi nding
the right tenant. Our team will also focus on the bigger picture when it comes
to your investment – that means working with you to maximise the potential
of your property portfolio.
Your property management team is here to help you
• Understand how changes in the market will impact your investment
• Understand the investment strategies available to you
• Understand how to improve the yield from your property, and
• Feel confi dent as an investor in real estate.
We believe property management is about helping you create wealth
maxaxa im
isng rerer turns
group strength
group strength
In this industry there is nothing more powerful than experience. Founded over
106 years ago Ray White is Australasia’s largest real estate group and still family
owned, ensuring that those original family values are preserved. Today we employ
more than 2,000 trained property managers in 800 offi ces around Australia.
For our clients this means a greater level of care, attention and a commitment
to excellence in everything we do.
As a client of Ray White you benefi t from this group strength via
• The industry’s most signifi cant investment in education and training
• A culture of striving for excellence and innovation
• The sharing of policy and best practice via our online portal, and
• Our Group’s fi rst class understanding of the rules that apply to
property management.
The Ray White Network offers greater value through our collective expertise
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groupstrength
systems &
technology
systems & technology
As a client of Ray White you have access to the industry’s most advanced
property management technology.
Our ‘Blueprint for Property Management’ distills over 106 years of on the job
learning into an interactive education and training hub that forms the core of the
Ray White quality approach. Our Blueprint is unique to Ray White and a feature
that no other real estate group can rival. We also understand that to be the best
at what we do, we must innovate for the industry as a whole. So the Group invests
in research and development that raises the professional bar across the Australian
real estate landscape.
To bring you exceptional service we increase effi ciencies, not fees
Ray White’s unique
technology offers you
Confi dence
Your requirements as a landlord
are met by the team rather than the
individual, thanks to a communications
platform developed for compliance
and collaboration.
The best trained
property managers
At Ray White we run daily online
training sessions to ensure that our
property managers are fully equipped
with the knowledge and skills required
to manage your property.
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isng rerer turns
groupstrength
systems
&technology
inte
grity
investor confidence
investor confi dence
Ray White Townsville Riverside
Ray White Townsville Riverside is a dynamic team of professional achievers
who excel through enthusiasm, determination and a commitment to delivering a
superior service; surpassing clients’ expectations at every opportunity.
Dedicated to excellence; successful yet ambitious, Ray White Townsville
Riverside is a team respected for their honesty and ethical approach. A
dedication to continuous improvement provides a foundation to achieve the best
results and satisfaction for their clients while being recognised as industry
leaders in the Townsville area.
Ray White Townsville Riverside
Shop 8 / 56 Yolanda Drive
Annandale, Townsville Qld 4814
P (07) 4725 2144
Brad Read
Brad has been the Principal of Ray White Townsville Riverside since April 2008.
Brad is the Property Manager and Principal which allows for that personal touch
for clients knowing that their property will be managed by the Principal of the
Agency. Previously Brad has worked for a Land Developer for 5 years as the
Special Projects Officer and managing his own Investment Properties for over 7
years.
“I believe property management is about helping
you create wealth and at Ray White Property
Management the difference is in the detail.”
Brad Read
Principal and Property Manager
Ray White Townsville Riverside
P (07) 4725 2144
Melissa Wetherell
Melissa is excited to be your local Ray White Townsville Riverside Property
Manager. With over six years experience in property management, both in
Queensland and New South Wales and having been raised in Townsville,
Melissa is well equipped with local knowledge and experience to assist you in
looking for your next rental or managing your investment property.
“I understand the challenges you face and the
opportunities for us to work together to increase
your wealth now and in the future.”
Melissa Wetherell
Property Manager
Ray White Townsville Riverside
P (07) 4725 2144
What our clients say
“Ray White Townsville Riverside are more than just
property managers. They are partners with us in our
biggest investment asset. Our returns improved and we
had peace of mind.”
My real estate investment in Townsville has provided me with the
geographical diversification required for a balanced property portfolio. It
does, however, present the challenge of managing the property as an “out of
town” investor.
To assure me that the property is effectively managed, I was seeking a
property manager with the following attributes:
• Responsive communication
• Proactive issues management
• Sound knowledge of local market
• Competent industry understanding
Brad and Rhonda from Ray White Townsville Riverside have met that criteria
and I have confidence in their property management and letting service.
Ray Cameron, Brisbane (current investor)
My wife and I took up a 2 year transfer interstate in 2009 and asked Ray White Townsville Riverside for assistance to let our family home in Riverside Gardens. Ray White took a very professional approach to this request and arranged effective advertising and signage to complete a professional tenancy application within a short time frame. Since the tenancy began approx 6 months ago we have been very impressed with the reporting, statements and overall property management provided. In particular as interstate owners we feel that Ray White Townsville Riverside have gone out of their way on occasions to send photos through to provide peace of mind that our property is being well maintained. We have no hesitation in recommending the team. Rob Winter-Cooke & Elizabeth Rosier, Melbourne (current investor)
What our clients say.....
My wife and I began to build our real estate portfolio two years ago, and
have searched all of Townsville looking for an agent that meets our lofty
standards. Being a local, the reputation of and performance of a property
manager is paramount to the continued success of your investment. Our
real estate portfolio in Riverside Gardens has been built with growth and
cash flow in mind.
Our requirements and pre selection criteria from our property manager are
as below:
• Advanced local knowledge;
• Understanding our investment goals and requirements;
• Proactive in all aspects of property management;
• Niche portfolio of properties on their rent roll (to avoid getting lost in
the numbers);
• Attention to detail;
• Personal advice and service
I can confidently say that Rhonda and Brad from Ray White Townsville
Riverside have surpassed our requirements. Since signing with them, we
continue to recommend similar minded Investors to them. Of particular note,
the detail and thoroughness of the photo and pre inspection reports Rhonda
complies on each new property, is far in advance of any property manager I
have interviewed in Townsville. This attention to detail has re assured us
that our investments are in the “best hands” in town.
Adam and Louise Need, Townsville (current investor)
Being overseas owners I have found that the team at Ray White Townsville
Riverside have made renting our house hassle free. They have always put
in the extra effort to ensure our job is easy, including but not limited to: the
advertising and renting of our house; the organisation of all maintenance in a
timely fashion; the organisation/access for updating of decor; and they have
always kept us very well informed on all matters. We have never needed to
worry about the status of the house with continuous feedback and I feel I can
rely on Ray White Townsville Riverside to assist in organising &/or
cooperation of any access to the property.
My only regret is that we didn’t get them sooner!!! - THANKYOU!
Priscilla Staltari and Matthew Kirke, Baldivis (current investor)
Selecting the Right Package
Benchmark Package
With our Benchmark Package you
can rest assured that your property
will be expertly managed. It
provides all the essential property
management services provided to
the highest standards in the
industry. It also has a high degree
of care and attention to your
individual needs as an investor.
Inclusions
Rent arrears
Rent reviews
Repairs and maintenance
Tenant vetting
Tenancy tribunals, appreciations
and appearances
Tenancy agreement renewals
Tenancy terminations
Breach notices
Key audits
Pre-vacating inspections
Exit condition report
Management of goods left
behind upon vacancy
Bond disbursements
Management Fee 8.5% of rental
collected + GST
Administration Fee $5.00 per
month + GST
Letting Fee – First weeks rent per
letting + GST
Wealth Package
As the name suggests our Wealth
Package is designed to build you
wealth now and in the future
through astute property investment.
As our complete property
management solution it
encompasses all the features of the
Benchmark Package with the
personalised attention and
specialist advice on how to
maximise returns and effectively
expand your property portfolio.
Inclusions
Benchmark Package
Investment advice
Portfolio guidance
Insurance review and appraisal
Mortgage review and appraisal
Management Fee 9.5% off rental
collected + GST
Administration Fee $5.00 per
month + GST
Letting Fee – First weeks rent per
letting + GST
As you know, an investment in property is subject to a range of fi nancial dynamics, with mortgage, yield and security carrying equal weight at the top of the list. The Ray White Group’s strength lies in getting this balance right so we can help you effectively lower costs and maximise return on your property.
We look beyond property management to deliver you real choice
Ray White Residential
Ray White was established in 1902 in the small Queensland country town of Crows Nest. Now approaching 1,000 individual offi ces in Australia, New Zealand and South East Asia, Ray White’s property market share is constantly growing with over $25 billion worth of property sold last year.
Clients and their best interests are at the heart of every single decision made at Ray White, which is why Ray White has evolved into Australasia’s most successful real estate business.
Ray White Rural
Ray White Rural is represented by over 80 individually owned and operated franchises spread across Australia to service rural property, regional residential and livestock sales.
Known as a leader in marketing some of Australia’s best known rural properties, Ray White Rural covers all aspects of the industry including irrigation, grazing, agriculture, lifestyle and horticulture properties.
Loan Market
Through your property manager you have access to our Loan Market Mortgage team. We will look at how best to structure your loan to maximise the returns and tax benefi ts of property investing and minimise the cost.
You might have negotiated good rates when you purchased but we can make sure your structure is the best now and into the future to deliver even greater wealth.
Ray White Concierge
With Ray White’s unique Concierge service, moving house doesn’t need to be a headache. With just one phone call Concierge takes care of everything – from arranging your connections, disconnections, insurance and home loans, to keeping you informed of the latest opportunities relevant to your property. Concierge is just one more way Ray White adds value for clients.
Ray White Invest
Ray White Invest offers you a more diversifi ed way to invest in real estate. Through a team of market experts we have created investment products that support Australian property development and have currently raised over half a billion dollars for commercial and residential projects.
If you have investment goals beyond the traditional tenanted property model, your property manager can put you in touch with the relevant expert at Ray White Invest to discuss further.
Ray White Insurance
Another critical part of the investment decision is choosing your insurance.
Ray White Insurance can help you navigate this and understand the policy that is best for you. Not only can we actually help you write the policy and go through all the paperwork with you, but we make it as painless as possible.
raywhite.com
© 2009 Ray White Group.
Ray White is the most googled brand in Australia
Ray White is Australasia’s largest property advertiser
Ray White manages over 200,000 properties
across Australia and New Zealand
Ray White helped 25,000 tenants move last year
Ray White employs over 5,000 sales agents and
10,000 real estate professionals in total
raywhite.com is the largest independent internet site
in Australasia, exceeding 420,000 visitors each month
Ray White is the only group that can offer a
complimentary service for vendors and purchasers
which facilitates settling in more quickly, more easily,
with greater support and with a minimum of fuss
via our Concierge service
Loan Market consists of around 500 mortgage
brokers and staff across every state in Australia
and in New Zealand; securing in excess of
AUD$600 million per year in home finance.
did you know