Randy DiddelA+ Certified Technician

Apple Certified Associate-Mac Integration OS XITIL Foundations v3

Mac TeamTechnical Support Analyst II

UNM IT Workstation Managementrdiddel@unm.edu

505.277.8098

Office of Workstation Management

Apple and Office of Workstation Management

UNM IT now has management and deployment tools on par with the PC environment

• JAMF/Casper Suite

• Managed Symantec Endpoint Protection

• Microsoft OneDrive

To install Mavericks, you need one of these Macs:

iMac (Mid-2007 or later)MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)MacBook Pro (13-inch, Mid-2009 or later),MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)MacBook Air (Late 2008 or later)Mac mini (Early 2009 or later)Mac Pro (Early 2008 or later)Xserve (Early 2009)

Your Mac also needs:OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed2 GB or more of memory8 GB or more of available space

Suite of tools

• Composer: Custom packages, pre configured and ready to run.

• Distribution can be delivered through a Self Service tool or during the imaging process.

• Easy to deploy software like Adobe CS, OS X updates, Microsoft Office

• Installation packages are able to be deployed as .pkg, .dmg, and .mpkg

Casper: Imaging via network or “Target Mode.”

• “Thin Imaging” creates lightweight images-current UNM Staff base image is under 10GB

• “Target Mode” is a 1-1 solution via Thunderbolt connection

• Select additional software and driver packages by selecting it at image time

• Capability to bind to Microsoft Active Directory during image rollout

• Allowed WSM to help Classroom Technologies to migrate 100% of all POD Macs to OS X Mavericks

Advanced workstation management via the Admin Console

• Gives us the potential to manage software licensing and hardware inventory through policies

• Patch management coupled with Apple Software Update Servers

• The Casper Admin is where a technician can add and manage packages, scripts, printers, and Dock items.

• Composer

• Allows you to create configurations (images) using these items and replicate files to distribution points

• Disk Encryption via File Vault

Macintosh Operating System Requirements

Mac OS X 10.7, 10.8, 10.9 (Mavericks)Mac OS X Server 10.7, 10.8, 10.9 (Mavericks)

http://it.unm.edu/download/index.html

Microsoft OneDrive launches June 30th, 2014

• 1TB storage Coming soon • PC client is here already• Mac Client coming later this year

Thank you!

Managing Windows Deployments

• Hardware

• OS Deployments

• Management Tools

Hardware

Dell LoboMart Configurations

Long lifecycle

Standard hardware components

Easy upgrades

Less surprises

Windows Images

Deployments

• Standard Windows Campus Base Image• Windows 8.1 Update 1 64-bit• Windows 7 64-bit• Windows 7 32-bit

• Custom Images• Computer Labs• Kiosk computers• Departmental Requests

Campus Base ImagesPre-Installed Software:

-Adobe AIR-Adobe Reader-Adobe Flash Player-Adobe Shockwave Player-Java-Internet Explorer 10/11-Microsoft Office 2013 32-bit-Novell Messenger-Silverlight Player-Safe Connect-Symantec Endpoint Protection

Campus Base Images

• Available to any UNM Department.

• Readily deployable.

• Access to common UNM Enterprise Applications

• Consistency for users and IT Administrators.

OS Deployments

Free Deployment Tools

-WAIK – Windows Automated Installation Kit for Windows 7

-ADK – Windows Assessment and Deployment Toolkit for Windows 8/8.1

-WinPE Pre-boot Environment-DISM – Deployment Imaging Servicing and Management-Windows System Image Manager

-MDT – Microsoft Deployment Toolkit

OS Deployments and Management

Paid Deployment and Management Tools

• Microsoft System Center Configuration Manager (SCCM)

• Operating System Deployment

• Application Deployment

• Software Updates

• Inventory and Monitoring

OS Deployments and Management

• Operating System Deployment

• Automated Imaging

• User-Initiated Imaging

• USMT

OS Deployments and Management

• Application Deployment

OS Deployments and Management• Application Deployment

Management Tools

• Active Directory Group Policy

• Consistent settings across workstations.• Easily deploy printers.• New Windows 8 and 8.1 Group Policies

• Around 400 new policies.

Management Tools

Managed Antivirus Tool

• Symantec Endpoint Protection Manager• Custom packages• Custom policies• Automated reporting• Consistency in client policy

Questions?