ramp safety officer
TRANSCRIPT
RAMP SAFETY OFFICER
RSO
INDONESIA AIRASIA
INTRODUCTION• DEFINITIONS AND ABBREVIATION• GENERAL PHILOSOPHY• STRUCTURE ORGANISATION• AIRCRAFT GROUND HANDLING• GROUND SUPPORT EQUIPMENT (GSE)• RAMP SAFETY• SAFETY PRINCIPLES• SAFETY MANAGEMENT SYSTEM (SMS)• PERSONNEL LICENCE• HUMAN FACTOR AWARENESS• DENGEROUS GOODS AWARENESS• AIRASIA RAMP ACTIVITY• APPENDIX
ACRONYMS ACFT Aircraft STA Schedule Time Arrival STD Schedule Time Departure ATA Actual Time Departure ETA Estimate Time Arrival ATD Actual Time Departure ATC Air Traffic Control AOG Aircraft On Ground GPU Ground Power Unit APU Auxiliary Power Unit ASU Air Start Unit ACU Air Cond Unit BRC Baggage Reconciliation
Chart
OPS Operation RTB Return To Base FLT Flight NLG Nose Landing Gear PLB Passanger Loading Bridge DOW Dry Operating Weight MTW Maximum Take off Weight MLW Maximum Landing Weight PAX Passanger ASAP As Soon As Possible EPM Engeneering Procedure
Manual PIPO Powere In Power Out BGE Baggage
AIRLINE 3 LETTER CODE DESTINATION
KBR KOTA BAHRU LGK LANGKAWI MYY MIRI TWU TAWAU KUL KUALA
LUMPUR KCH KUCHING CGK CENGKARENG AOR ALOR STAR SUB SURABAYA JOG JOGJAKARTA
HKG HONGKONG PER PERTH DRW DARWIN DPS DENPASAR BDO BANDUNG SIN SINGAPORE SOC SOLO CNX CHIANG MAI BKK BANGKOK MES MEDAN HKT PHUKET
GENERAL PHILOSOPHY
RAMP OBJECTIVES1. SAFETY
-To ensure airsade safety adhered at all times2. ON TIME PERFORMANCE
- Being efficient at all time- To handle all the handling and services during within 25 mins turn arround
3. COST- Everyone’s responsibility to minimize department cost in term of cost control
4. NO PILFERAGE- To aim for NIL pilferage cases
RAMP STRUCTURE ORGANIZATIONSENIOR RAMP
EXECUTIVE
RAMP TL CGK
RAMP SAFETY OFFICER
GHA
RAMP DRIVER
RAMP TL DPS
RAMP SAFETY OFFICER
GHA
RAMP DRIVER
RAMP TL SUB
RAMP SAFETY OFFICER
GHA
RAMP DRIVER
RAMP TL BDO
RAMP SAFETY OFFICER
GHA
RAMP DRIVER
RAMP TL MES
RAMP SAFETY OFFICER
GHA
RAMP DRIVER
JUNIOR RAMP EXECUTIVE
RAMP SAFETY OFFICER PROCESS CHART
RSORAMP CHECK
FLIGHT MONITORIRREGULARITY REPORT
INCIDENT / ACCIDENT REPORTDAILY REPORT
RAMP TLREPORT ANALYSIS
STUDY CASEPERFORMANCE DEPARTMENT
STATION MANAGER / JUNIOR RAMP EXC
EXECUTE TO MANAGEMENT GHAEXECUTE TO OTHER DEPARTMENT
RAMP EXECUTIVEALL PERFORMANCE
PLAN AND STRATEGYREPORT TO HEAD OF
DEPARTMENT
RAMP PLEDGE
• To report for work 15 minutes earlier• To be well groomed and in full uniform• To always observe safety procedures and
target ZERO (0) personnel & aircraft accidents• To be fully equipped & conduct FOD checks at
parking bay 15 minutes before aircraft arrives• To strive 100 % on time performance
WHAT IS RAMP IN AVIATION
Ramp is the ground area where aircraft handlers are working at
Ramp is popularly referred to as the “tarmac or apron”
Technical – Aircraft Operation Area (AOA)
FUNCTIONS AND RESPONSIBILITIES The purpose of Ramp Services Department
- Perform the ground handling functions Ramp Works Very Closely with;
- Maintenance and Engineering- Ground Operation (Guest Service)
- Flight Operations (Pilot, Dispather and Cabin Crew) This Function Should Not Conflict with the;
- Maintenance Organizations Exposition (MOE)- Engineering Procedures Manual (EPM)- Aircraft Maintenance Manual (AMM)
AIRCRAFT GROUND HANDLING
AirAsia especially in Indonesia area subcontract to a handling agent.
The major catagory of ground handling services;1. Cabin Service2. Catering3. Ramp Service4. Passanger Service5. Field Operation Service
GROUND SUPPORT EQUIPMENT(GSE)
GSE IS THE EQUIPMENT FOUND AT AIRPORT, USUALLY ON THE RAMP, THE SERVICING AREA BY THE TERMINAL.
THIS EQUIPMENT IS USED TO SERVICE THE AIRCRAFT BETWEEN FLIGHT ON THE GROUND.
GSE LIST• Aircraft Tow Tractors• Airstarts• Air Conditioners• Baggage Carts• Baggage Tractors• Belt Loaders• Cargo Loaders• Cargo Tractors• Dollies• Ground Power Unit• Hight • Hightlift Servise Trucks• Lavatory Truck• Water Truck• Maintenenace Lift• Stair Truck• Miscellaneous
GSE _ PICTURES
TLD Air Conditioner
Airstartr
Aircraft – tow- Tractor
Belt Loader
RAMP SAFETY
BOTH AIRCRAFT AND GROUND VIHICLES OPERATED BY VARIOUS COMPANIES USE THE APRON.
THIS IS OFTEN A HECTIC PLACE, WITH PEOPLE TRYING TO HANDLE PLANES AS QUICKLY AS POSIBLE.
STANDARDISED PROCEDURES
• GROUND TRAFFIC
• LVP _ LOW VISIBILITY PROCEDURES
• HOW TO BEHAVE AROUND AIRCRAFT
• HANDLING / TURNAROUND
SAFETY PRINCIPLES
Safety means preventing injury to people or damage to aircraft, vihicles or infrastructure due to human error or technical failure.
ACCIDENTS AND INCIDENTS REASON
1. Technical breadown or System failure.2. Human errors : when someone make a
mistake, is distracted or impeded in their work.
3. Organisational failure as a result of inadequate oversight or defective procedures.
SAFETY POSITIONING OF PAX STEP
SAFETY MANAGEMENT SYSTEM(SMS)
INTRODUCTORY
It is a toolbox that contains the tool that an aviation organization needs in order to be able to control the safety risks of the consequence of the hazards it must face during the delivery of the service for which the organization is in business.
FIVE OF AVIATION’S MOST CHERISHED SAFETY SLOGANS
o IN AVIATION, SAFETY IS FIRST
o SAFETY IS EVERYBODY’S RESPONSIBILITY
o IF AIN’T BROKEN, WHY FIX IT
o IF YOU BELIVE SAFETY IS EXPENSIVE , TRY AN ACCIDENT
o SEVENTY PER CENT OF ACCIDENTS ARE DUE TO HUMAN ERROR
PERSONNEL LICENCE
• FOO LICENCE• FLUENT IN ENGLISH BOTH ORAL & WRITTEN• HARD WORKING, ABLE TO WORK INDIVIDUAL
AND TEAM• STRONG PEOPLE SKILL, GOOD
COMMUNICATION, HIGH ACHIEVER• QUICK LEARNING, LOGICAL THINKING WITH
GOOD INTERPERSONAL SKILL
HUMAN FACTOR AWARENESS
• INTRODUCTORY
• A FIELD OF SCIENCE AND APPLICATION, THE GOAL OF WHICH IS TO OPTIMIZE THE PERFORMANCE OF A HUMAN IN A SYSTEM BY IDENTIFYING, DESCRIBING, PREDICTING, AND SHAPING HUMAN BEHAVIOR OR HUMAN PERFORMANCE OR IN A SIMPLE SENSE A STUDY OF HUMAN BEHAVIOR AND ITS ENVIROMENT.
THE DIRTY DOZEN1. Lack of Communication2. Complacency3. Lack of Knowledge4. Distraction5. Lack of Teamwork6. Fatigue7. Lack of Resources8. Pressure9. Lack of Assertiveness10. Stress11. Lack of Awareness12. Norms
DANGEROUS GOODS
• Definition of Dangerous Goods
Articles or subtances with are capable of posing a risk to healt, safety, property or the environment when transported by air, and which are shown in the list of DG in the regulation or which are classified according to the Regulation.
HAZARDOUS MATERIALS TRANSPORTATION WITH AIRCRAFT
INTERNATIONAL NATIONALUnited Nation – IAEA
(International Atomic Energy Agency) UU 15 / 1992 – UU 01 / 09
ICAO ANNEX 18ICAO DOC 9284, ICAO DOC 9481 PP 3 / 2001
CASR – Part 92SAFE TRANSPORT OF DANGEROUS
GOODS BY AIRKM 14 / 1989
IATADANGEROUS GOODS SKEP 40 / II / 1995
SKEP 275 / XII / 1998
SKEP 293 / XI / 1999
GENERAL
Dangerous Goods Categories;
• Dangerous Goods Acceptable• Dangerous Goods Forbidden• Dangerous Goods Forbidden unless Exempted• Dangerous Goods Excepted
HAZARD CLASSES AND DIVISIONS
1. EXPLOSIVE2. GASES3. FLAMMABLE LIQUIDS4. FLAMMABLE SOLIDS5. OXIDIZING SUBSTANCE AND ORGANIC PEROXIDES6. TOXIC AND INFECTIOUS SUBSTANCES7. RADIOACTIVE MATERIALS8. CORROSIVE9. MISCELLANEOUS
AIRASIA RAMP ACTIVITY
OTP = 25 MINUTESON TIME PERFORMANCE
RAMP ACTIVITIES
RAMP ON GROUND ACTIVITIES
DEPARTURE ACTIVITIES
ARRIVAL ACTIVITIES
CONCURRENT ACTIVITIES
ARRIVAL ACTIVITIES
Aircraft parking Aircraft with Aviobridge
Catering up lift Lavatory servicing
LOADING UNLOADING ACTIVITIES
Loading baggage Loading cargo
Baggage to compartment Cargo to compartment
DEPARTURE ACTIVITIES
Refueling Ready to push back
Tow bar at nose wheel Proceed to departure
FOREIGN OBJECT DEBRIS(FOD)
ANYTHING THAT IS A FOREIGN OBJECTS ON THE TARMAC / APRON IS A DEBRIS
ENGINES CAN SUCK UP LOOSE OBJECT FROM THE TARMAC AROUND THE INTAKE
THIS DEBRIS ON THE AIRSIDE CAN CAUSE SERIOUS DAMAGE TO AIRCRAFT ENGINES
ANNEX 17
DEFINITION• ICAO ANNEX 17 IS A SECURITY REGULATION
• UNACCOMPANIED BAG = SECURITY RISKS
APPENDIX
ICAO ANNEXES• Annex 1 PERSONNEL LICENCING• Annex 2 RULES ON THE AIR• Annex 3 METEOROLOGICAL SERVICE
FOR INTERNATIONAL AIR NAVIGATION• Annex 4 AERONAUTICAL CHART• Annex 5 UNIT MEASUREMENT TO BE USED IN AIR &
GROUND OPERATIONS• ANNEX 6 OPERATION OF AIRVRAFT Part I : International Commercial Air Transport
Aeroplanes Part II : International General Aviation
Part III : International Operation Helicopter• Annex 7 AIRCRAFT NATIONALITY & REG MARKS• Annex 8 AIRWORTHINESS OF AIRCRAFT
ANNEX (Cont’d)• Annex 9 FACILITATION• Annex 10 AERONAUTICAL TELECOMMUNICATIONS
VOLUME I : Part I : Equipment & SystemPart II : Radio Frequencies
VILUME II : COMMUNICATION PROCEDURE• Annex 11 AIR TRAFFIC SERVICES• Annex 12 SEARCH AND RESCUE• Annex 13 AIRCRAFT ACCIDENT & INVESTIGATION• Annext 14 AERODROME
VOLUME I : Aerodsrome Design & OperationsVOLUME II: Heliport
• Annex 15 AERONAUTICAL INFORMATION SERVICES
ANNEX (Cont’d)• Annex 16 ENVIRONMENTAL PROTECTIO
VOLUME I : Aircraft NoiseVOLUME II: Aircraft Engine
Emmisions• Annex 17 SECURITY• Annex 18 THE SAFE TRANSPORT OF DANGEROUS GOODS BY AIR
THANK YOU