NSB Solutions Pvt. Ltd – Panckula

Position: Portfolio Manager – Punjab, & Haryana. Project: Airtel Products : Prepaid, Postpaid, Simswap, Telemedia, DTH, Airtel Money

Responsible of handing entire Punjab & Haryana (BASED AT PANCHKULA):-

Prepaid & Postpaid : Pickups, DE1, DE2 & DE3(QC),Scanning, Dispatch and Final Warehousing. SIMSWAP : Pickups, Scanning and Warehousing Telemedia : Pickups, Document Validation, Scanning, Process and Warehousing. Airtel Money : Pickups, Document Validation, Scanning, Process and Warehousing

Process Flow : Verification DE DE2 Scanning DE3 (QC) Dispatch to HUB Location WH Validation Warehousing.

Scanning : Scan all the Documents within TAT. Warehouse : Index/boxed all the documents and send to warehouse.

9 Year Experience in Handling of (stock & Inventory) FMCG Products as CFA Manager.

3 Year Experience as Sr. Auditor. 8 Year Experience in Telecom as Circle Manager.

A results driven, self-motivated and resourceful Manager with a successful track record of building and maintaining great teams or Employee and of communicates effectively with all staff. Highly organized, energetic and flexible with leadership qualities which have been exercised through experience. Having a proven track record of meet KPI’s and motivating staff to work together to achieve targets and improve efficiency.

Keen to find a challenging position within a successful and dynamic organization where I will be able to continue to develop my supervisory skills.

High level of lead arbitration skill – specializing in Operation

Known for adding significant value by leveraging a

combination of proficiency, industry knowledge and

operational decision-making

Apply high standard of objectivity, sound judgment and

negotiation skills to successfully.

Cultivate enduring relationships with clients and

colleagues through honesty, integrity and commitment to

excellence

Supervising the day to day activities of a team of 300 staff.

Fluent in English, Punjabi and Hindi languages Driving operational efficiencies, raising customer service levels

& cutting costs.

Organizing work load, allocating tasks, tasking team on a daily basis.

Managing team and individual performance.

Ensuring all administrative records are completed accurately.

Ensure professionalism & high quality is continually maintained.

Preparation of relevant reports and documents for Client and Management.

Identifying areas of the business where improvements can be made.

Developing policies to create and maximize performance.

Scheduling staffing levels, planning for holiday and weekend cover.

Monitoring staff attendance and performance levels.

Opening and closing the office premises.

Involved in the recruitment & interviewing of new staff.

Training of new staff & identifying training requirements of existing staff.

Ensuring compliance with all relevant health and safety guidelines

FOS Rout Plan : Ensure daily CAF pickups (daily monitoring) : 100 % Login against all CAF pickups as per given

parameters. Order Entry : Complete documentation against the Received

Documents Quality : 100% Correction error done doing the Order entry for

the previous days Scanning : Scan all the Documents within TAT. Warehouse : Index/boxed all the documents and send to warehouse.

VTM (Specialization) :-Looking VTM activity for above mention process. (Personally drive this activity along with team as per DOT Guideline. I have achieved 98% Scored using 12 year Experiences.

Dec-2012 To

Aug-2013

Position: HUB Manager

Project : Abbott India Ltd , Warehouse

Process : Supply Chain

Products : Pharmaceutical like Dizen Fizz ,Thronorm,

Responsibility:

Supervise the operation day today activity of suppliers and transport companies. Plan Execution, coordinate and monitor the receipt, order, assembly and dispatch of goods. Use space and material/ mechanical handling equipment efficiently, making sure quality, budgetary targets and environmental objectives to met.

Coordination with Planning and distribution Team Vehicle Placement coordination with Transporters Sales Tax Related data management 100% Plan execution

July-2014 To

Present….

Aug-2009 To

Dec-2012

MYND Solutions Pvt. Ltd

Position : Project Manager – Punjab, HP, Delhi, NCR. Project : Airtel Telemedia - 1st June’ 2010 to 31st Oct’2012. Products : DTH, Post paid

Responsible of handing entire Delhi NCR for the following process (BASED AT NEW DELHI):-

FOS Rout Plan : Ensure daily SAF pickups (daily monitoring) Login : 100 % Verification against all SAF pickups as per given parameters. Order Entry : Complete documentation against the Received Documents

Quality : 100% Correction error done doing the Order entry for the previous day.

Scanning : Quality & Scan all the Documents within TAT. Specialization : DOC Managements & Scanning.

Responsible of handing entire Punjab & HP for the following process (BASED AT MOHALI):- Project : TATA TELESERVICES Ltd. -- 25

th Aug’2009 to 31

st May

Products : CDMA[ Prepaid ABU (Access Business) and post paid] GSM [Prepaid, and postpaid]

S Tandon & Associates (Competent Group)

Position.: Sr. Audit Coordinator Project: TATA (CAF Audit), RIL(Revenue Assurance system) and Ranbaxy(Audit) Responsible of handing following process(BASED AT CHANDIGARH) TATA Teleservises & Airtel

CAF Audit : Responsible of handling HPH SAF Audit as per SOP (Standard Operating Parameters).

MIS Reporting : Maintaining Weekly /Monthly FTD – MTD MIS for Audit SAF,

Pending CAF, Error, Error % and Audited/Non Audited %. Training : Responsible for Training of new team member on process and

system enhancements to enhance productivity and maintain efficiency.

RAS (Revenue Assurance system) : Auditing & Analysis on daily basis and

Escalating to Concern Department (VAS). Designing Formats: Identify the requirement and design with proper formats

Sep-2003 To

Jul-2006

ISmart Global Pvt. Ltd.] (LLSPL-Delhi ) Position.: Regional Manager – North (25

th apr’09 to 24

thAug’2009)

Circle Manager-HPH (16th

Sept’06 to 24th

apr’09)

Project: TATA TELESERVICES Ltd. --- 25th

Aug’2009 to 31st

May Products: CDMA[ Prepaid, ABU(Access Business) and post paid] Responsible of handing entire Delhi NCR for the following process(BASED AT NEW DELHI):-

FOS Rout Plan : Ensure daily CAF pickups (daily monitoring) Login : 100 % Login against all CAF pickups as per given parameters. Order Entry : Complete documentation against the Received Documents Quality : 100% Correction error done doing the Order entry for the

previous Days Scanning : Scan all the Documents within TAT. Warehouse : Index/boxed all the documents and send to warehouse. Retrieval : Collect the wireless set lying at customer location as per their request. Retention/ Refund : To retain the customer. VTM (Specialization) :-Looking VTM activity for above mention process. (Personally drive this activity along with team as per DOT Guideline. I have achieved 98% Scored using 8 year Experiences.

Sep-2006 To

Aug-2009

Reliance Info comm. Ltd: Billing, Cash & Banking System Material Management System Fixed Assets Assessment

Ranbaxy Laboratories Ltd: Ensuring Implementation of SOP

Material Management System Vendor payments & Outstanding Credit/Debit Notes, Replacement of Breakage & Expired stock

(Computer Skills) Computer Languages : ‘Basic’, ‘Cobol’, And ’C’ Operating System : DOS’, Windows, ‘UNIX’,

And Platform Of Progress (USA)

Environment : LAN’, e-mail, Data Transfer & Upload, Micro database Louts 123, VP-Planner, Microsoft Word, Excel, Power Point, WordStar, Access and Fox-Pro +.

Accounting Package : ‘EX’-TATA, ‘TALLY- 6.3’,

‘WINCA’, ‘WINGS’, Busy, ‘EQA’-Kholi Software, SAP. 4 GL-MFGPRO (Progress

Software, USA) Telecom Tool’s : Arbor (Billing Platform),

CRM (Customer Relationship Management), ePOS (Point of Sale). Meta solves Solution, Omni Doc.

Achievements Best HUB Award in All India Base (Abbott ) Six Sigma Yellow Belt Project (Improvement in

BE Quality Score for KYC) Certification in Computer Fundamentals from

Brainbench University 2009 Best Documents Team Leader -TATA

Teleservices Ltd.

Aug-1994 To

Aug-2003

Personal Details

Birth Place : Patiala

Date of Birth : 2nd May 1968 Status : Married with 2 Daughter Language Known : English, Hindi & Punjabi

Signature Date: _______________________ ___________________ Rajesh Chouhan

Chandigarh Agencies, Chandigarh Position. Manager Project: Godrej Pillsbury Ltd -(Products -Jumpin Fruit Drink, Tomato Puree, And Refined Oil in Consumer Packs)

Indo-Canadian Enterprises Ltd - (Products – (Oozed Spring Water) General Mill India Pvt. Ltd. – (Products/ Brand (Pillsbury Atta,

Green Giant, Semiya Etc.) Responsible of handing following process (BASED AT CHANDIGARH

Handled 240 Wholesales Buyers Punjab, Haryana, Himachal, J&K and Part of Rajasthan.

Administration, Preparation of MIS Reports, Sales Tax Matter, Downloading/

Uploading the Data, Stocks Handling/ Godown, Indenting-Transportation Matter, Business Development by Developing and Maintaining Congenial

Customer Relationships with Existing A New W/B.