rajeev resume
TRANSCRIPT
RAJEEV R Indirabhavan (H)Cheriyela, Alummoodu (P.O) Kollam (Dist), Kerala 691577IndiaMobile : +91 9895584966Email : [email protected]
Objective
Looking for a challenging and fulfilling opportunity in an organization of repute that will expose me to international best practices and allow me to contribute to the growth of the organization.
Key Skills
Innovative, communicative, motivated and well-rounded professional with 7 years of experience fields including Back Office Administration, Data Entry, Payroll Processing[US], IT Service support and Virtual assistant[Secretary to US & UK clients], Customer Relation/customer support.
Advanced knowledge of MS Office (Word, Excel, PowerPoint and MS Outlook)
Extensive experience in Handling and supporting huge data’s for multi-national companies
Provide quality customer service on every inbound and outbound calls
Expertise in Payroll processing for Clients especially from US
Adept at handling day to day office activities of International Clients
Good typing and note taking skills i.e. a minimum of 30 words per minute
Ability to multi task and manage conflicting demands
Timely Service Delivery to the clients
Ability to work independently and with team members to coordinate tasks and resolve anomalies
Knowledge in Installations, of Software and Hardware
Proficient in Search Engine Optimization
Monitoring and Back end Administration of online website prior to the client requests
Maintaining excellent organizational skills and Exceptional attention to detail and interpersonal skills.
Excellent customer service orientation. Flexible in rotational shifts.
Quick learner and adaptive to changing work environments.
Good internet knowledge with Strong research skills
Works well under pressure and deadlines
Technical Training
Successfully completed 6 month training in Computer Application (DCA) in 2008
Work Experience
From April 2010 to till date working as a Virtual Assistant cum Payroll Processor with GD Innovative Solutions Pvt. Ltd. Techno park campus, Thiruvananthapuram, Kerala, India. It is a US based company located in Atlanta, Georgia providing various services including Web Development, SEO, E-commerce etcCompany Website: www.gdsolutions.us
Roles & Responsibilities
Data Entry and Clerical assistant
Payroll Processing (US Payrolls)
Virtual assistance to the Clients from US, UK & Australia
Email support
Answer customer questions, as well as question customer to obtain full understanding
Assisting US &UK Clients in their day to day office activities
Data Mining for the clients
Back end administration for several websites and application software prior to the
client’s customer requests
Document Creation and Conversion
Search Engine Optimization
Transcriptions
From August 2008 to April 2010 worked as a Data Entry operator cum Back Office Administrator with Pixel Graphics, Kollam, Kerala, India
Roles & Responsibilities
Data Entry works and documentation support
Responsible for maintaining the records of office inventory.
Assisting the admin manager in planning and executing the events and other activities in organization.
Answered to the daily mails
Office Administration
Maintain an efficient filing and retrieval system
Answer and diplomatically handle customer inquiries and complaints
Generate reports and proposals and perform complex document preparation
Video editing and captioning
Academics
B.A Economics with 41% from Sree Narayana College kollam, Kerala In 2007.
Higher Secondary Education with 70% from SNSM higher secondary school Elampalloor, Kerala in 2004.
High School Education with 71 % from M.G.T High school Mukhathala, Kerala in 2002.
Co-curricular Activities
Actively Participated for National Service Scheme during School and College days.
Participated in many Tournaments for the games (Cricket, Volleyball)
Get appreciation many times for the quality services
Personal Profile
Date of birth : 20-11-1986
Father’s Name : RAJENDRA BABU G
Permanent Address : INDIRA BHAVAN
CHERIYELA, ALUMMOODU PO
KOLLAM, KERALA, INDIA - 691577
Nationality : Indian
Marital status : Married
Sex : Male
Languages Known : Hindi, English
Hobbies : Playing outdoor games, Listening music
Passport Details : H7300061
Date of issue: 05/02/2010, Date of expiry: 04/02/2020
Available for Relocation at any time