'Jffifffi'nR GOVERNMENT OF INDIA

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OFFICE OFTHE PRINCIPALCHIEF COMM ISSIONER OF INCOM ETAX, ODiSHA REGION,JWll<ffi,~ 'lOR, ffiR<f~, 1sTFLOOR, AAYAKAR BHAWAN, RAJASWA VIHAR,

~'!R BHUBANESWAR-751007

Phone No. 0674-2589466/Fax No. 0674-2589263.

No.pr.CCIT/ Admn.(GI.)/1I1 -18/ 2016-11'-6'1193 Dated: 08/02/2017

NOTICE FOR INVITING OPEN TENDER FOR OUTSOURCIING OF DATA ENTRY OPERATORS ANDMULTI TASKING STAFF

Sealed Quotations are invited from licensed & reputed parties/firms/companies/agencies

of Bhubaneswar for outsourcing the work of five Data Entry Operators and one M ult i Tasking

Staff on contract basis to be engaged in the Aayakar Seva Kendra, 0 /0 . Princip al Chief

Commissioner of Income Tax, Odisha Region, Bhubaneswar .

Interested parties/firms/companies/agencies of Bhubaneswar may send sealed quotations in the

manner specif ied in the tender documents to Deputy Commissioner of Income

Tax(Hqrs.)(Admn .&Vig.) , Bhubaneswar, 1st Floor, Aayakar Bhawan, Bhubaneswar on or before 17th

February, 2017 upt o 04.30 P.M. The relevant documents may be obtained from Deputy

Commisioner of Income Tax(Hqrs.)(Admn .&Vig .), 0/0. Pr.CCIT, Bhubaneswar or from the officia l

website www.incometaxindia .gov.in .

The technical bids and financial bids will be opened at 04.30 P.M . on 21.02.2017 at the chamber of

Deputy Commissioner of Income Tax(Hqrs.)(Admn.&Vig.), 0/0. Pr.CCIT, Bhubaneswar. Agencies

/parties w ho are participating in this process may send their authorized rep resentatives to remain

present at the time of opening of quotations.

(:&c\Tq" /Sandeep Lakra)

~~('l.)(Jl.l('i@4i" ,) /Dy. Commissioner of Income Tax. (Hqrs.)(Admn. &Vig.)

~lI'lR"~~~,~~,'fl't'1R /0/0 the Pro C.C.I.T, OdishaRegion, Bhubaneswar

TENDER DOCUMENT FOR OUTSOURCING OF DATA ENTRY OPERATORS (DEO) / MULTI

TASKING STAFF (MTS) FOR THE OFFICE OF PRINCIPAL CHIEF COMMISSIONER OF INCOME

TAX,ODISHA, BHUBANESWAR.

SECTION -I

Name of Wo rk Providing Data Entry Operators and Multi Tasking Staff at Aavakar

5eva Kendra, 0/0. Principal Chief Commissioner of Income Tax,

Odisha Region, Bhubaneswar

Period of Contract For a period of 1 (one) year from th e date of commencement of

contract

Earnest Money Rs.5,000/-(Rupees five thousand only) by the Bidder in the form of

Deposit DO/Banker's Cheque drawn on any Nationalized Bank in favour of the

Deputy Commissioner of Income Tax (Hqrs.)(Admn.),% the Pr.Chief

Commissioner of Income Tax, Bhubaneswar and payable at

Bhubaneswar

Last Date & Time of Date: 17th February, 2017 Time : 04.30 P.M.

receipt of Bid

Time and Date of Date : 21" February, 2017 Time : 04.30 P.M .

Opening of

Technical Bid and

Financial Bid

Place of Opening of Office Chamber of Deputy Commissioner of Income

Technical Bid and Tax(Hqrs.)(Admn.&Vig.), % th e Pr.CClT,Odisha, 1" Floor, Aayakar

Financial Bid Bhawan, Rajaswa Vihar,Bhubaneswar-751007.

The tender Dy. Commissioner of Income Tax(Hqrs.)(Admn.&Vig.), Office of the

documents can be Pr.CClT,Odisha,1" Floor, Aayakar Bhawan, Rajaswa Vihar,

obta ined from Bhubaneswar -751007

Date: 08.02.2017 to 17.02.2017 Time: 11.00 A.M. t o 05.00 P.M.

Tenders to be Dy. Commissioner of Income Tax(Hqrs.)(Admn.), Off ice of the Pr.CCIT,

addressed t o Odisha, 1" Floor, Aayakar Bhawan, Rajaswa Vihar, Bhubaneswar •

751007 .

SECTION -II

GENERAL TERMS AND CONDITIONS

1. The Service Provider sha ll initially pro vide 5 (five) Data E n try O perators an d 1 (one)

Mul ti T asking Staff for manning th e Aayakar Seva K endra, G round Floor, Aayakar

Bhawan, Bhubaneswar from the working day following the date o f contract. The number

of workers may be increased or decreased as per requirement.

2. The initial period o f contract would be 1 (one) year, which may be extended further by

another one year on satisfactory performance with such amendments as may be mutually

agreed to an d also subject to the ne cessary approval of the Competent Authority.

3. The E ducational qualification and nature of duties in resp ect of Data Entry

O perators/Multi Tasking Staff are given below:

4. The nature of duties of th e D E O s would bro aclly include typing fro m the written

draft/ docum ents, taking direct dictation and reprodu cing the same on the computer

th ough typing and any other work assigned by the superio r authori ty.

5. The qualification of DEO should be 10+ 2 but preferably be Graduate from a recognized

University having minimum speed of typing at 40 \VPM and ade quate o f so ftware such

as MS \Vord, MS E xcel, MS Power Point etc. The person should also b e able to type

directly on the computer during dictation and also able to work till late hours.

6. The nature of duties of MTS would broadly include assisting in routine office work like

diary, dispatch, delivering o f dak , carrying of files and other papers with in the building,

physical maintenance o f record s, general cleanliness & upkeep of the office,

photocopying, sending of FAX and any other work assigned by th e superior authori ty.

7. The qu alification of MTS should be a reasonable kn owledge of reading and writing in

E nglish, Hindi & N um erical Systems so th at he / she is able to understand files and

diary / dispatch work. The person should able to work till late hours.

8. The working hours o f D EOs /lvlTS will be from 09.30 hrs to 18.00 hrs daily, with a

lnnch break of :I, hours from 13.30 hrs to 14.00 hrs. H owever, th e persons would be

required to work till late hours also, if required as per demands o f the office work. In

case, a person deployed is abs ent on a particular day or comes late/ leaves early on three

occasions, one day's wage shall be deducted by thi s office. The service provider shall also

provide the services of the data entry operators/multi-tasking staff on Saturday, Sunday

and any other h olidays, if required, by this office.

9. Th e personnel deployed shoul d polite, cordial, positive, punctual and efficien t while

handling the assigned wo rk and their actions shall promote goodwill and enhance the

image of this D epartment. The service provider shall be responsible for any act o f

indiscipline on the part of persons deployed by him.

10. The person nel deployed, if not found working satisfactorily by this office, shall be

replaced by the service provider immediately and this office reserves right to terminate

the services of the service provider at any time without giving any notice or reason s,

whatsoever.

11. The successful bidder will have to make a security dep osit o f perfonnance securityshould be for an amount of five percent of the value of the contract. The bid security of

the unsuccessful bidders should be returned to them at the earliest after expiry of thefinal bid validity and latest on or befor e the 30'h day after the award of the con tract. The

bid security should be refunded to the successful bidder on receipt of Performance

Security.

12. The Service Provider is respon sible for payment of monthly wages to the personnel to be

engaged by it in compliance o f all the statutory ob ligation s under all related legislations asapplicable to it from time to time including minimum wages Act, Employees Provident

Fun d, ESI Act, etc. and this Department shall not incur any liability for any expenditure

whatsoever on the person s employed by the service provider on account of any

obligation. The service provider will be required to provide particulars of PF, Group

Insurance of its employees to be engaged in this o ffice.

13. The man power will have to be supplied by the agency with the five days of award of

contract.

14. The Service P rovider has to provide ph oto identity cards to the persons employed by

him/her for carrying out the work. These cards are to be constan tly displayed & their

loss rep orted immediately.

15. The service provider will submit the bill in duplicate, in respect of a particular month in

the first week of the following month. The paymen t will be released by the third week of

the following month after deduction of taxes ded uctible at source under the laws in

force.

16. Payments to the service provider wo uld be strictly on certi ficatio n by the o fficer with

whom the outsourced personn el is attached that his/her service was satisfactory and as

per his/her attendance shown in the bill pre ferred by the service provid er.

PROFORMA FOR TECHNICAL BID

ANNEXURE-I

SI.No. Particulars To be filled by the Tenderer

1 Name of the Agency

2 Detai led office address of the agency with office

Telephone Number, Fax Number and mobile Number

and name of the Contract person

3 Whether regist ered with all concerned Government

Authorities

(Copies to be enclosed)

4 Whether the concerned has experience of providing

such services, if yes kindly provide proof.

S Permanent Account Number(PAN}, details of ESI &

EPF and Service Tax Registration along with evidence

6 Details of income and turnover for last three years.

7 Whether the firm/agency is blacklisted by any

Government Department or any criminal case is

registered against the firm/agency or its

owner/partner anywhere in India.

8 Whether the terms and conditions for outsourcing of

services for five DEO and one MTS as mentioned in

tender notice is accepted? (write yes/No)

Seal

Signature of Authorized Person

Name

Date:Place:

PROFORMA FOR FINANCIAL BID

ANNEXURE-II

SI.No. Description of Payment Rate per Month per person

1 Name ofthe bidder

2 Full address and tel. No. of bidder

3 Wage per Data Entry Operator

4 Wages per Mu lti Tasking Staff

5 ESIC as per the Rules @ (in Rs.)

6 EPF as per the Rule @ (in Rs.)

7 Service Tax as applicable (in Rs.)

8 Total (in Rs.)

9 Service Charges (in Rs.)

10 Grand Total (per Month) (in Rs.)

Seal

Signature of authorized person

Full Name:

Date:

Placed: