quickstartguide-initialsetup-hybridro

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GATEWAY TO SMARTER TELECOMS

Quick Start Guide Initial Setup (Hybrid)

INTRODUCTION

This document is designed to instruct you on the basic setup of your Hypermedia GSM gateway, from out of the box and powering up, to getting the unit successfully connected to your local LAN and ready to be accessed remotely and further configured according to specific site requirements. Below are the topics covered.

** If you are unsure about any of the steps covered in this guide, please call the support team a call on 0900 111 2222 and they will be happy to help **

CONTENTS

Introduction ................................................................................................... 1

Contents ........................................................................................................ 1

Upacking the Unit ........................................................................................... 2

Installing The Management Software ................................................................. 2

Adding Your Unit to Server List ......................................................................... 3

Setting the IP Address of the Unit ..................................................................... 3

Removing and inserting GSM cards .................................................................... 6

Understanding Port & Sim Positions ................................................................... 7

Installing Sims ............................................................................................... 7

Setting Up Remote Access ................................................................................ 8

ISDN Quick Start Guide ................................................................................... 8

Contacting Technical Support ............................................................................ 8

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UPACKING THE UNIT

1. Unpack the main unit and remove all outer packaging. 2. Place in a dry and cool environment and near a standard UK power outlet. 3. Unpack the white accessory box(es) and check contents. Contents should be the following :- a) Software CD containing management tool and assorted manuals b) 1x magnetic antenna for each GSM card in the gateway c) 1x Ethernet cable (straight through) d) 1x UK kettle lead (standard UK power lead)

If any of the above items appear to be missing, please call support on 0900 111 2222

1. Connect the kettle lead and power up the unit

INSTALLING THE MANAGEMENT SOFTWARE

In order to install the management software, you will need a PC based system running Win XP or Win7 with at least 1GB of memory and 20Mb of hard-drive space. Insert the cd into the laptop/desktop to be used for management of the GSM gateway.

The installation process should begin automatically. If it does not, browse to the cds contents and double click the HMC-HyperSMSx.x.x.exe file where x.x.x is the version number. The install should now begin.

Follow the on-screen instructions to complete the install of the admin tool. You should now have the Hypermedia icon on your desktop.

Double click the icon and you will be presented with the following list to choose from :-

From the list double click the server list icon. This will display the server list management screen containing all defined gateways. For now it will be blank.

Lets add a gateway now !

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ADDING YOUR UNIT TO SERVER LIST

Click the add link contained in the title. Please note that adding units using the Firefox browser will not work. Please use IE6 or later. Next will be presented a box of fields where the various gateways details can be defined.

Address: This is the local LAN address of the unit the default is 192.168.0.2 Port: This is the admin port for the unit. Leave as 8878 ID: Usually a numerical value such as 001 but not required. Pass: The default password for the unit is hypergateway Comments: You may define the units purpose, for example enter SMS gateway Save as: Will be the server name seen in the example blow. A logical name such as your company name is sufficient. Now click save to add unit to the server list.

The server list entry should be like the above example now allowing the new IP address of the GSM gateway to be set.

SETTING THE IP ADDRESS OF THE UNIT

For this section a Laptop with the management software pre-installed to be connected directly to the LAN 1 port on the RO card in the gateway (pictured left). The port is auto sensing so a x-over cable is not required. Connect your laptop LAN port to the gateways LAN 1 port with a standard straight through Ethernet cable. Set the laptop to aquire an IP address via DHCP. The laptop should be given an IP in the 192.168.9.0 subnet. Browse to http://192.168.9.254 (This is the default IP of the RO card which is in effect an internal router).

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Setting the IP Continued - Direct Connection to PC

Assuming the computer is set to DHCP and has been given an IP in the 192.168.9.0 subnet via the RO cards LAN 1 port, the log-in screen for the RO D-Link router will now be displayed (pic below).

Log in using :-

U/N admin P/W hypergateway

The D-link router main screen will now be presented. Click on the maintenance tab on the title bar.

At the bottom of this screen is the remote management section. The default IP will be similar to the one shown below. Whatever IP appears in this section, it needs to be set to 0.0.0.0 . This will allow remote/local connection to the unit by the RO cards WAN port. Click save settings.

Lan 1 192.168.9.254

Laptop 192.168.9.x on DHCP

Standard Ethernet cable

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We will now need to set the LAN address of the unit. Click on setup from the title bar then on internet setup on the left hand side. The screen below will be presented.

Click on manual internet connection setup highlighted in red.

The routers IP configuration screen will now be presented:- Enter the required IP address, subnet mask, default gateway and DNS server details in the relevant boxes. Click save settings highlighted in red. Connect the RO cards WAN port to the LAN. The unit should now be accessible via the management tool for further configuration.

If the IP address of the unit requires changing after this point, browse to the IP address you have given the unit on port 8080. For instance http://192.168.1.100:8080 This will take you back to the router configuration screen where the new IP details can be set.

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REMOVING AND INSERTING GSM CARDS

It is essential GSM cards are removed and inserted in the correct manner, or damage could occur to the card itself, or to the units chassis/back-plane. The following section will explain and illustrate the correct method.

**GSM cards and ONLY GSM cards can be removed while the gateway is powered up. Removing any other may cause permanent damage to the unit **

1. Ensure screws are loosened at both ends of the card.

2. Push in the black pads and open the grey levers outward. The card should pop out slightly. Remove it.

Ensure antenna cables are disconnected before removing a GSM card.

When inserting a card, ensure it is lined up and running in the red guides.

When the card is almost in, push either end with your thumbs then push both grey levers inward to lock the card in place.

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UNDERSTANDING PORT & SIM POSITIONS

Each of the GSM cards has 4 GSM modules/ports that can each hold up to 4 sims giving you a max of 16 sims per card. Position 1 sims for all 4 ports are in the front of the cards, while positions 2 to 4 are held on the inside of the cards usually hidden inside the unit.

The picture to the right illustrates the module and sim position layouts. These are important to understand, as a messy sim deployment can affect the efficiency of operation and also slow down support if required.

INSTALLING SIMS

An important rule of thumb is to always fill up the sim position 1s first before moving onto positions 2-4 for any given port/module. This will ensure the most efficient/even spread of sims per port.

** Keep it equal, keep it efficient !!! **

Antenna Connection

With all of the cards fitted with sims it is now time to connect up the antennas. The antennas are mag-mount and require a metallic surface to sit on for the best performance. Please leave at least 9 of space between them.

Connect up each antenna to each GSM card.

Module 1

Module 1 Position 1

Posns 2-4

Module 2 Position 1

Module 2

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SETTING UP REMOTE ACCESS

Hypermedia gateways require several ports forwarding through your firewall/router which are listed below:-

Forwarded Ports (All TCP)

80 Cannot be port translated 22 8878 63333

For remote access via an external Natd IP address, the above ports should be forwarded from the external IP address to the internal LAN address of the Hypermedia gateway in the firewall/router configuration.

ISDN QUICK START GUIDE

If required you will also find a voice setup guide in the box covering dedicated & pass-thru ISDN setup. Please complete all steps contained in this guide before attempting the ISDN guide.

CONTACTING TECHNICAL SUPPORT

You are now ready to contact the technical support team on 0900 111 2222 who will finish off the configuration for you. Please have the following details to hand:-

1. Refresh date for your airtime (when your SMS allocation resets) 2. SMS cap per sim 3. Sim install positions used (ports and positions) 4. IP connection details

Packetmedia Ltd Contact address

Packetmedia Ltd Enterprise House Block F Unit 4 Trentham Business Quarter Bellringer Road Trentham Lakes South Stoke on Trent Staffs ST4 8GB

DG 14/05/12

quickstartguide-initialsetup-hybridro

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