quick start guide fixed network telephony (ip)/multiline barring 10 equipment supporting «automatic...
TRANSCRIPT
Content
Introduction 2
Incomingcalls 4
Outgoingcalls 5
Calldiversion 5
COMBOX®(answeringmachine) 7
Callwaiting 8
Three-wayconference 8
Rediallastnumber 9
Automaticcallernamedisplay 9
Suppressingyourowntelephonenumberandname 9
CallBarring 10
Equipmentsupporting«automaticcallernamedisplay» 11
QuickstartguideFixednetworktelephony(IP)/MultiLINE
2
Introduction
Yourtelephoneconnection,basedonthelatestIPtechnology,providesyouwithavarietyofadditionalandnewfunctionsthataredetailedinthismanual.
Therearetwowaysinwhichyoucanswitchservicesandfunctionsonandofforapplysettings:> Directlyfromyourtelephonebyenteringcertainkeycombinations.> OntheInternetviathecustomercenter.
> LoginontheInternetunderwww.swisscom.ch/loginusingyourSwisscomlogindata(usernameandpassword).
Hereyoucanseeallyoursubscribedphonenumbersataglance.Current connections: ItemisedstatementandbillManage supplementary services: Linktothetelephonesettings
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Display my phone numbersHereyoucanseeallyoursubscribedphonenumbersataglance.
Connection nameThisnamecanbechosenfreelytomakeiteasytoallocatetheconnectionsandphonenumbers.
Connection/phone numberThesymbolsrefertotheconnectorsonthebackofyourCentrogranderouter.Moveyourmouseoverthepictureandyouwillseeatextboxwithinformationforeachconnectiontype.
Onlyoneofthesubscribedphonenumberscanbeassignedtoeachconnection.
Link «Edit»Assignthenumbersasappropriateforeachrow.Thesystemwilltakeoverthesettingswhenyouclickon«Save».
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Incoming calls
Ifyouhavesubscribedtomultiplephonenumbers,clickonthenumbersthatyouwanttoreacttosimultaneousincomingcalls.
IMPORTANT:Thesettingsareappliedonlyaftersaving.
Only one phone number is used for both analogue connectionsIfoneandthesamephonenumberisassignedtobothanalogueconnectionsoftherouter,twocallscanbemadeinparallel,justlikeinallothercases.However,youcandefinedifferentsettingsforincomingcalls.Twooutgoingcallscanalwaysbemadeatthesametime,regardlessofwhichofthefollowingoptionsissetup.
Option 1 (default settings):Youwouldliketobeavailableonbothterminaldevices,whichyouhaveconnectedtotheanalogueconnections, / evenifonelineisbusy.Inthiscase,the«Callwaiting»functionmustbeactivatedforthenumberyouareusing,whichcanbedonethroughtheCustomercenter.Ifasecondcallercallsnow,thephonewillringonthesecondline,whichisnotbusy.Youwillhearthecallwaitingsignalinthefirstcall.
Option 2: Ifyoudon’twanttousethe«Callwaiting»functionandswitchitoff,theseconddevicewillnotringwhenyouarealreadyinacallwiththefirstdevice.Thesecondcallerwillthereforehearabusysignal.
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Outgoing calls
Hereyoucandefinewhichofthesubscribedphonenumbersyouwanttobedisplayedtothecalledparty.Alternatively,youcanactivatethe«Anonymous(Suppressnumber)»function.Inthiscase,thecalledpartywillonlysee«Anonymous»insteadofthenumber.
Bydefault,thenumberfromwhichthecallismadewillbedisplayed.
Ifyouwantallnumberstobesuppressed,gototheendofthelistandclickon«Withholdownphonenumberandcallerdisplayforallphonenumbers».Inorderforthechangestotakeeffect,clickon«Save».
Call diversion
Usingcalldiversionyoucanspecifywhathappenstoanincomingcallthatyoucannottake.Forexample,youcanautomaticallydivertallincomingcallstoadifferenttelephonenumberortoyourCOMBOX®.
Ifyouhavesubscribedtomultiplephonenumbers,callforwardingcanbedefinedforeachnumber.
What call diversions are there?
Normalsetting Allcallsringonyourlandlinetelephonenumber.Youdecidewhathappensifyourtelephoneisengagedorifyoucannottakethecallwithinasetperiodoftime.
Directdiversion Allcallsaredirectlydivertedtoacertaintelephonenumber(e.g.yourmobile)oryourCOMBOX®.Youcanfreelyselectthetelephonenumber.
Calldiversion Calldiversioniftherouterisswitchedofforthereisnoifnoconnection connection
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Direct call diversionAllcallsarediverteddirectlytothetelephonenumberprovided.
On your telephone
Activate *21 + telephone number + #(e.g.*210795553311#fordiversiontotelephonenumber0795553311)
Cancel #21#
Note:Cancellingthedirectcalldiversion(#21#)leadstothe«Normalsetting»beingreactivated.Forexample,ifyouhadpreviouslyset«Divertcallsifengaged»totheCOMBOX®,thissettingwillbereactivated.
At the customer center1 LoginontheInternetunderwww.swisscom.ch/loginusingyour Swisscomlogindata(usernameandpassword)(seepage2).2 ClickonTelephone settings > Call diversion.3 SelectDirect diversion toandclickonEdit.4 Entertherequiredtelephonenumberandsavetheprofile.
Divert calls if call missedIfyoudonotpickupacall,itwillbedivertedtothetelephonenumberprovided.
On your telephone
Activate *61 + telephone number + #(e.g.*610795553311#fordiversionto0795553311)
Cancel #61#
At the customer center1 LoginontheInternetunderwww.swisscom.ch/loginusingyour Swisscomlogindata(usernameandpassword)(seepage2).2 ClickonTelephone settings > Call diversion.3 SelectNormal settingandclickonEdit.4 Enterthedesiredphonenumberandsavetheprofile.
Call diversion, if engagedIfyourtelephoneisengaged,allcallsaredivertedtothealternativetelephonenumberspecified.
On your telephone
Activate *67 + telephone number + #(e.g.*670795553311#fordiversionto0795553311)
Cancel #67#
At the customer center1 LoginontheInternetunderwww.swisscom.ch/loginusingyour Swisscomlogindata(usernameandpassword)(seepage2).2 ClickonTelephone settings > Call diversion.3 SelectNormal settingandclickonEdit.4 Enterthedesiredphonenumberandsavetheprofile.
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COMBOX® (answering machine)
TheCOMBOX®meansthatyourtelephoneisalwaysreadytoreceivecalls:Ittakesallthecallsyouarenotabletoanswerpersonally.
ForcomprehensiveinformationaboutCOMBOX®basicandCOMBOX®pro,pleasevisitwww.swisscom.ch/combox
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Call waiting
Three-way conference
Callwaitingmeansthatyouarenotifiedofasecondcallwhilealreadyinacall.Theincomingcallwillbereportedviaanacousticsignal.Thecaller,however,isnotnotifiedthatyouarealreadyinacall.Youcaninterruptthecurrentcall(so-called«hold»)andacceptthenewcall.Whenyourejecttheconnection,thecallerhearsabusysignal.
Note:Toacceptawaitingcall,youneedatelephonewithaflashorcontrolkey(Rkeyor• key).
Activating and deactivating call waitingAt the customer center1 LoginontheInternetunderwww.swisscom.ch/loginusingyour Swisscomlogindata(usernameandpassword)(seepage2).2 ClickonTelephone settings > Call forwarding.3 SelectStandard settingsandclickonEdit.4 SelectCall waiting.
Accepting or rejecting the waiting callOn your telephone
Acceptingthecallwaitingconnection PressRor•,waitforthediallingtoneandpresskey2.(andputtingtheexistingconnectiononhold)
Switchingbackwardsandforwards PressRor•andpresskey2totogglebetweencalls.betweentwocalls(knownas«toggling»)
Rejectingacallwaiting PressRor•,waitforthediallingtoneandpresskey0.
Note:Thecallwaitingconnectionwillbeautomaticallyrejectedifyoudonotacceptitafter20seconds.
Inathree-wayconference,allcallparticipantscanspeaktooneanothersimultaneously.Todothis,youcreatetwoconnections(totwopeople)andconnectthemtogether.
Note:Tocreateathree-wayconference,youneedatelephonewithaflashorcontrolkey(Rkeyor• key).
On your telephone
Creatingathree-wayconference Createtheconnectionwiththefirstcallparticipant.PressRor•,waitforthediallingtone.Dialthetargetnumberofthesecondcallparticipant,waitforconnection.PressRor•,waitforthediallingtone,presskey3toconnectallparticipantswithoneanother.
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Redial last number
Automatic caller name display
Theredialfunctionenablesyoutoredialthelasttelephonenumberdialled.
On your telephone
Repeatlastdialledtelephonenumber *00
Thecaller’snameisdisplayedevenifitisnotstoredinyourtelephoneaddressbook.ThisserviceusesdatafromthepubliclyaccessibledirectoryserviceprovidedbySwisscomDirectories(www.directories.ch).
Notes:>Callerswhohavesuppressedtheirowntelephonenumberorthedisplayoftheirnameare
notdisplayed.>IfpeoplearenotlistedinthepubliclyaccessibledirectoryserviceprovidedbySwisscom
Directories,nonameisdisplayed.>Pleasenotethatthisfacilityrequiresyoutohavealandlinetelephonethatsupportscaller
namedisplay.Youcanfindalistofsupportedequipmentattheendofthismanual.
Suppressing your own telephone number and name
Ifyoudonotwantyournameortelephonenumberdisplayedtothepersonwhomyouarecalling,youcansuppressthem.Youridentityisnotdisplayedtothepersonyouarecalling.
On your telephoneYoucanapplythissettingforeachcalldirectlyonyourtelephone.Yourtelephonenumberwillbesuppressedwhenyoumakethenextcall.
Makecallwithsuppressed *31 + the telephone number you wish to call + #telephonenumber (e.g.*310447776655#todialthetelephonenumber 0447776655)
At the customer centerInthecustomercenter,youcanadjustsettingstoensurethatyourtelephonenumberisalwayssuppressedwithouthavingtodial«*31»beforeeachcall.1 LoginontheInternetunderwww.swisscom.ch/loginusingyour Swisscomlogindata(usernameandpassword)(seepage2).2 ClickonTelephone settings > Call settings.3 SelectSuppress your own phone number and name display.4 Clickon Save changes.
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Call Barring
Outgoing Call BarringBlockcallstounwantedphonenumbers(e.g.0900numbers)fromyourline.Thisisdonebyselectingaso-called«barringset».Ifyouhavesubscribedtomultiplephonenumbers,callbarringcanbedefinedforeachnumber.
At the customer center1 LoginontheInternetunderwww.swisscom.ch/loginusingyour Swisscomlogindata(usernameandpassword)(seepage2).2 ClickonTelephone settings > Call barring > Outgoing calls.3 ClickonManage.4 Selectthedesiredbarringset.5 ClickonSave changes.
Incoming Call BarringSpecifywhethercallerswithsuppressedphonenumberscanreachyouorareautomaticallyrejected.Thecallershearthemessage«TheSwisscomcustomerdoesnotwishtoreceivecallsfromcallerswithsuppressedphonenumbers».
At the customer center1 LoginontheInternetunderwww.swisscom.ch/loginusingyour Swisscomlogindata(usernameandpassword)(seepage2).2 ClickonTelephone settings > Call barring > Incoming Calls.3 SelectOn.4 ClickonSave.
Note:Forhelpwithanyquestions,pleasecallSwisscomCustomerServiceon0800800800.
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Model Callernamedisplayforincomingcall
Callernamedis-playinlistofcallers
Savenameintele-phoneaddressbook
AtonC26 ü ü üAtonC28 AtonC29 ü ü üAtonC39 ü ü üAtonC6 AtonCL100 ü üAtonCL101/AtonCLT101 ü ü/ü1 üAtonCL102 ü AtonCL103 ü üAtonCL104/AtonCLT104 ü ü1 üAtonCL105/AtonCLT105 ü ü üAtonCL107 ü ü1 üAtonCL108 ü üAtonCL109 ü üAtonCL110/AtonCLT110 ü üAtonCL111 ü ü üAtonCL113 ü ü üAtonCL150 ü ü üAtonCL300/AtonCLT300 ü AtonCL301 ü ü1 üAtonCL302 ü AtonCL303 ü AtonCL305 ü AtonCL306 ü ü üAtonCL307 ü AtonCLT307 ü üAtonCL308 ü AtonCLT308 ü üAtonCL309 ü ü1 üAtonCL311/AtonCLT311 ü ü üAtonCL315/AtonCLT315 ü ü1 üClassicA313 ü ü ClassicA413 ü ü ClassicS112 ü ClassicS138 ü GigasetC590 ü üGigasetSL400 ü üGigasetSL780 ü ü1 üSMSBoxTyp433A ü ü üSwissvoiceAeris154 ü ü1 üTopM48 ü ü1 üTopM58 ü ü1 üTopP304 ü ü1 üTopP46 TopS329 ü TopS600 ü TrendL144 ü ü1 üTrendT330 ü ü üTrendT340 ü ü üTrendZ100 ü ü1 ü1 Thenamecanbeobtainedfromthemenu(pleaserefertotheinstructionmanualforyourlandlinetelephone)
Equipment supporting «automatic caller name display»
Thefollowinglandlinetelephonessupport(ü)the«automaticcallernamedisplay»additionalservice.
03.2
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