quick reference command list troubleshooting guide … · •presst the shift and vkeys (shift+v)...

When I enter a pagenumber on the keyboard Iget a “Page Doesn’t Exist”or “Book Doesn’t ContainAny Page” message.• If possible, check the print copy of the

book to determine if the page existsin the book.

• Make sure the RFB&D CD is the sameedition and copyright year as the printbook you are using.

• Some of RFB&D’s digitally recordedtextbooks that were converted fromthe original analog recording mayhave missing “markers” on somepages. This makes it impossible tojump directly to that page. Pleaseenter the previous page number andpress the ENTER key. Then pressthe F key to fast forward or the R key to rewind until you reach thebeginning of the desired page.

SOFTWARE BASICSPreparing to Play1. Insert an RFB&D AudioPlusTM

book on CD into the computer’sCD-ROM drive.

2. Click on the Victor Reader Soft iconon your computer’s desktop screen.

3. The book will be loaded and you willhear the “Prompt for PIN Entry”message. This message will also bedisplayed on the screen.

4. Listen for a voice prompt to enteryour RFB&D Personal IdentificationNumber (PIN). Enter the PIN andpress the Enter key. Your PIN wasmailed to you under separate cover.If you do not have a PIN see theTroubleshooting section.

5. You are now able to listen to the book.

NOTE: If you opened Victor Reader Softbefore inserting the book CD, pleaseselect the CD-ROM option under Sourceand click on OPEN (or tab to OPEN andpress the ENTER key). Follow Steps 3through 5.

Key Describer – D KeyThis key toggles on and off, allowingyou to hear the functions of the other buttons.NOTE: Some of the numerical keysperform more than one function.

1. Press the D key to turn on the KeyDescriber function. You will hear“Key Describer On.”

2. Press any other key to hear whichfunction it performs.

3. Press the D key again to turn theKey Describer function off.

NOTE: When the KEY DESCRIBER is on,you will not be able to listen to a CD.

To Play or Stop a CDPress the ENTER key or the SPACE BAR to listen to or stop theCD from playing.

To Adjust the Speed• Press the S key to increase the speed.

• Press the SHIFT and S keys(Shift+S) at the same time to decreasethe speed.

To Adjust the PlaybackVolume• Press the V key to increase

the volume.

• Press the SHIFT and V keys(Shift+V) at the same time todecrease the volume.

Here are some common scenarios youmay encounter when learning to useRFB&D’s AudioPlus digitally recordedtextbooks on CD and the Victor ReaderSoft software:

I installed the software and cannot use it!• Did you register the software through

RFB&D’s member services orwww.rfbd.org/register? You arerequired to register the software withRFB&D before you can listen toRFB&D’s AudioPlus books.

While registering,

• Did you enter and verify the correct“hardware fingerprint” on theregistration screen? The hardwarefingerprint is given to you on the“Enter Key Dialog Box.” Make a noteof the hardware fingerprint exactly asdisplayed to you to complete theregistration process.

• Did you enter your correctMembership ID Number under the“Name” prompt in the “Enter KeyDialog Box?” Note this is not your firstand last name.

• Did you enter the correct 14-digitRegistration Key under the “Key”prompt in the “Enter Key Dialog Box?”Please note this is not the RFB&D PIN used to access RFB&D AudioPlusdigital books.

If you have done everything above, and still require further assistance, please call RFB&D’s member services at800-221-4792.

I don’t have/forgot/lost my PIN.• If you are a current RFB&D member

and you don’t have a PIN, please callmember services at 800-221-4792 forassistance. You will be asked for yourMember ID Number.

When I insert the CD and tryto open the book, I get the“No Book on Disc” message.• Remove the disc and reinsert it,

making sure the label side is facing up.

• Remove the disc from the CD-ROMdrive and clean it with a soft dry cloth.

Can I start listening at anypoint in the book in amultiple-CD book?• The first time you listen to a book you

must insert the first CD before youcan navigate to another section. Afterthat, the software will remember yourlast position in the book.

Please note: if you insert a CD otherthan the one containing your lastposition, the CD will be ejected and youwill be prompted to insert the correct CD.

How do I jump around in amultiple-CD book?• You can use the “Go To Page”

function or navigate usingnext/previous functions within a setheading level.

IF YOU ARE STILL

HAVING DIFFICULTY

USING RFB&D’S

DIGITALLY RECORDED

TEXTBOOKS, PLEASE

CALL RFB&D’S

PRODUCT SUPPORT AT

800-221-4792.

TROUBLESHOOTING GUIDE

Rev. 1/0 CM-VSOFT20GUIDE

®, TM, SM, “Recording for the Blind & Dyslexic,”“RFB&D,” “Learning Through Listening,”the Heart and Headphones design and alltrademarks, service marks and trade names are proprietary to Recording for the Blind &Dyslexic, Incorporated.

RFB&D, a national nonprofitorganization, is the nation’s educationallibrary serving people who cannoteffectively read standard print becauseof visual impairment, learning disabilityor other physical disability.

Our mission is to create opportunitiesfor individual success by providing, andpromoting the effective use of,accessible educational materials.

Our vision is for all people to have equalaccess to the printed word.

RFB&D’s National Headquarters arelocated at: 20 Roszel Road,Princeton, NJ 08540

HAVE QUESTIONS about becominga member, about your existingmembership or about using RFB&D’saudio textbooks? Call member servicesat 800-221-4792. Fax 609-987-8116.

VISIT OUR ACCESSIBLEWEBSITE AT www.rfbd.org

16 7 8

QUICK REFERENCE COMMAND LISTFUNCTION SHORTCUT KEY MENU BARSOFTWARE BASICSOpen Book CTRL+O BookClose Book CTRL+F4 BookGo to Beginning of Book CTRL+HOME NavigationGo to End of Book CTRL+END NavigationBook Information 0 or I* Book

INFORMATIONWindow Size, Adjusting CTRL+S SettingsKey Describer On/Off D HelpWhere am I? 5 or W NavigationEject CD CTRL+E BookExit Program ALT+F4 Book

BASIC NAVIGATIONPlay CD SPACEBAR NavigationStop CD SPACEBAR NavigationGo to Page G NavigationConfirm Command C NACancel Command ESCAPE EditFast Forward F and hold down NARewind R and hold down NA

SOUND QUALITYIncrease Speed S SettingsDecrease Speed SHIFT+S SettingsIncrease Volume V SettingsDecrease Volume SHIFT+V Settings

ADVANCED NAVIGATIONForward Page/Phrase RIGHT ARROW NavigationBack Page/Phrase LEFT ARROW NavigationSelect Higher Navigation Level UP ARROW NavigationSelect Lower Navigation Level DOWN ARROW NavigationNext Navigation Element RIGHT ARROW NavigationPrevious Navigation Element LEFT ARROW Navigation

BOOKMARKINGGo to Bookmark B AnnotationsInsert Bookmark CTRL+B AnnotationsRemove Bookmark SHIFT+ AnnotationsInsert Quick Bookmark CTRL+Q AnnotationsGo to Quick Bookmark Q AnnotationsBookmark List ALT+B Annotations

TEXT NOTESGo to Text Note T AnnotationsInsert Text Note CTRL+T AnnotationsDelete Text Note SHIFT+T AnnotationsText Note List ALT+T Annotations

MULTIPLE USER SETTINGSOpen User Profile Setting CTRL+U SettingsSelect a User from the User List UP/DOWN ARROW+ENTER SettingsAdd a User to the User List ADD BUTTON+ENTER SettingsRemove a User from the User List REMOVE BUTTON+ENTER Settings

HELP GUIDESGetting Started F2 HelpQuick Reference CTRL+F1 HelpReference Guide F1 Help

* When a shortcut command requires a numerical input, you may use the numbers on the main keyboard or the numerical keypad.

Victor software guide 1/15/07 10:47 PM Page 1

How to Use the VictorReader Playback Software 2.0

Placing a Text Note• Press the CTRL and the T keys

(CTRL+T) at the same time.

• “Insert Text Note” will appear in theInformation Window.

• Enter the text note number on yourkeyboard. The number will appear inthe Information Window.

• Press the ENTER key. You will hear an “Edit Text Note” prompt anda text note window will appear onyour screen.

• Enter the desired note. Press theCTRL and the F4 keys (CTRL+F4)at the same time to insert the textnote or the ESC key to exit thewindow without saving.

Jumping to a Specific Text Note• Press the T key. “Go to Text

Note” will appear in the Information Window.

• Press the ENTER key. You will hear “Edit Text Note” and a text notewindow will appear on your screendisplaying the text note.

• Make any changes, if desired.Press the CTRL and the F4 keys(CTRL+F4) at the same time to saveyour changes or the ESC key to exitthe window without saving.

Where Am I? – 5 or W KeysPress either the 5 or W keys forinformation on your current position,including current page number andheading level.

User ProfilesThis function allows you to set upmultiple users on the same computerwith their own user preferences such as screen display properties. Also, bydesignating separate user profiles, bookinformation such as bookmarks is keptunique to a particular user.• Press the CTRL and U keys

(CTRL+U). A “User Profile” dialog box will appear.

• To select a user from the USER LIST,either click on the desired user in theUSER LIST or use the UP ARROWor DOWN ARROW keys to selectthe user in the USER LIST and pressthe ENTER key.

• To add a user to the USER LIST, eitherclick on ADD or press the TAB keyto ADD and then press the ENTERkey. The next sequential UserNumber will be assigned.

• To remove a user from the USER LIST,either click on the REMOVEbutton or use the TAB key to goto the REMOVE button. Press theENTER key. The user profile will be deleted.

Placing a BookmarkNOTE: Bookmarks are unique to each book. You can place unlimitedbookmarks in any book. To go to the location you want to place the bookmark:

• Press the CTRL and B keys at the same time.

• “Insert Bookmark” will appear in the Information Window.

• Enter the desired bookmark numberon your keyboard. The number willappear in the Information Window.

• Press the ENTER key to confirm.The bookmark will be inserted at thecurrent location.

TIP: Use the page number as yourbookmark assignment number.

Jumping to a SpecificBookmark• Press the B key.

• “Go To Bookmark” will appear in theInformation Window.

• Press the ENTER key to confirm.The book will immediately startplaying from that location.

Quick Bookmark• To save one bookmark in just one

step, press the CTRL and the Qkeys (CTRL+Q) at the same time.You will hear “Quick BookmarkInserted.” You may only insert onequick bookmark per book at anygiven time.

• To go to the Quick Bookmark, pressthe Q key.

Deleting a Bookmark• Press the SHIFT and the B keys

(SHIFT+B) at the same time.

• “Remove Bookmark” will appear inthe Information Window.

• Enter the bookmark number on yourkeyboard. The number will appear inthe Information Window.

• Press the ENTER key to confirm.The bookmark will be deleted.

Deleting All Bookmarks• Select “All Annotations” under the

Annotations menu.

• Select “Remove All Annotations.”All bookmarks and text notes will be removed.

• Press the ENTER key to confirm.Book will immediately start playing atthe requested page.

Skipping Page By Page• Press the DOWN ARROW or UP

ARROW keys (the 2 or 8 keyson the numerical keypad) until youhear “Page.”

• Press the LEFT ARROW key(or 4 key on the numerical keypad) for each page you want toskip backward.

• Press the RIGHT ARROW key(or 6 key on the numerical keypad) foreach page you want to skip forward.

Navigation by HeadingLevels

TIP: If a print copy of the book isavailable, readers are encouraged to firstdetermine how a specific book is dividedto understand which level corresponds to each book division. For example,

Book ALevel 1 = ChapterLevel 2 = Sub-headingLevel 3 = Sub-sub-heading

Book BLevel 1 = UnitLevel 2 = ChapterLevel 3 = no further divisions beyond chapter.

To Eject a CDPress the CTRL and E keys (Ctrl+E)at the same time to eject a CD.

Information – 0 (Zero) or I KeysPressing either key will give you thefollowing information about the book:

• Total number of pages

• Total book time

• Number of annotations placed in the book, including bookmarks and text notes

• Number of books on the current CD

• Information about Victor Reader Soft

Visual Screen DisplayThe application window is designedwith a split-screen graphic display.

BASIC NAVIGATIONTo Fast-Forward Through a CDPress and hold down the F key untilyou reach the desired spot in the book.

To Rewind Through a CDPress and hold down the R key untilyou reach the desired spot in the book.

To Jump to a Specific Page• Press the G key.

• “Go To Page” will appear in theInformation Window.

• Enter the desired page number onyour keyboard. The number willappear in the Information Window.

Title Bar — Located at the top ofthe Application Window. Gives youthe name of the application andtitle of the book currently opened.1

Menu Bar — Located below theTitle Bar containing the followingmenu titles: Book, Edit, Navigation,Annotation, Settings and Help.

Information Window — Displaysthe status information for anentered command and any relatederror messages.

2 3 4 5

Book Window — Used to displaythe text of the book (whenavailable). As you read a book, thedisplay will scroll down and thetext will be highlighted.

Please note that in many books a “Level 1” heading will correspond to a chapter. Press the DOWN ARROW key or the UP ARROW key (or 2 or 8 on the Numerical Keypad) until you hear “Level 1”.

Press the LEFT ARROW (or 4 on the Numerical Keypad) for each heading you want to skip backward.

Press the RIGHT ARROW (or 6 on the Numerical Keypad) for each heading you want to skip forward.

Placing a Text Note• Press the CTRL and the T keys

(CTRL+T) at the same time.

• “Insert Text Note” will appear in theInformation Window.

• Press the ENTER key. You will hear an “Edit Text Note” prompt anda text note window will appear onyour screen.

• Enter the desired note. Press theCTRL and the F4 keys (CTRL+F4)at the same time to insert the textnote or the ESC key to exit thewindow without saving.

Jumping to a Specific Text Note• Press the T key. “Go to Text

Note” will appear in the Information Window.

• Press the ENTER key. You will hear “Edit Text Note” and a text notewindow will appear on your screendisplaying the text note.

• Make any changes, if desired.Press the CTRL and the F4 keys(CTRL+F4) at the same time to saveyour changes or the ESC key to exitthe window without saving.

Where Am I? – 5 or W KeysPress either the 5 or W keys forinformation on your current position,including current page number andheading level.

User ProfilesThis function allows you to set upmultiple users on the same computerwith their own user preferences such as screen display properties. Also, bydesignating separate user profiles, bookinformation such as bookmarks is keptunique to a particular user.• Press the CTRL and U keys

(CTRL+U). A “User Profile” dialog box will appear.

• To select a user from the USER LIST,either click on the desired user in theUSER LIST or use the UP ARROWor DOWN ARROW keys to selectthe user in the USER LIST and pressthe ENTER key.

• To add a user to the USER LIST, eitherclick on ADD or press the TAB keyto ADD and then press the ENTERkey. The next sequential UserNumber will be assigned.

• To remove a user from the USER LIST,either click on the REMOVEbutton or use the TAB key to goto the REMOVE button. Press theENTER key. The user profile will be deleted.

Placing a BookmarkNOTE: Bookmarks are unique to each book. You can place unlimitedbookmarks in any book. To go to the location you want to place the bookmark:

• Press the CTRL and B keys at the same time.

• “Insert Bookmark” will appear in the Information Window.

• Press the ENTER key to confirm.The bookmark will be inserted at thecurrent location.

TIP: Use the page number as yourbookmark assignment number.

Jumping to a SpecificBookmark• Press the B key.

• “Go To Bookmark” will appear in theInformation Window.

• Press the ENTER key to confirm.The book will immediately startplaying from that location.

Quick Bookmark• To save one bookmark in just one

step, press the CTRL and the Qkeys (CTRL+Q) at the same time.You will hear “Quick BookmarkInserted.” You may only insert onequick bookmark per book at anygiven time.

• To go to the Quick Bookmark, pressthe Q key.

Deleting a Bookmark• Press the SHIFT and the B keys

(SHIFT+B) at the same time.

• “Remove Bookmark” will appear inthe Information Window.

• Enter the bookmark number on yourkeyboard. The number will appear inthe Information Window.

• Press the ENTER key to confirm.The bookmark will be deleted.

Deleting All Bookmarks• Select “All Annotations” under the

Annotations menu.

• Select “Remove All Annotations.”All bookmarks and text notes will be removed.

• Press the ENTER key to confirm.Book will immediately start playing atthe requested page.

Skipping Page By Page• Press the DOWN ARROW or UP

ARROW keys (the 2 or 8 keyson the numerical keypad) until youhear “Page.”

• Press the LEFT ARROW key(or 4 key on the numerical keypad) for each page you want toskip backward.

• Press the RIGHT ARROW key(or 6 key on the numerical keypad) foreach page you want to skip forward.

Navigation by HeadingLevels

TIP: If a print copy of the book isavailable, readers are encouraged to firstdetermine how a specific book is dividedto understand which level corresponds to each book division. For example,

Book ALevel 1 = ChapterLevel 2 = Sub-headingLevel 3 = Sub-sub-heading

Book BLevel 1 = UnitLevel 2 = ChapterLevel 3 = no further divisions beyond chapter.

To Eject a CDPress the CTRL and E keys (Ctrl+E)at the same time to eject a CD.

Information – 0 (Zero) or I KeysPressing either key will give you thefollowing information about the book:

• Total number of pages

• Total book time

• Number of annotations placed in the book, including bookmarks and text notes

• Number of books on the current CD

• Information about Victor Reader Soft

Visual Screen DisplayThe application window is designedwith a split-screen graphic display.

BASIC NAVIGATIONTo Fast-Forward Through a CDPress and hold down the F key untilyou reach the desired spot in the book.

To Rewind Through a CDPress and hold down the R key untilyou reach the desired spot in the book.

To Jump to a Specific Page• Press the G key.

• “Go To Page” will appear in theInformation Window.

• Enter the desired page number onyour keyboard. The number willappear in the Information Window.

Title Bar — Located at the top ofthe Application Window. Gives youthe name of the application andtitle of the book currently opened.1

Menu Bar — Located below theTitle Bar containing the followingmenu titles: Book, Edit, Navigation,Annotation, Settings and Help.

Information Window — Displaysthe status information for anentered command and any relatederror messages.

2 3 4 5

Book Window — Used to displaythe text of the book (whenavailable). As you read a book, thedisplay will scroll down and thetext will be highlighted.

Please note that in many books a “Level 1” heading will correspond to a chapter. Press the DOWN ARROW key or the UP ARROW key (or 2 or 8 on the Numerical Keypad) until you hear “Level 1”.

Press the LEFT ARROW (or 4 on the Numerical Keypad) for each heading you want to skip backward.

Press the RIGHT ARROW (or 6 on the Numerical Keypad) for each heading you want to skip forward.

the volume.

While registering,

IF YOU ARE STILL

HAVING DIFFICULTY

USING RFB&D’S

DIGITALLY RECORDED

TEXTBOOKS, PLEASE

CALL RFB&D’S

PRODUCT SUPPORT AT

800-221-4792.

16 7 8

the volume.

While registering,

IF YOU ARE STILL

HAVING DIFFICULTY

USING RFB&D’S

DIGITALLY RECORDED

TEXTBOOKS, PLEASE

CALL RFB&D’S

PRODUCT SUPPORT AT

800-221-4792.

16 7 8

quick reference command list troubleshooting guide … · •presst the shift and vkeys (shift+v)...

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