QUESTIONNAIRE

1. Name(optional) :

2. Gender : (a) Male (b) Female

3. Occupation :

(a) Business (b) Employed (c) Unemployed (d) Student

4. Age Group :

(a) 10-20 (b) 20-40 (c) 40-60 (d) more than 60

5. Salary level:

(a) Less than 10000 (b) 10000 - 12000 (c) 12000 - 15000 (d) More than 150006. Have you ever visited online shopping website?

(a) Yes (b) No

7. Do you think it is important for the high street retailers to nowadays have an online shopping facility?

(a) Yes (b) No

8. Do you trust online shopping?

(a) Yes (b) No

9. Why do you prefer online shopping?

(a) Brand (b) quality (c) price (d) other

10. If the product has the same price both in shops and on the internet where do you prefer to buy it?

(a) High street retailer (b) internet (c)shopping mall (d) I dont really care

11. Have you ever purchased anything through online or use of online banking service?

(a) Yes (b) No

12. How did you get to know about the website?

(a) Newspaper advertisement (b) television commercial (c) hoardings (d) friends

13. When was the last time that you purchased from this website?

(a) One Day ago (b) One week ago (c) one month ago (d) one year ago

14. Do you feel a dull shopping experience?

(a) Yes (b) No

15. Is it necessary to have knowledge of operating a computer?

(a) Yes (b) No

16. Do you think it able to buy the perishable items on the web?

(a) Yes (b) No

17. Did you face any product description problem?

(a) Yes (b) No

18. If you think it is typical to buy a limited product, which payment method will be more convenient for you?

(a) Debit card (b) credit card (c) cash (d) cheque

19. Do you able to feel the product while purchasing through web?

(a) Yes (b) No

20. Have you ever noticed any promotional activities during purchasing through web?

(a) Yes (b) No

Sl.No

StronglyAgreeAgreeNeitherDisagreeStronglydisagree

21.What is your opinion about transaction security on online shopping Decision?

22.Whether Personal privacy and security Factors Influencing online shopping Decision?

23.Is Aftersales service the Factors Influencing online shopping Decision?

24.Do you think that all time shopping accessibility are causing any effectiveness on online shopping decision?

25.What do you think about the convenience and time saving on online shopping?

26.What is the opinion regarding shorter delivery period of the online shopping?

27.Through ease of product price and quality comparison are these factors influencing online shopping decision?

28.Is Variety of globally product the Factors Influencing Online Shopping Decision?

29.Are the websites providing sufficient product information and explanations during online shopping decision?

30.Do you think product price and quality of product are influencing the online shopping?

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