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Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

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Page 1: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

Queensland University of Technology

CRICOS No. 00213J

Disaster - How Do You Recover?

Lessons and insights for businessrecovery

HOSA 2011 - Auckland

Page 2: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

Chair: Bruce McCallum (QUT)

Maureen Bowen (University of Queensland)

TBA (Canterbury)

Richard Hall (AUT)

Page 3: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

Disaster and crisis

• A disaster is an event that results in great damage, difficulty, or death

• A crisis is a situation that has reached an extremely difficult or dangerous point

• Failure to handle a disaster properly can lead to a crisis

• Emergency management principles– prevention; preparation; response; recovery

Page 4: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

Session outline

The events and context at each institution Individual presentations

Panel discussion

Questions from the floor

Page 5: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

QUT

Flood

Page 6: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

QUT –Tue & Wed 11-12 January

• Brisbane facing a flood like the 1974 event• 7.30am Tuesday low-lying car parks on Gardens Point

campus (GP) closed• 9.00am Tuesday severe rain events closed Caboolture

community campus (unexpected)• 1:00am Wednesday eight GP campus buildings had

been formally evacuated and placed in a full flood shutdown mode including main QUT data centre

• 11.00am Wednesday all campuses essentially closed for remainder of the week

Page 7: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

QUT campus locations

Kelvin Grove and Gardens Point Campus

Caboolture Campus

Page 8: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

GP (City Campus) inundated buildings

Page 9: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

Stairs between Z&S Blocks-freeway in background-pre flood

Stairs between Z&S Blocks-freeway in background –during flood

Page 10: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

QUT Printery & Suncorp Stadium

Page 11: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

QUT’s Milton Printery had water approximately 2 metres above floor level

Graphic evidence of the total destruction- sometimes sandbagging isn’t enough.

Page 12: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

RESUMPTION AND RECOVERY

Page 13: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

Page 14: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

Page 15: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

Page 16: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

Page 17: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

Z Block, Level 1 car park entrance- freeway on right

GP ‘S’ Block Level 1- Lift Lobby

Page 18: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

Peak flood level-GP ‘S’ Block level 1 entry doors which open onto Gardens Point Road (next slide), adjacent to the freeway

Page 19: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

CRICOS No. 00213Ja university for the worldrealR

GP ‘S’ Block level 1 car park- FM staff set up temporary lighting for the clean up team

GP ‘S’ Block level 1- Fire services equipment totally destroyed by water ingress

Page 20: Queensland University of Technology CRICOS No. 00213J Disaster - How Do You Recover? Lessons and insights for business recovery HOSA 2011 - Auckland

Queensland University of Technology

CRICOS No. 00213J

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