314-892-5400 NeighborsCU.org

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Neighbors Credit Union6300 South Lindbergh Blvd.St. Louis, MO 63123-7804

PRSRT STDU.S. POSTAGE

PAIDST. LOUIS, MO

PERMIT NO. 175

Summer 2019

NextDoorQUARTERLY NEWSLETTER

President’s ColumnSummer is here and I would like to take a moment to say thank you to all of our members for being the cornerstone of Neighbors Credit Union. With so many financial institutions to choose from, we are honored that you chose Neighbors to manage your financial life. We constantly are seeking new ways to serve our members better, as well as appeal to new ones, so we always welcome our members’ input.

If Neighbors Credit Union has made your financial life easier and less expensive, please be sure to tell your family and friends all about us. Our referral program rewards you $25 for each member you refer if they meet the qualifications. Not only that, but the person you refer also gets a $25 reward. Visit any branch or see NeighborsCU.org for complete details.

Another great way our members can connect with their credit union is via our Facebook, Twitter and Instagram pages. Members can share stories of a great customer service experience, voice a concern or stay up to date with the latest updates on everything happening at Neighbors. Follow one of our social media sites today.

As always, we thank you for your continued membership at Neighbors Credit Union. We enjoy serving you and look forward to helping you in the future.

Summer 2019

John ServosPresident & CEO

holiday closingsLabor day

Monday, September 2

Columbus DayMonday, October 14

Heading back to school? Don’t forget your Double Points! With a Visa® Platinum Rewards Credit Card from Neighbors, you earn points on your very first purchase. And, from July 15 to September 15, 2019, you’ll earn Double Rewards Points with purchases at:

■ Discount, Department, or Electronic Stores■ Doctor’s Offices, Gas Stations and Restaurants■ Online Outlets like Amazon®

You can then redeem your points for gift cards, travel and merchandise rewards, and in addition to the bonus rewards, you’ll enjoy:

■ Extremely low rates■ No annual or monthly fees3

■ No balance transfer fee for first 30 days4

■ The option to add a personal photo to your card5

If you already have our Rewards Credit Card, just shop to take advantage of this offer! If you don’t have our Rewards Card, double your purchasing power by visiting NeighborsCU.org or calling 314-892-5400 to apply for one today.3Double rewards points offer valid on purchases made 07/15/2019 – 09/15/2019 on Visa Platinum Rewards cards only. 4Rates, terms and conditions are subject to change and may vary based on creditworthiness, qualifications and collateral conditions. Visa Platinum Rewards rates as low as 12.20% to 20.99% when you open your account, based on creditworthiness. 5No balance transfer fee for 30 days after initial account opening. Not valid on balance transfers between Neighbors Credit Union credit cards. 4Photo cards have a $9.95 production fee.

Membership eligibility required. Restrictions apply on all offers. See Neighbors Credit Union for full details.

Feel Secure with SimpliSafeAs a Neighbors Credit Union member, you can save big on SimpliSafe, the #1 expert pick for home security. It’s reliable protection for your whole home, with 24/7 professional monitoring and 3.5x faster dispatch. All at fair prices. With no contract.

Plus, you will receive a free home security camera and 2 free months of monitoring service!13

SimpliSafe was named CNET Editors’ Choice and “the best home security system” by Wirecutter. Over 3 million people rely on it already. Now’s a great time to join them.13SimpliSafe offer valid only for those who purchase a new SimpliSafe system that includes at least one (1) Base Station, one (1) Keypad and one (1) Additional Sensor. Not valid with any other offers. SimpliSafe Terms of Sale and all other applicable SimpliSafe Terms and Conditions apply.

Lower Your Vehicle Rate or Payment – Or Both!Switch to Neighbors and get rid of that high-interest auto loan payment!

Refinancing your vehicle with Neighbors Credit Union is the easy way to save money on your monthly payment. Bring us your current auto loan from another lender and see how much we can save you on your rate or payment – or both!

You’ll also receive:

■ Fixed rates as low as 1.99% APR for 36 months.1

■ No payments for 90 days or a six-month term extension at the same rate.2

■ No pre-payment penalties. ■ A quick approval process and minimal paperwork.

1APR=Annual Percentage Rate. Rates and terms are subject to credit qualifications. Rate based on a 36-month term. Financing $10,000 at 1.99% APR for 36 months would be $286.38 a month. 1.99% APR includes checking, direct deposit and automated payment discounts. All rates shown are 0.25% higher without special offer, checking, direct deposit and automated payment. Member eligibility required. Restrictions apply. See Neighbors Credit Union for full details. 2Interest will continue to accrue during deferral period.

Make a Splash with a Home Equity Line of Credit! Summer is in here and so are the vacations, family visits and road trips. And what better way to fund all your summer plans than with a Home Equity Line of Credit (HELOC) from Neighbors Credit Union. In addition to an introductory rate of 1.99% APR6 for twelve months and no closing costs7, with our line of credit you will also enjoy:

■ Current variable rates as low as 5.25%8

■ Flexibility to borrow funds when you need them■ No appraisal fees7

■ Fast turnaround time with entire process done in-house

Whether you are looking to finally take that dream vacation, indulge on a cruise or even build the perfect backyard oasis, a Home Equity loan from Neighbors will help make your summer dreams a reality.

See NeighborsCU.org for full loan details or contact us at 314-892-5400 ext.11364 to get started on your Home Equity Line of Credit today! 6APR=Annual Percentage Rate. Rates are variable and accurate as of 07/01/2019. 1.99% APR introductory rate is applicable for first year of loan. Rate is subject to change and credit qualifications. Rate includes 0.25% discount for checking and direct deposit. No additional discounts. 7If loan is paid off and closed within 24 months from opening of loan, member must reimburse the credit union for fees paid. 8Had there not been a rate discount, the applicable rate would have been 5.25% APR. APR adjusts annually during the life of the loan based on the Prime Rate published in The Wall Street Journal, plus a margin based on creditworthiness. Maximum APR is 15.0%.

Not valid for existing Neighbors HELOCs. Other rates and terms available.

Member eligibility required. Restrictions apply. See Neighbors Credit Union for full details.

Shredding Receipts and Other TipsMany Americans are concerned about someone stealing their credit card, check, or debit card numbers, but they may be ignoring one easy way thieves can access financial accounts: receipts.

Disregarding receipts that have valuable information greatly increases the risk of credit and debit card fraud. Thieves easily can find receipts with valid account numbers in trash cans. Some easy steps you can take to prevent thieves from stealing your financial information:

Shred all pre-approved credit offers, credit and debit card receipts, insurance forms, financial statements, and other paperwork containing personal and financial information

Check credit union statements and other financial statements monthly for discrepancies and order a credit report once a year to make sure no one else is using your personal information to obtain credit cards or services

Don’t print your Social Security number on your checks and don’t carry your Social Security card in your wallet

Be hesitant about giving personal or financial information over the telephone

■ make sure you know the caller and know how the information will be used.

By following these additional steps, you can safeguard you identity in all its forms.

Source: CUNA.org

Shopping for a Home? We Have the Loan for You! Neighbors Credit Union offers fast local service with in-house loan officers and underwriters to help you get you into your dream home. With a mortgage from Neighbors, you can take advantage of low rates and other benefits:

■ 100% financing on single family residence (no condos)10

■ Fixed rate loans with terms of 10, 15, 20 and 30 years11

■ ARM loans available12

■ Free pre-approval■ Specials for first-time home buyers

Best of all, Neighbors Credit Union is not for profit, which gives us the freedom to do what’s right for you. Our mortgages are designed to help you achieve your goal of home ownership.

If you have any questions, please visit NeighborsCU.org, contact the Mortgage Department at 314-892-5400, ext. 11095.10100% financing loan program is based on a maximum loan amount of $400,000 and a minimum loan amount of $100,000. Minimum 720 FICO score required. Owner-occupied one-unit single family residence only, No Condo’s or manufactured homes. Mortgage insurance required. Escrow account for insurance and taxes required. Loan origination and other fees may apply. Member must have direct deposit into Neighbors Credit Union Checking or Savings Account before closing. Subject to appraisal and underwriting terms and conditions. Other restrictions may apply. Mortgages available in Missouri or Illinois only. Contact credit union for full details. 11Rates are fixed or variable, based on your final loan amount and finance charges. The actual interest rate and fees available to you will be based on your credit history, property type, loan to value, and may be different than the rates displayed here. Please contact a loan officer for current rates and fees. Rates are subject to change without notice. Additional rates and terms may be available. Mortgages available in Missouri and Illinois only. Available only on owner-occupied, one unit, single family primary residences. Membership eligibility required. Restrictions apply. Please call 314-892-5400, ext. 11095, for details on all products. Fixed Mortgages: Minimum down payment of 5% (or 3% for EZ-3 Mortgage) required. For example, a $125,000 purchase price with $3,750 (3%) down payment and $121,250 financed at 4.00% fixed interest rate would result in a monthly payment of $734.75 for 240 months. Sample payment only includes principle and interest. 12Adjustable-Rate Mortgages: Minimum down payment of 5% (or 3% for EZ-3 Mortgage) required. Variable-rate loans have the possibility for the interest rate and payment to increase or decrease. For example, the 5/1 ARM is an adjustable-rate mortgage amortized over a thirty (30) year period. For the first five (5) years the loan is fixed. Following the initial fifth (5th) year of the loan, the interest rate may adjust by two percent (2%) every one (1) year thereafter with a lifetime cap of no more than six percent (6%) over the initial note rate. Minimum loan amount of $50,000 required. The interest rates used in the foregoing examples are based on current market rates, are for purposes of example only and are not meant to be relied upon. This is not a credit decision or a commitment to lend. Depending on loan guidelines, mortgage insurance may be required. If mortgage insurance is required, the mortgage insurance premium could increase the annual percentage rate (“APR”) and the monthly mortgage payment. APR reflects the effective cost of your loan on a yearly basis, taking into account such items as interest, most closing costs, mortgage insurance, discount points (also referred to as “points”) and loan-origination fees.

Our credit expert will explain:

• What a credit report is and the information it includes.• How it is used and who can access your credit history.• Where consumer reporting agencies get their information.• Factors used to calculate your score and how to improve it.

Attend Our Free Credit Report SeminarsPresented by Tracy Lindhorst, Vice President of Consumer LendingRegistration: 6:00 p.m. to 6:30 p.m. | Seminar: 6:30 p.m. to 7:30 p.m.

3You have the right to a free credit report from AnnualCreditReport.com or 877-322-8228, the ONLY authorized source under federal law. Neighbors Credit Union will pull your credit report and score free of charge for this seminar. However, by the credit union pulling this report, it will show as a credit inquiry on your credit report.

Tuesday, August 13, 2019St. Peters Cultural Arts Center, Room C1 Saint Peters Centre Blvd.St. Peters, MO 63376

Thursday, August 15, 2019 Manchester Park Building, Room C359 Old Meramec Station Rd.Manchester, MO 63021

Thursday, August 22, 2019Hazelwood Civic Center East, Rooms 105 & 1068969 Dunn Rd.Hazelwood, MO 63042

Registered guests will receive a free copy of their credit report and credit score (only if requested prior in writing) so they can follow along during the seminar and keep for their records. 9Refreshments will be provided. To reserve your seat at these events, please contact Brian at 314-892-5400, ext. 12024 or Marketing@NeighborsCU.org.

2019 Neighbors Scholarship Winners During our annual meeting on May 21, we announced the four recipients of our My.Bux Scholarships. Clarissa Emanuel, Cory Harris, Leah Ramspott and Elizabeth Faith Webster were this year’s winners of a $1,500 scholarship for their higher education expenses.

The contest was open to all My.Bux members who met the scholarship contest criteria, with winners being selected by the Heartland Credit Union Association. Our scholarship program is awarded in honor of four previous board members: Adell Allen, Lynn Beckwith, Clarence Hagemann and Harry Sommers.

We wish all our winners well and good luck in your future studies. Keep an eye out for our 2020 contest announcement later this year!

If you have any questions or comments regarding the credit union, or if you’d like to apply to be on Neighbors Credit Union’s Board of Directors, please address your letter to the following:

Supervisory Committee, P.O. Box 270551, St. Louis, MO 63127-9804

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(from left to right) Elizabeth Webster, scholarship winner, John Servos, CEO/President of Neighbors Credit Union, Leah Ramspott, scholarship winner and Cory Harris, scholarship winner.

Clarissa Emanuel, Scholarship Winner. (She was unable attend the Annual Meeting.)