quality consulting © adaptive processes consultingexperience world class processes!1 adaptive...
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Quality Consulting
© Adaptive Processes Consulting
Experience World Class Processes! 1
Adaptive Processes ConsultingTraining Services Profile
Be with the Best!www.AdaptiveProcesses.comAn ISO 9001:2008 Certified
Company
Quality Consulting
© Adaptive Processes Consulting
Experience World Class Processes! 2
Adaptive Processes overview Mission: “To help organizations improve
governance, risk and compliance management in cost-effective and timely manner”
ISO 9001:2008 Certified from DNV Member of NASSCOM Endorsed Education Provider for
International Institute of Business Analysis (IIBA), Canada
More than 100 trainings and workshops conducted in Bangalore, Pune, Bangkok, New Delhi and Chennia
Completed 10 ISO 9001, 2 CMMI, 5 ISO 27001, 10+ ISMS initiatives
Served 100+ clients so far 100% key client repeat rate GRCPerfect - Enterprise Governance, Risk
and Compliance management system for rapid and cost effective process implementation
Quality Consulting
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How is your experience with your current project performances? Are your Project Managers
delivering projects on time with quality?
Are your Business Analysts able to gather requirements right first time?
Are your staff prepared to manage clients with required skills, tools and competencies?
Are there struggle between Clients, BAs and technical teams?If any of the answer(s) is No, you
can benefit significantly from Adaptive in strengthening your
staff competencies.
Quality Consulting
© Adaptive Processes Consulting
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Why develop your people competency? In a study of 3,000
companies, researchers at the University of Pennsylvania found that spending 10% of revenue on capital improvements boosts productivity by 3.9%, but a similar investment in developing human capital increases productivity by 8.5% - more than twice as much.
People are the most critical resource for knowledge driven organizations.
Better skills means better productivity and better client satisfaction – hence better business results.
People
Partners
Technology
Process
4 Pillars of business
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5Be with the Best!
Quotable quotes…..• Learning is not
compulsory….neither is survival - Edward Deming
• Losing market share, losing confidence of customers, or going out of business are not punishments of God – they are usually the results of an inability to change and improve the way things get done.
(c) Adaptive Processes
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6Be with the Best!
Business Scenario
Competitive than ever before
Innovations at break neck speed
Demand for high Quality personnel increasing day by day
Shorter time to market
Success lies in being an “And” company rather than “Or” company
(c) Adaptive Processes
Quality Consulting
Can’t we learn on our own?
• A structured learning environment enhances learning process by a factor of 10
• Reduces effort of learning by at least 5 times• Participants learn from faculty as well as from
each other• Faculty has 12+ years experience in business
analysis in multi-country and multi-cultural environment – North America, Asia, Europe - in several top-notch organizations such as IBM, Infosys, PwC, iGate etc.
• Provides an opportunity to verify if the organization manages business analysis activity in a similar manner or not
• Opportunity to learn and share best practices that may be hidden inside the organization itself
• Many techniques developed which are from practical experience © Adaptive Processes
ConsultingExperience World Class Processes! 7
Quality Consulting
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Adaptive advantages• Industry practicing faculties
with minimum 15+ years experience
• More than 100 workshops conducted in Bangalore, Mumbai, Pune, Chennai, Bangkok
• Best in class course-ware• Case study based approach• Most courses augmented with
eLearning• Matured programs – multiple
programs delivered through open houses and corporate programs
• Courses can be customized to Client requirements
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Initiation
• Planning• Compete
ncy definition
• Curriculum development
• Pilot run
Intermediate
• Program delivery
• Review and improvement
Advanced
• Program delivery
• Review and improvement
Expert
• Program delivery
• Review and improvement
Adaptive skill development approach
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Initiation and Planning
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Competency
definition
Curriculum
development
Pilot Program delivery
Assessment and
feedback
Improve program
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Intermediate
Advanced
Expert
BusinessSuccess
11Be with the Best!(c) Adaptive Processes
Continuous skill enhancement– Multi Phased Approach
Intermediate Level• Thorough knowledge of processes• Knowledge of tools•Proficient in activity
Advanced Level•Perform activities independently• Sound knowledge of modeling techniques and tools•Manage clients• Advanced international certification
Expert Level•Mentor other staff•Proficient in modeling techniques and tools•Proficient in client management• Advanced international certification
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Plan
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Activity Week Responsibility Estimated Effort (In Person Days)
Start End Primary Secondary Adaptive Client
Plan for the initiative 1 8 Adaptive ClientIdentify competencies 1 1 Client Adaptive 1 2Develop curriculum 2 3 Adaptive Client 5 1Review curriculum 3 3 Client Adaptive 1 1Update curriculum 3 3 Adaptive Client 2 0Deliver pilot program(s) 4 4 Adaptive Client 3 3Review pilot program 5 5 Client Adaptive 1 1Update curriculum 6 6 Adaptive Client 2 0Expert 7 52 Client AdaptiveCoach teams once a month 7 52 Adaptive Client 1 day per month per
batchOff-line support 7 52 Adaptive Client 1 day per month per
batchRefresher sessions 7 52 Adaptive Client 2 days per quarter
Review of progress 7 52 Client Adaptive 1 day per quarter 1 day per quarter
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Plan
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Activity Week Responsibility Estimated Effort (In Person Days)
Start End Primary Secondary Adaptive Client
Advanced 53 130 Client AdaptiveCoach people once a month
53 130 Adaptive Client 1 day per month per batch
Off-line support 53 130 Adaptive Client 1 day per month per batch
Refresher sessions 53 130 Adaptive Client 2 days per quarter
Review of progress 53 130 Client Adaptive 1 day per quarter 1 day per quarter
Advanced 131 260 Client AdaptiveCoach people once a month
131 260 Adaptive Client 1 day per month per batch
Off-line support 131 260 Adaptive Client 1 day per month per batch
Refresher sessions 131 260 Adaptive Client 2 days per quarter
Review of progress 131 260 Client Adaptive 1 day per quarter
Quality Consulting
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Adaptive eLearnings• Web-based eLearning• Has built in quizzes to
test understanding• Provided as
complementary product with Adaptive Process Accelerator
• Current eLearnings available for– Business analysis– CMMI– ISO 9001– ISO 27001– Agile and Scrum– QMS Internal Audit– Configuration
Management– BS 25999– ISO 20000
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SW engineering and others
• Certified Business Analyst• Configuration Management• Good Programming Practices• Introduction to Software
Quality• Requirements Management• Software Engineering
Principles• Introduction to Software QA• Software Reviews• Software Testing Principles• Software Metrics• Statistical Process Control• Quality and Security
Introductions© Adaptive Processes Consulting
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Quality Consulting
Project Management
• Essential Program
Management• Stakeholder Management• Certified Scrum
Practitioner• Introduction to Agile and
Scrum• Introduction to MS-
Project• Project Management
Basics• Advanced Project
Management• Risk Management• Program Management
Office• Certified Software Team
Lead• Statistics for Project
Managers• Software Estimation
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Quality Consulting
Standards and Compliance• Introduction to CMMI for
Development• CMM Implementation Workshop• CMMI for Services• Certified ISO 27001 Auditor and
Implementer• Introduction to ISO 27001:2005• Certified ISO 9001 Internal Auditor • Introduction to ISO 9001:2008• Certified ISO 9001 Auditor and
Implementer• Six Sigma Green Belt• Business Continuity Management• Integrated Management Systems• Continual Improvement Techniques• Introduction to ISO 14001 (EMS)• Introduction to ISO 18001 (OHS)© Adaptive Processes Consulting
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Quality Consulting
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Participant testimonials• I would definitely recommend this training to others in
Accenture!! – Sukirti Sen, Business Analyst, Accenture
• It is highly appreciated and acknowledged that the training was very useful and purposeful. Special thanks to you to make it interactive and collaborative.
– S Balamurugan, Senior Solution Architect, Unisys• Thanks for conducted wonderful session and shared
your excellent knowledge with us. I felt this session was knowledge enhancement for me. Hope it will increase my confidence and perform my roles well in my projects.
– Chandra Sekhar Challa (Value Labs)• Thanks for the class it was very interesting and
informative.– Sheeja Abraham, Azkonobel
• Excellent workshop and a faculty with deep knowledge.– Manoj Nair, Process Manager - Ma Foi
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Open workshop participants
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Our esteemed clients….
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Our esteemed clients….
ANTSCORP
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Sample Course Outline
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Agile Project Management
Comprehensive Course Outlines Available at
http://adaptiveprocesses.com/training-catalog.html
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Sample eLearning Links
Business Analysis http://122.166.226.136/E-Learning/Demo/BA/BA.htm
l CMMI
http://122.166.226.136/E-Learning/Demo/CMMI/CMMI.html
ISO 9001 http://122.166.226.136/E-Learning/Demo/ISO9001/I
SO9001.html Agile
http://122.166.226.136/E-Learning/Demo/agile/index.html
ISO 20000 http://122.166.226.136/E-Learning/Demo/ISO20000/
ISO20000.html
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Quality Consulting
Sample Course Handout
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Sample Program Handout
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Trainer Profiles
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Quality Consulting
LN Mishra• Principal Consultant and Trainer• 18+ years of IT and Consulting experience
with various companies such as IBM, Infosys, PWC, iGate etc.
• 100+ public and in-house workshops conducted in the areas of Business Analysis, Project Management, Agile, CMMI, ISO 9001, ISO 20000, and ISO 27001
• Certified Business Analysis Professional from IIBA, Canada
• Certified Project Management Professional from PMI, USA
• Certified Scrum Master from Good Agile, USA
• Certified Quality Analyst (World Topper-Year 2000)
• Certified ISO 9001, ISO 20000 and ISO 27001 Lead Auditor
• PGDM from IIM Ahmadabad and BE in Electronics and Communication
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Quality Consulting
Wing Commander Bijay Jyotishi
• Principal Consultant and Trainer
• Six Sigma Master Black Belt• 25+ years of IT and Consulting
experience with Wipro and Indian Air Force.
• Consulted clients in US• Multiple public and in-house
workshops conducted in the areas of business analysis, process improvement and Six Sigma
• M Tech from IIT Delhi and B Tech from Birla Institute of Technology
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Quality Consulting
Manjula Dharmalingam (Mumbai)
• Principal Consultant and Trainer• 18+ years of IT and Consulting
experience with various companies such as IBM, Airtel etc.
• 50+ public and in-house workshops conducted in the areas of Project Management and Program Management (PMBoK, Agile, Estimation), IT Service Management (ITIL), Communication and Team Building
• Certified Project Management Professional from PMI, USA
• Certified ITIL Manager
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Quality Consulting
Debashish Naik• Lead Consultant and Trainer• 20+ years of IT and Consulting
experience with various companies such as IBM, Perot Systems, HCL and PWC.
• Multiple workshops conducted in the areas of Business Analysis and Lean Six Sigma
• Certified ISO 9001, ISO 20000, ISO 27001 and BS 25999 Lead Auditor
• PGDM from MDI Gurgaon and BE in Electronics and Telecommunication
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Quality Consulting
Gaurav A, CBAP (Pune / Mumbai)
• Senior Trainer• 9+ years of industry experience in
software development and project management, business analysis
• Worked as Project Manager with IBM Corporation, Royal Bank of Scotland, Infosys Technologies
• Certified Risk Manager• Certified Financial Analyst• Bachelor in Technology
(Computer Science) from Punjab Technical University
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Quality Consulting
Abhisek B, CBAP (Pune / Mumbai)
• Trainer• 7+ years of industry experience in
software development and business analysis
• Worked as business analyst with Cap Gemini, Sigma Software and IndoGlobal
• Post Graduate Diploma in Marketing Management, Marketing
• Bachelor in Engineering in Information Technology, University of Pune
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Quality Consulting
Rebecca Randad• Senior Consultant• 13+ years of industry experience
in software development and software quality assurance
• Worked as Project Manager with Wipro Technologies
• Bachelor in Engineering from BMS College of Engineering, Bangalore
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Quality Consulting
Venkateswara Bhat• Consultant and Trainer - Adaptive
Processes• 15+ years of industry experience with 5+
years in networking domain• Multiple in house and public workshops
conducted in the area of Information Security (ISO 27001)
• Certified ISO 27001 Lead Auditor• Certified Information Systems Security
Professional – CISSP• Cisco Certified Network Associate - CCNA• Consulting experience with various
companies such as Verse, VLS, PTG, AJG• Hands on experience in implementing
ISO 9001 and ISO 27001. • B.Sc Maths from Madurai Kamaraj
University© Adaptive Processes Consulting
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Quality Consulting
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Thank you for providing us an opportunity to present ourselves to you.
Hoping for a long mutually rewarding relationship.
Contact [email protected]
Cell: +91.9343.79.4800#51, 3rd Cross, Church StreetKoramangala 6th Block Annex
Bangalore – 560095www.AdaptiveProcesses.com