quality and creativity in coding 4th nordic casemix conference helsinki, 3 june 2010 jens lind...

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Quality and creativity in coding 4th Nordic Casemix Conference Helsinki, 3 June 2010 Jens Lind Knudsen Ministry of Interior and Health, Denmark

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Quality and creativity in coding

4th Nordic Casemix ConferenceHelsinki, 3 June 2010

Jens Lind KnudsenMinistry of Interior and Health, Denmark

4th Nordic Casemix Conference, Helsinki 2010

The quality of DRG depends on many factors

Good coding

Good code classifications

Good cost data

Good systems for collecting the data

Good DRG classifications

Good studies on the data

Good systems to disseminate the results

Good ways to follow up on the results

Dedicated staffs to develop and maintain all this!

4th Nordic Casemix Conference, Helsinki 2010

Quality of the systems around coding

1. You should be able to code what you do!

2. It should be easy to find the codes!

3. Cooperate with the medical associations!

4. The DRG classification must not provide incentives to poor coding!

5. Clear and transparent DRG classification!

6. Ongoing evaluation of the quality of coding!

4th Nordic Casemix Conference, Helsinki 20104

1. You should be able to code what you do!

The Nordic DRG classifications are based on diagnoses (IDC10) and procedures: Surgical procedures

(Nordic Classification of Surgical Procedures)

Treatment procedures(National classifications)

Examination procedures(National classifications)

etc.

4th Nordic Casemix Conference, Helsinki 201014 November 2009 5

1. You should be able to code what you do!

Classifications must be kept up to date constantly!

It must be possible to open new codes- quickly and easily!

It must be possible to place new codes in the DRG classification as the codes are opened!

The Danish code classifications are updated four times a year – with a corresponding update of the DRG classification!

4th Nordic Casemix Conference, Helsinki 2010

2. It must be easy to find the codes!

Simple access tocode classifications!

Easy-to-use coding guidelinesthat fit in the coat pocket!

It must be easy to code well!

Central authorities setsthe principles!

Let the medical societiesdevelop the guidelines!

4th Nordic Casemix Conference, Helsinki 2010

3. Cooperating with the medical societies

When constructing DRGs we should emphasize1. The groups must be meaningful clinically 2. The groups must be homogeneous as to

resources3. Not TO many groups…

When choosing between two good solutions to a classification problem in DkDRG, we often choose the more meaningful clinically.

4th Nordic Casemix Conference, Helsinki 20108

3. Cooperating with the medical societies

The Ministry collaborates closely with all medical associations when developing and maintaining the DRG classification.

The Danish hospitals are providing the data for the calculation of the cost weights.

Result: The hospitals and the doctors are

accepting the measure!

They have made the measure themselves!

4th Nordic Casemix Conference, Helsinki 2010

3. Cooperating with the medical societies

Cost per discharge/visit Length of stay

% o

f dis

charg

es/

vis

its

% o

f dis

charg

es/

vis

its

Complicated reconstruction, knee

Other surgical procedures, back

4th Nordic Casemix Conference, Helsinki 2010

Cost per discharge/visit Length of stay

% o

f dis

charg

es/

vis

its

% o

f dis

charg

es/

vis

its

Complicated reconstruction, knee

Other surgical procedures, back

3. Cooperating with the medical societies

ongoing process

4th Nordic Casemix Conference, Helsinki 201014 November 2009 11

4. No incentives to bad coding in DRG classifications!

In Denmark secondary diagnoses should be coded if they are “clinical relevant”.

Whether a diagnosis is clinical relevant or not is up to the physician to decide.

Some doctors will see a diagnosis as relevant – others will see it as not relevant.

Whether a secondary diagnosis is coded or not can be random.

4th Nordic Casemix Conference, Helsinki 201014 November 2009 12

4. No incentives to bad coding in DRG classifications!

If the hospital is funded with a DRG system where secondary diagnoses might result in higher rates – there is an incentive to code diagnoses with a small indication.

Denmark chose to base complication splits mainly on procedures.

Splits on procedures can outline hospitals with highly specialised procedures.

4th Nordic Casemix Conference, Helsinki 201014 November 2009 13

5. A transparent classification

In Denmark the DkDRG system moves around 145 billion DKK (20 billion Euros).

An instrument that moves so much money must be transparent.

If we want the patients classified correctly in the DRGs, we must make it easy for the doctors to choose the necessary and sufficient diagnoses for a correct grouping.

4th Nordic Casemix Conference, Helsinki 2010

5. A transparent classification

4th Nordic Casemix Conference, Helsinki 2010

5. A transparent classification

4th Nordic Casemix Conference, Helsinki 2010

5. A transparent classification(?)

4th Nordic Casemix Conference, Helsinki 2010

5. A transparent classification

4th Nordic Casemix Conference, Helsinki 2010

5. A transparent classification

4th Nordic Casemix Conference, Helsinki 2010

5. A transparent classification

4th Nordic Casemix Conference, Helsinki 2010

5. A transparent classification(?)

4th Nordic Casemix Conference, Helsinki 201014 November 2009 21

5. A transparent classification

Non-transparency in the classification can lead to inefficient coding practices.

In Denmark we are working on removing the build-in complication feature from DkDRG from 2012.

4th Nordic Casemix Conference, Helsinki 2010

6. Ongoing evaluation of the coding

confidence is good

control is better

4th Nordic Casemix Conference, Helsinki 2010

6. Ongoing evaluation of the coding

confidence is good

control may be better

cooperation is even better

partnership may be best

4th Nordic Casemix Conference, Helsinki 201014 November 2009 24

6. Ongoing evaluation of the coding

Four main scenarios of bad coding:1. Under-coding (to few codes)

2. Over-coding (to many correct, but unnecessary codes)

3. Up-coding (fraud, with an effect on DRG rates)

4. Errors (ends up in DRGs for errors)

The evaluation should continuously follow at least these four scenarios.

4th Nordic Casemix Conference, Helsinki 2010

New born babies

  Discharges, new born 2009 %

Hospitalhealth probl

minor probl healthy total

health probl

minor probl healthy tot

Rigshospitalet, Copenhagen 1.166 149 3.201 4.516 25,8 3,3 70,9 100

University Hospital, province 1.531 189 2.302 4.022 38,1 4,7 57,2 100

University Hospital, province 990 157 4.088 5.235 18,9 3,0 78,1 100

Major hospital, Copenhagen 916 479 4.525 5.920 15,5 8,1 76,4 100

Major hospital, Copenhagen 720 0 2.113 2.833 25,4 0,0 74,6 100

Minor hospital, Copenhagen 517 176 1.537 2.230 23,2 7,9 68,9 100

Major hospital, province 990 557 2.207 3.754 26,4 14,8 58,8 100

Minor hospital, province 184 149 731 1.064 17,3 14,0 68,7 100

Minor hospital, province 350 231 937 1.518 23,1 15,2 61,7 100

other major / minor hospitals 8.590 2.469 25.944 37.003 23,2 6,7 70,1 100

Total15.95

4 4.55647.58

568.09

5 23,4 6,7 69,9 100Discharges 2009, DkDRG 2010

4th Nordic Casemix Conference, Helsinki 2010

New born babies – healthy or not?

  Discharges, new born 2009 %

Hospitalhealth probl

minor probl healthy total

health probl

minor probl healthy tot

Rigshospitalet, Copenhagen 1.166 149 3.201 4.516 25,8 3,3 70,9 100

University Hospital, province 1.531 189 2.302 4.022 38,1 4,7 57,2 100

University Hospital, province 990 157 4.088 5.235 18,9 3,0 78,1 100

Major hospital, Copenhagen 916 479 4.525 5.920 15,5 8,1 76,4 100

Major hospital, Copenhagen 720 0 2.113 2.833 25,4 0,0 74,6 100

Minor hospital, Copenhagen 517 176 1.537 2.230 23,2 7,9 68,9 100

Major hospital, province 990 557 2.207 3.754 26,4 14,8 58,8 100

Minor hospital, province 184 149 731 1.064 17,3 14,0 68,7 100

Minor hospital, province 350 231 937 1.518 23,1 15,2 61,7 100

other major / minor hospitals 8.590 2.469 25.944 37.003 23,2 6,7 70,1 100

Total15.95

4 4.55647.58

568.09

5 23,4 6,7 69,9 100Discharges 2009, DkDRG 2010

4th Nordic Casemix Conference, Helsinki 2010

New born babies – healthy or not?

  Discharges, new born 2009 %

Hospitalhealth probl

minor probl healthy total

health probl

minor probl healthy tot

Rigshospitalet, Copenhagen 1.166 149 3.201 4.516 25,8 3,3 70,9 100

University Hospital, province 1.531 189 2.302 4.022 38,1 4,7 57,2 100

University Hospital, province 990 157 4.088 5.235 18,9 3,0 78,1 100

Major hospital, Copenhagen 916 479 4.525 5.920 15,5 8,1 76,4 100

Major hospital, Copenhagen 720 0 2.113 2.833 25,4 0,0 74,6 100

Minor hospital, Copenhagen 517 176 1.537 2.230 23,2 7,9 68,9 100

Major hospital, province 990 557 2.207 3.754 26,4 14,8 58,8 100

Minor hospital, province 184 149 731 1.064 17,3 14,0 68,7 100

Minor hospital, province 350 231 937 1.518 23,1 15,2 61,7 100

other major / minor hospitals 8.590 2.469 25.944 37.003 23,2 6,7 70,1 100

Total15.95

4 4.55647.58

568.09

5 23,4 6,7 69,9 100Discharges 2009, DkDRG 2010

4th Nordic Casemix Conference, Helsinki 2010

New born babies – healthy or not?

  Discharges, new born 2009 %

Hospitalhealth probl

minor probl healthy total

health probl

minor probl healthy tot

Rigshospitalet, Copenhagen 1.166 149 3.201 4.516 25,8 3,3 70,9 100

University Hospital, province 1.531 189 2.302 4.022 38,1 4,7 57,2 100

University Hospital, province 990 157 4.088 5.235 18,9 3,0 78,1 100

Major hospital, Copenhagen 916 479 4.525 5.920 15,5 8,1 76,4 100

Major hospital, Copenhagen 720 0 2.113 2.833 25,4 0,0 74,6 100

Minor hospital, Copenhagen 517 176 1.537 2.230 23,2 7,9 68,9 100

Major hospital, province 990 557 2.207 3.754 26,4 14,8 58,8 100

Minor hospital, province 184 149 731 1.064 17,3 14,0 68,7 100

Minor hospital, province 350 231 937 1.518 23,1 15,2 61,7 100

other major / minor hospitals 8.590 2.469 25.944 37.003 23,2 6,7 70,1 100

Total15.95

4 4.55647.58

568.09

5 23,4 6,7 69,9 100Discharges 2009, DkDRG 2010

4th Nordic Casemix Conference, Helsinki 2010

New born babies – healthy or not?

  Discharges, new born 2009 %

Hospitalhealth probl

minor probl healthy total

health probl

minor probl healthy tot

Rigshospitalet, Copenhagen 1.166 149 3.201 4.516 25,8 3,3 70,9 100

University Hospital, province 1.531 189 2.302 4.022 38,1 4,7 57,2 100

University Hospital, province 990 157 4.088 5.235 18,9 3,0 78,1 100

Major hospital, Copenhagen 916 479 4.525 5.920 15,5 8,1 76,4 100

Major hospital, Copenhagen 720 0 2.113 2.833 25,4 0,0 74,6 100

Minor hospital, Copenhagen 517 176 1.537 2.230 23,2 7,9 68,9 100

Major hospital, province 990 557 2.207 3.754 26,4 14,8 58,8 100

Minor hospital, province 184 149 731 1.064 17,3 14,0 68,7 100

Minor hospital, province 350 231 937 1.518 23,1 15,2 61,7 100

other major / minor hospitals 8.590 2.469 25.944 37.003 23,2 6,7 70,1 100

Total15.95

4 4.55647.58

568.09

5 23,4 6,7 69,9 100Discharges 2009, DkDRG 2010

4th Nordic Casemix Conference, Helsinki 2010

New born babies – healthy or not?

  Discharges, new born 2009 %

Hospitalhealth probl

minor probl healthy total

health probl

minor probl healthy tot

Rigshospitalet, Copenhagen 1.166 149 3.201 4.516 25,8 3,3 70,9 100

University Hospital, province 1.531 189 2.302 4.022 38,1 4,7 57,2 100

University Hospital, province 990 157 4.088 5.235 18,9 3,0 78,1 100

Major hospital, Copenhagen 916 479 4.525 5.920 15,5 8,1 76,4 100

Major hospital, Copenhagen 720 0 2.113 2.833 25,4 0,0 74,6 100

Minor hospital, Copenhagen 517 176 1.537 2.230 23,2 7,9 68,9 100

Major hospital, province 990 557 2.207 3.754 26,4 14,8 58,8 100

Minor hospital, province 184 149 731 1.064 17,3 14,0 68,7 100

Minor hospital, province 350 231 937 1.518 23,1 15,2 61,7 100

other major / minor hospitals 8.590 2.469 25.944 37.003 23,2 6,7 70,1 100

Total15.95

4 4.55647.58

568.09

5 23,4 6,7 69,9 100Discharges 2009, DkDRG 2010

4th Nordic Casemix Conference, Helsinki 2010

New born babies – healthy or not?

  Discharges, new born 2009 %

Hospitalhealth probl

minor probl healthy total

health probl

minor probl healthy tot

Rigshospitalet, Copenhagen 1.166 149 3.201 4.516 25,8 3,3 70,9 100

University Hospital, province 1.531 189 2.302 4.022 38,1 4,7 57,2 100

University Hospital, province 990 157 4.088 5.235 18,9 3,0 78,1 100

Major hospital, Copenhagen 916 479 4.525 5.920 15,5 8,1 76,4 100

Major hospital, Copenhagen 720 0 2.113 2.833 25,4 0,0 74,6 100

Minor hospital, Copenhagen 517 176 1.537 2.230 23,2 7,9 68,9 100

Major hospital, province 990 557 2.207 3.754 26,4 14,8 58,8 100

Minor hospital, province 184 149 731 1.064 17,3 14,0 68,7 100

Minor hospital, province 350 231 937 1.518 23,1 15,2 61,7 100

other major / minor hospitals 8.590 2.469 25.944 37.003 23,2 6,7 70,1 100

Total15.95

4 4.55647.58

568.09

5 23,4 6,7 69,9 100Discharges 2009, DkDRG 2010

4th Nordic Casemix Conference, Helsinki 2010

Discharges MDC 14 – no. of diagnoses

Hospitalno of

dischargesAverage no diagnoses

Rigshospitalet, Copenhagen 4.694 4,3

University hospital, province 4.117 8,7

University hospital, province 6.847 5,5

Major hospital, Copenhagen 5.899 6,9

Major hospital, Copenhagen 3.167 3,3

Major hospital, province 8.940 5,9

Major hospital, province 5.801 4,5

Other major / minor hospitals 38.287 5,1

Total 77.752 5,4Discharges 2009, DkDRG 2010

4th Nordic Casemix Conference, Helsinki 2010

Discharges MDC 14 – no. of diagnoses

Hospitalno of

dischargesAverage no diagnoses

Rigshospitalet, Copenhagen 4.694 4,3

University hospital, province 4.117 8,7

University hospital, province 6.847 5,5

Major hospital, Copenhagen 5.899 6,9

Major hospital, Copenhagen 3.167 3,3

Major hospital, province 8.940 5,9

Major hospital, province 5.801 4,5

Other major / minor hospitals 38.287 5,1

Total 77.752 5,4

35.996

Total no ofdiagnoses

5,4 => 22.232

3,3 => 15.744

Discharges 2009, DkDRG 2010

4th Nordic Casemix Conference, Helsinki 2010

Quality and creativity in coding

1. You should be able to code what you do!

2. It should be easy to find the codes!

3. Cooperate with the medical associations!

4. The DRG classification must not provide incentives to poor coding!

5. Clear and transparent DRG classification!

6. Ongoing evaluation of the quality of coding!

4th Nordic Casemix Conference, Helsinki 201014 November 2009 35

Thank you

Thank you!Jens Lind Knudsen

[email protected]