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Qualified Hardware Components

DataCore and Host Servers

July 2021 (v.2) This guide lists all hardware components that are qualified by DataCore Software for use with SANsymphony. Also see

Minimum Hardware Requirements https://www.datacore.com/products/software-defined-storage/tech/prerequisites/ Known Issues - Third Party Hardware and Software http://datacore.custhelp.com/app/answers/detail/a_id/1277

https://www.datacore.com/products/software-defined-storage/tech/prerequisites/

http://datacore.custhelp.com/app/answers/detail/a_id/1277

Changes made to this document 3

Fibre Channel qualification lists 4

Important notes 4 Broadcom 5 Marvell QLogic 6 Agilent 7 ATTO Celerity 7 Brocade 8 Cisco 9 Dell EMC 10 Fujitsu 12 Hewlett-Packard 13 IBM 15 Lenovo 17 Lenovo (continued) 18 Oracle 19

FCoE and ISCSI HBAs 20

Network Cards and iSCSI connections 20

Storage Arrays 20

SAN and IP Switches 20

Notes on FC drivers, firmware, and BIOS 21

Applies to all HBA models 21 Applies only to Emulex 16/32/64GB HBAs 21 Applies only to Emulex 8GB HBAs 22 Vendor only (third party) drivers 22

Troubleshooting installation problems 23 What if the DataCore driver does not bind to the fibre channel HBA? 23 What if the HBA is not listed in this document? 24 Can I use a fibre channel HBA without the DataCore driver installed? 24 Can I install the DataCore fibre channel driver on any Windows Server? 24

How to replace a fibre channel driver 25

Before you start 25 How to replace the DataCore fibre channel driver 27 How to replace a third-party fibre channel driver 31

Previous changes 34

Page | 3 Qualified Hardware Components

Changes made to this document The most recent version of this document is available from here: https://datacore.custhelp.com/app/answers/detail/a_id/838

All changes since April 2021 Added (v.2) Dell 32GB Emulex Branded fibre channel HBAs Added support for LPe35000 and LPe35002 HBAs with SANsymphony 10.0 PSP12 and later Lenovo 32GB Emulex Branded fibre channel HBAs Added support for LPe35000 and LPe35002 HBAs with SANsymphony 10.0 PSP12 and later Updated All QLogic 32 GB/s PCI 4.x entries This includes Marvell’s own and all potential OEM Vendors. Any 32GB/s PCI 4.x QLogic HBA (277x series/2800 chipset) can use the DataCore driver with 10.0 PSP12 update 1 Notes on FC drivers, firmware, and BIOS This section has been re-organized to make the information easier to understand. No new technical information has been added. Host server hardware This section has been moved to the ‘Important notes’ on page 4 For previous changes made to this document please see page 34

https://datacore.custhelp.com/app/answers/detail/a_id/838


Fibre Channel qualification lists

Important notes The following pages show all HBA models that SANsymphony can (or cannot) bind the DataCore Fibre Channel driver to when installed in a DataCore Server. DataCore do not qualify HBAs used in Hosts connected to DataCore Servers but will support any Host HBA that is not listed as having a 'Known Issue'. See: Known Issues - Third Party Hardware and Software http://datacore.custhelp.com/app/answers/detail/a_id/1277 DataCore always recommend using the HBA vendor’s latest BIOS/firmware and drivers whenever possible. This applies to Hosts connected to DataCore Servers via FCoE or iSCSI as well.




Broadcom

Speed Model Minimum SANsymphony version required

8Gb/s (inc. Gen 5)

LPe1200x (1) 10.0

LPe15002B-M8 10.0 PSP 1 update 1

LPe15004-M8 10.0 PSP 1 update 1

16Gb/s (Gen 5 or 6) Any 10.0 PSP 7 update 2 (2)

32Gb/s (Gen 6) Any 10.0 PSP 7 update 2

32 or 64Gb/s (Gen 7)

LPe3500x-M2 10.0 PSP 11

Notes

Emulex 16 Gb/s (Gen 5/6) and 32Gb/s (Gen 6) The minimum Emulex firmware requirement for any HBAs in a DataCore Server is 12.0.257.12 Emulex 32/64 Gb/s (Gen 7) The minimum Emulex firmware requirement for any HBAs in a DataCore Server is 12.2.299.11

• Users installing SANsymphony for the first time must ensure that all Emulex 16 or 32 GB HBAs have the minimum firmware version (or later) applied before installing SANsymphony, otherwise DataCore’s Emulex driver may not work as expected.

• Users installing Emulex HBAs in a server that already has SANsymphony installed , must ensure that all

Emulex HBA’s have the minimum firmware version (or later) applied before manually updating to the DataCore Emulex driver (see page 31 for instructions) or they may not work as expected.

• Users upgrading an existing version of SANsymphony, on a server that already has Emulex HBAs

installed, do not need to do anything more. SANsymphony’s upgrade process always checks any Emulex HBA’s firmware version during the upgrade and will update it if necessary. Later versions of Emulex firmware are left unchanged.

1 Use Firmware Version 2.01a12 or greater to avoid a crash during the Install (or update) of the DataCore Emulex Fibre Channel Driver on a DataCore Server. 2 End users that were already using DataCore's 16Gb/s Emulex fibre channel driver before October 2016 (and so were still being supported by DataCore Technical Support), must now upgrade to the most current version of SANsymphony.



Marvell QLogic


8Gb/s

256x Supported

All other 10.0 PSP 7 (1)

16Gb/s

267x Supported

269x 10.0 PSP 5

2694L 10.0 PSP 5 update 2

or later

2694U 10.0 PSP 5


32Gb/s

274x 10.0 PSP 5

276x 10.0 PSP 5

277x 10.0 PSP 12 update 1

1 DataCore Servers running Windows 2008 SP2 that want to use this HBA with the DataCore Fibre Channel Driver must first be on SANsymphony 10.0 PSP 6 update 5 and then contact DataCore Technical Support who will provide a version-specific hotfix for the DataCore QLogic Driver along with instructions on how to apply it.



Agilent

Own brand

Model Minimum SANsymphony version required

Any Vendor driver only - see page 22

ATTO Celerity ATTO Celerity 16/32 GB HBAs use the DataCore Emulex driver and firmware. See also page 21.

Own brand


8Gb/s Any Vendor driver only - see page 22

16Gb/s (Gen 6) Any 10.0 PSP 8


Notes

Please refer the Broadcom Emulex notes on page 5



Brocade

Emulex rebranded


8Gb/s (inc. Gen 5) Any Vendor driver only - see page 22

16Gb/s (Gen 6 or 7) Any Vendor driver only - see page 22

32Gb/s (Gen 6 or 7) Any Vendor driver only - see page 22

Notes


QLogic rebranded







Cisco

Emulex rebranded





Notes


QLogic rebranded


8Gb/s Any 10.0 PSP 7 (2)

16Gb/s

QLE2672-CSC 10.0 PSP 4 update 1


32Gb/s

Any (PCIe 3.x) 10.0 PSP 7 (2)

Any (PCIe 4.x) 10.0 PSP 12 update 1

1 End users that were already using DataCore's 16Gb/s Emulex fibre channel driver before October 2016 (and so were still being supported by DataCore Technical Support), must now upgrade to the most current version of SANsymphony. 2 DataCore Servers running Windows 2008 SP2 that want to use this HBA with the DataCore Fibre Channel Driver must first be on SANsymphony 10.0 PSP 6 update 5 and then contact DataCore Technical Support who will provide a version-specific hotfix for the DataCore QLogic Driver along with instructions on how to apply it.



Dell EMC

Emulex rebranded



16Gb/s (Gen 5 or 6)

Dell branded LPE31002-M6-D

10.0 PSP 9

Other 10.0 PSP 8


32Gb/s (Gen 7)

Dell branded LPe35000

10.0 PSP12

Dell branded LPe35002

10.0 PSP12

Other Vendor driver only - see page 22

64Gb/s (Gen 7) Any Vendor driver only - see page 22

Notes




Dell EMC (continued)

QLogic rebranded


8Gb/s Any 10.0 PSP 7 (1)

16Gb/s

0187V Supported

TC40H Supported

9J1RG Supported

7JKH4 Supported

All other 10.0 PSP 7(3)

32Gb/s

YH1DK (269x) 10.0 PSP 6 update 2

274x-DEL 274xL-DEL

10.0 PSP 7 (3)

277x-DEL 277xL-DEL

10.0 PSP 12 update 1




Fujitsu

Emulex rebranded


8Gb/s Any Supported





Notes


QLogic rebranded


8Gb/s

MC-FC82E (LPe1205-F Blade)

Supported


16Gb/s Any 10.0 PSP 7 (2)

32Gb/s

Any (PCIe 3.x) 10.0 PSP 7 (2)


1 End users that were already using DataCore's 16Gb/s Emulex fibre channel driver before October 2016 (and so were still being supported by DataCore Technical Support), must now upgrade to the most current version of SANsymphony. 2 DataCore Servers running Windows 2008 SP2 that want to use this HBA with the DataCore Fibre Channel Driver must first be on SANsymphony 10.0 PSP 6 update 5 and then contact DataCore Technical Support who will provide a version-specific hotfix for the DataCore QLogic Driver along with instructions on how to apply it.



Hewlett-Packard

Emulex rebranded


8Gb/s

456972 - B21 Supported

81E / 82E Supported

84E 10.0 PSP 6

16Gb/s (Gen5 or 6)

SN 1200E 10.0 PSP 9

Other 10.0 PSP 7 update 2 (1)

32Gb/s (Gen 6) SN 1600E 10.0 PSP 9

Other 10.0 PSP 7 update 2 (1)



Notes


1 End users that were already using DataCore's 16Gb/s Emulex fibre channel driver before October 2016 (and so were still being supported by DataCore Technical Support), must now upgrade to the most current version of SANsymphony.



Hewlett-Packard (continued)

QLogic rebranded


8Gb/s

BL490 G6 Supported

81Q Supported

82Q Supported

84Q Vendor driver only - see page 22 (1)


16Gb/s

SN1000E 10.0 PSP 7 (2)

SN1000Q 10.0 PSP 4 update 1


32Gb/s SN1600(Q) 10.0 PSP 7 (2)

SN1610(Q) 10.0 PSP 12 update 1

1 Please refer to the section ‘Fibre channel adaptors’ in the Known Issues – Third-party hardware and software http://datacore.custhelp.com/app/answers/detail/a_id/1277 for more information. 2 DataCore Servers running Windows 2008 SP2 that want to use this HBA with the DataCore Fibre Channel Driver must first be on SANsymphony 10.0 PSP 6 update 5 and then contact DataCore Technical Support who will provide a version-specific hotfix for the DataCore QLogic Driver along with instructions on how to apply it.




IBM

Emulex rebranded


8Gb/s 95Y2375 Supported

16Gb/s (Gen 5 or 6)

Any 10.0 PSP 7 update 2 (1)




Notes





IBM (continued)

QLogic rebranded


8Gb/s

QMI2582 Supported

QMI3572 10.0 PSP 4 update 1

or later

16Gb/s Any 10.0 PSP 7 (1)

32Gb/s

Any (PCIe 3.x) 10.0 PSP 7 (6)

Any (PCIe 4.x) Vendor driver only - see page 22




Lenovo

Emulex rebranded



16Gb/s Any Gen 5 10.0 PSP 7 update 2 (1)

Any Gen 6 10.0 PSP 9


32Gb/s (Gen 7)

Lenovo branded LPe35000

10.0 PSP 12

Lenovo branded LPe35002

10.0 PSP 12

Other Vendor driver only - see page 22


Notes





Lenovo (continued)

QLogic rebranded


8Gb/s Any 10.0 PSP 7 (1)

16Gb/s Any 10.0 PSP 7 (2)

32Gb/s

Any (PCIe 3.x) 10.0 PSP 7 (2)





Oracle

Emulex rebranded


8Gb/s SG-XPCIE2FC-

ATCA-Z Supported

16Gb/s (Gen 5 or 6)

Any 10.0 PSP 7 update 2 (1)


32 or 64Gb/s (Gen 7)

Any Vendor driver only - see page 22

Notes


QLogic rebranded


8Gb/s Any 10.0 PSP 7 (2)

16Gb/s Any 10.0 PSP 7 (17)

32Gb/s

Any (PCIe 3.x) 10.0 PSP 7 (17)


1 End users that were already using DataCore's 16Gb/s Emulex fibre channel driver before October 2016 (and were therefore supported by DataCore) should upgrade to 10 PSP 7 update 2. 2 DataCore Servers running Windows 2008 SP2 that want to use this HBA with the DataCore Fibre Channel Driver must first be on SANsymphony 10.0 PSP 6 update 5 and then contact DataCore Technical Support who will provide a version-specific hotfix for the DataCore QLogic Driver along with instructions on how to apply it.


FCoE and ISCSI HBAs DataCore do not provide initiator or target drivers for either Fibre Channel over Ethernet (FCoE) or iSCSI 'HBAs'. Therefore, this type of hardware cannot be configured for use with any SANsymphony port roles. They can however still be used as connections to storage using the storage vendor’s own preferred HBA and MPIO drivers. In this case the FCoE or iSCSI HBA will not be available in the SANsymphony console, and the storage will appear to the DataCore Server as if it were ‘directly attached’. Also see

Storage Hardware Guideline for use with DataCore Servers https://datacore.custhelp.com/app/answers/detail/a_id/1302

Network Cards and iSCSI connections DataCore do not explicitly qualify network cards for iSCSI initiator/target connections but will support any NIC not currently listed as having any 'Known Issues'. Always use the NIC Vendor’s latest BIOS/firmware and drivers. Also see

Known Issues - Third Party Hardware and Software http://datacore.custhelp.com/app/answers/detail/a_id/1277 DataCore always recommend using the NIC vendor’s latest firmware whenever possible.

Storage Arrays DataCore do not explicitly qualify storage arrays from specific vendors but any array that presents ‘SCSI-type’ disk devices can be used with SANsymphony. Storage that presents disk devices as ‘removable’ (within Windows' disk management) cannot be used. Also see

Storage Hardware Guideline for use with DataCore Servers https://datacore.custhelp.com/app/answers/detail/a_id/1302

SAN and IP Switches DataCore do not qualify SAN or IP switches but will support any switch not currently listed as having any 'Known Issues'. Always use the Switch Vendor’s latest BIOS/firmware. Also see:

Known Issues - Third-party hardware and software http://datacore.custhelp.com/app/answers/detail/a_id/1277





Notes on FC drivers, firmware and BIOS


Notes on FC drivers, firmware, and BIOS

Applies to all HBA models

For new installations The SANsymphony installation process will query all Fibre Channel HBAs installed in the DataCore Server and try to match them from a list of known PCI/Vendor Hardware IDs. Any HBAs that are matched, will have the native driver replaced with the DataCore driver during the SANsymphony. Any HBAs that are not matched will remain untouched.

Adding an HBA after SANsymphony has already been installed HBAs that are inserted into a DataCore Server after SANsymphony has already been installed will need to apply the DataCore driver manually. See page 25 for more details.

Upgrading SANsymphony whenever the SANsymphony software is upgraded any HBAs that already have the DataCore driver on it will also get updated as well . HBAs that are installed but are not using the DataCore driver will remain untouched.

Warning Never manually upgrade an HBA that is already using the DataCore driver. This will remove the existing DataCore driver and SANsymphony will report the HBA as if it were ‘offline’ or ‘not present’ within the SANsymphony Console. If this happens accidentally (for example when updating the Server Hardware using a third-party vendors own tools) then the DataCore driver can easily be reloaded. See page 25 for more details.

The version of DataCore’s QLogic driver and firmware is specific to each SANsymphony release. Also see:

Server Port Details https://www.datacore.com/SSV-webhelp/Server_Port_Details.htm

BIOS The DataCore driver does not include the HBA’s BIOS. DataCore recommend using the vendor’s own tools and processes to upgrade the BIOS to the most current available whenever possible but be careful that the driver or firmware is not also upgraded at the same time. See the warning box above.

Applies only to Emulex 16/32/64GB HBAs

Firmware SANsymphony, during installation, will query Emulex HBAs to make sure that there is a always a minimum firmware version installed. If the firmware is too old, then SANsymphony will attempt to update the firmware on the HBA to a version that is packaged with the SANsymphony software. Emulex HBAs with later firmware versions will not have their firmware changed.

https://www.datacore.com/SSV-webhelp/Server_Port_Details.htm

Notes on FC drivers, firmware and BIOS


Also, unlike QLogic HBAs, it is safe to upgrade Emulex HBA firmware using the vendor’s own tools - although be careful about not also ‘updating’ the Windows driver as well (see the warning box on the previous page). However, unless there is a specific, technical reason from the vendor to upgrade the HBAs firmware, DataCore recommend using the SANsymphony installed version.

Applies only to Emulex 8GB HBAs

Firmware Unlike the newer 16/32/64GB Emulex HBAs, SANsymphony does not provide any firmware for 8GB HBAs and the firmware that is already on the HBA, when the DataCore driver is installed, will be used. Also, unlike QLogic HBAs, it is safe to upgrade Emulex HBA firmware using the vendor’s own tools - although be careful about not also ‘updating’ the Windows driver as well (see the warning box on the previous page).

Vendor only (third party) drivers HBAs that are not using the DataCore’ drivers cannot be managed by SANsymphony and so cannot be used for Front-End (FE) or Mirror (MR) port connections. If a storage vendor has their own preferred HBA driver and the DataCore Back-End (BE) driver cannot be used, then use the vendor’s own recommended tools to upgrade or replace any HBAs connected to the storage after the installation of SANsymphony - although be careful about not also ‘updating’ the Windows driver for HBAs that are using DataCore’s driver at the same time (see the warning box on the previous page).


Troubleshooting installation problems

What if the DataCore driver does not bind to the fibre channel HBA?

Check for one of the following: • The HBA has a ‘Known Issue’


• The HBA was added after SANsymphony had already been installed

The DataCore fibre channel Driver will need to be loaded manually. Please refer to the section on page 25.

• The HBA's PCI/Vendor ID is not recognized by SANsymphony’s driver installer

If SANsymphony cannot identify an HBA from its own list of supported PCI/Vendor Hardware IDs, it will not allow the DataCore driver to be used on it. In this case, provide the following information to DataCore Technical Support for further advice:

i. A standard support bundle from the DataCore Server while the HBA is

attached. ii. The Model and Part Number from the HBA vendor. Provide as much

information as possible, especially if the HBA was not ordered directly from Broadcom or Marvell.

iii. The HBA's Hardware ID. From within Windows Computer Management, locate the fibre channel HBA under Storage Controllers and then right-click on it and select Properties, then in the Details tab select Hardware Ids from the Property pull-down menu. Here is an example:


Troubleshooting installation problems


What if the HBA is not listed in this document?

Never assume that the DataCore software will recognize an OEM Branded HBA as its Non-OEM branded equivalent or that just because an HBA has 'QLogic' written on the HBA that it will be recognized as a QLogic HBA. For example, while the 'Cisco QLE2672-CSC' uses the QLogic 267x chipset it will identify itself to the DataCore Server as something specific to 'Cisco' and not QLogic. If a non-OEM adaptor is listed as ‘not supported’ its OEM equivalent will always be considered as ‘not supported’ as well.

Can I use a fibre channel HBA without the DataCore driver installed?

Yes. Use the HBA vendor’s own preferred driver. In this case, the fibre channel HBA will not appear in the SANsymphony console, and any storage connected via the HBA will appear to the DataCore Server as if it was directly attached. DataCore’s own back-end failover will not be used, use the storage vendor’s own preferred MPIO software instead. It may also not be possible to monitor some SANsymphony-specific performance counters that maybe using these connections. Also see:

Storage Hardware Guideline for use with DataCore Servers http://datacore.custhelp.com/app/answers/detail/a_id/1302

Can I install the DataCore fibre channel driver on any Windows Server?

No. The DataCore Fibre Channel driver can only be used by the SANsymphony software. Also see:





How to replace a fibre channel driver

Before you start

It might not be necessary to stop the SANsymphony software before replacing a fibre channel driver. However, if the HBA is being used by SANsymphony then the Port Role will determine what additional steps are needed before replacing the driver:

Back-End (BE) port connections Physically disconnect the physical disks/storage from the DataCore Server before replacing the fibre channel driver that is managing the connection. DataCore also recommend a manual hardware rescan (i.e. within Windows Device Manager) after the physical disks have been disconnected to make sure that the disk devices are really no longer being seen on those ports to the Windows operating system.

Once the HBA driver has been updated, then reconnect the storage and issue the same manual hardware rescan from within Windows Device Manager, to re-detect the physical disks again. Notes:

• If there is only one Back-End HBA connection to the physical disk, then replacing the

HBA driver may, briefly, interrupt the entire Disk Pool and access to some/all Virtual Disks (in that Disk Pool) until the connection to the physical disk has been re-established (i.e. after the HBA driver has been replaced and the physical disk re-connected), so plan this possible downtime accordingly.

• If there is more than one Back-End HBA connection to the physical disk, then it will be

possible to use the remaining connections while each HBA's driver is being updated as SANsymphony can connect to a physical disk using both a third-party driver and a DataCore driver on different HBAs at the same time. However, in this case Back-End failover will not be possible and any third-party MPIO software that the user intends to install cannot be configured until all the connections are using the third-party driver. Please contact Technical Support if you need further clarification.

How to replace a fibre channel driver– before you start


Front-end (FE) port connections Never attempt to replace a fibre channel driver on a Front-end port that is being used by one or more Hosts, as this will stop them from being able to access any Virtual Disks using the FE port. Always make sure that any FE ports are removed from all Virtual Disk paths first before attempting to replace the driver. Mirror (MR) port connections Never attempt to replace a fibre channel driver on a Mirror port that is being used by a DataCore Server, as this will break any mirrored or dual Virtual Disks using the port. Always make sure that any MR ports are removed from all Virtual Disk paths first before attempting to replace the driver. Also see:

Modifying Paths https://www.datacore.com/SSV-webhelp/Modifying_Paths.htm HBAs that are not in use If the HBA is not:

• Serving Virtual Disks to Hosts • Mirroring between DataCore Servers • Used as a connection to a storage array

Then the driver can be replaced without any impact. After the driver has been replaced the 'DataCore HBA' will be shown as 'not present' in the SANsymphony Console and can then be safely removed. See the following sections for instructions on how to replace the fibre channel driver. Mixing DataCore and native drivers on one HBA A fibre channel Host Bus Adapters with more than one port will appear as two separate 'devices' in Windows Device manager and each of these devices can take its own driver. So it is possible to have a single HBA with multiple physical ports each using either a DataCore or third-party driver. Also see:

Deleting unavailable server ports https://www.datacore.com/SSV-webhelp/Deleting_Unavailable_Server_Ports.htm

https://www.datacore.com/SSV-webhelp/Modifying_Paths.htm

https://www.datacore.com/SSV-webhelp/Deleting_Unavailable_Server_Ports.htm


How to replace the DataCore fibre channel driver

Important: Please make sure you have read the previous section 'Before you start' first.

1. Locate and identify the fibre channel device in the operating system From the SANsymphony Console the fibre channel Port’s PCI location can be obtained from the ‘Info’ tab within the Server port Details.

Any fibre channel Ports that have the DataCore fibre channel driver installed on them will be listed under ‘DataCore Fibre-Channel Adapters’. Right-click on one of the DataCore fibre channel devices and select ‘Properties’ from the context menu.



Under the ‘General’ tab, the ‘Location’ field shows the port's PCI location.

Locate the Windows device that matches the same PCI Location values as displayed in the SANsymphony console 2. update the Driver Software Right-click on the device needing the replacement and select ‘update Driver Software…’



When prompted to ‘update Driver Software’ choose the most appropriate way to install the third-party vendor’s own driver on the fibre channel device.

Please refer to the vendor for this information. Once the third-party fibre channel driver has been installed, the original DataCore Windows device used under the ‘DataCore Fibre-Channel Adapters’ entry will be removed and the third-party Windows device will appear under ‘Storage controllers’.



3. Clean up the SANsymphony Console In the SANsymphony Console, select the ‘Common Actions’ tab and click the ‘Refresh All’ button.

It may take a few moments for the SANsymphony Console to update the fibre channel port’s status. The fibre channel port will now be shown as Not present, and all the values in the ‘Info’ tab for the port will be zero and the ‘Settings’ tab will be greyed out.

Right-click on the fibre channel port in the SANsymphony Console and from the pop-up menu, select ‘Delete Port’.

The fibre channel port should now be removed from the SANsymphony Console.


How to replace a third-party fibre channel driver

Important: Please make sure you have read the previous section 'Before you start' first.

1. Locate the correct Storage controller entry in Windows Device Manager.

2. update the Driver Software Right-click on the device needing the replacement and select ‘update Driver Software…’

When prompted to ‘update Driver Software’, e.g.:



Select ‘Browse my computer for driver software’. In the next window that appears click the ‘Browse’ button and locate SANsymphony’s Install directory - located in C:\Program Files\DataCore\SANsymphony\Install

Click ‘Next’. Once the new fibre channel driver has been installed the device will be removed from under ‘Storage controllers’ in Device Manager and should appear under ‘DataCore Fibre -Channel Adapters’.



3. Clean up the SANsymphony Console In the SANsymphony Console, select the ‘Common Actions’ tab and click the ‘Refresh All’ button.

Be patient. It may take a few moments for the SANsymphony Console to update the new fibre channel port’s status. The fibre channel port will appear with the default settings - all port roles assigned – and with a default port name. The fibre channel port is now ready to use within SANsymphony.


Previous changes

April 2021 updated All QLogic 32 GB/s PCI 4.x entries This includes Marvell’s own and all potential OEM Vendors. Any 32GB/s PCI 4.x QLogic HBA currently can only use the vendor’s own driver in a DataCore Server. See page 7 for more details.

January 2021 updated Dell EMC

Speed Model SANsymphony 10.x

32Gb/s QLE277x(L)-DEL Vendor driver only - see page 22

October 2020 Added Marvell QLogic (own brand)

Speed Model SANsymphony 10.x

32Gb/s 277x Vendor driver only - see page 22

Hewlett-Packard

32Gb/s SN1610(Q) Vendor driver only - see page 22

Dell EMC

32Gb/s QLE2772(L)-DEL Vendor driver only - see page 22

August 2020 updated Broadcom Emulex updated entries for 32Gb/s and 64Gb/s Gen 7 HBAs. These are now supported in a DataCore Server as of SANsymphony 10.0 PSP 11. Please refer to page 11 for more information. Emulex 16 Gb/s (Gen 5/6) and 32Gb/s (Gen 6) The minimum Emulex firmware requirement for any Gen5/6 HBAs in a DataCore Server has been increased to 12.0.257.12 after problems on earlier firmware versions were reported by end users during upgrading from SANsymphony 10.0 PSP 8, please check your configuration and update your Emulex firmware first before attempting upgrades of SANsymphony. See Notes on HBA firmware for Emulex HBAs on page 5.

October 2019 Added Emulex - General Added entries for 32Gb/s Gen 7 and 64Gb/s Gen 7 HBAs. updated General This document has been reviewed for SANsymphony 10.0 PSP 9.

Previous changes


July 2019 Removed General All information regarding SANsymphony-V 9.x as this version is end of life (EOL). Please see: End of life notifications for DataCore Software products https://datacore.custhelp.com/app/answers/detail/a_id/1329 For more information.

February 2019 Added All Fibre Channel qualification lists Emulex own and Emulex OEM branded 16/32 Gb/s HBAs Added a note under each table describing the minimum Emulex firmware requirements for all new and existing SANsymphony installations. Emulex rebranded HBAs Dell EMC Added a table for all Dell EMC rebranded Emulex HBAs. Hewlett-Packard 16Gb/s - SN 1200E 32Gb/s - SN 1600E Lenovo 16Gb/s - ‘Gen 6’ HBAs

December 2018 updated All Fibre Channel qualification lists updated the new table to include all Emulex and QLogic rebranded HBAs

November 2018 updated All Fibre Channel qualification lists This section is now organized by hardware vendor rather than by QLogic/ Emulex rebranding. Added All Fibre Channel qualification lists Hewlett-Packard - QLogic rebranded

Speed Model SANsymphony 9.x SANsymphony 10.x

8Gb/s 84Q Vendor driver only Vendor driver only

Not supported with the DataCore driver

Do not use the DataCore Fibre Channel driver on this HBA. When the DataCore Fibre Channel driver is applied to this HP, OEM QLogic adapter, it has been reported by users as being unstable. Symptoms include unexplained CRC errors and/or high Transmission and Link error counts. Please refer to the section ‘Fibre channel adaptors’ in the Known Issues – Third-party hardware and software http://datacore.custhelp.com/app/answers/detail/a_id/1277 for more information.

October 2018 updated Fibre Channel HBAs - General



Previous changes


The term ‘Vendor driver only’ is now being used in place of ‘Not Supported’ as this was misleading. ATTO Celerity 16/32GB ATTO Celerity fibre channel HBAs are supported using the DataCore Emulex driver with SANsymphony 10.0 PSP 8 or later. ATTO Celerity

Speed Model SANsymphony 9.x SANsymphony 10.x

8Gb/s Any Vendor driver only Vendor driver only

16Gb/s Any Vendor driver only 10.0 PSP 8 or later

32Gb/s Any Vendor driver only 10.0 PSP 8 or later

Previously, all ATTO HBAs were listed as ‘Vendor driver only’. Added Two new sections The DataCore 8GB Emulex driver The DataCore 16/32GB Emulex driver These both replace the single, generic ‘DataCore Emulex’ driver section for the new behavior introduced for 16/32GB Emulex HBAs.

May 2018 Added Fibre Channel HBAs - Emulex Added support for 32Gb/s HBAs with SANsymphony 10.0 PSP 7 update 2 Fibre Channel HBAs - QLogic Added note for all HBAs that are only supported with 10.0 PSP 7 or later. “Users with DataCore Servers still running Windows 2008 should contact Customer Support who will be able to help with providing the appropriate software for the QLogic HBA.” updated Fibre Channel HBAs - Emulex updated the information regarding 16Gb/s HBAs Support for 32Gb/s HBAs with SANsymphony 10.0 PSP 7 update 2 “End users that were already using DataCore's 16Gb/s Emulex fibre channel driver before October 2016 (and were therefore supported by DataCore) should upgrade to PSP 7 update 2 as soon as it is available.” Fibre Channel HBAs – Emulex and QLogic OEM Vendors are now listed underneath each of these HBA manufacturers rather than the other way around. This should make it easier to locate a specific model or part # for a given OEM. Notes on fibre channel driver, firmware and BIOS This entire section has been updated to include information specific to SANsymphony 10 PSP 7 update 2 and Emulex fibre channel HBAs

February 2018 updated Fibre Channel HBAs - Regarding all Emulex 16GB HBAs A footnote throughout the document stated that existing end-users that were already using DataCore's 16Gb/s Emulex fibre channel driver 'before June 2017' would still be supported. This was incorrect. The note should have said 'before October 2016' This has now been corrected.

Previous changes


December 2017 Added Fibre Channel HBAs: Agilent, ATTO, Brocade and LSI - not supported with the DataCore Fibre Channel driver. HP branded - SN1000E - 16Gb/s - not supported with the DataCore Fibre Channel driver. Lenovo branded – QLogic and Emulex families Four new sections have been added: • Fibre channel driver firmware and BIOS notes This contains information that was already stated in this document , but was not all in one place. • Troubleshooting fibre channel driver issues This contains information that was already stated in this document, but was not all in one place. • How to replace a fibre channel driver The information in this section has been copied (and updated) from the document: 'Managing fibre channel drivers in a DataCore Server' - previously available from: http://datacore.custhelp.com/app/answers/detail/a_id/1547 updated Fibre channel HBAs This section has been re-structured to take into account an enhancement in SANsymphony 10.0 PSP 7. The SANsymphony will be able to bind the DataCore QLogic fibre channel driver to any QLogic HBAs in a DataCore Server. Previously the driver would only be allowed to bind to HBAs that could be matched that matched from a 'known' list of maintained PCI_VENDOR strings held internally within the SANsymphony software, and any QLogic HBAs that were not in this list would be prohibited from using the DataCore QLogic fibre channel driver. Users that are running versions of SANsymphony earlier than 10.0 PSP 7, please refer as before, to the tables for the list of QLogic HBAs that are supported using the DataCore QLogic fibre channel driver. This enhancement does not apply to Emulex HBAs. Please refer as before, to the tables for the list of Emulex HBAs that are supported using the DataCore Emulex fibre channel driver.

June 2017 updated Emulex Branded fibre channel HBAs - 16GB (all Vendors) An additional statement has been added regarding these HBAs with regard to Emulex Driver/Firmware versions. Important: Customers already using the DataCore Emulex fibre channel driver on this family of Emulex HBAs, will continue to be supported but they must not use the firmware that is included with any version 11.x Emulex driver package. Use only the firmware that is provided with the most current version 10.x Emulex driver package. Removed Emulex Branded fibre channel HBAs - LPe11000-M4, LPe11002-M4, LPe111 and LPe1150 These HBAs could not take the DataCore fibre channel Driver and are documented as 'Discontinued' by Emulex. QLogic Branded fibre channel HBAs - All 2Gbps HBAs (22xx and 23xx) These HBAs are 'Discontinued' by QLogic.

April 2017 Added Dell Inc. 16GB QLogic Branded fibre channel HBAs Manufacturing Part #: YH1DK - SANsymphony 10.0 PSP 6 update 2 and greater

March 2017 Added Dell Inc. 32GB QLogic Branded fibre channel HBAs Part #: 0T3TK5 - SANsymphony-V 10.0 PSP 6 update 2 and greater updated

Previous changes


What if a listed HBA does not load the DataCore Driver? This section has been updated for clarity to help identify problems that users may encounter when an HBA does not automatically load the DataCore HBA driver. Emulex Branded fibre channel HBAs - LPe12000 This entry has now been changed to 'LPe1200x' – to cover all single, dual and quad port configurations of this model that are available.

November 2016 Added Hewlett Packard 8GB Emulex Branded fibre channel HBAs 84E – SANsymphony 10.0 PSP 6 or later updated Hewlett Packard 4GB Emulex Branded fibre channel HBAs FC2242SR - Even though SANsymphony may still assign a DataCore driver to HBA, it is now considered 'End of Life' by Emulex so will no longer be supported in a DataCore Server.

October 2016 updated Emulex Branded 16GB fibre channel HBAs - All 16GB Models LPe16000-M6, LPe16002-M6, LPe16004-M6, LPe16004-M6-EI, LPe16000B-M6, LPe16002B-M6 and LPe16202-x Fujitsu 16GB Emulex Branded fibre channel HBAs - All 16GB Models LPe16000B-M6-F and LPe16002B-M6-F Hewlett Packard 16GB Emulex Branded fibre channel HBAs All SN1100E models All of the above HBAs are not supported. Customers that are already using the DataCore Emulex fibre channel driver with these HBAs in their DataCore Servers will continue to be supported. These HBAs can still be used with the native driver as a connection to a storage array.

September 2016 updated QLogic Branded fibre channel HBAs - 22xx and 23xx These HBAs are considered 'end of life' by QLogic and will no longer be supported using the DataCore fibre channel Driver after December 31st 2016. Emulex Branded fibre channel HBAs LPe12000, LPe15002B-M8 and LPe15004-M8 This entry previously stated: "Existing customers only: Before upgrading to SANsymphony 10.0 PSP 5 (no update) please refer to the SANsymphony 10.0 PSP 5 Release notes." SANsymphony 10.0 PSP 5 update 1 fixed the problem that this note was for - this note has now been removed. updated Emulex Branded fibre channel HBAs LPe111 and LPe1150 These HBAs were never supported with the DataCore fibre channel driver and are now considered end of life by Emulex.

August 2016 Added QLogic Branded fibre channel HBAs – 16GB QLE2694L Now supported with SANsymphony 10.0 PSP 5 update 2 and greater

Previous changes


July 2016 Added QLogic Branded fibre channel HBAs – 32GB QLE274X and QLE2694U Now supported with SANsymphony 10.0 PSP 5 and greater updated Emulex Branded fibre channel HBAs LPe16xxx – 16GB Use Emulex Firmware 10.x versions only. Later 11.x Emulex Firmware, when used with the DataCore Emulex Driver, will result in unexpected behavior including random disconnects and HBA driver errors. LPe12xxx and LPe15xxx – 8GB Existing customers only: Before upgrading to SANsymphony 10.0 PSP 5 (no update) please refer to the SANsymphony 10.0 PSP 5 Release notes.

May 2016 updated QLogic – 269x This chipset is not supported until SANsymphony 10.0 PSP 5. Note: This had previously been incorrectly listed as being supported with SANsymphony-V 10.0 PSP 4 update 1 and greater.

April 2016 updated Emulex Branded fibre channel HBAs LPe11000-M4 and LPe11002-M4 These HBAs are now considered 'end of life' by Emulex and will no longer be supported using the DataCore fibre channel Driver after September 30th 2016. OEM Branded fibre channel HBAs Hewlett Packard - FC2242SR These HBA is now considered 'end of life' by Emulex and will no longer be supported using the DataCore fibre channel Driver after September 30th 2016.

March 2016 Added QLogic Branded HBAs 269x SANsymphony-V 10.0 PSP 4 update 1 and greater OEM Branded fibre channel HBAs IBM - QMI2582 Supported with SANsymphony-V 10.0 PSP 4 update 1 and greater. This is an 8GB QLogic OEM-branded HBA Cisco – QLE2672-CSC Supported with SANsymphony-V 10.0 PSP 4 update 1 or later. This is a 16GB QLogic OEM-branded HBA. updated OEM Branded fibre channel HBAs Hewlett-Packard – SN1000Q Supported with SANsymphony-V 10.0 PSP 4 update 1 and greater. This is a 16GB QLogic OEM-branded HBA Note: This HBA was previously and incorrectly listed as being supported with SANsymphony-V 9.0 PSP 4 update 1 and any version of 10.x

2015 and Earlier

September updated

Previous changes


OEM Branded fibre channel HBAs Hewlett Packard - SN1000E This card is ‘not supported’ with the DataCore fibre channel driver. Ii can still be used as a connection to the storage array but with the Storage Vendor’s preferred HBA driver. Note: This card was incorrectly marked as being supported. April Added OEM Branded fibre channel HBAs Hewlett Packard - SN1000E This is supported for use with the DataCore fibre channel driver using SANsymphony-V 10.0 PSP 2 and greater updated OEM Branded fibre channel HBAs Hewlett Packard - SN1100E2P This was incorrectly stated as being supported with SANsymphony-V 10.0 PSP 1 update 1 and greater This listing now includes all SN1100E models but is only supported for use with the DataCore fibre channel driver using SANsymphony-V 10.0 PSP 2 and greater. Hewlett Packard - 81E and 82E These were incorrectly stated as being QLogic OEM-branded HBAs when they are in fact Emulex OEM-branded HBAS and are 8GB not 16GB as previously documented. March Added The DataCore Server – storage arrays A new section. OEM Branded fibre channel Host Bus Adaptors Emulex The generic entries for LPe15004 and LPe16xxx have been replaced with a more explicit list of models that are supported as of SANsymphony-V 10.0 PSP 1 update 1. OEM Branded fibre channel Host Bus Adaptors Fujitsu LPe12000-M8-FJ, LPe16000B-M6-F and LPe16002B-M6-F All are supported with SANsymphony-V 10.0 PSP 1 update 1 and greater Hewlett Packard - SN1100E2P This is supported with SANsymphony-V 10.0 PSP 1 update 1 and greater updated The DataCore Server - fibre channel Host Bus Adaptors The information in this section has been completely updated with more explanatory notes and information. The old list of OEM HBA vendors that would not take the SANsymphony-V driver has been removed and is now covered in the new information at the start of this section. The following entries have been moved from the Emulex ‘non-OEM Branded’ section to their relevant ‘OEM Branded’ sections: Fujitsu - MC-FC82E (LPe1205-F Blade) - . IBM – 95Y2375 (LPe1205A-IBM) – supported with SANsymphony-V 10.x or 9.0 PSP 3 and greater Oracle – SG-XPCIE2FC-ATCA-Z (LPeA11002-S) – supported with SANsymphony-V 10.x or 9.0 PSP 4 Removed The following entries have been removed: Emulex - LP9000, LP9800 and LP10000 – These are HBAs that no longer are supported by Emulex. QLogic - QL*22xx and QL*23xx – These HBAs are no longer are supported by QLogic. While it is possible these older HBAs will still be recognized by SANsymphony-V (and that the DataCore fibre channel driver will be loaded) DataCore recommend that they are not used for any critical applications as the adaptors’ firmware was never updated for use in the later versions of the Windows Operating System and so may affect the overall reliability of these in some situations that are out of control of SANsymphony-V. July 2014 Added fibre channel Host Bus Adaptors Emulex Corp. Added entries for LPe15004 and LPe16xxx.

Previous changes


Removed General All references to SANsymphony 7 have been removed. January 2014 updated DataCore Server - fibre channel Host Bus Adaptors Hewlett Packard – SN1000Q series. The HBA was erroneously listed as being supported in a DataCore Server for the DataCore fibre channel Driver in SANsymphony-V 9.0 PSP 4. However while the chipset was supported the PCI_VENDOR strings were not recognized by the installer and so SANsymphony-V was not able to bind the DataCore Driver. This has now been fixed in SANsymphony-V 9.0 PSP 4 update 1 and re-documented accordingly. December 2013 Added DataCore Server - fibre channel Host Bus Adaptors A new section ‘On OEM Branded fibre channel HBAs’ Cisco Systems Inc EMC Corp. Hitachi Data Systems NetApp Inc. Oracle Corp. updated DataCore Server - fibre channel Host Bus Adaptors Hewlett Packard – SN1000Q series (Typo. Was previously listed as an SN10000Q) June 2013 Combined the two documents: ‘DataCore Server fibre channel HBAs’ and ‘Host fibre channel over Ethernet CNAs’ together. Added An Overview section explaining, in detail, the difference between unqualified and unsupported. Added more explicit clarifications for other hardware components – such as fibre channel over Ethernet CNAs for DataCore Servers, Network Interface Cards, iSCSI HBAs etc. - including vendors that are not (and have never been) supported with the DataCore Server port drivers. Likewise, more explicit clarifications regarding Host servers and the same hardware components have also been added. DataCore Server - fibre channel Host Bus Adaptors Dell Inc. – 0187V / TC40H, and 9J1RG / 7JKH4 (these are QLogic Model numbers QLE 2662 now supported with SANsymphony-V 9.0 PSP 4) Emulex – LPeA11002-S Hewlett Packard – SN1000Q series (this is a QLogic Model numbers QLE 2662 now supported with SANsymphony-V 9.0 PSP 4) updated DataCore Server - fibre channel Host Bus Adaptors Emulex – LPe11000x is now two separate entries: LP(e)11000-M4 and LP(e)11002-M4 Emulex – LP1150 is now LP(e)1150 QLogic – QLE 26xx is now QLE 267x Host Server - fibre channel over Ethernet CNAs All fibre channel over Ethernet CNAs are, like fibre channel HBAs considered supported unless explicitly stated (including in the Known Issues document) July 2013 Added HP (Emulex) HP-LPe1205A. June 2013 Added QLogic 26xx HBA HP FC2142SR Emulex LPe1150

Previous changes


updated QLE824x. December 2012 Removed QLogic 22xx This HBA is no longer supported for SANsymphony-V 9.x October 2012 Added Emulex/HP LPe1205-HP HBA. July 2012 Verified for SANsymphony-V 9.x. No new information added. December 2011 updated Emulex LP(e) 111, LPe1250 and LPe12xxx HBAs November 2011 Removed References to ‘End of Life’ SANsymphony and SANmelody versions that are no longer supported as of July 31 2011. Added mistakenly deleted references to QLE* HBAs. Added Emulex OCe11102-FX CAN. February 2011 Added SANsymphony-V R8.0 PSP 1. Emulex LPe12004 Removed All references to NPIV as it no longer is an issue for DataCore Servers June 2010 Added HP Blade BL490 G6. updated QLogic 4/8Gb HBAs for VMware Application Servers. April 2010 Added QLE824x. Emulex OCe10102-FX CAN.

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