quadramed is sharing some · 8:00 - 9:00 am breakfast - salon 1 9:00 - 10:15 am opening session -...

2013 QuadraMed USER GROUP | 1

Welcome to QuadraMed’s Annual User Group Conference

QuadraMed is Sharing Some

User Group SChedUle of eventS

Hands-On Answer Lab

vAlUed ClientS:

Thank you for joining us at this year’s conference in beautiful Washington, DC. Over the course of the next few days, you will have the unique opportunity to network with industry leaders, hear firsthand about our clients’ successes, and see how our new solutions will help your organization today—and over the long-term. We also look forward to welcoming you, in person, to the Harris family. We’re excited about the future, and hope you are too, as we combine the skills, dedication, market knowledge, and solutions of QuadraMed with the long-term ownership values of Harris.

The theme of this year’s event is “Capitol Ideas for What’s Next in Healthcare.” Amidst increased financial pressure and demand for care, a shifting reimbursement model, and regulatory challenges, organizations like yours are challenged like never before. We are 100% focused on enhancing each and every one of our solutions and services, and delivering the innovation that will empower your patients, promote safety, and drive your revenue growth. In addition, rest assured that QuadraMed, with Harris’ support, will work with you to keep the commitments we have made, deliver upon the product road maps we have developed together, and continue to build upon our great partnerships.

User Group 2013 is packed with important and timely information and educational sessions. We know you will enjoy lively discussions on everything from our new Business Intelligence and mobile Self-Service solutions, to strategies that will help Accountable Care Organizations (ACOs) succeed, to our latest care management solution plans. Client feedback is an essential part of our product development process, so we encourage everyone to attend and participate in these discussions. In addition to the sessions already mentioned, we’re excited to host an executive track again this year, as well as a physician’s track, and to offer a number of presentations by various thought leaders.

We hope you’ll also enjoy hearing from our distinguished keynote speaker, Janet Marchibroda, on Monday, August 19 at 9:00 a.m. A nationally-recognized industry leader, Ms. Marchibroda is the director of the Health Innovation Initiative and the executive director of the CEO Council on Health and Innovation at the Bipartisan Policy Center (BPC). Also, come meet Harris CEO, Jeff Bender, during an informative luncheon presentation on Tuesday, August 20.

With hundreds of attractions, highlighting everything from education to history to entertainment, Washington, DC truly offers something for everyone. The Marriott Wardman Park is a great starting point for sightseeing for you and your family, and is within easy walking distance of nightlife, shops, and restaurants. The hotel is in close proximity to the National Zoo and the National Cathedral, and is just a metro stop away from the National Mall, the Washington Monument, and the White House.

On behalf of everyone at QuadraMed and Harris, thank you again for attending User Group 2013, and welcome to Washington, DC! I hope you’ll make the most of your time with us and enjoy the event.

Sincerely,

QuadraMed’s Answer Lab (located in the Registration Atrium Foyer) is the place to be if you’ve got questions about our products or services. Our team of experts will be available during the following times to problem-solve and provide

demos of our products:

SUndAy, AUGUSt 18

8:00 a.m. – 9:00 a.m.

Breakfast & Answer Lab

11:45 a.m. – 12:45 p.m.

Lunch & Answer Lab

5:00 p.m. – 6:00 p.m.

Answer Lab

MondAy, AUGUSt 19

7:30 a.m. – 9:00 a.m.


tUeSdAy, AUGUSt 20

7:00 a.m. – 8:30 a.m.


*Additional Answer Lab sessions are available outside of the hours posted above; please stop by the Registration desk to schedule an appointment.


Daniel Desaulniers President, Harris Quebec Public Sector & Healthcare Group


Hands-On Answer Lab

ExHIBITION LEvEL

LOBBy LEvEL

NOTE: Mezzanine Level Floorplan shown on page 4.

Wardman Tower Floorplans


Vendor Fair | Monday, August 19 | 4:00 – 6:00 p.m. Optional Excursion

MEZZANINE LEvEL

Wardman Tower Floorplans

This event provides an opportunity for you to learn more about various QuadraMed

solutions in a casual environment. vendors with complementary solutions will also be

present. Light hors d’oeuvres will be served and two drink tickets will be provided.

drfirst, inc.

formfast*

instaMed

interSystems*

iSirona

MediQuant, inc.

Provider Advantage nW, inc.

Q-Matic Corporation

QuadraMed Advanced technology Solutions

QuadraMed Care Management AcuityPlus

QuadraMed Care Management QCPR

QuadraMed Client Services

QuadraMed enterprise Scheduling

QuadraMed enterprise Self-Service

QuadraMed identity Management

QuadraMed Revenue Cycle Management

QuadraMed Support

SiS, llC*

Standard Register healthcare

technidata

Wolters Kluwer health

Wolverine Solutions Group

*Proud to be a conference sponsor

of User Group 2013

CAPITOL TOUR ★ Saturday, August 17 12:30 – 4:30 p.m.Price Per Person: $66

Casual dress for the excursion. don’t forget your camera!

If you are registered for the tour, please meet in the hotel main lobby with your ticket 15 minutes before the scheduled time of the tour.



Rock of the Ages

Join QuadraMed for our 2013 User GroUp Welcome reception!Sunday, August 18 | 6:30 p.m. – 10:00 p.m. | thurgood Marshall Ballroom

Welcome Reception

Keynote Speaker | Janet M. Marchibroda

MOndAy, AUgUST 19 ★ 9:00 – 10:00 a.m.

It’s an honor to have Janet Marchibroda, director of the Health Innovation Initiative and the

executive director of the CEO Council on Health and Innovation at the Bipartisan Policy

Center (BPC), as our keynote speaker. Ms. Marchibroda also serves as board member and

the initial executive director for Doctors Helping Doctors Transform Health Care, a non-profit,

collaborative, social media effort—led primarily by doctors for doctors—to support the

transformation of health care.

Ms. Marchibroda is a nationally-recognized expert on and advocate for the use of health IT to

improve the quality, safety, and efficiency of health care. She has worked extensively with leaders

across two administrations, leaders in both parties of Congress, leaders in a majority of states across

the U.S., and private sector leaders across every sector of health care. She has been recognized as

one of the Top 25 Women in Healthcare by Modern Healthcare magazine and received the Federal

Computer Week Top 100 Award.

Prior to her work at BPC, Ms. Marchibroda led stakeholder engagement activities for the National

Coordinator for Health Information Technology at the Department of Health and Human Services.

She has also served as the chief health care officer for IBM, and was the founding chief executive

officer for eHealth Initiative (eHI). In addition, Ms. Marchibroda was the chief operating officer of

the National Committee for Quality Assurance, a non-profit, independent organization devoted

to evaluating and improving the quality of health care for Americans. Ms. Marcibroda holds a B.S.

in commerce from the University of virginia and an M.B.A with a concentration in organization

development from The George Washington University.

Come get a ‘boots-on-the-ground’ perspective of how health information technology will improve

healthcare. Janet Marchibroda, director of the Health Innovation Initiative and the executive director

of the CEO Council on Health and Innovation at the Bipartisan Policy Center (BPC), will discuss how

the implementation of policy will impact the healthcare system, particularly hospital enterprises.

This nationally-recognized industry leader will present thoughts on the turbulent convergence of

all the forces in our industry today, including Meaningful Use, ACA, patient engagement, ACOs and

payment reform, market economic forces, and shifting federal policies.

Come get a

‘boots-on-the-ground’

perspective of how

health information

technology will

improve healthcare.

Kick off the week on a fun and musical note at our “Rock of the Ages” Welcome Reception!Join us as we stroll through rock and roll history, celebrating the acclaimed stars, music, and styles of the 1950’s, 60’s, 70’s, and 80’s! from elvis, to Jimi hendrix, to donna Summers—a number of your favorite artists will be showcased within specially-themed areas for each decade. Stay a while, enjoy the relaxing vibe, and have some fun with your peers and members of our team. it’ll be a perfect start to a fun week at User Group!

dinner buffet, entertainment, and beverages will be provided. Come dressed casually, and ready to have a good time!



SAtURdAy, AUGUSt 17

CARe MAnAGeMent -

QCPR

CARe MAnAGeMent -

ACUityPlUS

RevenUe CyCle

MAnAGeMent

enteRPRiSe SChedUlinG

ACCeSS MAnAGeMent -

eMPi

teChnoloGy MAnAGeMent

8:00 am - 5:00 pm C O N F E R E N C E R E G I S T R A T I O N - A T R I U M

9:00 am - 12:00 pmSQL Connect (T01)

Richard BeckmanHarding

1:00 - 4:00 pmClinical Practice Council (C01)

Annette edmonds Madison

Knowledge Forum (Q00)

Greg dionne Jennifer estesCoolidge

System Management for QCPR (T02)

Ricardo espinoza Harding

12:30 - 4:30 pmOptional Excursion Capitol Tour

Meet at 12:15 in Hotel Lobby, please bring your ticket

Schedule At-A-glance | Saturday, August 17 - Sunday, August 18

SUndAy, AUGUSt 187:30 am - 5:30 pm C O N F E R E N C E R E G I S T R A T I O N - A T R I U M

8:00 - 9:00 am B R E A K F A S T - S A L O N 1

9:00 - 10:15 am O P E N I N G S E S S I O N - T H U R G O O D B A L L R O O M

10:15 - 10:30 am B R E A K - T H U R G O O D F O y E R

10:30 - 11:30 amMeaningful Use Stage Two with QCPR 6.0 (C02)

Kathleen McKernan Roberta Gall-Shuagis Lincoln 5 & 6

Using Evidence-Based Data For Safe Staffing (AP01) Candy douglas linda Cibulskis lolla Mitchell Wilson C

Industry Hot Topics (ICD-10, Payer Identifier) (R01)

QuadraMed Revenue Cycle Management teamLincoln 2

What’s New at QuadraMed - QES & ESS (Q01)

dave Puckett Jim dowlingLincoln 3

How to Properly Administer your QuadraMed Environment (T03)

eric Jeffery Gary lee Lincoln 4

11:45 am - 12:45 pm L U N C H - S A L O N 1

12:45 - 1:45 pmPopulation Health Management – A Client’s Story (joint session) (E02)

theresa Mendoza Lincoln 5 & 6

Staying in Love with AcuityPlus (AP02)

linda Cibulski Kathy MatsonWilson C

The Revenue Cycle/Focus on Patient Access (R02)

Cyndra Alderman Joanne harrison John hawkinsLincoln 2

QES Product Kickoff & Roadmap (Q03)

leah Burge MartinLincoln 3

Population Health Management – A Client’s Story (joint session) (E02)

theresa MendozaLincoln 5 & 6

Automating the Collection of Physiological Monitor Data with QCPR – Integrating iSirona’s DeviceConx Medical Device Data System (T04)Karen Beam Patricia dilley John lauerLincoln 4

2:00 - 3:00 pmDischarge Process - Nursing and Provider Interaction & Outpatient Discharge Instructions in the Specialty Setting (C04)

lynn Choromanski Amy taylorLincoln 5 & 6

Transparent Classification: A Tale of Two Implementations (AP03)

Katherine Schuman veronica Carr Cheryl Girtman Wilson C

The Revenue Cycle (continued)/Using the Interface to Systematically Post Adjustments (R03)

Cyndra Alderman,Joanne harrison Kathy Byrne Carol Scardillo John hawkinsLincoln 2

REI: A QuadraMed Access Management Case Study (S01)

todd Reynolds Lincoln 3

Kiosk Hardware (T05)

Ben heiseLincoln 4

3:00 - 3:15 pm B R E A K

3:30 - 5:00 pmQCPR Roadmap (C05)

dave faller Annette edmonds valerio CarpiLincoln 5 & 6

Know your Neighbors and Share your Knowledge (AP04)

Judith lock Wilson C

Revenue Cycle Product Preview + Self-Service Roadmap (R04)

John hawkins lawrence Martin Lincoln 2

PWS & Physician Relationships (Q02)

Janeen noeckerLincoln 3

EMPI vision & Roadmap (E03)

Catherine Schulten vicki Wheatley Hoover

High Availability/ Disaster Recovery/Business Continuity (T06)

Gary leeLincoln 4

6:30 - 10:00 pm W E L C O M E R E C P T I O N - T H U R G O O D B A L L R O O M

MondAy, AUGUSt 19

CARe MAnAGeMent -

QCPR

CARe MAnAGeMent -

ACUityPlUS

RevenUe CyCle

MAnAGeMent


ACCeSS MAnAGeMent -

eMPi



8:00 - 9:00 am B R E A K F A S TS A L O N 1

Provider Advantage BreakfastLincoln 3

B R E A K F A S TS A L O N 1

9:00 - 10:00 am K E y N O T E A D D R E S S - T H U R G O O D B A L L R O O M

10:15 - 11:15 am A Journey Towards Interprofessional Collaboration via Implementation of Electronic Clinical Documentation (C06)

Pooja Kirpalani Lincoln 5 & 6

AcuityPlus Development: The Road Map (AP05)

heather Wood Wilson C

Embracing Mobility in Healthcare (S02)

Brian thomas Lincoln 2

InterSystems Technology (T07)

Scott Williamson André Cerri Lincoln 4

11:30 am - 12:30 pmCare Management SIG Box Lunch (C07)

Product Management and User Group BoardLincoln 5 & 6

AcuityPlus SIG Box Lunch (AP06)

Product Management and User Group BoardWilson C

Revenue Cycle Management SIG Box Lunch (R05)

Product Management and User Group BoardLincoln 2

-Concurrent Session-

Migrating from 4x to 5x Roundtable Self-Service Working Lunch (S03)

Ben heiseCoolidge

QES SIG Box Lunch (Q04)


EMPI SIG Launch (E04)

Catherine SchultenHoover

Technology Management SIG Box Lunch (T08)


12:40 - 1:40 pmClinical Decision Support Rules Panel (C08)

Marilyn Panetto Kathleen Brackin deb Casarella Santina Allen Lincoln 5 & 6

The Impact of Patient Research Activities on Nursing Workload (AP07)

deborah KolakowskiWilson C

Are you Ready to Ride the Wave of Change Coming to the Revenue Cycle? (R06)

Amy Pisciotta Lincoln 2

QES: How We Made it Ours (Q05)

Jenny Kavinsky Lincoln 3

A Day in the Life of University of Maryland Medical System (E05)

danyel SnyderHoover

Self-Service Integration from a Technical Standpoint (T09)

leslie CrabtreeLincoln 4

1:50 - 2:50 pmvTE (venous Thromboembolism) Prophylaxis (C09)

Robert Beveridge, Md trevor Godfrey nune Mehrabyan Lincoln 5 & 6

AcuityPlus Research: Current Activity & What’s Next (AP08)

Ken Colbert Wilson C

EMPI to Integrate Two Billing Systems and Physician Practices (R07)

Carol Scardillo Lincoln 2


Revenue Cycle: Collections at the Point-of-Service (S04)

Ben heise Brian thomas Coolidge

Helping Patients Optimize Their Benefits While Honoring Insurance Plan Medical Necessity Requirements (Q06)

teresa Buterbaugh Lincoln 3

EMPI to Integrate Two Billing Systems and Physician Practices(joint session) (R07)

Carol ScardilloLincoln 2

QuadraMed System Monitoring (QSM) (T10)

eric Jeffery Lincoln 4

3:00 - 4:00 pmBehavioral Health Outpatient Build (C10)

Zhanna Korviga Colleen herndon Lincoln 5 & 6


Continuity of Care Optimization Utilizing QCPR (C15)

Manon lachapelle Philippe PrevilleCoolidge

Nurse Staffing to Outcomes Research Applied to Practice (AP09)

nancy BartonKen Colbert Wilson C

QuadraMed Business Intelligence (QBI) in Action – Riverside Medical Center (R08)

dan Ryan Christina hertzberg Lincoln 2

QES in Complex Situations (Q07)

Greg dionne Lincoln 3

virtual Desktop Interface (vDI): How to Use vDI to Reduce your Hardware Footprint and Lower Administration Overhead (T11)

Jason tahaney Lincoln 4

4:00 - 6:00 pm v E N D O R F A I R - T H U R G O O D B A L L R O O M


SAtURdAy, AUGUSt 17

CARe MAnAGeMent -

QCPR

CARe MAnAGeMent -

ACUityPlUS

RevenUe CyCle

MAnAGeMent


ACCeSS MAnAGeMent -

eMPi



9:00 am - 12:00 pmSQL Connect (T01)

Richard BeckmanHarding

1:00 - 4:00 pmClinical Practice Council (C01)

Annette edmonds Madison

Knowledge Forum (Q00)

Greg dionne Jennifer estesCoolidge

System Management for QCPR (T02)

Ricardo espinoza Harding

12:30 - 4:30 pmOptional Excursion Capitol Tour

Meet at 12:15 in Hotel Lobby, please bring your ticket

Schedule At-A-glance | Saturday, August 17 - Sunday, August 18

SUndAy, AUGUSt 187:30 am - 5:30 pm C O N F E R E N C E R E G I S T R A T I O N - A T R I U M


9:00 - 10:15 am O P E N I N G S E S S I O N - T H U R G O O D B A L L R O O M

10:15 - 10:30 am B R E A K - T H U R G O O D F O y E R

10:30 - 11:30 amMeaningful Use Stage Two with QCPR 6.0 (C02)

Kathleen McKernan Roberta Gall-Shuagis Lincoln 5 & 6

Using Evidence-Based Data For Safe Staffing (AP01) Candy douglas linda Cibulskis lolla Mitchell Wilson C

Industry Hot Topics (ICD-10, Payer Identifier) (R01)


What’s New at QuadraMed - QES & ESS (Q01)

dave Puckett Jim dowlingLincoln 3

How to Properly Administer your QuadraMed Environment (T03)

eric Jeffery Gary lee Lincoln 4

11:45 am - 12:45 pm L U N C H - S A L O N 1

12:45 - 1:45 pmPopulation Health Management – A Client’s Story (joint session) (E02)

theresa Mendoza Lincoln 5 & 6

Staying in Love with AcuityPlus (AP02)

linda Cibulski Kathy MatsonWilson C

The Revenue Cycle/Focus on Patient Access (R02)

Cyndra Alderman Joanne harrison John hawkinsLincoln 2

QES Product Kickoff & Roadmap (Q03)

leah Burge MartinLincoln 3

Population Health Management – A Client’s Story (joint session) (E02)

theresa MendozaLincoln 5 & 6

Automating the Collection of Physiological Monitor Data with QCPR – Integrating iSirona’s DeviceConx Medical Device Data System (T04)Karen Beam Patricia dilley John lauerLincoln 4

2:00 - 3:00 pmDischarge Process - Nursing and Provider Interaction & Outpatient Discharge Instructions in the Specialty Setting (C04)

lynn Choromanski Amy taylorLincoln 5 & 6

Transparent Classification: A Tale of Two Implementations (AP03)

Katherine Schuman veronica Carr Cheryl Girtman Wilson C

The Revenue Cycle (continued)/Using the Interface to Systematically Post Adjustments (R03)

Cyndra Alderman,Joanne harrison Kathy Byrne Carol Scardillo John hawkinsLincoln 2

REI: A QuadraMed Access Management Case Study (S01)

todd Reynolds Lincoln 3

Kiosk Hardware (T05)

Ben heiseLincoln 4

3:00 - 3:15 pm B R E A K

3:30 - 5:00 pmQCPR Roadmap (C05)

dave faller Annette edmonds valerio CarpiLincoln 5 & 6

Know your Neighbors and Share your Knowledge (AP04)

Judith lock Wilson C

Revenue Cycle Product Preview + Self-Service Roadmap (R04)

John hawkins lawrence Martin Lincoln 2

PWS & Physician Relationships (Q02)

Janeen noeckerLincoln 3

EMPI vision & Roadmap (E03)

Catherine Schulten vicki Wheatley Hoover

High Availability/ Disaster Recovery/Business Continuity (T06)

Gary leeLincoln 4

6:30 - 10:00 pm W E L C O M E R E C P T I O N - T H U R G O O D B A L L R O O M

MondAy, AUGUSt 19

CARe MAnAGeMent -

QCPR

CARe MAnAGeMent -

ACUityPlUS

RevenUe CyCle

MAnAGeMent


ACCeSS MAnAGeMent -

eMPi



8:00 - 9:00 am B R E A K F A S TS A L O N 1

Provider Advantage BreakfastLincoln 3

B R E A K F A S TS A L O N 1

9:00 - 10:00 am K E y N O T E A D D R E S S - T H U R G O O D B A L L R O O M

10:15 - 11:15 am A Journey Towards Interprofessional Collaboration via Implementation of Electronic Clinical Documentation (C06)

Pooja Kirpalani Lincoln 5 & 6

AcuityPlus Development: The Road Map (AP05)

heather Wood Wilson C

Embracing Mobility in Healthcare (S02)

Brian thomas Lincoln 2

InterSystems Technology (T07)

Scott Williamson André Cerri Lincoln 4

11:30 am - 12:30 pmCare Management SIG Box Lunch (C07)

Product Management and User Group BoardLincoln 5 & 6

AcuityPlus SIG Box Lunch (AP06)

Product Management and User Group BoardWilson C

Revenue Cycle Management SIG Box Lunch (R05)



Migrating from 4x to 5x Roundtable Self-Service Working Lunch (S03)

Ben heiseCoolidge

QES SIG Box Lunch (Q04)


EMPI SIG Launch (E04)

Catherine SchultenHoover

Technology Management SIG Box Lunch (T08)


12:40 - 1:40 pmClinical Decision Support Rules Panel (C08)

Marilyn Panetto Kathleen Brackin deb Casarella Santina Allen Lincoln 5 & 6

The Impact of Patient Research Activities on Nursing Workload (AP07)

deborah KolakowskiWilson C

Are you Ready to Ride the Wave of Change Coming to the Revenue Cycle? (R06)

Amy Pisciotta Lincoln 2

QES: How We Made it Ours (Q05)

Jenny Kavinsky Lincoln 3

A Day in the Life of University of Maryland Medical System (E05)

danyel SnyderHoover

Self-Service Integration from a Technical Standpoint (T09)

leslie CrabtreeLincoln 4

1:50 - 2:50 pmvTE (venous Thromboembolism) Prophylaxis (C09)

Robert Beveridge, Md trevor Godfrey nune Mehrabyan Lincoln 5 & 6

AcuityPlus Research: Current Activity & What’s Next (AP08)

Ken Colbert Wilson C

EMPI to Integrate Two Billing Systems and Physician Practices (R07)

Carol Scardillo Lincoln 2


Revenue Cycle: Collections at the Point-of-Service (S04)

Ben heise Brian thomas Coolidge

Helping Patients Optimize Their Benefits While Honoring Insurance Plan Medical Necessity Requirements (Q06)

teresa Buterbaugh Lincoln 3

EMPI to Integrate Two Billing Systems and Physician Practices(joint session) (R07)

Carol ScardilloLincoln 2

QuadraMed System Monitoring (QSM) (T10)

eric Jeffery Lincoln 4

3:00 - 4:00 pmBehavioral Health Outpatient Build (C10)

Zhanna Korviga Colleen herndon Lincoln 5 & 6


Continuity of Care Optimization Utilizing QCPR (C15)

Manon lachapelle Philippe PrevilleCoolidge

Nurse Staffing to Outcomes Research Applied to Practice (AP09)

nancy BartonKen Colbert Wilson C

QuadraMed Business Intelligence (QBI) in Action – Riverside Medical Center (R08)

dan Ryan Christina hertzberg Lincoln 2

QES in Complex Situations (Q07)

Greg dionne Lincoln 3

virtual Desktop Interface (vDI): How to Use vDI to Reduce your Hardware Footprint and Lower Administration Overhead (T11)

Jason tahaney Lincoln 4

4:00 - 6:00 pm v E N D O R F A I R - T H U R G O O D B A L L R O O M

Schedule At-A-glance | Monday, August 19


Schedule At-A-glance | Tuesday, August 20

tUeSdAy, AUGUSt 20

CARe MAnAGeMent - QCPR

CARe MAnAGeMent - ACUityPlUS

RevenUe CyCle MAnAGeMent





8:30 - 9:30 amIntegration of QuadraMed with Automated Medication Dispensing Devices within the Pharmacy Department – Design and Work Flow Considerations (C11)

Joseph Cicitta Barbara WilsonLincoln 5 & 6

validating AcuityPlus Functionality and Data (AP10)

Kelly GoochWilson C

Inside QuadraMed – Coming Attractions (R09)

QuadraMed Revenue Cycle Management team

Lincoln 2

Address and Demo validation (Q08)

nick davis Hoover

Hardware Roundtable (T12)

eric Jeffery John lauer Mike BensonWilson B

9:45 - 10:45 amAdvanced Clinical Workspace (C12)

dave faller Annette edmondsLincoln 5 & 6

EMERGEing into Transparent Classification (AP11)

yolanda Jennissen dean MeyerWilson C

Inside QuadraMed – Coming Attractions (continued) - Affinity Optimization Services (R10)


Enhancement Ballot Review (Q09)

leah Burge MartinHoover

Interoperability Roundtable (T13)

John lauerWilson B

11:00 am - 12:30 pm L U N C H E O N W I T H J E F F B E N D E R , C E O , H A R R I S - T H U R G O O D B A L L R O O M

12:30 - 1:30 pmCMS Quality Measures (joint session) (C13)

Carol McKenzieLincoln 5 & 6

Hot Topics: Winning with AcuityPlus (AP12)

nancy BartonKelly Gooch tara JerniganRuth oliver Wilson C

Enhancement Ballot Review (R11)

Cyndra AldermanJoanne harrisonJohn hawkinsLincoln 2

QES New Features and Functionality (Q10)

Jennifer estes Hoover

CMS Quality Measures (joint session) (C13)

Carol McKenzieLincoln 5 & 6

1:45 - 2:45 pmSupport Update (C14)

Joe taraszkiewiczLincoln 5 & 6

Hot Topics: Winning with AcuityPlus (AP12) cont.

nancy Barton Kelly Gooch tara Jernigan Ruth oliverWilson C

Support Update (R12)

Stephanie JurenkoLincoln 2

New Report Writer Technologies for QCPR (T15)

John lauer André CerriWilson B


quadramed is sharing some · 8:00 - 9:00 am breakfast - salon 1 9:00 - 10:15 am opening session -...

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