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GRAYS HARBOR COUNTY EMERGENCY COMMUNICATIONS HANDBOOK STANDARD OPERATING GUIDELINES (SOG) AUXILARY EMERGENCY COMMUNICATIONS (AEC)

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GRAYS HARBOR COUNTY

EMERGENCY COMMUNICATIONS

HANDBOOKSTANDARD OPERATING

GUIDELINES (SOG)

AUXILARY EMERGENCY COMMUNICATIONS (AEC)RADIO AMATEUR CIVIL EMERGENCY SERVICE (RACES)

AMATEUR RADIO EMERGENCY SERVICES (ARES)

“AMATEUR EMERGENCY COMMUNICATIONS IS A COMMITMENT”

May 2017

TABLE OF CONTENTS

1. Introduction..................................................................................32. Amateur Emergency Communications4 3. Operators Duties..........................................................................74. County Requirements ..................................................................95. Incident Command System…………………..………………..116. Safety.........................................................................................127. Amateur Communication Activation.........................................148. Nets and Tactical Calls..............................................................169. Operational Guidelines..............................................................2310. Preparing For An Emergency....................................................2411. Radio Room Procedures.............................................................2512. Radio Room Computer..............................................................2613. Airmail/Winlink Express/FLMSG.............................................2714. FN pack......................................................................................3715. Frequency List............................................................................3916. NOAA Radio…………………………………………………..4317. Networks and Frequencies.........................................................4518. ICS-213 General Message Form................................................4619. ICS-309 Communications Log..................................................4720. ARES Message Form.................................................................4821. AEC Ethics Statement…………………………………………4922. Resource Links…………………………………………..….…50

Auxiliary Emergency Communications Handbook Page 2

INTRODUCTION

FORWARD

Many individuals in Grays Harbor County have made personal commitments to providing Amateur communications assistance during an emergency. This assistance is used by several public service agencies. Grays Harbor Auxiliary Emergency Communications (AEC), Amateur Radio Emergency Service (ARES), and Radio Amateur Civil Emergency Service (RACES) personnel provide this service, which is coordinated through the Grays Harbor County Division of Emergency Management (DEM).

INTENT

The intent of this handbook and SOG is for it to be used as a guide for those involved in Amateur emergency communications. The following document is not meant to be detailed or comprehensive. Nor should it be considered the final word in Amateur emergency communications. Nothing in this manual should ever be permitted to jeopardize the accurate and timely delivery of a message. Each incident is different. Let common sense prevail.

HISTORY

Emergency backup communications in Grays Harbor began in the early 1960s when a group of young people met with a Deputy from the Sheriff's Department to form backup communications for the then Civil Defense operation in Montesano. Citizens Band Radio was used.

As the 1970s and 1980s emerged, Amateur radio took over as the "tool" of choice. Today Amateur radio plays an important part in county emergency backup communications. In the middle 1990s, the DEM director (then the Sheriff) formed another group, which in time was called Auxiliary Emergency Communications (AEC). The leadership of AEC is also the leadership of the county ARES/RACES programs. The DEM is currently under the county Sheriff’s Department.

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AMATEUR EMERGENCY COMMUNICATIONS

INTRODUCTION

During some phase of a countywide emergency, it can be assumed that the existing communications used every day by the public safety agencies may fail or become severely overloaded. Public safety communication systems are designed to handle emergencies but not to continue handling typical daily emergencies and meet the demands of a major disaster. The ARES, RACES and AEC provide backup communications in times of disaster to all requesting agencies within Grays Harbor County as personnel become available. The Grays Harbor County DEM considers all duly registered volunteer emergency communicators operating during an emergency to be AEC operators. In virtually all cases, emergency communications provides support and logistical communications, rather than life and death communications. In Grays Harbor County, AEC may be asked to provide additional communications during floods, earthquakes, fires, and any other natural or man-made disaster.

ORGANIZATION

The ARES Western Washington Section Manager (SM) has appointed an Emergency Coordinator (EC) for Grays Harbor County, and the Grays Harbor DEM has appointed a RACES/AEC radio officer (RO). The terms of the appointments are at the discretion of the appointers. Meetings are scheduled as needed. Information and updates are given on a Sunday evening (19:00 local) Amateur radio NET each week or by other electronic means.

AMATEUR RADIO EMERGENCY SERVICE (ARES)

ARES is a broad-based public service unit privately controlled. ARES is part of the field organization of the ARRL, which provides organization and national leadership to emergency and public service communications in accordance with Part 97 of the FCC rules and regulations. The ARES service is composed of radio operators who are licensed by the FCC. ARES units generally provide service to non-governmental agencies such as the American Red Cross and hospitals. They also provide communications for the public in general. ARES units have members.

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RADIO AMATEUR CIVIL EMERGENCY SERVICE (RACES)

Radio Amateur Civil Emergency Service (RACES) is controlled by a sponsoring government agency. RACES is part of the Amateur Radio service, which provides radio communications during periods of local, regional or national emergencies. RACES operations are not limited to war related activities but could include natural disasters and Search and Rescue (SAR) incidents. RACES can be activated at any time of perceived or actual need by the sponsoring local or state government pursuant to a request of the authorized official of that government. A RACES unit can do most of the activities supported by ARES, if so authorized by its sponsoring government agency. RACES units have participants, not members. The Grays Harbor County DEM recognizes those Amateur Emergency Worker cardholders as the county RACES unit in Grays Harbor County. In the event of a national emergency in which the President of the United States invokes his War Emergency Powers, most radio amateurs would be required to cease operations. Only those RACES radio amateurs providing emergency communications would be allowed to continue operations.

AUXILIARY EMERGENCY COMMUNICATIONS (AEC)

Grays Harbor Auxiliary Emergency Communications (AEC) provides communications support to those agencies, entities and sites as directed by the DEM as operators become available. This includes using equipment and frequencies beyond the traditional boundaries of Amateur Radio on any authorized radio, which may be connected with the on-going emergency. This support may involve the use of telephone, cellular, computer, Internet, e-mail, packet/pactor systems and in-office support of those managing the event. While AEC is rooted in the ARES and RACES Amateur Radio programs, changes in communication technology and the requirements needed by public safety organizations require operators to be trained in communication areas other than operations on a selected frequency of a single service. The Grays Harbor County DEM manages the AEC program and expects its personnel to be more than just operators of radios on a "call if you need me" basis. AEC members strive to be professional communicators, who work as non-paid staff with the DEM to respond to the Emergency Operations Center (EOC) or to any location necessary to maintain or enhance communications for the duration of the emergency. AEC is dedicated to working in partnership with the public safety community to excel in the ability to provide professional emergency communications resources and services.

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AEC members may respond with their personal equipment to set up communications most anywhere in the county and support the DEM radio room in Montesano, which has communications capabilities on all Amateur Radio bands as well as law enforcement, fire, marine, air, transportation, Public Utility District (PUD) and state emergency frequencies. AEC has structured four Amateur radio repeaters throughout the county, which are used to carry out its program. AEC encourages its members to first take care of themselves, family and neighbors during an emergency, and then to think about the larger picture. We strive to recruit communicators who look beyond their hobby as Amateur radio operators and wish to serve their community by committing to AEC and its goals.

Auxiliary Emergency Communications Handbook Page 6

OPERATOR DUTIES

CONDITIONS

ARES/RACES/AEC operations may include, but are not limited to:1. Communications may be either voice or digital modes.2. Communication locations may be in fixed buildings, field sites, and mobile or at

high elevation relay locations.3. Working conditions may be in all types of crowded sites, with high noise levels

and various external environmental situations.4. Initially responders may have to provide their own radios, power source, antennas,

tools, food, medical supplies, maps, and transportation.5. Communications may be provided for local government agencies, public service

organizations or shelters.6. Communicators working at a specific site shall be under the supervision of that

agency’s leadership or designated authority but must be part of an ICS system that provides for their safety, welfare, and accountability.

7. External ARES/RACES/AEC operations during activation shall be under the supervision of the ARES/RACES/AEC Coordinator/Radio Officer or their designated representative

COMMUNICATION DUTIES

The primary mission for ARES/RACES/AEC operators will be to process, distribute and transmit/receive voice and data message traffic through amateur, commercial or other agency resources.

These duties include, but are not limited to:1. Sign in and out of EOC.2. Complete communications log sheets.3. Complete various message forms.4. Process message traffic.5. Use “Tactical” call signs between sites as directed.6. Current operators will thoroughly brief all incoming operators before going off

duty.7. Perform Net Control duties (NCS) on designated nets at designated locations.8. Turn in all paperwork to designated ARES/RACES/AEC leadership or their

representative at the end of the radio operator’s respective shift or at the end of the mission.

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COMMUNICATION CAPABILITIES

All Amateurs should have their own handheld and/or mobile dual band radios. AEC has installed five Amateur repeaters throughout Grays Harbor County to help provide backup communications. Simplex frequencies may also be used as needed. The availability of these radio frequencies provides excellent coverage over most of the county. Packet/Pactor, Airmail/Winlink Express systems are also available. AEC frequencies may be found at: http://www.qsl.net/wa7pc/#page=page-2

FREQUENCIES

1. Communicators may work on either ARES or RACES Amateur Radio frequencies or channel/frequencies assigned by the Incident Commander (IC), DEM or their authorized personnel.

2. Designated local Amateur Radio frequencies used include, but are not limited to those found elsewhere in this handbook.

3. ARES/RACES/AEC communicators are not authorized to use non-amateur frequencies or channels without prior approval by the DEM, the IC or their representatives..

4. Communications with the Amateur Net Control Station (NCS) and/or the EOC will be normally held on the AEC network of VHF/UHF repeaters or designated simplex frequencies.

Normally during an exercise or activation the five AEC repeaters will be configured as follows:

Capitol Peak UHF repeater will normally be unlinked to be used by anyone. The Minot, Neilton, Saddle Hill and Cosmopolis Repeaters will be unlinked from

Beach net and linked together. If all repeaters are not working, the simplex frequency of 146.580 or other simplex

frequencies found in the contact book will be used.

NETWORKS

ARES/RACES/AEC operators will use state level networks as outlined in the state, local RACES plan. Of these choices, operators will use the net frequencies corresponding to their equipment and frequencies they are assigned to monitor.

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COUNTY REQUIREMENTS

PERSONNEL REQUIREMENTS

1. Have a sincere interest in providing volunteer emergency communications assistance to County EOC, Law Enforcement, and other public service agencies.

2. Submit a signed Emergency Worker application and other forms as needed.3. Provide a valid FCC Amateur Radio license.4. Pass a background check by the Sheriff’s Department.5. Pass the home study/internet classes, IS-100a and IS-700a.6. Must live within Grays Harbor County.7. Must be 16 or over in age.8. Must fill out and sign an Emergency Worker Application and Emergency Worker Responsibility Certification9. Must have a copy of Drivers License and auto Insurance card on file at the DEM office.10. Must sign AEC’s ethics statement.

APPEARANCE AND DEMEANOR

During emergencies, you will be working along side public agency professionals. Some may be in uniform. In most cases, they will look and act very business like. You are expected to do the same. Drive the speed limits. You have no emergency vehicle or law enforcement status. Agency professionals may not understand or know about your special training and communications skills. They may perceive you as just another "Want-a-be" getting in their way. However, as a registered emergency worker, your County issued identification will indicate that you are an Emergency Operations Center worker.

Demonstrate that you are a professional communicator, there to provide a vital service to the community. AEC personnel do not wear uniforms. Personnel carry an AEC ID card issued by the DEM. Without the ID card, it is quite possible you will not be allowed to pass through a roadblock or gain entrance to a facility.

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CONFIDENTIALITY

Any message given or received by an ARES/RACES/AEC operator, to include any matters under the HIPPA rules or information concerning the internal operations in that organization during an exercise or mission, shall not be released to anyone without prior approval of the Incident Commander (IC), DEM or their designated authority. Under no circumstances should the death of individuals be discussed on or relayed by radio, unless so authorized by the IC or DEM.

SECURITY

All operators should be aware of the lack of security at any site from which they are transmitting. Operators should leave all unnecessary valuables locked out of sight in their vehicles. Operators should not loan out any equipment without prior approval of the EC/RO or his designated representative. Operators are not authorized nor permitted to carry any type of firearm or weapon during any exercise or mission.

TRAINING

At least one Simulated Emergency Test (SET) is conducted each year. AEC members may also be asked to help with various exercises and additional training as designated by the DEM or unit leader throughout the year.

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INCIDENT COMMAND SYSTEM (ICS)

Almost every police, fire, and emergency management agency in the country uses the Incident Command System today. In our state, (Washington) any multi-jurisdictional incident must use ICS. The theory behind it stems from the need to have a thorough accounting of all personnel working at a major emergency scene and establishing clear lines of responsibility and scope of operations. It also uses a graphical method of displaying the ‘organizational chart’ of personnel working during the emergency.

A typical incident command structure is broken down into several different sections. The Incident Commander is at the top of the organizational chart. All decisions, personnel assignments, safety concerns and all other aspects of the emergency operation rest on his shoulders. Assisting the Incident Commander (IC) is:

Operations, Planning, Logistics and Finance Branches

EVERYONE working at any emergency scene falls into one of these categories. Communications support, falls under the Logistics Branch in this state.

When you arrive at any incident or assignment, you need to check into the system, find out whom to report to, be briefed, and learn what your assignment will be and to whom you are to report.

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SAFETY

It cannot be under scored the importance of taking your safety as your own responsibility. There are several aspects to conducting yourself in a safe manner. The first step you can take is to be adequately trained.

With all this training, it is still important to remember that you should only wear one hat during an AEC operation. You are there as a communicator, (give and receive messages) not a first aid provider, or a firefighter. This avoids confusion and allows you to concentrate on your role and your safety.

As you are working an emergency, you need to keep yourself aware of what is occurring around you. This is the only way you can expect to see a dangerous situation before it surrounds you! Keep your eyes open and your brain on high alert!

The priority of every participant must be personal safety and the safety of others. No activity is so important to justify risking the life of anyone. Each person must remain alert to potential hazards in their area. If a situation appears hazardous, the individual(s) should first leave and then radio NET control or Base when there is an opportunity. Of course, personnel should not engage in hazardous activities or create hazards for others.

It is up to you, the individual, to report any concerns before being sent on a mission. If at any time it appears that a particular assignment is inappropriate, personnel should immediately request a reassignment. Personnel injured during emergencies or DEM authorized training exercises may be covered by a state program. Report all injuries as soon as possible. In some cases, equipment damaged during the mission may be reimbursed through the State.

Stress

Assume that every emergency or disaster will be stressful. As a volunteer, it is unlikely that you would experience the same level and quality of stress on a day-to-day basis as, a law enforcement officer. For most of us, our bodies are not adequately prepared to deal with what you might see or encounter in a disaster. Physical fatigue and exhaustion can also set in after many hours without rest. Stress Management is vitally important to your role. Look out for the following physiological symptoms:a. Increased pulse, respirations, blood pressure, perspirationb. Trouble getting breath; increased problems with allergies; skin conditions, and asthma.c. Nausea, upset stomach, diarrhea.

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d. Sweating or chills: cold hands/feet; clammy skin; tremors (especially of hands, lips and eyes)e. muffled hearingf. Headachesg. Feeling weakness, numbness, or tingling in part of the body feeling uncoordinatedh. Muscle soreness or stiff neck; lower back paini. Lump in the throatj. Chest pains

Cognitive reactions are next to occur after the physical symptoms in acute stress situations. They include:a. Memory problems/short term memory lossb. Disorientationc. Difficulty naming objectsd. Trouble comprehending information - mental confusione. Difficulty calculatingf. Poor judgment, decisions, and problem solvingg. Poor concentration and limited attention spanh. Loss of objectivity or inability to use logic to solve problems

Many of these signs are difficult for a person to recognize. Perhaps the best thing to do as you start a shift is to take aside someone that you trust and just ask them to let you know if you are acting stressed. If at sometime they do tell you, they have noticed you are having difficulties then perhaps its time to ask for some relief. Above all, it is important not to suppress the emotions you may be feeling.Critical incident stress debriefing specialists are available in Grays Harbor. Their confidential help is free of charge. Contact the DDEM director for more information.

HAZARDOUS MATERIALS EMERGENCIES

When you find yourself at the scene of such an accident and you are the first to arrive, back away and call 911. WAIT for competent personnel to arrive and identify the materials involved.

Stay upwind and at least a quarter of a mile away from the site while waiting for first responders. Flammable vapors could ignite by the operation of your equipment. Be PATIENT, do not become a PATIENT.

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AMATEUR COMMUNICATIONS ACTIVATION

ACTIVATION PROCEDURES

Any public service agency requiring assistance with communications will (in most instances) call the DEM. The DEM will request communications assistance via the call out list. Personnel shall not self activate unless prior arrangements are made by the DEM. A net should be established on any AEC repeater or designated simplex frequency. A net control will normally be established. Net control will then usually make a short (QST) announcement. The NCO may say something like the following.

"QST, QST, QST This is a Communications Alert. This is not a drill. All stations stand-by (Pause). Grays Harbor County Emergency Management has activated the Grays Harbor Emergency Communications net. All available stations be prepared to check in for assignment when requested."

The NCO will then give details of the incident. Operators shall not check-in at this time or offer any kind of assistance...JUST MONITOR. NET control and possibly others will initiate a mobilization of personnel needed by the requesting agency. A resource net may also be started at this time. A resource net is primarily used to recruit resources. This net may also be used as a check-in point before an assigned operator leaves for assignment. As the incident becomes more involved, a command net may also be necessary. This net allows communication leadership to communicate with each other to resolve communication related problems. Communication personnel are not authorized to contact any public service agencies to offer the services of AEC.

ASSIGNMENTS

Every attempt will be made to make call outs on a rotational basis. However there will always be those who have special equipment and/or training, which may be needed for a certain emergency. Communications assignment personnel will attempt to place each operator in a position where they can most effectively assist in the incident. Factors such as skills, experience, temperament, equipment and physical restrictions may be put into play depending on the requirement. Arrive at your assigned location about 15 minutes ahead of time. This allows for a proper turnover between you and the operator you are relieving. The normal shift or work period is eight (8) hours. A 1/4-hour overlap in shifts will be made to allow the new crew to be briefed by the previous crew. In most cases, two personnel will be assigned to a site or location. The most experienced will

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usually be in charge. In the first hour or so of an emergency, assignments are made as people become available and are asked to check into NET control.

Communications personnel are expected to "survive" on their own by bringing their own emergency kits, which may include their ID card, radio, antennas, coax, food, water, suitable clothing and shoes, etc. At times, you may be asked to meet at a staging area for carpooling, as access to the disaster site is usually limited. An amateur should monitor NET control before leaving and while enroute. Notify the net that you are enroute and when you arrive. COMMUNICATING DURING AN EMERGENCY

Plan all of your transmissions. Know what you are going to say before pressing the mike button. Keep all transmission brief. Transmit ONLY facts. If there is a need to make an educated guess or deduction about a situation, then make this very clear. Scanners are everywhere, and we do not want to start rumors. Make accuracy of communication a priority and communicate information you are TOLD to communicate. You are not there to make decisions about what to communicate. Do not complain or criticize on the air. Keep a good sense of humor. There is no such thing as "common spelling." Send all groups of numbers as individual numbers, i.e., "104" would be "one, zero, four" NOT "one hundred and four."

"Q" signals are not for voice transmissions. Do not use “10” codes. SPEAK IN PLAIN LANGUAGE. When necessary to spell out a word or names, use a standard phonetic alphabet; however, if you were talking to "public agency" listeners, they may prefer that you use the "Law\SAR" phonetic alphabet.

If you need to have the message repeated, use "SAY AGAIN" or "CONFIRM." Acknowledge receipt of all information or formal traffic by saying, “received." Do NOT say "QSL." Keep a log of all incoming and outgoing traffic. Make copies of the log found in the appendix of this handbook or on a blank sheet. Please be neat. You may have to refer back to your logs later or, in a rare instance, the logs may be used in court. Return all logs to a Communications Coordinator. Do not allow yourself to become the spokesperson for the agency you are assisting. Some news media people might attempt to put you in that position. Refer them to the IC or the Public Information Officer (PIO).

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NETS AND TACTICAL CALLS

NETS AND TRAFFIC PROCEDURES

Emergency radio communications nearly always use directed (controlled) nets. Controlled nets are a means of ensuring orderly use of limited frequency resources. This organization makes for efficient operations and helps ensure that urgent matters are handled first. The NCO is the net's traffic cop. If it is a directed net, the NCO will exercise strict control, requiring every station to receive permission before using the net. If operations are slow, the net control may declare the net free or open, and you then may call anyone you wish. Be prepared, however, for the NCO to change back to a directed net without any notice.

In any event, the net control is responsible for the operation of the net, and you are responsible for following instructions. Traffic on the net is handled in order of the requests, depending on the priority of the message. NET CONTROL DOES NOT PRIORITIZE MESSAGES. The “official” or his designee at the specific location determines the priority of the message. The priorities are as follows:

1. EMERGENCY - Traffic with life and death urgency.2. PRIORITY - Traffic used for official messages with a specific time limit.3. ROUTINE - Traffic used for official and personal messages with no time limit.

If you come into a net late, listen for the procedures being used and then follow them. Keep the frequency available for interruptions. Keep your transmissions short. Stop transmitting if you stop talking. If on the repeater, WAIT for the courtesy tone and then just a bit longer to allow another operator with higher priority information to break in.

Another reason for keeping transmissions short is that less time is lost if the transmission was only partly readable. Brief transmissions also allow other stations to interrupt if they have urgent traffic. Use the shortest message to get the point across. Do not transmit needlessly; do not take an extra turn just to say that you are "clear." If no one answers a call you are making, saying “nothing heard,” (your call sign) “clear” wastes times and accomplishes nothing. If no one answers, simply identify yourself with your call sign (FCC) and leave the air. It is not improper to interrupt a net for emergency traffic, i.e., to transmit when Net Control has not given you permission. If you interrupt, key very briefly, only enough to say your ID. If others are observing proper transmission breaks, they will usually hear you and relinquish it to you for your emergency traffic. If the traffic load is very light, then net control might announce that stations no longer need to ask for permission to contact other stations. In this case, simply call the other station.

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If traffic picks up again, the net control will step back in and start controlling the flow of traffic.

NET STRUCTURE

The accompanying drawing shows the concept of how our emergency net system works. This system assumes that all normal means of communication are not available in either parts or all of the County or District.

The large boxes represent the different nets on many different frequencies. The purpose of this arrangement is to prevent overloading of any one net. One way to do this is to ask each net to prioritize the traffic received and initially pass only EMERGENCY messages. As time becomes available the remaining traffic will be passed in the following order: Priority, Health and Welfare and then Routine. This also cuts down on the volume of traffic at any one point in time.

Looking at the bottom of the page, we have Club members and other Amateur Operators forwarding reports on conditions in their area to the Club Net. Here the information should be prioritized, condensed and put into message form.

Next up is the Liaison between the Club Net and the AEC Net. If available, this person will contact the Club Net periodically and retrieve the messages from the Club. This can be done on the club frequency or moved to another.

The AEC Net is the central coordinator for the AEC membership, the Liaison and the EOC. The AEC will assign tasks to AEC members and will assemble any messages that they need to have sent to the EOC. The EOC will contact the AEC Net Control Operator and retrieve those messages periodically as well as contact the Liaison through the AEC Net and retrieve the Club messages. This allows the EOC to be free to monitor or operate on additional frequencies but go to the Liaison or the AEC Net when time permits. Any messages received by the EOC are given to the Emergency Manager/Incident Commander for their action. The EOC operators are communicators, they relay messages, and they do not act on any messages received. After analyzing all messages and formulating a response, the Emergency Manager/Incident Commander can ask the EOC operators to forward any messages either to the AEC or the Liaison for relay to the AEC members or to the Club. The EOC can also send messages to many other folks via other communication systems. These messages from the Emergency Manager/Incident Commander can request additional information, can request or offer assistance or can make requests for folks to perform tasks as needed and folks are available.

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Many of these messages are sent to the District 3 Net for distribution to any of the other EOC’s within District 3 or sent on to the State Emergency Management Department at Camp Murray.

On either side of the main message handling system are exceptions:

On the left are the exceptions for messages of such an urgency or importance that the Net Control Operator at the lower level can direct the person with the message to contact the upper net directly. These occur only on a case-by-case basis as determined by the Net Control Operator.

EMERGENCY or Priority Traffic: These occur only on a case-by-case basis as determined by the Net Control Operator.

On the right are the exceptions for EMERGENCY messages, which are only those messages, involving an IMMINENT LIFE THREAT. In those rare cases folks are allowed to interrupt any of the other operators on any of those other frequencies by saying BREAK to get their attention and to get the message to the proper folks in a timely fashion. Remember that any of these Nets may be down for any number of reasons. In those instances, please try all of the options both upward and downward to reach someone within the system that may be able to get the message through. If you can reach anyone who has access to a working telephone, they can contact 911 or the Emergency Manager/Incident Manager because the solution to many of these problems will be handled in a different manner than under ordinary circumstances.

The duties of the Net Control Stations are to:

1. Get folks checked into the proper nets so that their skills and equipment will be utilized fully. If folks are not sure and try to check into the wrong net, they are to be directed to the correct one.

2. Get traffic sent to the proper nets. The round-ended boxes within each rectangular box show the types of traffic each Net normally handles. If traffic is brought to the wrong net, it is to be sent to the proper net.

3. Make decisions based on their own judgment when unusual circumstances present themselves. The Net Control Station must maintain control of the net at all times and handle situations like interference, loss of power, loss of frequencies and anything else that occurs.

4. Keep all stations in the Net and in those Nets both above and below them aware of changing conditions or events.

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EMERGENCY NET PROCEDURES

All of our emergency nets are directed. All transmissions are usually directed to and through the net control operator.

Think about what you are going to say and listen to the frequency before you talk.

Wait after keying for the several repeaters to come on line.

Since your first call is always to net control, we eliminate saying that, you begin your transmission with your tactical call or if you do not have one, then your amateur call sign.

Net control will acknowledge you and say “go” or “wait”. If they say, “go”, you are now in control of the frequency and can no communicate your message to the net control station or call another station and pass the message. If possible, move other stations to simplex frequencies to avoid tying up the net. If you need to pass the traffic on frequency, ask the Net Control for permission. If you must pass traffic on the net give extra breaks for any urgent traffic that might need to interrupt your message. If the net control says, “wait” it, means that they have other urgent business to attend to or are about to make an important announcement. Do not leave, just wait.

If you have Emergency traffic say, “Break” if a conversation is in progress.

End all transmissions with you amateur call sign.

Examples:

Station calling: “Aloha Base” (Tactical In)Net Control: “Alpha Base Go”Aloha Base: “I will be off the air for 30 minutes. K9HUD” (Call sign out)Net Control: “Received, KB7EQW”

Station calling: “N7UJK”Net Control: “N7UJK Go”N7UJK: “available for assignment”Net Control: “report to the Aberdeen Fire Department at 700 West Market Street and operate their radio station using the tactical call sign “Aberdeen Fire”N7UJK: “Roger, ETA 20 minutes, N7UJK”

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Net Control: “KB7EQW”

Station Calling: “Montesano Base”Net Control: “Montesano Base Go”Montesano Base: “EOC, Montesano Base”EOC: “EOC”Montesano Base: “Move to 146.58 simplex to receive a priority message.EOC: “Roger, W7EOCMontesano Base: “N7AAL”Net Control: “KB7EQW”

TACTICAL CALL SIGNS

In an emergency, location TACTICAL CALL SIGNS will normally be used. The use of tactical call signs greatly reduces the confusion when various operators use the same station. Their use promotes efficiency and coordination with all individuals or agencies that are monitoring the net.

These are short, easily remembered names, which either identify a location, agency or function. Examples are "Aberdeen Fire,"' "Hoquiam PD," "EOC," "Red Cross," Team 1, or Relay 1. When operators change shifts or locations, the set of tactical calls remains the same. Always keep your volume turned up but not at the expense of others nearby. Use your earphones. If you must leave the net frequency or your location, inform net control. When you return, check back in. TACTICAL AND NET IDENTIFICATION

During an emergency, the use of station identification should be kept to an absolute minimum as it consumes valuable airtime. Do NOT use the typical HF Ham exchange of both "parties" call sign after every transmission. Whatever type of NET you are using, you are not required to check-in every ten minutes for the duration of the incident.

The NET is a series of individual contacts, coordinated by a net control station. Only those in active contact must ID. The ID rule applies to each individual contact. Stations need to ID only because of their own actual transmission; at the end of each contact, or each ten minutes of continuous contact.

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As an example, at the end of a contact using tactical calls with the Amateur call, you might say...."EOC, this is Aberdeen EOC, N7AAA out" or "Aberdeen EOC, N7AAA, or N7AAA. When at the EOC use the call W7EOC when making an ID. Now, let us say you have a longer formal message to be passed on. Contact with the EOC is made at 2003 hours and you finish at 2025 hours. In this example, you would have needed to have ID’d three times - at 2013 and 2023, under the ten minute rules, and 2025 under the end-of-contact rule. Those listening do not ID at all nor does the Net control ID on their behalf.

District 3 Net Control

If needed a district three net control may be opened on the Capitol Peak VHF repeater (145.470) Voice messages are sent through this net to the state or other counties. Request permission from the net operator to proceed

GRAYS HARBOR AMATEUR RADIO CLUB EMERGENCY NET

Normally during a large disaster, the local club will initiate a net on their own frequency. Members and non-AEC members will call in problems from their area to this net. Every half hour, on the hour and half hour (as time permits) the EOC or another AEC station will contact the club net NEC and request a list of reported problems. This will be offered to the EOC operator who will forward them to the IC.

COMMUNICATING WITH A 911 EMERGENCY OPERATOR

It is preferable to speak directly to the operator rather than relaying through a third person. DO NOT precede the description of the problem with your call sign or the fact that you are an Amateur radio operator. Always use good judgment. Keep calm, speak clearly, provide accurate information and be courteous. Give essential details. Answer all questions as the 911 operator asks them. Keep in mind that you are talking to a trained dispatcher who deals daily with providing the correct response and has the necessary knowledge of available resources.

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OPERATIONAL GUIDELINES

OPERATIONAL DOs and DON’Ts

1. Listen for your tactical call sign. Answer promptly.2. Log all calls, incoming and outgoing, if possible.3. Keep the frequency available for others.4. Keep transmissions short.5. Use simplex frequencies for personal uses if feasible. Stay off Repeaters if

possible.6. Use short, simple phrases. Try for five words per line, maximum of five lines (25

words).7. Establish contact before sending messages, which are longer than just a few

words.8. Answer questions directly. Do not explain unless asked for a clarification.9. Do not have items repeated unless you just did not get them the first time. Nor

repeat items unless you are asked.10. Ask for whom the message is intended if not obvious.11. Do allow third parties to speak over your radio.12. Shield your microphone from the wind.13. Consider using an earphone unless someone else has to hear.14. Bring spare batteries.15. Bring a high gain antenna for your HT (mag mount).16. Should the repeater be down, know how to use its output frequency in simplex.17. Use special handling for sensitive messages.18. Do not use VOX or a locking PTT switch.19. Do not try to wear an poratable on your belt and try to transmit.20. Do not leave a net without permission and checking out.21. Do not make unnecessary transmissions.22. Do not use CW shorthand jargon. Instead say, "I copy" or "yes."23. Do not talk louder in a noisy environment.24. Under no conditions panic!

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PREPARING FOR AN EMERGENCY

In the event of a disaster, your first responsibility is to attend to the safety of yourself, family and neighbors and/or plan for your absence. Next, get an assessment of the incident. Then turn on your radio and LISTEN for further instructions and information. Listen to the various emergency nets and your local emergency broadcast station KXRO (1320 kHz) and NOAA Weather.

See Grays Harbor DEM web site for additional information on Emergency Preparedness.http://cms5.revize.com/revize/graysharborcounty/departments/emergency_management/index.php or https://www.facebook.com/Grays-Harbor-County-Emergency-Management-426601594068767/

FAMILY COMMUNICATION

Serious concerns will arise when family members are separated from home, at school or at work. You must do some advance planning. Develop plans for family rendezvous points and communication. Remember that this may not be possible for hours and perhaps days after the event. Establish a friend or relative outside the area as a check-in location for all members of the family. Everyone should then carry the phone number of that check-in. Make certain small children know how to make a long distance telephone call even if they do not have money. You will be of no use to emergency services if your mind is on the safety of your family.

Note: Texting, many times will get your message through while other methods will not.

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GENERAL RADIO ROOM OPERATING PROCEDURES

PURPOSE

This section provides a general Standard Operating Guideline (SOG) for the operation of equipment and personnel in the Grays Harbor County EOC radio room. This SOG covers the responsibilities and conduct of personnel during any training, exercise or activation. For the purpose of this SOG, the term “EOC” means the physical area of the radio room and any other area in the Division of Emergency Management.

The EOC is a working area and will present such an appearance during any operation.

1. The EOC will be kept clear of any unnecessary equipment.2. The floor will be kept clear of all trash, cables and other communication parts not

in use.3. Non-operators or operators who are not currently scheduled for operation will not

use the EOC as a “hang-out.”4. Upon the end of any net, exercise or activation, the last communicator at the EOC

will ensure the EOC is cleaner than when they started the operation.5. Utilize runners if available to deliver written messages. If a runner has not been

assigned, ask the EOC Manager to assign someone.6. Person to person conversation should be taken out of the radio room.

PRE-START PROCEDURES

1. Complete the heading and open the Operator’s log sheet for the current operating period. Operators will normally have their own log.

2. Before applying any power to equipment, operators will pre-set any knobs; dials, switches, buttons, connectors and settings to manufacturer’s or DEM recommended positions.

3. Once equipment has been turned on, follow common safety procedures and reduce power to the lowest output needed.

4. Packet terminals, computers, monitors and associated printers will be turned on; programs loaded, initialized and set to manufacturer’s standards and local specific procedures.

5. Operators will note in their logs any repairs or equipment changes.

STOPPING PROCEDURES1. Stations will not be closed without approval of the IC or his designated

representative.

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RADIO ROOM COMPUTER

INSTRUCTIONS FOR TURNING ON THE RADIO ROOM COMPUTER

All type is small case unless otherwise noted.

Note: Currently we are using the RED Dell laptop for our purposes.

1. Press long button near top left of keyboard. 2. Look for password and other instructions on the computers keyboard.

To log into the Internet

1. Currently we are using WI-FI to reach the internet. The network is “DEM”

READING MAIL FROM THE KANTRONICS TNC MAILBOX

1. Mail light on the TNC should be on or blinking2. In airmail program go to “dumb terminal” under Tools3. Use “enter” to get the cmd:4. Uncheck “Local Echo” box.5. Be on Com 5.6. Set Speed to 9600.7. type c w7eoc-1, LM to list mail R and number to read mail

k and number to kill b to leave mailbox

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AIRMAIL AND WINLINK EXPRESS

AIRMAIL is a program which allows us to interface with the Worldwide Winlink system. Airmail has an Internet, packet and Pactor mode. The one you use will depend on your license and what is working at the time of a disaster. Airmail will also allow you to add attachments.

To open the Airmail programs double click on the “Airmail3” icon on the desktop.

You can compose any number of messages and have them ready to send for the next time that you connect to the Airmail system. All messages will be automatically sent and any messages waiting for you will be automatically downloaded and saved.Note: The Airmail program is no longer updated. It can still be used but Winlink Express is highly recommended as the program to use.

Winlink Express

Winlink allows e-mail to be transmitted via amateur radio in a compressed mode, saving crucial time.

Opening and using Winlink Express

1. Click on the Winlink Express icon found on the Desktop2. Determine whether you are using Packet or Pactor by using the selector found at

the top dead center.3. Select “messages” found at the top to the left. From the pull down, select “new”.4. Normally you will be sending a message to the state. Currently there are three

templates being used. A general message ICS-213, situations report (ISNAP” and an equipment request form. These are found near the end of the address pull down by clicking on “TO”. Make your selection and “X” out of that page.

5. Back at the “new” message page also enter a subject. In addition, on this same page near the top select the form you will be using by clicking on it ONCE. After a few seconds the form will appear. Fill out the form and then click submit found in the bottom left corner. Then click OK. Should a message saying, “This message has not been posted, Close anyway”, select NO. Should a “blank” page appear, Select the “New Message” entry found and the bottom of your screen. Near the top and left of this screen, select “Post to Out box”.

6. Near the top left under “system folders” you should see a “1” next to “outbox. This indicates your message is ready to send. Near the top find the selection “open session” and click on it.

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7. Depending on whether you are sending packet or pactor, different screens will appear.

8. It is beyond the scope of these instructions as to how to proceed. It is highly recommended you consult someone who has had previous experience sending Winlink Express messages.

9. Instructions may also be found on you tube.

PACKET RMS STATIONS: VHF 145.630 - Simplex

W7EOC-10 Aberdeen Direct or route through W7EOC-5, 6 or 7

W5KAV-10 Rochester (route through W7EOC-5 or W7EOC-7

RMS stations: HF

See Airmail address book on computer.

To compose an Airmail message

1. Click on white sheet (top left corner) (format new message)2. Address Book Appears3. Double click on address4. List subject 5. List message6. Click on the “Mailbox” Icon at top7. You can now send this message or compose additional messages

To automatically send and receive messages

Via the Internet:1. Click on lighting bar at top

Or1. Go to modules at top2. Click on Internet access3. Click on green ball

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Via Packet:1. Click on modules2. Click on “Packet client”3. Wait for “packet initialized ok” to appear in red4. Click on address of RMS station in “connect to” box5. Click on green ball

Via Pactor:1. Press and hold the “Power” symbol button in the upper right hand corner of the

TS-480 radio on the right2. Press the green power button on the SCS modem to the right of this radio3. On the Computer, click the “Blue ball” icon on the top right or go to “Modules”

and select “HF terminal”4. Select a station to connect.

FLMSG Fast Link Message

Composing a message.

a. Start the FLMSG program.

b. There are several forms you can choose from. For most AEC messages, you will want to use the ICS-213. Click the ICS tab under the menu, then the 213 tab below that. Make sure the Originator tab is highlighted.

c. Now fill in the form. Note that ICS-213 forms do not allow message numbers; if you need to send a message number, include it as part of the Subject line. The Date box has both a ... button which will automatically insert the current date, and a calendar button which will let you choose the date from a calendar. Most of the time, you will want the automatic button. The Time box also has an automatic button.

d. If you are responding to an already received ICS message, leave the Message box blank, select the Responder tab, and fill out that part of the form.

e. Save the message using the File > Save option. FLMSG will open the file save box. If you are saving the message to your hard disk, the first Auxiliary Emergency Communications Handbook Page 30

time you do this, you will need to choose "C:" drive, then "Documents and Settings", then the name of your user directory, then "NBEMS.files", then "ICS", then "Messages". This is where FLMSG saves and loads its files.

The complete path is:C:\Documents and Settings\your-user-name\NBEMS.messages\ICS\Messages

You can either accept the default file name, or assign a name easier for you to recognize. Then Save the file. The next time you save a file, FLMSG should remember this location.

If you are saving the message to a USB stick or other device, you will navigate to that device using the file save box. The device will be found under "My Computer".

5. Sending the message using Airmail.

How you send a message with Airmail will depend upon whom you are sending the message to. If you are sending it to a station that has the FLMSG program (such as W7EOC), it is best to send the message in FLMSG's xml format. If you are sending it to a station that does not have the FLMSG program (such as W7EMD), then you need to send the message in plain text format.

a. ATTACHMENT To send a message in FLMSG format to a station that HAS the FLMSG program as an attachment:

1) Start the Airmail program, and click the New Message icon. Fill in the address and other heading information.

2) In the Airmail program, Choose File > Attach File, and the file open box will appear. The first time you do this, you will need to choose "C:" drive, then "Documents and Settings", then the name of your user directory, then "NBEMS.files", then "ICS", then "Messages". This is where FLMSG saves and loads its files.

The complete path is:

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C:\Documents and Settings\your-user-name\NBEMS.messages\ICS\Messages

Highlight the file you want to send, and then click Open. Airmail will indicate the file with an attachment icon at the bottom of the message. You will not see the message itself. The next time you send an attachment, Airmail should remember this location.

3) If you are opening a file on a USB drive, you will need to navigate to the device using the File > Open box. The device should be listed under "My Computer". Click on the file you want to send, and then Open. Airmail will indicate the file with an attachment icon at the bottom of the message. You will not see the message itself.

4) Post and send the message as normal.

b. Plain Text To send a message as plain text to a station the DOES NOT have the FLMSG program:

1) Start the Airmail program, and fill in the address and other heading information.

2) Start FLMSG if it is not already running. If the message you want to send is not already displayed, you will need to open the message as in 5a2 or 5a3 above.

3) In FLMSG, click File > View > Plain Text. Your system will open its default text editor (usually notepad in windows) and display the message in text format. Click Edit > Select All. This will highlight the entire message. then click Edit > Copy. This places the message text in the clipboard.

4) Click in the message area of the Airmail window, then right-click and choose Paste. This will place the message in the Airmail message window.

5) Post and send the message as normal.

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c. From this point you can either close FLMSG, or load another file, or click File > New to clear the form and start another message.

6. Receiving an FLMSG message.

a. If you receive an FLMSG message as an attachment in Airmail, in the Airmail program, open the message, right-click on the attachment, and choose "Save As". Airmail will open a file save box.. If you are saving the message to your hard disk, the first time you do this, you will need to choose "C:" drive, then "Documents and Settings", then the name of your user directory, then "NBEMS.files", then "ICS", then "Messages". This is where FLMSG saves and loads its files.

The complete path is:C:\Documents and Settings\your-user-name\NBEMS.messages\ICS\Messages

You can either accept the default file name, or assign a name easier for you to recognize. Then Save the file. The next time you save an attachment from Airmail, it will automatically save in this location.

b. If you are saving the message to a USB stick or other device, you will navigate to that device using the file save box. The device will be found under "My Computer".

c. To open the file, start the FLMSG program. Choose File > Open. FLMSG will display the Open File box. If the file you just saved is not listed, you will need to navigate to the location listed in 6a or 6b above. Highlight the file you want to display, and click OK.

d. It is possible, though not likely, that you may receive an FLMSG message as an xml text file, which starts with a line at the top that looks like <FLMSG>1.1.6. If this happens:

1) Start the FLMSG program. On the tabs bar, choose DnD. A target box will appear.

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2) Highlight the xml text in the message, and drag and drop it to the target box.

3) FLMSG will display the message.

7. Replying to a message.

a. If you receive a ICS 213 message in Airmail that was sent in text mode: 1) Highlight and "Copy" all of the text. 2) Click on the "Reply" Arrow or click on "Message" and then "Reply" or use (Ctrl + R). 3) "Paste" this original text into the new blank message box. (This allows you to read the original message as you formulate your response so you don't forget something and you can also "Cut and Paste" parts of the original text if needed.)

4) Type your reply in the spaces at the bottom.5) You have the option of deleting any or all of the orignal

message prior to sending the reply. (It's probably best to leave the original text so the recipient clearly knows what you are replying to.)

Printing a message.

a. Open the message as in 6a or 6b above.

b. Choose File > View > Html file copy. This will bring up a properly formatted message form in the system's default web browser. From there you can print it using File > Print

For people familiar with packet but not comfortable with Airmail

To use the Airmail program for standard packet operations: Using the Kantronics station.1. Click on tools2. Click on dumb terminal3. Need two green boxes at bottom to proceed

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4. Use Comm 55. Unclick “local echo”6. Speed 96007. Need to get cmd: May have to type something and hit enter to get it

Connect to the RMS station or the state EMD1. Type: example: to send traffic to the State:2. At their (w7emd) mailbox: sp w7emd3. Follow the directions

4. In subject line type

At an RMS station to send to an airmail mail box1. sp smtp:w7emd2. Follow the directions3. In subject line type:

At an RMS station to send to a e-mail account1. sp smtp:[email protected]. Follow the directions3. In subject line type:

Disconnect from station

W7EMD VIA N7UJK-8

1. Open the airmail program

2. Click on the “White Paper” to the top left.

3. Select the type of message you wish to send.

4. Fill out message.

5. Click on the “TO” box and select W7EMD. Be sure to remove any other information in this block.

6. Fill In subject

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7. Look toward the top right corner for "post Via".  Normally this will says Wl2k. Click on "post via" and you will see a box open called "post message".  Where it says post via, put in W7EMD and hit ok. Make sure W7EMD is only in this box.

8. Click on the mailbox,

9. Click on modules and select “packet Client” Make sure it says W7EMD via N7ujk-8.

10. Click the green ball.

RMS AND LEGACY PACKET

When you connect to the RMS station with legacy packet, (dumb Terminal) the RMS station responds by giving you a sign-on message (varies with the station) and finally a

prompt:

K7GA RMS Wein >

This prompt includes the specific CMS that the station is currently connected to and the ">" flag. At that point, the RMS will communicate using traditional PBBS commands. You can (as you said) use "LM" to List Mine. You can use "RM" for Read Mine, and

"KM" for Kill Mine (Delete ALL my messages).

You can also use "R" and a message number to read a specific listed message, but the Winlink message numbers are like 10 characters long. Same goes for "K" and the msg number. This looks like:  R 127433B26  The easy way to do this is "copy/paste" the

number.

You can send a message either to an email address or to a Ham call. If I wanted to send you a message that would wait in your Winlink mailbox for you to connect and retrieve, I

would use:  SP K9HUD

To send a message for email delivery, use:  SP SMTP:[email protected] "SMTP:" is required, to alert the program an email address follows, and there is no

space after the colon. Replace "[email protected]" with the email address.

When you send a message, after you enter the "SP" command, it asks for the subject line, and tells you to end the message with a "/EX" on a separate line. This is all the same as

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leaving a message in someone's PBBS.

At the end, you use "B" at the prompt to drop the connection

MESSAGES

When you connect to the Airmail system the program will automatically send out all of your messages, retrieve all messages waiting for the EOC, and then automatically disconnect from the station.

If any messages were received, they will be stored:1. Click on “In box” on left2. New messages have a red flag3. Click on any message to open and read it

To reply:1. At the top of the screen click on the “U turn” icon (Format a Reply message)2. Type your new message and click on the “Mailbox” icon and it is ready to send on

your next connection to the Airmail system3. You can delete any selected message but it might be better to print and save all

messages from a single event

WHEN FINISHED IN THE RADIO ROOM

Turn off all equipment except the Federal Modem and the radio attached to the Kantronics KAM XL TNC and the TNC.

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CONNECTING TO THE STATE EMD MAILBOX

FNPACK AND AEA PK-88(Used only if Kantronics modem fails)

INSTRUCTIONS TO CONNECT

1. The Kantronics TNC MUST be turned off.2. Check to see if the radio above the AEA TNC, the AEA PK-88 TNC and

Computer are all on.3. Open the FNPACK program.

Connecting to the state EMD

Method 11. Click on “select destination”2. Double click on Minot3. Click on “connect”4. Once connected to Minot, reselect destination tab5. Double click to SMTN or ELYSSA and then the “connect” button6. Once connected type c w7emd hit enter7. This brings you to leaving a message in the usual way

Method 21. Must have cmd: on screen to proceed. If not there hold down Ctrl button and

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press C2. type c w7emd via n7ujk-83. This will bring you to the state EMD mailbox

Leaving a message at the State EMD mail box

1. Type s w7emd2. Enter subject followed by the message3. On last line by itself, type /ex hit enter4. Wait - should soon say message has been saved

Connection to the Pk-88 Mailbox

1. If there is mail the STN light will be blinking2. At the cmd prompt type MDcheck 3. Type L and enter4. Type R n = the message # and enter5. To Kill a message type K and the message # and enter

Turning on the Printer

(Note: Do not have the printer on if using the Pactor system)

1. Press the on button on lower right toward rear2. Highlight that which you want printed3. Click on Print

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FREQUENCY LIST

CONFIDENTIAL – NOT FOR DISTRIBUTION

1 3.985 Primary HF State Emergency Net 2 3.994 Secondary State Emergency HF Net 3 3.624 HF Packet (Pactor)4 7.245 Alternate State Emergency Net5 45.360 Grays Harbor/State CEMNET6 45.480 State CEMNET (KOM-575)7 47.420 Local Red Cross8 121.500 ELT - Emergency Locator Transmitter 9 122.200 Bowerman field Unicom10 145.630 Packet to Grays Harbor EOC and State EMD 11 145.270 Community/ MK Reed Hospital - S Mtn. Rept. (PL-103.5) 12 145.310 North Cove Repeater (PL-118.8) Linked to Beachnet13 145.390 Cosmopolis Repeater (PL-118.8) Linked to Beachnet14 145.470 District 3 NET - Capitol Peak (PL-100.0) t15 146.580 Local Amateur Emergency Simplex16 146.900 G.H. Ham club Repeater (PL-88.5) Saddle Hill17 147.060 Baw Faw Repeater (PL-110.9) Lewis County & Centralia18 147.160 G.H. Ham club Repeater (PL-88.5) - Aberdeen19 147.180 Megler Repeater (PL-88.5) Linked to Beachnet20 147.340 Pacific County - Holy X Repeater (PL-82.5) 21 440.675 Naselle Repeater (PL-118.8) Linked to Beachnet22 444.400 North Cove Repeater (PL-118.8) Linked to Beachnet23 441.675 KO Peak (PL-118.8) Linked to Beachnet24 442.675 Holy Cross (Pl-118.8) Linked to Beachnet25 444.050 Minot PK (PL-118.8). linked to Beachnet2627

444.200444.600

Saddle Hill (PL-118.8) Linked to BeachnetAberdeen Hospital (PL-103.5)

28 444.700 Neilton Repeater (PL-118.8) Linked to Beachnet 29 444.800 Long Beach (PL-118.8)30 444.950 Capitol Peak Repeater (118.8) linked to Beachnet31 153.830 Fire Red Net32 154.145 Hoquiam Fire33 154.310 Aberdeen Fire

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34 155.010 Sheriff Operations35 155.160 State Search & Rescue (KRG-779)36 155.235 Grays Harbor SAR Secondary37 155.370 LERN38 155.430 Hoquiam Police39 155.730 Aberdeen Police34 155.565 Sheriff Primary41 155.910 Sheriff Secondary42 156.135 OSCCR43 156.800 Coast Guard - CH 16 (Emergencies)44 157.050 Coast Guard - CH-2145 157.100 Coast Guard - CH-2246 168.525 Olympic National Park47 155.790 Special Operations (OPS-3) - Sheriff48 463.075 WHERS – Hospital Net49 155.2425 State SAR #250 155.3025 State SAR #3Radio Nets: 3.985 Primary, and 3.994 or 7.245 alternates

Packet: 145.630 See map on wall in EOC for stations

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AMATEUR EMERGENCY FREQUENCIES

UHF

CAPITOL PEAK 444.950 PL-118.

CAPITOL PEAK 441.950 PL-103.5 (Private Station)

CAPITOL PEAK 443.525 PL-173.8 (Private Station)

D-3 MST Medical NET 440.550 PL-103.5 (St Peter Hospital) HOLY X 442.675 PL-118.8 (Pacific County) KO PEAK 441.675 PL-118.8 (Main Pacific County Repeater)

MINOT 444.050 PL-118.8 NASELLE 440.675 PL-118.8 (Pacific County)

NEILTON 444.700 PL-118.8 NORTH ABERDEEN 444.825 PL-118.8 (EOC Admin – not for general use)

NORTH COVE 444.400 PL- 118.8 (Pacific County)

OLYMPIA AREA 441.400 PL-103.5

RANDLE 444.875 PL-100.0 (Lewis County)

SADDLE MTN 444.200 PL-118.8 SHELTON 443.250 PL-100.0 (Mason County)

SHELTON 444.450 PL-100.0 (Mason County) SOUTH MTN 441.925 PL-100.0 (Mason County)

VHF

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ABERDEEN 147.160 PL-88.5 Ham Club BAW FAW 147.060 PL-110.9 - LEWIS EOC & CENTRALIA EOC

CAPITOL PEAK 145.470 PL-100.0 DISTRICT 3 NET

COSMOPOLIS HILL 145.390 PL-118.8 COUGAR MTN 147.080 PL-103.5.GOLD MTN 146.620 PL-103.5 HOLY CROSS 147.340 PL-82.5 -Pacific EOC

GRAYS HARBOR 146.580 SPX Primary Back-upSee Grays Harbor contact sheet for additional simplex frequencies.

ISSAQUAH 145.330 PL-179-9 LONGIVEW 147.260 PL-114.8 MEGLAR 147.180 PL-118.8 (Pacific County) NORTH COVE 145.310 PL-118.8 (Pacific County)OLYMPIA 147.120 PL-110.9 OLYMPIA 145.150 PL-103.5 Neilton Peak 146.900 PL-88.5 Ham ClubSHELTON 146.720 PL-103.5 - MASON COUNTY EOCSOUTH MTN 145.270 PL-103.5 MST Net/Community HospitalSTATE EMD 145.370 PL-136.5 (State does not always monitor)THURSTON EOC 147.360 PL-105.3 TENINO 145.490 PL-127.3 (Thurston County)

NOAA Weather Radio

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Is a nationwide network of radio stations broadcasting continuous weather information directly from the nearest National Weather Service office. The network broadcasts official Weather Service warnings, watches, forecasts and other hazard information 24 hours a day, 7 days a week.

This is your single source for weather and emergency information. It also broadcasts warning and post-event information for all types of hazards – including natural (such as earthquakes or avalanches), environmental (such as chemical releases or oil spills), and public safety (such as AMBER alerts).

Broadcasts are found in the VHF public service band at these seven frequencies (MHz):

162.400 162.425 162.450 162.475 162.500 162.525 162.550

Depending on your location in Grays Harbor, one of the following stations will provide the necessary information. Normally the clearest/loudest signal is the best. Most will use the Olympia station.

Astoria – 162.400Forks – 162.425Olympia – 162.475

SAME CODEING

Grays Harbor Code - 053027

IT provides in digital format specific, timely information on the nature and location of a threat to the safety of those most immediately at risk. Its greatest value is to significantly

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improve the automatic selection and distribution of messages about events that threaten people and/or property. The SAME six-digit identification format allows listeners to filter the broadcast of warnings and emergency alerts to receive for subsequent action only messages and information for their selected geographic areas. This format allows listeners to reduce the number of perceived “false” warnings and number of unwanted notifications received in unaffected localities

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ICS 213 GENERAL MESSAGE FORM

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ICS 213 GENERAL MESSAGE FORM

ICS 309 COMMUNICATIONS LOG

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ICS 213 GENERAL MESSAGE FORM

ARES/RACES/AECCOMMUNICATIONS LOG

MISSION # DATE PREPARED:TIME PREPARED:

FOR OPERATIONAL PERIOD # TASK NAME:

RADIO OPERATOR NAME STATION I.D.

LOG

STATION I.D.

TIME FROM TO SUBJECT

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REV 96/04/22 ICS 309

MESSAGE FORMThe American Radio Relay League –Washington State ARES/RACES form

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Place of Origin________________________________________________________ Time Filed________________Date__________________

TO: ___________________________________________________________________________________________________________

Address:___________________________________________________________________________________________________

(Say: “ BREAK FOR TEXT”)

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Auxiliary Emergency Communications Handbook Page 51

(Say: “BREAK FOR SIGNATURE”)

Signature:_________________________________________________________________________________________________________

Received From Station_______________________ Time___________ Date____________________ By Operator____________________

Sent/Delivered To Station ______________________ Time____________ Date____________________ By Operator________

AUXILIARY EMERGENCY COMMUNICATONS

CODE OF ETHICSAs a member of Auxiliary Emergency Communications (AEC), Iacknowledge and will strive to embody the term “Auxiliary Emergency Communicator” and “Back up Emergency Communicator”.

I have a moral obligation to those in need, public agencies and other State Emergency Workers with whom I work. I shall endeavor to guard their interests honestly and deal with them fairly, wisely and in an efficient, proper manner.

I will be mindful that my actions represent the unit to both those who also perform emergency communications duties, the Grays Harbor County Emergency Management (DEM) office and the community at large and will act with tact and diplomacy respecting the confidentiality of information I receive.

I will not discredit members of other teams, units or other State Emergency Workers. I will not seek to resolve issues that may arise through a public forum, but rather through the appropriate chain of command.

If another person does or says something, which is offensive to me, I will first try to resolve directly with that person and if that fails, I will discuss the matter with one or more of my unit’s officers.

I will honor the cultural, political, religious and racial diversity of all people and treat them with dignity and respect. In no way will such differences interfere with my assigned duties.

I will remember that personal goals are secondary to the needs of those in need.

I will honestly represent my abilities and limitations to requesting agencies and other teams with whom we deploy. I will continuously work to improve my personal knowledge and skills and will willingly share such information with others in the spirit of cooperation. I will assess risks accordingly and not place others or myself in unnecessary jeopardy.

Auxiliary Emergency Communications Handbook Page 52

To the best of my ability, I will comply with the Grays Harbor Auxiliary Emergency Communications (AEC) Handbook, the SOP’s and the state/local RACES plan. In addition, I am aware of AEC’s expectation that I attend a sufficient amount of unit training’s.

That I understand I shall not represent AEC or the DEM office in any manner with out the expressed permission of the Emergency Management Manager. Moreover, while representing AEC I will notparticipate in any activity without a state mission/training number. My signature below constitutes my personal affirmation of responsibility to discharge these obligations.

RESOURCE LINKS

Airmail V3 http://www.siriuscyber.net/ham/

ARRL Amateur Radio Emergency Field Resources Manual: http://www.arrl.org/FandES/field/aresman.pdf

ARRL Public Service Communications Manual: http://www.arrl.org/FandES/field/pscm/

ARRL Western Washington Section http://www.arrl.org/sections/?sect=wwa

Beachnet Repeater System http://www.qsl.net/nm7r/

Emergency Worker Program: http://apps.leg.wa.gov/wac/default.aspx?cite=118-04

Grays Harbor Amateur Radio Club http://www.gharc.org/

Grays Harbor Emergency Management: http://cms5.revize.com/revize/graysharborcounty/departments/emergency_management/index.php

National Interoperability Field Operations Guide. http://www.npstc.org/documents/NIFOG%20v1.2%204-14-2008.pdf

Skywarn Weather Spotter Training http://www.wrh.noaa.gov/sew/spotter.php

Washington State Amateur Radio Services Plan (RACES) http://www.emd.wa.gov/telcom/telcom_races.shtml

Washington State ARES http://www.wastateares.org/

Washington State Emergency Net http://www.wastateares.org/WSEN/

Auxiliary Emergency Communications Handbook Page 53

Western Washington Medical Services Emergency Communications Team http://www.ww7mst.org/

Winlink Expresshttp://www.winlink.org/

Auxiliary Emergency Communications Handbook Page 54