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National Center on Child Care Quality Improvement QRIS Standards Learning Table Session #3: Efficiency in Monitoring: Streamlining Documentation

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QRIS Standards Learning Table. Session #3: Efficiency in Monitoring: Streamlining Documentation. Introductions and Updates. Introduce the state team (Name, title, agency) AL, CA, CT, GA , HI , NV, OR, VI - PowerPoint PPT Presentation

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Page 1: QRIS Standards Learning Table

National Center on Child Care Quality Improvement

QRIS Standards Learning Table

Session #3: Efficiency in Monitoring: Streamlining Documentation

Page 2: QRIS Standards Learning Table

2

Introductions and Updates• Introduce the state team (Name, title, agency)

AL, CA, CT, GA, HI, NV, OR, VI• Describe what your state team has been doing with regard

to your QRIS since our last call. It could be related to the homework or other points of interest in your work.

• Share strategies your state is using to bring these concepts and materials back to workgroups within the state. (agendas, topics, etc.)

• If a certain resource or idea has been particularly helpful, tell us about that.

Page 3: QRIS Standards Learning Table

Key Point

Even a QRIS that appears simple can become complex and expensive to administer unless steps are taken to streamline the documentation procedures for standards and sources of evidence.

Page 4: QRIS Standards Learning Table

Sources of Evidence

For each standard you must:• Clarify if/when documentation is required

Example: If you’ve already seen a source of evidence in the past, do you need to see it each year?

• Specify what documentation can be accepted to verify compliance.

Page 5: QRIS Standards Learning Table

Efficiency Opportunity: Current Assessment Tools as Source of Evidence

• Some Program/Classroom Assessment tools measure the same content.

• Some Program/Classroom Assessment tools measure criteria included in a state’s QRIS.

• Thus, a QRIS could use an Assessment tool – such as ERS or PAS as the source of evidence.

Page 6: QRIS Standards Learning Table

Do the common tools measure the same concepts?

ECERS-R FCCERS-R CLASS PAS BAS

General Cognition Social & Emotional Development

Approaches to Learning Heath/Physical Development Business Practices Family Involvement Internal Communication Leadership/Management ?

Page 7: QRIS Standards Learning Table

Efficiency Opportunity: Self-Report

• What standards are most appropriately verified by self-report?

• What are effective procedures for validating self-reporting? Is random sampling appropriate?

• What documentation needs to be available for review?

Page 8: QRIS Standards Learning Table

Efficiency Opportunity: Automation

• How can automation streamline the monitoring process?– Links to data-bases for licensing, registry, CACFP,

subsidy, accreditation– Electronic scoring/reporting of ERS, CLASS, PAS/BAS– Director portals or on-line applications (in real time)

that enable programs to upload evidence– Provider-focused platforms that include downloadable

tools/templates to support compliance

Page 9: QRIS Standards Learning Table

Automation: Learning Table States

Results from both sessions:• Links to Registry: AR, DE, NH, OR, GA

(OK, CA, PA developing)• Links to Licensing: DE, KY, NM, OK, TX, OR, PA• Links to PreK Monitoring: NM• Links to Head Start Performance Review: AR, DE, OK• On-line Upload of Documentation: AR, NM

Page 10: QRIS Standards Learning Table

Case Study: Maine

Michel Lahti, PhDUniversity of Southern Maine

Page 11: QRIS Standards Learning Table

QUALITY FOR ME – THE BASICS

• Licensing compliance• Membership in MRTQ Registry• Online application based upon a self-evaluationOnce the on-line application is submitted, the provider

immediately receives feedback from the Quality for ME system regarding the anticipated Step level

• Portfolio of documentation (random)• On-site Observations (random)

Page 12: QRIS Standards Learning Table

The General Approach• Web-based application • Linkage to licensing database and PD Registry

– Relieves burden for all applicants– Improves data quality in QRS application– Feedback loop also improves data quality in linked database

• Criteria cross-walked with Accreditation criteria• Self-report on remaining items

– About 50 specific questions if no Accreditation– Reduced to just 5-10 questions depending on Accreditation

• Immediate feedback on how to move to next step in each area

• Individual and aggregate reports shared with R&R centers to facilitate technical assistance

Page 13: QRIS Standards Learning Table

QRS Step in Each of Eight Areas:• compliance history/licensing status• learning environment/developmentally appropriate

practice• program evaluation• staffing and professional development• administrative policies and procedures• parent/family involvement• family resources• authentic assessment

Criteria for achieving steps cross-walked with standards for the following:

• NAEYC Accreditation• NAEYC Candidacy• National Association of Family Child Care Providers Accreditation• National After School Association Accreditation• American Montessori Society Accreditation• Head Start: Zero Non-compliance Issues at Last Review / All

Non-compliance Issues at Last Federal Review Resolved

Page 14: QRIS Standards Learning Table

Program LicensingMeDHHS, Augusta program license # contact info capacity license status license expiration type of program …

Maine Roads To Quality (Prof Dev Registry)Univ of Southern Maine, Portland provider ID provider education provider training record license # of program where provider employed …

Quality Rating SystemUniv of Maine, Orono program license # self-reported data calculated data …

Maine Roads To Quality (Prof Dev Registry)Univ of Southern Maine, Portland program license # accreditation …

Key Data Linkages

Page 15: QRIS Standards Learning Table

Improves Data Quality at Linked Databases

Page 16: QRIS Standards Learning Table

Immediate Feedback to Applicant

Figure xx. Example of automatic immediate scoring report provider

Step Report

Section Name Steps Compliance History/Licensing Status 1

Learning Environment/Developmentally Appropriate Practice

2

Program Evaluation 1

Staffing and Professional Development 1

Administrative Policies and Procedures 4

Parent/Family Involvement 2 Community Resources 4

Child Observations 2

Overall the Program is at Step 1

Page 17: QRIS Standards Learning Table

Immediate Feedback to ApplicantFigure xx. Example of detailed automatic immediate feedback to provider on how to achieve next steps in each area of QRS evaluation (abbreviated).

Recommendations

Compliance History / Licensing Status

Current step is #1. In order to move to step #2:

Your facility must have no substantiated serious violations in the past year.

Learning Environment / Developmentally Appropriate Practice

Current step is #2. In order to move to step #3:

At least 50% of lead teachers (per program site) working with children ages 3-5 must have completed the training on implementing curriculum based on Maine’s Early Childhood Learning Guidelines.

Program Evaluation

Current step is #1. In order to move to step #2:

Your program must provide an opportunity to identify strengths and weaknesses that is inclusive of staff, families, and administrators

Staff must be given feedback regarding the yearly self assessment

Staffing and Professional Development

Current step is #1. In order to move to step #2:

Your program must hold staff meetings on monthly or more basis Are at least 50% of your lead teachers must be at a level 5 or above on the Maine Roads to Quality

Direct Care Career Lattice

Administrative Policies and Procedures

Current step is #4. This is the highest step. Congratulations!

Parent / Family Involvement

Current step is #2. In order to move to step #3:

Parents of infant and toddlers must be provided with a written daily communication about their child’s day

Community Resources

Current step is #4.

(specific recommendations for each of 8 areas)

Page 18: QRIS Standards Learning Table

Data Usage…

• Monitor Enrollments and Characteristics of Programs

• ERS Scores – Focus on Areas of Strength and Improvement

• Monitor Program Progress through Step Levels• Monitor Supports to Programs• Infrastructure for Evaluation Projects:

– Comparing QRIS to non-QRIS Sites– Investigate QRIS Standards: Use of Child Level

Assessments– Validation Study

Page 19: QRIS Standards Learning Table

Lessons Learned from Maine

• Intention is to Build a System, an Infrastructure to Help Align ECE Programming

• Develop Working Partnerships with State Program Administrators and University Research Staff

• System Operation Requires Ongoing Attention - Keep it Valid and Reliable

• Importance of Translating Data from QRIS Monitoring into Information for Decision-making

Page 20: QRIS Standards Learning Table

BENEFITS TO JOINING QUALITY FOR ME…

• Ability to accept Child Care Subsidy and receive a payment differential based upon Step Level

• Assistance in paying for Accreditation fees and cohort supports (some facility improvement grants)

• On-site technical assistance• Scholarships to pursue early childhood education

degrees• Tax credits for parents and providers

Page 21: QRIS Standards Learning Table

Automation of QRIS Implementation

Results from both sessions and other states included: • WELS (FL, NY, MS)• MOSAIC (MI, CA)• BRANAGH (LA)• State - Developed Systems (AZ, ME, GA, PA)

Page 22: QRIS Standards Learning Table

Georgia’s Online SystemBackground

Design - 2011-2012 Launched 1/2012

Equal emphasis on Process Quality (ERS) and Structural Quality (Program Portfolio

In-house design and development of online system to manage all of Quality Rated from process to data

ApplicationTraining/Technical Assistance – Registration to trackingPortfolio Submission – CQI PlansIncentives ManagementResourcesReports and Data

Communication

Page 23: QRIS Standards Learning Table

Quality Rated Components

Page 24: QRIS Standards Learning Table

Research Questions – Data Dictionary

• Validation and research guided development of online system

• With TA support from FPG– Developed logic model– Developed validation and evaluation model– Created data dictionary– Created reports

Page 25: QRIS Standards Learning Table

Validation Plan by Phase

Phase ValidationPhase 1Completed 12/2011

Content Validation (standards)

Phase 29/1/12 > = to 30 portfolios submitted

Inter-rater reliability (portfolio/ERS) Distribution of program standards and criteria Correlating components Portfolio accuracy - elements verified at ERS visit (long and short form)ERS distribution

Phase 33/2013

Distribution of rating levels- rating distributions by program type (HS, rural vs. urban types of children served, etc.)Testing of various scoring structures/weighting and cut-offs

Phase 32014

Meaningful differentiation of quality levels with another outside variable i.e. CLASS

Page 26: QRIS Standards Learning Table

Evaluation Plan

Type of evaluation questions

Year 12012-2013

Year 22013-2014

Year 32014-2015

Year 42015-2016

Year 52016-2017

Participation x x x x xRetention x x x x xMotivation x x x Quality Supports (TA, Training, Incentives, Tiered Reimbursement, Bonus Packages)

x x x

DECAL Resources and Processes

x x x x

Statewide Quality Improvement

x

Page 27: QRIS Standards Learning Table

Logic ModelMission Statement Quality Rated will improve the quality of early education and school age care programs through ‐

aligning and coordinating system-wide initiatives.

Long Term Goals

Years 5 and beyond

Families choose higher rated programs

25% of children receiving subsidy are in rated programs

Some programs increase quality by at least 1 level51% of Georgia counties have 51% or more of eligible programs participating Quality of ECE programs statewide has improvedFor programs rated within the last 4 years:• Enrolled programs continue to participate (measure)

Intermediate GoalsYears 3-4

Families choose Quality Rated Programs

20% of children receiving subsidy are in a Quality Rated program

For programs rated within the last 2 years:• Retention at 75%• Some programs increase quality by at least 1 levelRecruitment: • 25% of registered FCC homes participating in Quality Rated• 40% of licensed GDCH and Centers participating in Quality Rated• 50% of programs that receive CC subsidy are participating in Quality Rated

Short Term Goals

Years 1-2

Families have access to Quality Rated Programs

10% of children receiving subsidies are participating in a Quality Rated Program

Recruitment:• 10 % of registered FCC homes participating in Quality Rated• 15 % of licensed GDCH and Centers participating in Quality Rated• 75 % of programs participating are rated• 25% of programs serving subsidized children are participating in Quality

RatedDevelop a process to recruit and serve exempt but eligible entities (school districts w/GA Pre-k, Head Start, DOD)

CHILDREN and FAMILIES PROGRAMS

Output # of programs participating # of programs rated with quality improvement plan

# of programs receiving support

Activity Programs volunteer to participate in Quality Rated, ratings assigned, supports to improve quality (TA , PD, bonuses, incentives, tiered reimbursement, public awareness campaign)

Input Stakeholder developed Quality Rated standards, public and private funding, research findings

Ongoing Validation and Evaluation

Page 28: QRIS Standards Learning Table

Online Site Users

• Quality Rated staff• Technical assistance staff• Resource and referral agencies• Programs enrolled in QR• Incentive partners• Research team• Parents in 2013 – will see levels

Page 29: QRIS Standards Learning Table

Quick Tour of the Site

Page 30: QRIS Standards Learning Table

Lessons Learned in Georgia

• Keep it simple• Resources make all of the difference• Transparency• INVOLVE THE RESEARCHERS

Page 31: QRIS Standards Learning Table

Web-Based Supports for Providers

The Raise Quality Tab on ECESharedResources.org:http://national.ecesharedresources.net/index/

• SharedSource PA, • Child Care Tennessee, • New Mexico Early Learning Alliance• Oregon• Maine

Page 32: QRIS Standards Learning Table

Efficiency Opportunity: Multi-Site Centers

• How is documentation streamlined for multi-site centers?

• What information can be gathered from the central office?

• What must be gathered at each site?• What standards might be revised given a

multi-site management framework?

Page 33: QRIS Standards Learning Table

QRIS Administration withMulti-Site Centers: State Examples

• New Mexico – Verify documentation at central office

• Oklahoma – Head Start participation• Georgia – Cohort structure

Page 34: QRIS Standards Learning Table

Verification: Effective and Efficient?

Standards Think Tank Participants thought the most effective and efficient verification methods were:• Objective Third Party Observation/Assessment• Electronic Link to Licensing, Registry or other

Official Database• Self-Report with Verification of Random

Sample

Page 35: QRIS Standards Learning Table

Questions, Reflections, Comments?

Page 36: QRIS Standards Learning Table

Next Session - Homework1. When you consider your state’s initial QRIS standards or in the early stages of implementation, what types of considerations are your team discussing?• Ease of administration of the QRIS• Standards that provide administrative or research data (e.g., must enroll in the state Professional

Development Registry)• Ease of participation for early care and education programs in QRIS (e.g., Do the standards begin very low to

entice enrollment? How rigorous is the highest level?)• Research base for the standards• Standards that address emerging issues (e.g., diversity, child assessment, reflective practice)• Alternate pathways for various provider types (under what circumstances for which types of providers)• Other2. What data or research did you use to guide your selection of QRIS standards and what type of data are you collecting to guide future revisions?• Information from participants in the QRIS (programs, providers, parents)• Data from your QRIS management system• State Research • National Research• Other

Page 37: QRIS Standards Learning Table

Thank You

NCCCQI does not endorse any non-Federal organization, publication, or resource.

Follow-up Contacts: [email protected]

[email protected] [email protected]

[email protected] [email protected]

[email protected]@icfi.com

www.qrisnetwork.org

National Center on Child Care Quality Improvement