qfd by siemens- managing holistic systems & requirements

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Siemens PLM Software Copyright © Siemens AG 2008. All rights reserved. Ian Walls Business Development Managing holistic systems & requirements 2008 Medical Industry Forum 30 th April 2008

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Development of PLM Software applying Voice of the Customer (VoC) and QFD methodologies

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Page 1: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Copyright © Siemens AG 2008. All rights reserved.

Ian WallsBusiness Development

Managing holistic systems & requirements

2008 Medical Industry Forum 30th April 2008

Page 2: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Ripped from the headlines …The cost of requirements out of context

A navigation error pushed NASA's latest Mars mission fatally close to the planet Thursday, leaving the $125 million probe lost in space and possibly destroyed…

--CNN

A focus on noise reduction at the expense of durability costs ~$250 million in recalls …

--Wall Street Journal

Recall of 50,000 brand new SUV’s because an assembly line conveyor belt that was too narrow for the wider 2002 model may have cut the tire tread …

$1.1 million/day cost over-run, 2 years late—blamed on baggage handling sub -system problems

– ABC News

Page 3: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Recalls are Rising…

Page 4: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Root Cause of Recalls Jan – June, 2007

Page 5: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Systems ArchitectingDefining the Whole System

Car

Engine Trans-mission

Clutch

Block FuelSystem

Electrical PowerTrainBody

TechnicalPerformanceTargets

RequirementsLinks

NotesBlock Fuel

System

Page 6: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Requirements PoolRegulations

Customer

Spec’s

CustomerInputsMeetings

Technology

PR’s

Lessons Learned

Design

Spec’s

Test

Doc’s

Web

Doc’s

User

Doc’s

Organizing Requirements

Why’s

Doc’s

Standards

Requirements traceability through the process

Page 7: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

TcSETeamcenter for Systems Engineering

VOC

Design Reqs

Systems Definition

Analysis

Verification

Page 8: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Voice of the Customer

VOC

Page 9: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Voice of the Customer (VOC)

CaptureQFD

QFD

TcSE

TRIZ

DesignSelection

WhatImportance

AffinityDiagram

TcSE Excel Report SensitivityAnalysis

StatisticalAllocation

Multi-ObjectiveOptimization

MonteCarlo

TcSE Visio Diagram

TcSE Word Doc

Page 10: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

VOC –Quality Function Deployment (QFD)

Page 11: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Design Requirements

VOC

Design Reqs

Page 12: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Design RequirementsMS-Office Integration

Use MS Word to create/edit requirement informationIncludes tables, pictures, embedded OLE objects, etc.

Double-clicking on the requirement launches Word for editing the

requirement

Exit/Saving the requirement, puts everything back in

the database

Page 13: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Design Requirements“Live” Excel interface

Requirement properties…

…can be edited inline or directly Excel.

Page 14: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Design RequirementsLinking/Traceability Features

Bi-directional trace links created by point/clicking or drag & drop.

Start link/end link

…links visible from the “links” tab

Page 15: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Systems Definition

VOC

Design Reqs

Systems Definition

Page 16: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

System DefinitionVisio Live integration & Process templates

Page 17: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Systems DefinitionOn-Demand document generation

On-Demand Document Generation from

Teamcenter

Page 18: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Analysis

VOC

Design Reqs

Systems Definition

Analysis

Page 19: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

DFMEA

ControlPlan

PFMEA

End Product

AnalysisThe Quality Process

Page 20: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

AnalysisFailure Modes & Effects Analysis (FMEA)

Page 21: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

AnalysisTraceability to the product structure

Door

Sheet Metal

Glass

Latch

Page 22: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Verification

VOC

Design Reqs

Systems Definition

Analysis

Verification

Page 23: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

VerificationStatus dashboard

Create links

Colour coding for verification

status

hyperlinked to document

Page 24: QFD by SIEMENS- Managing holistic systems & requirements

Siemens PLM Software

Teamcenter Systems Engineering Summary

Define, manage and track the correct set of requirementsCross-domain system definitionManage systems, data, and process thoughout the lifecyleObject-centric, not document centricLean compliance

Page 25: QFD by SIEMENS- Managing holistic systems & requirements

Thank YouThank You