Presented by:Tanya RathoreSwati Suman

(BANASTHALI UNIVERSITY)

• It is a process of working through the details of a problem to reach a solution.

• It may include mathematical or systematic operations and can be a gauge of an individual’s critical thinking skills.

• Problem solving technique covers six steps:

1. Defining the problem

2. Analyzing the problem

3. Developing the possibilities

4. Selecting the best solution

5. Implementing

6. Evaluating and learning

Definition- Problem 1

Sharp reduction of campus placement rate over the past 3 years.

Symptoms of problem:

Less number of admissions

Frustration among students regarding placement

Companies coming for recruitment less in number

Less number of placements

Analysis

Brainstorming

Lack of quality teaching

Faulty Selection procedure

Inconsistent academic record

Inability of students to

express their ideasLack of participation

Poor image of college

Less contact with companies

Through survey analysis , the prioritized table is as follows -

s. no. causes frequency Cumulative frequency

1 inability to express ideas 39 39

2 Faulty selection procedure 23 62

3 Inconsistent academic record 18 80

4 Lack of participation 5 88

5 lack of quality teaching 5 93

6 Less contact with companies 5 98

7 poor image of college 2 100

Pareto analysis

Root causes

1. Students being unable to express their ideas in interview

2.Selection procedure

3. Inconsistent academic records of students

• Studies should be more practical based. Timely projects based on real issues should be given to students.

• Filter candidates using assessments not just resume. The objective of these tests is to filter out those candidates who don’t have the core skills that company require the most.

• Students should maintain consistency in their academic records by regular study rather to study in exams night.

MISSION

To increase the rate of placement to 120%

Suggested remedy:

Definition- Problem 2

Industry satisfaction of recruits from our campus has been low for the past 3 years.

Symptoms of problem:

Not getting appreciation for work from boss

Frustration among recruit and boss

Recruit not been selected for working on new project.

Analysis

Brainstorming

Switching over jobs frequently

Lack of analytical skills

Student expectations

Old and obsolete knowledge

Job not of their interest

Lack of co-operation

Through survey analysis , the prioritized table is as follows -

s. no. causes frequency Cumulative frequency

1 Job not of their interest 31 31

2 Lack of analytical skills 27 58

3 Student expectations 22 80

4 Old and obsolete knowledge 10 90

5 Lack of co-operation 7 97

6 Switching over different jobs frequently 3 100

• Students should submit their resumes only for positions they are interested in , qualified for & plan to be available to interview for.

• They should enhance their analytical and interpersonal skills by taking part in various upcoming projects.

• Student employee should respect their jobs and should give 100%.

MISSION

To increase the rate of industry satisfaction to 90%

Suggested remedy:

Root causes

Job not of their interest

Lack of analytical skills

Student expectations during job

Pareto analysis

• It enables to clearly define the problem by combining different information sources and techniques.

• It saves time to carefully structure and present the conclusions.

• It takes time to plan an approach rather than jumping on the conclusions.

Lessons learnt