qa plan - home - hl landscapes

HL Landscapes Pty Ltd QA Plan V1 February 2019 1

AUTHORISATION FOR ISSUE

This edition of the QA Plan is approved and authorised for issue by HL Landscapes Pty Ltd

Managing Director David Hosking

______________________________________________ Signature

……………………………….

Date

QA Plan

This document defines HL principle Quality policies and objectives and outlines the procedures and work

practices which are to be routinely followed by all personnel to ensure that we effectively manage any risk of injuries or illness associated with our operations.

COPYRIGHT All rights are reserved. No part of this work may be reproduced or copied in any form or by any means, electronic or

mechanical, including photocopying without the written permission of the owner and publisher. The distribution of this document is also to be approved by the owner and publisher.


Amendment Register

Date Section Amendment Details Revision Issue Date

12/02/2019 All Separated from WHS Plan Version 1

February 2019

Annual Review of QA Plan

Annual QA Plan, Risk Register & Legislative Requirement Approved by: Position Name Sign Date

Managing Director David Hosking

Construction Manager

Lucas Piperides

QA Management Tom Want

Project Manager Tim Gaffney

Comment:

Document Distribution Register

Copy No Holder Title Date Transmitted

1

2 HL Landscapes


Table of Contents

Page No. COPYRIGHT ..................................................................................................................................... 1 AMENDMENT REGISTER ....................................................................................................................... 2 ANNUAL REVIEW OF QA PLAN .............................................................................................................. 2 TABLE OF CONTENTS ........................................................................................................................... 3 INTERPRETATION ................................................................................................................................. 4 CONTRACTOR DETAILS ......................................................................................................................... 6 CLIENT DETAILS .................................................................................................................................. 6 PROJECT DETAILS ................................................................................................................................ 6

1. INTRODUCTION .........................................................................................................7

1.1 SCOPE OF WORKS ................................................................................................................... 7 1.2 QA PLAN DOCUMENT ............................................................................................................... 7 1.3 OBJECTIVE OF THE QA PLAN ...................................................................................................... 7 1.4 HL QUALITY POLICY ................................................................................................................. 8 1.5 AUTHORISATION ...................................................................................................................... 8 1.6 DISTRIBUTION ......................................................................................................................... 8 1.7 REVISION ................................................................................................................................ 9

2.0 MANAGEMENT RESPONSIBILITY .................................................................................9

2.1 MANAGING DIRECTOR ................................................................................................................ 9 2.2 PROJECT MANAGER ................................................................................................................. 9 2.3 SITE SUPERVISOR ................................................................................................................... 10 2.4 SITE ENGINEER/QA ADMINISTRATOR ........................................................................................ 10 2.5 QUALITY MANAGER/REPRESENTATIVE ...................................................................................... 10

3.0 RESOURCE MANAGEMENT ....................................................................................... 11

3.1 PROVISION OF RESOURCES ...................................................................................................... 11 3.1.1 RECRUITMENT ....................................................................................................................... 11 3.1.2 COMPETENCY, TRAINING & AWARENESS ................................................................................... 11 3.1.3 PROJECT QUALITY INDUCTION .................................................................................................. 12

4.0 MEASUREMENT, EVALUATION & CORRECTIVE ACTION ............................................. 12

4.1 DOCUMENT & DATA CONTROL ................................................................................................ 12 4.2 INSPECTION AND TEST PLANS (ITPS) ......................................................................................... 13 4.3 QA PERFORMANCE REPORTING ............................................................................................... 14 4.4 CLIENT WITNESS POINTS ......................................................................................................... 14 4.5 NONCONFORMANCE/CORRECTIVE ACTION ................................................................................ 15

5.0 MANAGEMENT REVIEW & IMPROVEMENT ............................................................... 18

5.1 QA MANAGEMENT SYSTEM REVIEW ......................................................................................... 18 5.2 QA AUDITS ........................................................................................................................... 18 QA PLAN ACTION SUMMARY .............................................................................................................. 19 ANNEXURES ..................................................................................................................................... 21 A 21


Interpretation

AS: Australian Standard

Audit A systematic examination against defined criteria to determine whether activities and related results conform to planned arrangements and whether these arrangements are implemented effectively and are suitable to achieve the organisations policy and objectives.

Competent person

Where not prescribed in detail in the WHS & QA Plan or Safe Work Method Statements (or JSA) Competent Person means a person who has acquired through training, qualification, or experience, or a combination of these, the knowledge and skills, including WHS knowledge and skills, qualifying the person to perform the task required.

Corrective Action When mentioned in this Plan, corrective action is any action taken to rectify and prevent a reoccurrence of a non-conformance.

Hold Point A point beyond which a work process must not proceed without the principals express written authorisation

HL HL Landscapes

Interested parties Individual(s) group(s) concerned with or affected by the WHS performance of an organisation.

ISO International Organisation for Standardisation

ITP Inspection and Test Plan. This document forms the Inspection and Test Plan as well as the forms for recording inspection/test results

Non Conformance When mentioned in this Plan, non-conformance indicates WHS breaches.

NCR Non-Conformance Report

NPP Nominated Project Personnel

QA Quality Assurance

QA objectives Overall QA goal in terms of QA performance, arising from the QA policy that an organisation sets itself to achieve, and which are quantified where practicable.

QA performance The measurable results of the QA Plan, related to the organisations control of Quality Measures. Performance measurement includes measurement of QA management activities and results.


QA Policy Statement by the organisation of its commitment, intentions and principles in relation to its overall QA performance which provides a framework for action and for the setting of its QA objectives and targets.

Quality The degree to which a set of inherent characteristics fulfils requirements

Quality Assurance Part of quality management focused on providing confidence that quality requirements will be fulfilled

Quality Control Part of quality management focused on fulfilling quality requirements

Organisation

A company, corporation, firm, enterprise or institution, or other legal entity or part thereof, whether incorporated or not, public or private, that has its own function(s) and administration.

PC

PCBU

Principal Contractor

Person Conducting a Business or Undertaking;

This concept is critical to understanding the Work Health Safety Act 2011. A company or incorporated association as well as a contractor or sole trader is regarded as a PCBU. The PCBU has a legal duty to ensure, so far as is reasonably practicable, the health and safety of workers. This includes all contractors, sub contractors, their employees, volunteers and visitors to work sites

RFI Request for Information

Witness Point A point in a work process where the contractor must give prior notice to the principal and the option of attendance may be exercised by the principal

Worker An individual who carries out work in relation to a business undertaking, whether for reward or otherwise, under an arrangement with the person conducting the business or undertaking including workers, Independent contractors, labour hire, work experience and volunteers

Workplace Workplace means a place where work is, has been, or is to be carried out by or for someone conducting the business or undertaking


Contractor Details

Company Name: HL Landscapes Pty Ltd (ABN 92 119 886 34)

Company

Address: 3/116 Crockford St, Northgate 4013

Construction Manager Lucas Piperides

Contact Phone: 1300 455 263 Contact Mobile: 0423 741 992

Email: [email protected]

Client Details

Client:

Contact details:

Project Address:

Site Contact:

Contact Phone:

Email:

Project Details

Project Name: Project Number: Contract Between:

Project Team Name Phone

Construction Manager Lucas Piperides 0423 741 991

Project Manager

Site Supervisor

Quality Representative

First Aid Officer


1. Introduction This Project Quality Plan defines the project quality requirements and HL Landscapes Pty Ltd responsibility to achieve the stated quality for the project.

This plan has been documented in accordance with the requirements of ISO9001-2008, the HL Landscapes Pty Ltd Quality Management Programme and the project specific requirements as defined by the contract. Evidence of compliance with the above documents and the client’s quality requirements is generated through the records produced from the inspection and verification activities. The objectives of this Project Quality Plan are:

To document and plan the specific HL Landscapes quality related activities for the site

To document a sign organisation that implements this project quality plan

To implement HL Landscapes quality policy at site level 1.1 Scope Of Works

As per the contract

1.2 QA plan Document

This Project Quality Plan is issued as a master document by the Managing Director to the Project Manager custodians of the Quality Documents, as a controlled document. Registration of this document is made on form Master List of Documents. The Master document accessed by the Project Manager is revised to suit the project specific quality and administrative requirements. A new document is created from the master document under the job title. This document is controlled for the “job cycle” of the project. Issues of this document are done by use of form Document Issue Control Form.

1.3 Objective of the QA Plan

The objectives of this Project Quality Plan are to:

Meet the requirements of the Client as expressed in the Contract

Describe how the project will be managed for the procurement, construction, installation, testing

and commissioning activities;

With respect to the quality system, outline the project organisational structure, reporting lines,

technical interfaces, responsibilities and authorities;


Define the project document hierarchy including specific detailed planning, control and

verification documents;

Describe the project monitoring, inspection, auditing, reporting and review functions.

1.4 HL Quality Policy HL Landscapes Pty Ltd specialises in the supply and construction of landscaping for the construction industry. It is the objective of the company to be the preferred subcontractor of our nominated systems and products by providing the most attractive level of the product quality, service and cost. In order to achieve this objective we have an established and well maintained Quality Assurance System developed to comply with the Australian Standard AS9003-1994 which is applicable to process control and inspection and testing activities of construction projects. Our Quality System ensures process control and inspection and testing activities are documented and carried out in a systematic and controlled manner, and in an environment conducive to continuous improvement. All employees are aware of the client/contractor concept and at all times endeavour to work in a professional and workplace manner to ensure that clients’ requirements are satisfied. It is recognised that all employees of HL Landscapes Pty Ltd are vitally important to our future competitiveness and prosperity and with this in mind; we aspire to maintain the highest level of satisfaction, health and safety of our people.

1.5 Authorisation The QA Plan is authorised by HL Landscapes PCBU, Managing Director David Hosking. All HL Landscapes project personnel are to ensure their work activities and those of consultants, subcontractors and suppliers are carried out in accordance with this QA Plan.

1.6 Distribution

Copies are distributed as follows:

Construction Officer (Manager)

Project Engineer

Project Manager

Site Supervisor

Client QA Administrator

Site Engineer/QA Administrator


1.7 Revision

The Construction Manager will monitor the QA Plan and review the need for change or improvement Annually, having regard to:

Changes in scope of works;

Client comments;

Internal and external audits;

Project personnel suggestions and comments;

Incidence and frequency of non-conformance;

Management review.

Outcomes of the review process are to be documented within management meeting minutes and within the Review Register, Page 2 of this QA Plan.

2.0 Management Responsibility The following descriptions summarise the key functional responsibilities of HL Landscapes Pty Ltd personnel and their duties for the implementation of this Project Quality Plan.

2.1 Managing Director

The Managing Director has the responsibility and authority for the management of all Company’s operational activities and overall allocation of resources so as to ensure all company projects operate efficiently and effectively

2.2 Project Manager

The Project Manager will have prime responsibility for project organisation including engineering staff and Supervisors’ duties, survey, suppliers and Providers. However, he will also delegate various responsibilities to the Site Supervisor, Site Engineers/QA Managers regarding supply co-ordination and inspection, Provider control and inspection and, in particular, in relation to quality in the construction / installation process. The Project Manager has specific responsibility to:

sign all contractual correspondence and represent HL in all contractual matters with the Client;

select and engage key suppliers and Providers – as per this Quality Plan;

approve project documents, planning, construction programs and training; and

plan and implement training and induction for the project, including establishing competencies needed


2.3 Site Supervisor

Site Supervisors report to the Project Manager and are responsible for ensuring that all work is carried

out in accordance with the project objectives, drawings, and specifications in the most effective and

safe manner on time and within budget. Specifically, Site Supervisors are responsible for:

Write / review / check Construction Method Statements and other planning type documents;

Write / review / check RFI’s

Review / check NCR’s

Arrange primary / key procurements / providers

Resolve technical problems

2.4 Site Engineer/QA Administrator

The Site Engineer/QA Administrator have specific quality system responsibilities to:

obtain pre-process approval data required for submission before the work commences

write or assist writing Construction Method Statements;

raise RFI’s to clarify issues, propose solutions or request relaxations;

procure secondary providers most suitable to undertake works or supply;

raise lots and associated test requests, hold points, witness points and NCR’s;

complete ITP’s progressively as the works are completed;

submit completed work lots including all checked conformance data

other responsibilities as defined in Construction Method Statements or Process Method

Statements.

2.5 Quality Manager/Representative

The Project Quality Manager is responsible for quality system oversight on the works package. They

shall monitor the various aspects of quality assurance appropriate to the contract and in particular

specification Q6. This includes but is not limited to performing quality system audits, providing system

support / training, improvement feedback to the project team, and liaising with and assisting the

Project Manager, Site engineer and project staff with quality system requirements to ensure quality is

applied and effective.

The Site Engineer shall be responsible for the running of the project quality system and have the

primary responsibility for ensuring the following activities are completed:


Quality Plan

develop and maintain the Project Quality Plan or equivalent; Inspection and Test Plans

manage development and maintenance of all Inspection and Test Plans for construction

processes;

manage development and maintenance of all Inspection and Test Plans for material quality

testing;

3.0 Resource Management 3.1 Provision of Resources

The Construction manager shall review the resources needed to:

Implement and improve the quality system processes

Maintain a high level of customer satisfaction

Such reviews will be carried out as required, normally at senior management reviews, monthly Board meetings, senior executive meetings and project site meetings

3.1.1 Recruitment

Resource requirements assigned for management, performance of work and verification activities shall be in accordance with HLC HR Policies and Procedures Manual. The recruitment process shall ensure that personnel will be competent based on applicable education training, skills, and experience. 3.1.2 Competency, Training & Awareness

Project staffs are selected for the project, based on their current skill set best matching the project

needs. Pre-start or in-process training shall be carried out covering the following primary areas:

Quality Systems Induction training

Skills / workmanship training

Procedure / system training

Training may be conducted either in-house, or by externally sourced providers. Records of all training

shall be kept in accordance with HR Procedures.


3.1.3 Project Quality Induction

All persons, prior to commencing work on a project, will undergo a project specific quality system

induction included as part of the overall project induction. Such inductions shall be presented by a

staff member with suitable experience.

The PQM shall determine any shortfall in quality system competence between the project

requirements and the skill / competency levels of assigned project staff. Prior to the start of the

project and during the course of the project, systems training shall be arranged and provided by the

PQM to relevant staff to address any identified shortfall.

On completion of the induction all persons present will be required to fill out and sign the Site Induction Register (Form 17). Also at this time the recording and taking copies of relevant licenses and certificates of competency will take place to ensure that each construction worker is suitably qualified to undertake their relevant task on site. Records shall be maintained in accordance with the QA Document and Data Control Section 4.1

4.0 Measurement, Evaluation & Corrective Action 4.1 Document & Data Control

The QA Plan will be developed and prepared by HL Landscapes so that it is project/site specific. The Construction Manager is responsible to review and approve each QA Plan. The front page of the plan is to be signed and dated by the Managing Director as evidence of the review and approval process. Once the plan has been approved, any amendments required to the plan will be conducted through the consultation process as defined in section 3, Consultation. The full implementation of this plan is demonstrated through the completed records, forms, meeting minutes and QA implementation performance on the project. Records to demonstrate the full implementation of the plan as defined in the table below will be maintained indefinitely. It is the responsibility of the Project Supervisor/QA Manager (if in place) to maintain the records during the project and to provide them to HL Landscapes for archiving on completion of the project. All applicable QA information will be made available to all relevant parties engaged on the project, including external parties (the client, Contractors, suppliers, and public authorities). The issuing of documents to Contractors, clients, relevant public authorities, etc will be noted on the Document Distribution Register, Page 2 of this plan.


4.2 Inspection and Test Plans (ITPs)

The Construction Manager will review the project specifications, drawings and contract to determine the key control points, the level of control required and the risk to HL Landscapes associated with project activities. QF5 outlines the proposed ITP Schedule for the project and includes the project ITP templates. This Schedule is to be updated to reflect any design, client, stakeholder, subcontractors’ modifications during the project. ITPs will be developed by the Construction Manager or a nominee (maybe a subcontractor) to identify witness points, hold points, sign off points, samples or prototypes, tests, submissions, calibration records etc. ITPs will be completed as the job progresses by the Construction Manager, Site Engineer or subcontractor as applicable. Activities are to be signed off by HL Landscapes, Consultants and the Client as they are completed not at some other time eg the next day.

Annexure:

QF5 Inspection Test Plan

4.2.1 Audit Schedule

Type Frequency Responsible Record

Quality Inspection Checklist & ITP’s

As required Project Supervisor QF 6 & QF 5 (note ITP’s may be submitted from subcontractors also)

QA Plan Review

Annually Construction Manager/WHS Management

Site Safety Plan and Project Risk Assessment Review

QA Plan Audits Annually Construction Manager/WHS Management/External Consultant

Form 29 WHS Internal Audit report

BMS Audit Annually

External Consultants Externally generated

QA Plan External Certification Audits

As required Officer (Manager) Externally generated


4.3 QA Performance Reporting

Project QA performance and issues will be discussed in the HL Landscapes Management Meetings monthly. Minutes shall be maintained and communicated as appropriate. Management meetings are held at least monthly and include but are not limited to the following agenda:

Attendance

Apologies

Minutes of Previous Meeting

Review of Specific Areas of Construction

Tender/Project updates

Construction Program

Review of Corrective Actions

Company QA Performance (measurement report)

Training Needs

Resourcing

Financial Review

General Business

Date of Next Meeting

Closure

4.4 Client Witness Points

Client witness points identified in the contract will be noted on ITPs for client signoff. A notification for inspection will be also issued to the client’s representative as agreed during project meetings or project correspondence. Annexure:

QF6 Quality Inspection checklist

QF7 Hold Point Record


4.5 Nonconformance/Corrective Action

Types During the operations of HL Landscapes, non-conformance may occur in two separate areas. The first is a system or procedural non-conformance examples of which include:

A failure to implement the management system procedure itself; or

Where the failure to implement or to follow the management system procedure or associated work method leads to a more serious non-conformance e.g. failure to apply appropriate quality risk analysis and develop and follow a work instruction or technical procedure, failure to apply appropriate safety risk analysis and follow a safe work method or the failure to apply appropriate environmental risk analysis and implement appropriate environmental safeguards.

In respect of quality such system non-conformances may lead to a product non-conformance which is detected at a planned verification point when work is checked against defined acceptance criteria. Thus a product non-conformance is generally detected through inspection and testing of either work in progress or on completion. Examples of product non-conformances are the failure of work to pass specification requirements at various test points or the detection of defects in work as it is performed or when completed. Recording and/or Reporting Non-conformances can generally be recorded and reported using Form QF3 Non-conformance Report, which allows for the reporting of most system non-conformances and all product non-conformances in respect of the failure of work product to pass specified testing and inspection. A non conformance/corrective action register (QF4) will be maintained for each project. Examples of instances where a Non Conformance Report may be raised are:

Non conforming purchased product or customer property;

Damage to preserved or stored product or other subcontractors work;

Non conforming product ie. Not supplied out as per approved samples, specification, drawings etc ;

Non conforming work ie. Not carried out as per specification & drawings, poor workmanship as identified by company workers;

Changes required to the company system to prevent a re-occurrence of non conformance, to address client/customer concerns or as a results of external audits.

To action issues identified during site walks, internal inspections and audits;

To action issues raised by external audits and inspections.

Damaged products to be identified “not to be used” and stored away form the work area.


Non-conforming materials and/or substances must be isolated and appropriately disposed of; (Records of disposal of hazardous substances must be retained and filed in accordance with PMP file list).

Where required by the contract a copy of the non-conformance report is to be submitted to the client in the time specified for concurrence to the proposed disposition. Disposition (Fix Action) & Corrective Action Review, Resolve, Record & Approve The complete resolution of each non-conformance involves the review and approval of both its disposition (fix action) and its corrective action. In respect of system or procedural non-conformance this involves either a straight direction to conform with existing procedural practice or in some cases a deeper review as to why proper practice is not being followed ie; is this because of deficiencies in the system itself e.g. lack of training. HL Landscapes may engage suitably qualified external consultants for advise and further analysis if required. In respect of product nonconformance the fix action is usually one of the rework, repair, regrade for alternative use, reject or use as is whereas the corrective action can again be an investigation as to the suitability of procedures or work methods adopted in performing the work or as to the understanding and training of those performing the work. The appropriate fix and corrective actions are reported on the relevant forms and within the project corrective actions register. Verification on Close On completion of the fix and corrective actions, the Construction Manager is to arrange for a verification inspection or audit to be conducted. When the Construction Manager is satisfied that the approved fix and corrective actions have been completed and verified then the nonconformance can be regarded as closed. (Update NCR report and CA register) Preventive Action Whereas a corrective action is to stop the cause of a nonconformance i.e. stop it repeating, a preventive action is taken to prevent non-conformances from occurring by recognising and eliminating potential causes. The potential causes of nonconformance can be recognised by:

Observations and inspections;

Worker suggestions;

Client input; or

Analysis of previous non-conformances.


As with fix and corrective actions, preventive action should be reported on as required by the appropriate procedure included in subsections of these procedures e.g. the application of risk analysis is one appropriate approach to identifying potential causes of non-conformances. Likewise when appropriate action has been verified, then the implementation of the preventative action can be considered closed. The Construction Manager is to update the appropriate records electronically and/or by signing and dating the hard copy record. Preventive actions are to be included in the project risk register and corrective action register as appropriate. The Non Conformance & Corrective Actions register is to be tabled at the monthly management meetings. In addition, effectiveness of corrective actions is to be reviewed during site walks and site inspections. Notices issued by external parties are to be forwarded immediately to the Construction Manager. Defect List

The Construction Manager shall develop and maintain a site Defect List/Register, sorted by trade/applicable subcontractor, which will be distributed to the relevant subcontractors as required. Subcontractors will be responsible for actioning each item on the Defects List. Once completed the subcontractor is to sign off the Defects List. The Construction Manager is responsible for verifying/closing off (sign off) the Defects List. The Defects List shall be made available to the client on request. It will be subject to review during scheduled subcontractor meetings and monthly management meetings. Client Defect List

Client Defects Lists will be reviewed by the Construction Manager. Any disagreements will be brought to the clients notice in writing. Any defects acknowledged by HL Landscapes will be added to the company Defects List for actioning and closure. Once all defects have been closed off, a copy of the completed Defects Lists will be forwarded to the client for verification/sign off. Forms

QF3 Non Conformance Report

QF4 Corrective Actions Register


5.0 Management Review & Improvement 5.1 QA Management System Review

The QA Plan shall be reviewed by senior management at least annually for suitability, effectiveness and as an opportunity for improvement.

Minutes of the QA Plan Review meeting shall be maintained which shall summarise the review outcomes for each agenda item and identify those who are responsible to undertake the action required. 5.2 QA Audits

Audits The following guidelines are to be undertaken with respect to auditing: 1. Scope of audits shall include:

QA Plan – Management level audit, refer to Form 29. 2. Frequency shall be considered when scheduling audits as follows:

QA Plan audits; for each area/site being audited sub-audits may be conducted more frequently based on risk, i.e. activity is new or recently changed, a number of non conformances raised in the previous audit.

Results of past audits (e.g. poorly performing areas to be audited more frequently) 3. Auditor Selection

HL Landscapes shall select auditors based on their independence (as reasonably practical), skill and competency in the area/site being audited. This function will be outsourced.

4. Methodology

Establish the audit scope

Identify the auditees

Review the past audit findings & previously issued PIN/SINs and incident reports

Obtain evidence that the required QA practices are being implemented. - Objective evidence is generally records of the event – e.g. test results records, training

records, licenses, etc - Observe tasks being conducted and verify them against the relevant QA Plan.

Record observations that indicate the level of compliance.

5. Non-conformances/Corrective Action – Review of register.


QA Plan Action Summary

Item No.

QA Plan Section Number

Activity/Task Person Responsible Time Frame Record Comment

1 1.3 Prepare the Site Specific QA Plan


Prior to Contractor Tenders

Site QA Plan Include a review of the relevant legislation for the project and prepare the Site Specific: Project Details,

2 1.5 Approve the Site Specific QA Plan


Prior to Contractor Tenders

An approved Site QA Plan

Officer (Manager) is to review the Site QA Plan prepared by the Construction Manager, and if satisfied approve the plan.

3 1.4 Policies Construction Manager

Prior to commencement

Annexure A Include pertinent company policies in Annexure A of QA Plan. Ensure they are also displayed on site and communicated to workers

4 2.0 Roles & Responsibilities

Construction Manager QA Management

Prior to commencement

Annexure B Review and induct project team into roles & responsibility statements for project.

24 5.1 HL Landscapes Management Meeting


Monthly Form 15 Meeting Minutes

Standing Agenda items included in Form 15

26 3.1.2 Training Records Project Supervisor/QA Officer QA Management

As Required Annexure F Update the Master Training Matrix as required


Item No.

QA Plan Section Number

Activity/Task Person Responsible Time Frame Record Comment

27 3.1.3 HL Contractor Workers undertake Induction into QA Plan and responsibilities

Construction Manager QA Management

Prior to commencing work on site

Form 5 Form 16 Form 17 Form 18

Include HL Landscapes WHS & QA Plan, Project Risk Register (SWMS) and Responsibilities. Refer Site Induction Brief Form 16.

28 3.1.3 Site Induction Project Supervisor Project Supervisor/QA Officer QA Management

Workers - Prior to commencing work on site

Form 16 Form 17 Form 18

All workers prior to working on site and visitors Include site rules & general controls.

37 4.1 QA Records Filing and Archive

Project Supervisor Project Supervisor/QA Officer QA Management

As required and at Project Completion

All Records Maintain QA records (electronic and hard copy) during the project and handover to HL Landscapes for archiving upon project completion.

40 4.5 Corrective Actions Register

Project Supervisor/QA Officer QA Management

As Required QF4 Corrective Actions are to be entered on the Corrective Action Register and monitored by the Construction Manager to ensure actions are closed out within timeframes. Effectiveness of corrective actions is also to be reviewed during scheduled inspections

43 5.1 QA Management System Review

QA Management Managing Director

Annual Meeting Minutes Report may be externally generated


Annexures

A