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© 2013 Tangram Hi-Tech Solutions Ltd. How to Improve QA Performance with the CMMI Dr. Tami Zemel [email protected]

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© 2013 Tangram Hi-Tech Solutions Ltd.

How to Improve QA Performance with the CMMI

Dr. Tami Zemel

[email protected]

© 2013 Tangram Hi-Tech Solutions Ltd.

QA Challenges Keep Growing

© 2013 Tangram Hi-Tech Solutions Ltd.

“Finger Pointing Never Got Anything Done” David Pratt

© 2013 Tangram Hi-Tech Solutions Ltd. 4

© 2013 Tangram Hi-Tech Solutions Ltd. 5

Capability Maturity Model Integration (CMMI)

Guidance for applying best practices for

developing quality products to meet the needs

of customers and end users

© 2013 Tangram Hi-Tech Solutions Ltd.

CMMI is used by thousands of companies around the world including large and small companies from different domains

6

© 2013 Tangram Hi-Tech Solutions Ltd.

CMMI-DEV Categories

Project

Management

Engineering

Support

Process

Management

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© 2013 Tangram Hi-Tech Solutions Ltd. 8

A Set of Best Practices for a Specific Area.

Process Area

• Every process area includes additional practices

to ensure efficient implementation

© 2013 Tangram Hi-Tech Solutions Ltd.

CMMI Engineering Process Areas

• Requirements Development

• Technical Solution

• Product Integration

• Verification

• Validation

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© 2013 Tangram Hi-Tech Solutions Ltd.

Testing Activities

Select

Develop

Test Procedures

Execute

Test Procedures

Analyze Results

© 2013 Tangram Hi-Tech Solutions Ltd.

CMMI Best Practices for Efficient Process Implementation

• Plan • Provide Resources • Assign Responsibilities • Train the People • Ensure Timely Teamwork • Monitor • Evaluate Adherence • Tailor • Learn lessons • …..

© 2013 Tangram Hi-Tech Solutions Ltd.

Plan

© 2013 Tangram Hi-Tech Solutions Ltd.

Resources

Funding

Facilities

Skilled People

Time

Tools

Ensure there are Adequate Resources

© 2013 Tangram Hi-Tech Solutions Ltd.

Assign Responsibility and Authority

© 2013 Tangram Hi-Tech Solutions Ltd.

Train the People

© 2013 Tangram Hi-Tech Solutions Ltd.

Ensure Timely Teamwork

© 2013 Tangram Hi-Tech Solutions Ltd.

Monitor

© 2013 Tangram Hi-Tech Solutions Ltd.

Evaluate Adherence

© 2013 Tangram Hi-Tech Solutions Ltd.

Involve Higher Level Management

© 2013 Tangram Hi-Tech Solutions Ltd.

Tailor the Processes

© 2013 Tangram Hi-Tech Solutions Ltd.

Learn the Lessons

© 2013 Tangram Hi-Tech Solutions Ltd.

The CMMI Enables Improvement of the QA Performance But It is not Free

© 2013 Tangram Hi-Tech Solutions Ltd.

For More Information

• Please contact:

• Dr. Tami Zemel

[email protected]

• 052-2890343

• www.tangramhitech.com