qa it technical and business applications

Transforming performance through learning

IT Technical and Business Applications

Excellence

Experience

Results

training portfoliowww.qa.com

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IT Technical andBusiness ApplicationsTransforming performance through learning

Award-winning technology training from QA 5

Our approach to learning 6

Why choose QA for your technical training? 7

Training solutions from QA 8

Technology training from QA 12

Business Applications 104

Residential training programmes from QA 112

Our range of brochures 113

One of the widest networks of training centres in the UK 114

A guarantee of quality 115

Contact us on:

Tel: 0845 757 3888 Email: [email protected] Web: www.qa.com

3Contents

4

“Excellent systems, room was very comfortable.

I have no complaints.”

“Brilliant resources, excellent knowledge, always

available and excellent responses to questions.”

Contact us on:


5

Contact us on:


Award-winning technologytraining from QAQA is the UK leader in providing training to technology departments, with an award-winning range of IT training.

We work with all the leading technology vendors to deliver accredited training and certification, as well as

developing our own courses created by QA’s expert technologists to meet the specific needs of both

organisations and individuals.

By combining our technology training with the additional skills developed by our Project and Programme Management, Service Management, Business Systems Analysis and Design, and Management & Personal Development teams, we are confident that we provide you and your people with the skills to succeed.

We believe that the range of IT training, certification and skills development programmes that we offer is second to none – the awards and recognition we have received provide strong evidence of this:

2009 LEARNING SOLUTIONSImpactPARTNER OF THE YEARWINNER

Novell EMEA Training Partner of the Year 2009 IBM Reseller of the Year

Microsoft Worldwide Partner Conference Awards winner in

Learning Solutions, Impact Partner of the Year

VMware Authorised Training Centre of the Year, 2009

Oracle Education Partner of the Year 2009

UK Citrix Authorised Learning Centre

(CALC) of the Year, 2008

Sun Education Centre of the Year

Number one IT training company in

the UK – IT Skills Research 2009

Top 20 worldwide for IT Training –

TrainingIndustry.com 2009

6

What makes QA different?

Our solution-focused approach.

We take a different approach to many training companies – we start by looking at the problem not just the solution.

Our experience tells us that many businesses know the challenges they want to solve – making sure that investmentin IT is cost-effective, improving the service they provide to the business, and updating software to new versionswithout disruption are just a few examples.

The solution to these challenges may be straightforward – improved software development skills, training indeveloping and deploying new solutions, implementing virtualisation. Because we work with all the leading providersof these technologies, we can build you a development package, no matter which software or hardware you decideto implement.

Our approach to learningAt QA, our approach to learning is simple. We listen to our customers’ needs and deliver

solutions that most effectively meet their objectives. Our technical training is designed

to maximise performance in the workplace through the development of new skills that

make a real difference. We believe that by developing their people, organisations

become more effective, more able, more agile and more competitive. They have the

skills to succeed – that are vital for success in today’s competitive environment.

Different ways to learn.

Getting the right time, place

and content.

Individuals prefer different ways to learn, and organisations havevarying requirements from their training, based on specific business needs.

At QA we recognise this by providing a wide range of ways to learn:

Vendor-accredited certification paths:

Ideal for when you want to prove your skills, or when organisationsguarantee that teams are operating at the same level, we provide cleartraining paths to achieve internationally-recognised vendor certification.

Hands-on labs and workshops:

Sometimes it’s not about the piece of paper, it’s the hands-on know-how that proves your knowledge. If you learn best by doing, then you’llbe pleased to know that many of QA’s courses include a highpercentage of hands-on practical exercises, designed to really testyour new skills, while in a safe environment.

Bespoke and tailored courses:

If you’ve got a large number of people to be trained, or you’re lookingfor support with a bespoke application, then QA is able to develop acourse to meet your specific needs. Of course, we can also delivermuch of our public schedule of training at your company’s site (subjectto technical requirements).

Residential training programmes:

Our Microsoft accelerated certified education programmes are aimedat helping IT professionals achieve core Microsoft certification in lesstime for less cost. The programmes cover Microsoft’s top certificationsand leading Server products including Microsoft Windows Server, SQLServer and Exchange Server.

eLearning and blended programmes:

We know it’s not always easy to leave the office to complete training,and sometimes individuals will benefit from support in addition toclassroom-based learning. With our bespoke eLearning development,combined with our QA Virtual learning portal, we offer a range of waysto access training, whenever and wherever is convenient.

“The course was really useful, and helped refresh my skills.”

“Comfortable and good learning environment – excellent facilities.”

“Best instructor I’ve ever had on a course. His manner and approach to the training couldn’t

be faulted.”

Why choose QA for your technical training?QA has over twenty-five years’ experience of delivering IT training, working with

everyone from individuals seeking new skills through to global enterprise clients

developing an end-to-end learning programme. Our training stands out for many

reasons, here are just those that we think you’ll find most important.

7

Look out for the QA-authored stamp throughout this brochure

and on our website.

AuthoredCourse

Contact us on:


“ We deliver partner training on behalf of Microsoft

and Novell, run beta courses for VMware, run

Oracle’s SME training sales, and deliver Sun’s

training at its own HQ.”

“ In the first half of 2009 our technology group

delivered over 21,000 courses to more than

151,000 people: our satisfaction scores were

8.42 out of 9.0… 94%.”

Our technical know-howWe work closely with all the leading technologyvendors, in many cases providing training to theirpartners worldwide prior to the release of newtechnologies. This means that we’re able to providetraining on new technologies from the word go, frominstructors who have already been working with betaversions and closely involved in their development.

Our peopleOur strength is in our people – we have over 150dedicated technology instructors, all of whom have apassion for sharing their knowledge. How do we knowthey’re so good? Because our customers tell us theyare – in the last six months 94% of people attendingour technical courses rated their instructor asexcellent or very good.

Our experienceWe know that bigger doesn’t always mean better, butwe believe that our size gives us strength whendelivering technical training. We deliver more coursesin more places across the UK than any other trainingcompany – this gives our instructors more experienceof delivering training, more opportunities to solve yourtechnical problems, and access to more support fordeveloping new skills.

“ For every 10 people in the UK who take a

Microsoft course, 6 take that course with QA.

This means we train more than 20,000 people

in Microsoft technologies every year.”

QA-authored curriculum

QA has a unique advantage when delivering technical training– we are able to call upon our own range of courses, authoredand delivered by QA’s principal technologists and productconsultants.

Complementary to accredited vendor training, QA-authoredtechnical curriculum is the most in-depth technology trainingavailable in the UK today. Developed by renowned industryexperts it is hands-on, cutting-edge and focused on giving youthe practical skills to return to the workplace and transform your approach.

Our QA-authored curriculum includes:

The latest .NET skills

Information security training

Unix and Linux training, applicable across any version of these systems

Application development and programming

8

Training solutionsfrom QAThe use of Information Technology within organisations is designed to enable business growth and strategic

change. Many of these changes will help provide improved efficiency, better working practices and

competitive advantage. QA recognises the goals that our customers have with regard to technology adoption

and as such we have aligned our curriculum to a series of solution areas that will provide our clients with the

skills and knowledge required to realise these goals. The QA solution areas represent a comprehensive view

of the use of Information technology in the workplace today across all industries and sectors

Cisco

page 16Citrix

page 22CompTIA

page 28IBM

page 34Microsoft

page 37Novell

page 79Oracle

page 84Red Hat

page 93Sun

page 93Ubuntu

page 98VMWare

page 100QA-Authored

page 7

Application Architecture and Enterprise Systems

Application Development

Business Process and Finance

Cloud Computing

Business Applications

Data Management and Business Intelligence

Hardware

Information Security

Internet and Web Development

Messaging and Collaboration

Networking and Data Communications

Operating Systems and Infrastructure

Systems Management

Virtualisation and Storage

9

All our courses are categorised by business solution area, to make it easier for you to build the right skill set across your technicalteam to ensure the IT department is significantly and positively impacting business performance.

Below is a table of the courses listed on the following pages categorised by solution area to assist you in selecting which coursesyour employees should attend.

Contact us on:


Training solutions

10

Application Architecture and Enterprise SystemsDesigning, developing and deploying multi-tiered enterprise applications requires a diverse setof skills. The QA Application Architecture and Enterprise Systems training portfolio will help toprovide attendees with these skills.

Application DevelopmentThe QA Application Development curriculum provides attendees with rich skills in multipleprogramming languages, IDEs and tools. From helping organisations to make the appropriatedecisions on which development platform to choose through to the advancement of high endprogramming and application development techniques, the QA end-to-end portfolio hassomething for everybody.

Business ApplicationsThe success of any new technology deployment is dependent on the end-user communitytaking best advantage of their new tools and applications. Helping to provide a definitive return on technology investment, the QA Business Applications training portfolio provides the appropriate end-user skills related to hardware, operating systems, word processing,spreadsheets, presentations, databases, desktop publishing, telecommunications andgroupware.

Business Process and FinanceThe QA curriculum on Business Process and Finance covers both the product implementationand end-user skills required to make the best use of line of business applications. CoveringEnterprise Resource Planning (ERP) applications and core financial tools, the QA BusinessProcess and Finance portfolio will help to support any organisation during the deployment of akey strategic software tool.

Cloud ComputingIn a world of fast changing technology, cloud computing promises to be the next major shift inthe IT industry. To keep up with this changing environment, it’s more important than ever tokeep the skills of staff aligned to the latest opportunities. The QA cloud computing curriculumhas its focus in the features and benefits of the cloud offering provided by leading product andservice providers

Data Management and Business IntelligenceData management ensures data integrity and availability through methodologies such as datawarehousing, cleansing, profiling, stewardship, modelling and definition. Effective businessdecisions rely on data accuracy and reliability. The QA curriculum on Data Management andBusiness Intelligence covers a broad range of database technologies and tools as well asindustry best practices offering professionals the best resources possible to develop skills inthis business-critical area.

HardwareAt the forefront of all technology decisions is the hardware platform chosen. For all Client,Server and Data Centre deployments the support of the underlying hardware is critical. TheQA training portfolio for Hardware provides up-to-date skills on the management andtroubleshooting of multiple hardware platforms and providers.

Information SecurityInformation Security (IS) is defined as the preservation of confidentiality, integrity andavailability of an organisation’s data and systems. A successful IS strategy is now consideredone of the most important areas of an organisation’s infrastructure. A wide range of IS skillsare needed to successfully design, deploy and administer the security systems and policies ofa modern commercial organisation.

Internet and Web DevelopmentAs Web development technologies and techniques evolve so quickly, the need to keep skillsup-to-date is paramount. Blending both industry best practice and leading vendor products,the QA training portfolio on Internet Technologies and Web Development provides anopportunity to develop skills on all of the new technologies and tools on the market today.

Messaging and CollaborationProductivity and performance is dependent on accessing the right information in both a timelyand efficient manner. From email, through to instant messaging and document management,the QA Messaging and Collaboration training portfolio provides skills and knowledge on boththe best practice and leading products in this fast changing technology field.

Training solutions

Networking and Data CommunicationsCovering both leading vendor technologies and industry best practice, the QA Networking and Data Communications training portfolio provides engineers with all the relevant skills todesign and deploy effective networked systems.

Operating Systems and InfrastructureThe QA Operating Systems and Infrastructure training portfolio provides attendees with theskills and knowledge necessary to deploy, configure and manage all of the leading platformsavailable on the market today. Covering the full Microsoft Windows product range and all ofthe major Linux and Unix distributions, the QA curriculum provides a comprehensive view ofthe operating systems and their related infrastructure services required to host business-critical applications.

Systems ManagementThe QA Systems Management portfolio covers enterprise-wide administration of distributedcomputer systems and the products deployed. Covering both the leading products and theindustry best practices in this area, the QA curriculum is an essential resource for an ITprofessional in this field.

Virtualisation and StorageServer and application consolidation through virtualisation technologies is high on the agenda for many organisations due to the business value and reduced cost of ownership that it can achieve. The QA training curriculum in this field provides attendees with both theskills and knowledge to take best advantage of the business benefits that a virtualisationstrategy provides.

www.qa.com/trainingsolutions

Contact us on:


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12

Technology training from QAOn the following pages, you’ll find QA’s full range of technical training courses and certifications.

Arranged by technology vendor, you’ll find all the latest technologies – giving you all the skills you need.

Technology

C and C++ Development 15

Cisco 16

Citrix 22

CompTIA 28

Data Communications 30

Generic Database Skills 31

Information Security 32

Internet and Web Development 33

IBM 34

Java 36

Microsoft 37

NetApp 78

Novell 79

Oracle 84

Perl and Python Programming 92

Red Hat 93

Sun 95

Ubuntu 98

Unix and Linux 99

VMware 100

XML Development 102


Microsoft Certified Application Specialist in a Box 106

Microsoft Office 2007 107


Crystal Reports 110

Dreamweaver 110

Contact us on:


13

Learning SolutionsInformation Worker SolutionsAdvanced Infrastructure SolutionsSecurity Solutions

Contents

14

“Very informative and interactive, covering topics outside

the course material that really enhanced and added

value to understanding of the course material.”

“Quite the best instructor I have ever encountered.”

“I feel I am now equipped with the right skills to tackle

the complex elements of our development programme.”

“The QA instructor was very dedicated and one of the

best instructors I’ve had in a few years.”

15

C and C++ Development

course code: CCINTRO Introduction to C Programming

days: 5 www.qa.com/CCINTRO

course code: LGCPRG1 C Programming

days: 4 www.qa.com/LGCPRG1

course code: LGCADV1 Advanced C

days: 4 www.qa.com/LGCADV1

course code: CCEXPP C Programming for Experienced Programmers (Premium Series)

days: 5 www.qa.com/CCEXPP

course code: LGCPPPG1 C++ for C Programmers

days: 4 www.qa.com/LGCPPPG1

course code: LGCPPNC1 C++ for non-C Programmers

days: 5 www.qa.com/LGCPPNC1

course code: LGCPPAV2 Advanced C++ Development Techniques

days: 5 www.qa.com/LGCPPAV2

course code: OOCPPDE1 Object-Oriented Design for C++

days: 5 www.qa.com/OOCPPDE1

course code: WNCOMPG-2 COM Programming with C++

days: 5 www.qa.com/WNCOMPG-2

www.qa.com/candc++

AuthoredCourse

C and C++ Development

QA has many years’ experience of delivering training for a

variety of programming languages, and this is reflected in our

C and C++ courses. Designed by our experienced instructors,

our courses are developed to provide a highly effective,

structured approach to learning these development

languages.

We will provide you with the development skills you need – no matterwhat your programming background. Courses include new skills forexisting developers, as well as those with no previous experience.



Information security training



For further details of QA-authored courses see page 7 or visit:www.qa.com/qaauthored

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Cisco16

QA trains more than 2,000 delegates each year in Cisco

networking technologies. We deliver the full portfolio of Cisco

courses, and have the most wide-ranging schedule in the UK.

Through our partnership with Fastlane, we are confident that

you’ll be able to quickly and confidently achieve certification.

In addition to our training centre-based courses, we can deliver hostedlabs for delivery at your site, ensuring you have the opportunity todevelop the hands-on technical skills you need.

Cisco contents

Cisco skills paths 17-18

Cisco courses

Cisco Contact Centre 19

Cisco Storage and Data Centre 19

Cisco Network Management 19

Cisco Routing & Switching 19

Cisco Sales 20

Cisco Security 20

Cisco Unified Communications 20

Cisco Unified Wireless 21

CIS

CO

www.qa.com/cisco

Contact us on:


17

CCDA Cisco CertifiedDesign Associate overview

Cisco Certified Design Associate(CCDA) validates apprentice knowledgerequired to design a Cisco convergednetwork. With a CCDA certification, anetwork professional demonstrates theskills required to design routed andswitched network infrastructures andservices involving LAN, WAN, andbroadband access for businesses andorganisations. The CCDA curriculumincludes designing basic campus, datacentre, security, voice, and wirelessnetworks.

CCNA Cisco CertifiedNetwork Associateoverview

The CCNA certification (Cisco CertifiedNetwork Associate) indicates afoundation in and apprenticeknowledge of networking.

CCNA certified professionals caninstall, configure, and operate LAN,WAN, and dial access services forsmall networks (100 nodes or fewer),including but not limited to use ofthese protocols: IP, IGRP, Serial, FrameRelay, IP RIP, VLANs, RIP, Ethernet,Access Lists.

CCNA Securityoverview

Cisco Certified Network AssociateSecurity (CCNA Security) validatesassociate-level knowledge and skillsrequired to secure Cisco networks.With a CCNA Security certification, anetwork professional demonstrates theskills required to develop a securityinfrastructure, recognise threats andvulnerabilities to networks, andmitigate security threats. The CCNASecurity curriculum emphasises coresecurity technologies, the installation,troubleshooting and monitoring ofnetwork devices to maintain integrity,confidentiality and availability of dataand devices, and competency in thetechnologies that Cisco uses in itssecurity structure.

CCNA Voiceoverview

Cisco Certified Network AssociateVoice (CCNA Voice) validatesassociate-level knowledge and skillsrequired to administer a voice network.With a CCNA Voice certification, anetwork professional demonstrates theskills required to perform baselineinstallation, operating, andmaintenance on Cisco VoIP solutions,particularly the Smart BusinessCommunications System from 8-250lines. The CCNA Voice curriculumincludes VoIP technologies such as IPPBX, IP telephony, handset, callcontrol, and voicemail solutions.Candidates also get exposure to theCisco Unified Communicationsarchitecture and design coveringmobility, presence, and TelePresenceapplications.

Course CI-DESGN – Designing forCisco Internetwork Solutions – 5 days

and

Exam 640 863 – Designing for CiscoInternetwork Solutions

Course CICND1 – InterconnectingCisco Networking Devices (V1.0)ICND1 – 5 days

then

Exam 640 822 – Interconnecting CiscoNetworking Devices Part 1 (ICND1)

then

Course CICND2 – InterconnectingCisco Networking Devices (V1.0)ICND2 – 5 days

then

Exam 640 816 – Interconnecting CiscoNetworking Devices Part 2 (ICND2)

then

Course CCNAB – CCNA Boot Camp– 8 days

then

Exam 640 802 – Cisco CertifiedNetwork Associate (CCNA)

Course CIINS – Implementing CiscoIOS Network Security – 5 days

then

Exam 640 553 – Implementing CiscoIOS Network Security

Course CIIUC – Implementing CiscoIOS Unified Communications – 5 days

then

Exam 640 460 – Implementing CiscoIOS Unified Communications

Cisco skills paths

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CCNA Wirelessoverview

Cisco Certified Network AssociateWireless (CCNA Wireless) validatesassociate-level knowledge and skills toconfigure, implement and supportwireless LANs, specifically thosenetworks using Cisco equipment. Witha CCNA Wireless certification, networkprofessionals can support a basicwireless network on a Cisco WLAN ina SMB to Enterprise network. TheCCNA Wireless curriculum includesinformation and practice activities toprepare attendees for configuring,monitoring and troubleshooting basictasks of a Cisco WLAN in SMB andEnterprise networks.

Course CIUWNE – ImplementingCisco Unified Wireless NetworkingEssentials – 5 days

and

Exam 640 721 – Implementing CiscoUnified Wireless Network Essentials

CCNP Cisco CertifiedNetwork Professional overview

With a CCNP, a network professionalcan install, configure, and troubleshootlocal and wide area networks forenterprise organisations with networksfrom 100 to more than 500 nodes. Thecontent emphasises topics such assecurity, converged networks, qualityof service (QoS), virtual privatenetworks (VPN) and broadbandtechnologies.

Course CI-ROUTE – ImplementingCisco IP Routing (ROUTE) – 5 days

then

Exam 642-903 ROUTE –Implementing Cisco IP Routing

then

Course CSWITCH – ImplementingCisco IP Switched Networks (SWITCH)– 5 days

then

Exam 642-813 SWITCH –Implementing Cisco IP SwitchedNetworks

then

Course CTSHOOT – Troubleshootingand Maintaining Cisco IP Networks(TSHOOT) – 5 days

and

Exam 642-832 TSHOOT –Troubleshooting and Maintaining CiscoIP Networks

Cisco skills paths18

CCSP Cisco Certified Security Professionaloverview

Cisco Certified Security Professional (CCSP) validates advanced knowledge andskills required to secure Cisco networks. With a CCSP certification, a networkprofessional demonstrates the skills required to secure and manage networkinfrastructures to protect productivity, mitigate threats, and reduce costs. The CCSPcurriculum emphasises Cisco Router IOS (ISR) and Catalyst Switch securityfeatures, Adaptive Security Appliance (ASA), secure VPN connectivity, IntrusionPrevention Systems (IPS), Cisco Security Agent (CSA), Security Enterprise andDevice Management, Network Admission Control (NAC) as well as techniques tooptimise these technologies in a single, integrated network security solution. In addition, CCSP leverages the new CCNA Security certification as a prerequisite.

CCVP Cisco CertifiedVoice Professionaloverview

Cisco Certified Voice Professional(CCVP) validates advance knowledgeand skills required to integrate intounderlying network architectures. Witha CCVP certification, a networkprofessional can help create atelephony solution that is transparent,scalable, and manageable. The CCVPcurriculum focuses on Cisco UnifiedCommunications Manager, quality ofservice (QoS), gateways, gatekeepers,IP phones, voice applications, andutilities on Cisco routers and CiscoCatalyst switches.

Cisco IPCommunicationsExpress Specialistoverview

This specialisation validates thecomprehensive deployment andconfiguration skills for SMB IPtelephony systems. Building on IIUCpart 1, IIUC2 teaches installing CiscoUnified Communications ManagerExpress and Cisco Unity Express, withsupport for both SCCP and SIPendpoints, Unified Call Connector, CallConnector Mobility and PSTN Calling.In addition, performance monitoringand maintenance tasks are covered aswell as configuring Unified MessagingGateway.

Course CVOICE – Cisco Voice over IP– 5 days

then

Exam 642 436 – Cisco Voice over IP

then

Exam 642 446 – Implementing CiscoUnified Communications IP TelephonyPart 1

then

Course CQOS – Implementing CiscoQuality of Service – 5 days

then

Exam 642 642 – Quality of Service

then

Exam 642 456 – Implementing CiscoUnified Communications IP TelephonyPart 2

then

Course CTUC – TroubleshootingCisco Unified CommunicationsSystems – 5 days

then

Exam 642 426 – TroubleshootingUnified Communications

Course CIIUC – Implementing CiscoIOS Unified Communications – 5 days

then

Exam 642-145

then

Course CIIUC2 – Implementing CiscoIOS Unified Communications Part 2(IIUC2) – 5 days

then

Exam 650-393

Course CSNRS – Securing Networks with Cisco Routers and Switches v1.0 – 5 days

and

Exam 642 504 – Securing Networks with Cisco Routers and Switches

and

Course CSNAF – Securing Networks with ASA Fundamentals – 5 days

and

Exam 642 524 – Securing Networks with ASA Fundamentals

and

Course CIPS – Implementing Cisco Intrusion Protection Systems V1.0 – 4 days

and plus one of the electives of:

Exam 642 533 – Implementing Cisco Intrusion Prevention Systems

or

Course CANAC – Implementing Network Admissions Control – 2 days

or

Exam 642 591 – Implementing Cisco NAC Appliance

or

Course CMARS – Implementing Cisco Security Monitoring, Analysis andResponse System V3 – 4 days

or

Exam 642 545 – Implementing Cisco Security Monitoring, Analysis, and Response System

or

Course CSNAA – Securing Networks with ASA Advanced – 5 days

or

Exam 642 515 – Securing Networks with ASA Advanced

CIS

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CCDP Cisco CertifiedDesign Professionaloverview

Cisco Certified Design Professional(CCDP) validates advanced knowledgeof network design concepts andprinciples. With a CCDP certification, anetwork professional can discuss,design, and create advancedaddressing and routing, security,network management, data centre, andIP multicast complex multilayeredenterprise architectures that includevirtual private networking and wirelessdomains. The CCDP curriculumincludes building scalableinternetworks, building multilayerswitched networks, and designingnetwork service architecture.

CCIP Cisco CertifiedInternetworkProfessional overview

Cisco Certified InternetworkProfessional (CCIP) validates advancedknowledge and skills required tomanage service providerinfrastructures. With a CCIPcertification, a network professionalworking in a service providerorganisation demonstratescompetencies in infrastructure IPnetworking solutions. The CCIPcurriculum includes IP routing, IP QoS,BGP, and MPLS.


then


then

Course CSWITCH – ImplementingCisco IP Switched Networks (SWITCH)– 5 days

then

Exam 642-813 SWITCH –Implementing Cisco IP SwitchedNetworks

then

Course CARCH – Designing CiscoNetwork Service Architectures – 5 days

then

Exam 642 873 – Designing CiscoNetwork Service Architectures


then


then

Course CQOS – Implementing CiscoQuality of Service – 5 days

then

Exam 642 642 – Quality of Service

then

Course CBGP – Configuring BGP onCisco Routers – 5 days

then

Exam 642 661 – Configuring BGP onCisco Routers

then

Course CMPLS – Implementing CiscoMPLS – 5 days

then

Exam 641 611 – Implementing CiscoMPLS

Cisco Contact Centre

course code: CUCCXD Unified Contact Centre Express and Unified IP IVR Deployment days: 5 www.qa.com/CUCCXD

Cisco Storage and Data Centre

course code: CIASNS Implementing Cisco Advanced Storage Networking Solutions days: 5 www.qa.com/CIASNS

course code: CICSNS Implementing Cisco Storage Network Solutions days: 5 www.qa.com/CICSNS

Cisco Network Management

course code: CWLMS Implementing Cisco Works LMS V3 days: 5 www.qa.com/CWLMS

Cisco Routing & Switching

course code: CNFC Cisco Networking Fundamentals days: 1 www.qa.com/CNFC

course code: CICND1 Interconnecting Cisco Networking Devices (V1.0) ICND1 days: 5 www.qa.com/CICND1

course code: CICND2 Interconnecting Cisco Networking Devices (V1.0) ICND2 days: 5 www.qa.com/CICND2

course code: CI-ROUTE Implementing Cisco IP Routing (ROUTE) days: 5 www.qa.com/CI-ROUTE

course code: CSWITCH Implementing Cisco IP Switched Networks (SWITCH) days: 5 www.qa.com/CSWITCH

course code: CTSHOOT Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) days: 5 www.qa.com/CTSHOOT

course code: CCNAB CCNA Boot Camp days: 8 www.qa.com/CCNAB

course code: CCNAEXAPREP CCNA Exam Prep days: 2 www.qa.com/CCNAEXAPREP

course code: CBGP Configuring BGP on Cisco Routers days: 5 www.qa.com/CBGP

course code: CMPLS Implementing Cisco MPLS days: 5 www.qa.com/CMPLS

course code: CSSOC Content Services Switch Operation & Configuration days: 5 www.qa.com/CSSOC

course code: CARCH Designing Cisco Network Service Architectures days: 5 www.qa.com/CARCH

course code: CI-DESGN Designing for Cisco Internetwork Solutions days: 5 www.qa.com/CI-DESGN

www.qa.com/cisco

19Cisco

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Cisco Sales

course code: CSE Cisco Sales Essentials days: 2 www.qa.com/CSE

Cisco Security

course code: CIINS Implementing Cisco IOS Network Security days: 5 www.qa.com/CIINS

course code: CSNAF Securing Networks with ASA Fundamentals days: 5 www.qa.com/CSNAF

course code: CSNAA Securing Networks with ASA Advanced days: 5 www.qa.com/CSNAA

course code: CSNRS Securing Networks with Cisco Routers and Switches v1.0 days: 5 www.qa.com/CSNRS

course code: CIPS Implementing Cisco Intrusion Protection Systems V1.0 days: 4 www.qa.com/CIPS

course code: CANAC Implementing Network Admissions Control days: 2 www.qa.com/CANAC

course code: CMARS Implementing Cisco Security Monitoring, Analysis and Response System V3 days: 4 www.qa.com/CMARS

course code: CSSSE Cisco Security Solutions for Systems Engineers v1.0 days: 5 www.qa.com/CSSSE

Cisco Unified Communications

course code: CIIUC Implementing Cisco IOS Unified Communications days: 5 www.qa.com/CIIUC

course code: CVOICE Cisco Voice Over IP days: 5 www.qa.com/CVOICE

course code: CACUCMV7.0 Administering Cisco Unified Communications Manager (ACUCM) v7.0 days: 3 www.qa.com/CACUCMV7.0

course code: CIPT-V6 Cisco IP Telephony V6 – Part 1 days: 5 www.qa.com/CIPT-V6

course code: CIPT02-V6 Cisco IP Telephony V6 – Part 2 days: 5 www.qa.com/CIPT02-V6

course code: CTUC Troubleshooting Cisco Unified Communications Systems days: 5 www.qa.com/CTUC

course code: CUCAD Cisco Unified Communications Architecture & Design days: 5 www.qa.com/CUCAD

course code: CUDN Cisco Unity Design and Networking V 1.0 days: 4 www.qa.com/CUDN

course code: CIIUC2 Implementing Cisco IOS Unified Communications Part 2 (IIUC2) days: 5 www.qa.com/CIIUC2

course code: CQOS Implementing Cisco Quality of Service days: 5 www.qa.com/CQOS

course code: CACUCM70V1.0 Implementing Cisco Unified Communications Manager Version 7.0 days: 3 www.qa.com/CACUCM70V1.0

course code: CICUM Implementing Cisco Unified Messaging (IUM) days: 5 www.qa.com/CICUM

course code: CGWGK Implementing Cisco Voice Gateways and Gatekeepers days: 5 www.qa.com/CGWGK

www.qa.com/cisco

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Cisco Unified Wireless

course code: CIUWNE Implementing Cisco Unified Wireless Networking Essentials days: 5 www.qa.com/CIUWNE

course code: CWLF Cisco Wireless LAN Fundamentals days: 4 www.qa.com/CWLF

course code: CWLAT Cisco Wireless LAN Advanced Topics days: 4 www.qa.com/CWLAT

course code: CUWSS Conducting Cisco Unified Wireless Site Survey days: 5 www.qa.com/CUWSS

course code: CIAUWS Implementing Advanced Cisco Unified Wireless Security days: 5 www.qa.com/CIAUWS

course code: CIUWMS Implementing Cisco Unified Wireless Mobility Services days: 5 www.qa.com/CIUWMS

course code: CIUWVN Implementing Cisco Unified Wireless Voice Networks days: 5 www.qa.com/CIUWVN

course code: CUWN Cisco Unified Wireless Networking v4.0 days: 4 www.qa.com/CUWN

www.qa.com/cisco

21Cisco

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CIS

CO

“I will always choose QA for my class-based learning

requirements.”

“A good course and has given me a wide knowledge

with appropriate depth.”

Citrix22

As QA was awarded Citrix Authorised Learning Centre (CALC)

of the year in 2008, we’re confident that our wide range of

Citrix training will provide you with all the skills you need.

In fact, as the only UK training provider to offer the full

schedule of accredited Citrix courses, our Citrix instructors

have more experience of delivering the latest courses than

anyone else.

Find out more about our range of courses, and the accreditations youcan gain in this rapidly growing virtualisation technology.

In 2009 QA’s leading Citrix technologist, Rob Blincoe, was recognisedas Citrix Certified Instructor of the Year for EMEA, for the fourthconsecutive year.

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Citrix contents

Citrix skills paths 23-25

Citrix courses

Citrix Access Gateway 26

Citrix Access Suite 26

Citrix EdgeSight 26

Citrix NetScaler 26

Citrix Password Manager 26

Citrix Platinum Edition 26

Citrix Provisioning Server 26

Citrix Virtualisation 26

Citrix WANScaler 27

Citrix XenApp (Presentation Server) 27

Citrix XenDesktop 27

Citrix XenServer 27

www.qa.com/citrix

Citrix skills paths

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23

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CCA Citrix AccessGateway 4.0overview

The CCA certification programmefocuses on the foundation skills andknowledge that a candidate needs tosuccessfully support an existingimplementation of one Citrix AccessSuite product. System administrators,Citrix resellers and business affiliates,and independent consultants will findthat the CCA certification is anexcellent credential.

Course CTX1455CW – Citrix CommonManagement Platform 4.5:Administration (eLearning) – 0.5 days

and

Course CTX-1307BW – Citrix AccessGateway Administration (eLearning) –0.5 days

then

Course CTX1308 – Citrix AccessGateway 4.5 Advanced Edition:Administration – 2 days

then

Exam 308 – Citrix Access Gateway 4.5Advanced Edition: Administration

CCA Citrix PasswordManager 4.0overview


Course CTX1455CW – Citrix CommonManagement Platform 4.5:Administration (eLearning) – 0.5 days

and

Course CTX-1325AW – CitrixPassword Manager 4.0: ArchitecturalOverview (eLearning) – 0.5 days

then

Course CTX1327 – Citrix PasswordManager 4.5: Administration – 2 days

then

Exam 327 – Citrix Password Manager4.5: Administration

CCA for Citrix AccessGateway 9 EnterpriseEditionoverview


Course CAG2001 – ImplementingCitrix Access Gateway 9.0 EnterpriseEdition – 2 days

then

Exam A13 Implementing Citrix

Access Gateway 9.0 Enterprise

Edition – CCA for Citrix AccessGateway 9 Enterprise Edition

CCA for CitrixXenApp 5 forWindows Server 2003 or 2008overview

Today, Citrix is relied upon by IT teamsand their strategic executives at morethan 215,000 organisations throughoutthe world. With such a high demandfor our products, there is no better wayfor IT professionals to differentiatethemselves, support this demand andvalidate their Citrix expertise than tobecome Citrix certified. Citrixcertifications build upon one another,increasing the breadth and depth oftechnical skills and knowledge witheach advancement.

CCA for CitrixXenApp 5 PlatinumEditionoverview

Today, Citrix is relied upon by IT teamsand their strategic executives at morethan 215,000 organisations throughoutthe world. With such a high demandfor our products, there is no better wayfor IT professionals to differentiatethemselves, support this demand andvalidate their Citrix expertise than tobecome Citrix certified. Citrixcertifications build upon one another,increasing the breadth and depth oftechnical skills and knowledge witheach advancement.

Course CTX1259 – Citrix XenApp 5.0for Windows Server 2003:Administration – 5 days

then

Exam 259 – Citrix Presentation Server4.5 and XenApp 5: Administration

or

Course CXA2011 – ImplementingCitrix XenApp 5.0 for Windows Server2008 – 5 days

then

Exam A05 – Implementing CitrixXenApp 5.0 for Windows Server 2008

Course CTX1259 – Citrix XenApp 5.0for Windows Server 2003:Administration – 5 days

then pass the followingexamination to become CCA forCitrix XenApp 5 certified

Exam 259 – Citrix Presentation Server4.5 and XenApp 5: Administration

CCA for NetScaler 9overview

Citrix certifications recognise andreward your real-world skills andexperience and offer a path forgrowing your IT skills and career.Available for various job roles andresponsibilities, Citrix certificationsdemonstrate your value to an employerwhile giving you the IT knowledge andconfidence to perform well.

Course CNS2001 – BasicAdministration for Citrix NetScaler 9.0– 5 days

then

Exam 1Y0-A11 – Basic Administrationfor Citrix NetScaler 9.0

24 Citrix skills paths

CCA for XenDesktop 3overview

The CCA for Citrix XenDesktop 3certification is designed to certifybreadth of knowledge across CitrixXenDesktop 3 end-to-end solutions.This certification is attained by passingthe Implementing Citrix XenDesktop 3exam, in which exam-takersdemonstrate their knowledge and skillsnecessary to install, configure, andadminister Citrix XenDesktop 3 in anenterprise environment.

Course CXD2001 – ImplementingCitrix XenDesktop 3 and 4 – 2 days

then

Exam A14 – Implementing CitrixXenDesktop 3

CCA for XenServer5.0 Enterprise Editionoverview

The CCA for Citrix XenServer 5.0Enterprise Edition certification isdesigned to certify breadth ofknowledge across Citrix XenServer 5.0Enterprise end-to-end solutions. Thiscertification is attained by passing theImplementing Citrix XenServerEnterprise Edition 5.0 exam, in whichexam-takers demonstrate theirknowledge and skills necessary toinstall, configure, and administer CitrixXenServer 5.0 Enterprise Edition in anenterprise environment.

Course CXS2001 – ImplementingCitrix XenServer Enterprise Edition 5.0– 2 days

then

Exam A09 – Implementing CitrixXenServer Enterprise Edition 5.0

CCAA for CitrixXenApp 5 forWindows Server 2008overview

The CCAA for XenApp 5.0 for WindowsServer 2008 certification builds uponthe CCA certification by focusing onadvanced and additional tasks in aWindows Server 2008 environment,such as monitoring, optimising andtroubleshooting. These skills arecertified through an advanced examand advanced training requirement.

Course CXA3001 – AdvancedAdministration for Citrix XenApp 5.0for Windows Server 2008 – 5 days

then

Exam A08 – Advanced Administrationfor Citrix XenApp for Windows Server2008

CCAA for NetScaler 9.0overview

Citrix certifications recognise andreward your real-world skills andexperience and offer a path forgrowing your IT skills and career.Available for various job roles andresponsibilities, Citrix certificationsdemonstrate your value to an employerwhile giving you the IT knowledge andconfidence to perform well.

Course CNS2001 – BasicAdministration for Citrix NetScaler 9.0– 5 days

then

Exam 1Y0-A11 – Basic Administrationfor Citrix NetScaler 9.0

then

Course CNS3002 – AdvancedAdministration for Citrix NetScaler 9.0Platinum Edition – 5 days

then

Exam 1Y0-A12 – Advanced Admin forNetScaler 9.0

CCEE forVirtualisationoverview

The Citrix Certified Enterprise Engineerfor Virtualization certification isdesigned to certify breadth ofknowledge across Citrix DeliveryCentre virtualization solutions. TheCCEE offers experienced ITprofessionals the opportunity todevelop and validate their ability tocombine the coordination ofoperational planning efforts withtactical design expertise andintegration know-how.

Course CXA3001 – AdvancedAdministration for Citrix XenApp 5.0for Windows Server 2008 – 5 days

then

Exam A08 – Advanced Administrationfor Citrix XenApp 5.0 for WindowsServer 2008

then

Course CVE4001 – Engineering aCitrix Virtualization Solution – 5 days

then

Exam A15 – Engineering a CitrixVirtualization Solution

CCIA forVirtualizationoverview

The Citrix Certified Integration Architectfor Virtualization certification focuseson best practices for analysis anddesign of Citrix virtualizationtechnologies. By testing a range ofskills used to design strategicapproaches to virtualization, the CCIAcertifies the knowledge required forsuccessful deployments, whileproviding recognition and credibility toIT professionals. In addition to therequired exams, a minimum level ofreal-world experience is recommendedfor candidates who choose to pursuethis certification. As the mostadvanced Citrix designation, CCIAexpertise helps organisations lowerimplementation costs, increaseimplementation success rates andreduce implementation time.

Course CVA5001 – Architecting aCitrix Virtualization Solution – 5 days

then

Exam A16 – Architecting a CitrixVirtualization Solution

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25Citrix skills paths

CCIA Citrix XenAppoverview

The CCA certification programme focuses on the foundation skills and knowledgethat a candidate needs to successfully support an existing implementation of oneCitrix Access Suite product.

step oneCourse CTX1455CW – Citrix Common Management Platform 4.5: Administration(eLearning) – 0.5 days

andCourse CTX1259 – Citrix Presentation Server 4.5 and XenApp 5.0 for WindowsServer 2003: Administration – 5 days

thenExam 259 – Citrix Presentation Server 4.5 and XenApp 5.0: Administration

then step twoCourse CTX1327 – Citrix Password Manager 4.5: Administration – 2 days

andCourse CTX1308 – Citrix Access Gateway 4.5 Advanced Edition: Administration – 2 days

thenExam 308 – Citrix Access Gateway 4.5 Advanced Edition: Administration

then step threeCourse CTX1456 – Citrix Access Suite 4.0: Build/Test Workshop – 2 days

thenExam 456 – Citrix Access Suite 4.0: Build/Test

then step fourCourse CTX6113 – Citrix Access Suite 4.0: Analysis – 2 days

thenExam 613 – Citrix Access Suite 4.0: Analysis

then final step in your accreditation pathCourse CTX6114 – Citrix Access Suite 4.0: Design – 2 days

then your final examinationExam 614 – Citrix Access Suite 4.0: Design

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Citrix Access Gateway

course code: CTX1308 Citrix Access Gateway 4.5 Advanced Edition: Administration days: 2 www.qa.com/CTX1308

course code: CTX-1307BW Citrix Access Gateway Administration (eLearning) days: 0.5 www.qa.com/CTX-1307BW

course code: CAG2001 Implementing Citrix Access Gateway 9.0 Enterprise Edition days: 2 www.qa.com/CAG2001

Citrix Access Suite

course code: CTX6113 Citrix Access Suite 4.0: Analysis days: 2 www.qa.com/CTX6113

course code: CTX6114 Citrix Access Suite 4.0: Design days: 2 www.qa.com/CTX6114

course code: CTX1455CW Citrix Common Management Platform 4.5: Administration (eLearning) days: 0.5 www.qa.com/CTX1455CW

course code: CTX1456 Citrix Access Suite 4.0: Build/Test Workshop days: 2 www.qa.com/CTX1456

Citrix EdgeSight

course code: CES2001 Implementing Citrix EdgeSight 5.0 days: 2 www.qa.com/CES2001

Citrix NetScaler

course code: CNS2001 Basic Administration for Citrix NetScaler 9.0 days: 5 www.qa.com/CNS2001

course code: CNS3002 Advanced Administration for Citrix NetScaler 9.0 Platinum Edition days: 5 www.qa.com/CNS3002

Citrix Password Manager

course code: CTX-1325AW Citrix Password Manager 4.0: Architectural Overview (eLearning) days: 0.5 www.qa.com/CTX-1325AW

course code: CTX1327 Citrix Password Manager 4.5: Administration days: 2 www.qa.com/CTX1327

Citrix Platinum Edition

course code: CMB2011 Implementing Citrix XenApp Platinum components days: 5 www.qa.com/CMB2011

Citrix Provisioning Server

course code: CPV2001 Implementing Citrix Provisioning Server 5.0 days: 2 www.qa.com/CPV2001

Citrix Virtualisation

course code: CVE4001 Engineering a Citrix Virtualisation Solution days: 5 www.qa.com/CVE4001

course code: CVA5001 Architecting a Citrix Virtualisation Solution days: 5 www.qa.com/CVA5001

www.qa.com/citrix

Citrix

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27

Citrix WANScaler

course code: CTX1741 Citrix WANScaler 4.3 and Citrix Branch Repeater: Administration days: 2 www.qa.com/CTX1741

Citrix XenApp (Presentation Server)

course code: CXA3001 Advanced Administration for Citrix XenApp 5.0 for Windows Server 2008 days: 5 www.qa.com/CXA3001

course code: CTX1259 Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003: Administration days: 5 www.qa.com/CTX1259

course code: CTX4100BI Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003: Skills Update days: 3 www.qa.com/CTX4100BI

course code: CTX4100SU40 Citrix Presentation Server 4.5: Skills Update workshop from version 4.0 days: 1 www.qa.com/CTX4100SU40

course code: CTX2003 Citrix XenApp & Terminal Services on Windows Server 2008 – Hands-on Exploration days: 2 www.qa.com/CTX2003

course code: CTX1256 Citrix XenApp (Presentation Server 4.0): Administration days: 4 www.qa.com/CTX1256

course code: CTX1264 Citrix XenApp (Presentation Server 4.5): Support days: 3 www.qa.com/CTX1264

course code: CXA2011 Implementing Citrix XenApp 5.0 for Windows Server 2008 days: 5 www.qa.com/CXA2011

course code: CXA2021 Implementing Citrix XenApp 5.0 for Windows Server 2008 Skills Update days: 3 www.qa.com/CXA2021

course code: CMB2011 Implementing Citrix XenApp Platinum Components days: 5 www.qa.com/CMB2011

course code: CXA-100-1I Providing Helpdesk Support for Citrix XenApp days: 2 www.qa.com/CXA-100-1I

Citrix XenDesktop

course code: CXD2001 Implementing Citrix XenDesktop 3 and 4 days: 2 www.qa.com/CXD2001

course code: CMB2002 Implementing the Citrix Desktop Delivery Infrastructure days: 5 www.qa.com/CMB2002

Citrix XenServer

course code: CXS2001 Implementing Citrix XenServer Enterprise Edition 5.0 days: 2 www.qa.com/CXS2001

course code: CMB2002 Implementing the Citrix Desktop Delivery Infrastructure days: 5 www.qa.com/CMB2002

www.qa.com/citrix

Citrix

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CompTIA skills paths28

CompTIA certifications are the recognised industry standard

for foundation-level IT skills. QA has been a CompTIA

Partner for more than 15 years and currently runs the largest

UK schedule of CompTIA training. Delivering the full portfolio

of CompTIA courses and all certifications, you can quickly

and easily achieve certification with QA – completing your

exam in one of our Prometric-accredited training centres.

CompTIA A+ new modularcertificationsoverview

New courses for A+ Essentials plus the threeelectives – IT Technician, Remote SupportTechnician and Depot Technician – arecurrently under development and are due tobe released in the Autumn.

Course COAESS – CompTIA A+ Certification:Essentials – 5 days

and

Exam 220-601 – CompTIA A+ Essentials

and

Course COAELE – CompTIA A+ Certification:Electives – 5 days

and

Exam 220-602 – CompTIA A+ IT Technician

or

Exam 220-603 – CompTIA A+ RemoteSupport Technician

or

Exam 220-604 – CompTIA A+ DepotTechnician

CompTIA Network+overview

Network+ is an ideal starting point for thosepeople who are embarking on a new career inIT or those who wish to gain generic IT skills.This is the natural follow-on course from theA+ certification.

QA helps organisations of all sizes to adopt A+and Network+ as a key element in employeeintake programmes, strategic skillsframeworks and training programmes.

Recognised globally, CompTIA A+ andNetwork+ certifications act as essentiallearning tools.

Course AG520 – CompTIA Network+Certification Support Skills (2009 Objectives)– 5 days

then

Exam N10-004 – CompTIA Network +

CompTIA Server+overview

Server+ certification is internationallyrecognised by many corporations. Indeed,CompTIA Server+ certification is a prerequisitequalification for employment (and isendorsed) by many leading computermanufacturers and vendors on a global basis.This course will teach students advanced-leveltechnical competency of server issues andtechnology, including installation,configuration, upgrading, maintenance,environment, troubleshooting and disasterrecovery.

Course AG600 – CompTIA Server+ – 5 days

then

Exam – CompTIA Server+

“The instructor was interested in all the students’

requirements, and answered everything I needed

to know.”

CO

MP

TIA

www.qa.com/comptia

A+

course code: AG266 CompTIA A+ Certification : Accelerated V11 days: 5 www.qa.com/AG266

course code: AG168 CompTIA A+ Certification : Electives days: 5 www.qa.com/AG168

course code: AG166 CompTIA A+ Certification : Essentials days: 5 www.qa.com/AG166

Network+

course code: AG520 CompTIA Network+ Certification Support Skills (2009 Objectives) days: 5 www.qa.com/AG520

Security+

course code: AG631 CompTIA Security+ Certification days: 5 www.qa.com/AG631

Server+

course code: AG600 CompTIA Server+ days: 5 www.qa.com/AG600

www.qa.com/comptia

CompTIA

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29

CO

MP

TIA

“Excellent trainer, very experienced and enthusiastic,

lively but appropriate presentation style.”

“One of the best classrooms I have seen so far.”

Data communications

course code: QAINTDAT Introduction to Data Communications days: 2 www.qa.com/QAINTDAT

course code: QAINTNET Introduction to Networking days: 2 www.qa.com/QAINTNET

course code: QAADVNET Advanced Ethernet (Layer 2) Networking days: 3 www.qa.com/QAADVNET

course code: QAINTTCP Introduction to TCP/IP days: 1 www.qa.com/QAINTTCP

course code: QAADVTCP Advanced TCP/IP days: 3 www.qa.com/QAADVTCP

course code: QAINTTEL Introduction to Tele Communications days: 2 www.qa.com/QAINTTEL

course code: QAVOIP Voice Over Internet Protocol and Convergence days: 2 www.qa.com/QAVOIP

www.qa.com/datacommunications

Data Communications30

QA’s data communications courses have been developed by our expert instructors, drawing on their experience working with a number of

large companies on bespoke data communications programmes.

Ranging from an overview course designed for those new to the networking environment through to advanced skills in TCP/IP and Ethernet networking andVoice over Internet Protocol and Convergence, we are able to provide you with the skills you need whatever your current level of ability.

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Information Security training

Unix and Linux training, applicable across any version ofthese systems



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Generic Database Skills

course code: CSDRM2 Database Analysis and Design days: 3 www.qa.com/CSDRM2

course code: CSWARDE2 Effective Data Warehouse Construction days: 4 www.qa.com/CSWARDE2

course code: DBSQLLG-2 SQL Language days: 2 www.qa.com/DBSQLLG-2

www.qa.com/databaseskills

Generic Database Skills 31

Making sure that administrators and developers are confident working with a range of databases is an essential skill, and QA’s database

skills courses provide a sound basis for that knowledge. Developed by our expert instructors, they provide the skills needed for

developing and designing databases, as well as SQL query language.

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course code: QASECFUND Information Security Fundamentals

days: 5 www.qa.com/QASECFUND

course code: QASECOP Operating Systems Security

days: 3 www.qa.com/QASECOP

course code: QASECPKI PKI and Transport Layer Security

days: 3 www.qa.com/QASECPKI

course code: QASECCRYPT Cryptography

days: 3 www.qa.com/QASECCRYPT

course code: QASECMAL Understanding Malware

days: 3 www.qa.com/QASECMAL

course code: QASECDES Designing a Secure Environment

days: 5 www.qa.com/QASECDES

course code: SSCP Systems Security Certified Practitioner

days: 3 www.qa.com/SSCP

course code: CISSP CISSP Certified Information Systems Security Professional

days: 5 www.qa.com/CISSP

course code: AG8801 CompTIA Security+ Certification

days: 5 www.qa.com/AG8801

EC Council

course code: ECCEH Certified Ethical Hacker v6

days: 5 www.qa.com/ECCEH

course code: ECNSA Council Network Security Administrator

days: 5 www.qa.com/ECNSA

www.qa.com/itsecurity

32

QA’s information security courses cover a wide range of

abilities and skills. For personnel entering the field there is an

introductory overview of Information Security developed by our

own security experts.

For those with some experience in the field we offer coursesspecialising in vendor–accredited skills such as CompTIA Security, thefull range of Microsoft security courses and courses from many othervendors such as Cisco.

For those with sufficient experience in the field we offer a range ofcourses for high-level security certifications including the EC CertifiedHacker and CISSP.IN

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Other Information Security courses:

Cisco 16

Microsoft 37

Novell 79

Sun 95

Internet & Web Developmentcourse code: QAASPMIG-35 Accelerated Migration to Microsoft ASP.NET 3.5 days: 3 www.qa.com/QAASPMIG-35

course code: QAASPMIG2 Accelerated Migration to Microsoft ASP.NET 2.0 days: 2 www.qa.com/QAASPMIG2

course code: NEPERLAV-2 Advanced Perl with CGI and Web Applications days: 5 www.qa.com/NEPERLAV-2

course code: M2311 Advanced Web Application Development using Microsoft ASP.NET days: 3 www.qa.com/M2311

course code: M2544 Advanced Web Application Technologies with Microsoft Visual Studio 2005 days: 2 www.qa.com/M2544

course code: NEWEBDE5 Building an Effective Website days: 5 www.qa.com/NEWEBDE5

course code: QAASPNET-35 Building Effective ASP.NET 3.5 Web Applications using Microsoft Visual Studio 2008 days: 5 www.qa.com/QAASPNET-35

course code: M2543 Core Web Application Technologies with Microsoft Visual Studio 2005 days: 3 www.qa.com/M2543

course code: QACSSXHTML CSS, XHTML and Accessibility days: 2 www.qa.com/QACSSXHTML

course code: QAASPAJAX-3 Developing Effective Web Applications using AJAX, .NET 3.5 and Microsoft Visual Studio 2008 days: 4 www.qa.com/QAASPAJAX-3

course code: M2300 Developing Secure Web Applications (Premium Series) days: 3 www.qa.com/M2300

course code: WNVBSCR-3 Developing Web Applications with Active Server Pages and VBScript days: 3 www.qa.com/WNVBSCR-3

course code: LGXMLWK-3 Developing XML-based Applications days: 4 www.qa.com/LGXMLWK-3

course code: QAPHP Getting Started with PHP and MySQL days: 3 www.qa.com/QAPHP

course code: NEINT2 Internet Technology Fundamentals days: 3 www.qa.com/NEINT2

course code: QAINTSCR-1 Introduction to Script Programming with VBScript days: 1 www.qa.com/QAINTSCR-1

course code: QASPD07L1 Sharepoint Designer 2007 Level 1 days: 1 www.qa.com/QASPD07L1

course code: LGXSLT-1 Transforming XML using XSLT Style Sheets days: 2 www.qa.com/LGXSLT-1

course code: LGXMLOV-2 Understanding XML days: 1 www.qa.com/LGXMLOV-2

course code: M2640 Upgrading Web Development Skills from ASP to Microsoft ASP.NET days: 3 www.qa.com/M2640

course code: M6463 Visual Studio 2008: ASP.NET 3.5 days: 2 www.qa.com/M6463

course code: LGJAVSC2 Web Programming with JavaScript days: 3 www.qa.com/LGJAVSC2

course code: QADREAM-3 Website Authoring using Dreamweaver days: 2 www.qa.com/QADREAM-3

course code: QADWCS3 Website Authoring using Dreamweaver CS days: 2 www.qa.com/QADWCS3

course code: QAMSEW Website Authoring using Microsoft Expression Web days: 2 www.qa.com/QAMSEW

course code: QAFPGEN-1 Website Authoring using Microsoft FrontPage days: 2 www.qa.com/QAFPGEN-1

course code: QAASPMVC-2 Building Effective ASP.NET MVC 2.0 Web Sites using Visual Studio 2010 days: 4 www.qa.com/QAASPMVC-2

course code: QAASPNET-40 Building Effective ASP.NET 4.0 Web Sites using Visual Studio 2010 days: 5 www.qa.com/QAASPNET-40

www.qa.com/internetandweb

Internet and Web Development 33

Our range of Internet and Web Development courses covers the full range of skills needed to design and develop effective Web

applications and websites.

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34 IBM

The IBM certification programme forms a series of technical

accreditations demonstrating increasing technical skills and

experience, specialising in either systems administration or

application development.

As an Authorised IBM Education Centre our IBM-accredited coursessupport IT professionals who wish to develop their Lotus Domino skills.

QA has been repeatedly selected by IBM as its Reseller of theYear, in recognition of the quality of training provided.

CICS

DB2 (UDB & z/OS)

IMS DB & TM

Lotus

Network

WebSphere and Web Services

WebSphere MQ

z/OS – Applications Development

z/OS – Technical

IBM

www.qa.com/ibm

35

IBM Lotuscourse code: L7ND520 Building Applications for the Web using IBM Lotus Domino Designer 7 days: 2 www.qa.com/L7ND520

course code: L8ND520 Building Applications for the Web using IBM Lotus Domino Designer 8 days: 2 www.qa.com/L8ND520

course code: L7ND760 Building the IBM Lotus Domino 7 Infrastructure days: 2 www.qa.com/L7ND760

course code: L8ND760 Building the IBM Lotus Domino 8 Infrastructure days: 2 www.qa.com/L8ND760

course code: L8.5ND76 Building the IBM Lotus Domino 8.5 Infrastructure days: 2 www.qa.com/L8.5ND76

course code: L8ND530 Developing IBM Lotus Domino 8 Applications: Intermediate Skills days: 3 www.qa.com/L8ND530

course code: L8ND420 Exploring New Features in IBM Lotus Domino Designer 8 days: 1 www.qa.com/L8ND420

course code: C8.5ND730 Exploring New Features in IBM Lotus Domino 8.5 Administration days: 1 www.qa.com/C8.5ND730

course code: L8ND720 Exploring New Features of IBM Lotus Domino 8 Administration days: 2 www.qa.com/L8ND720

course code: L8ND510 Fundamentals of IBM Lotus Domino 8 Application Development days: 4 www.qa.com/L8ND510

course code: L8ND8360 Helpdesk Basic Troubleshooting for IBM Lotus Domino 8 days: 2 www.qa.com/L8ND8360

course code: L8ND750 IBM Lotus Domino 8 System Administration Operating Fundamentals days: 1 www.qa.com/L8ND750

course code: L8.5ND89 IBM Lotus Domino 8.5 System Administration Boot Camp days: 5 www.qa.com/L8.5ND89

course code: L8.5ND75 IBM Lotus Domino 8.5 System Administration Operating Fundamentals days: 1 www.qa.com/L8.5ND75

course code: L8ST850 Implementing an IBM Lotus Sametime 8 Infrastructure days: 1 www.qa.com/L8ST850

course code: L8ND900 Lotus Domino 8 Boot Camp days: 5 www.qa.com/L8ND900

course code: L7ND770 Managing IBM Lotus Domino 7 Servers and Users days: 2 www.qa.com/L7ND770

course code: L8ND770 Managing IBM Lotus Domino 8 Servers and Users days: 3 www.qa.com/L8ND770

course code: L8.5ND77 Managing IBM Lotus Domino 8.5 Servers and Users days: 3 www.qa.com/L8.5ND77

course code: L85ND55 Introduction to IBM Lotus Domino 8.5 Xpages days: 2 www.qa.com/L85ND55

course code: L8ND550 Developing Composite Applications for IBM Lotus Notes 8 days: 1 www.qa.com/L8ND550

course code: LD8900 IBM Lotus Domino 8 System Administration Fast Track days: 5 www.qa.com/LD8900

www.qa.com/ibm

IBM

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IBM

QA-authored Javacourse code: QAJAVSPR-1 The Spring Framework days: 3 www.qa.com/QAJAVSPR-1

course code: QAJAVHIB Using Hibernate in Java Applications days: 3 www.qa.com/QAJAVHIB

Sun Java see page 96 for further Sun-approved courses

course code: SL-425 Architecting and Designing J2EE Applications days: 4 www.qa.com/SL-425

course code: SL-351-EE5 Business Component Development with Enterprise JavaBeans Technology days: 5 www.qa.com/SL-351-EE5

course code: DWS3111-EE5 Creating Web Services using Java (TM) Technology days: 3 www.qa.com/DWS3111-EE5

course code: DWS4112-EE5 Designing Java Web Services days: 2 www.qa.com/DWS4112-EE5

course code: FJ-310-EE5 Developing Applications for the Java EE Platform days: 5 www.qa.com/FJ-310-EE5

course code: SL-285-SE6 Developing Applications with the Java SE Platform days: 5 www.qa.com/SL-285-SE6

course code: DTJ-3108 Developing JavaServer Faces Components with AJAX days: 2 www.qa.com/DTJ-3108

course code: DTJ-2105 Developing JavaServer Faces Web Applications with AJAX using Sun Java Studio Creator days: 2 www.qa.com/DTJ-2105

course code: DTJ-365 Developing Mobile Phone Applications with J2ME Technology days: 3 www.qa.com/DTJ-365

course code: DTJ-4103 Developing Real-Time Applications for the Java Platform days: 5 www.qa.com/DTJ-4103

course code: DTJ-3109 Developing Secure Web-Tier Applications Workshop days: 2 www.qa.com/DTJ-3109

course code: SL-110-SE6 Fundamentals of the Java Programming Language days: 5 www.qa.com/SL-110-SE6

course code: SL-500 J2EE Patterns days: 4 www.qa.com/SL-500

course code: DTJ-280 J2SE (TM) 5.0 Installation Management and Troubleshooting days: 2 www.qa.com/DTJ-280

course code: SL-500-EE5 Java EE Patterns days: 4 www.qa.com/SL-500-EE5

course code: SL-275-SE6 Java Programming Language days: 5 www.qa.com/SL-275-SE6

course code: OO-226 Object-Oriented Analysis and Design using UML days: 5 www.qa.com/OO-226

course code: SL-314-EE5 Web Component Development with Servlet and JSP Technologies days: 5 www.qa.com/SL-314-EE5

www.qa.com/java

Java36

If you need the skills to develop application software that can be deployed in a cross-platform environment, QA’s in-depth Java courses,

developed by our technical experts, can provide you with the practical ability you need to make the most of this programming language.

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www.qa.com/sun www.qa.com/qaauthored

Microsoft

For every 10 people in the UK who take a Microsoft course, 6 take that course with QA. This means we train more than 20,000 people in

Microsoft technologies every year – which provides you with more choice of course dates, locations and frequency of courses. In addition

we deliver readiness training programmes ahead of product release on behalf of Microsoft, ensuring we’re always first to market with new

Microsoft technologies.

Our wide range of Microsoft training includes a broad schedule of Microsoft Official Curriculum courses, QA-authored courses providing in-depth and hands-on technical skills, and full accreditation paths for all the Microsoft certifications.

Contact us on:


37

Contents

Microsoft Application and Desktop Virtualisation 38

Microsoft BizTalk Server 38

Microsoft Desktop Operating Systems 39

Microsoft Windows 7 skills paths 40

Microsoft XP and Vista skills paths 41

Microsoft Windows 7 42

Microsoft Windows XP 42

Microsoft Windows Vista 42

Microsoft Dynamics 43

Microsoft Dynamics CRM 4.0 43

Microsoft Dynamics CRM 3.0 43

Microsoft Dynamics AX 43-44

Microsoft Dynamics NAV 2009 44

Microsoft Dynamics NAV 5.0 44

Microsoft Exchange Server 45

Microsoft Exchange Server 2007 and 2010 skills paths 46

Microsoft Exchange Server 2010 47



Microsoft Forefront 48

Microsoft Internet Information Services 49

Microsoft ISA Server 49

Microsoft Office Communications Server 50

Microsoft Office Communications Server 2007 50

Microsoft Office Communications Server 2007 R2 50

Microsoft Office – Technical 51

Microsoft Office System 2007 51

Microsoft PerformancePoint 52

Microsoft ProClarity 52

Microsoft Project 2007 53

Microsoft Scripting 53

Microsoft PowerShell 53

Microsoft Visual Basic Scripting Edition 53

Microsoft SharePoint 54

Microsoft SharePoint Services 3.0 and

SharePoint Server 2007 skills paths 55

Microsoft Office SharePoint 2010 56

Microsoft Office SharePoint 2007 56

Microsoft SharePoint Portal Server 2003 56

Microsoft SharePoint Services 56

Microsoft Silverlight 57

Microsoft Small Business Server and

Essential Business Server 57

Microsoft SQL Server 58

Microsoft SQL Server 2008 skills paths 59


Microsoft SQL Server 2008 61

Microsoft SQL Server 2005 61-62

Microsoft SQL Server 2000 62

Microsoft Systems Centre 63

Microsoft Systems Centre skills paths 64

Microsoft Systems Centre 65

Microsoft Visual Studio 66

Microsoft Visual Studio 2008 skills paths 66

Microsoft Visual Studio 2005 skills paths 67

Microsoft Visual Studio 2010 and .NET Framework 4 68

Microsoft Visual Studio 2008 and .NET Framework 3 68-69

Microsoft Visual Studio 2005 and .NET Framework 2 69-70

Microsoft Visual Studio Team System 70

Microsoft Windows Azure Platform 71

Microsoft Windows Server Operating Systems 72

Microsoft Windows Server 2008 skills paths 73-74

Microsoft Windows Server 2008 R2 Virtualisation skills paths 75

Microsoft Windows Server 2008 R2 76

Microsoft Windows Server 2008 76



2009 LEARNING SOLUTIONSImpactPARTNER OF THE YEARWINNER

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Microsoft Application and Desktop Virtualisationcourse code: M7197 Deploying and Managing the Microsoft Desktop Optimisation Pack days: 5 www.qa.com/M7197

course code: M7197APPV Installing and Managing Microsoft Application Virtualisation, APP-V (Premium Series) days: 3 www.qa.com/M7197APPV

course code: M10324 Implementing and Managing Microsoft Desktop Virtualisation days: 5 www.qa.com/M10324

www.qa.com/msapplicationvirtualisation

Microsoft BizTalk Servercourse code: M2934 Deploying and Managing Business Process and Integration Solutions using

Microsoft BizTalk Server 2006 (Premium Series) days: 2 www.qa.com/M2934

course code: M2933 Developing Business Process and Integration Solutions using Microsoft BizTalk Server 2006 (Premium Series) days: 5 www.qa.com/M2933

course code: QABIZTK09 Microsoft BizTalk Server 2009 for BizTalk Server 2006 Developers days: 2 www.qa.com/QABIZTK09

www.qa.com/msbiztalkserver

Microsoft Application and Desktop Virtualisation

Microsoft BizTalk Server

Microsoft Application and Desktop Virtualisation, along with the Microsoft Desktop Optimisation Pack, provides organisations with the

capabilities to both package and deploy applications for delivery to users’ desktops in a virtualised format, without the need to physically

install them and to deliver virtualised desktop operating systems to client devices.

BizTalk Server is Microsoft’s integration and connectivity server solution. BizTalk Server provides organisations with a solution that allows

them to more easily connect disparate systems, processes and applications. QA offers Microsoft Official Curriculum courses and its own

QA-authored courses for BizTalk Server.

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39Microsoft Desktop Operating Systems

Windows XP, Windows Vista and Windows 7 offer levels of

desktop usability and management which requires a deep

understanding of the technology if reductions in the Total Cost

of Ownership are to be achieved.

With the launch of Windows 7, new standards in desktop security,reliability, performance, access and management have been defined.Capabilities such as PowerShell, DirectAccess and BranchCacheensure that those individuals responsible for desktop strategy havetools at their disposal to add real business value, whilst thoseresponsible for deployment, configuration, trouble-shooting anddesktop support are also well catered for.

Contact us on:


Contents

Microsoft Windows 7 skills paths 40

Microsoft XP and Vista skills paths 41

Microsoft Desktop Operating Systems courses

Microsoft Windows 7 42

Microsoft Windows XP 42

Microsoft Windows Vista 42

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40 Microsoft Windows 7 skills paths

Microsoft Windows 7 forDeveloperscoursesM50219 – Microsoft Introduction to Windows 7 forDevelopers – 1 day

M50218 – Microsoft Windows 7 Training for Developers – 4 days

courseM6294 – Planning and Managing Microsoft Windows 7Desktop Deployments and Environments – 5 days

exam70-686 – MCITP: Microsoft Windows 7 Enterprise DesktopAdministrator

courseM6292 – Installing and Configuring Microsoft

Windows 7 Client – 3 days

exam70-682 – MCITP: Upgrading to Microsoft Windows 7 MCITP Enterprise Desktop Technician

courseM50331 – Windows 7, Enterprise Desktop SupportTechnician – 4 days

exam70-685 – MCITP: Microsoft Windows 7 Enterprise DesktopSupport Technician

Microsoft Windows 7 Enterprise Desktop Administrator

Microsoft Windows 7 Enterprise Desktop Support Technician

Upgrading to MicrosoftWindows 7 Enterprise Desktop Technician

Windows Vista CertificationUpgradeholding existing certificationMCITP Windows Vista Enterprise Desktop SupportTechnician

Microsoft Windows 7 for IT ProfessionalscourseM6292 – Installing and Configuring Microsoft Windows 7Client – 3 days

exam70-680 – MCTS: Microsoft Windows 7, Configuring

Microsoft Windows 7, Configuring

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Microsoft Windows XPProfessional MCP (andMCSE elective)coursesM2272 – Implementing and SupportingMicrosoft Windows XP Professional – 5 days

or

M2285 – Installing, Configuring, andAdministering Microsoft Windows XPProfessional – 2 days

exam70-270 – MCP: Installing, Configuring, andAdministering Microsoft Windows XPProfessional

Microsoft CertifiedDesktop SupportTechnician (MCDST)coursesM2261 – Supporting Users Running theMicrosoft Windows XP Operating System – 3 days

exam70-271 – Supporting Users andTroubleshooting a Windows XP OperatingSystem

and

M2262 – Supporting Users RunningApplications on Microsoft Windows XP – 2 days

exam70-272 – Supporting Users andTroubleshooting Desktop Applications on aWindows XP Operating System

Upgrade ExistingWindows XP MCDSTCertificationcoursesM5118 – Supporting Windows Vista andApplications in the Enterprise – 5 days

M5119 – Supporting Windows Vista Computerswith Desktop Images and Application Packages – 2 days

exam70-621 – MCITP: Upgrading your MCDSTCertification to MCITP Enterprise SupportTechnician

Additional Learning Windows XPM2289 – Deploying Business Desktops with Microsoft Windows XP and Microsoft Office 2003 – 3 days

M2520 – Deploying Microsoft Windows XP Professional – 1 day

M2853 – Developing and Maintaining Applications on Windows XP Service Pack 2 – 1 day

Windows VistaM5117 – Installing, Configuring, Troubleshooting, and Maintaining Windows Vista – 3 days

Troubleshooting Desktop Applications ona Windows XP Operating System

Desktop SupportTechnician

Windows Vista – Configuration

Enterprise SupportTechnician

coursesM5118 – Supporting Windows Vista andApplications in the Enterprise – 5 days

M5119 – Supporting Windows Vista Computerswith Desktop Images and Application Packages– 2 days

exam70-622 – MCITP: Microsoft Desktop Support – Enterprise

Enterprise SupportTechnician

coursesM5105 – Deploying Microsoft Windows VistaBusiness Desktop – 3 days

M5058 – Deploying Microsoft Office 2007Professional Plus – 2 days

exam70-624 – MCTS: Deploying and MaintainingWindows Vista Client and 2007 MicrosoftOffice System Desktops

Business Desktop Deployment

Windows Vista for ITProfessionalscoursesM5115 – Installing, Configuring, andTroubleshooting Windows Vista – 4 days

optional

M5116 – Configuring Windows Vista MobileComputing and Applications – 2 days

exam70-620 – MCTS Microsoft Windows Vista,Configuring

Windows Vista – Configuration

41Microsoft XP and Vista skills paths

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Microsoft Windows 7course code: QASEMW7 Microsoft Technology Briefing – Windows 7 and Windows Server 2008 R2 days: 0.5 www.qa.com/QASEMW7

course code: M6292 Installing and Configuring Windows 7 Client days: 3 www.qa.com/M6292

course code: M6294 Planning and Managing Windows 7 Desktop Deployments and Environments days: 5 www.qa.com/M6294

course code: M50219 Microsoft Introduction to Windows 7 for Developers days: 1 www.qa.com/M50219

course code: M50331 Windows 7 Enterprise Desktop Support Technician days: 4 www.qa.com/M50331

Microsoft Windows XPcourse code: M2289 Deploying Business Desktops with Microsoft Windows XP and Microsoft Office 2003 (Premium Series) days: 3 www.qa.com/M2289

course code: M2520 Deploying Microsoft Windows XP Professional days: 1 www.qa.com/M2520

course code: M2853 Developing and Maintaining Applications on Windows XP Service Pack 2 days: 1 www.qa.com/M2853

course code: M2285 Installing, Configuring, and Administering Microsoft Windows XP Professional days: 2 www.qa.com/M2285

course code: M2262 Supporting Users Running Applications on Microsoft Windows XP days: 2 www.qa.com/M2262

course code: M2261 Supporting Users Running the Microsoft Windows XP Operating System days: 3 www.qa.com/M2261

Microsoft Windows Vistacourse code: M5116 Configuring Windows Vista Mobile Computing and Applications days: 2 www.qa.com/M5116

course code: M5105 Deploying Microsoft Windows Vista Business Desktops days: 3 www.qa.com/M5105

course code: M5115 Installing, Configuring, and Troubleshooting Windows Vista days: 4 www.qa.com/M5115

course code: M5117 Installing, Configuring, Troubleshooting, and Maintaining Windows Vista days: 3 www.qa.com/M5117

course code: M5119 Supporting Windows Vista Computers with Desktop Images and Application Packages days: 2 www.qa.com/M5119

course code: M5118 Supporting Windows Vista and Applications in the Enterprise days: 5 www.qa.com/M5118

www.qa.com/msdesktopops

42 Microsoft Desktop Operating Systems

XP, Vista and Windows 7 are Microsoft’s desktop operating systems. Each has been designed to offer individuals and organisations a

secure, robust, manageable and easy to use graphical environment for running a users’ applications and managing their document’s.

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Microsoft Dynamics CRM 4.0course code: M8912 Customisation and Configuration in Microsoft Dynamics CRM 4.0 days: 3 www.qa.com/M8912

course code: M8969 Extending Microsoft Dynamics CRM days: 3 www.qa.com/M8969

course code: M8911 Installation and Deployment in Microsoft Dynamics CRM days: 2 www.qa.com/M8911

course code: M8913 Microsoft Dynamics CRM 4.0 Applications days: 3 www.qa.com/M8913

course code: M8910 What’s new in Microsoft Dynamics CRM 4.0 days: 1 www.qa.com/M8910

course code: M80003 Workflow in Microsoft Dynamics CRM 4.0 days: 1 www.qa.com/M80003

Microsoft Dynamics CRM 3.0course code: MDCS Developing Collaboration Solutions for Microsoft CRM 3.0 using Microsoft Office SharePoint Server 2007

and Microsoft Office 2007 (Premium Series) days: 2 www.qa.com/MDCS

course code: M8531 Extending Microsoft CRM 3.0 (Premium Series) days: 3 www.qa.com/M8531

course code: M8529 Microsoft CRM 3.0 Administration (Premium Series) days: 2 www.qa.com/M8529

course code: M8525 Microsoft CRM 3.0 Customisation (Premium Series) days: 3 www.qa.com/M8525

course code: M8530 Microsoft CRM 3.0 Data Migration (Premium Series) days: 1 www.qa.com/M8530

course code: M8526 Microsoft CRM 3.0 Installation and Configuration (Premium Series) days: 3 www.qa.com/M8526

course code: M8522 Microsoft CRM 3.0 Marketing Automation (Premium Series) days: 1 www.qa.com/M8522

course code: M8521 Microsoft CRM 3.0 Sales Management (Premium Series) days: 1 www.qa.com/M8521

course code: M8523 Microsoft CRM 3.0 Service Management (Premium Series) days: 1 www.qa.com/M8523

course code: M8524 Microsoft CRM 3.0 Service Scheduling (Premium Series) days: 1 www.qa.com/M8524

Microsoft Dynamics AXcourse code: GB-166 Axapta 3.0 CRM days: 3 www.qa.com/GB-166

course code: GB-096 Axapta 3.0 HRM days: 2 www.qa.com/GB-096

course code: M80010 Bill of Material in Microsoft Dynamics AX 2009 days: 2 www.qa.com/M80010

course code: M80012 Development II in Microsoft Dynamics AX 2009 days: 2 www.qa.com/M80012

www.qa.com/msdynamics

43Microsoft Dynamics

Dynamics is Microsoft’s line of business management solutions including enterprise resource planning (ERP) and customer relationship

management (CRM) capabilities. It includes business-management solutions to support financial and operational functionality.

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Microsoft Dynamics AX continued

course code: M80013 Development III in Microsoft Dynamics AX 2009 days: 3 www.qa.com/M80013

course code: M80014 Development IV in Microsoft Dynamics AX 2009 days: 4 www.qa.com/M80014

course code: M80015 Enterprise Portal Development in Microsoft Dynamics AX 2009 days: 3 www.qa.com/M80015

course code: M80017 Financials II in Microsoft Dynamics AX 2009 days: 2 www.qa.com/M80017

course code: M80020 Introduction to Microsoft Dynamics AX 2009 days: 2 www.qa.com/M80020

course code: M80016 Microsoft Dynamics AX 2009 Financials I days: 3 www.qa.com/M80016

course code: M8623 Microsoft Dynamics AX 4.0 Development I: MorphX days: 3 www.qa.com/M8623

course code: M8633 Microsoft Dynamics AX 4.0 Development II: Introduction to X++ days: 2 www.qa.com/M8633

course code: M8629 Microsoft Dynamics AX 4.0 Financials I days: 2 www.qa.com/M8629

course code: M8637 Microsoft Dynamics AX 4.0 Financials II days: 2 www.qa.com/M8637

course code: M8625 Microsoft Dynamics AX 4.0 Trade & Logistics I days: 2 www.qa.com/M8625

course code: M8631 Microsoft Dynamics AX 4.0 Trade & Logistics Series II days: 2 www.qa.com/M8631

course code: M80022 Production Series I in Microsoft Dynamics AX 2009 days: 2 www.qa.com/M80022

course code: M80024 Trade and Logistics I in Microsoft Dynamics AX 2009 days: 3 www.qa.com/M80024

course code: M80025 Trade and Logistics II in Microsoft Dynamics AX 2009 days: 2 www.qa.com/M80025

Microsoft Dynamics NAV 2009course code: M80049 Application Setup in Microsoft Dynamics NAV 2009 days: 1.5 www.qa.com/M80049

course code: M80050 Business Intelligence for Information Workers in Microsoft Dynamics NAV 2009 days: 1 www.qa.com/M80050

course code: M80042 C/SIDE Introduction in Microsoft Dynamics NAV 2009 Please call www.qa.com/M80042

course code: M80041 Finance in Microsoft Dynamics NAV 2009 days: 3 www.qa.com/M80041

Microsoft Dynamics NAV 5.0course code: M8872 Application Setup in Microsoft Dynamics NAV 5.0 days: 2 www.qa.com/M8872

course code: M8871 Finance in Microsoft Dynamics NAV 5.0 days: 3 www.qa.com/M8871

course code: M8601 Introduction to Microsoft Dynamics NAV 5.0 days: 2 www.qa.com/M8601

course code: MTODYNAV Troubleshooting and Optimising Microsoft Dynamics NAV using Microsoft SQL Server 2005 days: 4 www.qa.com/MTODYNAV

www.qa.com/msdynamics

Microsoft Dynamics

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45Microsoft Exchange Server

Microsoft Exchange Server is the market leader in messaging

solutions. Its capabilities extend beyond the storing and

forwarding of emails, calendaring and contacts. Microsoft

Exchange Server is a platform for unified communications.

Through integration with products such as Office CommunicationsServer and Microsoft Office SharePoint Server, unified andcollaborative solutions can be designed and deployed. With the abilityto integrate mobile devices, organisational telephone PABX systemsand the Web through Outlook Anywhere.

Those individuals responsible for designing, deploying and maintainingMicrosoft Exchange Server have a range of capabilities and tools attheir disposal.

Contents

Microsoft Exchange Server 2007 and 2010 skills path 46

Microsoft Exchange Server courses




Technical Accelerated Certified Education (ACE) Programmes

QA Accelerated – MCTS Exchange 2007 Configuring 47

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Microsoft Exchange Server 2007 and 2010 skills path46

Exchange Server is Microsoft’s messaging and collaboration platform. Providing email, contacts and calendaring capabilities to end users

via Outlook, mobile devices and the Web, Exchange Server is a crucial component in a Microsoft Unified Communications solution.

Exchange Server 2003courseM2400 – Implementing and Managing Microsoft ExchangeServer 2003 – 5 days

exam70-284 – MCP: Implementing and Managing MicrosoftExchange Server 2003

Upgrading to Exchange Server 2007 coursesM3938 – Updating your Skills from Microsoft Exchange 2000Server or Microsoft Exchange Server 2003 to MicrosoftExchange Server 2007 SP1 – 5 days

also recommended

M5051 – Monitoring and Troubleshooting MicrosoftExchange Server 2007 – 2 days

exam70-236 – MCTS: Exchange Server 2007, Configuring

coursesM5053 – Designing a Messaging Infrastructure usingMicrosoft Exchange Server 2007 – 3 days

exam70-237 – PRO: Designing Messaging Solutions withMicrosoft Exchange Server 2007

M5054 – Designing a High Availability Messaging Solutionusing Microsoft Exchange Server 2007 – 2 days

exam70-238 – PRO: Deploying Messaging Solutions with Microsoft Exchange Server 2007

courseM10233 – Designing and Deploying Messaging Solutionswith Microsoft Exchange Server 2010 – 5 days

exam70-663 – PRO: Designing and Deploying MessagingSolutions with Microsoft Exchange Server 2010

Microsoft Exchange Server 2007, Configuring

Exchange Server 2007coursesM5047 – Introduction to Installing and Managing MicrosoftExchange Server 2007 SP1 – 5 days

M5049 – Managing Messaging Security using MicrosoftExchange Server 2007 – 1 day

M5050 – Recovering Messaging Servers and Databasesusing Microsoft Exchange Server 2007 – 1 day

M5051 – Monitoring and Troubleshooting MicrosoftExchange Server 2007 – 2 days



Exchange Server 2010courseM10135 – Configuring, Managing and TroubleshootingMicrosoft Exchange Server 2010 – 5 days



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Microsoft Exchange Server 2010, EnterpriseMessaging Administrator

Microsoft Exchange Server 2007, EnterpriseMessaging Administrator

Technical Accelerated CertifiedEducation (ACE) Programmes

Our residential accelerated programmes are held at Kents HillPark, a dedicated training and conference centre set in a peacefullocation on the outskirts of Milton Keynes.

Microsoft ACE Programmes

Our Microsoft training programmes are aimed at helping ITprofessionals achieve core Microsoft certifications in less time,and for less cost. The programmes cover Microsoft’s topcertification and leading server products, including WindowsServer, SQL Server and Exchange Server.

PROGRAMMEQAMCTSEXC – QA Accelerated – MCTS Exchange 2007Configuring – 5 days

47Microsoft Exchange Server


course code: M10233 Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010 days: 5 www.qa.com/M10233

course code: M10135 Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 days: 5 www.qa.com/M10135


course code: QAMCTSEXC QA Accelerated – MCTS Exchange 2007 Configuring sseeee ppaaggee 111122 ffoorr mmoorree ddeettaaiillss ooff rreessiiddeennttiiaall ccoouurrsseess days: 5 www.qa.com/QAMCTSEXC

course code: M5054 Designing a High Availability Messaging Solution using Microsoft Exchange Server 2007 days: 2 www.qa.com/M5054

course code: M5053 Designing a Messaging Infrastructure using Microsoft Exchange Server 2007 days: 3 www.qa.com/M5053

course code: M5047 Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1 days: 5 www.qa.com/M5047

course code: M5049 Managing Messaging Security using Microsoft Exchange Server 2007 days: 1 www.qa.com/M5049

course code: M5051 Monitoring and Troubleshooting Microsoft Exchange Server 2007 days: 2 www.qa.com/M5051

course code: M5050 Recovering Messaging Servers and Databases using Microsoft Exchange Server 2007 days: 1 www.qa.com/M5050

course code: M3938 Updating your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003

to Microsoft Exchange Server 2007 SP1 days: 5 www.qa.com/M3938


course code: M2008 Designing and Planning an Exchange Server 2003 Organisation days: 2 www.qa.com/M2008

course code: M2400 Implementing and Managing Microsoft Exchange Server 2003 days: 5 www.qa.com/M2400

course code: M2011 Troubleshooting Microsoft Exchange Server 2003 days: 3 www.qa.com/M2011

www.qa.com/msexchange

Contact us on:


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course code: M50093 Deploying and Administering Microsoft Forefront Client Security days: 3 www.qa.com/M50093

course code: M50094 Deploying and Administering Microsoft Forefront Security for Exchange Server, Microsoft Forefront Security

for SharePoint, and Microsoft Forefront Server Security Management Console days: 2 www.qa.com/M50094

www.qa.com/msforefront

48 Microsoft Forefront

Forefront is Microsoft’s end-to-end security solution, providing protection against viruses, worms, spyware, spam and inappropriate

content for Microsoft Office SharePoint Server, Microsoft SharePoint Services, Microsoft Exchange Server and client operating systems.

“A very good instructor who provided very clear

explanations and a dynamic presentation.”

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Microsoft ISA Server 2006course code: WNISA2006 ISA 2006 – New Features days: 1 www.qa.com/WNISA2006

Microsoft ISA Server 2004course code: M2824 Implementing Microsoft Internet Security and Acceleration Server 2004 (Premium Series) days: 5 www.qa.com/M2824

www.qa.com/msisa

Microsoft Internet Information Services

Microsoft Internet Information Services

course code: M2576 Implementing and Administering Internet Information Services (IIS) 6.0 (Premium Series) days: 3 www.qa.com/M2576

course code: M2694 Updating Web Server Skills to Internet Information Services 6.0 days: 2 www.qa.com/M2694

www.qa.com/msiss

Microsoft ISA Server

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49

Internet Information Services (IIS) is Microsoft’s Web server solution. Integrated into both Microsoft Windows Server and desktop

operating systems it provides a platform for hosting websites and Web-based applications.

ISA Server is Microsoft’s integrated network edge security gateway. It helps protect IT environments from Internet-based threats.

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Microsoft Office Communications Server50

Microsoft Office Communications Server 2007

course code: M5178 Audio/Visual Conferencing and Web Conferencing using Microsoft Office

Communications Server 2007

days: 2 www.qa.com/M5178

course code: M5177 Implementing and Maintaining Instant Messaging using Microsoft Office

Communications Server 2007 (Premium Series)


course code: M5179 Implementing and Maintaining Telephony using Microsoft Office Communications

Server 2007 (Premium Series)


course code: MSUCVI Microsoft Unified Communication Voice Ignite Technical Workshop

days: 5 www.qa.com/MSUCVI

Microsoft Office Communications Server 2007 R2

course code: M50214 Implementing and Maintaining IM/Presence, Conferencing and Telephony using

Microsoft Office Communications Server 2007 R2


course code: M50232 Office Communications Server 2007 R2 Ignite


course code: MSUCVI Microsoft Unified Communication Voice Ignite Technical Workshop

days: 5 www.qa.com/MSUCVI

www.qa.com/mscommsserver

Microsoft Office Communications Server is a key component

within Microsoft’s Unified Communications (UC) solution, with

the aim of streamlining communications between people and

organisations regardless of platform, device or location.

Implemented alongside Microsoft Exchange Server, it givesorganisations the capability to build Unified Communications solutionswhich build business value from features such as real-timecommunications from within Microsoft Office, federated access toInstant Messaging and enterprise Voice over IP (VoIP). Individualslooking after Microsoft Office Communications Server will beresponsible for designing, implementing, and troubleshooting of asolution that includes existing telephony, integration with Exchange,conferencing, and group chat solutions.

“I’m very pleased with the outcome, support and

guidance from the QA instructor. She was very

professional and I am pleased with what I will be taking

away with me today.”

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Microsoft Office – Technical

Microsoft Office System 2007

course code: M5058 Deploying Microsoft Office 2007 Professional Plus days: 2 www.qa.com/M5058

course code: M5158 Designing 2007 Microsoft Office System Portals and Collaboration Solutions days: 2 www.qa.com/M5158

course code: M5157 Designing a 2007 Office System Enterprise Content Management and Forms Solution days: 2 www.qa.com/M5157

Microsoft Office System 2003

course code: M2016 Bringing Data into Desktop Programs using the Microsoft Office 2003 Editions Research

and Reference Technologies days: 1 www.qa.com/M2016

course code: M2015 Enabling Business Processes using XML, Smart Documents, and Smart Client Solutions

within the Microsoft Office System days: 1 www.qa.com/M2015

course code: M2052 Using Microsoft Visual Studio Tools for the Microsoft Office System days: 1 www.qa.com/M2052

www.qa.com/msofficetechnical

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Microsoft Office is a sophisticated business productivity tool that has both an end-user and back office support requirement. For Microsoft Office

Business Applications courses please see page 106.

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Microsoft PerformancePoint

course code: MOPPS07 Microsoft Office PerformancePoint Server 2007 technical training (Premium Series) days: 4 www.qa.com/MOPPS07

www.qa.com/msperformancepoint

Microsoft PerformancePoint

Microsoft ProClarity

Microsoft Office PerformancePoint Server 2007 is an integrated performance management application that enables you to monitor and

analyse your business. By providing flexible, easy-to-use tools for building dashboards, Office PerformancePoint Server 2007 can help

everyone across your organisation make informed business decisions that align with companywide objectives.

ProClarity analytics extends the reach of business intelligence to every decision-maker in an organisation. ProClarity helps Microsoft

Business Intelligence users identify trends, explore data, and pinpoint business performance. ProClarity is the foundation for the analytic

capabilities in Microsoft Office PerformancePoint Server 2007.

Microsoft ProClarity

course code: MPT1202K5 Microsoft ProClarity Administrator Training Analysis Services 2005 (Premium Series) days: 3 www.qa.com/MPT1202K5

course code: MPT075 Microsoft ProClarity Analyst (Premium Series) days: 2 www.qa.com/MPT075

www.qa.com/msproclarity

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Microsoft PowerShellcourse code: M6434 Automating Windows Server 2008 Administration with Microsoft Windows PowerShell days: 3 www.qa.com/M6434

course code: M50025 PowerShell for Administrators days: 3 www.qa.com/M50025

Microsoft Visual Basic Scripting Editioncourse code: QAWSCRAV-1 Advanced Scripting for Windows System Administrators days: 4 www.qa.com/QAWSCRAV-1

course code: QAWSCR-1 An Introduction to Scripting for Windows System Administrators days: 3 www.qa.com/QAWSCR-1

course code: QAINTSCR-1 Introduction to Script Programming with VBScript days: 1 www.qa.com/QAINTSCR-1

course code: M2433 Microsoft Visual Basic Scripting Edition and Microsoft Windows Script Host Essentials (Premium Series) days: 3 www.qa.com/M2433

www.qa.com/msscripting

53Microsoft Project 2007

Microsoft Project 2007course code: M5927 Microsoft Office Project 2007 – Managing Projects (Premium Series) days: 3 www.qa.com/M5927

course code: M5928 Microsoft Office Project Server 2007 – Managing Projects (Premium Series) days: 3 www.qa.com/M5928

course code: M5929 Microsoft Office Project Server 2007 – Managing Projects and Programs (Premium Series) days: 5 www.qa.com/M5929

www.qa.com/msproject2007

Microsoft Scripting

Project 2007 is part of Microsoft’s Office Suite, it provides a range of project management tools that integrate with other Microsoft Office

products. Microsoft Office Project Server 2007 adds collaborative enterprise project management capabilities. For Microsoft Project

Business Applications please see page 106.

Scripting solutions from Microsoft exist primarily to assist administrators by allowing the automation of tasks. An integral part of many

Microsoft solutions, PowerShell provides an environment to perform administrative tasks by execution of cmdlets across a range of products.

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54 Microsoft SharePoint

Microsoft Office SharePoint Server provides a single

integrated location where employees can collaborate with

colleagues, find resources and manage content. Microsoft

SharePoint provides business value around solutions that

include collaboration, Web-based portals, enterprise search,

content management, business intelligence, business

process and electronic forms.

Microsoft Office SharePoint Server is dependent on MicrosoftSharePoint Services, which includes collaborative capabilities and is a free addition to Microsoft Server 2003 and Microsoft Server 2008.To maximise the value possible with SharePoint solutions, bothadministrative and developer skills are fundamental requirements.

Contents

Microsoft SharePoint Services 3.0 and

SharePoint Server 2007 skills paths 55

Microsoft SharePoint courses 55

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55Microsoft SharePoint Services 3.0 andSharePoint Server 2007 skills pathsMicrosoft Office SharePoint Server 2007 and Microsoft Office SharePoint Services are an integrated suite of collaborative capabilities that

includes content management and enterprise search, social computing, portals, business forms and automated workflow.

SharePoint Services 3.0AdministratorcoursesM5060 – Implementing Windows SharePoint Services 3.0 –2 days

M50047 (Recommended) – Advanced IT Pro Course forMicrosoft Office SharePoint Server 2007 and WindowsSharePoint Services 3.0 – 5 days

exam70-631 – MCTS: Windows SharePoint Services 3.0 –Configuration

SharePoint Server 2007AdministratorcoursesM5061 – Implementing Microsoft Office SharePoint Server2007 – 3 days

M50047 (Recommended) – Advanced IT Pro Course forMicrosoft Office SharePoint Server 2007 and WindowsSharePoint Services 3.0 – 5 days

exam70-630 – MCTS: Microsoft Office SharePoint Server 2007,Configuring

Microsoft Office SharePoint Server 2007, Configuring

Microsoft Windows SharePoint Services 3.0 – Configuration

SharePoint Services 3.0DevelopercourseWSS3DEV – SharePoint Services 3.0 for Developers – 2 days

exam70-541 – MCTS: Windows SharePoint Services 3.0 –Application Development

SharePoint Server 2007 DevelopercourseMOSSDEV – Office SharePoint Server for Developers – 4 days

exam70-542 – MCTS: Microsoft Office SharePoint Server 2007 –Application Development

Microsoft Windows SharePoint Services 3.0 – Application Development

Microsoft Office SharePoint Server 2007 – Application Development

Course for Business Decision Makers

MSPSEM – The Business Value of Microsoft Office SharePoint 2007 Workshop – 1 day

Courses for End Users and Site Administrators

QASPEU07B – Introduction to SharePoint 2007 for End Users – 1 day

QASPEU07A – Advanced Features of SharePoint 2007 for End Users – 1 day

QASPSA07 – SharePoint 2007 for Site Administrators – 2 days

End-user courses can be customised andaligned to your business workflows andprocesses, available on request.

Courses for Administrators and Developers

Additional learningM50207, M50208, and M50209 – Learn Microsoft Office SharePoint Designer 2007 Step by Step – 3 days

M50003 – Customising and Extending Enterprise Content Management Solutions – 1 day

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Microsoft Office SharePoint 2010course code: QASH10DEV Microsoft SharePoint Server 2010 for Developers days: 5 www.qa.com/QASH10DEV

course code: QASH10MDEV Updating Development Skills from MOSS 2007 to Microsoft SharePoint Server 2010 days: 3 www.qa.com/QASH10MDEV

course code: QASHF10DEV Microsoft SharePoint Foundation 2010 for Developers days: 5 www.qa.com/QASHF10DEV

course code: QASHF10MDEV Updating Development Skills from WSS 3.0 to Microsoft SharePoint Foundation 2010 days: 3 www.qa.com/QASHF10MDEV

course code: M10174 Configuring and Managing Microsoft SharePoint 2010 days: 5 www.qa.com/M10174

course code: M10231 Designing and Deploying Microsoft SharePoint 2010 days: 5 www.qa.com/M10231

course code: M10175 Developing and Customising Applications for Microsoft SharePoint 2010 days: 5 www.qa.com/M10175

course code: M10232 Designing Applications for Microsoft SharePoint 2010 days: 5 www.qa.com/M10232

Microsoft Office SharePoint 2007course code: QASPEU07A Advanced Features of SharePoint 2007 for End Users days: 1 www.qa.com/QASPEU07A

course code: M50047 Advanced IT Pro Course for Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 3.0 days: 5 www.qa.com/M50047

course code: M50003 Customising and Extending Enterprise Content Management Solutions days: 1 www.qa.com/M50003

course code: M5061 Implementing Microsoft Office SharePoint Server 2007 days: 3 www.qa.com/M5061

course code: QASPEU07B Introduction to SharePoint 2007 for End Users days: 1 www.qa.com/QASPEU07B

course code: QASPEU07A Advanced Features of SharePoint 2007 for End Users days: 1 www.qa.com/QASPEU07A

course code: QASPD07L1 Sharepoint Designer 2007 Level 1 days: 1 www.qa.com/QASPD07L1

course code: QASPD07L2 SharePoint Designer 2007 Level 2 days: 1 www.qa.com/QASPD07L2

course code: MOSSDEV Office SharePoint Server for Developers days: 4 www.qa.com/MOSSDEV

course code: QASPSA07 SharePoint 2007 for Site Administrators (Power User) days: 2 www.qa.com/QASPSA07

course code: MSPSEM The Business Value of Microsoft Office SharePoint 2007 Workshop days: 1 www.qa.com/MSPSEM

Microsoft SharePoint Portal Server 2003course code: M2553 Administering Microsoft SharePoint Portal Server 2003 days: 3 www.qa.com/M2553

course code: M2554 Administering Microsoft Windows SharePoint Services and SharePoint Portal Server 2003 days: 5 www.qa.com/M2554

course code: M2014 Customising Microsoft SharePoint Products and Technologies 2003 days: 2 www.qa.com/M2014

course code: M8036 Designing Collaborative Applications with Microsoft SharePoint Server 2003 days: 2 www.qa.com/M8036

course code: QASPOV SharePoint 2003 – Overview for Decision Makers days: 1 www.qa.com/QASPOV

Microsoft SharePoint Servicescourse code: M2552 Administering Microsoft Windows SharePoint Services days: 2 www.qa.com/M2552

course code: M50004 Implementing Advanced Portals and Collaboration Solutions days: 1 www.qa.com/M50004

course code: M6438 Implementing and Administering SharePoint Services 3.0 days: 3 www.qa.com/M6438

course code: M5060 Implementing Windows SharePoint Services 3.0 days: 2 www.qa.com/M5060

course code: WSS3DEV Windows SharePoint Services (WSS) 3.0 for Developers days: 5 www.qa.com/WSS3DEV

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56 Microsoft SharePoint

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57Microsoft Silverlight

Silverlight is a development environment for the creation of visually appealing websites and applications.

Microsoft Silverlightcourse code: METUID Microsoft Expression Tools and Techniques for Designing User Interfaces

with Microsoft Silverlight 2.0 (Premium Series) days: 4 www.qa.com/METUID

course code: M50197 Developing Web Applications using Microsoft Silverlight 2.0 days: 3 www.qa.com/M50197

course code: MS3EB3 Authoring Silverlight 3 Experiences with Expression Blend 3.0 days: 3 www.qa.com/MS3EB3

course code: QASILV-3.0 Developing Rich Internet Applications using Silverlight 3.0 and Microsoft Visual Studio 2010 days: 5 www.qa.com/QASILV-3.0

course code: M50280 What’s New in Silverlight 3.0 days: 2 www.qa.com/M50280

www.qa.com/mssilverlight

Microsoft Small Business Server and Essential Business Server

Microsoft Small Business Server and Essential Business Servercourse code: M2395 Designing, Deploying and Managing a Network Solution for the Small and Medium-Sized Business days: 3 www.qa.com/M2395

course code: M6446 Implementing and Administering Windows Essential Business Server 2008 days: 5 www.qa.com/M6446

course code: M6445 Implementing and Administering Windows Small Business Server 2008 days: 5 www.qa.com/M6445

www.qa.com/mssbs

Contact us on:


Microsoft Small Business Server and Essentials Business Server are Microsoft’s solution for the small and mid-sized business

respectively. A suite of Microsoft Server products including Exchange, SharePoint, Forefront, SQL and Systems Centre.

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58 Microsoft SQL Server

Microsoft SQL Server is an enterprise class database solution

which provides organisations with the tools to store, manage

and extract business intelligence from organisational data.

Querying SQL Server is often achieved using T-SQL. In addition tothe administrative duties of a DBA, SQL Server also providesdevelopers with the integrated development environment of theMicrosoft Visual Studio development system allowing them theopportunity to access and manipulate data programmatically.Implementing, maintaining, developing, analysis, integration andreporting from SQL is often handled by database administrators,database developers and business intelligence analysts. MicrosoftSQL Server is often deployed as part of a larger solution, forexample, it is often deployed as part of a Microsoft SharePoint,Microsoft Dynamics CRM or third-party solution.

Contents



Microsoft SQL Server courses 61-62

Technical Accelerated Certified Education (ACE)Programmes

QA Accelerated – MCTS SQL Server 2008 Implementation

and Maintenance 61

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SQL Server is Microsoft’s relational database server platform, providing a set of tools for storing data from structured and

unstructured sources. It includes additional services for querying, searching, synchronising, reporting, and analysing data.

Microsoft SQL Server 2008 skills paths

courseM6315 (In development by Microsoft) – Designing,Optimising and Maintaining a Database Server Infrastructureusing Microsoft SQL Server 2008 – 5 days

exam70-450 – PRO: Designing, Optimising and Maintaining aDatabase Administrative Solution using Microsoft SQL Server2008

courseM6316 (In development by Microsoft) – Designing,Developing and Optimising SQL Server 2008 Databases – 5 days

exam70-451 – PRO: Designing Database Solutions and DataAccess using Microsoft SQL Server 2008

courseM6314 (In development by Microsoft) –Designing SQL Server 2008 Business Intelligence Solutions – 5 days

exam70-452 – PRO: Designing a Business IntelligenceInfrastructure using Microsoft SQL Server 2008

M2778 – Writing Queries using Microsoft SQL Server 2008 Transact-SQL – 3 days

Additional learningQASQLBI08 – Microsoft Business Intelligence End to End – 5 days

MSQLBIED – Microsoft SQL Server 2008 BusinessIntelligence Essentials for Developers – 2 days

MSQLBI – Microsoft SQL Server 2008 Business IntelligenceIntroduction – 2 days

MSQLDBIS – Microsoft SQL Server 2008 DatabaseInfrastructure and Scalability – 3 days

MSQLDEV – Microsoft SQL Server 2008 Essentials forDevelopers – 2 days

M6158 – Updating your SQL Server 2005 Skills to SQL Server2008 – 3 days

M6317 – Upgrading Your SQL Server 2000 DatabaseAdministration (DBA) Skills to SQL Server 2008 DBA Skills –3 days

Course for professionals new to SQL Server and those who need to run Transact-SQL queries

Courses for SQL Server Professionals

Database Administrator 2008

DatabaseDeveloper 2008

Business Intelligence Developer 2008

Database Administratorcourses

M6231 – Maintaining a Microsoft SQL Server 2008 Database– 5 days

M6232 (Optional) – Implementing a Microsoft SQL Server2008 Database – 5 days

exam

70-432 – Microsoft SQL Server 2008 Implementation andMaintenance

SQL Server 2008Implementation and Maintenance

Database Developercourses

M6232 – Implementing a Microsoft SQL Server 2008Database – 5 days

M6231 (Optional) – Maintaining a Microsoft SQL Server 2008Database – 5 days

exam

70-433 – Microsoft SQL Server 2008, Database Development

SQL Server 2008 Database Development

Business Intelligence Developercourses

M6234 – Implementing and Maintaining Microsoft SQL Server2008 Analysis Services – 3 days

M6235 – Implementing and Maintaining Microsoft SQL Server2008 Integration Services – 3 days

M6236 – Implementing and Maintaining Microsoft SQL Server2008 Reporting Services – 3 days

exam

70-448 – SQL Server 2008, Business IntelligenceDevelopment and Maintenance

Microsoft SQL Server 2008Business IntelligenceDevelopment andMaintenance

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PROGRAMMEQAMCTSSQIM – QA Accelerated – MCTS SQL Server 2008Implementation and Maintenance – 5 days

60 Microsoft SQL Server 2005 skills paths

M50027 – Querying and Processing SQL Server 2005 Data with SQL Statements

Database AdministratorcoursesM2786 – Designing a Microsoft SQL Server 2005 Infrastructure – 2 days

M2787 – Designing Security for Microsoft SQL Server 2005 – 2 days

M2788 – Designing High Availability Database Solutions using Microsoft SQLServer 2005 – 3 days

exam70-443 – PRO: Designing a Database Server Infrastructure by using Microsoft SQLServer 2005

and thenM2789 – Administering and Automating Microsoft SQL Server 2005 Databases andServers – 1 day

M2790 – Troubleshooting and Optimising Database Servers using Microsoft SQLServer 2005 – 2 days

exam70-444 – PRO: Optimising and Maintaining a Database Administration Solution byusing Microsoft SQL Server 2005

Database DevelopercoursesM2781 – Designing Microsoft SQL Server 2005 Server-Side Solutions – 3 days

M2782 – Designing Microsoft SQL Server 2005 Databases – 2 days

exam70-441 – PRO: Designing Database Solutions by using Microsoft SQL Server 2005

and thenM2783 – Designing the Data Tier for Microsoft SQL Server 2005 – 1 day

M2784 – Tuning and Optimising Queries using Microsoft SQL Server 2005 – 3 days

exam70-442 – PRO: Designing and Optimising Data Access by using Microsoft SQLServer 2005

Business Intelligence DevelopercoursesM2794 – Designing a Business Intelligence Solution for the Enterprise usingMicrosoft SQL Server 2005 – 2 days

M2795 – Designing an ETL Solution Architecture using Microsoft SQL Server 2005Integration Services – 2 days

M2796 – Designing an Analysis Solution Architecture using Microsoft SQL Server2005 Analysis Services – 3 days

M2797 – Designing a Reporting Solution Architecture using Microsoft SQL Server2005 Reporting Services – 2 days

exam70-446 – PRO: Designing a Business Intelligence Infrastructure by using MicrosoftSQL Server 2005

Course for professionals new to SQL Server and those who need to run Transact-SQL queries

Courses for SQL Server Professionals

Database Administrator SQL Server 2005

Database Developer SQL Server 2005

Business Intelligence Developer SQL Server 2005

Business Intelligence DevelopercoursesM2791 – Implementing and Maintaining Microsoft SQL Server 2005 AnalysisServices – 3 days

M2792 – Implementing and Maintaining Microsoft SQL Server 2005 IntegrationServices – 3 days

M2793 – Implementing and Maintaining Microsoft SQL Server 2005 ReportingServices – 3 days

exam70-445 – Microsoft SQL Server 2005 Business Intelligence – Implementation andMaintenance

SQL Server 2005 Business Intelligence – Implementation and Maintenance

Database Administratorand Database DevelopercoursesM2780 – Maintaining a Microsoft SQL Server 2005 Database – 5 days

M2779 – Implementing a Microsoft SQL Server 2005 Database – 5 days

exam70-431 – Microsoft SQL Server 2005, Implementation and Maintenance

SQL Server 2005Implementation and Maintenance

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Microsoft SQL Server 2008course code: QAMCTSSQIM QA Accelerated – MCTS SQL Server 2008 Implementation and Maintenance

sseeee ppaaggee 111122 ffoorr mmoorree ddeettaaiillss ooff rreessiiddeennttiiaall ccoouurrsseess days: 5 www.qa.com/QAMCTSSQIM

course code: SQLADV08 Advanced T-SQL Querying & Programming Tuning for SQL Server 2005 & 2008 days: 5 www.qa.com/SQLADV08

course code: SQLEETL08 Enterprise Extraction, Transformation & Loading with SQL Server 2008 Integration Services days: 4 www.qa.com/SQLEETL08

course code: M6232 Implementing a Microsoft SQL Server 2008 Database days: 5 www.qa.com/M6232

course code: M6234 Implementing and Maintaining Microsoft SQL Server 2008 Analysis Services days: 3 www.qa.com/M6234

course code: M6235 Implementing and Maintaining Microsoft SQL Server 2008 Integration Services days: 3 www.qa.com/M6235

course code: M6236 Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services days: 3 www.qa.com/M6236

course code: M6231 Maintaining a Microsoft SQL Server 2008 Database days: 5 www.qa.com/M6231

course code: QASQLBI08 Microsoft Business Intelligence End to End (Workshop) days: 5 www.qa.com/QASQLBI08

course code: MSQLDBIS Microsoft SQL Server 2008 Database Infrastructure and Scalability days: 3 www.qa.com/MSQLDBIS

course code: MSQLDEV Microsoft SQL Server 2008 Essentials for Developers days: 2 www.qa.com/MSQLDEV

course code: M6158 Updating your SQL Server 2005 Skills to SQL Server 2008 days: 3 www.qa.com/M6158

course code: M6317 Upgrading your SQL Server 2000 Database Administration (DBA) Skills to SQL Server 2008 DBA Skills days: 3 www.qa.com/M6317

course code: M2778 Writing Queries using Microsoft SQL Server 2008 Transact-SQL days: 3 www.qa.com/M2778

Microsoft SQL Server 2005course code: M2789 Administering and Automating Microsoft SQL Server 2005 Databases and Servers (Premium Series) days: 1 www.qa.com/M2789

course code: M2794 Designing a Business Intelligence Solution for the Enterprise using Microsoft SQL Server 2005

(Premium Series) days: 2 www.qa.com/M2794

course code: M2786 Designing a Microsoft SQL Server 2005 Infrastructure (Premium Series) days: 2 www.qa.com/M2786

course code: M2797 Designing a Reporting Solution Architecture using Microsoft SQL Server 2005 Reporting Services


course code: M2796 Designing an Analysis Solution Architecture using Microsoft SQL Server 2005 Analysis Services


course code: M2795 Designing an ETL Solution Architecture using Microsoft SQL Server 2005 Integration Services


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Microsoft SQL Server 2005 continued

course code: M2788 Designing High Availability Database Solutions using Microsoft SQL Server 2005 (Premium Series) days: 3 www.qa.com/M2788

course code: M2795 Designing an ETL Solution Architecture using Microsoft SQL Server 2005 Integration Services


course code: M2788 Designing High Availability Database Solutions using Microsoft SQL Server 2005 (Premium Series) days: 3 www.qa.com/M2788

course code: M2782 Designing Microsoft SQL Server 2005 Databases (Premium Series) days: 2 www.qa.com/M2782

course code: M2781 Designing Microsoft SQL Server 2005 Server-Side Solutions (Premium Series) days: 3 www.qa.com/M2781

course code: M2787 Designing Security for Microsoft SQL Server 2005 (Premium Series) days: 2 www.qa.com/M2787

course code: M2783 Designing the Data Tier for Microsoft SQL Server 2005 (Premium Series) days: 2 www.qa.com/M2783

course code: M2779 Implementing a Microsoft SQL Server 2005 Database days: 5 www.qa.com/M2779

course code: M2791 Implementing and Maintaining Microsoft SQL Server 2005 Analysis Services days: 3 www.qa.com/M2791

course code: M2792 Implementing and Maintaining Microsoft SQL Server 2005 Integration Services days: 3 www.qa.com/M2792

course code: M2793 Implementing and Maintaining Microsoft SQL Server 2005 Reporting Services days: 3 www.qa.com/M2793

course code: M2780 Maintaining a Microsoft SQL Server 2005 Database days: 5 www.qa.com/M2780

course code: M7033 Microsoft SQL Server 2005 for Experienced DBAs (Premium Series) days: 4 www.qa.com/M7033

course code: M50027 Querying and Processing SQL Server 2005 Data with SQL Statements days: 2 www.qa.com/M50027

course code: M2790 Troubleshooting and Optimising Database Servers using Microsoft SQL Server 2005 (Premium Series) days: 2 www.qa.com/M2790

course code: M2784 Tuning and Optimising Queries using Microsoft SQL Server 2005 (Premium Series) days: 3 www.qa.com/M2784

course code: M50007 Upgrade to SQL Server 2005 Boot Camp days: 5 www.qa.com/M50007

Microsoft SQL Server 2000course code: M2072 Administering a Microsoft SQL Server 2000 Database days: 5 www.qa.com/M2072

course code: M2030 Creating Reporting Solutions using Microsoft SQL Server 2000 Reporting Services days: 2 www.qa.com/M2030

course code: M2074 Designing and Implementing OLAP Solutions using Microsoft SQL Server 2000 days: 5 www.qa.com/M2074

course code: M2093 Implementing Business Logic with MDX in Microsoft SQL Server 2000 days: 3 www.qa.com/M2093

course code: M2591 Implementing Replication using Microsoft SQL Server 2000 days: 3 www.qa.com/M2591

course code: M2092 Populating a Data Warehouse with Microsoft SQL Server 2000 Data Transformation Services days: 5 www.qa.com/M2092

course code: M2073 Programming a Microsoft SQL Server 2000 Database days: 5 www.qa.com/M2073

course code: M2071 Querying Microsoft SQL Server 2000 with Transact-SQL days: 2 www.qa.com/M2071

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Microsoft Systems Centre skills paths 64

Microsoft Systems Centre courses 65

Microsoft Systems Centre

The Microsoft’s Systems Centre suite of products provides

organisations with a comprehensive platform for the

management, control and analysis of their investment in

hardware and software.

With tools to deploy applications, desktops and patches the SystemsCentre family is a key enabler for organisations who wish to move to amore dynamic environment through Microsoft Optimisation and theMicrosoft Dynamic Systems Initiative. Building on top of the MicrosoftSystems Management Server product, Microsoft Systems Centreprovides a modular approach to management with solutions formanaging infrastructure with Systems Centre Configuration Managerand Systems Centre Operations Manager.

Additionally there are Systems Centre products available for managingmobile devices with Systems Centre Mobile Device Manager, formanaging data backup with Systems Centre Data Protection Managerand managing virtual servers with Systems Centre Virtual MachineManager.

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QAMSC07 – Managing your environment using Microsoft System Centre – 5 days

Course for IT Support Staff looking for an introduction to the Systems Centre Management Suite

Courses for individuals who require more in-depth understanding of specific Systems Centre products

System Centre Configuration Manager 2007 courseM6451 – Planning, Deploying and Managing MicrosoftSystem Centre Configuration Manager 2007 – 5 days

exam70-401 – MCTS: Microsoft System Centre ConfigurationManager 2007, Configuring

System Centre Operations Manager 2007 courseM50028 – Installing and Configuring System CentreOperations Manager 2007 – 5 days

exam70-400 – MCTS: Microsoft System Centre OperationsManager 2007, Configuring

System Centre Data Protection Manager 2007 coursesM50023 – Managing Microsoft System Centre DataProtection Manager 2007 – 5 days

optional M50231 (which is a subset of M50023)

M50231 – Implementing Data Protection Manager 2007– 2 days

exam70-658 – MCTS: System Centre Data Protection Manager2007, Configuring

Additional Learning coursesM50216 – System Centre Operations Manager 2007:Advanced Configuration and Administration – 3 days

M50231 – System Centre Operations Manager 2007:Advanced Management Pack Authoring– 3 days

M50240 – Technical Deep Dive: Set up, Manage, andMaintain a Virtual Environment using Microsoft WindowsServer with Hyper-V and System Centre Virtual MachineManager 2008 – 2 days

System Centre Virtual Machine Manager 2008 Fastrack coursecourseM64226331 – Implementing and Managing Windows Server2008 Hyper-V and SCVMM (Fastrack) – 4 days

courseM6422 – Implementing and Managing Windows Server 2008Hyper-V (Premium Series) – 3 days

exam70-652 – MCTS: Windows Server Virtualisation, Configuring

andM6331 – Deploying and Managing Microsoft System CentreVirtual Machine Manager – 3 days

exam70-403 – MCTS: System Centre Virtual Machine Manager2008, Configuring

Microsoft System Center Configuration Manager 2007, Configuring

Microsoft System Center Operations Manager 2007, Configuring

System Center Data Protection Manager 2007, Configuring

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Windows Server Virtualization, Configuring

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course code: M6331 Deploying and Managing Microsoft System Centre Virtual Machine Manager days: 3 www.qa.com/M6331

course code: M50028 Installing and Configuring System Centre Operations Manager 2007 (Premium Series) days: 5 www.qa.com/M50028

course code: M50023 Managing Microsoft System Centre Data Protection Manager 2007 days: 5 www.qa.com/M50023

course code: QAMSC07 Managing your Environment using the Microsoft System Centre days: 5 www.qa.com/QAMSC07

course code: M6451 Planning, Deploying and Managing Microsoft System Centre Configuration Manager 2007 (Premium Series) days: 5 www.qa.com/M6451

course code: M64226331 Implementing and Managing Windows Server 2008 Hyper-V and SCVMM days: 4 www.qa.com/M64226331

www.qa.com/mssystemscentre


The Systems Centre suite of products provides a selection of tools specifically designed to help corporate IT administrators manage and

report on network servers, virtual servers, client desktop systems and mobile devices.

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“The instructor was very good – he was able to deal with

the large range of delegate experience and to tailor the

course as he went along.”

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Visual Studio is Microsoft’s Integrated Development Environment (IDE), a selection of tools used by developers for writing, customising

and debugging Windows, Web and mobile applications. Visual Studio Team System edition extends the functionality to include

collaboration with other functions of the development team.

Microsoft Visual Studio 2008 skills paths

This is a 2-part course divided into an

Overview and Workshop and is intended for

existing .NET developers who need to gain

an understanding of the technologies within

the .NET 3.5 Framework.

coursesQANET35MIG0 – UnderstandingMicrosoft .Net 3.5 for .NET 2Developers – Overview – 1 day

QANET35MIGW – UnderstandingMicrosoft .Net 3.5 for .NET 2Developers – Workshop – 1 day

Or

Exam 70-565 requires the above four certificationsAdditional learningM6214 Effective Team Development using Microsoft Visual Studio Team System

– 3 days

M6215 Implementing and Administering Microsoft Visual Studio 2008 TeamFoundation Server – 2 days

MVS8NET Visual Studio 2008 and .NET Framework 3.5 – 3 days

METUID Microsoft Expression Tools and Creative Techniques for User InterfaceDesign with Silverlight 2 – 4 days

QAASPMIG-35 Accelerated Migration to Microsoft ASP.NET 3.5 – 3 days

QAASPAJAX-3 Developing Effective Web Applications using AJAX, .NET 3.5 andMicrosoft Visual Studio 2008 – 4 days

exam70-564 – PRO: Designing andDeveloping ASP.NET Applications usingMicrosoft .NET Framework 3.5

exam70-563 – PRO: Designing andDeveloping Windows Applications usingMicrosoft .NET Framework 3.5

exam70-565 – PRO: Designing and DevelopingEnterprise Applications using Microsoft.NET Framework 3.5

Designing and Developing Enterprise Applications using Microsoft .NET Framework 3.5

ProfessionalDeveloper

Designing and Developing Windows Applications using Microsoft .NET Framework 3.5


Designing and Developing ASP .NET Applications using Microsoft .NET Framework 3.5


QACSHPL-35 – The Microsoft C# 3.0 Programming Language – 4 days

QAVBNPL-35 – The Visual Basic 2008 Programming Language – 4 days

Collection 5161 – Advanced development with the Microsoft .NET Framework 2.0 Foundation – 16 hours

M6367 – Introduction to Object-Oriented Programming using Microsoft Visual Studio 2008 – 3 daysNew to development, start here:

Existing developments skills. Choose

preferred development language

eLearning Collection 5160 – Core development with the Microsoft .NET Framework 2.0 Foundation – 14 hours

Developers with existing .NET 2.0 skills

Alternatively you can use theseinstructor-led courses

M2956 – Core Foundations of Microsoft .NET 2.0Development – 3 days

M2957 – Advanced Foundations of Microsoft .NET2.0 Development – 3 days

Exam 70-536 – TS: Microsoft .NET Framework, Application Development Foundation

courseM6460 – Visual Studio 2008: WindowsPresentation Foundation – 3 days

exam70-502 – Technology Specialist;Microsoft .NET Framework 3.5,Windows Presentation FoundationApplication Development

.NET Framework 3.5Windows PresentationFoundation Applications

courseM6462 – Visual Studio 2008: WindowsWorkflow Foundation – 2 days

exam70-504 – Technology Specialist;Microsoft .NET Framework 3.5,Windows Workflow FoundationApplication Development

.NET Framework 3.5Windows WorkflowFoundation Applications

courseQASMTNET-35 – Developing WindowsApplications using Microsoft VisualStudio 2008 – 5 days

exam70-505 – Technology Specialist;Microsoft .NET Framework 3.5Windows Forms ApplicationDevelopment

.NET Framework 3.5Windows Forms Applications

courseQAASPNET-35 – Building EffectiveASP.NET 3.5 Web Applications usingMicrosoft Visual Studio 2008 – 5 days

and optional courseM6463 – Visual Studio 2008: ASP.NET3.5 – 2 days

exam70-562 – Technology Specialist;Microsoft .NET Framework 3.5,ASP.NET Application Development

.NET Framework 3.5ASP .NET Applications

courseM6464 – Visual Studio 2008: ADO.NET3.5 – 2 days

exam70-561 – Technology Specialist;Microsoft .NET Framework 3.5,ADO.NET Application Development

.NET Framework 3.5ADO .NET Applications

courseM6461 – Visual Studio WindowsCommunication Foundation – 3 days

exam70-503 – Technology Specialist;Microsoft .NET Framework 3.5,Windows Communication FoundationApplication Development

.NET Framework 3.5Windows CommunicationsFoundation Applications

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Microsoft Visual Studio 2005 skills paths

exam70-547 – PRO: Designing andDeveloping Web Applications by usingthe Microsoft .NET Framework 2.0

exam70-548 – PRO: Designing andDeveloping Windows Applications byusing the Microsoft .NET Framework2.0

exam70-549 – PRO: Designing andDeveloping Enterprise Applications byusing the Microsoft .NET Framework2.0

Designing and Developing Web Applications by using the Microsoft .NET Framework 2.0


Designing and Developing Windows Applications by Using the Microsoft .NET Framework 2.0


Designing and Developing Enterprise Applications by Using the Microsoft .NET Framework 2.0


Additional learning

M2562 Getting Started with Microsoft Visual Studio 2005 for Microsoft Visual Basic 6.0Developers – 2 days

M4994 Introduction to Programming Microsoft .NET Applications with Microsoft VisualStudio 2005 – 5 days

M2364 What’s New in Microsoft Visual Studio 2005 for Existing Visual Studio .NETDevelopers – 3 days

M2631 Optimising the Software Development Lifecycle with Microsoft Visual Studio TeamSystem – 3 days

MSVSTSWS Visual Studio 2005 Team System Deep Dive Training (Premium Series) – 4 days

QAASPMIG2 Accelerated Migration to Microsoft ASP.NET 2.0 – 2 days

QAASPNET-2 Building Effective ASP.NET 2.0 Web Applications using Microsoft Visual Studio2005 – 5 days

QASMTNET Developing Windows Forms Applications using Microsoft Visual Studio 2005 – 5 days

QAEDNF-2 Enterprise Microsoft .NET 2.0 Framework Development – 5 days

M2667 – Introduction to Programming – 3 days

Or

New to development, start here:

Existing developments skills. Choose

preferred development language

Developers with existing .NET 2.0 skills

QACSHPL-2 – The Microsoft C# 2.0 Programming Language – 4 days

QAVBNPL-2 – The Visual Basic 2005 Programming Language – 4 days

Collection 5161 – Advanced development with the Microsoft .NET Framework 2.0 Foundation – 16 hours

eLearning Collection 5160 – Core development with the Microsoft .NET Framework 2.0 Foundation – 14 hours

Exam 70-536 – TS: Microsoft .NET Framework, Application Development Foundation

Alternatively you can use theseinstructor-led coursesM2956 – Core Foundations of Microsoft .NET 2.0Development – 3 days

M2957 – Advanced Foundations of Microsoft .NET2.0 Development – 3 days

coursesM2548 – Core Distributed ApplicationDevelopment with Microsoft VisualStudio 2005 – 3 days

M2549 – Advanced DistributedApplication Development with MicrosoftVisual Studio 2005 – 2 days

exam70-529 – Technology Specialist;Microsoft .NET Framework 2.0,Distributed Application Development

Microsoft .NET Framework 2.0, Distributed Application Development

coursesM2543 – Core Web ApplicationTechnologies with Microsoft VisualStudio 2005 – 3 days

M2544 – Advanced Web ApplicationTechnologies with Microsoft VisualStudio 2005 – 2 days

M2541 – Core Data Access withMicrosoft Visual Studio 2005 – 3 days

M2542 – Advanced Data Access withMicrosoft Visual Studio 2005 – 2 days

exam70-528 – Technology Specialist;Microsoft .NET Framework 2.0 – Web-Based Client Development

Microsoft .NET Framework 2.0 – Web-Based Client Development

coursesM2546 – Core Windows FormsTechnologies with Microsoft VisualStudio 2005 – 3 days

M2547 – Advanced Windows FormsTechnologies with Microsoft VisualStudio 2005 – 2 days

M2541 – Core Data Access withMicrosoft Visual Studio 2005 – 3 days

M2542 – Advanced Data Access withMicrosoft Visual Studio 2005 – 2 days

exam70-526 – Technology Specialist;Microsoft .NET Framework 2.0 –Windows-Based Client Development

Microsoft .NET Framework 2.0 – Windows-Based Client Development

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Microsoft Visual Studio 2010 and .NET Framework 4.0course code: QACSHPL-40 Introduction to the Microsoft C# 4.0 Programming Language days: 3 www.qa.com/QACSHPL-40

course code: QAVBNPL-40 Introduction to the Microsoft Visual Basic 2010 Programming Language days: 3 www.qa.com/QAVBNPL-40

course code: QACSHPLADV-40 Advanced Microsoft C# 4.0 Programming days: 2 www.qa.com/QACSHPLADV-40

course code: QAVBNPLADV-40 Microsoft Visual Basic 2010 Programming days: 2 www.qa.com/QAVBNPLADV-40

course code: QAASPNET-40 Developing Effective ASP.NET 4.0 Web Applications using Microsoft Visual Studio 2010 days: 5 www.qa.com/QAASPNET-40

course code: QASILV-3.0 Developing Rich Internet Applications using Silverlight 3.0 and Microsoft Visual Studio 2010 days: 4 www.qa.com/QASILV-3.0

course code: QAVSTS-40 Effective Software Engineering using Microsoft Visual Studio Team System 2010 days: 3 www.qa.com/QAVSTS-40

course code: QAWAPWS Windows Azure Platform – Accelerated Training Workshop days: 2 www.qa.com/QAWAPWS

course code: QAEDNF-40 Enterprise Architecture for Microsoft .NET 4.0 days: 5 www.qa.com/QAEDNF-40

course code: QAJQRY-1 Leveraging the Power of jQuery days: 2 www.qa.com/QAJQRY-1

course code: QAASPAJAX-40 Developing Effective Web Applications using ASP.NET Ajax and Microsoft Visual Studio 2010 days: 5 www.qa.com/QAASPAJAX-40

course code: M10262 Microsoft .NET Framework 4, Windows Applications Development days: 5 www.qa.com/M10262

course code: M10263 Microsoft .NET Framework 4, Windows Communication Foundation Development days: 3 www.qa.com/M10263

course code: M10265 Microsoft .NET Framework 4, Data Access days: 5 www.qa.com/M10265

Microsoft Visual Studio 2008 and .NET Framework 3.0course code: QAASPMIG-35 Accelerated Migration to Microsoft ASP.NET 3.5 days: 3 www.qa.com/QAASPMIG-35

course code: QAASPNET-35 Building Effective ASP.NET 3.5 Web Applications using Microsoft Visual Studio 2008 days: 5 www.qa.com/QAASPNET-35

course code: M50030 Delta .NET 3.0-3.5 days: 2 www.qa.com/M50030

course code: QAASPAJAX-3 Developing Effective Web Applications using AJAX, .NET 3.5 and Microsoft Visual Studio 2008 days: 4 www.qa.com/QAASPAJAX-3

course code: QASMTNET-35 Developing Windows Applications using Microsoft Visual Studio 2008 days: 5 www.qa.com/QASMTNET-35

course code: M6214 Effective Team Development using Microsoft Visual Studio Team System days: 3 www.qa.com/M6214

course code: QAEDNF-35 Enterprise Microsoft .NET 3.5 Framework days: 5 www.qa.com/QAEDNF-35

course code: M6215 Implementing and Administering Microsoft Visual Studio 2008 Team Foundation Server (Premium Series) days: 2 www.qa.com/M6215

course code: M62146215 Implementing Microsoft Visual 2008 Team Foundation Server and Effective Team Development

using Microsoft Visual Studio Team System days: 3 www.qa.com/M62146215

course code: QACSHPL-35 Microsoft C# 3.0 Programming Language days: 4 www.qa.com/QACSHPL-35

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Microsoft Visual Studio

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Microsoft Visual Studio 2008 and .NET Framework 3.0 continued

course code: QAVBNPL-35 The Visual Basic 2008 Programming Language days: 4 www.qa.com/QAVBNPL-35

course code: QANET35MIG0 Understanding Microsoft .NET 3.5 for .NET 2.0 Developers – Overview days: 1 www.qa.com/QANET35MIG0

course code: QANET35MIGW Understanding Microsoft .NET 3.5 for .NET 2.0 Developers – Workshop days: 2 www.qa.com/QANET35MIGW

course code: MVS8NET Visual Studio 2008 and .NET Framework 3.5 days: 3 www.qa.com/MVS8NET

course code: M6464 Visual Studio 2008: ADO.NET 3.5 days: 2 www.qa.com/M6464

course code: M6463 Visual Studio 2008: ASP.NET 3.5 days: 2 www.qa.com/M6463

course code: M6461 Visual Studio 2008: Windows Communication Foundation days: 3 www.qa.com/M6461

course code: M6460 Visual Studio 2008: Windows Presentation Foundation days: 3 www.qa.com/M6460

course code: M6462 Visual Studio 2008: Windows Workflow Foundation days: 2 www.qa.com/M6462

course code: M6367 Introduction to Object-oriented Programming using Microsoft Visual Studio 2008 days: 3 www.qa.com/M6367

Microsoft Visual Studio 2005 and .NET Framework 2.0

course code: QAASPMIG2 Accelerated Migration to Microsoft ASP.NET 2.0 days: 2 www.qa.com/QAASPMIG2

course code: M2542 Advanced Data Access with Microsoft Visual Studio 2005 days: 2 www.qa.com/M2542

course code: M2549 Advanced Distributed Application Development with Microsoft Visual Studio 2005 days: 2 www.qa.com/M2549

course code: M2957 Advanced Foundations of Microsoft .NET 2.0 Development days: 3 www.qa.com/M2957

course code: M2544 Advanced Web Application Technologies with Microsoft Visual Studio 2005 days: 2 www.qa.com/M2544

course code: M2547 Advanced Windows Forms Technologies with Microsoft Visual Studio 2005 days: 2 www.qa.com/M2547

course code: QAASPNET-2 Building Effective ASP.NET 2 Web Applications using Microsoft Visual Studio 2005 days: 5 www.qa.com/QAASPNET-2

course code: M2541 Core Data Access with Microsoft Visual Studio 2005 days: 3 www.qa.com/M2541

course code: M5160 Core Development with the Microsoft .NET Framework 2.0 Foundation (eLearning collection) 7x2-hr sessions www.qa.com/M5160

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Microsoft Visual Studio

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70 Microsoft Visual Studio

Microsoft Visual Studio 2005 and .NET Framework 2.0 continued

course code: M2548 Core Distributed Application Development with Microsoft Visual Studio 2005 days: 3 www.qa.com/M2548

course code: M2543 Core Web Application Technologies with Microsoft Visual Studio 2005 days: 3 www.qa.com/M2543

course code: M2546 Core Windows Forms Technologies with Microsoft Visual Studio 2005 days: 3 www.qa.com/M2546

course code: QASMTNET Developing Windows Forms Applications using Microsoft Visual Studio 2005 days: 5 www.qa.com/QASMTNET

course code: QAEDNF-2 Enterprise Microsoft .NET 2.0 Framework Development days: 5 www.qa.com/QAEDNF-2

course code: M2562 Getting Started with Microsoft Visual Studio 2005 for Microsoft Visual Basic 6.0 Developers (Premium Series) days: 2 www.qa.com/M2562

course code: M2667 Introduction to Programming days: 3 www.qa.com/M2667

course code: M4994 Introduction to Programming Microsoft .NET Applications with Microsoft Visual Studio 2005 days: 5 www.qa.com/M4994

course code: M2631 Optimising the Software Development Lifecycle with Microsoft Visual Studio Team System (Premium Series) days: 3 www.qa.com/M2631

course code: M4995 Programming with the Microsoft .NET Framework using Microsoft Visual Studio 2005 days: 5 www.qa.com/M4995

course code: QACSHPL-2 The Microsoft C# 2.0 Programming Language days: 4 www.qa.com/QACSHPL-2

course code: WNNETSDV-2 Understanding Microsoft .NET days: 1 www.qa.com/WNNETSDV-2

course code: MSVSTSWS Visual Studio 2005 Team System Deep Dive Training (Premium Series) days: 4 www.qa.com/MSVSTSWS

course code: M2364 What’s New in Microsoft Visual Studio 2005 for Existing Visual Studio .NET Developers days: 3 www.qa.com/M2364

Microsoft Visual Studio Team System

course code: M6214 Effective Team Development using Microsoft Visual Studio Team System days: 3 www.qa.com/M6214

course code: M6215 Implementing and Administering Microsoft Visual Studio 2008 Team Foundation Server (Premium Series) days: 2 www.qa.com/M6215

course code: M62146215 Implementing Microsoft Visual 2008 Team Foundation Server and Effective Team Development using

Microsoft Visual Studio Team System days: 2 www.qa.com/M62146215

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Microsoft Windows Azure Platform

course code: QAWAP-1 Developing Cloud-based Applications using the Windows Azure Platform days: 3 www.qa.com/QAWAP-1

course code: QACLOUD-1 Transitioning to the Cloud with the Azure Services Platform days: 1 www.qa.com/QACLOUD-1

course code: QAWAPWS Windows Azure Platform – Accelerated Training Workshop days: 2 www.qa.com/QAWAPWS

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Microsoft Windows Azure Platform

The Windows Azure Platform is an Internet Cloud services platform hosted in Microsoft data centres, which provides an operating system

and a set of developer services that can be used individually or together for developing Cloud-based applications.

“QA has been a valuable partner for us and worked

closely with us to deliver early-adopter training for

Windows Azure Platform. We’re delighted to see QA

taking this content and making it available on their

public schedule. The 2-day ‘Windows Azure Platform

– Accelerated Training Workshop’ is an excellent

course for early adopters who need to get an

accelerated understanding of the Windows Azure

Platform in order to be able to build and deploy their

first application.”

Alistair Beagley

Emerging Business Technologies at Microsoft UK

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Microsoft Windows Server Operating Systems

Microsoft’s Windows Server 2003, Windows Server 2008 and

Windows Server 2008 R2 server operating systems provide

organisations with a solution that scales from simple file and

print services through to a platform for supporting

sophisticated .NET applications.

Windows Server also provides the foundation for other Microsoft andthird party solutions such as Microsoft Exchange Server, MicrosoftSQL Server or Microsoft SharePoint Server. Additionally, ActiveDirectory is a key component of Windows Server, allowingorganisations to have a single directory service for managing theirusers, user polices and computer accounts.

With the release of Windows Server 2008, Microsoft introducedvirtualisation to Windows Server through the inclusion of Hyper-Vtechnology. In addition to the traditional skills associated with a serveradministrator, individuals may also need skills in new and improvedcapabilities such as Windows SharePoint Services, Failover Clustering,PowerShell, IPv6 and Hyper-V.

Contents

Microsoft Windows Server 2008 skills paths 73-74

Microsoft Windows Server 2008 R2 Virtualisation skills paths 75

Microsoft Windows Server courses





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Microsoft Windows Server 2008 skills pathsThe Windows Server suite of products provides organisations with a secure and manageable platform for the management of users, files

and applications. Windows Server provides additional functionality including Internet Information Services and Active Directory.

courseM6430 – Planning and AdministeringWindows Server 2008 Servers – 3 days

orM6419 – Configuring, Managing andMaintaining Windows Server 2008 Servers –5 days

exam70-646 – PRO: Windows Server 2008,Server Administrator

coursesM6435 – Designing a Windows Server 2008Network Infrastructure – 5 days

M6436 – Designing a Windows Server 2008Active Directory Infrastructure and Services– 5 days

M6437 – Designing a Windows Server 2008Applications Platform Infrastructure – 3 days

exam70-647 – PRO: Windows Server 2008,Enterprise Administrator

Additional learningM6431 – Managing and Maintaining Windows Server2008 Network Infrastructure – 2 days

M6432 – Managing and Maintaining Windows Server2008 Active Directory Server – 2 days

M6429 – Configuring and Managing Windows MediaServices for Windows Server 2008 – 2 days

M6423 – Implementing and Managing WindowsServer 2008 Clustering – 3 days

M6434 – Automating Windows Server 2008Administration with Windows PowerShell – 3 days

QAHYPERVMIG – Hyper-V for VMware Experts– 2 days

Fastrack course for experiencedWindows ServerProfessionals

This five-day instructor-led coursecombines five days’ worth of instructor-ledtraining content from the NetworkInfrastructure Technology Specialist, ActiveDirectory Technology Specialist, and ITProfessional Server Administrator coursesof Windows Server 2008 to providestudents with the knowledge and skills thatare required to manage accounts andresources, maintain server resources,monitor server performance, andsafeguard data in a Microsoft WindowsServer 2008 environment. This coursecovers the core skills required by anyoneworking with Windows Server 2008Servers.

For full course outline visit:www.qa.com/M6419

Courses for new IT employees, or desktop support workers moving into server support

Courses for employees with experience of server support

EnterpriseAdministrator

ServerAdministrator

M6424 – Fundamentals of Windows Server 2008 Active Directory – 3 days M6420 – Fundamentals of Windows Server 2008 Network Infrastructure and Application Platform – 5 days

course (optional)M6418 – Deploying Windows Server2008 – 3 days

COURSEM6419 – Configuring, Managing andMaintaining Windows Server 2008 Servers –5 days

coursesM6427 – Configuring andTroubleshooting Internet InformationServices 7.0 in Windows Server 2008 –3 days

M6428 – Configuring andTroubleshooting Windows Server 2008Terminal Services Servers – 2 days

exam70-643 – Technology Specialist;Windows Server 2008 ApplicationsInfrastructure, Configuring

courseM6292 – Installing and ConfiguringMicrosoft Windows 7 Client – 3 days

exam70-680 – Technology Specialist;Microsoft Windows 7, Configuring

Windows Server 2008Applications InfrastructureConfiguration

coursesM6425 – Configuring MicrosoftWindows Server 2008 Active DirectoryDomain Services – 5 days

M6426 – Configuring andTroubleshooting Identity and AccessManagement in Windows Server 2008Active Directory – 3 days

exam083-640 – Technology Specialist;Windows Server 2008 Active Directory,Configuring

courseM6421 – Configuring andTroubleshooting a Windows Server2008 Network Infrastructure – 5 days

exam70-642 – Technology Specialist;Windows Server 2008 NetworkInfrastructure, Configuring

Windows Server 2008Networking InfrastructureConfiguration

Windows Server 2008Active DirectoryConfiguration

Windows 7 – Configuring

Please note: Alternativelyinstead of exam 70-680 youcan substitute with either of theVista MCTS exams 70-620 or70-624.

Fastrack coursecourseM64226331 – Implementing andManaging Windows Server 2008Hyper-V and SCVMM (Fastrack) – 4 days

courseM6422 – Implementing and ManagingWindows Server 2008 Hyper-V(Premium Series) – 3 days

exam70-652 – MCTS: Windows ServerVirtualisation, Configuring

andM6331 – Deploying and ManagingMicrosoft System Centre VirtualMachine Manager – 3 days

exam70-403 – MCTS: System Centre VirtualMachine Manager 2008, Configuring

The Fastrack course can also betaken as single courses as below.

Windows Server Virtualization, Configuring

System Center Virtual Machine Manager 2008, Configuring

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coursesM6430 – Planning and Administering Windows Server 2008Servers – 3 days

exam70-646 – PRO: Windows Server 2008, Server Administrator

coursesM6435 – Designing a Windows Server 2008 NetworkInfrastructure – 5 days

M6436 – Designing a Windows Server 2008 ActiveDirectory Infrastructure and Services – 5 days

M6437 – Designing a Windows Server 2008 Applications Platform Infrastructure – 5 days

exam70-647 – PRO: Windows Server 2008, EnterpriseAdministrator

coursesM6292 – Installing and Configuring Microsoft Windows 7Client – 3 days

exam70-680 – Technology Specialist; Microsoft Windows 7,Configuring

coursesM6427 – Configuring and Troubleshooting InternetInformation Services 7.0 in Windows Server 2008 – 3 days

M6428 – Configuring and Troubleshooting Windows Server2008 Terminal Services Servers – 2 days

exam70-643 – Technology Specialist; Windows Server 2008Applications Infrastructure, Configuring

courseM6430 – Planning and Administering Windows Server 2008Servers – 3 days

exam70-646 – PRO: Windows Server 2008, Server Administrator

coursesM6292 – Installing and Configuring Microsoft Windows 7Client – 3 days

exam70-680 – Technology Specialist; Microsoft Windows 7,Configuring

coursesM6435 – Designing a Windows Server 2008 NetworkInfrastructure – 5 days

M6436 – Designing a Windows Server 2008 Active DirectoryInfrastructure and Services – 5 days

M6437 – Designing a Windows Server 2008 Applications Platform Infrastructure – 3 days

exam70-647 – PRO: Windows Server 2008, EnterpriseAdministrator

coursesM6416 – Updating your Active Directory Technology Skills to Windows Server 2008 – 5 days

M6417 – Updating your Application Platform Technology Skills to Windows Server 2008 – 3 days

exam70-649 – TS: Upgrading your MCSE on Windows Server 2003 to Windows Server 2008, Technology Specialist

Current MCSA on Windows Server 2003 Current MCSE on Windows Server 2003


ServerAdministrator


ServerAdministrator

courseM6416 – Updating your Active Directory Technology Skills to Windows Server 2008 – 5 days

exam70-648 – Technology Specialist; Upgrading your MCSA on Windows Server 2003 to Windows Server 2008, Technology Specialist

Plus 1 exam to transition to MCITP Server Administrator Plus 3 exams to transition to MCITP Enterprise Administrator

Plus 1 exam to transition to MCITP Server Administrator Plus 2 exams to transition to MCITP Enterprise Administrator








Please note: Alternatively instead of exam70-680 you can substitute with either of theVista MCTS exams 70-620 or 70-624.

Please note: Alternatively instead of exam70-680 you can substitute with either of theVista MCTS exams 70-620 or 70-624.






PROGRAMMESQAMCITPEA – QA Accelerated – MCITP Windows Server 2008Enterprise Administrator – 15 days

QAMCITPSA – QA Accelerated – MCITP Windows Server 2008Server Administrator – 8 days

Microsoft Windows Server 2008 R2 Virtualisation skills paths

MCITP: Windows Server 2008 R2,Virtualisation AdministratorcourseM50273 – Planning and Designing Microsoft Virtualisation – 5 days

exam70-693 – MCITP: Windows Server 2008 R2, VirtualisationAdministrator

If you have already taken and passed Exam 70-652 this alsomeets the Server Virtualisation MCTS requirement for theMCITP certification.

Windows Server 2008 R2, Virtualisation Administrator

MCTS: Windows Server 2008 R2 Server VirtualisationcourseM10215 – Implementing and Managing Microsoft ServerVirtualisation – 5 days

exam70-659 – MCTS: Windows Sever 2008 R2, ServerVirtualisation

Windows Server 2008 R2, Server Virtualisation

“Clear, concise and relevant training. Complex sections

broken down into bite-sized chunks. Made training

enjoyable and interesting.”

“A worthwhile course taught by a highly professional

tutor.”





PROGRAMMESQAMCITPEA – QA Accelerated – MCITP Windows Server 2008Enterprise Administrator – 15 days

QAMCITPSA – QA Accelerated – MCITP Windows Server 2008Server Administrator – 8 days

MCTS: Windows Server 2008 R2 Desktop VirtualisationcourseM10324 – Implementing and Managing Microsoft DesktopVirtualisation – 5 days

exam70-669 – MCTS: Windows Sever 2008 R2, DesktopVirtualisation

Windows Server 2008 R2, Desktop Virtualisation

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Microsoft Windows Server 2008 R2course code: M10159 Updating your Microsoft Windows Server 2008 Technical Specialist Skills to R2 days: 3 www.qa.com/M10159

course code: M10215 Implementing and Managing Microsoft Server Virtualisation days: 5 www.qa.com/M10215

course code: M50286 Microsoft Virtualisation Architecture days: 2 www.qa.com/M50286

course code: M50273 Planning and Designing Microsoft Virtualisation days: 5 www.qa.com/M50273

Microsoft Windows Server 2008course code: QAMCITPEA QA Accelerated – MCITP Windows Server 2008 Enterprise Administrator sseeee ppaaggee 111122 ffoorr mmoorree ddeettaaiillss ooff rreessiiddeennttiiaall ccoouurrsseess days: 15 www.qa.com/QAMCITPEA

course code: QAMCITPSA QA Accelerated – MCITP Windows Server 2008 Server Administrator sseeee ppaaggee 111122 ffoorr mmoorree ddeettaaiillss ooff rreessiiddeennttiiaall ccoouurrsseess days: 8 www.qa.com/QAMCITPSA

course code: M6434 Automating Windows Server 2008 Administration with Microsoft Windows PowerShell days: 3 www.qa.com/M6434

course code: M6429 Configuring and Managing Windows Media Services for Windows Server 2008 days: 2 www.qa.com/M6429

course code: M6421 Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure days: 5 www.qa.com/M6421

course code: M6427 Configuring and Troubleshooting Internet Information Services in Windows Server 2008 days: 3 www.qa.com/M6427

course code: M6428 Configuring and Troubleshooting Windows Server 2008 Terminal Services days: 2 www.qa.com/M6428

course code: M6426 Configuring Identity and Access Solutions with Windows Server 2008 Active Directory days: 3 www.qa.com/M6426

course code: M6425 Configuring Windows Server 2008 Active Directory Domain Services days: 5 www.qa.com/M6425

course code: M6419 Configuring, Managing and Maintaining Windows Server 2008 Servers days: 5 www.qa.com/M6419

course code: M6418 Deploying Windows Server 2008 days: 3 www.qa.com/M6418

course code: M6436 Designing a Windows Server 2008 Active Directory Infrastructure and Services days: 5 www.qa.com/M6436

course code: M6437 Designing a Windows Server 2008 Applications Infrastructure days: 3 www.qa.com/M6437

course code: M6435 Designing a Windows Server 2008 Network Infrastructure days: 5 www.qa.com/M6435

course code: M6424 Fundamentals of Microsoft Server 2008 Active Directory days: 3 www.qa.com/M6424

course code: M6420 Fundamentals of Windows Server 2008 Network Infrastructure and Application Platform days: 5 www.qa.com/M6420

course code: QAHYPERVDD Hyper-V Technical Deep Dive days: 2 www.qa.com/QAHYPERVDD

course code: QAHYPERVOV Hyper-V Technical Overview days: 1 www.qa.com/QAHYPERVOV

course code: QAHYPERVMIG Hyper-V VMware Experts days: 2 www.qa.com/QAHYPERVMIG

course code: M6423 Implementing and Managing Windows Server 2008 Clustering days: 3 www.qa.com/M6423

course code: M6422 Implementing and Managing Windows Server 2008 Hyper-V (Premium Series) days: 3 www.qa.com/M6422

course code: M64226331 Implementing and Managing Windows Server 2008 Hyper-V and SCVMM days: 4 www.qa.com/M64226331

course code: M6432 Managing and Maintaining Windows Server 2008 Active Directory Servers days: 2 www.qa.com/M6432

course code: M6431 Managing and Maintaining Windows Server 2008 Network Infrastructure Servers days: 2 www.qa.com/M6431

course code: MSEMNT08 Microsoft Technology Briefing 2009 – New Technologies – New Strategies – New Vision days: 0.5 www.qa.com/MSEMNT08

course code: M6430 Planning and Administering Windows Server 2008 Servers days: 3 www.qa.com/M6430

course code: M6417 Updating your Application Platform Technology Skills to Windows Server 2008 (Premium Series) days: 3 www.qa.com/M6417

course code: M6416 Updating your Network Infrastructure and Active Directory Technology Skills to Windows Server 2008 days: 5 www.qa.com/M6416

Microsoft Windows Server 2003 R2course code: R2M4358 Deploying and Managing Active Directory Federation Services in Microsoft Windows Server 2003 days: 2 www.qa.com/R2M4358

course code: R2M4360 Getting Started with Microsoft Windows Server 2003 days: 1 www.qa.com/R2M4360

course code: R2M4361 Introduction to Microsoft Windows Server 2003 days: 1 www.qa.com/R2M4361

course code: R2M4356 Managing Branch Office Resources using Microsoft Windows Server 2003 days: 2 www.qa.com/R2M4356

course code: R2M4357 Managing Data Storage using Microsoft Windows Server 2003 days: 1 www.qa.com/R2M4357

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Microsoft Windows Server 2003course code: M2282 Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure days: 5 www.qa.com/M2282

course code: M2830 Designing Security for Microsoft Networks days: 3 www.qa.com/M2830

course code: M2207 Expert Track: Updating Systems Administrator and Systems Engineer Skills from

Microsoft Windows 2000 to Windows Server 2003 days: 5 www.qa.com/M2207

course code: M22762277 Fastrack2Windows Server 2003: (Part 2) Implementing, Managing and Maintaining a

Windows 2003 Network Infrastructure days: 5 www.qa.com/M22762277

course code: M2272 Fastrack2Windows Server 2003: (Part 5) Implementing and Supporting Microsoft Windows XP Professional days: 5 www.qa.com/M2272

course code: M2273 Fastrack2Windows Server 2003: (Part 1) Managing and Maintaining a

Microsoft Windows Server 2003 Environment days: 5 www.qa.com/M2273

course code: M22782830 Fastrack2Windows Server 2003: (Part 3) Planning, Maintaining and Securing a Microsoft

Windows Server 2003 Network Infrastructure days: 5 www.qa.com/M22782830

course code: M22792282 Fastrack2Windows Server 2003: (Part 4) Planning, Implementing, and Maintaining a

Microsoft Windows Server 2003 Active Directory and Network Infrastructure days: 5 www.qa.com/M22792282

course code: M2276 Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts days: 2 www.qa.com/M2276

course code: M2823 Implementing and Administering Security in a Microsoft Windows Server 2003 Network days: 5 www.qa.com/M2823

course code: QACLUSTWS03 Implementing Microsoft Windows Server 2003 Clustering days: 3 www.qa.com/QACLUSTWS03

course code: M2277 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003

Network Infrastructure: Network Services days: 5 www.qa.com/M2277

course code: M2199 Jumpstart: Active Directory Fundamentals days: 1 www.qa.com/M2199

course code: M2275 Maintaining a Microsoft Windows Server 2003 Environment days: 3 www.qa.com/M2275

course code: M2274 Managing a Microsoft Windows Server 2003 Environment days: 5 www.qa.com/M2274

course code: SP1M2855 Managing Security Enhancements in Microsoft Windows Server 2003 days: 0.5 www.qa.com/SP1M2855

course code: MCSE03AC MCSE 2003 Accelerator days: 10 www.qa.com/MCSE03AC

course code: M2283 Migrating from Microsoft Windows NT 4.0 to Microsoft Windows Server 2003 days: 3 www.qa.com/M2283

course code: M2597 Planning & Deploying Microsoft Systems Management Server (SMS) 2003 days: 3 www.qa.com/M2597

course code: M2278 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure days: 5 www.qa.com/M2278

course code: M2279 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure days: 5 www.qa.com/M2279

course code: M2297 Planning, Implementing, Managing and Maintaining a Microsoft Windows Server 2003

Environment for an MCSE on Windows 2000 days: 5 www.qa.com/M2297

course code: M2209 Updating Systems Administrator Skills from Microsoft Windows 2000 to Windows Server 2003 days: 2 www.qa.com/M2209

course code: M2210 Updating Systems Engineer Skills from Microsoft Windows 2000 to Windows Server 2003 days: 3 www.qa.com/M2210

course code: M2208 Upgrading Your Support Skills from Microsoft Windows NT 4.0 to Microsoft Windows Server 2003 days: 3 www.qa.com/M2208

course code: QAWSHE-1 Windows Server 2003 Helpdesk Essentials days: 2 www.qa.com/QAWSHE-1

www.qa.com/mswindows

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NetApp

course code: ANCDABC Advanced NCDA Boot Camp days: 5 www.qa.com/ANCDABC

course code: BCON Business Continuity days: 3 www.qa.com/BCON

course code: CIFS Data ONTAP CIFS Administration days: 2 www.qa.com/CIFS

course code: DOTF Data ONTAP Fundamentals days: 5 www.qa.com/DOTF

course code: DOTGX Data ONTAP GX Fundamentals days: 3 www.qa.com/DOTGX

course code: NFS Data ONTAP NFS Administration days: 1 www.qa.com/NFS

course code: SAN Data ONTAP SAN Administration days: 3 www.qa.com/SAN

course code: DSSA DataFort Storage Security Administration days: 5 www.qa.com/DSSA

course code: MSSQL Microsoft SQL Server 2005 on NetApp Storage Systems days: 4 www.qa.com/MSSQL

course code: NCDABC NCDA Boot Camp days: 10 www.qa.com/NCDABC

course code: NPSA NetApp Protection Software Administration days: 3 www.qa.com/NPSA

course code: SME NetApp SnapManager 5.0 for Microsoft Exchange days: 4 www.qa.com/SME

course code: OPSMGR Operations Manager, Protection Manager, and Provisioning Manager 3.7 Administration days: 5 www.qa.com/OPSMGR

course code: ONTAPPAD Performance Analysis on Data days: 3 www.qa.com/ONTAPPAD

course code: NAVMW VMware ESX on NetApp Storage Systems days: 5 www.qa.com/NAVMW

www.qa.com/netapp

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NetApp

NetApp is a world leader in unified storage solutions for today’s data-intensive enterprise. Since its inception in 1992, Network Appliance

has delivered technology, product, and partner firsts that simplify data management. NetApp storage solutions include specialised

hardware, software, and services, providing seamless storage management for open network environments.

Novell

As Novell EMEA Training Partner of the Year for four of the last

five years, QA offers the broadest Novell curriculum in Europe.

We are a Novell Platinum Partner, requiring the highest level of

accreditation among our instructors. QA also holds an

exclusive contract to deliver Novell training to the NHS.

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“QA continues to lead the market for Novell

training, providing both the highest volumes of

Novell courses, and more importantly, recording

superb scores in delegates’ course critiques.

The quality and depth of knowledge of QA’s

instructors is second to none.”

Contents

Novell skills paths 80-81

Novell courses 82

Novell Data Centre 82

Novell End-User Computing 82-83

Novell Identity and Security Management 83

Novell Advanced Technical Training 83

www.qa.com/novell

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Novell skills paths

Certified NovellAdministrator OES forNetware overview

Certified Novell Administrators (CNAs)provide companies direct support forsoftware users in various workenvironments, including professionaloffices and small businesses,workgroups or departments, andcorporate information services (IS).

Course N3080 – Foundations ofNovell Open Enterprise Server forNetware – 5 days

then

Exam 050-696 – Novell OpenEnterprise Server for Netware CNA

Novell Certified LinuxAdministrator 10overview

The Novell Certified LinuxAdministrator (CLA) is a newcertification and provides the day-to-day administration of installed SUSELinux Enterprise Server networks.

new to Novell

Course N3071 – SUSE LinuxEnterprise Server 10 Fundamentals – 3 days

then

Course N3072 – SUSE LinuxEnterprise 10 Administration – 5 days

then

Exam 050-710 – Novell Certified Linux Administrator

Novell Certified LinuxAdministrator 11 overview

The Novell Certified LinuxAdministrator (CLA) is a newcertification and provides the day-to-day administration of installed SUSELinux Enterprise Server networks.

new to Linux Administration

Course N3101 – SUSE LinuxEnterprise 11 Fundamentals – 3 days

then


then

Exam 050-720 – Novell Certified Linux Administrator 11

Novell Certified LinuxDesktopAdministrator overview

This entry-level Linux certificationgives you the administration skills youneed to install, configure and managea Linux desktop environment. You canleverage your Windows desktopexperience to gain in-depth knowledgeon tasks a Linux system administratorperforms using SUSE Linux EnterpriseDesktop.

Linux desktops are becoming moreprevalent in today’s networks, andemployers are looking foradministrators who know how tomanage, deploy and integrate SUSELinux Enterprise desktops in anexisting network. A CLDA certificationproves that you have the skillsemployers need.

Novell Certified Linux DesktopAdministrator

Course N3086 – SUSE LinuxEnterprise Desktop 10 Administration– 5 days

then

Exam 050-708 – Novell Certified LinuxDesktop Administrator 10

Novell CertifiedEngineer-EnterpriseServicesoverview

The Novell Certified Engineer with theEnterprise Services designation utilisesengineer-level skills for Novell’s file andprint solutions and for the platformthat hosts the solutions.

new to Novell

Course N2000 – Novell Networkingand Services – 5 days

then

Course N3088 – Administering NovellOpen Enterprise Server 2 for Linux – 5 days

then

Exam 050-719 – Novell CertifiedAdministrator (NCA ES)

then

Course N30893090 – Implementingand Deploying Novell Open EnterpriseServer 2 for Linux – 5 days

then

Exam 050-709 – Novell CertifiedEngineer Enterprise Services

alternatively, current CertifiedNovell Engineers (CNE’s) shouldtake the following track

Course N30893090 – Implementingand Deploying Novell Open EnterpriseServer 2 for Linux – 5 days

then

Exam 050-709 – Novell CertifiedEngineer Enterprise Services

delegates who have achievedNCE-Enterprise Services or haveequivalent knowledge may also beinterested in Novell ATT

Course N9350 – ATT: Novell OpenEnterprise Server 2: AdvancedServices and Troubleshooting – 4 days

new to Novell

Course N2000 – Novell Networkingand Services – 5 days

then

Course N3088 – Administering NovellOpen Enterprise Server 2 for Linux – 5 days

then

Exam 050-719 – Novell CertifiedAdministrator Enterprise Services

Novell CertifiedAdministrator-Enterprise Servicesoverview

The NCA ES certification is designedfor network administrators and othernetwork management professionalswho have little or no experience withNovell products and services. Itprovides a high-level view of thoseproducts and services. The NCA ESparticularly focuses on SUSE LinuxEnterprise 10 and Novell OpenEnterprise Server for Linux. To meetthe requirements of enterprise-classinfrastructure deployments, thiscertification brings together SUSELinux Enterprise Server with a suite oftightly integrated, proven networkingservices in Novell Open EnterpriseServer. The NCA ES now offers greatervalue as a certification because it canprove to an employer that thecandidate has a useful workingknowledge of common administrativetasks for Novell Open EnterpriseServer 2 and an understanding of thevalue proposition of not just OpenEnterprise Server 2 but all Novellproducts. You will also learn about theintegration we can offer – from Linuxdesktops to servers – includingsystems management solutions, andwill gain a good foundation in oursecurity and identity offerings.

Novell skills paths

Contact us on:


81

Novell Certified LinuxProfessional 10 overview

The demand for Linux expertise isescalating and you need to gain thenecessary skills to become a proficientLinux administrator. Once you’veobtained those skills throughauthorised Novell training courses,achieving the Novell Certified LinuxProfessional (Novell CLP) certificationvalidates to your current and potentialemployers that you have what it takesto begin your successful career as aLinux administrator.

new to Linux administration

Course N3071 – SUSE LinuxEnterprise Server 10 Fundamentals – 3 days

then


then

Course N3073 – SUSE LinuxEnterprise Server 10 AdvancedAdministration – 5 days

then

Novell Practicum 050-697 – NovellCertified Linux Professional 10

delegates who have achievedCLP or have equivalentknowledge may also be interestedin Novell ATT

Course N9053 – ATT: Optimising andTroubleshooting SUSE LinuxEnterprise Server 10 – 4 days

or

Course N9056 – ATT: XENVirtualisation and High AvailabilityClustering on SUSE Linux EnterpriseServer 10 – 4 days

PlateSpin WorkloadManagementAdministratoroverview

PlateSpin provides the most advanceddata centre automation solutionsdesigned to optimise the use of serverresources across the enterprise. Global2000 companies use PlateSpinsolutions to lower costs, improveservice levels and solve today’s mostcritical data centre challenges includingserver consolidation, disaster recovery,and hardware migration.

new to PlateSpin

Course N8008 – PlateSpin WorkloadManagement Administration – 2 days

then

Novell Exam 050-724 – PlateSpinWorkload Management Administrator

Novell Certified LinuxProfessional 11overview

The demand for Linux expertise isescalating and you need to gain thenecessary skills to become a proficientLinux administrator. Once you’veobtained those skills throughauthorised Novell training courses,achieving the Novell Certified LinuxProfessional (Novell CLP) certificationvalidates to your current and potentialemployers that you have what it takesto begin your successful career as aLinux administrator.

existing Novell Certified LinuxAdministrator 11

Course N3103 – SUSE LinuxEnterprise Server 11 Administration – 5 days

then

Novell Practicum 050-721 – NovellCertified Linux Professional 11

delegates who have achievedCLP or have equivalentknowledge may also be interestedin Novell ATT


or


Novell Certified LinuxEngineer overview

The rapid widespread adoption ofLinux has prompted many businessesto look for experienced Linuxprofessionals, a trend that continues toaccelerate. If you are ready for premiertraining on the progressive Linuxplatform, Novell is ready to provideyou with everything you need with theNovell Certified Linux Engineer (NovellCLE) 10. This certification provesengineer-level skills for managers orarchitects of enterprise networks basedon SUSE Linux Enterprise Server 10.

new candidate seeking Novell CLE 10 Certification

Novell Certified Linux Professional

10 – Novell Practicum 050-697

then

Course N3074 – SUSE LinuxEnterprise Server 10 NetworkingServices – 5 days

then

Course N3075 – SUSE LinuxEnterprise Server 10 Security – 5 days

then

Novell Practicum 050-698 – NovellCertified Linux Engineer 10

delegates who have achievedNCE or have equivalentknowledge may also be interestedin Novell ATT


or


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“A useful, well presented course.”

“QA offered loads of take away files and

white papers, this will be helpful when

training towards qualifications and to better

understand the product away from the

class environment.”

Novell Data Centrecourse code: N7010 Accelerated SUSE Linux Enterprise Server 10 days: 5 www.qa.com/N7010

course code: N9053 ATT: Optimising and Troubleshooting SUSE Linux Enterprise Server 10 days: 4 www.qa.com/N9053

course code: N8014 ATT: SUSE Linux Enterprise Server 11: Manage Virtualisation with Xen days: 3 www.qa.com/N8014

course code: N9056 ATT: XEN Virtualisation and High Availability Clustering on SUSE Linux Enterprise Server 10 days: 4 www.qa.com/N9056

course code: N1010 Novell XEN Workshop days: 1 www.qa.com/N1010

course code: N8008 PlateSpin Workload Management Administration days: 2 www.qa.com/N8008

course code: N1000 Practicum Exam Preparation Workshop – Novell days: 1 www.qa.com/N1000

course code: N3072 SUSE Linux Enterprise 10 Administration days: 5 www.qa.com/N3072

course code: N3102 SUSE Linux Enterprise 11 Administration days: 5 www.qa.com/N3102

course code: N3101 SUSE Linux Enterprise 11 Fundamentals days: 3 www.qa.com/N3101

course code: N3073 SUSE Linux Enterprise Server 10 Advanced Administration days: 5 www.qa.com/N3073

course code: N3071 SUSE Linux Enterprise Server 10 Fundamentals days: 3 www.qa.com/N3071

course code: N3074 SUSE Linux Enterprise Server 10 Networking Services days: 5 www.qa.com/N3074

course code: N3075 SUSE Linux Enterprise Server 10 Security days: 5 www.qa.com/N3075

course code: N3103 SUSE Linux Enterprise Server 11 Administration days: 5 www.qa.com/N3103

Novell End-User Computingcourse code: N3088 Administering Novell Open Enterprise Server 2 for Linux days: 5 www.qa.com/N3088

course code: N9006 ATT: Novell eDirectory 8.8 days: 3 www.qa.com/N9006

course code: N9353 ATT: Novell GroupWise 8 days: 4 www.qa.com/N9353

course code: N9350 ATT: Novell Open Enterprise Server 2: Advanced Services and Troubleshooting days: 4 www.qa.com/N9350

course code: N9302 ATT: Novell ZENworks 7 Patch Management days: 2 www.qa.com/N9302

course code: N9301 ATT: Novell ZENworks 7.5 Asset Management days: 3 www.qa.com/N9301

course code: N3080 Foundations of Novell Open Enterprise Server for Netware days: 5 www.qa.com/N3080

course code: N3078 Fundamentals of Novell eDirectory 8.8 days: 5 www.qa.com/N3078

course code: N30893090 Implementing and Deploying Novell Open Enterprise Server 2 for Linux days: 5 www.qa.com/N30893090

course code: N3063 Novell GroupWise 7 Administration days: 5 www.qa.com/N3063

course code: N3105 Novell GroupWise 8 Administration days: 5 www.qa.com/N3105

course code: N2000 Novell Networking and Services days: 5 www.qa.com/N2000

course code: N8002 Novell Teaming and Conferencing Administration days: 3 www.qa.com/N8002

course code: N8003 Novell Teaming: Application Development for Non-Programmers days: 3 www.qa.com/N8003

course code: N3098 Novell ZENworks 10 Configuration Management Administration days: 5 www.qa.com/N3098

course code: N8004 Novell ZENworks 10 Configuration Management Advanced days: 5 www.qa.com/N8004

course code: N3062 Novell ZENworks 7 Desktop Management Administration days: 5 www.qa.com/N3062

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Novell

Novell End-User Computing continuedcourse code: N3086 SUSE Linux Enterprise Desktop 10 Administration days: 5 www.qa.com/N3086

course code: N3104 SUSE Linux Enterprise Desktop 11 Administration days: 5 www.qa.com/N3104

course code: N3093 Upgrading to Novell GroupWise 8 days: 3 www.qa.com/N3093

course code: N3083 Upgrading to Novell Open Enterprise Server for Netware days: 5 www.qa.com/N3083

Novell Identity and Security Managementcourse code: N9000 ATT: Novell Access Manager 3.1 days: 3 www.qa.com/N9000


course code: N9001 ATT: Novell Identity Manager 3.6 days: 4 www.qa.com/N9001

course code: N9002 ATT: Novell Identity Manager Roles Based Provisioning Module days: 4 www.qa.com/N9002

course code: N9003 ATT: Novell Secure Login 6.1 days: 3 www.qa.com/N9003

course code: N9005 ATT: Novell Sentinel 6.1 days: 4 www.qa.com/N9005

course code: N3078 Fundamentals of Novell eDirectory 8.8 days: 5 www.qa.com/N3078

course code: N3067 Novell eDirectory Design and Implementation: eDirectory 8.8 days: 3 www.qa.com/N3067

course code: N3091 Novell Identity Manager 3.5 Fundamentals days: 5 www.qa.com/N3091

Novell Advanced Technical Trainingcourse code: N9000 ATT: Novell Access Manager 3.1 days: 3 www.qa.com/N9000


course code: N9353 ATT: Novell GroupWise 8 days: 4 www.qa.com/N9353

course code: N9001 ATT: Novell Identity Manager 3.6 days: 4 www.qa.com/N9001

course code: N9002 ATT: Novell Identity Manager Roles Based Provisioning Module days: 4 www.qa.com/N9002

course code: N9350 ATT: Novell Open Enterprise Server 2: Advanced Services and Troubleshooting days: 4 www.qa.com/N9350

course code: N9003 ATT: Novell Secure Login 6.1 days: 3 www.qa.com/N9003

course code: N9005 ATT: Novell Sentinel 6.1 days: 4 www.qa.com/N9005

course code: N9302 ATT: Novell ZENworks 7 Patch Management days: 2 www.qa.com/N9302

course code: N9301 ATT: Novell ZENworks 7.5 Asset Management days: 3 www.qa.com/N9301

course code: N9053 ATT: Optimising and Troubleshooting SUSE Linux Enterprise Server 10 days: 4 www.qa.com/N9053

course code: N8014 ATT: SUSE Linux Enterprise Server 11: Manage Virtualisation with Xen days: 3 www.qa.com/N8014

course code: N9056 ATT: XEN Virtualisation and High Availability Clustering on SUSE Linux Enterprise Server 10 days: 4 www.qa.com/N9056

www.qa.com/novell

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84 Oracle

QA is the largest Oracle Authorised Training Partner in

Europe and Oracle’s only authorised UK delivery partner.

As part of Oracle University we train more than 2,000 people

in Oracle technologies each year and provide exclusive

delivery of BEA training.

We support Oracle in their SME sales operation and have an in-depthknowledge of Oracle technologies and products.

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“Fantastic! The instructor remembered my question

from the first day and demonstrated the answer at

the appropriate point in the course drawing my

attention to it.”

Contents

Oracle skills paths 85-86

Oracle courses

Application Server and Development Tools for Oracle 87

Oracle Fusion Middleware – Forms and Reports 87

Oracle Fusion Middleware – SOA 87

Oracle Fusion Middleware – Java J2EE 87

Oracle Fusion Middleware – Oracle Identity

and Access Management 87

Oracle Fusion Middleware – Application Server 88

Oracle 10g 88-89

Oracle Database 11g 89

Oracle Hyperion – Data Management 90

Oracle Hyperion – Analytics 90

Oracle Siebel 91

www.qa.com/oracle

Contact us on:


85Oracle skills paths

Oracle Database 10gAdministratorCertified Associate overview

Oracle DBAs manage the industry’smost advanced information systemsand command some of the highestsalaries. This credential is your firststep toward success as an Oracleprofessional, and demonstrates yourfirm foundation in the basicadministration of Oracle Database 10g.

Course OC10GISQL – OracleDatabase 10g: Introduction to SQL – 5 days

then take one of the followingexaminations

Exam IZO-047 – Oracle Database SQL Expert

or

Exam IZO-051 – Oracle Database 11g:SQL Fundamentals I

then

Course OC10GDBA1 – OracleDatabase 10g: AdministrationWorkshop I – 5 days

and take the following examination

Exam 1Z0-042 – Oracle Database 10g:Administration I

Oracle Database 10gAdministratorCertified Masteroverview

The Oracle Database 10g OCMcredential is for the most advancedOracle database administrator. Thisindividual has comprehensive andextensive experience on a wide varietyof topics including installation,troubleshooting, backup and recoveryand tuning.

Oracle Database 10gAdministratorCertified Professionaloverview

The Oracle Database 10g OCPcredential demonstrates your expertisewith Oracle Database 10g, theindustry’s first relational databasedesigned for grid computing. Thisadvanced certification indicates to themarketplace that you know how toconfigure an Oracle database formultilingual applications, use variousmethods of recovering and tuning thedatabase, and use databasetechnologies such as ResourceManager, Scheduler, and AutomaticStorage Management (ASM). Themarketplace knows an Oracle Database10g OCP can manage the mostadvanced information systems forlarge enterprises, small and midsizebusinesses, and departments.

Oracle Database 11gAdministratorCertified Associate overview

Oracle DBAs manage the industry’smost advanced information systemsand command some of the highestsalaries. This credential is your firststep toward success as an Oracleprofessional, and demonstrates yourfirm foundation in the basicadministration of Oracle Database 11g.

Oracle Database 11gAdministratorCertified Master overview

The Oracle Database 11g OCMcredential is for the most advancedOracle database administrator. Thisindividual has comprehensive andextensive experience on a wide varietyof topics including installation,troubleshooting, backup and recoveryand tuning.

Oracle Database 11gAdministratorCertified Professional overview

The Oracle Database 11g OCPcredential demonstrates your expertisewith Oracle Database 11g, thedatabase that extends Oracle’s uniqueability to deliver the benefits of gridcomputing with more self-management and automation.

This advanced certification indicates tothe marketplace that you know how toconfigure an Oracle database formultilingual applications, use variousmethods of recovering and tuning thedatabase, and use databasetechnologies such as ResourceManager, Scheduler, and AutomaticStorage Management (ASM). OracleDatabase 11g AdministratorCertification combines training,experience, and testing to ensure thatyou have a strong foundation andexpertise in the industry’s mostadvanced database managementsystem.

Course OC10GDPT – Oracle Database10g: Performance Tuning – 4 days

or

Course OC10GRAC – OracleDatabase 10g: Real ApplicationClusters – 5 days

or

Course OC10GGC – Oracle EnterpriseManager 10g Grid Control (PremiumSeries) – 5 days

then

Exam Certified Master – OracleDatabase 10g Certified MasterExamination

Course OC10GDBA2 – OracleDatabase 10g: AdministrationWorkshop II – 5 days

then

Exam 1Z0-043 – Oracle Database 10g:Administration II

Course OC11GDBSQL – OracleDatabase 11g: Introduction to SQL – 5 days

then

Exam 1Z0-047 – Oracle Database SQLExpert

or

Exam 1Z0-051 – Oracle Database 11g:SQL Fundamentals I

then

Course OC11GDBA1 – OracleDatabase 11g: AdministrationWorkshop I – 5 days

then

Exam 1Z0-052 – Oracle Database 11g:Administration I Course OC11GDBA2 – Oracle

Database 11g: AdministrationWorkshop II – 5 days

then

Exam 1Z0-053 – Oracle Database 11g:Administration II

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Exam – Oracle Database 11g: CertifiedMaster

then

Complete course submission formsand submit with your fulfilment kitrequest

Oracle skills paths86

Oracle FormsDeveloper CertifiedProfessional overview

The Oracle Forms Developer CertifiedProfessional credential is an industry-recognised credential that will provideskilled application developers greatercredibility and professionalopportunity. Candidates must showproficiency and competency in Oracledevelopment tools and the skillsrequired to build Internet applications.

Course OC10GDBIA – Oracle FormsDeveloper 10g: Build InternetApplications – 5 days

then

Exam 1Z0-141 – Oracle Forms: BuildInternet Applications

Oracle PL/SQLDeveloper CertifiedAssociate overview

The Oracle PL/SQL Developer CertifiedAssociate understands how to use thispowerful programming language. Thiscredential demonstrates thedeveloper’s expertise in buildingdatabase-centric Internet applicationsfor both Oracle Database 11g andOracle Database 10g. It is also the firststep toward becoming an OracleForms Developer CertifiedProfessional.

choose your first course

Course OC11GDBSQL – OracleDatabase 11g: Introduction to SQL– 5 days

or

Course OC10GISQL – OracleDatabase 10g: Introduction to SQL– 5 days

then

Exam 1Z0-047 – Oracle Database SQLExpert

or

Exam 1Z0-051 – Oracle Database 11g:SQL Fundamentals I

choose your second course

Course OC11GPLSQL – OracleDatabase 11g: Program with PL/SQL– 5 days

or

Course OC10GPLSQL – OracleDatabase 10g: Program with PL/SQL– 5 days

then

Exam 1Z0-147 – Oracle Program withPL/SQL

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Application Server and Development Tools for Oraclecourse code: EULOC10GEUL Oracle Discoverer Administrator 10g: Develop an days: 3 www.qa.com/EULOC10GEUL

course code: OC10GGC Oracle Enterprise Manager 10g: Grid Control (Premium Series) days: 5 www.qa.com/OC10GGC

course code: OCDISCA Oracle iDS: Discoverer for Administrators days: 3 www.qa.com/OCDISCA

course code: OC10GRDBR Oracle Reports Developer 10g: Build Reports days: 5 www.qa.com/OC10GRDBR

course code: OC10GCQR OracleAS Discoverer 10g: Create Queries and Reports days: 2 www.qa.com/OC10GCQR

Oracle Fusion Middleware – Forms and Reportscourse code: OC10GFRDMW Oracle Forms & Reports Developer 10g: Move to the Web days: 4 www.qa.com/OC10GFRDMW

course code: OC10GRDMW Oracle Reports Developer 10g: Move to the Web days: 2 www.qa.com/OC10GRDMW

course code: OC10GDBIA Oracle Forms Developer 10g: Build Internet Applications days: 5 www.qa.com/OC10GDBIA

course code: OC10GFDMTW Oracle Forms Developer 10g: Move to the Web days: 2 www.qa.com/OC10GFDMTW

course code: OC10GRDBR Oracle Reports Developer 10g: Build reports days: 5 www.qa.com/OC10GRDBR

Oracle Fusion Middleware – SOAcourse code: OC10GSOAE Oracle SOA Suite 10g: SOA Essentials days: 2 www.qa.com/OC10GSOAE

course code: OC10GSOAR3A Oracle SOA Suite 10g R3: Administration days: 2 www.qa.com/OC10GSOAR3A

course code: OC10GSOASO Oracle SOA Suite 10g: Services Orchestration days: 5 www.qa.com/OC10GSOASO

course code: OCBAMBRTD Oracle Business Activity Monitoring: Build Real-Time Dashboards days: 3 www.qa.com/OCBAMBRTD

Oracle Fusion Middleware – Java J2EEcourse code: OC10GASJP OracleAS 10g R3: Java Programming days: 5 www.qa.com/OC10GASJP

course code: OC11GBAADF1 Oracle Fusion Middleware 11g: Build Applications with ADF I days: 5 www.qa.com/OC11GBAADF1

course code: OC11GBJEEA Oracle Fusion Middleware 11g: Build Java EE Applications days: 5 www.qa.com/OC11GBJEEA

course code: OC11GJP Oracle Fusion Middleware 11g: Java Programming days: 5 www.qa.com/OC11GJP

course code: OC11GBAADF2 Oracle Fusion Middleware 11g: Build Applications with ADF II days: 2 www.qa.com/OC11GBAADF2

Oracle Fusion Middleware – Oracle Identity and Access Managementcourse code: OCFMWIAM Oracle Identity Manager: Administration and Implementation days: 5 www.qa.com/OCFMWIAM

course code: OCFMWAMADMI Oracle Access Manager: Administration days: 4 www.qa.com/OCFMWAMADMI

course code: OCFMDSADMIN Oracle Directory Services: Administration days: 5 www.qa.com/OCFMDSADMIN

course code: OCFMWAAM Oracle Adaptive Access Manager: Administration days: 3 www.qa.com/OCFMWAAM

course code: OCFMIMDIP Oracle Identity Manager: Develop Identity Provisioning days: 5 www.qa.com/OCFMIMDIP

www.qa.com/oracle

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Oracle Fusion Middleware – Application Servercourse code: OCFMAS10GR2 Oracle Application Server 10g R2: Administration I days: 5 www.qa.com/OCFMAS10GR2

course code: OCFMAS10GAD Oracle Application Server 10g R2: Administration II days: 5 www.qa.com/OCFMAS10GAD

course code: OCFMAS10GR3 Oracle Application Server 10g R3: Administration days: 5 www.qa.com/OCFMAS10GR3

course code: OCFMCOH Oracle Coherence: Share and Manage Data In Clusters days: 3 www.qa.com/OCFMCOH

course code: OCFMBPA Oracle BPA Suite: Model and Implement Business Processes days: 3 www.qa.com/OCFMBPA

Oracle 10gcourse code: OC10GMSQL Migrate from SQL Server to Oracle Database 10g days: 5 www.qa.com/OC10GMSQL

course code: OC10RE2 Oracle 10g Database: New Features for Administrators days: 5 www.qa.com/OC10RE2

course code: OCASR2A1 Oracle Application Server 10g R2: Administration I days: 5 www.qa.com/OCASR2A1

course code: OCASR2A2 Oracle Application Server 10g R2: Administration II days: 5 www.qa.com/OCASR2A2

course code: DBAOC10G2DBA Oracle Database 10g: 2 Day days: 2 www.qa.com/DBAOC10G2DBA

course code: OC10GDBA1 Oracle Database 10g: Administration Workshop I days: 5 www.qa.com/OC10GDBA1

course code: OC10GDBA2 Oracle Database 10g: Administration Workshop II days: 5 www.qa.com/OC10GDBA2

course code: 8N3093 Oracle Database 10g: Advanced days: 2 www.qa.com/8N3093

course code: OC10GISQL Oracle Database 10g: Introduction to SQL days: 5 www.qa.com/OC10GISQL

course code: OC10GDPT Oracle Database 10g: Performance Tuning days: 4 www.qa.com/OC10GDPT

course code: OC10GPLSQL Oracle Database 10g: Program with PL/SQL days: 5 www.qa.com/OC10GPLSQL

course code: OC10GRACFA Oracle Database 10g: RAC for Administrators Release 2 days: 5 www.qa.com/OC10GRACFA

course code: OC10GRAC Oracle Database 10g: Real Application Clusters days: 5 www.qa.com/OC10GRAC

course code: OC10GSQLW Oracle Database 10g: SQL Tuning days: 3 www.qa.com/OC10GSQLW

course code: OCAS10GDEUL Oracle Discoverer Administrator 10g: Develop an EUL days: 3 www.qa.com/OCAS10GDEUL

course code: OR10GGC Oracle Enterprise Manager 10g: Grid Control days: 5 www.qa.com/OR10GGC

course code: OC10GDBIA Oracle Forms Developer 10g: Build Internet Applications days: 5 www.qa.com/OC10GDBIA

course code: OC10GRDBR Oracle Reports Developer 10g: Build Reports days: 5 www.qa.com/OC10GRDBR

course code: OC10GQR OracleAS Discoverer 10g: Create Queries and Reports days: 2 www.qa.com/OC10GQR

course code: OC10GBBG1 Oracle Database 10g: Administration Workshop I Release 2 (Database and Grids) days: 5 www.qa.com/OC10GBBG1

course code: OC10GDBG2 Oracle Database 10g: Administration Workshop II Release 2 (Database and Grids) days: 5 www.qa.com/OC10GDBG2

course code: OC10GDPG Oracle Database 10g: Performance Tuning (Database and Grids) days: 4 www.qa.com/OC10GDPG

course code: OC10GBR Oracle Database 10g: Backup and Recovery (Database and Grids) days: 3 www.qa.com/OC10GBR

course code: OC10GDGA Oracle Database 10g: Data Guard Administration Release 2 (Database and Grids) days: 3 www.qa.com/OC10GDGA

course code: OC10GDATAW Oracle Database 10g: Implement and Administer a Data Warehouse (Database and Grids) days: 4 www.qa.com/OC10GDATAW

www.qa.com/oracle

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Oracle 10g continued

course code: OC10G2DDAR2 Oracle Database 10g: DBA Release 2 (Database and Grids) days: 2 www.qa.com/OC10G2DDAR2

course code: OC10GAA Oracle Database 10g: Administration I/II Accelerated (Database and Grids) days: 8 www.qa.com/OC10GAA

course code: OC10GRACFA Oracle Database 10g: RAC for Administrators Release 2 (Database and Grids) days: 5 www.qa.com/OC10GRACFA

course code: OC10GFR2 Oracle Database 10g: Security Release 2 (Database and Grids) days: 4 www.qa.com/OC10GFR2

course code: OC10GMOLDBA Oracle Database 10g: Managing Oracle on Linux for DBAs (Database and Grids) days: 2 www.qa.com/OC10GMOLDBA

course code: OC10GISR2 Oracle Database 10g: Implement Streams Release 2 (Database and Grids) days: 5 www.qa.com/OC10GISR2

course code: OC10GRE2 Oracle Database 10g: New Features for Administrators Release 2 (Database and Grids) days: 5 www.qa.com/OC10GRE2

Oracle Database 11gcourse code: OC11GDBA1 Oracle Database 11g: Administration Workshop I days: 5 www.qa.com/OC11GDBA1

course code: OC11GDBA2 Oracle Database 11g: Administration Workshop II days: 5 www.qa.com/OC11GDBA2

course code: OC11GDBSQL Oracle Database 11g: Introduction to SQL days: 5 www.qa.com/OC11GDBSQL

course code: OC11GNFA Oracle Database 11g: New Features for Administrators days: 5 www.qa.com/OC11GNFA

course code: OC11GNFOS Oracle Database 11g: New Features Overview Seminar days: 1 www.qa.com/OC11GNFOS

course code: OC11GPLSQL Oracle Database 11g: Program with PL/SQL days: 5 www.qa.com/OC11GPLSQL

course code: OC11GNFAR2 Oracle Database 11g: New Features for Administrators Release 2 (Database and Grids) days: 5 www.qa.com/OC11GNFA2

course code: OC11GDGA Oracle Database 11g: Data Guard Administration (Database and Grids) days: 3 www.qa.com/OC11GDGA

course code: OC11GDBA1R2 Oracle Database 11g: Administration Workshop I Release 2 (Database and Grids) days: 5 www.qa.com/OC11GDBA1R2

course code: OC11GDBA2R2 Oracle Database 11g: Administration Workshop II Release 2 (Database and Grids) days: 5 www.qa.com/OC11GDBA2R2

course code: OC11GADW Oracle Database 11g: Administer a Data Warehouse (Database and Grids) days: 4 www.qa.com/OC11GADW

course code: OC11GDWF Oracle Database 11g: Data Warehousing Fundamentals (Database and Grids) days: 3 www.qa.com/OC11GDWF

course code: OC11GDT Oracle Database 11g: Performance Tuning (Database and Grids) days: 5 www.qa.com/OC11GDT

course code: OC11GIS Oracle Database 11g: Implement Streams (Database and Grids) days: 5 www.qa.com/OC11GIS

course code: OC11GSEC Oracle Database 11g: Security (Database and Grids) days: 5 www.qa.com/ OC11GSEC

course code: OCSPACIALES Oracle Spatial: Essentials (Database and Grids) days: 5 www.qa.com/OCSPACIALES

course code: OC11G2DDAR2 Oracle Database 11g: DBA Release 2 (Database and Grids) days: 2 www.qa.com/OC11G2DDAR2

www.qa.com/oracle

Oracle

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Oracle Hyperion – Data Management

course code: OCHPFDQM Oracle Hyperion Financial Data Quality Management 11.1.1 Administration days: 3 www.qa.com/OCHPFDQM

course code: OCHPDRM Oracle Hyperion Data Relationship Management 11.1.1 Administration days: 3 www.qa.com/OCHPDRM

Oracle Hyperion – Analytics

course code: OCHPEBBC Oracle Essbase 11.1.1: Bootcamp (Hyperion) days: 5 www.qa.com/OCHPEBBC

course code: OCHPWEDA Oracle Hyperion Web Analysis 11.1.1: Design Reports days: 2 www.qa.com/OCHPWEDA

course code: OCHPEBDC Oracle Essbase 11.1.1 Calculate Databases days: 2 www.qa.com/OCHPEBDC

course code: OCHPEDSVW Oracle Hyperion Smart View 11.1.1 for Essbase days: 1 www.qa.com/OCHPEDSVW

course code: OCHPEBST Oracle Essbase Studio 11.1.1: Create and Manage Data Structures days: 3 www.qa.com/OCHPEBST

course code: OCHPEDSA Oracle Essbase 11.1.1 for System Administrators days: 3 www.qa.com/OCHPEDSA

course code: OCHPDASA Oracle Essbase 11.1.1: Deploy Aggregate Storage Databases days: 3 www.qa.com/OCHPDASA

www.qa.com/hyperion

Oracle Hyperion

Providing a core range of skills for those using Hyperion financial management products, our courses enable quick and easy

implementation of Hyperion solutions and transform data and reporting into actionable information. Many of our courses will assist in

preparation for the Hyperion Certification examinations.

“A very knowledgeable instructor with a wealth of real-world experience.”

“Fantastic course brilliantly delivered.”

“Overall a superb course with a very helpful instructor that showed very

good technical knowledge.”

Oracle Siebel

course code: SI8ICS Implementation Case Study (Siebel 8.0) days: 5 www.qa.com/SI8ICS

course code: SI8ESS Siebel 8.0 Essentials days: 10 www.qa.com/SI8ESS

www.qa.com/siebel

Contact us on:


91

We provide comprehensive, technical courses designed for implementation team members involved in the installation, configuration, or

administration of Siebel CRM applications. Including hands-on labs, these in-depth courses provide all the skills needed to make the

most of these technologies. Including a case study workshop, our courses can be tailored to the requirements of your organisation’s

implementation of Siebel technology.

Oracle Siebel

“I have really enjoyed the course. The trainer was

excellent and I would definitely consider QA again

for training.”

“The instructor was fully conversant with the software

and answered all questions without hesitation.”

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Perl Programmingcourse code: NEPERLAV-2 Advanced Perl with CGI and Web Applications days: 5 www.qa.com/NEPERLAV-2

course code: QAPERLOO Perl 5 Object-Oriented Programming days: 1 www.qa.com/QAPERLOO

course code: NEPERLPG-1 Perl Programming days: 5 www.qa.com/NEPERLPG-1

course code: QAPERLDBI Using the Perl DBI module days: 1 www.qa.com/QAPERLDBI

course code: QAPLADV Advanced Perl 5 Programming days: 4 www.qa.com/QAPLADV

course code: QAPLINTER Intermediate Perl 5 Programming days: 4 www.qa.com/QAPLINTER

course code: QAPLINTRO Perl 5 Introduction days: 3 www.qa.com/QAPLINTRO

course code: QAPYTH2 Python 2 Programming days: 4 www.qa.com/QAPYTH2

course code: QAPYTH3 Python 3 Programming days: 4 www.qa.com/QAPYTH3

www.qa.com/perlandpython

92 Perl and Python Programming

The Open Source movement has become known for its innovative and robust products, and two stars have been the Perl and Python

programming languages. Often seen as rivals, both languages are used extensively on almost every major IT installation. Each has its

advocates and both are under continual development by their respective communities, although it is not unusual to find people using both

in different circumstances.

Perl is a well established language and is particularly popular with system administrators on Microsoft Windows and Unix. One of its strengths is the large rangeof add-on modules in the Comprehensive Perl Archive Network (CPAN). Python is rather younger, is popular with Java and LISP programmers, and also has anumber of extension modules. Both languages are portable and run on a wide variety of operating systems, including Unix, Linux, and Microsoft Windows.

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Red Hat skills paths

RHCE Red Hat Certified Engineer overview

RHCE is a performance-based test that measures actual competency on live systems. Other training programmes teach students to answermultiple-choice questions instead of how to perform on real-worldsystems. Red Hat training and testing focuses on practical hands-onskills.

RHCE with no prior Unix or Linux experience.

For persons who have no command-line experience in Linux or Unix andwant to develop skills for using and customising their own Red HatLinux workstation, RH033 below is the recommended course.

Course RH033 – Red Hat Linux Essentials – 5 days

If you are a RHCE with existing Unix or Linux experience.

If you already have prior experience with Unix or Linux, you can startyour certification path here with course RH133. It is designed for usersof Linux (or Unix) who want to start building skills in systemsadministration on Red Hat Enterprise Linux, to a level where they canattach and configure a workstation on an existing network. Includes theRH202 RHCT Certification Lab Exam on the last day.

Course RH133 – Red Hat Linux System Administration (inc RHCTexam) – 4.5 days

then

Course RH253 – Red Hat Linux Networking and Security Administration– 4 days

then

Course RH302 – RHCE Certification Lab Exam – 1 days

RHCE with considerable Unix or Linux on-the-job skills and experience.

The RH300 RHCE Rapid Track course below is designed for Unix andLinux experienced users, networking specialists, and systemadministrators. Includes the RHCE Certification Lab Exam RH302.

Course RH300 – Red Hat Certified Engineer Rapid Track Training andCertification (inc RHCE exam) – 5 days

RHCT Red Hat Certified Technicianoverview

RHCT is a performance-based test that measures actual competency on live systems. Other training programmes teach students to answermultiple-choice questions instead of how to perform on real-worldsystems. Red Hat training and testing focuses on practical hands-onskills.

RHCT with no prior Unix or Linux experience.

For persons who have no command-line experience in Linux or Unix andwant to develop skills for using and customising their own Red HatLinux workstation, RH033 below is the recommended course.

Course RH033 – Red Hat Linux Essentials – 5 days

then

Course RH133 – Red Hat Linux System Administration (inc RHCT exam) – 4.5 days

RHCT with existing Unix or Linux experience.

RH133 alone is suitable for users of Linux (or Unix) who want to startbuilding skills in systems administration on Red Hat Enterprise Linux, toa level where they can attach and configure a workstation on an existingnetwork. This course includes the RH202 RHCT Certification Lab Examon the last day.

Course RH133 – Red Hat Linux System Administration (inc RHCT exam) – 4.5 days

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QA has the largest UK schedule of Red Hat training, and

provides exclusive delivery of JBoss skills. Providing the full

portfolio of Red Hat courses, we also deliver courses from

Red Hat’s own training centres.

“Good trainer with very good knowledge and ability to

adapt to all levels.”

“Good environment allowing good communication.”

Contents

Red Hat skills paths 93

Red Hat courses

Red Hat Linux 94

Red Hat JBoss 94

www.qa.com/red-hat

Red Hat Linux

course code: RH300 Red Hat Certified Engineer Rapid Track Training and Certification (inc RHCE exam) days: 5 www.qa.com/RH300

course code: RH033 Red Hat Linux Essentials days: 5 www.qa.com/RH033

course code: RH253 Red Hat Linux Networking and Security Administration days: 4 www.qa.com/RH253

course code: RH301 Red Hat Linux Rapid Track Course (no exam) days: 4 www.qa.com/RH301

course code: RH133 Red Hat Linux System Administration (inc RHCT exam) days: 4.5 www.qa.com/RH133

course code: RH131 Red Hat Linux System Administration (no exam) days: 4 www.qa.com/RH131

course code: RH302 RHCE Certification Lab Exam days: 1 www.qa.com/RH302

course code: RH202 RHCT Examination days: 0.5 www.qa.com/RH202

course code: RH290 Solaris to Linux Migration Course days: 2 www.qa.com/RH290

course code: RH442 Red Hat Systems Monitoring and Performance Tuning days: 4 www.qa.com/RH442

course code: RH401 Red Hat Enterprise Deployment, Virtualization, and Systems Management days: 4 www.qa.com/RH401

course code: RH436 Red Hat Enterprise Storage Management days: 0.5 www.qa.com/RH436

Red Hat JBoss

course code: JB267 JBoss Advanced Hibernate days: 2 www.qa.com/JB267

course code: JB161 JBoss and EJB3 for Java Developers days: 4 www.qa.com/JB161

course code: JB439 JBoss Clustering days: 4 www.qa.com/JB439

course code: JB453 JBoss ESB days: 2 www.qa.com/JB453

course code: JB336 JBoss for Administrators days: 3 www.qa.com/JB336

course code: JB261 JBoss for Advanced J2EE Developers days: 4 www.qa.com/JB261

course code: JB167 JBoss Hibernate Essentials days: 3 www.qa.com/JB167

course code: JB449 JBoss jBPM days: 3 www.qa.com/JB449

course code: JB163 JBoss Portal days: 3 www.qa.com/JB163

course code: JB451 JBoss Rules days: 2 www.qa.com/JB451

course code: JB170 JBoss SEAM Essentials days: 3 www.qa.com/JB170

www.qa.com/red-hat

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SCBCD Sun Certified Business Component Developer

SCEA Sun Certified Enterprise Architect

SCJA Sun Certified Java Associate

SCJD Sun Certified Java Developer

SCJP Sun Certified Java Programmer

SCWCD Sun Certified Web Component Developer

Sun

As Sun’s largest training partner in Europe QA delivers a

significant volume of Solaris and Java training in the UK, and

provides exclusive delivery of MySQL training. We also deliver

courses for Sun at their headquarters, and were recognised

as Authorised Sun Education Centre of the Year in 2008.

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Contents

Sun courses

Sun Cluster & Systems Storage 96

Sun Security 96

Sun Server 96

Sun Software Administration and Integration 96

Sun Solaris 97

www.qa.com/sun

Sun Cluster & Systems Storagecourse code: CL-400 Administering Lustre-based Clusters days: 5 www.qa.com/CL-400

course code: ES-490 Installing & Configuring Storage Area Networks days: 5 www.qa.com/ES-490

course code: ES-345 Sun Cluster 3.2 Administration days: 5 www.qa.com/ES-345

course code: ES-445 Sun Cluster 3.2 Advanced Administration days: 5 www.qa.com/ES-445

course code: ES-346 Sun Fire T2000 Installation, Administration and Troubleshooting days: 3 www.qa.com/ES-346

course code: NWS-3303 Sun StorageTek 6140 Array Installation and Maintenance days: 3 www.qa.com/NWS-3303

course code: ES-3523 VERITAS Storage Foundation 5.0 Administration days: 5 www.qa.com/ES-3523

course code: ES-311 VERITAS Volume Manager 4.1 Administration days: 5 www.qa.com/ES-311

Sun Securitycourse code: SC-300 Administering Security on the Solaris Operating System days: 5 www.qa.com/SC-300

course code: SC-326-S10 Administering Solaris Trusted Extensions days: 3 www.qa.com/SC-326-S10

course code: SC-410 Computer Security Forensics and System Recovery days: 4 www.qa.com/SC-410

course code: SC-375 Enterprise Intrusion Analysis days: 5 www.qa.com/SC-375

course code: SC-360 Enterprise Security using Kerberos and LDAP days: 5 www.qa.com/SC-360

course code: SC-301-S10 Personalising Security on the Solaris Operating System days: 5 www.qa.com/SC-301-S10

course code: SC-345 Solaris Operating System Network Intrusion Detection days: 5 www.qa.com/SC-345

course code: SC-325-S10 Solaris Trusted Extensions Installation and Setup days: 2 www.qa.com/SC-325-S10

course code: SC-327-S10 Solaris Trusted Extensions Installation, Configuration and Administration days: 5 www.qa.com/SC-327-S10

Sun Server see page 36 for further Sun Java coursescourse code: SM-240 Sun Enterprise Server Maintenance days: 4 www.qa.com/SM-240

course code: ES-421 Sun Fire High-End Server Administration days: 4 www.qa.com/ES-421

course code: ES-420 Sun Fire Midrange Server Administration days: 5 www.qa.com/ES-420

course code: SM-340 Sun Fire Midrange Server Maintenance days: 3 www.qa.com/SM-340

course code: SA-410 Sun Fire Tx000 Basic Tuning days: 2 www.qa.com/SA-410

course code: SM-258 Sun Fire Workgroup Server Maintenance and Administration days: 5 www.qa.com/SM-258

course code: SM-211 Sun SPARC Desktop Systems Maintenance days: 5 www.qa.com/SM-211

course code: ES-411 Sun SPARC Enterprise MX000 Server Administration days: 4 www.qa.com/ES-411

course code: ES-426 Systems Management using Sun Management Centre 3.6 days: 5 www.qa.com/ES-426

Sun Software Administration and Integrationcourse code: SB-EBI-0107 Configuring the Sun SeeBeyond eGate Integrator (eGate) 4.5.x days: 5 www.qa.com/SB-EBI-0107

course code: SEMIDM-1482 Sun Java Identity Management Suite: Integrated Solutions days: 1 www.qa.com/SEMIDM-1482

course code: IAS-2489 Sun Java System Application Server PE9: Development and Deployment days: 1 www.qa.com/IAS-2489

course code: AM-3480 Sun Java System Access Manager: Configuration & Customisation days: 5 www.qa.com/AM-3480

course code: IAS-4404 Sun Java System Application Server SE/EE 8.1 2005Q2: Administration and Deployment days: 5 www.qa.com/IAS-4404

course code: IAS-4444 Sun Java System Application Server SE/EE 8.1 2005Q2: Administration and Deployment (1) days: 4 www.qa.com/IAS-4444

course code: DIR-2217 Sun Java System Directory Server EE 6.x Analysis and Planning days: 4 www.qa.com/DIR-2217

course code: DIR-2340 Sun Java System Directory Server Enterprise Edition 6: Maintenance Operations days: 4 www.qa.com/DIR-2340

course code: IDM-2455 Sun Java System Identity Manager 6.x: Administration and Maintenance days: 4 www.qa.com/IDM-2455

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Sun Software Administration and Integration continuedcourse code: IDM-345 Sun Java System Identity Manager: Deployment Fundamentals days: 5 www.qa.com/IDM-345

course code: IDM-4485 Sun Java System Identity Manager: Deployment Fundamentals II days: 5 www.qa.com/IDM-4485

course code: ECR-2307 Sun Java System Web Server 6.1: Administration and Maintenance days: 5 www.qa.com/ECR-2307

course code: SB-CAPS0600 What’s New in Sun Java CAPS 6 for CAPS 5 Users days: 2 www.qa.com/SB-CAPS0600

Sun Solariscourse code: SC-300 Administering Security on the Solaris Operating System days: 5 www.qa.com/SC-300

course code: SC-326-S10 Administering Solaris Trusted Extensions days: 3 www.qa.com/SC-326-S10

course code: SA-299 Advanced System Administration for the Solaris 9 Operating System days: 5 www.qa.com/SA-299

course code: SA-327-S10 Dynamic Performance Tuning and Troubleshooting with DTrace days: 3 www.qa.com/SA-327-S10

course code: SC-360 Enterprise Security using Kerberos and LDAP days: 5 www.qa.com/SC-360

course code: SA-239 Intermediate System Administration for the Solaris 9 Operating System days: 4 www.qa.com/SA-239

course code: ST-375 Introduction to Crash Dump Analysis and the SunOS Kernel days: 5 www.qa.com/ST-375

course code: SA-010-S10 Introduction to Solaris days: 3 www.qa.com/SA-010-S10

course code: SA-210-S10 Make the Transition to Solaris 10 days: 3 www.qa.com/SA-210-S10

course code: SA-300-S10 Network Administration for the Solaris 10 Operating System days: 5 www.qa.com/SA-300-S10

course code: SC-301-S10 Personalising Security on the Solaris Operating System days: 5 www.qa.com/SC-301-S10

course code: SA-245 Shell Programming for Systems Administrators days: 5 www.qa.com/SA-245

course code: SA-225-S10 Solaris 10 Features for Experienced Solaris System Administrator days: 5 www.qa.com/SA-225-S10

course code: SI-365-S10 Solaris 10 Operating Systems Internals days: 5 www.qa.com/SI-365-S10

course code: SA-229-S10 Solaris 10 ZFS Administration days: 2 www.qa.com/SA-229-S10

course code: SA-2290-S10 Solaris 10 ZFS Administration (1) days: 3 www.qa.com/SA-2290-S10

course code: SA-238 Solaris 8 System Administration I days: 5 www.qa.com/SA-238

course code: SA-288 Solaris 8 System Administration II days: 5 www.qa.com/SA-288

course code: STS-277 Solaris Operating System Administration for Expert HP-UX and TRU64 Administration days: 5 www.qa.com/STS-277

course code: SC-345 Solaris Operating System Network Intrusion Detection days: 5 www.qa.com/SC-345

course code: SC-325-S10 Solaris Trusted Extensions Installation and Setup days: 2 www.qa.com/SC-325-S10

course code: SC-327-S10 Solaris Trusted Extensions Installation, Configuration and Administration days: 5 www.qa.com/SC-327-S10

course code: ES-222 Solaris Volume Manager Administration days: 3 www.qa.com/ES-222

course code: ES-260 Sun StorEdge Enterprise Backup 7.x Administration days: 4 www.qa.com/ES-260

course code: ST-350 Sun Systems Fault Analysis Workshop days: 5 www.qa.com/ST-350

course code: SA-355-S10 Sun Virtualisation: Solaris 10 Containers Administration days: 3 www.qa.com/SA-355-S10

course code: SA-345-S10 Sun Virtualisation: Sun Solaris 10 Logical Domains Administration days: 2 www.qa.com/SA-345-S10

course code: SA-200-S10 System Administration for the Solaris 10 Operating System Part 1 days: 5 www.qa.com/SA-200-S10

course code: SA-202-S10 System Administration for the Solaris 10 Operating System Part 2 days: 5 www.qa.com/SA-202-S10

course code: SA-100-S10 Unix Essentials Featuring the Solaris 10 Operating System days: 4 www.qa.com/SA-100-S10

course code: IN-351 Using LDAP as a Naming Service days: 3 www.qa.com/IN-351

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Ubuntu

course code: UBUSERV Deploying Ubuntu Server in an Enterprise Environment days: 5 www.qa.com/UBUSERV

course code: UBUCP Ubuntu Certified Professional UBUCP days: 5 www.qa.com/UBUCP

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98 Ubuntu

As a Canonical training partner, QA is uniquely placed in the UK to deliver training on its popular Ubuntu Linux distribution.

Courses available include the Ubuntu Certified Professional (LP1) certification.

“Thanks very much. I have thoroughly enjoyed the

course and feel it will be of real benefit back at work.”

“One of the best instructors I have had – outstanding.”

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Unix and Linux

course code: QALXADV-1 Advanced Linux Administration days: 4 www.qa.com/QALXADV-1

course code: QALXESS-1 Essentials of Linux Administration days: 4 www.qa.com/QALXESS-1

course code: QALXBASH Mastering BASH Scripts days: 4 www.qa.com/QALXBASH

course code: MVUXADT-1 Multi-Vendor Advanced Unix Data Tools and Techniques days: 4 www.qa.com/MVUXADT-1

course code: MVUXKSH-1 Multi-vendor Korn Shell Programming days: 4 www.qa.com/MVUXKSH-1

course code: MVUXSA-1 Multi-vendor Unix Administration days: 4 www.qa.com/MVUXSA-1

course code: MVUXFUND-1 Multi-vendor Unix Fundamentals days: 4 www.qa.com/MVUXFUND-1

course code: UXPRG1 Multi-vendor Unix Programming days: 5 www.qa.com/UXPRG1

course code: QALXPR-1 Understanding Linux (Linux Primer) days: 1 www.qa.com/QALXPR-1

www.qa.com/unixandlinux

99Unix and Linux

In addition to providing training and certification for a range of specific Linux distributions (including Novell, Red Hat and Ubuntu), QA

also provides a range of multi-vendor Unix courses. The courses concentrate on a common philosophy and approach to administering

Unix whilst looking at some specific areas of particular systems and variants.

Focusing heavily on practical skills these courses provide you with the skills you need, whichever version of Linux your business is implementing.

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VMware skills path100

VMware CertifiedProfessional overview

The VMware Certified Professionalprogramme is designed for individualswho want to demonstrate theirexpertise in virtual infrastructure andincrease the potential for careeradvancement.

Course VMWAREIC – VMwareInfrastructure 3: Install and Configure – 4 days

followed by

Course VMWAREPREP – VMwareExam Preparation Workshop – 1 day

then

Exam – VCP examination on V13you can also take the followingcourse in order to gain yourVMware Certified Professionalcertification

Course VMWAREFAST – VMwareInfrastructure 3: Fast TrackProgramme – 5 days

then

Exam – VCP examination on V13

VMware vSphereCertified Professionalfor Candidates withVCP 2.x overview

The VMware Certified ProfessionalProgram for vSphere is designed forindividuals who want to demonstratetheir expertise in virtual infrastructureand increase the potential for careeradvancement.

Exam VCP ESX 2.x – Candidate holdsexisting VCP for ESX 2.x

take

Course VMWAREFAST – VMwareInfrastructure 3: Fast TrackProgramme – 5 days

then

Exam – VCP examination on VI3

followed by

Course VMWAREWN – VMwarevSphere 4: What’s New – 2 days

then

Exam – VCP examination on vSphereyou can also take the What’s Newcourse as an evening class

Course VMWAREWNEC – VMwarevSphere 4: What’s New (evening class) – 4 evening sessions days

WMware vSphereCertified Professionalfor Candidates newto VMware

Course VMWARE4ICM – VMwarevSphere: Install, Configure, Manage – 4 days

then take the VCP vSphereexamination

Exam – VCP examination on vSphere

or

Course VMWARE4FAST – VMwarevSphere Fast Track Programme– 5 days



or

Course VMWARETS – VMwarevSphere: Troubleshooting – 4 days



VMware vSphereCertified Professionalfor Candidates withVCP 3 overview

The VMware Certified ProfessionalProgram is designed for individualswho want to demonstrate theirexpertise in virtual infrastructure andincrease the potential for careeradvancement.

Exam VCP 3 – Candidate holdsexisting VCP for VI 3

take

Course VMWAREWN – VMwarevSphere 4: What’s New – 2 days


Exam – VCP examination on vSphereyou can also take the What’s Newcourse as an evening class

Course VMWAREWNEC – VMwarevSphere 4: What’s New (evening class) – 4 evening sessions days

The quality of QA’s VMware training has been

widely recognised, as we were awarded both

VMware Authorised Training Centre of the Year for

EMEA in 2009, and Best VMware Certified

Instructor Newcomer EMEA in 2008.

We train over 4,000 people each year in VMwaretechnologies and are the exclusive Beta testing partner forVMware training in the UK.

With the largest number of accredited VMware instructorsin the UK, we are able to run a full portfolio of VMwarecourses – and have made an investment of over £250,000 in technology to deliver virtual labs to thehighest standards.

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VMware

VMwarecourse code: VMWAREWN VMware vSphere 4: What’s New days: 2 www.qa.com/VMWAREWN

course code: VMWAREWNEC VMware vSphere 4: What’s New (evening class) 4 evening sessions www.qa.com/VMWAREWNEC

course code: VMWARE4ICM VMware vSphere: Install, Configure, Manage days: 4 www.qa.com/VMWARE4ICM

course code: VMWAREOV vSphere Overview days: 1 www.qa.com/VMWAREOV

course code: VMWARE4FAST vSphere Fast Track days: 1 www.qa.com/VMWARE4FAST

course code: VMWAREMA vSphere Manage Availability days: 1 www.qa.com/VMWAREMA

course code: VMWAREMS vSphere Manage Scalability days: 1 www.qa.com/VMWAREMS

course code: VMWARETS vSphere Troubleshooting days: 4 www.qa.com/VMWARETS

course code: VMWARDW vSphere Design Workshop days: 3 www.qa.com/VMWARDW

course code: VMAREMDP vSphere Managing Performance days: 3 www.qa.com/VMAREMDP

course code: VMWAREMDS vSphere Manage & Design for Security days: 2 www.qa.com/VMWAREMDS

course code: VMWARELM vSphere Using Lab Manager days: 1 www.qa.com/VMWARELM

course code: VMWARTAA vSphere Thin App Advanced days: 1 www.qa.com/VMWAREPREP

course code: VMWAREPREP VCP vSphere Preparation Workshop days: 1 www.qa.com/VMWAREPREP

course code: VMWAREOPS4 vSphere Skills for Operators days: 2 www.qa.com/VMWAREOPS4

course code: VMWAREPREP VMware Exam Preparation Workshop days: 1 www.qa.com/VMWAREPREP

course code: VMWAREDSA VMware Infrastructure 3: Deploy, Secure, and Analyse days: 4 www.qa.com/VMWAREDSA

course code: VMWAREIC VMware Infrastructure 3: Install and Configure days: 4 www.qa.com/VMWAREIC

course code: VMWAREOPS VMware Infrastructure 3: Skills for Operators days: 2 www.qa.com/VMWAREOPS

course code: VMWAREDES VMware Infrastructure: Design days: 4 www.qa.com/VMWAREDES

course code: VMWARESRM VMware Site Recovery Manager days: 2 www.qa.com/VMWARESRM

course code: VMWAREVIEW3 VMware View 3: (Install, Configure & Manage) days: 3 www.qa.com/VMWAREVIEW3

course code: VMWAREVIEW4 VMware View 4: ICM days: 3 www.qa.com/VMWAREVIEW4

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XML Development

course code: LGXMLWK-3 Developing XML-Based Applications days: 4 www.qa.com/LGXMLWK-3

course code: LGXSLT-1 Transforming XML using XSLT Style Sheets days: 2 www.qa.com/LGXSLT-1

course code: LGXMLOV-2 Understanding XML days: 1 www.qa.com/LGXMLOV-2

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XML Development102

XML has rapidly become the common language for information exchange in Web-based systems, and can also be used in general

application integration.

Courses include an understanding of how to use XML in practical situations, and hands-on exercises developed by QA’s expert instructors. From anintroduction to XML, to technical application, our courses cover how XML can be used in the major current environments.

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Focusing on the solutions to your business challenges, we

can provide targeted training support, including:

Training needs analysis and skills assessments

Migration of new systems, for example CRM (Customer RelationshipManagement) and EDRM (Electronic Document and Records Management)

Company-wide roll-outs of new hardware, for example laptops and hand-helddevices

Support for upgrades of systems, for example Windows 7 and Office 2007

Advanced training of staff to provide support for others, for example powerusers

Certification paths in Microsoft Office 2003 (Microsoft Office Specialist) andMicrosoft Office 2007 (Microsoft Certified Application Specialist)

Courses that bridge the gap between end-user and technical audiences, forexample SharePoint and SharePoint Designer, Excel VBA and InfoPath

A wide variety of delivery methods, ranging from traditional instructor-ledclassroom training to Web-based virtual courses

QA-authored courses developed and written by our Business ApplicationsConsultants

Contents

Microsoft Certified Application

Specialist in a Box 106

Microsoft Office 2007 107-108


Crystal Reports 110

Dreamweaver 110

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BusinessApplicationsWith our range of Business Applications courses, we go beyond the standard Microsoft Office packages and also offer a

fully customised training solution for virtually any end-user business application your organisation uses.

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Microsoft Office Specialist (MOS) 2007 certifications are primarily for office workers who use Microsoft Officeprogrammes as a vital part of their job functions and our Knowledge in a Box Certification packages provide youwith all the support you need to become MOS accredited.

Prerequisites

Please note The MOS Knowledge in a Box Certification packages have strict pre-requisites - Delegates should havealready attended the relevant Office 2007 Levels One, Two and Three courses or have equivalent knowledge.

Each 2 day event includes all of the following:

Instructor-led Training using MCAS Official Courseware

MCAS Practice Exam Voucher

MCAS Exam Voucher

The following MCAS qualifications are available from QA Training:

Microsoft Access 2007

Microsoft Excel 2007

Microsoft Outlook 2007

Microsoft PowerPoint 2007

Microsoft Vista

Microsoft Word 2007

These Knowledge in a Box programmes are designed for existing users of Microsoft Office 2007

products who wish to gain new skills and also gain professional qualification.

Microsoft Office Specialist in a Box

Everything you need to learn, all in one package

Microsoft Office Specialist

MOS exams for Office 2003 are also available from the majority of our training centres and our standard MicrosoftOffice 2003 Levels 1, 2 and 3 courses map to the requirements of these exams.

Microsoft Office 2007course code: DACMCAS Access 2007 – Microsoft Certified Application Specialist in a Box days: 2 www.qa.com/DACMCAS

course code: DAC07L1 Access 2007 Level 1 days: 1 www.qa.com/DAC07L1




course code: QASPEU07B Introduction to SharePoint 2007 for End Users days: 1 www.qa.com/QASPEU07B



course code: QASPEU07A Advanced Features of SharePoint 2007 for End Users days: 1 www.qa.com/QASPEU07A

course code: DEXMCAS Excel 2007 – Microsoft Certified Application Specialist in a Box days: 2 www.qa.com/DEXMCAS

course code: DEX07L1 Excel 2007 Level 1 days: 1 www.qa.com/DEX07L1




course code: DEX07VBA Excel 2007 VBA days: 2 www.qa.com/DEX07VBA

course code: VCDEX07L2 Excel 2007 Virtual Classroom Level 2 days: 2 www.qa.com/VCDEX07L2

course code: VCDEX07L3 Excel 2007 Virtual Classroom Level 3 days: 2 www.qa.com/VCDEX07L3

course code: MOFF07EX Experience the 2007 Microsoft Office System days: 1 www.qa.com/MOFF07EX

course code: DXWEB07L1 Expression Web 2007 Level 1 days: 1 www.qa.com/DXWEB07L1

www.qa.com/msofficeapps

107Microsoft Office 2007

eLearningcompanion

eLearningcompanion

eLearningcompanion

eLearningcompanion

eLearningcompanion

eLearningcompanion

eLearningcompanion

eLearningcompanion

The launch of Office 2007 has brought significant changesand enhancements for existing Microsoft Office users.

For new users of Microsoft Office, the 2007 version is far easier to use,with an intuitive new look and feel. It will help you be more productivethan you could ever have imagined. Delegates who have learnt with ushave been very excited about the new capabilities within Office 2007.

eLearningcompanion

eLearning companionQA’s Web-based eLearning companion enables you to refer back to the course anytime,anywhere. When you attend an eLearning companion course at QA your instructor willprovide a code enabling you to access the eLearning from the QA Virtual learning portal.Access is valid for three months from the date of the course.

eLearning companions for closed company courses can be provided on request.

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Microsoft Office 2007

course code: DIP07L1 InfoPath 2007 Level 1 days: 2 www.qa.com/DIP07L1

course code: M5927 Microsoft Office Project 2007 – Managing Projects (Premium Series) days: 3 www.qa.com/M5927

course code: M5928 Microsoft Office Project Server 2007 – Managing Projects (Premium Series) days: 3 www.qa.com/M5928

course code: DPR07L1 Project 2007 Level 1 days: 1 www.qa.com/DPR07L1


course code: DWVL1 Microsoft Windows Vista Level 1 days: 1 www.qa.com/DWVL1

course code: DWVL2 Microsoft Windows Vista Level 2 days: 1 www.qa.com/DWVL2

course code: DWVNF Microsoft Windows Vista: New Features days: 1 www.qa.com/DWVNF

course code: DWVMCAS Vista – Microsoft Certified Application Specialist in a Box days: 2 www.qa.com/DWVMCAS

course code: DOLMCAS Outlook 2007 – Microsoft Certified Application Specialist in a Box days: 2 www.qa.com/DOLMCAS

course code: DOL07L1 Outlook 2007 Level 1 days: 1 www.qa.com/DOL07L1



course code: DPPMCAS PowerPoint 2007 – Microsoft Certified Application Specialist in a Box days: 2 www.qa.com/DPPMCAS

course code: DPP07L1 PowerPoint 2007 Level 1 days: 1 www.qa.com/DPP07L1


course code: DPU07L1 Publisher 2007 Level 1 days: 1 www.qa.com/DPU07L1

course code: DVI2007L1 Visio 2007 Level 1 days: 1 www.qa.com/DVI2007L1

course code: DVI2007L2 Visio 2007 Level 2 days: 1 www.qa.com/DVI2007L2

course code: DWDMCAS Word 2007 – Microsoft Certified Application Specialist in a Box days: 2 www.qa.com/DWDMCAS

course code: DWD07L1 Word 2007 Level 1 days: 1 www.qa.com/DWD07L1




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Microsoft Office 2007

eLearningcompanion

eLearningcompanion

eLearningcompanion

eLearningcompanion

eLearningcompanion

Microsoft Office 2003course code: DAC03L1 Access 2003 Level 1 days: 1 www.qa.com/DAC03L1



course code: DAC03VBA Access 2003 VBA days: 2 www.qa.com/DAC03VBA




course code: DEX03VBA Excel 2003 VBA days: 2 www.qa.com/DEX03VBA

course code: DFP03L1 FrontPage 2003 Level 1 days: 1 www.qa.com/DFP03L1

course code: DFP03L2 FrontPage 2003 Level 2 days: 1 www.qa.com/DFP03L2

course code: DIP03L1 InfoPath 2003 Level 1 days: 2 www.qa.com/DIP03L1

course code: QAVBAINT Introduction to Programming with VBA days: 2 www.qa.com/QAVBAINT








course code: DPU03L1 Publisher 2003 Introduction days: 1 www.qa.com/DPU03L1

course code: WNXLPG6 VBA Programming with Microsoft Excel days: 4 www.qa.com/WNXLPG6

course code: DVI2003B Visio 2003 Level 1 days: 1 www.qa.com/DVI2003B

course code: DVI2003A Visio 2003 Level 2 days: 1 www.qa.com/DVI2003A




course code: DWD03VBA Word 2003 VBA days: 1 www.qa.com/DWD03VBA


109Microsoft Office 2003

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110 Crystal Reports

Adobe Dreamweaver

Crystal Reports

course code: DCR2008L1 Crystal Reports 2008 Level 1 days: 2 www.qa.com/DCR2008L1

course code: DCR2008L2 Crystal Reports 2008 Level 2 days: 2 www.qa.com/DCR2008L2

course code: DCRV11B Crystal Reports V11 Introduction days: 2 www.qa.com/DCRV11B

course code: DCRV11A Crystal Reports V11 Advanced days: 2 www.qa.com/DCRV11A

course code: DCR10B Crystal Reports V10 Introduction days: 2 www.qa.com/DCR10B

course code: DCR10A Crystal Reports V10 Advanced days: 2 www.qa.com/DCR10A

www.qa.com/crystal

Dreamweaver

course code: DDWMX04B Dreamweaver MX 2004 Introduction days: 1 www.qa.com/DDWMX04B

course code: DDWMX04A Dreamweaver MX 2004 Advanced days: 1 www.qa.com/DDWMX04A

www.qa.com/dreamweaver

Alongside the ever-popular Microsoft Office courses, end users are experiencing a huge increase in the need for training in other key

business applications, such as working with forms and business reporting with Crystal Reports and Web design using Adobe Dreamweaver.

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112 Residential trainingprogrammes from QASometimes, the best way to learn is to get away from it all – giving you the space and time to really focus on topics in depth.

Technical Accelerated Certified Education (ACE) Programmes

Our residential accelerated programmes are held at Kents Hill Park, a dedicated training and conference centre set in a peaceful location on the outskirts ofMilton Keynes.


Our Microsoft training programmes are aimed at helping IT professionals achieve core Microsoft certifications in less time, and for less cost.The programmes cover Microsoft’s top certification and leading server products, including Windows Server, SQL Server and Exchange Server.

Current programmes available

course code: QAMCITPEA QA Accelerated – MCITP Windows Server 2008 Enterprise Administrator days: 15 www.qa.com/QAMCITPEA

course code: QAMCITPSA QA Accelerated – MCITP Windows Server 2008 Server Administrator days: 8 www.qa.com/QAMCITPSA

course code: QAMCTSEXC QA Accelerated – MCTS Exchange 2007 Configuring days: 5 www.qa.com/QAMCTSEXC

course code: QAMCTSSQIM QA Accelerated – MCTS SQL Server 2008 Implementation and Maintenance days: 5 www.qa.com/QAMCTSSQIM

www.qa.com/residential

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113Our range of brochuresQA is the UK’s leading learning services provider, and can support your organisation with a wide range of ways totransform performance. Find out more by downloading copies of the brochures at www.qa.com/brochures orordering your own copy of our range of portfolios, including:

Project and Programme Management

QA is dedicated to the creation and development of future project managers, andimproving the skills of those who are already experienced: we help develop highlycompetent project professionals, who have the skills, expertise and attitudes to ensurebusiness success through project delivery.

ITIL and Service Management

QA’s team of Service Management specialists are not only qualified to teach ServiceManagement and ITIL, but also have many years of practical experience. Our consultantscan assist organisations to understand the practicalities of Service Management and providehelp and support in implementing and delivering Service Management.

Business Systems Analysis and Design

Many organisations need to go beyond packaged software and develop specificapplications to exactly match the needs of their business. QA’s Business SystemsAnalysis and Design training gives people the skills needed to create world-classbusiness applications.

Managed Learning Services

Our Managed Learning Services enable your organisation to get maximum value from itsinvestment in learning and development, and ensure that you can see measurableresults from the investment you’re making.

Management and Personal Development training from QA

People are the one investment that demonstrate a sustainable source of competitiveadvantage. Training those people to become more effective, more focused and moreconfident will give your organisation the results you need.

Success Portfolio

At QA, we don’t take our success for granted. What’s really driven our success is whatwe’ve achieved for our customers – we never forget that training isn’t an end in itself: it isa means to achieve better performance and greater business success.

www.qa.com/brochures

114

Wherever you are, there’s usually a QA training centre

near you – making us the ideal choice for both local

and national organisations.

QA’s training courses can be run either at one of our training centres,or on site at your own location – which can minimise travel costs andtime away from the office.

Each of our training centres is equipped to the same high standard, toprovide a focused learning environment, contrasted with comfortablebreak-out areas where delegates can meet, talk and relax betweensessions.

Every centre has fully staffed reception facilities with a selection ofcold and hot drinks available. Rooms are air-conditioned. Free on-siteparking is available at many centres, and our city-centre locations arewell served by public transport.

Training centres

Aberdeen

Birmingham

Bournemouth

Bristol

Cheltenham

Dublin

Edinburgh

Exeter

Glasgow

Hinckley

Leeds (2 centres)

London (4 centres)

Manchester

Milton Keynes

Reading

Slough

Stockport

Swindon

Telford

Washington Tyne and Wear

One of the widest networks oftraining centres in the UK

QA provides accredited courses from many leading providers and accrediting bodies, with our training centres and

instructors certified to the highest level.

QA’s strategy is to provide the widest range of authorised training courses. So it’s no surprise to find that we are accredited – to the highest level – by ourvendor partner companies and professional bodies. We enjoy close relationships with all of our partners – often being the first to market with many of theirnew training programmes.

Just a few of our key accreditations – to see our full list of accreditations, please visit www.qa.com.

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115A guarantee of quality

Environmental policy

QA has a robust environmental policy and all our staff work hard to ensure that we’re doing all that we can to reduceour environmental impact. It is our policy to do all that is reasonably practicable to:

obtain services, equipment and power from providers who are committed to environmental protection.

aim to reduce pollution and actively pursue reduction in the use of substances, processes and procedures that adversely affectthe environment.

consult with employees on any matter that may affect them related to environmental control.

continually strive to improve the company’s environmental performance by reviewing our objectives and measuring the progresson formal audits.

carry out an annual review and update of this policy and other environmental control systems employed by the company.

Learning SolutionsInformation Worker SolutionsAdvanced Infrastructure SolutionsSecurity Solutions

The images used throughout this brochure are sourced from stock libraries and are not intended torepresent actual individuals, delegates or customers of QA.

Excellence

Experience

Results

QA

Rath House, 55-65 Uxbridge Road, Slough, SL1 1SG

Web: www.qa.comEmail: [email protected]

0845 757 3888