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Santander Consumer Finance Q1'18 Earnings Presentation 24 April 2018

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Santander Consumer Finance

Q1'18 Earnings Presentation

24 April 2018

2

Banco Santander, S.A. ("Santander") cautions that this presentation contains forward-looking statements. These forward-looking statements are found in various placesthroughout this presentation and include, without limitation, statements concerning our future business development and economic performance. While these forward-lookingstatements represent our judgment and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could causeactual developments and results to differ materially from our expectations. These factors include, but are not limited to: (1) general market, macro-economic, governmental andregulatory trends; (2) movements in local and international securities markets, currency exchange rates and interest rates; (3) competitive pressures; (4) technologicaldevelopments; and (5) changes in the financial position or credit worthiness of our customers, obligors and counterparties. The risk factors that we have indicated in our past andfuture filings and reports, including those with the Securities and Exchange Commission of the United States of America (the “SEC”) could adversely affect our business andfinancial performance. Other unknown or unpredictable factors could cause actual results to differ materially from those in the forward-looking statements.

Forward-looking statements speak only as of the date on which they are made and are based on the knowledge, information available and views taken on the date on which theyare made; such knowledge, information and views may change at any time. Santander does not undertake any obligation to update or revise any forward-looking statement,whether as a result of new information, future events or otherwise.

The information contained in this presentation is subject to, and must be read in conjunction with, all other publicly available information, including, where relevant any fullerdisclosure document published by Santander. Any person at any time acquiring securities must do so only on the basis of such person's own judgment as to the merits or thesuitability of the securities for its purpose and only on such information as is contained in such public information having taken all such professional or other advice as it considersnecessary or appropriate in the circumstances and not in reliance on the information contained in the presentation. In making this presentation available, Santander gives noadvice and makes no recommendation to buy, sell or otherwise deal in shares in Santander or in any other securities or investments whatsoever.

Neither this presentation nor any of the information contained therein constitutes an offer to sell or the solicitation of an offer to buy any securities. No offering of securities shallbe made in the United States except pursuant to registration under the U.S. Securities Act of 1933, as amended, or an exemption therefrom. Nothing contained in thispresentation is intended to constitute an invitation or inducement to engage in investment activity for the purposes of the prohibition on financial promotion in the U.K. FinancialServices and Markets Act 2000.

Note: Statements as to historical performance or financial accretion are not intended to mean that future performance, share price or future earnings (including earnings pershare) for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast.

The businesses included in each of our geographic segments and the accounting principles under which their results are presented here may differ from the included businessesand local applicable accounting principles of our public subsidiaries in such geographies. Accordingly, the results of operations and trends shown for our geographic segmentsmy differ materially from those of such subsidiaries.

Disclaimer

3

1. Macroeconomic environment and financial system

2. Strategy and business

3. Results

4. Appendix

Index

Macroeconomic environment

and financial system

01

5

The Euro Area growth is expected to be slightly lower than in 2017

(1) Source: Santander Research Department (Eurozone indicators).(2) Source: ACEA. Forecast from MSI and market consensus (for SCF countries, including SC UK)

Macroeconomic environment

1.8

2.5 2.42.0

1.5

2016 2017 2018 (e) 2019 (e) 2020 (e)

14.1 14.5 14.7 14.5 14.2

2016 2017 2018 (e) 2019 (e) 2020 (e)

0.0 0.00 0.0

0.50.85

2016 2017 2018 2019 (e) 2020 (e)

10.09.1

8.3 7.8 7.4

2016 2017 2018 (e) 2019 (e) 2020 (e)

Annual GDP Growth (real, %) 1 New car sales (millions)2

Unemployment rates (%) 1 Interest rates (%,year-end) 1

Strategy and

business

02

7

SCF is the consumer finance leader in Europe

Our Franchise

(1) EUR mn(2) Top 3 market share in main markets: New production of auto loans as of H1’17 (last available)(3) SCF countries including SC UK (4) Million(5) Constant euros

STRATEGIC PRIORITIES

Support the transformation of manufacturersand dealers

KEY DATA Q1’18 YoY Var.5

Develop innovative products and digitalisethe customer cycle processes

Implement open e-commerce platforms in thebusinesses and sign new agreements withdistributors

Develop channels, business intelligence anddigital value-added propositions

Gross loans1 92,142

Deposits1 36,848

Underlying profit1 323

RoTE 16.64% -45 bp

Efficiency ratio 44.6% -28 bp

Market share2 Top 3

Countries3 15

Active Customers4 19.4 -1%

+7%

+4%

+4%

8

Commercial strategy and business transformation

Present in 15 European countries

130,000 point of sale partners

More than 100 agreements with car and bike manufacturers in 15 countries

19.4 million active customers

Solid business model: geographic diversification with leading positions, advanced captive car

finance and strong foothold in consumer, a common risk system that enables SCF to maintain

high credit quality and a sound funding structure

E-commerce open platform

Helping

partners to

start, run and

grow their

businesses

Digital interaction

Mobile payments

Optimising

efficiency

on Direct

business

Meeting customer &

market payment

demands while

leveraging dominant

position in stores

Analytics & digital marketing

Integrating and

monitoring all

touch-points to

track, interpret

data and react in

real time

Germany’s

Best Automotive Bank

by markt intern (2017)

First position

Financial Institutions

Polish Market

Poland (2017)

Awards and recognitions

TOP EMPLOYER EUROPE 2018

(Austria, Belgium, Germany, Italy,

the Netherlands and Poland)

9

Activity

Volume performance

86.4 88.8 88.7 92.6 92.1

Mar-17 Jun-17 Sep-17 Dec-17 Mar-18

Total loans (Constant EUR bn1)

(1) End period exchange rate as at Mar-18.(*) Austria, Belgium, France, Italy, The Netherlands, Poland, Portugal and Switzerland.

+6.7%

35.4 35.4 35.7 35.5 36.8

Mar-17 Jun-17 Sep-17 Dec-17 Mar-18

Total deposits (Constant EUR bn1)

+4.0%

Geographical diversification

Spain, 15%

Germany, 37%

Nordics, 16%

Others(*), 32%

Wholesale Market Funding* (EUR bn)

-1.8%

23.2 23.1 21.5 22.5 22.9

8.2 8.4 7.8 8.3 8.0

Mar-17 Jun-17 Sep-17 Dec-17 Mar-18

Secured

Unsecured

*Excluding interbank and central bank funding

Results

03

11

Slight increase in NII QoQ. YoY increased due to volume growth and lower cost of funding

Net interest income

(1) Average exchange rate as at 3M’18 (2) Group criteria(3) Quarter average(4) Restated figures with new criteria basically due to the inclusion of financial fees

NIM2 (%)

3.43% 3.59% 3.65% 3.63% 3.57%

Official interest rate3 (%)

0.00% 0.00% 0.00% 0.00% 0.00%

Q1'17 Q2'17 Q3'17 Q4'17 Q1'18

881 873 895 906 9154.75 4.74 4.66 4.61 4.60

Q1'17 Q2'17 Q3'17 Q4'17 Q1'18

Net interest income (Constant EUR mn1) Yield on loans (%)4

12

Gross income

Q1'17 Q2'17 Q3'17 Q4'17 Q1'18

1,108 1,0941,131 1,132 1,140

Gross income (Constant EUR mn1)

Q1’18 Q1’17 YoY(%) QoQ(%)

(1) Average exchange rate as at 3M’18 (2) Other includes Gains (losses) on financial transactions and Other operating income

Net interest income 915 881 3.9 1.0

Net fees 215 231 -7.1 5.3

Subtotal 1,130 1,111 1.6 1.8

Other (1) 10 3- - -52.8

Gross income 1,140 1,108 2.8 0.7

Higher net interest income YoY was partially offset by a drop in fee income

13

Operating expenses

Q1'17 Q2'17 Q3'17 Q4'17 Q1'18

498 483 483 506 509

Operating expenses (Constant EUR mn1)

Q1’18 Q1’17 YoY(%) QoQ(%)

(1) Average exchange rate as at 3M’18

General expenses 468 455 3.0 1.7

- Personnel 221 208 5.9 0.3

- Other 247 246 0.4 2.9

Amortisations 41 44 -6.4 -10.9

Total 509 498 2.1 0.5

Efficiency ratio (%) 44.6% 44.9%

(with amortisations)

Operating expenses remained flat QoQ, due to optimisation processes. YoY increased due to business growth

14

Net operating income after loan-loss provisions (LLPs)

Q1'17 Q2'17 Q3'17 Q4'17 Q1'18

60 58

89

58

120

LLPs and cost of credit (Constant EUR mn1, %)

0.39 0.37 0.34 0.30 0.36Cost of

credit

Net LLPs

Q1’18 Q1’17 YoY(%) QoQ(%)

(1) Average exchange rate as at 3M’18

Net operating income 631 610 3.4 0.9

Loan-loss provisions -120 -60 - -

Net operat. income

after provisions511 551 -7.2 -10.0

NPL ratio 2.48% 2.62%

Coverage ratio 107.2% 108.9%

Higher provisions YoY and QoQ due to positive impacts from bad debt sales and other releases in 2017. NPL ratio improved 14 bps YoY

15

PBT 535 513 4.2 4.5

Tax on profit -147 -147 -0.2 5.8

Consolidated

profit388 366 6.0 4.0

Attributable profit 323 310 4.0 3.8

Attributable profit up 4% YoY, backed by lower provisions in connection with legal matters and claims than in 2017 and other releases

Attributable profit

Q1'17 Q2'17 Q3'17 Q4'17 Q1'18

310 317 308 311 323

Underlying attributable profit (Constant EUR mn1)

Attributable profit (Constant EUR mn1)

Q1’18 Q1’17 YoY(%) QoQ(%)

Effective tax rate

(1) Average exchange rate as at 3M’18

310 317 223 311 323

27.4% 28.6%

16

Concluding remarks

European leadership with high geographic diversification.

Critical mass and top positions in its geographies.

Advanced captive car finance model and a strong foothold in consumer lending.

Healthy risk performance and sound funding structure.

Strategy

9% YoY increase in new lending. Auto loans (+12%) and credit cards (+12%)*.

SCF has a diversified and stable funding mix, having banking licenses in most of the countries

where it operates.

Focused on capital optimisation while maintaining strong leadership, in an environment

characterised by an excess of liquidity in the markets and low GDP growth.

Activity

Positive trend in NII, driven by increase in volumes. Net fees increased QoQ due to seasonal

factors in Germany in Q4’17.

Expenses under control. Slight increase YoY due to business growth.

LLPs increased, both YoY and QoQ, due to positive impacts from bad debt sales and other

releases in 2017. Cost of credit at historically low levels.

Results

SCF continues to deliver recurrent profits through the cycle

(*) Average exchange rate as at 3M’18 in new lending

Appendix

04

18

Balance sheetAppendix

(1) End period exchange rate as at Mar-18.

Constant EUR million1Change

31-Mar-18 31-Mar-17 Amount %

Customer loans 89,718 83,900 5,818 6.9

Cash, central banks and credit institutions 5,964 6,455 (491) (7.6)

Debt securities 3,302 3,740 (438) (11.7)

o/w: available for sale 1,844 3,738 (1,894) (50.7)

Other financial assets 19 32 (13) (41.7)Other assets 3,607 3,404 203 6.0

Total assets 102,609 97,530 5,079 5.2

Customer deposits 36,894 35,434 1,461 4.1

Central banks and credit institutions 23,313 20,345 2,968 14.6

Other financial liabilities 1,013 827 186 22.4Other liabilities 3,805 3,382 424 12.5

Total liabilities 93,151 88,720 4,431 5.0

Total equity 9,458 8,810 648 7.4

Other managed and marketed customer funds 8 7 0 6.9

Mutual funds 1 2 (0) (3.3)

Pension funds 6 6 1 9.7

Managed portfolios — — — —

19

ChangeConstant euros1

Q1'18 Q1'17 Amount %

Net interest income 915 881 34 3.9

Net fees 215 231 (16) (7.1)

Gains (losses) on financial transactions 4 (2) 6 —

Other operating income 6 (1) 8 —

Gross income 1,140 1,108 31 2.8

Operating expenses (509) (498) (11) 2.1

General administrative expenses (468) (455) (13) 3.0

Personnel (221) (208) (12) 5.9

Other general administrative expenses (247) (246) (1) 0.4

Depreciation and amortisation (41) (44) 3 (6.4)

Net operating income 631 610 21 3.4

Net loan-loss provisions (120) (60) (60) 100.9

Other income 24 (37) 61 —

Underlying profit before taxes 535 513 22 4.2

Tax on profit (147) (147) 0 (0.2)

Underlying profit from continuing operations 388 366 22 6.0

Net profit from discontinued operations — — — —

Underlying consolidated profit 388 366 22 6.0

Minority interests 66 56 10 17.1

Underlying attributable profit to the Group 323 310 13 4.0Net capital gains and provisions — — — —

Attributable profit to the Group 323 310 13 4.0

Income statementAppendix

(1) Average exchange rate as at 3M’18

20

Income statementAppendix

(1) Average exchange rate as at 3M’18

Constant EUR million1Q1'17 Q2'17 Q3'17 Q4'17 Q1'18

Net interest income 881 873 895 906 915

Net fees 231 219 223 204 215

Gains (losses) on financial transactions (2) 2 (1) 3 4

Other operating income (1) (0) 15 19 6

Gross income 1,108 1,094 1,131 1,132 1,140

Operating expenses (498) (483) (483) (506) (509)

General administrative expenses (455) (439) (437) (460) (468)

Personnel (208) (211) (204) (220) (221)

Other general administrative expenses (246) (227) (233) (240) (247)

Depreciation and amortisation (44) (45) (45) (46) (41)

Net operating income 610 611 649 626 631

Net loan-loss provisions (60) (58) (89) (58) (120)

Other income (37) (35) (30) (56) 24

Underlying profit before taxes 513 519 530 512 535

Tax on profit (147) (140) (160) (138) (147)

Underlying profit from continuing operations 366 379 369 373 388

Net profit from discontinued operations — — — — —

Underlying consolidated profit 366 379 369 373 388

Minority interests 56 62 61 62 66

Underlying attributable profit to the Group 310 317 308 311 323Net capital gains and provisions — — (85) (0) —

Attributable profit to the Group 310 317 223 311 323

Thank you.

Our purpose is to help people

and business prosper.

Our culture is based on believing

that everything we do should be: