putting you first working together to make our health, care and support services better a...

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Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries and Galloway, third and independent

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Page 1: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

Putting You First

Working together to make our health, care and

support services better

A partnership between Dumfries and Galloway Council,

NHS Dumfries and Galloway, third and independent

sectors.

Page 2: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

Putting You First

- Why Putting You First?- What has PYF achieved so far?- Engaging and involving people in testing change- Communicating PYF- PYF Workstreams

Page 3: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

Demographic Change

Dumfries & Galloway, 15 year Age Bands, 2008 to 2033

-40%

-20%

0%

20%

40%

60%

80%

100%

2008 2013 2018 2023 2028 2033

Year

% c

ha

ng

e f

rom

20

08 75+

65-74

50-64

30-49

16-29

0-15

Source: GROS 2008-based

Page 4: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

Some facts...

• 75% of the over 75 population suffer from chronic disease, with incidences expected to double by 2030

• Demands on the healthcare system is increasing by 4% per year

• There are 800,000 people with dementia in the UK with numbers set to rise to over 1 million by 2021. This will soar to 1.7 million by 2050

Page 5: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

5

Over 75’s emergency bed days

Page 6: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

What has PYF achieved so far?Approximately 2,800 people have had a PYF

intervention

• Out of Hours Transport• WRVS Befriending• Basic Footcare • Hard of Hearing Group• Living Well with Dementia• Community Resilience A&E • Building Healthy Communities

Page 7: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

What has PYF achieved so far?

Many more people are receiving new or improved services as a result of PYF support• More people have the option of a teleclinic• Improved systems for care planning reviews• Improved use of mobile technology for

community teams releasing staff time

Page 8: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

What Has PYF Achieved so far?

Page 9: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

What Has PYF Achieved so far?Staff Development

“It really is a win, win situation with this course – as a result, the Service Users receive more frequent simple nail care, our staff are further trained and developed and pressure on the stretched resources of the podiatry services are reduced”

Page 10: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

PYF - Engaging and Involving People

1874 members of the public,45 new volunteers and

649 members of staff across the partnership....

....have been engaged with and involved in transforming services for Dumfries and Galloway

Page 11: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

Engagement & Involvement in PYF

Page 12: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

Communicating PYF User Testing the new technology

Page 13: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

PYF Programme Board

Delivering Innovative,

Modern Services

Pathfinder

Area

Change & Innovation

Change & Innovation

Change & Innovation

Change & Innovation

Change & Innovation

Change & Innovation

Change & Innovation

Pathfinder Area

Pathfinder

Area

Forward Looking Care

Supporting People at Home

Keeping People Safe

Delivering Seamless Care

Supporting Carers

Developing Effective, Efficient

Care Pathways

BuildingCommunity Resilience

Change & Innovation

D&G

D&G

D&G

D&G

D&G

D&G

D&G

D&G

D&G

D&G

D&G

Page 14: Putting You First Working together to make our health, care and support services better A partnership between Dumfries and Galloway Council, NHS Dumfries

PYF is......

• Delivering services to people• Testing change that can transform health and

social care• Creating new opportunities• Engaging and involving people in testing

change• Continuing to gather momentum and pace