pushing up performance - driving down costs
DESCRIPTION
Paul Brooks from Northumberland County Council hosts 'Pushing Up Performance - Driving Down Costs' at Learning Pool Live North 2013TRANSCRIPT
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
Pushing up Performance Driving Down Costs
Paul Brooks
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
Cost £
Performance
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
Three Top Tips:
1. Sell the vision not just the product
Pushing up performance –Driving down cost
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
Pushing up performance –Driving down cost
1. Sell the vision not just the product
• Strategically aligned with the direction of travel
• A journey of improvement
• One Stop - Single Solution for all talent management, knowledge & learning
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
Three Top Tips:
2. Create the architecture, but encourage and empower others to fill the space.
Pushing up performance –Driving down cost
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
Pushing up performance –Driving down cost
2. Create the architecture, but encourage and empower others to fill the space.
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
Pushing up performance –Driving down cost
2. Create the architecture, but encourage and empower others to fill the space.
• People Development• Collaboration and
Engagement • Performance
management • Organisational
Compliance
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
Three Top Tips:
3. Creating Channel Shift -As you open new channels, switch off the old
Pushing up performance –Driving down cost
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
Pushing up performance –Driving down cost
3. Creating Channel Shift - As you open new channels, switch off the old
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
Pushing up performance –Driving down cost
3. Creating Channel Shift - As you open new channels, switch off the old
• Reduce the high cost channels; face to face, paper based correspondence, telephone enquiries
• Same content different medium
• Classroom Connect• Blended, Virtual and
Mobile approaches• Knowledge Bank
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
So what has this meant?
Pushing up performance –Driving down cost
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
Cost £
Performance
• Reduction in eLearning licencing and contract agreements
• Reduction in direct delivery costs• Reduction in administration costs• Reduction in printing and production
costs• Reduction in postage and carriage
costs• Reduction in travel costs
• Greater levels of engagement • Increased course and programme
completions • Improved individual and organisational
compliance • Greater workforce intelligence data• Greater leadership visibility• Improved communication and
engagement
www.northumberland.gov.uk
Copyright 2009 Northumberland County Council
Question & Answers
Pushing up performance –Driving down cost