purpose - goals - approach - team. the njdoe family and community relations office engages new...
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![Page 1: Purpose - Goals - Approach - Team. The NJDOE Family and Community Relations Office engages New Jersey families concerning their educational rights and](https://reader036.vdocuments.site/reader036/viewer/2022062511/551555d355034674578b45a8/html5/thumbnails/1.jpg)
Purpose - Goals - Approach - Team
![Page 2: Purpose - Goals - Approach - Team. The NJDOE Family and Community Relations Office engages New Jersey families concerning their educational rights and](https://reader036.vdocuments.site/reader036/viewer/2022062511/551555d355034674578b45a8/html5/thumbnails/2.jpg)
The NJDOE Family and Community Relations Office engages New Jersey families concerning their educational rights and responsibilities, opportunities and options, and raises community support for education reform in NJ.
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Improve “customer” responsiveness and monitor the public “pulse” regarding public education◦ Improve DOE phone system and tracking◦ Family and Community “Help Desk” ◦ “Ask the DOE” emails◦ Governor’s OCR referrals◦ Surveys at our community meetings◦ Reports on all incoming communications◦ Grow database of interested families
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Implement an integrated communications plan to families and education stakeholders◦ Web site re-design with family focus and practical
guides for parental involvement◦ Facebook page◦ Quarterly email to a growing subscriber database◦ Public presentations on request (weekly)◦ Work through districts for “backpack express”
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Develop partnerships with foundations, corporations and education stakeholder organizations for multi-channel outreach to all school households in NJ◦ Ask 200+ stakeholder organizations to
redistribute communications through their networks
◦ Ask corporations to underwrite PSAs, media campaigns and direct mail
◦ Seek funding from foundations and wealthy individuals for improved data systems and family friendly “dashboard”
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Cynthia Bucchi: Governor’s Referral Unit, coordinates or answers all incoming emails from web site, quality assurance
Donna Fletcher-Lugo: Coordinating public meetings, stakeholder development, and communication channels
Dr. Felecia Nace: Editing quarterly “Family & Community Circle,” writing practical guides, public meeting surveys
Norris Clark: Management and planning, public presentations, building stakeholder support, implementing communications plan