punjab e-district specialized computer...

Punjab e-District Application Training Manual

Personal ,Social Welfare & Rural Development Department

Punjab e-District Application Manual Personal, Social Welfare & Rural Development

© 2014. Government of Punjab. All rights reserved. 1

Table of Content

1. Glossary of Terms ....................................................................................................................... 3

2. Project Overview ........................................................................................................................ 5

2.1. Department and Services under Punjab E-District Project ................................................. 5

3. General Information ................................................................................................................... 9

3.1. Tools Required ..................................................................................................................... 9

3.2. Starting your Computer ....................................................................................................... 9

4. Purpose ..................................................................................................................................... 10

5. Scope ......................................................................................................................................... 10

6. Getting Started ......................................................................................................................... 10

7. Home Page ................................................................................................................................ 12

7.1. Quick Links ......................................................................................................................... 12

7.2. Department login link ........................................................................................................ 13

7.3. Status tracker ..................................................................................................................... 13

8. Issuance of Residence Certificate ............................................................................................. 14

8.1. Suwidha User: Application Submission ............................................................................. 14

8.2. Department User ............................................................................................................... 20

8.2.1. Dealing Hand, Tehsildar Office .................................................................................... 20

8.2.2. Approving Authority .................................................................................................... 23

8.3.3 Verification Authority .................................................................................................. 26

8.3. Suwidha User: Delivery of output ...................................................................................... 29

9. Rural Area Certificate................................................................................................................ 32



9.1. Suwidha User: Application Submission ............................................................................. 32

9.2. Department User ............................................................................................................... 36

9.2.1. Dealing Hand, Tehsildar Office .................................................................................... 36

9.2.2. Approving Authority .................................................................................................... 39

9.2.3. Verification Authority .................................................................................................. 42

9.3. Suwidha User: Delivery of output ...................................................................................... 44

10. Caste Certificate SC ............................................................................................................... 47

10.1. Suwidha User: Application Submission .......................................................................... 47

10.2. Department User ............................................................................................................ 52

10.2.1. Dealing Hand, Tehsildar Office ................................................................................ 52

10.2.2. Approving Authority ................................................................................................ 55

10.2.3. Verification Authority .............................................................................................. 58

10.3. Suwidha User: Delivery of output .................................................................................. 61

11. Caste Certificate OBC ............................................................................................................ 64

11.1. Suwidha User: Application Submission .......................................................................... 64

11.2. Department User ............................................................................................................ 68

11.2.1. Dealing Hand, Tehsildar Office ................................................................................ 68

11.2.2. Approving Authority ................................................................................................ 71

11.2.3. Verification Authority .............................................................................................. 74

11.3. Suwidha User: Delivery of output .................................................................................. 76

12. Disclaimer .............................................................................................................................. 78



1. Glossary of Terms

Abbreviation Description

ACG Assistant Commissioner General

ADC Additional Deputy Commissioner

ADO Agriculture Development Officer

AFSO Assistant food and supplies officer

BAO Block Agriculture Officer

CAO Chief Agriculture Officer

CDPO Child development project officer

CMO Chief medical officer

CSC Common Service Center

DC Deputy Commissioner

DCCDPO Dealing Clerk, CDPO (Child development project officer) office

DCDSSO Dealing Clerk, DSSO (District Social Security officer) office

DCEOMC Dealing Clerk, MC (Municipal corporation) office

DRA District Revenue Assistant

DRO District Revenue Officer

DSSO District Social Security officer

e-governance Electronic governance

EOMC Executive officer municipal corporation

FI Food Inspector

G2B Government to Business

G2C Government to Citizen

G2G Government to Government

ICT Information and Communication Technology

MO Medical Officer



NOC No objection Certificate

OBC Other Backward Class

PCSDM Pension Clerk, SDM (Sub Divisional Magistrate) Office

PGA Public Grievance Assistant

PIO Public Information Officer

PLA Passport Licensing Assistant

PLC Passport Licensing Clerk

RTI Right to Information

SDM Sub Divisional Magistrate

SC Schedule Caste

SCA Sadar Copying Agency

SDA Sub Divisional Assistant

SMO Senior Medical Officer



2. Project Overview

E-District project envisages integrated and seamless delivery of citizen services by district administration

through automation of workflow, backend computerization, data digitization across participating

departments.

Front-ends under the scheme, in the form of citizen facilitation centers, are envisioned to be built at

District, Tehsil, Sub-division and Block levels. Village-level front-ends would be established through Gram

Suwidha Kendra (GSKs) for delivery of services.

The project aims to target high volume delivered at the District level and to undertake back-end

computerization to enable the delivery of citizen services through Common Service Centers in a

systematic way. It further aims to integrate multiple applications, faster processing of public

cases/appeals/grievances, dissemination of information as per public requirement and redesign the

processes for the core services to be delivered through the Common Service Centers. Services covered

under e-district Project in Punjab is as per given below list.

2.1. Department and Services under Punjab E-District Project

Sr. No. Department Name Service Name

1. Department of Personal Issuance of Residence certificate (Urban/Rural)

2. Department of Social Welfare

Issuance of Caste(SC/OBC) Certificate

(Urban/Rural)

3. Department of Social Security Old Age Pension (Urban/Rural)

4.

Financial Assistance to Dependent Children

under 21 years of age (Urban/Rural)



5.

Financial Assistance to disabled Person

(Urban/Rural)

6.

Financial Assistance Scheme to Widow and

Destitute Women below 58 years

(Urban/Rural)

7. Senior Citizen Identity Card

8. Department of Health Issuance of Birth/Death Certificate

9. Addition of name of Child in Birth certificate

10. Corrections in Birth/ Death certificate

11. Delayed registration of Birth/ Death

12. Department of Agriculture

Issuance and renewal of license for sale of

seeds/fertilizers/insecticides

13. Addition of Godown in seeds/fertilizers licenses

14.

Issuance of Duplicate agricultural license of

seeds/fertilizers/insecticides

15.

Addition/Deletion of item in license for

Seeds/fertilizers/insecticides

16. Department of Home Issuance of Arm’s license

17. Renewal of Arm’s license

18. Duplicate Arm’s license



19. Cancellation of Arm’s license

20. Entry of weapon in Arm’s license

21.

Addition/Deletion of Retainer’s entry in Arm’s

license

22. Extension of Jurisdiction of Arm’s license

23. Addition/Deletion of weapon in Arm’s license

24. NOC/Permission for sale of weapon

25. Permission for deposit of weapon in death case

26. Sale/ Transfer of weapon in death case

27. Carry permit of weapon

28. Extension of Cartridges

29. Change of Bore

30. Change of address in Arm’s license

31.

Issuance of Marriageability Certificate (Under

The Special Marriage Act, 1954)

32.

Solemnization of Marriage (Under The Special

Marriage Act, 1954)

33.

Registration of Marriage Under The Punjab

Compulsory Registration of Marriage Act, 2012



34.

Registration of Marriage under Special

Marriage Act

35. Department of Food and Civil

Supplies Issuance of Ration Card

36. Modification in Ration Card

37. Issuance of Duplicate Ration Card

38. Issuance of Surrender Certificate

39. Department of Rural Development

and Panchayat Rural Area Certificate

40. Department of Revenue Countersigning of documents

41. Attestation of Document

42. Copying Service

43. Issue of Notices (Revenue Court Case)

44. Listing of Cases (Revenue Court Case)

45. Government Dues & Recovery

46. Department of Governance

Reforms Right to information Act (RTI)

47. Department of Grievances Grievance Redressal



3. General Information

3.1. Tools Required

Computer (CPU, Monitor, Keyboard & Mouse)

Network Connection (Internet connectivity/PAWAN connectivity)

Peripherals (Camera, Scanner, Printer ETC)

Browser (Internet Explorer 7.0 & above, and / or Mozilla 3.6 & above)

Uninterrupted Power Supply (UPS)

3.2. Starting your Computer

Following are the steps may be followed to start the computer.

Steps 1: Ensure all cables are connected between the computer, network connection,

Peripherals & UPS

Steps 2: Plug the UPS to the electrical socket

Steps 3: Switch ‘ON’ the electrical socket

Steps 4: Switch ‘ON’ the UPS

Steps 5: Press the (power button) on the computer

Steps 6: Allow the system to boot up

Switch ‘ON’ the UPS only after you have switched ‘ON’ the power socket

Switch ‘ON’ the computer only after you have switched ‘’ON’ the UPS

Switch ‘OFF’ the power socket in there is an electrical spark in the socket

Do not start the computer in case the UPS is not fully charged

Do not start the computer in case any of the wires are in contact with water sources

/ moisture



In case you are not sure whether the computer is connected in the right way –

please contact the system engineer/administrator/technical support engineer

4. Purpose

The purpose of this User Manual is to help user in running E-District application. The manual consist of

steps used for registering service request and processing of application request at different levels using

e- district Application.

5. Scope

The scope of this document is to provide Support and Guidance to End Users to access the e-district

application.

6. Getting Started

Following points and guidelines may be referred while accessing the e-district application:

User must have valid username and password

Make relevant and correct entries only

Recheck the entries before clicking on Submit button

Mandatory fields cannot be left blank

Mandatory/Optional documents should be attached as per requirement

Do not make false entries



1. To launch E district - ONLINE

a. Double click on the to open the browser

i. The browser will be open with default page or blank page

ii. Enter the URL and press enter button on keyboard

2. User starts with the given steps after opening the internet explorer

STEP 1: Open the Punjab E-District website by typing the below given URL in address bar of browser

http://edistrict.punjabgovt.gov.in

STEP 2: Choose the language either English or Punjabi from the screen.

Figure 1

http://edistrict.punjabgovt.gov.in/



7. Home Page

On the Home page, End-User can access the Status tracker, Quick links, Help etc. These links can be

accessed for various purposes mentioned below:

Figure 2

7.1. Quick Links

Quick links contains following links

i. Home – Link can be used to access the home page.

ii. National e-Governance Plan – Link can be used to get knowledge on NeGP.

iii. E-District – Link can be used to get detail of E-District project.

iv. List of Services – Link can be used to get the list of Services under E-District project.

v. Pilot Districts – List of Pilot District

vi. Documents required – Link can be used to get the list of Documents required under each service.

vii. Government Orders/Notifications – Link can used to get the Government orders/notification for

respective services.

viii. E-Governance Documents – Link can be used to get the documents for E-Governance.



ix. List of Suwidha centers – Link can be used to get the list of Suwidha centers.

x. Tenders/Notices – Link can be used to get detail of Tenders/Notices.

xi. Feedback – Link can be used to post the feedback.

7.2. Department login link

This link can be used for user login which may be suwidha or departmental user. When end user clicks on

this link, he/she will redirect to Department login screen where end-user can access login page.

Login to Department User

Users can login from this page. After login users will be redirected to their respective workbench.

Follow the steps to login.

Enter <login-name> in Login name field.

Enter <password> in Password field.

Click on <Login> button.

Figure 3

7.3. Status tracker

End-User can check the status of the application by entering the application number.



8. Issuance of Residence Certificate

Residence Certificate is generally issued to prove that the person bearing the Certificate is a

Domicile/Resident of the State. This Certificate is required as proof of residence to avail

Domicile/Resident Quotas in educational institutions and in the Government Service, as also in case of

jobs where local residents are preferred. In Punjab, Tehsildar and Naib Tehsildar is designated to issue

the Residence certificate. Citizen can request for Residence certificate service from the respective

Suwidha center and carry the pre-requisite documents/information for applying the service.

Following steps be followed to process the service request.

8.1. Suwidha User: Application Submission

1. Login with Suwidha user

2. Select the service <Residence Certificate> under <Personal Department> from the menu

bar in the left.

Figure 4



3. Click <Add New> for creating a new record.

Figure 5

Fill all the details regarding the application request in the application form. Mandatory fields with

asterisk sign “*” should be filled properly. The form is divided into four different sections:

I. General details

II. Applicant Information

III. Service Details

IV. Attachments

I. Application Form: General details

Figure 6



All the mandatory fields mentioned in the General Section must be filled like Government Fees, Suwidha

Fees and applicant relation with Citizen.

II. Application Form: Applicant Information

If the applicant is applying for any of his/her family member, then End user has to fill the details like

Applicant Photo, Applicant Name, Applicant’s email id, Applicant’s Address etc.

Figure 7

Note: if an applicant is applying for <Self> then automatically the Application Information section will be disabled.

Provide various details regarding Applicant and then move to next section i.e. Service Details.

III. Application Form: Service Details

It is important to add verification leaf number according to the leaf master data of the selected District.

If the Leaf Number is not matching the leaf master record, the application will not be saved and a



validation message will be displayed. Further details in Service Details Section will be filled automatically

if the details entered are correct and matching to master record.

Figure 8

IV. Application Form: Attachments

User has to scan the original documents provided by the Citizen/Applicant and attach the mandatory

documents using “Upload Document” link. User can also delete the document using “Delete Document”

link available on the page if wrong document attached.

Figure 9



User must click on save button to process the application request after filling all the details in application

form. User can also click on cancel button to cancel the entry made in application form.

I. Click <Save>

II. Click <Cancel>

Note: It is mandatory to provide details with asterisk “*” sign with them.

After saving the form an application ID and receipt will be generated.

Figure 10

Acknowledgment Receipt

After saving the application form <Application Receipt> link shall be available to print the

acknowledgment receipt. Click the <Application Receipt> link and take printout of receipt and handover

to the Applicant.

Acknowledgement receipt may have the details of application like Application No., Date of Application,

Citizen Name, Father Name, Address etc.



Citizen must produce the receipt while receiving the output from Suwidha centre.

Figure 11



8.2. Department User

8.2.1. Dealing Hand, Tehsildar Office

E-district Application direct/forward the application request to Dealing Clerk, Tehsildar

Office account through e-district application after submission of the application request by

the Suwidha.

Dealing Clerk enters the Login Name and Password and clicks on Login Link to access the

Workbench.

o Enter <login-name> in Login name field

o Enter <password> in Password field

o Click on <Login> button.

o Click on <Forgot Password> button, if user forgot the password.

Figure 12



The Dealing Clerk, Tehsildar Office check the Inbox and examines the service request accordingly.

Figure 13

Dealing Clerk can access the application form details using the “Service Name” link. All the details filled

in the form are displayed while selecting the service name link. User checks the application details from

the General, Service details and Attachment sections and takes following actions as mentioned in “Figure

14” according to service request:

Figure 14



I. Sends Back to Suwidha/CSC User

Dealing Clerk can forward the application request to Suwidha Centre for any document

deficiency or incomplete information.

II. Sends Forward

Dealing clerk forward the application with his/her remarks to Approving authority. User clicks on

<Save> button after selecting action taken and adding comments/Remarks.

Figure 15



8.2.2. Approving Authority

E-district Application direct/forward the application request to Approving Authority (Tehsildar)

account through e-district application after submission of the application request by the Dealing

Clerk, Tehsildar.

Dealing Clerk enters the Login Name and Password and clicks on Login Link to access the Workbench.





Figure 16



Approving Authority (Tehsildar) checks the Inbox and examines the service request accordingly.

Figure 17

Approving Authority (Tehsildar) can access the application form details using the “Service Name” link. All

the details filled in the form are displayed while selecting the service name link. User checks the

application details from the General, Service details and Attachment sections and takes following actions

as per service request:

Figure 18



Approving Authority (Tehsildar) can check the application details and remarks added the Dealing Clerk in

the application. Approving Authority (Tehsildar) has the following options:

I. Approve

Application request can be approved using this option and Tehsildar have to sign on the

certificate using Digital Signature after approving the application request.

II. Reject

Application request can be rejected using this option. Tehsildar should add reason for rejection in

the remarks field and Click on <Save> button.

III. Sends to Patwari for Verification

Tehsildar can mark the application to concerned Patwari for carrying out physical verification of

Applicant.

IV. Send Back to Dealing Clerk for Correction

Tehsildar can forward the application request to Dealing Clerk, Tehsildar in case of any

clarification required for perticular application request.

The Officer add comments/Notes accordingly and then Click <Save> for saving the application.

Figure 19



Case I. Approve

E-district application directs/forwards the output to Suwidha for final delivery if application request

approved and digitally signed by Approving Authority.

Note: “For digital signature please refer user manuals for digital signatures”.

Case II: Reject

E-district application directs/forward the reason for rejection to Suwidha account.

Case III: Sends to Patwari for Verification

Approving Authority (Tehsildar) marks the application request to Patwari for Physical Verification.

8.3.3 Verification Authority

Application request marks to verification authority for physical verification. Verification authority

can access the e-district application using <Login Name> and <Password>.

Figure 19 a



Verification authority accesses the workbench page and clicks on the <Service Name> link to check the

application request.

Figure 19 b

Verification authority review the application request related details like General, Service details and

Attachment sections. Verifying authority (Patwari) physically verify the citizen details and put the

remarks in ‘Note’ section. Application request forwards to approving authority after click on <Save>

button.



Figure 19 c

Case IV: Send Back to Dealing Clerk

E-district applications redirect/forwards the application to Dealing Clerk, Tehsildar for re-submission of

application request after putting remarks for clarification.

Dealing Clerk accesses the account, review the remarks and add reply in “Note” according to the

clarification required by Approving Authority (Tehsildar).



8.3. Suwidha User: Delivery of output

Suwidha user receives the acknowledgment receipt from Applicant and click on the “Status Tracker” link

enters the application number in the status tracker and checks the status of application

Figure 20

Enter the application no. and click on “Go” button. It will display the “Hologram number” textbox and

enter hologram number in the textbox and Click on “Submit Button”.

Figure 20 a



Suwidha user Clicks on link <Click here to print Output> for getting the printout of Residence

Certificate output.

Figure 21

Suwidha user may follow the below steps to provide the output to Applicant:

I. Suwidha takes the printout of Residence Certificate output.

II. Paste the Hologram on the residence certificate output.

III. Stamp and Sign of certificate printing center on Residence Certificate output.

IV. Certificate delivers to citizen.



Sample of Residence Certificate Output

Figure 22



9. Rural Area Certificate

The purpose of this service is to provide rural area certificate using electronic mode. Citizen can

request for Rural Area certificate service from the respective Suwidha center and carry the pre-

requisite documents/information for applying the service.



Steps:

Login with Suwidha user

Select the service < Rural Area Certificate > under <Rural Development and Panchayat> from the

menu bar in the left.

Figure 23



Click <Add New> for creating a new record.

Figure 24


asterisk sign “*” should be filled properly. The form is divided into three different sections:

I. General details


III. Attachments

I. Application Form: General Details

Figure 24 a

All the mandatory fields mentioned in the General Section must be filled like Government Fees, Suwidha

Fees and applicant relation with Citizen.




Figure 24 b

All the mandatory fields mentioned in the Applicant Information Section must be filled.

III. Application Form: Applicant Information

Figure 24 c






I. Click <Save>








to the Applicant.




Figure 25





E-district Application direct/forward the application request to Dealing Clerk, Tehsildar

Office account through e-district application after submission of the application request by

the Suwidha.

Dealing Clerk enters the Login Name and Password and clicks on Login Link to access the

Workbench.





Figure 26




Figure 27



the General, Applicant Information, Attachments and Note Sheet sections and takes following actions as

mentioned in Figure 28 according to service request:



Figure 28




II. Sends Forward



Figure 29

A successful message “Record Updated” will be displayed after saving. After saving, the

application is send to Tehsildar for final approval.






Clerk, Tehsildar.






Figure 30




Figure 31



application details from the General, Attachment and Note Sheet sections and takes following actions as

per service request:



Figure 32



I. Approve




II. Reject





Applicant.



9.2.3. Verification Authority



Figure 32 a



Figure 32 c




button.



Figure 32 d


E-district applications redirect/forwards the application to Dealing Clerk, Tehsildar for re-

submission of application request after putting remarks for clarification.

Dealing Clerk accesses the account, review the remarks and add reply in “Note” according to the

clarification required by Approving Authority (Tehsildar).

Figure 33






Figure 34



Figure 34 a



Suwidha user Clicks on link <Click here to print Output> for getting the printout of Rural Area Certificate

output.

Figure 34 b


I. Suwidha takes the printout of Rural Area Certificate output.

II. Paste the Hologram on the Rural Area Certificate output.

III. Stamp and Sign of certificate printing center on Rural Area Certificate output.




Sample of Rural Area Certificate Output

Figure 34 c

Digital signed

output of Rural

Area Certificate



10. Caste Certificate SC

Caste Certificates are generally required for getting benefits of various Government Schemes

and Reservation in Government Services/Institutes etc. Citizen can request for Caste certificate

service from the respective Suwidha center and carry the pre-requisite documents/information

for applying the service.



Login with Suwidha user

Select the service <Caste Certificate SC> under <Social Welfare> from the menu bar in

the left.

Figure 35



Figure 36

Click <Add New> for a new application request.

Provide all relevant details under each section. All details with asterisk “*” are mandatory.

Provide all

I. General Details



IV. Attachments

I. Application Form: General Details

Figure 37 a



All the mandatory fields mentioned in the General section must be filled.


Figure 37 b

All the mandatory fields mentioned in the Applicant Information section must be filled.

III. Application Form: Service Details

Figure 37 c

All the mandatory fields mentioned in the Service details section must be filled.



IV. Application Form: Attachments

Figure 37 d




Figure 37 e





I. Click <Save>

II. Click <Cancel>






to the Applicant.


Citizen Name, Father Name, Address etc. Citizen must produce the receipt while receiving the output

from Suwidha centre.

Figure 37 f





E-district Application direct/forward the application request to Dealing Clerk, Tehsildar Office account

through e-district application after submission of the application request by the Suwidha.






Figure 38 a




Figure 38 b







Figure 39




II. Sends Forward



Officer add note after taking actions and then Click <Save> for saving the application. After

saving, the application is send to Tehsildar for final Approval.






Clerk, Tehsildar.






Figure 40




Figure 41



application details from the General, Attachment sections and takes following actions as per service

request:



Figure 42



I. Approve




II. Reject





Applicant.




Application request marks to verification authority for physical verification. Verification authority can

access the e-district application using <Login Name> and <Password>.

Figure 42 a



Figure 42 b






button.

Figure 42 c



clarification required for particular application request.




Figure 43

Click <Save> button after taking action and adding Notes. A successful message will be displayed

after saving the application.






Figure 43 a



Figure 43 b



Suwidha user Clicks on link <Click here to print Output> for getting the printout of Caste Certificate SC

output.

Figure 43 c


I. Suwidha takes the printout of Caste Certificate SC output.

II. Paste the Hologram on the Caste Certificate SC output.

III. Stamp and Sign of certificate printing center on Caste Certificate SC output.




Sample of Caste Certificate SC Output

Figure 43 d

Digital signed

output of Scheduled

Certificate



11. Caste Certificate OBC

Caste Certificates are generally required for getting benefits of various Government Schemes

and Reservation in Government Services/Institutes etc. Citizen can request for Caste

certificate service from the respective Suwidha center and carry the pre-requisite

documents/information for applying the service.



1. Login with Suwidha user

2. Select the service <Caste Certificate OBC> under <Social Welfare Department> from the

menu bar in the left.

Figure 44



Click <Add New> for creating a new record.

Figure 45


asterisk sign “*” should be filled properly. The form is divided into four different sections:

I. General Details



IV. Status of Parents / Husband

V. Employed in Internal Organization

VI. Death / Permanent Incapacitation (if applicable)

VII. Employment in Public Sector Undertaking

VIII. Armed Forces Including Para-military forces



IX. In terms Nos B&C and these engage in trade Business and Industry

X. Agriculture Land Holding Owned by Whole Family Including Mother or Father

XI. Vacant Land or Building in Urban Areas

XII. Income / Wealth

XIII. Plantation

XIV. Remarks

XV. Attachments

All the mandatory fields mentioned in above each Section must be filled.

Figure 46





1. Click <Save>

2. Click <Cancel>




to the Applicant.




Figure 46 a





E-district Application direct/forward the application request to Dealing Clerk, Tehsildar Office account

through e-district application after submission of the application request by the Suwidha.






Figure 47




Figure 48







The officer selects the application from the grid and then starts performing activities.

Figure 49




II. Sends Forward



Officer adds note after taking actions and then Clicks <Save> for saving the application. After

saving, the application is send to Tehsildar for final Approval.






Clerk, Tehsildar.






Figure 50




Figure 51



application details from the General, Attachment and Note Sheet sections and takes following actions as

per service request:



Figure 52



I. Approve




II. Reject





Applicant.






Figure 52 a



Figure 52 b






button.

Figure 52 c



clarification required for particular application request.




Figure 53




Figure 54





Figure 55

Suwidha user Clicks on link <Click here to print Output> for getting the printout of Caste

Certificate OBC output.

Figure 56


I. Suwidha takes the printout of Caste Certificate OBC output.

II. Paste the Hologram on the Caste Certificate OBC output.



III. Stamp and Sign of certificate printing center on Caste Certificate OBC output.

IV. Certificate deliver to citizen.

Sample of Caste Certificate OBC Output

Figure 57

12. Disclaimer User manual is prepared as per the existing process mentioned in Government Orders; however actual

screen shots may vary for few cases and may vary the process in future according to the changes done by

State/Central Government rules time to time.

***********************