public sector equality duty annual report

14
1 January 2020 to December 2020 In the event of any queries relating to this report, please contact Ojalae Jenkins, Transformation Manager via [email protected]. PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

Upload: others

Post on 16-Oct-2021

5 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

1

January 2020 to December 2020

In the event of any queries relating to this report, please contact Ojalae Jenkins,

Transformation Manager via [email protected].

PUBLIC SECTOR EQUALITY

DUTY ANNUAL REPORT

Page 2: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

2

Contents

1. Introduction 3

2. Equality Objectives (2019 to 2023) 4

3. Organisation Context 5

4. CCG Leadership 7

5. CCG Engagement, including duty for public consultation

8

6. Health Inequalities Reviews and action plans 9

7. Commissioning and Procurement 12

8. Workforce Information 13

9. Workforce Race Equality Standards 13

10. Conclusion 14

Page 3: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

3

1. Introduction

The Equality Act provides a legal framework to strengthen and advance equality and

human rights. The Act consists of general and specific duties. Both general and

specific duties are known as the Public Sector Equality Duties (PSED). These

require public bodies to consider how the decisions that they make, and the services

they deliver, affect people who share different protected characteristics. The specific

duties require public bodies to publish information to show they did this.

There are nine ‘protected characteristics’ covered by the Equality Act: race,

disability, sex, age, religion or belief, sexual orientation and gender reassignment,

marriage and civil partnership, pregnancy and maternity

The general duty requires public authorities to:

Eliminate unlawful discrimination employers.

Equal opportunities

Encourage good relations

This report meets the specific duties by including details on:

Commissioning of services – evidence of our equality impact analysis

Information – details of information taken into account when assessing impact

Consultation – details of engagement activity that has taken place

Public authorities must:

Publish by 31 January each year their relevant and proportionate information

showing how they meet the Equality Duty.

Set specific and measurable equality objectives by 6 April every four years.

Buckinghamshire CCG’s were set in April 2019 and stand until March 2023

(Section 2 of this report).

Coronavirus COVID-19 pandemic: PSED reporting obligations

This report covers the period January to December 2020.

The Coronavirus COVID-19 pandemic has, in 2020, clearly drawn an increased

attention to the health and wider inequalities that persist in our society, linked to a

visibly increased risk of dying among those diagnosed with COVID-19 in Black,

Asian and Minority Ethnic (BAME) groups.

This is a major theme explored further within this 2020 report, reflecting

Buckinghamshire’s known areas of deprivation and use of needs analysis and its

Population Health management (PHM) programme to drive continual improvement.

Page 4: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

4

As a consequence of the pandemic, the Equality and Human Rights Commission

has reviewed the PSED specific duty reporting obligations. The requirements of the

general duty remain in force and are critical in ensuring that public bodies consider

the needs of people with protected characteristics as they respond to coronavirus.

In England, planned compliance activity on the specific duties for 2020 has been

suspended. Whereas ordinarily public authorities must publish by 31 January each

year their relevant and proportionate information showing how they meet the Equality

Duty, on this occasion the date has been deferred to 30 March 2021.

2. Equality Objectives (2019 to 2023)

CCGs are required to set specific measurable equality objectives by 6 April every

four years. Buckinghamshire CCG’s most recently agreed objectives will be valid

from 2019 – 2023:

1. Provide targeted support to identify and treat those with hypertension who are

BME and/or live in quintile 5 as demonstrated by improvements in prevalence

rates and % of hypertensive patients treated to target by 2022 from the 2018

baseline.

2. We aim to promote good mental health for all and improve access to mental

health services when these are needed, with an additional focus on those

children and young people who are more vulnerable to poor mental health. We

will baseline current activity across schools, colleges and health and identify

where we should target support to schools and colleges in catchment areas that

have the highest levels of deprivation.

Measure 1: Increased number of Mental Health Support Teams

(MHSTs) against targeted schools and colleges in catchment areas

that have the highest levels of deprivation (DQ5)

Measure 2: Increased numbers of children and young people from

schools within DQ5 accessing mental health services in 19/20

(compared to 18/19 baseline)

3. Reduce the gap between the experience of BME and White British patients in

feeling supported with their Long Term Conditions (including mental health).

This will be evidenced by improved experience of Care and Support Planning for

these people from the 2018 baseline. It will be supported by improved recording

of ethnicity in the Primary Care Record from 2018 baseline.

4. To reduce the prevalence of smoking generally and to see the greatest

reduction in smoking prevalence in GP Practices in quintiles 4&5.

Page 5: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

5

3. Organisation Context

Buckinghamshire CCG is a membership organisation. It is made up of 48 GP

practices across the county. It describes itself as, “your local doctors and their teams

working in partnership with the public to identify the community’s health needs and

buy services to meet them”.

Our Aim

Our aim is to improve health outcomes by working together. We aim to close any

gaps between health and wellbeing, care and quality, by:

Reducing inequalities in getting health services. This is one of the reasons for

differences in life expectancies and outcomes.

Providing the best quality care for patients as close to their homes as possible

Healthcare professionals working with patients and carers to make the right

decision about treatment and care.

Ensuring we all use innovations and technology to meet the changing needs

of our patients.

Stopping people being admitted to hospital or using A&E services if they don’t

need them. We will achieve this by increasing the offer of care in the

community.

In Buckinghamshire, the statutory organisations together form an Integrated Care

Partnership (ICP) to deliver health and care services and provide an overall better

experience. Planning and tailoring services together, based on the needs of the

population, can improve the health of our residents. This approach to planning and

tailoring – commonly referred to as Population Health Management (PHM) – is also

informed by needs analysis provided by Public Health at Buckinghamshire County

Council.

Health and social care is struggling with rising demands and costs with variable

quality. To commission better value care for our patients, we are shifting from a

supply-driven system that focuses on volume and units of care to an outcomes

based approach. This will focus on what patients need to achieve. This helps deliver

a long term ICP vision of “everyone working together so that the people of

Buckinghamshire have happy and healthier lives.”

The Buckinghamshire ICP care model can be seen below:

Page 6: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

6

The strategic priorities for health and care partners across Buckinghamshire for

2020/2021 are:

Develop resilient integrated care locally that meets the needs of residents, in

line with the law.

Progress a joined up approach to transforming health and care to allow us to

cope with increased demand. It will also help deliver better outcomes for our

residents and provide experience and efficiency.

Develop the ICP to get better value for money and reduce duplication.

Make sure we live within our means and be more efficient.

Redesign care pathways to improve patient experience and clinical outcomes.

We will make the best use of clinical and digital resources.

These are a continuation of objectives unchanged from the previous year. This is

given the known impact of the Coronavirus COVID-19 pandemic on years lost to life

and time likely required to restore and subsequently recover a range of patient

services and pathways affected in a variety of ways.

Page 7: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

7

Executive

Committee

Governing

Body

Public Sector

Equality Duty

Equality,

Diversity &

Inequalities

Steering Group

Getting Bucks

Involved Steering

Group

4. CCG Leadership

The Governing Body and Executive Committee are responsible for our compliance with

the Public Sector Equality Duty and tackling health inequalities in its communities. This is

both collectively and as individuals. They provide strategic leadership to the equality,

diversity and health inequalities agenda.

The Governing Body is required to have a lay role as a patient champion. This person

has also chaired the Equality, Diversity and Inequalities Steering Group. They are

responsible for ensuring our resident’s voice is heard and that equal opportunities are

created for patient and public involvement and engagement.

The day-to-day oversight of the Public Sector Equality Duty is delegated by the CCG

Governing Body to the Executive Committee. The Transformation Manager takes lead

management responsibility to ensure the CCG’s performance improves and statutory

responsibilities are met.

The CCG’s objectives for improving their equality and inequalities performance are

agreed by the Executive Committee. It ensures that equality is a core consideration in

discussions and decisions. All members are expected to lead by example and actively

champion equality and diversity. When attending commissioning meetings, staff fora and

public events/community groups, they always take the opportunity to reduce health

inequalities.

Figure One: CCG leadership for the Public Sector Equality Duty.

NHS Buckinghamshire Clinical Commissioning Group (CCG)

Buckinghamshire

Integrated Care

Partnership

Governance and

operational

means of

delivering

Page 8: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

8

Note: the role of the Getting Bucks Involved Steering Group is described further in

Section 4 below

Line Manager Responsibilities

All Line Managers are responsible for ensuring:

Employees have equal access to relevant and appropriate opportunities for

promotion and training.

Employees undertake the equality and diversity mandatory training.

Any staff training needs to help meet the requirements of the Duty, and the

associated policies/procedures, are highlighted to the Transformation Manager.

Recruitment is an open, fair and transparent process.

Employees are supported to work in a culturally sensitive way and in an

environment free from discrimination.

5. CCG Engagement, including duty for public consultation

Equality, Diversity and Inequalities Steering Group

The Equality, Diversity and Inequalities Steering Group co-ordinates the delivery of the

Equality Duty. This group is made up of the Governing Body Lay Member,

Transformation Manager and a clinical member of the Executive Committee. It also

includes other CCG managers and representation from Public Health and ICP partners.

Key objectives are to reduce health inequalities and improve outcomes for patients and

ensure services are accessible to patients. At the same time, it recognises the financial

challenges faced across the NHS. Healthwatch Bucks is invited to attend.

The members develop, monitor and implement robust working practices. This ensures

equality, diversity and reducing health inequalities are a key part of the commissioning

cycle (see Section 7) and that staff adopt this approach.

The frequency of its meetings has been affected by the Coronavirus COVID-19

pandemic, however when it has met it has addressed and discussed the intensive action

planning and community communication required to tackle health inequalities. It also has

a work plan developed in line with national and local requirements to inform its agendas.

Getting Bucks Involved Steering Group

The Equality, Diversity and Inequalities Steering Group may escalate to the Getting

Bucks Involved Steering Group. This includes members of the public independent of the

CCG who represent diverse communities, from areas where health inequalities are

prevalent, and also lay representatives of Patient Participation Groups and Healthwatch

Bucks.

Page 9: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

9

The aims of the group now include:

Reducing inequalities – aimed at communities that are more susceptible to certain

clinical conditions. It will target health promotion and ill health prevention

messaging and service redesign involvements.

Promoting engagement - ensuring that patients and the public from our diverse

communities have a channel with which to engage. They will receive feedback on

how their involvement has been used.

This group ensures that patient and public involvement in commissioning is achieved. It

also ensures the voices of those with protected characteristics are considered in all

communication and engagement plans.

As with the Equality, Diversity and Inequalities Steering Group, the frequency of its

meetings has been affected by the Coronavirus COVID-19 pandemic, but it too has

focused on actions and engagement needed to tackle health inequalities in the CCG’s

diverse communities.

CCGs have a statutory duty to involve and consult patients and the public in the cycle of

commissioning. Outcomes of consultation are considered through the Group prior to any

recommendations to the CCG as the statutory body responsible for subsequent decision

making.

The work of the Getting Bucks Involved Steering Group is reported in quarterly reports to

the CCG Governing Body in public. Details of its agendas and meetings are published

here.

6. Health Inequalities Reviews and action plans

Health inequalities are defined as avoidable differences in health across the population,

and between different groups within society. They arise because of the conditions in

which we are born, grow, live, work and age.

The CCG understands the current health inequalities within its geography and has

undertaken reviews of objectives and priorities including patient stories:

14 November 2019: presentation to the CCG Governing Body in public. This

review was updated in 2020 and re-published here.

10 September 2020: CCG Annual General Meeting (AGM) for the public and its

member GP practices included a summary of its response the impact of the

COVID-19 pandemic on health inequalities in its communities. This included

positive messages to the Muslim community during Ramadan, and engagement

with Muslim GPs to support the community during fasting and Eid.

Page 10: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

10

These reviews have led to additional priorities in tackling health inequalities in its

communities from 2020, which are:

Smoking: reduction overall, with a focus on the most deprived

populations

Mental health for young people: increasing mental health support teams

in schools in deprived areas.

Care & support planning: improving the gap in patient experience

between the Black and minority ethnic (BAME) & white communities.

Improving the detection of hypertension and its management in our

deprived and BAME communities.

Progress on these priorities will be taken into account when the CCG further

reviews and redefines its measurable equality objectives in 2023 (Section 2 of

this report). This is subject to NHS statutory body arrangements as are in place

at the time (see Section 10 of this report).

Impact of the COVID-19 pandemic on community inequalities

This review will take into account the already known impact on communities of the

COVD-19 pandemic, especially the national trend of excess death in people with learning

disabilities and for Black, Asian, and Minority Ethnic (BAME) communities – both patients

and health and social care staff.

Rightly so it has been a key theme of discussion at the Getting Bucks Involved Steering

Group. But it is too early to determine how it is has affected the potential years lost to life

from causes amenable to healthcare. Although local data is currently limited, there is

high confidence that these inequalities will also be replicated within Buckinghamshire.

Our approach must be underpinned by working with our BAME communities. Therefore a

strategic group, with membership from across health and social care partner

organisations, has been established to:

1. Provide strategic direction in the development and implementation of an action

plan to address health inequalities for BAME communities during the COVID-19

pandemic

2. Ensure joined up working across Buckinghamshire ICP in addressing health

inequalities for BAME communities during the COVID-19 pandemic

3. Review national and local evidence about the impact of COVID-19 on BAME

communities, identify emerging priority actions and establish new approaches to

address them

Page 11: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

11

The Buckinghamshire Action Plan to Address BAME Inequalities in COVID-19 has six

priorities for action:

1. Better Data including ethnicity coding to inform future actions.

2. Culturally Competent Communication Campaigns to facilitate early identification,

testing and diagnosis.

3. Enhanced Community Engagement to understand the impact and identify future

prevention measures.

4. Culturally Competent Health Promotion and Disease Prevention programmes

including weight management, physical activity and smoking cessation.

5. Protecting BAME staff at work.

6. Tackling the impact of Covid-19 on BAME patients and service users.

It forms part of the Buckinghamshire Population Health and Wellbeing Recovery Plan

and reports to the Health and Wellbeing Board. The action plan will also form part of the

implementation of the Buckinghamshire Outbreak Control Plan, overseen by the Health

Protection Board. Therefore, the work of this Board will report to a number of groups,

with final accountability to the Health and Wellbeing Board.

Ethnicity Coding Understanding inequalities in health, and access to and outcomes of healthcare services,

between ethnic groups also relies upon high quality ethnicity coding in patient records.

A national project led by the Nuffield Trust has been examining the completeness,

validity, and consistency of ethnicity coding within NHS health datasets in England

(excluding GP records), in order to establish the extent and nature of data quality issues.

This provides the basis for action to improve data quality, and to inform more robust

analysis and reporting of ethnic inequalities.

The project aims to report in spring 2021. Locally, data quality analysis is ongoing to

reach the same objective.

Progress on the NHS Long Term Plan

A sizeable focus on health inequalities was cited within the 2019 NHS Long Term Plan,

whilst the CCG also sought its own aims for greater digital enabling of its communities.

Whilst these remain relevant, there will obviously need to be a concerted priority effort to

restore routine services and reduce growing waiting lists arising from the pandemic.

Population Health Management

Population Health Management relates to the patient data to design new models of

proactive care and deliver improvements in health and wellbeing, which includes tackling

health inequalities.

Page 12: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

12

Locally this links to the BAME action plan described above and has a specific ongoing

focus also on the highest areas of inequality and Cardiovascular disease. It involves data

segmentation and analysis in order to provide an evidence base to drive a number of

commissioning and service design objectives:

Prevention : Lifestyles : smoking / Drinking/ Diet/ Exercise

Early detection ; Case finding/ Health Checks/

Self-care/self-management :Personalisation / Education

Best Clinical Management : Clinical pathways/ variation / interventions

Much of this work is co-ordinated through the Primary Care Networks (PCNs), which link

local practices in small collaborative groups to offer primary care health services that are

in addition to their core contracts with the NHS. Analyses undertaken to date include:

Patients with heart failure, Hypertension (poor control), Diabetes, at least one

hospital admission in the last year.

Patients with mid to high comorbidities plus social deprivation aged over 18 years

Patients with serious mental illness/severe depression who are high intensity

users (20+ GP encounters and at least one emergency admission).

The local programme is based on a nationally published framework published at the

following link:

NHS England » Population Health and the Population Health Management Programme

7. Commissioning and Procurement

Intelligence gathering

When making decisions about services to be commissioned, the CCG ensures that

inequalities, equality and diversity intelligence informs its decisions. This is done by using

the Health and Wellbeing Strategy developed by the Buckinghamshire Health and

Wellbeing Board and the Buckinghamshire Joint Strategic Needs Assessment developed

by Public Health.

Subsequent CCG equality and diversity profiles can support project specific equality

impact analysis. These are further supported by Primary Care Network (PCN) based

Population Data and project specific analysis as described above. This intelligence helps

the CCG prepare plans which understand the population’s needs based on

demographics, health inequalities and access to services.

Equality Impact Assessment (EIA)

These are assessments carried out to predict their impact on equality (i.e. the nine

protected characteristics) before implementing policies, service design changes or

external procurements. The Equality Act 2010 does not specifically require them to be

Page 13: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

13

carried out, but their use does form contributory evidence towards compliance with the

Public Sector Equality Duty.

Where projects/impacts are risk assessed as “medium” in any one of the protected

characteristics, then the Equality Impact Assessment would be reviewed and approved

by the Equality, Diversity and Inequalities Steering Group. If this rating becomes “high”

for any one of the protected characteristics, then the Equality Impact Assessment would

escalate to the Getting Bucks Involved Steering Group.

This robust process ensures that people from all protected characteristics have been

considered. This helps the CCG develop campaigns for communication and engagement

where the voices of all impacted communities are heard.

Equality Duty compliance by commissioned providers

The CCG does not delegate its responsibilities and duties for equality. Where a provider

is being commissioned to deliver services, the CCG ensures they are required to comply

with their Equality Duties (as per the standard NHS national contract).

This contract requires providers to demonstrate ‘equity of access, equality and no

discrimination’, as well as ‘pastoral, spiritual and cultural care’. We have kept under

review the compliance of our three main providers for their Equality Reports, their use of

the NHS Equality Delivery System, their Workforce Race Equality Standard metrics and

their Equality Objectives.

8. Workforce Information

The Public Sector Equality Duty requires that information on the make-up of the

workforce is published where public authorities have 150 or more employees. As of 31

December 2020, Buckinghamshire CCG employed a shared headcount of 106 people.

This includes our ‘officer’ or lay member appointments.

Workforce statistics are reported to the Executive Committee. The CCG also undertakes

its own annual staff survey. We are satisfied that the culture, systems, policies and

procedures support our statutory duties as a public sector employer with respect to

equality and diversity.

9. Workforce Race Equality Standards

In April 2015, the NHS introduced new Workforce Race Equality Standards (WRES)

which aims to ensure that employees from black and ethnic minority backgrounds have

equal access to career opportunities and receive fair treatment in the workplace.

The WRES requires organisations employing NHS workforce to demonstrate progress

against nine indicators of workforce equality. All organisations are required to publish

their own data on an annual basis. The CCG can confirm that all providers for which we

are the Lead Commissioner have made a return in 2020. Action plans are in place to

address any issues identified.

Page 14: PUBLIC SECTOR EQUALITY DUTY ANNUAL REPORT

14

It was previously recognised that it would be problematic for CCGs, due to their small

workforce, to implement WRES. However, they must have due regard to the standards

and collect and analyse their own data to consider what gaps might exist between the

experience of BME and white staff. CCGs are also expected to consider the aims of

WRES when a workforce policy is being developed, implemented and reviewed.

The WRES metrics for the CCG are published on the CCG’s website.

10. Conclusion

Data quality and understanding of the coronavirus disease has much improved nationally

over the course of the COVID-19 pandemic. But the real impact is expected to be felt for

years to come, both in relation to health and economically. There is also a known

potential for clinical commissioning groups in their current form to be abolished from April

2022. This is subject to confirmation that white paper legislative proposals for a health

and care bill (as published February 2021) subsequently pass into law.

The CCG’s 2021 report, to be published early 2022, will provide opportunity to report

progress in both respects and implications for tackling health inequalities and

commissioning patient services in future years.