public health education...
TRANSCRIPT
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Public Health Education Collaborative
February 1st, 2011
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Welcome
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Sylvia EstafanHealth Education Administration
…Your one-stop shop for all your health education needs.
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Housekeeping
• Bathrooms
• Sign-in/Sign-out
• CHES
• CEUs
• Evaluations
• Food
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Ground Rules
• Limit cell phone use
• Respect time
• Raise hands for questions/comments
• Respect one another
• Agree to disagree
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Introductions
• Name
• Title
• Organization
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Morning Agenda
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Timeframe Content
ALL ATTENDEES
9:00am-9:15am Introductions and Overview
9:15am-9:30am Icebreaker
9:30am-10:30am Introduction to Collaboration
10:30am-10:45am Wellness Break
10:45am-11:45am Planning for Collaboration in 2011
11:45am-12:00pm Wrap-up & Evaluations
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Afternoon Agenda
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Timeframe Content
SBC COMMITTEE
12:00pm-1:00pm Lunch
1:00pm-1:15pm Wellness Break
1:15pm-3:15pm Speakers’ Bureau Committee Meeting
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Today’s Key Objectives
By the end of this session, participants will be able to…
1. Define collaboration.
2. List two types of collaboration.
3. Describe one strategy that hinders collaboration.
4. Describe one strategy that promotes collaboration.
5. List one way the Public Health Education Collaborative can be used to support collaborative efforts.
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Introduction to Collaboration
Dr. Mohammed Forouzesh
Cal State Long Beach
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Why Collaborate?
“None of us is as smart as all of us”
By Dr. Mo
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Collaboration is hard
Four hands are better than one, but it is hard to
do.
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Examples of collaboration
Marriage
Dancing
Dating
Rowing and sailing
Building Pyramids
Working
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Why collaborate?
Collaboration is a necessary ingredient for
survival of mankind.
We collaborate to create, and innovate our
lives.
Collaboration could add synergy to our work
The industrial world today depends on human
collaboration.
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Why collaborate?What is Collaboration?
Collaboration occurs when two or more people work together to accomplish a shared, common goal.
Today’s Business World
Working in teams is at the core of many corporations today.
The business world realizes that team collaboration often produces better problem-solving results, thus superior solutions.
Group collaboration enables people to build on each other’s ideas and prior knowledge, resulting in new innovations.
Team members often work faster and more cost-effective when working collaboratively.
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Pillar of Public Health
Public health is all about Collaboration.
We don’t just collaborate, we make
collaboration happen. It is our mission.
The best way to improve the health of our
community is to teach collaboration.
We are the collaborators, the catalysts, the
connectors, the synapses, and the spark.
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Health Education
The job of a health educator is to improve
collaboration amongst many partners:
◦ Management and staff
◦ Health care provider and the consumer
◦ Parents and children
◦ Private and public
◦ Husbands and wives
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Benefits of collaboration
Improves productivity
Increases innovation and creativity
It can move us to the next level
Helps us to better adjust to the fast changing
world
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Collaboration could occur across:
Age
Gender
Cultures
Country
Nations (I.E. United Nation)
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Different types of collaboration
Parameters
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Team Types
1. Asynchronous
2. Distributed
3. Culturally diverse
4. Heterogeneous knowledge
5. Unique roles
6. Rotating team members
7. Command structure (hierarchical vs. flat)
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Collaboration skills
1. Prepare to compromise
When working with a team, it is impossible for
everyone to get their way, so compromise is
imperative.
Don't consider it a blow to your ego, simply a
necessity when you develop collaboration skills
and put them to use.
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2. Avoid taking it personally
When collaborating with a group, there is
always a chance of getting your feelings hurt by
insensitive team members or group decisions.
Remember that decision-making should not be
personal, it is just a natural part of the process.
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3. Focus on the well-being of the project
In order to fully develop collaboration skills, it is
important to keep your eye on the task at hand.
Focusing your efforts on the success of a
project removes the urge to get your own way
and helps a group stay on task.
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4. Communicate effectively
Without communication all sorts of problems
are likely to pop up.
By communicating in thoughtful ways and
remaining mindful of others' feelings and
motivations, you will be more likely to
collaborate successfully.
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5. Identify challenges
If you have trouble developing collaboration
skills, take some time to reflect on your
difficulties.
By pinpointing the hurdles in your way and the
causes of your discomfort, you can map out
ways to overcome them.
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6. Team building
Participate in team building activities
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The Collaboration Maturity Model
Level 0: Individuals working in silos
Level 1: Networking
Level 2: Coordinating
Level 3: Mobilizing
Level 4: Collaborating
Level 5: Sustaining
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Collaborative Situation Parameters
#1: Why collaborate?
Is collaboration important? Why?
Do we want to select collaboration as a theme for next year?
How much do we collaborate together now?
Can we measure, and track the level of collaboration within the division?
What kinds of projects would spur and support collaborative efforts?
How can we use staff ’s expertise to increase collaboration?
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Collaborative Situation Parameters #2:
Expanding collaboration internally and externally
How to expand collaboration:
1. Within the Department
2. Informally among the staff
3. With other departments
4. With other government organizations
5. With the community including NGO’s and
community members
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Collaborative Situation Parameters
#3: Printed materials
The development of printed materials
The department’s capacity to organize timely, and accurate translation of materials
Difficulty developing effective health education messaging
Difficulty creating protocols on the development of printed materials
Difficulty enforcing standardization guidelines
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Collaborative Situation Parameters
#4: Speakers Bureau
Strengthening collaboration with other DPH
programs to secure speakers
Expand collaboration with volunteer speakers
from internal or external organizations
Improve communication technology
Tracking requests and record keeping
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Collaborative Situation Parameters
#5: Resource sharing
Do we effectively share resources within the
Department and among all health educators?
How can we expand our communication
practices to improve connectivity?
How do we reduce duplication of services?
How do we appropriately use staff time and
expertise?
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Collaborative Situation Parameters
#6: Committee structure
Are there adequate numbers of committees to address the operational efficiency of the Department?
What are the top five most important committees?
What committees could be eliminated or consolidated?
Is a committee structure the best way to address critical issues?
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How to get organized
We have five situational parameters to address.
We will form five groups.
For each situational parameter, we will select a person with expertise in that area.
Each group also will select a PIC or a spokesperson.
Each PIC will receive a hand out with instructions.
You will go over each level and record your comments.
Each group’s spokesperson will present their plans.
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Collaborative Maturity Model
Level One: Networking
1. We will pair and share to develop trust and to build
relationships.
2. Have each individual discuss their views of the
situational parameter.
3. Discuss what the problem is?
4. Discuss all agreements and disagreements on the
table.
5. Discuss what regular communication opportunities
are?
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Collaborative Maturity Model
Level Two: Coordinating1. The group will discuss individual information about the
problem.
2. Group members will negotiate perspectives.
3. Each person will discuss possible solutions.
4. The group will try to visualize alternatives.
5. As a group, identify collaborative opportunities.
6. How can existing communication tools be expanded to improve collaboration?
7. What support structure is in place?
8. What leadership is in place?
9. What are external opportunities?
10. What are internal barriers?
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Collaborative Maturity Model
Level Three: Mobilizing1. During this phase, the group will set clear goals and
measurable (SMART) objectives.
2. The group will negotiate and will come up with agreement on communication and command structure.
3. Explore delivery mechanisms and patterns.
4. Agree upon network and communication development process.
5. Address resources issues. Are there adequate resources to mobilize?
6. Agree upon solutions.
7. Agree upon the process.
8. Provide rationale for the solutions.
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Collaborative Maturity Model
Level Four: Coordinating1. Establish network for collaboration.
2. Recruit additional qualified members. Who else should be involved?
3. Develop a collaborative plan in place. Who is going to do what, for whom, by when, and how? (SOW)
4. Identify shortfalls
5. Identify leadership (Who is in charge?)
6. Develop an accountability plan (How do we know we got there?)
7. Share understanding
8. Develop agreements and consensus
9. The team will negotiate solution alternatives
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Collaborative Maturity Model
Level Five: Sustainability1. Agree upon the process, policies or procedural
changes
2. Discuss permanent project staffing
3. Find ways to evaluate and measure external and
internal benefits. (Accountability)
4. Develop a management plan.
5. Discuss possible funding opportunities.
6. List the benefits and outputs.
7. Offer revisions and solutions.
8. Discuss agreements.
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The End
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Wrap-Up & Evaluations
Sylvia EstafanHealth Education Administration
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Thank You!
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Lunch
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Speakers’ Bureau Committee Meeting
Milan Hill
Health Education Administration
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