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Public Engagement on Olympic Route Network – Traffic Order Group 1

Engagement Report

September 2011

  

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Contents

Section Page

1 Executive summary 3

2 Introduction 3

3 Stakeholder engagement 4

4 Responses from members of the public 8

5 Responses from statutory bodies and other stakeholders 16

6 Conclusion and actions from engagement 17

7 Appendices

A – Engagement Materials

B – Distribution Area

C – Stakeholder List

18

  

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1 Executive Summary A four week engagement exercise for Traffic Order Group (TOG) 1 in the London Boroughs of Hackney, Tower Hamlets and Waltham Forest was held between 9 June and 8 July 2011. This exercise was combined with TOG V8, the area around Olympic Park which also included the London Borough of Newham.

• Letters were sent to 377 key stakeholders and approx 59,000 local residents and

businesses within c. 400m radius of the Olympic and Paralympic Route Networks (ORN and PRN)

• 270 people attended the nine drop-in sessions • 37 responses were received via email, website, telephone and drop-in session

feedback forms Responses included: multiple objections to the closure of the A12 off slip at Lea Interchange, concern about increased congestion and disruption to everyday lives and the length of time the measures are proposed to be in place. Some people suggested the Games Family use other methods of transport and several respondents were happy about the Games, but wary about extent of the measures. Other feedback included criticism of the consultation process and queries about lack of other station upgrades in the boroughs. Transport for London (TfL) will consider all feedback received during the engagement process when developing the detailed designs. In particular, the ORN’s operating times and dates are being reviewed. The ORN and PRN will only operate during the Olympic and Paralympic Games, and shortly before and after them to accommodate the arrival and departure of the Games Family. In addition, the proposed restriction of access from the A12 Lea Interchange to New Spitalfields Market remains under review until further details affecting the access proposals for the Olympic Park are clarified with LOCOG the Olympic organisers. The plans for this section of the ORN may be subject to further enhancement, once the details of the London 2012 Venue requirements at the Olympic Park are finalised.

2 Introduction 2.1 Purpose TfL, acting as the delivery partner on the ORN and PRN for the Olympic Delivery Authority (ODA), has been engaging local residents and stakeholders on the temporary changes to the way the roads can be used in their local area. This engagement aims to identify concerns and emerging issues and consider potential solutions to these when finalising the designs. It is carried out in advance of a formal

  

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statutory consultation that will take place as part of the Traffic Regulation Order (TRO) process that is required to introduce many of the changes. TfL is engaging on TROs in phases to make it easier for the public to make sense of detailed information. This report covers the section of the ORN known as TOG 1, which falls into phase three of the ORN and PRN engagement. TOG 1 covers roads within the London Boroughs of Hackney, Tower Hamlets and Waltham Forest on the A12 from Leytonstone to Bromley-by-Bow and around the Olympic Park. 2.2 Background The ORN and PRN is a network of roads linking all the competition and key non-competition venues for the Olympic Games and Paralympic Games. The roads that will be used for the ORN and PRN were formally designated by the Secretary of State for Transport in summer 2009 with some minor changes made by the Designation Amendment Order in 2011. The ORN and PRN will enable key participants, such as athletes, officials and media, to travel safely, securely and efficiently between venues and their accommodation, while also keeping London and the rest of the UK moving. The ORN is required on the A12 and the roads surrounding the Olympic Park. The temporary changes that will be needed to operate the ORN have been developed in conjunction with the local authorities listed above. It was expected to operate from late June to mid September 2012 (the section from Lea Interchange to Bromley-by-Bow) and from late July to mid September 2012 (from Lea Interchange to Leytonstone), and these are the dates that were consulted on however these dates are under review as TfL is committed to minimising the impact of the ORN/PRN. The proposed measures consulted on are: • A series of Games Lanes (6am – midnight) • Banned turns and lane/road closures • Some cycle lanes to be relocated on footway • Suspension of bus stops and bus lanes

Full details of the proposed measures are included in Appendix A.

3 Stakeholder Engagement

The engagement exercise has been designed to enable TfL to share the details of the proposed changes so people on or near the routes could find out how they might be affected. This has allowed TfL to gauge local opinion about the measures and gather feedback that may be used to inform local modifications.

  

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3.1 Engagement objectives

The objectives of the engagement were: • To tell stakeholders and the public about the proposals and allow them to respond • To understand any issues that might affect the proposals of which we were not

previously aware • To understand concerns and objections • To allow respondents to make suggestions

 

3.2 Who we engaged with The engagement exercise sought the views of targeted stakeholders and people who live/work/run businesses on or near to the ORN in this TOG area including: • Elected politicians - We informed councillors in relevant wards, Members of

Parliament and Assembly Members to ensure they were aware of the engagement • Local stakeholders - We engaged with local traffic police, London Travel Watch and

a range of local stakeholder groups, such as residents groups, business groups and organisations in the local area

• Residents and businesses • Emergency Services A complete list of stakeholders is provided in Appendix C.

3.3 Engagement methodology A public engagement plan was developed in collaboration with council officers and was supported with email and telephone correspondence on a regular basis.

The following methods have been used to inform local residents and businesses about the engagement and to encourage them to take part.

3.3.1 Meetings with key stakeholders

The ODA and TfL have engaged with relevant council officers about the design of the ORN measures since the publication of the network in 2006. This includes regular technical meetings, conferences and the borough transport forum. The ODA gave briefings to political and key stakeholders prior to announcing the location of the temporary Games Lanes across London and the rest of the UK in July 2010. This was followed by a consultation on the re-designated route and Penalty Charge Notification Levels.

  

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Regular engagement has taken place with the emergency services, in particular with the Metropolitan Police during the design process and comments have been incorporated into latest designs. Other borough briefings /meetings include:

• Waltham Forest: Business Engagement Briefing and Transport Liaison Meeting • Hackney: Hackney Wick Community Forum, Homerton Neighbourhood Forum

and Hackney 2012 Community Safety Meeting • Newham: Stratford Active Community Team festival

In June 2011, and prior to any public activity, written correspondence was sent to local politicians and key stakeholders in the area informing them of the temporary changes as well as the public engagement exercises in the local area. 3.3.2 Letter A letter and map detailing the key changes was delivered by a mail delivery agency to 59,000 properties along the route and by post and email to targeted stakeholders listed in Appendix C. The letter:

• Provided an overview of the temporary changes • Told people about the website which contains detailed maps • Encouraged people to attend drop-in sessions where they would be able to ask

questions and/or find out additional information • Asked for comments about the proposed temporary changes via TfL’s online

consultation tool, email, in writing or by telephone A copy of this letter is shown in Appendix A and a map of the distribution area can be found in Appendix B.

3.3.3 Website The website included a map showing the extent of the route, and detailed maps of the proposed changes. An online consultation tool allowed users to give their feedback. 3.3.4 Public drop-in sessions Nine drop-in sessions were held for this TOG:

Asda, Leyton Mills Industrial Estate, London, E10 5NH • Monday, 13 June 2011, 10:30-13:30 • Wednesday, 15 June 2011, 16:30-19:30

Butley Court Community Centre, 1a Butley Court, Ford Street, E5 5LT

• Tuesday, 14 June 2011, 10:30-13:30

  

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• Thursday, 16 June 2011, 16:30-19:30 Wally Foster Community Centre, Homerton Road, E9 5QB

• Wednesday 15 June 2011, 16:30-19:30 • Monday 20 June 2011, 17.30-20.30 (Hackney 2012 Community Meeting

organised by Hackney Council) Stratford Circus, Theatre Square, Stratford, E15 1BX

• Thursday, 16 June 2011, 16:30-19:30 Stratford Library, The Hopkins Room, 3 The Grove, Stratford E15 1EL

• Monday, 20 June 2011, 10:30 – 13.30 Newham African Caribbean Resource Centre, Barking Road, E13 9EX

• Saturday 25 June 2011, 10:30-13:30 Attendance at drop-ins: Venue Date Attendance Asda Leyton 13/06/11 67 Asda Leyton 15/06/11 40 Butley Court Community Centre 14/06/11 16 Butley Court Community Centre 16/06/11 3 Wally Foster Community Centre 15/06/11 18 Wally Foster Community Centre 20/06/11 80 Stratford Circus 16/06/11 20 Stratford Library 20/06/11 22 Newham African Caribbean Resource Centre 25/06/11 4 Total 270

Each drop-in session comprised: • A display stand explaining the purpose of and background to the ORN/PRN • Large overview maps showing the sections of road involved • Large scale maps showing the proposed measures in detail (reproduced on the

website) The drop-in session attendees were able to speak to the design specialists to gain a better understanding of the proposals and the Games in general. They were encouraged to fill out a feedback form. Analysis of these is contained within section 4. 3.3.5 Telephone queries Callers were able to make an enquiry or comment on the plans through TfL’s customer services lines; the number was listed on letters, emails and the website.

  

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3.3.6 Other publicity The drop-in dates and general information for TOG 1 were advertised in the Waltham Forest Independent and for TOG V8 the East London Advertiser, Lewisham Greenwich Mercury Series, Newham and Stratford Recorder, Hackney and Stoke Newington Gazette.

4 Responses from members of the public

4.1 Public consultation results Reply method Number Website consultation tool 25 Emails 2 Phone calls 0 Letter 0 Feedback forms from drop-in session 10 Total 37 Respondents were invited to provide their name, address, telephone number, email address and to identify whether they were a resident, councillor, organisation representative or other. Of those who identified themselves, there were:

• 15 residents • 1 councillor • 20 organisation representatives

4.2 Common themes arising from the consultation

Issue Total

Strong objection to the closure of the A12 off slip at Lea Interchange 6am-midnight 27

General unhappiness that locals have had disruption for many years, have not got tickets and now road changes will disrupt lives

9

Concern about extra traffic on diversion routes and having to travel further caused by the measures 6

Games Lanes are acceptable, but risk losing goodwill if too many areas are shut down 5

  

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Concerned increased traffic will be the news story of the Games 5

Unhappy about the length of time the measures will operate June–September and 6am–midnight 4

Pleased about having the Games in London 4

Want Games Family to use the river to get around, public transport or bus lanes with a permit 4

Believe consultation is just ‘window dressing’ 2

Concern about lack of upgrade to facilities at Bromley-by-Bow and Leyton stations 2

Respondents commented on more than one issue within their response. 4.2.1 Issue - Strong objection to the closure of the A12 off slip at Lea Interchange 6am-midnight 27 respondents objected strongly to the closure of the A12 off slip at Lea Interchange. Most understand the reasoning behind the decision, but are not happy about restricted access to the New Spitalfields Market or for general access to home, work and local shops. Respondents predict disruption to staff at the market, deliveries during daylight hours and would like a lane of access available for local traffic. 16 responses came from market staff worried about deliveries and adverse effects on business. Local residents were also concerned. “These routes are unworkable for deliveries from our suppliers and to our customers. They will have a severe impact on our ability to trade and cause us heavy losses. Who is going to pay these losses and who is going to feed the visitors?” “I strongly object to the off ramps from the A12 to our market, being suggested to close at 6am - midnight. it will create a massive problem and chaos. There are over 2500 vehicular movements daily. Many of these come from Europe and from all over our country to supply and purchase from us. The time slot which you have suggested is not practical for our market. I can see no reason why there can not be a dedicated lane for our market off the A12. If you insist and enforce this , I can forsee utter gridlock in the area.” Addressing the issue raised TfL will seek to minimise the period of closure. The current proposal is to maintain access from midnight to 6am. The duration and times of closure will remain under review until further details of the Olympic Park venue access proposals are confirmed by London Organising Committee of the Olympic and Paralympic Games (LOCOG). Unless information becomes available to suggest changes can be made otherwise, TfL will continue to

  

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progress with recommending that the exit slips from the A12 to the Lea Interchange will be for Games Family exit only. 4.2.2 Issue – General unhappiness that locals have had disruption for many years, not got tickets and now road changes will disrupt lives. The drop-in sessions coincided with the results of the first ballot for Olympic tickets and nine respondents living near Olympic Park were unhappy that there were no tickets for locals after ‘putting up with’ years of construction and disruption. They felt the extra ORN measures added to the burden. “Disappointed that we get all the congestion and none of the tickets!” “Please remember that not all residents can leave the area nor work from home during the Olympic Games. For us, life goes on and I feel our needs have not been sufficiently taken into account when planning the transport strategy. I worry that getting into/out of work will be a struggle and home life will be severely affected due to my home's proximity to the Olympic Park.” Addressing the issues raised We appreciate it will be harder to get around certain areas of the city, but TfL is working with councils, businesses and local residents to ensure as much information is available as early as possible to help people make alternative plans and keep London moving. Hosting the Olympics is equivalent to 26 simultaneous world championships and the Paralympics another 14, so they present some unique challenges. Large numbers of visitors, athletes and officials will be moving around the city not for one day but, including the Paralympics, for several weeks. The ORN and PRN are being designed to minimise disruption to general road users while meeting the journey times specified in the Host City Contract, but inevitably they may cause some inconvenience and standing traffic in some areas at times. The measures to improve traffic flow will be proportionate, temporary and will only operate when and where they are needed. The ORN’s operating times and dates are being reviewed, and exact details of timings will be confirmed nearer the time. Road space for general traffic will be maximised wherever possible. We are confident we will meet the transport challenge posed by the Games, but not complacent. People will need to change the way they travel, when they travel or work in different ways during the Games. London is used to hosting successful major events, and we will do so again. All partners are fully focused on delivering a fantastic London 2012 Games and legacy for the Capital and UK.

  

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LOCOG has confirmed that more tickets will be available next year. Further information is available on their website london2012/tickets. 4.2.3 Issue – Concern about extra traffic on diversion routes and having to travel further because of the measures Six respondents were concerned the ORN and side roads would be gridlocked and objected to travelling further and generally taking longer to get around. “The Lane closures will reduce capacity on the main through roads at a time when there will more demand than ever. This makes no sense. Closure of some junctions does make sense as the interchanges also cause queues on the main roads” “A12 and A13 both ways at peak time pressure periods, with the closure of lanes to allocated Olympic traffic only, will the lesser amount of normal traffic lanes along with the 'sealing off' of certain side turning ' turn offs' be able to cope? school run times but especially; Monday - Friday 15:30 - 19:30.” Addressing the issue raised TfL and its Olympic partners have been working closely with all relevant stakeholders, and in particular the local councils, to develop its plans for the road network during Games time. Where existing road restrictions can be relaxed they have been but in most cases they are remaining, this is largely due to road safety concerns or the cost of removing and reinstating measures is too great. Modifications to any road not currently designated as part of the Transport for London Road Network or the Olympic Route Network is the responsibility of the local authority to develop. TfL appreciates that in order to make some journeys general traffic may have to follow diversions. TfL recognises that as a consequence of the movement restrictions the route to achieve access may take longer and recommends that all those affected leave more time to make the journey when the ORN/PRN is in operation. Other work streams aim to get some of the usual traffic off the network. Every summer the traffic on London’s roads decreases by around 10% due to the ‘holiday effect’. Added to this will be an information campaign urging Londoners to change the way they travel during the period, to retime or reroute their journeys. Businesses are being encouraged to assist their staff by changing the hours they work, approving annual leave and offering working from home opportunities where possible and practical. Everyone can play their part in keeping London moving during Games time. With everyone playing their part delays experienced or the network should be similar to a typical day in the city. 4.2.4 Issue - Games Lanes are acceptable, but risk losing goodwill if too many areas are shut down / several respondents are pleased about having the Games in London

  

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“As long as access for the public is maintained in at least one lane and buses are unrestricted, then I have no concerns.” “Looks like a good idea and pleased to have plenty of notice.” “To have the Olympics in London is worth the limited disruption in the area.” Addressing the issue raised This has been noted. As part of its Host City Contract, London 2012 is required to provide secure and reliable transport services to members of the Games Family. This is to ensure that the athletes, Games officials, the media and the others who ‘make the Games happen’ can reach their venues on time for events and within the journey times specified in the Contract. The ORN/PRN will operate during the Olympic and Paralympic Games, and shortly before and after them to accommodate the arrival and departure of the Games Family. Around Olympic Park, the proposed operating time for Games Lanes is 6am to midnight. Events at the Park take place every day and members of the Games Family will be arriving and departing at different times during the period. Therefore it is not possible to switch measures on and off through the day as the movement of traffic to and from the venues will be fairly constant. The proposed measures will be in operation when needed and will revert back to normal once the Games are over. The ORN and PRN will provide reliable journey times for the athletes and officials between competition and accommodation venues. Coaches and buses, where possible will be used to move groups of athletes and officials to venues around the city. TfL wants to deliver a fantastic London 2012 Games and these temporary measures are an important part of the strategy to keep London moving. 4.2.5 Issue – Concerned increased traffic will be the news story of the Games “Keep London Moving at this special time. The lasting memory of most residents and visitors, including the Olympic family will be of gridlock, unless ways can be found to maximise the capacity of all transportation modes, including the ridiculously underutilised River Thames.” Addressing the issue raised TfL and its borough partners, along with LOCOG and the ODA, are working to provide an excellent transport service for the Games which leaves the news pages for the successes of Team GB and other Olympians. It is also important that Londoners play their part in keeping the city moving during Games time. TfL is working with businesses and residents to ensure they start their planning now on how to reroute, reduce, retime and change their mode of travel. Over the coming

  

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months, we will continue talking with local people, businesses and councils to ensure everyone has the information they need to be able to plan how they will get around during Games time. 4.2.6 Issue – Unhappy about the length of time the measures will operate: June–September and 6am–midnight “What possible justification is there for such a long period pre the Games and then between the Games and the Paralympics?” “Closure from 6am to midnight seems very long.” Addressing the issue raised In response to similar feedback from the previous phase of engagement, the ORN’s operating times and dates have been reviewed. The ORN and PRN will only operate during the Olympic and Paralympic Games, and shortly before and after them to accommodate the arrival and departure of the Games Family. The timing of the Games Lanes is designed to meet the needs of the range of events which take place all day and into the evening. It is important that the journey time commitments in the Host Contract are met and this includes returning the Games Family to their accommodation late at night. The measures are temporary and will be put in as late as possible and removed as quickly as possible once they are no longer required. 4.2.7 Issue – Want Games Family to use the river, public transport or bus lanes with a permit “The river crossing would take less time than driving on the congested approach roads and would give superb access to the North Greenwich venue and Olympic Park, using underutilised minor roads, and minibuses / coaches either end.” “Very silly idea. They can all use public transport. That is what it is there for.” “If you must - allow these people to register their vehicles, allow them to use bus lanes, provided they display a sticker like Taxi / minicabs do.” Addressing the issue raised Providing the Games Lanes and agreed journey time commitments through the ORN/PRN are part of every Host City Contract since Sydney 2000. This must be balanced with local needs of people wishing to go about their daily lives. Where possible, the Games family will travel in coaches and will be encouraged to use public transport. Although a small number of spectators and visitors will be able to use the river to experience the Games, it is unsuitable for moving large numbers of the Games Family to their accommodation and venues within a guaranteed time. As most venues are located away from the banks of the Thames, the Games Family would have to change to another

  

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mode of transport on disembarking in order to reach their final destination. This risks delaying their arrival. 4.2.8 Issue - Believe consultation is just ‘window dressing’ “I wholly support the games coming to London. I do not support measures that occur without proper consultation.” “It seems to me that this ‘engagement/ consultation’ is simply window dressing and has no real meaning at all as no changes will be made.” Addressing the issue raised Public consultation on the proposed ORN/PRN measures is assisting the further development of the design and is part of an ongoing process of engagement. The Department for Transport consulted on the designation of the ORN in 2006 and the Olympic Delivery Authority (ODA) consulted again in 2010. TfL was asked to deliver the ORN on behalf of the ODA in late 2010 and since then it has been meeting with boroughs across London to plan the current public engagement process in sections. For this section of ORN/PRN around Olympic Park 59,000 letters were sent to residents and businesses, as well as 377 key stakeholders within 400m radius of the route, explaining the ORN and directing them to more information. Detailed maps and information were available on the website along with an online tool for feedback. Further, nine drop-in sessions were hosted across the wider local area to talk through the proposals with those affected. Some of the drop-in sessions were advertised in local papers. The proposed temporary changes have been tested and carefully planned and are not expected to change dramatically. However, if the engagement process identifies serious problems with any of the proposals, TfL will reconsider. In response to feedback in previous consultation, modifications have been made including some banned turns being re-opened and changes made to timings of measures, in particular the timing of the ORN itself. TfL will carefully consider all feedback it receives, whether online, in the post or at the drop-in sessions, during this process and will take it in to account when finalising the detailed designs of the ORN. TfL has already gathered lots of useful feedback and will continue to do so. TfL is committed to being transparent and encouraging views from the public. This area is in the third of four tranches of consultation on the temporary measures for the Games which are being held ahead of the statutory consultation period required to make traffic regulation orders. This is the legal process through which changes can be made to the way roads are used. 4.2.9 Issue - Concern about lack of upgrade to facilities at Bromley-by-Bow and Leyton stations “With reduced road space and increase in use of Leyton underground station which is already dangerously overused, we need immediately the stone steps side entrance

  

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reopened with a ticket reader for exit only for evening rush hour Mon-Fri normally and weekends for Olympic period. This would be a safety measure long needed and a wonderful legacy from the Games.” “Why hasn't there been any investment in enlarging the Bromley by Bow tube station, which is a central public transport hub during the olympics within the central busy area? Even though Stratford is within the same area the BbB will be vastly used by tourists, but is very small in platform and way in / out areas?” Addressing the issue raised As part of the transport strategy for the Olympic Park, the Olympic Delivery Authority (ODA) identified three stations as ‘Olympic Park Gateway Stations’. They are: Stratford Regional station, Stratford International station and West Ham station. Leyton station was reviewed as part of the development of the transport plan, however has not been designated an Olympic station by the ODA. The other stations were preferred for a variety of strategic reasons:

• the location of Stratford Regional in relation to the Olympic Park • the location of West Ham in relation to the southern spectator entrance • the variety of services and therefore journey opportunities available through both

Stratford Regional and West Ham • the potential for the high speed Javelin® service using the High Speed 1 (HS1)

line to Stratford International All communication and ticketing information about transport to the Games – in the run-up and on the day – will guide spectators to the three gateway stations. These stations will sign-post the way to the specific designated spectator entrances for the Park, where all security checks will take place. There is considerable investment at the three gateway stations to ensure they can manage the expected demand. No other stations will be advertised as options to exit for the Games, and there will be no signed routes from any other stations to the Olympic Park. London Underground (LU) is working closely with the ODA on the operational planning for the Games. With regards to the secondary staircase at Leyton, LU has had detailed correspondence with local stakeholders explaining why there is no need for the additional side exit which would need significant investment before it could be brought into regular use. This exit is opened when LU anticipates large numbers exiting the station, such as during certain football games, and only when there is supervision by additional staff and on most occasions, British Transport Police officers. On these occasions, the large number of people in the crowds (sometimes up to 5000 in an hour) warrants the need to open an additional entrance and extra resource to manage it. LU staff monitor demand at the station constantly

  

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through CCTV coverage, are regularly trained in congestion control techniques and well versed with implementing the planned measures if required. The situation at Bromley-by-Bow is similar – it is not a gateway station. People travelling on the District / Hammersmith & City lines will be directed to get off at West Ham which has been specifically upgraded for the duration of the Games with an additional exit, involving a new bridge and walkway link to the Greenway, to ensure sufficient capacity. 5 Responses from statutory bodies and other stakeholders 5.1 New Spitalfields Market Tenants Association – issues raised • Strongly object to closure of A12 off slip to Ruckholt Road – want permit system for

market staff or one lane open • Many deliveries come during afternoon and evening, often from abroad • Will mean movement of great articulated lorries taking a detour through roads in the

vicinity that are completely unsuitable for this size vehicle (also facing weight restrictions and noise abatement rulings through the night) and will only add to the congestion

• Businesses working hard to secure contracts to be a part of the fresh produce supply chain onto the Olympic site and for this they will need deliveries to be taking place seven days a week and with no time restrictions or lengthy diversions in place

“It will obviously not be good press for the Olympics if Hospitals, Schools, Prisons, Shops and Restaurants run low on fresh produce. Surely one lane could be used by the ODA and one by legitimate Market traffic!!!!”

Addressing the issues raised The proposed restriction of access from the A12 Lea Interchange to New Spitalfields Market remains under review until further details affecting the access proposals are clarified with LOCOG. The plans for this section of the ORN may be subject to further enhancement, once the details of the London 2012 Venue requirements at the Olympic Park are finalised. 5.2 Licensed Taxi Driver Association – issues raised The Licensed Taxi Drivers Association responded on behalf of the licensed taxi trade and raised the following concerns:

• Requesting the same access as buses to Games Lanes in the area • Concerns about the ability to access the Northern Spectator Mall • Seeking clarification on whether general traffic would be permitted to use Games

Lane on A12 in the vent of an accident/break down Addressing the issues raised TfL and representatives from the Licensed Taxi Drivers’ Association, London Cab Drivers Club and Unite have been in discussions with TfL regarding the proposed ORN and the

  

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traffic management arrangements necessary to facilitate the network and Games Lanes. In particular, the ability for taxis to make the same turning movements and access to Games Lanes as granted to local buses on the Olympic and Paralympic Route Networks during Games times. TfL is currently reviewing all such suspended turns and sections of Games Lanes on the network and examining the impact on traffic flows before making recommendations of access. TfL is scheduling further meetings with the taxi trade to discuss its findings in the autumn and will be meeting with the driver associations on a monthly basis between now and the Games to work together on other issues and initiatives relating the Games. Access to Northern Spectator Mall is under discussion with LOCOG, TfL and the Taxi trade and a solution will be agreed through the new monthly meetings that are being established. In circumstances where a vehicle is involved in an accident or suffers a breakdown and is forced to enter a Games Lane or directed to do so by the police or an employee of the traffic authority then driver will be exempted from prosecution of a traffic offence. Similarly where general traffic is forced to enter a Games Lane in order to avoid an accident or to provide assistance in the event of an accident or emergency then the drivers will be exempted from prosecution. 5.3 LOCOG LOCOG Venue Transport arrangements may require the plans for this section of the ORN be subject to further enhancement, once the details of the London 2012 Venue requirements at the Olympic Park are finalised. 6 Conclusion and actions from engagement

6.1 Conclusions and actions Transport for London (TfL) will consider all feedback received during the engagement process when developing the detailed designs. In particular, the ORN’s operating times and dates are being reviewed. The ORN and PRN will only operate during the Olympic and Paralympic Games, and shortly before and after them to accommodate the arrival and departure of the Games Family. The proposed restriction of access from the A12 Lea Interchange to New Spitalfields Market remains under review until further details affecting the access proposals are clarified with LOCOG. . The plans for this section of the ORN may be subject to further enhancement, once the details of the London 2012 Venue requirements at the Olympic Park are finalised. 6.2 Next steps TfL will continue consultation with the community and local stakeholders as part of the process of making Traffic Regulation Orders. Traffic Regulation Orders will follow the statutory process set out in the Road Traffic Regulation Act 1984, and will be made by the

  

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Olympic Delivery Authority using powers set out in the London Olympic Games and Paralympic Games Act 2006. 7 Appendices

Appendix A – Engagement Materials Appendix B – Distribution Area Appendix C – Stakeholder List

 

  

Our Ref: 1-V8 /001 9 June 2011 Dear Occupier Temporary road changes for the London 2012 Games Transport for London (TfL) is writing to let you know about proposals to make temporary changes to roads in your area for the London 2012 Olympic and Paralympic Games.

Transport for London Olympic and Paralympic Route Network Engagement 5th Floor Palestra London SE1 8NJ

tfl.gov.uk  

Olympic Route Network (ORN) and Paralympic Route Network (PRN) The roads around the Olympic Park will be vital in ensuring that Games events run smoothly and form part of the ORN/PRN to help ensure that athletes, officials and media get to events on time. They also aim to allow Londoners to go about their everyday lives with the minimum of disruption. General traffic can continue to use the ORN and residents and businesses will have access to their properties. However, to keep traffic moving on these routes there will be some temporary changes to the way the roads can be used. These changes may include reserving a lane for official Games vehicles’ use, preventing turns into roads, suspension of parking and loading bays and changes to bus lanes and stops. The changes may mean that you will need to use diversion routes and stopping and loading could be restricted in some locations. These changes are likely to operate 24 hours a day. How to find out more Details of the proposed changes are now available for you to comment on. The roads involved are divided into two sections: the Lea Interchange to Bow Roundabout via Stratford, and the A12 Leytonstone to Bromley-by-Bow. Please see the attached overview maps and visit our website for more details: tfl.gov.uk/ORN. Please take this opportunity to make comments on the proposals before they are finalised for formal approval. They are also the first step in helping you plan your travel arrangements ahead of the Games. The ORN has been divided into sections for consultation purposes. Please note you may receive more than one letter if you are on the border of two sections. To find out more about the plans, or to make comments, you can:

• Visit our drop in sessions at: Asda, Leyton Mills Industrial Estate, London, E10 5NH

• Monday, 13 June 2011, 10:30-13:30 • Wednesday, 15 June 2011, 16:30-19:30

Butley Court Community Centre, 1a Butley Court, Ford Street, Bow, E5 5LT

• Tuesday, 14 June 2011, 10:30-13:30 • Thursday, 16 June 2011, 16:30-19:30

Wally Foster Community Centre, Homerton Road, E9 5QB

• Wednesday 15 June 2011, 16:30-19:30

  

  

  

Stratford Circus, Theatre Square, Stratford, E15 1BX

• Thursday, 16 June 2011, 16:30-19:30 Stratford Library, The Hopkins Room, 3 The Grove, Stratford E15 1EL

• Monday, 20 June 2011, 10:30 – 13.30 Newham African Caribbean Resource Centre, Barking Road, E13 9EX

• Saturday 25 June 2011, 10:30-13:30

• Go online: tfl.gov.uk/ORN and use the online feedback tool

• Email: ORNandPRNengagement@tfl.gov.uk

• Write to: TfL Olympic and Paralympic Route Network Engagement Transport for London 5th Floor, Palestra 197 Blackfriars Road London, SE1 8NJ

• Telephone: 0845 305 1234 8am to 8pm, Monday- Friday (You’ll pay no more than 5p per minute from a BT landline. Charges from mobiles or other landline providers may vary).

When submitting your views please quote reference 1-V8/ 001. Please note that the deadline for receiving your feedback on the plans is 8 July 2011. Olympic Park Traffic Management Area London 2012, together with the local authority and key transport partners, is developing a temporary plan to manage traffic and parking around the Olympic Park venues. This will help discourage spectators from parking in local roads and minimise disruption to residents and businesses in the area. The plan may include temporary parking controls on event days, road closures and changes to operation at peak times. Residents and businesses will still be able to continue to park their vehicles near their properties and arrangements will be made to ensure that everyday activities such as deliveries can continue. These plans are being developed and London 2012 will contact you later this year with information about the proposals. What happens next? This communication is to obtain your initial views and comments during the ORN/PRN design stage. It does not form part of the statutory consultation process, which will follow as part of the legal procedure for implementing the final measures. The statutory consultation process will be the opportunity for you to make formal representation about the proposals and this will be advertised locally and on the TfL website. Once detailed proposals are finalised, we will continue to work with you to respond to your concerns and try to find solutions. Extensive travel information before and during the Games will help you plan ahead and prepare for this once in a lifetime event. Yours faithfully

Guy Conway Head of Games Local Engagement

Olympic Park, Lea interchange to Bow roundabout via Stratford (Map 1)To keep traffic moving on this priority route, there will be temporary changes to the way the roadscan be used. Most of these are expected to operate from mid July to mid September 2012. The proposed changes include:

Stratford High Street• Games Lanes to be used by official Games vehicles from 6am to midnight on Stratford High

Street, where space allows. General traffic will need to use other lanes which could lead toqueuing and delays. Games vehicles will also use the westbound contraflow lane fromMarshgate Lane to Bow roundabout

• To reduce delays to Games vehicles on the route there will be:– A series of banned turns on to Stratford High Street and restricted access to Warton Road,

and Carpenters Road (except cyclists)– Diversions will be in place for residents and businesses in the Leyton Road, Cooks’s Road

and Marshgate Lane areas – Suspension of most bus lanes and some bus stops – Westbound lanes increase from two to three between Bow Roundabout and Hunts Lane

as the contraflow lane is reversed – A11/ A118 ‘Bow Flyover’ eastbound reduced to a single lane– Some cycle lanes to be relocated onto footways

Stratford Town Centre• Games Lane on the gyratory system up to the bus station• Games Lane on the approach to Angel Lane can be used by buses, cycles • To reduce delays to Games vehicles on the route there will be:

– Access to Angel Lane and Leyton Road restricted to buses, cyclists and Games vehicles– No left turn from Great Eastern Road into Angel Lane for general traffic– Suspension of bus lanes – Loading bay suspended on the Grove

North of Stratford Town Centre• Games Lane on Ruckholt Road and Eastway and parts of the A12. There will be two lanes

on the Eastway to allow Olympic vehicles access to the A12• Temple Mill Lane will remain closed but access will be allowed for buses and authorized

vehicles only• Leyton Road junctions closed with Alma Street and Windmill Lane• Suspended bus stop on Eastway and restricted right turn into Homerton Road, except

official vehicles, buses, cyclists and local access

Olympic and Paralympic Route Network – around the Olympic Park

How this could affect you

MAYOR OF LONDON Transport for London

FF1

TfL_FAQs_OlympicPark_TOG1and8.qxp 1/6/11 09:30 Page 1

A12 Leytonstone to Bromley-by-Bow (Map 2)The Route from Bromley-by-Bow to Lea Interchange will be needed for Games preparationsand is expected to operate from late June until mid September 2012. It is expected theremaining section (to the east of the Lea Interchange) will operate from mid July to midSeptember 2012. The proposed changes include:

• Games Lane 6am–midnight on:

– A12 southbound between Twelve Trees Crescent and Wick Lane and on A12northbound between Teviot Street and Wick Lane

– A12 northbound from the Wick Road entry slip to the Lea Interchange and a bus andGames Lane on A12 southbound from Connaught Road to the Lea Interchange exit slip.General traffic will need to use other lanes which could mean they experience queuingand delays

• Closure of the A12 northbound exit slip onto the A106 Ruckholt Road and closure of theA12 southbound exit slip at Lea Interchange from 6am–midnight, except official Gamesvehicles

• A12 southbound at Lea Interchange reduced to one lane to aid the Games Family exittowards Olympic Park and access to Eastway will be restricted for security purposes

Key points to note

• The proposed road changes are temporary and required to meet the needs of the London 2012 Games. They will operate 24 hours a day on the same dates as Games Lanes, unlessotherwise stated

• The time required for installing and removing some physical measures will be advised at a later date and may extend the period that the changes are in place

• Parking, loading and waiting controls remain unaltered unless otherwise stated

• This design may change if the needs of the London 2012 Games alter

MAYOR OF LONDON Transport for London

TfL_FAQs_OlympicPark_TOG1and8.qxp 1/6/11 09:30 Page 2

MAYOR OF LONDON Transport for London

Frequently Asked QuestionsWhat is the Olympic andParalympic Route Network? The Olympic and Paralympic Route Network(ORN/PRN) are part of London’s successfulbid to host the 2012 Games. It is made up ofa number of roads that link all competitionand other key venues, so that athletes,officials and the media can get to eventseasily and on time.

A number of temporary traffic changes willbe needed to make sure the Routes remainopen and free from congestion. Thesechanges might include different traffic signaltimings, side road closures to general trafficor the suspension of parking, loading andwaiting bays.

Does this mean roads on theRoutes will be out of bounds toeveryone except Games traffic? No. All roads on the network will remainopen to general traffic. Some roads will havea designated Games Lane for the Olympicfamily, including athletes, officials and themedia, and emergency vehicles. However,you should expect general traffic around theRoutes to be more congested and bear thisin mind when you plan your journey.

How long will the Routes be inoperation? The Routes and associated traffic changeswill operate from mid July to midSeptember. However, some Routes will last for a shorter period because they willnot be needed for the Paralympic Games.Others, needed for Games preparations, may come into operation earlier.

Will restrictions on the Routesapply 24 hours a day? Restrictions on the Routes will vary fromplace to place, but will generally apply 24 hours a day. Hours of operation forGames Lanes are typically 6am–midnight.Once finalised, information about all thechanges will be published locally and on the TfL website.

Can I use the Routes after theOlympics end and before theParalympics start? There is a transition period between the end of the Olympic Games and the start ofthe Paralympic Games. During this time,thousands of athletes, officials andspectators will be leaving and arriving inLondon. The ORN and PRN will remain inoperation during this period, so roads willcontinue to be busier than normal.

Why is special treatment beinggiven to VIPs, rather thanresidents and businesses? The Routes were a core part in the success ofLondon’s bid to host the 2012 Games. It is atried and tested approach that has been usedto transport the Olympic Family in previousGames in Sydney, Athens, Beijing andVancouver. The Network ensures the peoplewho ‘make the Games happen’ can reachtheir venues in time for their events. Londonwants to make sure all those who haveworked so hard to compete in the Games aregiven the best possible chance to succeed.

The work carried out to produce the Routeswill mean that Londoners will benefit in thelonger term from better traffic signalling, anew Traffic Coordination Centre and newCCTV and junction upgrades, which will make it easier to move through London.

Printed on recycled paper

TfL_FAQs_OlympicPark_TOG1and8.qxp 1/6/11 09:30 Page 3

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Olympic Park

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Olympic Park Traffic Management and Parking Protection AreaLondon 2012, together with the local authority and keytransport partners, is developing a temporary plan to managetraffic and parking around the Olympic Park. This will help discourage spectators from parking in local roads, and minimisedisruption to residents and businesses in the area.

Tower Hamlets

Newham

Newham

ORN towardsCentral London

Hackney

WalthamForest

General Traffic (including all Spitalfields Markettraffic) is not allowed to use the A12 eastboundoff-slip onto the A106 Ruckholt Road from 6amto midnight. General traffic to follow diversion.Access restrictions expected to apply from lateJune to mid September 2012 but operationalperiod is subject to further review.

A12 southbound off-slip at Lea Interchangeclosed from 6am to midnight except forauthorised Games vehicles and buses.Access restrictions expected to apply frommid July to mid September 2012, butoperational period is subject to further review.

A12 southbound reduced to onelane from mid July to mid September2012, but operational period is subjectto further review

Lane closure on A12 to facilitatedownstream Games family mergebetween mid July and mid September

Games LanesOfficial Games vehicles only

6am to midnight operational from late June to mid September 2012

Games LanesOfficial Games vehicles only

6am to midnight operational from late June to mid September 2012

Games and Bus laneOfficial Games vehicles only

6am to midnight operational frommid July to mid September 2012

Games LanesOfficial Games vehicles only

6am to midnight operational from late June to mid September 2012

Bromley-by-Bow

Leyton

Entry/exit pointfor venue

Entry/exit pointfor venue

Entry/exit pointfor venue

Entry/exit pointfor venue

Olympic Route Network

Olympic ParkOlympic Park

Lee ValleyWhite Water CentreLee ValleyWhite Water Centre

WembleyWembley

WimbledonWimbledon

GreenwichPark

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The RoyalArtillery BarracksThe RoyalArtillery Barracks

ExCeLExCeL

NorthGreenwich ArenaNorthGreenwich Arena

Earls CourtEarls Court

Lord’s Cricket GroundLord’s Cricket Ground

Hyde ParkHyde ParkHorse GuardsParadeHorse GuardsParade

Core Olympic Route NetworkAlternative Olympic Route Network

0 200

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Alternative Olympic Route Network (AORN)(to be used if the Olympic Route Networkcannot be used)

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Olympic Route Network (ORN)

Venue boundary

A12 Leytonstone to Bromley-by-BowInformation shown is correct as at May 2011. It is an artist’s impression of the detailed designswhich are available to view on tfl.gov.uk/orn and at drop in sessions.

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Olympic Park

Transport for London

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Games LanesOfficial Games vehiclesonly 6am to midnight

Games LanesOfficial Games vehicles andbuses only 6am to midnight

Games Lane westboundOfficial Games vehiclesonly 6am to midnight

Games LaneOfficial Games vehiclesonly 6am to midnight

Games LaneOfficial Games vehiclesonly 6am to midnight

Games Lane, Official Games vehiclesbuses and cycles only

6am to midnight

Games LanesOfficial Games vehiclesonly 6am to midnight

Games LanesOfficial Games vehiclesonly 6am to midnight

Games LanesOfficial Games vehiclesonly 6am to midnight

WARTON ROAD

Restricted access toOlympic Park

Games Zoneon Eastway

Eastway into Homerton Road exceptfor official Games vehicles, buses, cyclistsand local access to St Theresa’s Close

No motor vehicles exceptfor official Games vehicles,and for access to bus garage

No access to Leyton Roadexcept for buses, cyclists and Games vehicles only.

No access to Angel Lane except for buses, cyclists and authorised vehicles

Traffic symbols modified toassist movement of Games vehicles into nearside lane

No motor vehicles except forofficial Games vehicles, busesand for access to Thornham Grove

No motor vehicles except for officialGames vehicles, buses, cycles and for access to Parkway Crescent

Windmill Lane closedat junction with Leyton Roadexcept for cyclists

Cycling permitted on the footway.Cycle lane suspended

Cycling permitted on the footway.Cycle lane suspended

Eastbound flyoverrestricted to a single lane

No U turn movements

Existing eastbound contraflow lanelane becomes 3rd westbound lane

No exit from Carpenters Roadexcept cyclists

Loading baysuspended onThe Grove

High Street intoCarpenters Road

into High Street

High Streetinto Warton Road

Alma Street closed at the junction with Leyton Road

Olympic Park Traffic Management and Parking Protection AreaLondon 2012, together with the local authority and key transport partners, is developing a temporary plan to managetraffic and parking around the Olympic Park. This will help discourage spectators from parking in local roads, and minimisedisruption to residents and businesses in the area.

Entry/exit pointfor venue

Entry/exit pointfor venue

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Olympic Park Lea Interchange to Bow RoundaboutInformation shown is correct as at May 2011. It is an artist’s impression of the detailed 

designs which are available to view on tfl.gov.uk/orn and at drop in sessions.

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TOG V8 Lee Interchange to Bow Roundabout.pdf 1 01/06/2011 09:54:51

Wanstead Ward

Wick Ward

Leyton Ward

Stratford and New Town Ward

Bow East Ward

King's Park Ward

Canning Town North Ward

Lea Bridge Ward

Bow West Ward

West Ham Ward

Cathall Ward

Boleyn Ward

Manor Park Ward

Leabridge Ward

Plaistow South Ward

Custom House Ward

Chatham Ward

Victoria Ward

Cann Hall Ward

Mile End East Ward

Forest Gate North Ward

Forest Gate South Ward

Grove Green Ward

Plaistow North Ward

Bromley-by-Bow Ward

East India and Lansbury Ward Canning Town South Ward

Leytonstone Ward

Green Street West Ward

Mile End and Globe Town Ward

Limehouse Ward

St. Dunstan's and Stepney Green Ward

Bethnal Green South Ward

Little Ilford Ward

Whitechapel Ward

Bethnal Green North ward

Shadwell Ward

East Ham North Ward

Beckton Ward

Green Street East Ward

Springfield Ward

East Ham South Ward

Hackney Downs Ward

East Ham Central Ward

Blackwall and Cubitt Town Ward

High Street Ward

Cazenove Ward

Cranbrook WardForest Ward

Description Drawn Chk'd Date

Access Constraints

Drawn BP Checked RH Approved JB

Date 26/04/11 Status

Rev

© Crown copyright and database rights 2011 Ordnance Survey 100035971

Purpose of Issue

Creator TfL Surface Transport Games Team

Project Title ORN Traffic Orders

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ORN (Rev. G)Alternative ORNCore ORNTraining ORNVenue ORNWard Boundaries

First Draft BP RHA 17/5Minor amendment to buffer BP RHB 20/5Minor amendment to buffer BP RHC 23/5

Addition of ward boundaries BP RHD 27/5

APPENDIX C Stakeholder list TOG 1 and V8 Olympic Park Political Stakeholders

Caroline Pidgeon Assembly Member GLA Transport Committee

Valerie Shawcross Assembly Member GLA Transport Committee

Richard Tracey Assembly Member GLA Transport Committee

Jenny Jones Assembly Member GLA Transport Committee

John Biggs City and East Assembly Member

Jennette Arnold Assembly Member for North East

Roger Evans Assembly Member for Havering & Redbridge

Lyn Brown West Ham MP

Rushanara Ali Bethnal Green and Bow MP

Jim Fitzpatrick Poplar and Limehouse MP

John Cryer Leyton & Wanstead MP

Meg Hillier Hackney South & Shoreditch MP London Borough of Hackney

Antoinette Bramble Ward Councillor for Wick

Feryal Demirci Cabinet Member for Neighbourhoods

Katie Hanson Ward Councillor for Victoria

Daniel Kemp Ward Councillor for Victoria

Christopher Kennedy Ward Councillor for Wick

Julius Nkafu Ward Councillor for King's Park

Sharon Patrick Ward Councillor for King's Park

Jules Pipe CBE Mayor of Hackney

Saleem Siddiqui Ward Councillor for King's Park

Geoff Taylor Ward Councillor for Victoria

Jessica Webb Ward Councillor for Wick

Andy Cunningham Head of Streetscene London Borough of Newham

Sir Robin Wales Leader of the Council

Ian Corbett Executive Member for Infrastructure and Environment

Bryan Collier Canning Town South Ward Councillor

Michael Nicholas Canning Town South Ward Councillor

Alan Taylor Canning Town South Ward Councillor

Patricia Holland Custom House Ward Councillor

Conor McAuley Custom House Ward Councillor

Gavin Pearson Custom House Ward Councillor

Steve Brayshaw Royal Docks Ward Councillor

Anthony McAlmont Royal Docks Ward Councillor

Patrick Murphy Royal Docks Ward Councillor

Ayesha Chowdhury Beckton Ward Councillor

David Christie Beckton Ward Councillor

Alec Kellaway Beckton Ward Councillor

Richard Crawford Stratford and New Town

Charlene McLean Stratford and New Town

Terry Paul Stratford and New Town

Paul Davis Streetworks Manager

Graham Dickerson Streetworks Manager

Tony Smedley Traffic Manager

London Borough of Tower Hamlets

A M Ohid Ahmed East India and Lansbury

Rajib Ahmed East India and Lansbury

Shahed Ali Whitechapel

Tim Archer Blackwall and Cubitt Town

Marc Francis Bow East

Peter Golds Blackwall and Cubitt Town

Carli Harper-Penman Bow East

Rania Khan Bromley-by-Bow

Shiria Khatun East India and Lansbury

Ahmed Omer Bow East

Lutfur Rahman Mayor of Tower Hamlets

Gloria Rose Thienel Blackwall and Cubitt Town

Helal Uddin Bromley-by-Bow

Khales Uddin Ahmed Bromley-by-Bow

Margaret Cooper Head of Transportation and Highways London Borough of Waltham Forest

Masood Ahmad Lea Bridge

Afzal Akram JP Lea Bridge

Naheed Ashgar Cathall

Tunde Davies Cann Hall

Elisabeth Tinuke Davies Lea Bridge

Jenny Gray Leytonstone

Shameem Highfield JP Ward Councillor for Cathall

Khevyn Limbajee Grove Green

Clyde Loakes Portfolio Holder for Environment

Anna Mbachu Grove Green

Elizabeth Phillips Cann Hall

Marie Pye Leytonstone

Naheed Qureshi Leyton

Chris Robbins Leader of the Council

Nicholas Russell Cann Hall

Winnie Smith Leyton

Bob Sullivan Leyton

Terry Wheeler Cathall

Vala Valavan Highways Network Manager

London Wide Stakeholders AA Roadwatch Abellio Surrey / Abellio London Age Concern London Anderson Travel Ltd Arriva Kent Thameside/Kent & Sussex Arriva The Shires / E Herts & Essex Association of British Drivers Association of Car Fleet Operators Better Bankside Better Transport Campaign Brewery Logistics Group British Motorcyclists Federation Buzzlines Ltd BVRLA Carousel Buses Ltd Central London Cab Trade Section Central London FQP Chalkwell Garage & Coach Hire Ltd Chartered Institute of Logistics and Transportation Chauffeur & Executive Association Children's Society Community Transport Association Computer Cab Confederation of Passenger Transport UK Crossrail Croydon Coaches (UK) Ltd CT Plus Ltd t/a Hackney Community Transport Department for Transport Dial-a-Cab Disabled Persons Transport Advisory Committee - DfT E Clarke & Son (Coaches) Ltd E11 BID East Surrey Rural Transport Partnership t/a Polestar Travel Edward Thomas & Son Ensign Bus Company Ltd Epsom Buses First Beeline Buses Ltd Flights Hallmark Ltd Freight Transport Association Garratt Business Park Gatwick Flyer Ltd GLA Golden Tours (Transport) Ltd Green Urban Transport Ltd Greenflag Group Hammersmith London Health and Safety Executive Heart of London Bid Heathrow Taxis

IDAG Ilford BID Imperial Bus Co Ltd Inclusion London Independent Disability Advisory Group InMidTown Licences Private Hire Car Association (LPHCA) Link Line Coaches Ltd Living Streets LOCOG Logistics London Ltd t/a Allways Express London Cab Drivers’ Club (LCDC) London Central/London General London Chamber of Commerce London Civic Forum London Councils London Cycling Campaign London Duck Tours Ltd London First London Mencap London Suburban Taxi Drivers’ Coalition London Travel Watch London United Busways Ltd London Visual Impairment Forum London Voluntary Service Council LPCHA LTDA Marshalls Coaches Megabus MET Metrobus Ltd MiNet Motorcycle Action Group Motorcycle Industry Association Motorist's Forum MPS MS Society Mullany’s Coaches National Express Ltd New West End Company NHS London Noise Abatement Society NVCO ODA Olympus Bus & Coach Ltd Oxford Tube (Thames Transit) P & M Coaches P & R Coaches Ltd Paddington BID Waterside Partnership Park Royal Partnership PCO People First PIE Group

Porcellio Ltd t/a Meridian Duck Tours Premium Coaches Ltd Private Car Hire Association Private Hire Board Private Hire Car Association (Addison Lee) Purple Parking Ltd R Hearn t/a Hearn’s Coaches RAC RADAR London Access Forum Radio Taxis Red Rose Travel Ltd Redline Buses Redwing Coaches (Pullmanor Ltd) Reliance Travel RMT London Taxi section (in correspondence only) RNIB RNID (Royal National Institute for Deaf People) Road Haulage Association ROTA Royal Mail SCOPE Singh Executive Travel Ltd South Bank Employers Group South London FQP Southdown PSV Ltd Southgate & Finchley Coaches Ltd Stephensons of Essex Ltd Sullivan Bus & Coach Ltd Sunray Travel Ltd Sustrans London Team London Bridge

Tellings Golden Miller Coaches Ltd Terravision Transport Ltd Thames Gateway FQP The AA The Association of Guide Dogs for the Blind The Big Bus Company Ltd The Ghost Bus Tours Ltd The Kings Ferry Ltd The Licensed Taxi Drivers' Association The Means - Lambeth Prospective BID The Owner Drivers' Society The Oxford Bus Company The Victoria Partnership Thomas’s London Day Schools (Transport) Ltd TOLST /London Pride Sightseeing Ltd Trailblazers, Muscular Dystrophy UK Transport for London Transport for All Travel with Hunny (TWH Bus & Coach) UK Citizens Unite London cab trade section University bus Ltd Visit London VOSA Walk England Waterloo Quarter Business Alliance West London FQP Westbus Coach Services Ltd Westminster Commercial Delivery Group Whizz-Kidz Willow Lane Industrial Park

Other Local Stakeholders Acton Estate Tenants and Residents Association Advent Community Association African Caribbean Women's Development Age Concern Waltham Forest Alden House Tenants & Residents Assoc Alexandra National House Tenants Allied Bakeries Asda Aspland & Marcon Estates Tenants Banbury House Residents Association Benabo Court Social Committee Blackstone Estate Assoc of Residents Boscobel House Tenants & Residents Bow Secondary School British Street T & R Association Brodick House Tenants & Residents Association Bromley By Bow Centre C.B.H.A Carpenters Primary School Chatsworth Estate T&R Association Cherry Tree Special Primary School Children with Disabilities Christchurch Tenants & Residents Association Clapton Pond Neighbourhood Action Group Clara Grant Primary School Colegrave Primary School Council of Ethnic Minority Voluntary Sector Organisations Culloden Primary School Disability Action Waltham Forest Downsell Primary School Eurostar Fedex Fern St Settlement Gainsborough Primary School Guardian Angels RC Primary School Homerton University Hospital NHS Foundation Trust Ian Mikardo High School Idea Store Bow Jenny Hammond School John F Kennedy School John Howard Centre Kingsley Hall Community Centre Kingsmead Primary School Langdon Park Secondary School Leyton Orient Football Club London Chinese Community Network Manor Primary School

Manorfield Primary School Marner Primary School Maryland Primary School Masjid & Madrassah Al-Tawhid Mile End Old Town T & R Association MIND New Spitalfields Market Newham Central Library Newham Citizens Advice Bureau Noor-UL-Islam Mosque Old Ford Primary School Old Palace Primary Olga Primary School Park Primary School Phoenix School Ranelagh School Roof of Cardinal Pole RC School Rosebank Tenants & Residents Association Sarah Bonnell School St Agnes Primary St Dominics Roman Catholic Primary School St Francis' RC School St John's Tenants & Residents Assoc Stratford Development Partnership Ltd Stratford Local Service Centre Stratford Renaissance Partnership Stratford Town Centre Forum Surestart Carpenters & Three Mills The Railway Tavern The Stratford Centre Theatre Royal UK Mail University of East London Voluntary Action Waltham Forest Waltham Forest CBHA Waltham Forest LINk Waltham Forest REC Wanis Wellington Primary School Woolmore Primary School

Britannia Village Primary School Buhler Sortex Ltd Bywaters Calverton School City Airport Dental Surgery Cityjet Community Food Enterprise Community Links Britannia Crowne Plaza Hotel London Docklands Custom House Hotel Custom House Surgery

DHL Express (UK) Ltd - Docklands Service Centre Drew Community Centre Drew Primary School ES Group Esso Petrol Station Excel London Fruit First Warehouse GB Macks Skips Hallsville Primary School Hanson Aggregates Hertz (London City Airport) Hiremasters Holiday Inn Express Royal Docklands Hoyer UK Ibis London ExCel- Docklands Inline Removals and Storage Ltd IOD Skip Hire Ltd John F Kennedy School (Post 16 Annexe) Keyline Builders Merchants Kilnbridge Construction Services Knowledge Dock Laing O'Rourke London City Airport London Recycling Mitsubishi Electric Europe BV North Woolwich Old Station Museum Novatel London ExCel-Docklands Nuplex Resins Oakwood Transport Olli Construction Services Quattro Plant Ramada Hotel and Suites London Docklands Recycled Material Supplies Ltd Rosetta Primary School Royal Docks Community Forum Royal Docks Community School Royal Docks Partnership Royal Docks Property Russell Trew Scott Wilkie Primary School Shipman Youth Centre Siemens (ISG Main Contractors) St Joachim's RC School St Luke's CE (VA) Primary School St Lukes Health Centre Storey Primary School Strong Vend Sure Start Tate & Lyle The Pavillion Trinity Community Centre UEL

Westmoor Concrete Ltd Woodman Community Centre