Public Computing Centers & Your Community!

High Plains Library District PCC Kick Off Presentation

January 19, 2011

Welcome

• Introductions • Today’s goals:– understand what a public computing center is and

why you were invited– be aware of the funding source (BTOP)– understand next steps and timeline as we move

forward– get your questions answered regarding the PCC

opportunity

Agenda• 9:00 Welcome - Janine Reid, Executive Director, HPLD• 9:10 Goals of the project - Sharon Morris, Director, Library

Development, Colorado State Library • 9:30 US Impact Study: Opportunity for All - Janine Reid• 9:50 Break• 10:00

– Overview - Janine Reid– Timeline & responsibilities - Rita Kadavy– Awareness campaign - Kelli Johnson– About the setup - Susan Staples

• 11:00 Questions• 11:45 Scheduling - Gail Craig• 12:00 Lunch

Sharon Morris, Director, Library Development

History of grant idea development Overview of grant

Project goals Measurements and evaluation

Key Findings and Highlights from the U.S. Impact Study research, released 3/25/10 Conducted by the University of Washington, sponsored by the Institute for Museum and Library Services

and the Bill & Melinda Gates Foundation

Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries

Case studies: 4 libraries; 280 interviewsTelephone survey: 2,045 users & 1,131non-usersWeb survey: 401 libraries; 44,881 completed surveys

Data Collection Coverage

Library Users and Public Library Internet Users

245 Million

169 Million

77 Million

U.S. Population Age 14 and Older

Library Visitors 69% of population

Public Library Internet Users32% of population

45% of library visitors

Public Library Internet Use by Age

Availability of Alternative Access to the Internet

22% of users rely on the public library as their sole source for computer and Internet resources

78% have regular access at home, school, or work.

I have also used the library for purchasing things online when I

wasn't sure about the security of my own

computer.

When I'm at home my brother is always

hovering over me trying to get at the computer

even when there's another one in the

other room.

When I first moved, I was unable to get Internet connection at my home, so I used my local library's

Internet for about 2 weeks.

I use the library computer when my computer lets me

down.

I love "Google Earth" and can only access it at the library! My laptop at home (with a dial-up connection) doesn't

have enough processing power to run it properly.

The Importance of Public Library Internet Access

Q: What do people accomplish with library computers?

I print things since I don't have a printer, look up #s, maps, recipes,

look at the weather, use Better Business Bureau website, book

hotels, make travel plans, purchase flight &/or bus tickets, etc.,

compare products, find out more info about products, manage my blockbuster online account, keep track of movies, learn about more

ways to be green, etc., listen to radio & watch music videos with

headphones, etc.

A: Just about everything!

I use it to visit the Fiction L lists to get ideas on books I might want to read. I often use Microsoft Word to compose and print. I've used it to look up criminal records and property assessments. I've used it to research travel, read arts reviews, and print out articles. The library Internet connection is like a card catalog used to be--one thing leads to another.

How do People Use Library Internet Connections?

Entrepreneurship

Managing finances

Community engagement

Government and legal

Health and wellness

Employment

Education

Social connection

7%

25%

33%

34%

37%

40%

42%

60%

Percent of all users

Are

a of

use

r acti

vity

Education

42% of users engaged in educational activities

Apply for a program

Apply for financial aid

Take online class

Learn about programs

Do homework

14%

16%

24%

37%

37%

All education users

40% of users engaged in employment activities

3.7 million people got hired after using library computers to submit applications

Employment

Receive job-related training

Work on a resume

Research job-related information

Search for job opportunity

25%

47%

61%

76%

All employment users

37% of users engaged in health & wellness activities

11.4 million people changed their exercise habits after using library computers to learn about fitness

Health & Wellness

Find a support group

Find information on health insurance

Find information about a health care provider

Learn about fitness or exercise

Learn about medication

Learn about a medical procedure

Learn about diet

Learn about illness

17%

29%

36%

45%

51%

54%

57%

83%

All health users

And More!!!

34% of users looked for Government & Legal information

33% of users engaged in Community or Political activities

25% of users conducted Financial activities

We used the Internet to develop a working donor list to provide funding for

an international problem solving

competition.

For immigration, there is a whole family that we’re helping. There

were online forms that they had to fill out, but

they didn’t speak English that well so we had to get visa renewal

forms for them.

I remember after the tornado in Windsor, we had people on computers in the libraries in

Greeley trying to connect with their families..

I watched all the debates online

with the Greeley Tribune. It was so

convenient!

Sometimes I’ll do online bill payments for my computer, for

other credit cards, and I’ll check my bank balance. That’s

a normal day at the library.

Public Computing Centers throughout Weld County are intended to provide more, and more convenient, access to broadband and e-services.

HIGH PLAINS LIBRARY DISTRICT

Overview

• A PCC is…

• Established examples

• Selection criteria • Partnership

Project Resources (who does what)PCC Project Sponsor Authorizes project funds and resources, final

decision making authorityJanine Reid

Town Partner Sponsor Authorizes MOU and local community resources, identifies community project coordinator resource

To be named

Project Manager Organizes effort, assigned to manage the project to ensure success of overall effort

Rita Kadavy

Community project coordinator Works with PCC project manager on town specific details and needs

Town representative – to be determined

Public (and staff??) training Provides education/training services to the public. Coordinates and trains local town resources

HPLD to hire by February and State Resource? How do these two work together?

Project Technology Services Installs network services, computers and provides ongoing technical support

Susan Staples and HPLD IT Department

Project Public Information Provides advertising information and materials and coordinates with the Town on PCC advertisement

Kelli Johnson, the HPLD PIO with support from the State …..

Member library Provides support to HPLD and community partner in Member service area

Member Director

Supporting Contractors Pending facility wiring , electrical and other support needs

To be determined per discussions work with communities

Timeline: Important dates• Project schedule:

– January: • 1.19.2011 - Meeting of PCC Partners• 1.19.2011 - MOU distributed to partners

– February: Finalize PCC Details• 2.1.2011 - Email pcc@highplains.us to formalize an intent to participate• 2.14.11 - HPLD conclude meetings with Partners – final roles and responsibilities• 2.18.10 - Schedule resources for facilities work (electrical, furniture, etc.) (to be completed in

March)

– March: Prepare Facilities• 3.1.11 - Signed MOU’s returned to HPLD • 3.2 – 3.30.2011 Facilities work to be completed for power, data, electrical and furniture.• Some sites cannot be made ready in March. Adjust schedule for those that can’t be ready in March.

– April: Install Computer Services• 4.1 – 4.30.2011 - Computer services installation• 4.30.2011 - Initiate site advertisement

– May: Complete Staff Training• 5.30.2011 – Staff Training complete• 5.30.2011 – Initial Advertising complete

– June: PCC available for Use• TBD – PCC site ready for soft or more formal opening

• Understand roles and responsibilities: different for each site.

Installed at your SiteInternet

Network Cabinet

WEB FILTER

Available on the Computers• Filtered internet• Office Suite• Word• PowerPoint• Excel• Access

•Library online resources including• Hundreds of training clips • Online Consumer Reports • Resume services• Reserving meeting rooms• Laptop checkout• Calendar of Events

Questions to Expect

1. How do I access the computers?2. I cannot login to the computer.3. Can I print?4. Can I extend the time left on my computer?5. Can I reserve a computer in advance?6. I get a blocked message when accessing certain sites.7. Can I download iTunes (or other apps) on these

computers?8. Can you help me with my resume/with this

database/other library-related function?

And Finally…

Schedule the initial meeting to discuss :•site visits •roles and responsibilities •furniture •number of computers•finalizing the schedule

and…