public accountability part 1- what does it mean to be a responsible regulator?

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Public Accountability Part 1- What does it mean to be a responsible regulator? Jan Robinson Registrar & CEO College of Physiotherapists of Ontario

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Public Accountability Part 1- What does it mean to be a responsible regulator?. Jan Robinson Registrar & CEO College of Physiotherapists of Ontario. Objective. Push the regulatory envelope on public performance reporting. Chat About. public interest and accountability current environment - PowerPoint PPT Presentation

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Page 1: Public Accountability Part 1- What does it mean to be a responsible regulator?

Public Accountability Part 1-

What does it mean to be a responsible regulator?

Jan RobinsonRegistrar & CEO

College of Physiotherapists of Ontario

Page 2: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 2

Objective

Push the regulatory envelope on public performance reporting

Page 3: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 3

Chat About

public interest and accountability

current environment

performance reporting

where next?

Page 4: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 4

If we work in the public interest, are we in public service?

Are we in positions of public trust – governors, and staff by extension?

Should we be trusted implicitly by statute to do the right thing?

Does autonomy eliminate accountability?

Are we about adding value?

Page 5: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 5

Accountability

“Accountability is an obligation on the part of an individual or group to reveal, to explain, and to justify the discharge of responsibilities whether political, constitutional, statutory or contractual.” (CCAF)

Page 6: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 6

Accountability

It’s supported by

structure

governance

values

leadership

Page 7: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 7

Accountability

Oversight

Lev

el o

f

Lev

el o

f

enga

gem

ent

enga

gem

ent

none

writtenwrittenannual reportannual report

annual reportingannual reportingand budgetand budget

sunsetsunsetreviewreview

per

iod

ic

per

iod

ic

eval

uat

ioev

alu

atio

nn

Page 8: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 8

PEW Commission – USA

Health Professions Regulatory Advisory Committee – Ontario, Canada

Page 9: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 9

Drivers

public

information

deference

nimbleness

duplication

complexity

Page 10: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 10

Regulatory Environment

collaboration

competency frameworks

reporting models

accreditation

Page 11: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 11

Public Performance Reporting

“Formal reporting on performance to those who have a legitimate interest in knowing, understanding and assessing performance and then acting on the information.”

Page 12: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 12

Public Performance Reporting

Goal SettingGoal Setting

StrategicStrategicDevelopmentDevelopment

ImplementationImplementation

PerformancePerformanceAssessmentAssessment

Performance Report LeadershipLeadership

Page 13: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 13

orEconomy

Efficiency

Effective

Page 14: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 14

orProgram

Operations

Organization

Page 15: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 15

Performance Reporting

is continuous

focuses on process & impact

reflects values and ethics in conduct

starts early

Page 16: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 16

Nine Principles

focus on the few critical aspects of performance

look forward as well as back

identify key strategic risks

explain key capacity considerations

explain other factors critical to performance

Page 17: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 17

Nine Principles (cont’d)

integrate financial and non financial information

provide comparative information

present credible information, fairly interpreted

disclose the basis on which the reporting has been prepared

Page 18: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 18

Characteristics of Good Reporting

relevance

completeness

predictability

understandability

timeliness

comparability

Page 19: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 19

Characteristics of Good Reporting

(cont’d)

consistency

verifiability

credibility

fairness

Page 20: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 20

Report Effectiveness

Did you get views you could use?

Did you use the views?

Did they lead to change?

Did the relationship change?

Page 21: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 21

Confidence Continuum

Stage 1 Stage 2 Stage 3 Stage 4

inferred affirmed described corroborated

Page 22: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 22

Are you ready?

Where is your organization’s past and present thinking on evaluation?

Are you an organization that is self challenging, forward thinking and innovative?

Page 23: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 23

What is the relationship between management and the governing body?

What is the present capacity to respond to the initiative?

Page 24: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 24

Give serious consideration to

determine whether you are ready to take on challengeset realistic expectations for first reportingdecide where to focus on first reportdecide who should do whatproceed with purpose

Page 25: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 25

Our future

Shape it in accountability

Page 26: Public Accountability Part 1- What does it mean to be a responsible regulator?

2003 CLEAR Conference 26

Resources