psychology of security - deepsec · differential and personality p., social p., industrial p.,...

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Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge B Psychology of Security Security as human behaviour and experience Stefan Schumacher www.sicherheitsforschung-magdeburg.de DeepSec Vienna 21.11.2013 Sicherheitsforschung-Magdeburg.de Psychology of Security

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Page 1: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Psychology of SecuritySecurity as human behaviour and experience

Stefan Schumacherwww.sicherheitsforschung-magdeburg.de

DeepSec Vienna21.11.2013

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 2: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

About me

President of the Magdeburg Institute for Security ResearchEditor of the Magdeburg Journal of Security ResearchFreelance Security ConsultantHacker for 20 years, ex-NetBSD developerEducational Science and Psychology, Research on SocialEngineeringFocus on Social Engineering, Security Awareness,Organizational Security

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 3: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

ToC

1 Intro

2 Fundamental Research

3 Organizational Development and Security

4 Cultural Differences

5 Didactics of Security

6 Knowledge Base

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 4: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Inhaltsverzeichnis

1 Intro

2 Fundamental Research

3 Organizational Development and Security

4 Cultural Differences

5 Didactics of Security

6 Knowledge Base

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 5: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Psychology

empirical and theoretical sciencedescribes, explains and predicts human behaviour andexperienceshuman development and the internal and external causesand conditionsDifferential and Personality P., Social P., Industrial P.,Organisational P., Pedagogical P.

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 6: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Psychology and IT-Security?

Security is a latent social Construct and has to be treated assuch. Psychological and sociological Methods and Tools arerequired. If the Security of a System should be enhanced, aDiagnosis, Prognosis and Intervention is required.

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 7: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Security and Psychology

Security is concluded by making DecisionsIndividuals make decisions based on their Biography, theSituation and how they perceive their Environmentsee: von Foerster, Luhmann, Spencer Brown, Baecker et.al.Psychology is the Science which researches these Topics.Therefore, Psychology is required to research Security.Psychology is the only Science able to research the basicfundamentals of Security.

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 8: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Washing your Hands

More pregnant Women died in the Vienna GeneralHospital than in a MonasteryIgnaz Semmelweis discovered that Physicians transmitpathogenic agentsHe proposed that Physicians should wash their HandsHis Idea was rejected and he was considered to besomewhat crazyThis can only be explained by Psychology

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 9: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Washing your Hands

More pregnant Women died in the Vienna GeneralHospital than in a MonasteryIgnaz Semmelweis discovered that Physicians transmitpathogenic agentsHe proposed that Physicians should wash their HandsHis Idea was rejected and he was considered to besomewhat crazyThis can only be explained by Psychology

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 10: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

1996: Ariane 5 Flight 501

320 000 000 Euro

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 11: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Some Examples

Users choose weak Passwords ...Users are not interested in Security ...Users don’t understand Security ...Programmers create Buffer Overflows and forget safetyRegulations ...Admins forget to patch ...Developers use MD5 as Password Hash ...Social EngineeringSecurity Awareness

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 12: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Research Programme

Vienna Programme for Cyber-Peaceintroduced last yearPsychology of Security is part of it3 years estimatedcurrently started

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 13: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

What do we need?

Fundamental Research about the Perception of SecurityFundamental Research about Personality/Attitudes andSecurityOrganizational Development and SecurityCultural DifferencesDidactics (Teaching Methodology) of SecurityWhat to teach?

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 14: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Inhaltsverzeichnis

1 Intro

2 Fundamental Research

3 Organizational Development and Security

4 Cultural Differences

5 Didactics of Security

6 Knowledge Base

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 15: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Perception of Security

radical constructivistic approacheach Individual perceives the World in one’s own Wayshaped by one’s former experiencesWe have to explore this Worldview in depthby qualitative Research

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 16: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Perception of Security

different Tools and Methods existseveral qualitative/semi-structured Interviews are leadwith different intervieweseg. autobiographic-narrative Interviews with Hackers andUsersExpertinterviews with Hackers and ResearchersWhat shapes a Hacker’s mind?How do Users perceive IT-Security?How can this Perception be changed?Are there Science based Security Awareness Tools?

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 17: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Riskhomeostasis

Risk behaviour is controlled by different VariablesSelf-perception, subjective Skills, objective Skills,Perception of Risk, Risk acceptanceResearched in Industrial Psychology: Air TrafficController/Pilots, Workers in Nuclear Power Plants, MotorVehicle Operator ...Study: East German Taxi Drivers switched from Wolga toMercedes and had more accidents

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 18: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Riskhomeostasis

Risk behaviour is controlled by different VariablesSelf-perception, subjective Skills, objective Skills,Perception of Risk, Risk acceptanceResearched in Industrial Psychology: Air TrafficController/Pilots, Workers in Nuclear Power Plants, MotorVehicle Operator ...Study: East German Taxi Drivers switched from Wolga toMercedes and had more accidents

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 19: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Personality and Security

Different Theories of Personality existWe use empirical sound Tools to examine PersonalityTraits and security relevant BehaviourPersonality Traits are very stable over Lifetimequantitative researchBig5: Neuroticism, Extraversion, Openness,Conscientiousness, AgreeablenessMotives: Power, Achievement Orientation and othersHow do they correlate with security relevant behaviour?

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 20: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Inhaltsverzeichnis

1 Intro

2 Fundamental Research

3 Organizational Development and Security

4 Cultural Differences

5 Didactics of Security

6 Knowledge Base

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 21: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Organizational Development

Security is a huge and hot Topic in Companieslots of Money is spend on Security Awareness and Traininglots of different Methods exist eg. in KnowledgeManagement, Leadership, Organizational DevelopmentWhich of them are useful for security relevant Behaviour?Strict Hierarchies can be easily attacked with SocialEngineering ...

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 22: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Inhaltsverzeichnis

1 Intro

2 Fundamental Research

3 Organizational Development and Security

4 Cultural Differences

5 Didactics of Security

6 Knowledge Base

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 23: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Cultural Differences

Culture influences Organisations and IndividualsWhat are the differences? How can they influenceSecurity?eg: How is the TVET system organizes? Is there a TVETSystem? On the job training? Only colleges?Lots of Tools and Methods exist, Research Results alsoCan they be transfered to our Problems?

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 24: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Inhaltsverzeichnis

1 Intro

2 Fundamental Research

3 Organizational Development and Security

4 Cultural Differences

5 Didactics of Security

6 Knowledge Base

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 25: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Didactics

Didactics is the Science of Learning and TeachingTeaching Methodologyvery well researched in Germany due to the dual TVETSystemwell funded and empirical soundseveral curriculums for IT skilled labour existhow can they be enhanced with IT security

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 26: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

How?

How can we teach Security?Which Methods work best under which Circumstances?E-Learning? Blended Learning? Only Facts? Theory?Practical Approach?Culture is relevantwell researched Model of Competencies/Capabilites isused in Germanynot only facts are taught, but also studying and researchmethodsindependent learning is emphasizedtrainees learn how to keep their knowledge up to datetrainees have to be able to know what to learn

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 27: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

How?

How can we use this Model of Competencies/Capabilites?What are the best Methods to develop thoseCompetencies?action oriented teaching? project work? masterpieces?

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 28: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Who?

Who has to learn about IT Security?Sysadmins, Developers, End Userscreate different rolesdetermine what each role has to learn

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 29: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

What

What to teach and learn?Who needs to understand Elliptic Curve Cryptography?Webmaster? Sysadmins? End Users?Who needs to understand what?How do we test that?When and How do those Curriculums and Tests need to berevised?

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 30: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Web based teaching

Part of the Programmemodularized Curriculumadapted for different Rolesdifferent web based Methods including Mobile Learningincluding tests and certification

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 31: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Inhaltsverzeichnis

1 Intro

2 Fundamental Research

3 Organizational Development and Security

4 Cultural Differences

5 Didactics of Security

6 Knowledge Base

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 32: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

Getting Knowledge

Too much information is floating aroundtoo old information, which is obsolete and outdatedfalse informationfind methods to identify correct knowledgecreate a knowledge base?who decides about the contents?empower users to identify correct/required knowledge?

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 33: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

What to do?

Finish fundamental researchDiscuss what to teachResearch cultural DifferencesFind adequate teaching Methods

Sicherheitsforschung-Magdeburg.de

Psychology of Security

Page 34: Psychology of Security - DeepSec · Differential and Personality P., Social P., Industrial P., Organisational P., Pedagogical P. Sicherheitsforschung-Magdeburg.de Psychology of Security

Intro Fundamental Research Organizational Development and Security Cultural Differences Didactics of Security Knowledge Base

sicherheitsforschung-magdeburg.destefan.schumacher@sicherheitsforschung-magdeburg.deyoutube.de/Sicherheitsforschunghttp://www.sicherheitsforschung-magdeburg.de/publikationen/journal.html

Sicherheitsforschung-Magdeburg.de

Psychology of Security