psi november 2014

Professional Security Installer

www.psimagazine.co.uk

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PSI nov14 cover_001_PSI_aug14 24/10/2014 12:06

We’ll let the technology do the talking.

Project2_Layout 1 24/10/2014 13:53 Page 1

5 EditorialWe live in the information age so can security systemsbe sold as beneficial to business?

6 Industry newsNews and events from the security and fire industries

11 AppointmentsWe meet some of this month’s movers and shakers

12 News ExtraIt was revealed this month that Vanderbilt Industries isto acquire the Security Products from Siemens businessand rebrand it in Europe.

14 News ExtraIf the installation company you work for went up for salewould you buy it? We meet two people who did just that

16 The PSi InterviewThis month we speak to Atul Rajput of Axis about the IPsurveillance company’s move into access control

19 Editor’s ChoiceThe pick of the latest security products available on themarket with QR codes for easy access

22 Product tests This month our independent testers look at technologyfrom Vivotek and Velocity

29 Power play Highlighting the quantifiable savings that can beachieved using switched mode power for security

33 Access control gets personalThe only way to know exactly who is at the door is withbiometrics. We look at the trends

35 SUPPLEMENT: PSiX issue 5Inside this edition you’ll find thought provoking opinionson the integrated side of networked security

49 Is remote really smart?The PSI Panel discusses the use of smartphones andtablets for remote alarm management

53 Meet the installerWe talk to Matthew Harrison of CIA Fire & Security aboutthe trends he is seeing in the marketplace

54 Inside Story and UpdateAn in-depth look at new technologies

64 Product FocusA selection of the latest equipment for video entry

75 The PSi DirectoryYour guide to vendors and service providers


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CONTACTS

EDITOR Andy CluttonTel: 020 8295 8308E-mail: [email protected]

DESIGN & PRODUCTION Matt JarvisTel: 020 8295 8310 Fax: 0870 4292015E-mail: [email protected]

ADVERTISEMENT DIRECTOR David LewisTel: 020 8295 8309 Fax: 01322 292295 E-mail: [email protected]

DISPLAY ADVERTISING Paul AmuraTel: 020 8295 8307 Fax: 01322 292295 E-mail: [email protected]

ADMINISTRATION Tracey BealeTel: 020 8295 8306 Fax: 01322 292295 E-mail: [email protected]

MANAGING DIRECTOR Mark Quittenton

CHAIRMAN Larry O’Leary

Security-based editorial contributions to PSI arewelcomed, and the Editor reserves the right to alter orabridge text prior to publication. The views expressed inPSI are not necessarily those of the publishers.

Editorial and Advertisement OfficePRO-ACTIV PUBLICATIONS LTDPO BOX 332DARTFORDDA1 9FF© Pro-Activ Publications Ltd 2014

All rights reserved. No part of this publication may bereproduced or transmitted in any form or by any means,electronic or mechanical, including photocopy, recording,or any information storage and retrieval system, withoutpermission in writing from the publisher.

ISSN: 1360-6476

PSI is currently available for an annual subscription rate of £48.00 (UK only)

Who’s at the door?How can your customer be sure who is trying to access their building? Three factorauthentication using PINs, biometrics and cards is ideal. Video entry systems arealso essential for the security of a site. This month we look at all the technologies


November 2014

PSi QR CodesFor ease of access, some of the items in

PSi carry QR codes. Simply scan withyour phone to visit relevant websites.

Contents p3_000_PSI_sep11 28/10/2014 14:23 Page 2

Wireless Pet Immunity for Residential ApplicationsEvery home deserves commercial grade detection performance, including those with pets. The wireless Premier Compact PW-W provides uncompromising EN50131-2-2 Grade 2 catch performance and pet immunity for pets up to 35Kg. This winning combination provides class leading performance and unparalleled false alarm immunity, allowing you to standardise on one wireless detector to meet all your residential needs.

Pet Immunity & Grade 2 Catch Performance

• Provides pet immunity for pets up to 35Kg without desensitising the detector at lower detection levels.

• Texecom’s proprietary HOTLens™ technology, based around diffractive structures, can not only focus infrared, it can also filter and shape detection zones. This “beam-shaping” allows the optical system to be tuned so that it is more sensitive to humans and less sensitive to animals.

• Ricochet mesh technology brings commercial grade wireless signalling to residential applications.

Designed & made in the UK by Texecom

EDIT leader nov14_000_PSI_nov14 27/10/2014 16:41 Page 1

5

Andy CluttonEDITOR

EDITORIALwww.psimagazine.co.uk

www.texe.comSales: 01706 220460

Digital Temperature Compensation

Automatically adjusts the detector’s sensitivity when the ambient room temperature changes.

Advanced Digital Signal Processing Algorithms

Intelligently analyses the environment to determine genuine intrusion situations.

Automatic Sensitivity Adjustment

Filters out background disturbances by automatically adjusting the detector’s sensitivity according to the environment.

Mesh Network

Ricochet enabled devices create a system where each wireless device is capable of repeating messages from other wireless devices.

Self-Healing

Ricochet enabled devices dynamically change wireless signal routing to utilise the most reliable communication pathway available.

Bi-Directional

Two-way communication between Ricochet enabled devices and the control system increases efficiency and reliability while providing enhanced functionality.

Security systems don’t have to only be fitted forsecurity purposes. BI turns a grudge purchaseinto a valuable asset

It’s no surprise to anyone that security is generally consideredto be a grudge purchase by clients. Nobody really wants tohave to pay out for CCTV or intruder alarms etc, but the society

we live in demands it and, as a result, insurers require it. Thiscould well be why there is never a queue of people outside thepremises of security distributors on the morning of a new cameralaunch in the same way there is for mobile phones. For thecustomer, the products you fit are a necessity and up until now,they don’t add anything to the bottom line.

This has also made pitching for a contract a tricky propositionand why many companies choose their security solutions on acost basis. How often have you been told that you didn’t get thejob because someone else could do the work for a cheaper price?Some companies are switched on to the “you get what you payfor” message but there are those who are simply ticking boxesfor the insurance company and so choose the lowest cost systemregardless of the actual quality or efficiency of the technology -but regretting their decision when they need to rely on it.

With the development of analytics however this has changedthe “sell” and not only provides some added-value for thecustomer but also allows you to bundle in additional benefits atno cost to you, while also giving you an edge over the lower price,corner-cutting competition.

The key in all of this is business intelligence, or as themarketing types call it, BI. It is this information that comes inaddition to the security function of the equipment thus softeningthe blow of the initial cost as it also brings into the mix otherdepartments within the business including businessdevelopment, marketing and sales. In other words the securitybudget does not necessarily take the full impact of the purchase;it is spread across a number of areas of funding.

So what are we talking about? Well the obvious ones are thosethat come from the analytics that some manufacturers packageinto a system free of charge such as people counting (footfall)and direction of movement. For a retailer, in particular, this typeof information can be shown to a potential brand manager as areason to pay for a product placement within a store. If a retailercan show that the majority of people turn left or right, or move ina certain way through the store then this information can add apremium to the positioning of items – therefore making theretailer money and paying for the installation many times over.Bundle all of this in with network access and you have the kind ofinformation technology system that is very accessable andvaluable to certain departments.

Many manufacturers that we have spoken to over the lasttwelve months see BI as a major trend for security systems andone that could open doors for the installer. This means that BIwill be a focus of the future development of analytics as addingfunctionality is all about added-value.

This is the information age after all.

Buy the BI...

EDIT leader nov14_000_PSI_nov14 27/10/2014 16:41 Page 2

INDUSTRY NEWS

/ECAlive@ECAlive

Electrical Contractors’ Association

In briefSamsung Techwin Europehas announced that itsentire SmartCam range andCCTV All-in-One Kits willnow be available at highstreet retailer Dixons.

Audio visual and electronicsdistributor CIE-Grouprecently celebrated 50 yearsin business, meanwhile WFSenate, distribution ofelectrical supplies andservices, is celebrating 25years of its Sector products.

Workshops to addressSurveillance CodeThe UK Surveillance Camera Commissioner,Tony Porter, has teamed up with the BSI to offera series of workshops in November toencourage best practice, raise standards andencourage compliance with the principles laiddown in the Surveillance Camera Code ofPractice published in June 2013.

Tony Porter commented: “I want to raisestandards across the industry from installersthrough to end users. It’s really important thatpeople have easy access to a coherent andsimple set of standards. These forthcomingworkshops are designed to be interactive andwill give people the opportunity to shapestandards that directly affect what they do.”

The free workshops will be taking place in inManchester, Bristol and London. Each event willlook at the information currently available toCCTV/surveillance camera users, and explorethe most effective way to structure and deliverthis information.

INDUSTRY NEWS Canon UK & Ireland agrees distribution with Pro-VisionCanon UK & Ireland has announced a newdistribution partnership with Pro-VisionDistribution, the independently owned CCTV,access control and public address equipmentdistributor. The collaboration will bringCanon’s range of network security cameras toPro-Vision’s customers and trade installers.

Pro-Vision will provide and supportCanon’s range of network cameras, includingthe new VB-S805D and VB-S905F thatcombine monitoring with in-built analytics.The analytic capabilities include detection ofmovement, abandoned objects, removedobjects, camera tampering, passing andvolume detection.

Simon Davies, Internal Sales Manager ofPro-Vision Distribution said, “Pro-Vision ispleased to add the Canon range to theportfolio of network-based securityequipment we offer to UK installers. We areoptimistic that the availability of Canoncameras will be popular amongst new andexisting customers.

EDIT news nov14_PSI_nov14 28/10/2014 13:41 Page 2

Joel Mulloy, Director, Abel Alarms

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PSI to exhibit at 2nd NSIInstaller SummitOn 20th November 2014, NSI is again hostinga conference and exhibition crafted for thebusiness needs of NSI approved securityinstallers with the second NSI InstallerSummit.

This exclusive event (being held at MariottHotel Country Club, Worsley Park,Manchester) comes after the success of theinaugural Summit earlier this year andfeatures a bespoke seminar programme andexhibition providing installers with vitalinformation on the industry and goodbusiness practice. The event exhibitor listfeatures many well-known manufacturers andbusiness solution providers including PSImagazine.

Richard Jenkins, NSI Chief Executive,provides his thoughts on the NSI InstallerSummit said: “NSI approved companies areat the forefront of our industry deliveringquality services to their clients they can betruly proud of. The NSI Installer Summitprovides them with an opportunity to meet

together with leading edge manufacturersand service providers to help build an evenstronger proposition for their clients.”

Andy Clutton, Editor of PSI magazine adds:“The Summit in March was a greatopportunity for us to meet our NSI approvedreaders and we had lots of positive feedbackfor all of the new ideas that we haveintroduced recently. We look forward tomeeting more installers in Manchester.”

In briefCorps Security hasannounced that its CorpsMonitoring Centre (CMC)has achieved BS 8484certification, the standardfor lone worker protection.


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INDUSTRY NEWS


Nitoe Security raises standardsNitoe Security has announced that it now has UKAS approvedin ISO 9001:2008 and OHSAS 18001:2007. According toThomas Peel, Nitoe’s Managing Director: “Over the past twelvemonths we have been pushing to build the company’sprocedures in health and safety and also managementsystems. We decided that to meet UKAS standards was ourgoal to raise the company’s overall standards and profile.”

In fact 2014 is described by its MD as its “most successfulyear to date” with the company expanding to employ morestaff. As well as ongoing contracts with local and nationalbusinesses, Tom and his team have been called upon toprovide security for some important summer events, from TheRoyal Cornwall Show to Glastonbury Festival.

“Security takes on many different forms and is somethingthat every business, whether large and industrial or small andcommercial, needs to consider”, he explains. “We are nowaiming toachieve theenvironmentalstandardwithin thenext twelvemonthsbecause webelieve in theimportance inbeing acompany with ‘green’objectives.”

Approved Contractor scheme for fence andgate systemsExMesh is to launch an “Approved Contractor” scheme later thisyear to provide fencing installation contractors with support inselling and installing its fence and gate systems. The desiredoutcome, says the company, is for fencing contractors to havethe skills and knowledge required to deliver customers with thehighest quality installations.

“The new ‘Approved Contractor’ scheme is a result offeedback from both our contractor partners and customers whowant the assurance that these critical perimeter fencing systemsare installed to meet the highest quality and safety standards,”says Stephen Shears, MD for The Expanded Metal Company,owners and manufacturers of the ExMesh brand of products. “Tothis end, we have invested in a new training facility at ourHartlepool site and created a two-day course syllabus run by ourown in-house expert trainers that offers both hands on skills andtechnical theory across our range of products based on ISO bestpractice processes.”

The first training course planned for November will includefive partners, each providing two attendees for the two-daycourse. Successful completion will provide Approved Contractorswith modest discounts on future orders of ExMeshTM products.“The course will be backed up by random audits of siteinstallations to provide confidence that Approved Contractorsdeliver the highest standard of workmanship and we will alsoencourage partners to attend future courses as products andtechnologies evolve,” Stephen added.

Lee Martin, Tom Peel and Linda Ibbertsonof Nitoe with assessor Mike Barlow

9

THE BOTTOM LINEThe interview that gets the facts from the top

IN ASSOCIAT ION WITH CSL DUALCOM

This month Simon Bankstalks to Steve Evans,Commercial Director forKings Security Systems,one of the largest privately ownedproviders of security systems in theUK, trusted to protect people andproperty for over four decades.

Another monitored alarm installed today using @CSLDualCom DigiAirTweeted by @mid_ulster - Aug 15

Tweet us @CSLDualCom

Have you seen any change within the retail sector for signallingrequirements?Many retailers have made the decision to move away from PSTNsignalling, removing telephone lines from their outlets and subsequentlyincorporating IP and wireless signalling into their intruder alarmsignalling. Large retailers benefit from having robust IT infrastructures forother critical applications such as stock control and point of sale so it’sreasonable to assume that their IT infrastructures are fit for purpose.This may not be the case in smaller business or SMEs. How important is UDL/Remote Servicing in the retail sector? For many retailers a key focus has been to source a cost effectivesecurity solution which maintains a high level of security. Remoteservicing capabilities replace the number of compulsory physical sitevisits saving valuable time and resource. There is also a growingexpectation in the UK for retailers to lower their carbon footprint.Remote servicing reduces fuel consumption for engineer site visits. Remote servicing also reduces the duration of any downtime an alarmsystem may have and prevents a member of staff or keyholder fromhaving to remain at the premises awaiting an out-of-hours engineer.Have there been any new trends in retail crime?Over the last five years the number of burglaries has been in decline. Theaverage cost per incident has increased significantly across the same timeframe leading us to conclude that criminals are increasingly targetinghigher value/lower volume goods. Retailers continue to adopt increasedsecurity measures to protect their premises not only from burglary but alsofrom the criminal damage incurred through a failed burglary attempt.Continuity of business and ability to trade are vital. These become moreenhanced at critical retail periods such as Christmas.In your opinion is there a market for single path signalling forretailers? There are a number of multi-site retailers still using digitalcommunicators as their main signalling solution. The single path, radio-only systems that are now available make it possible to move away fromthe reliance on PSTN networks. This configuration provides increasedsecurity for their existing systems whilst making a saving by removingdedicated phone lines. It all comes down to the risk profile and locationof the retailers’ sites. If for example their premises are within a guardedshopping centre, one could argue that the risk of burglary is reduced. Some retailers believe that opening 24 hours a day reducessecurity risks, some argue that a ‘dumbing down’ of these risks isirresponsible?We do advise that retailers look beyond risk to property and stock andapply more focus to their employees. It’s imperative that a hold-upalarm or personal attack signal is sent from the premises whatever thetime of day. The same could be said of fire systems that may share thesecurity system’s signalling path. It’s our view that whatever the locationor opening hours, the security should be a robust and reliable for anygrade of risk.

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059_Layout 1 26/08/2014 17:01 Page 1


NEWS EXTRA

12

Vanderbilt to acquire Siemens’ Security Products

Vanderbilt Industries

has announced that it

has entered into an

agreement to acquire

Siemens’ Security

Products business,

part of the Siemens

Building Technologies

Division

Once the deal iscompleted the businesswill be renamed

Vanderbilt International andsecurity industry veteranJoseph J. Grillo will beManaging Director, workingfrom the new operationalheadquarters in Germany.

“The acquisition ofSiemens’ Security Products,which fits our corporatestrategy perfectly, matchesVanderbilt’s solid foundationand strong legacy built fromnearly three decades in thesecurity industry,” said JosephGrillo. “Vanderbilt saw anopportunity to expand itsproduct offering andgeographic market coverage.The addition of SP representssignificant value potential with

its established installed base of customers andloyal resellers. The market trend is for integratedsecurity management systems and more opensolutions from trusted suppliers. SP clearlyprovides a vehicle to offer these solutions to abroader customer base.”

Siemens’ SP consists of products in the accesscontrol, intrusion alarm, and video surveillancecategories, which complement VanderbiltIndustries’ integrated product offerings. Theacquisition includes brands as Bewator and Cotagin the access control segment and Alarmcom andEuroplex in the intrusion alarm space.

ChangesIn an exclusive interview with PSI magazine, LynnWood, Product Portfolio Manager with VanderbiltIndustries said: “The most noticeable change (forUK customers) will be the brand name. Becausethe acquisition will not include the Siemens brandname, Vanderbilt International will become thenew company name. Vanderbilt International willgo back to using many of the long-establishednames of the product companies Siemensacquired in the 1990s and 2000s that led to the

creation of SP, such as Bewator, Cotag, Europlexand Alarmcom.

“The second most noticeable change will bethe company’s sole focus on its strategy ofmaintaining and growing its leadership position inoffering integrated security systems incorporatingaccess control, intrusion alarm and videomonitoring systems. Now there is a singularpurpose and strategic focus on being a product-centric company.

“Customers will continue to receive the sameproducts and services and have the same sales,service and support contacts. As significant as thisacquisition is, the overall result for our customersis really quite simple: the same great people willcontinue to offer the same great products. Therewill be no interruptions to our world-class serviceand no interruptions to the flow of products fromboth SP and Vanderbilt Industries.

“All products will continue to be offered byVanderbilt International to the markets where theyare currently available. Product lines will alsocontinue to evolve through technology innovationsand in response to market demand,” says Lynn.

In the UKWhen it comes to a UK presence for the business,Lynn explains: “Under Siemens, SP was managedfrom an operational headquarters in Solna(Stockholm), Sweden with corporate functionsprovided by the corporate parent. UnderVanderbilt, new operational and corporateheadquarters will be set up in Germany with thenew name of Vanderbilt International.”

VI will have approximately 240 employees intotal, primarily located in and managed as follows;Sweden (Access Control Product line), Ireland(Intrusion Product line) and Germany (VideoProduct line, Technical Support and Supply ChainManagement). Sales hubs will be operated inthese countries as well as in the UK, France, Spainand Italy.

Lynn concludes: “Vanderbilt International willbe very complementary to the Vanderbilt businessin North America as SP has no employees in NorthAmerica and Vanderbilt has no employees inEurope.”

Financial details of the transaction have notbeen released. The transaction is subject tocustomary closing conditions. The closing of thetransaction is expected to occur by the end of thefirst quarter of 2015.

“As significant as this acquisition is, the overall resultfor our customers is really quite simple: the same great

people will continue to offer the same great products”

Joseph Grillo, Managing Director ofVanderbilt International

EDIT news extra both nov14_PSI_nov14 27/10/2014 16:43 Page 1

Milestone Systems UKTel: +44 (0) 1332 869380

Conservation. Protecting the wildlife of South Africa’s Kruger National Park from poachers was once an impossible challenge. But today the park uses Milestone

XProtect®Enterprise and integrates license plate recognition to track poachers’ vehicles from one

central location. Proving again that Milestone can solve problems that are

more than security.

Milestone XProtect® is the world’s leading IP video surveillance management software and is reliable, future proof and easy to use. It supports the widest choice in cameras and seamlessly integrates with business and security solutions such as license plate recognition. Which means your possibilities are unlimited and you can keep your security options open.

Milestone is hosting introduction days for new partners in the UK and Ireland. Visit our website to sign up! www.milestonesys.com

Morethan security


NEWS EXTRA

14www.psimagazine.co.uk

IDS Security & Firerecently celebratedexpansion and anupswing in contractwins following anMBO led by twodirectors who took theplunge and boughtthe company theyworked for. PSI caughtup with them…

Julie Halton and Jennifer Horan had beenworking for IDS Security & Fire for twentyyears and ten years respectively, when the

business was put up for sale due to theimpending retirement of the previous owner.Rather than let the company, founded in 1991,be taken over, Julie and Jennifer mounted asuccessful management buy-out last year.

Now the duo of directors are celebratingbusiness expansion with major private andpublic sector contracts in Wales and across theUK. This has led to job creation and a move to anew HQ on the Cardiff Business Park,Llanishen.

Julie Halton, Managing Director, who waspreviously finance director, said: "In manyways ours is the classic story of employeesbelieving in their company so much that theybuy it for themselves. We are both mums andhad brought up our children whilst working atIDS and we did not fancy the prospect of thecompany worked in for so many years beingtaken over by someone else. We were sopleased that that the buy-out went ahead sosmoothly, and we have not looked back eversince, recently securing a major £700,000contract amongst many others.”

Jennifer Horan, Operations Director of IDSSecurity & Fire said: “It was a major leapforward for us to take over the reins of thecompany but the challenge has been mademuch easier due to the back-up of anextremely loyal and dedicated engineering andsales team behind us.”

PSI spoke exclusively to Julie and Jennifer tofind out how it feels to own the company theyonce worked for.

Did you ever think you would be theowners of a company?

I don’t think either of us ever anticipated beingcompany owners. We’d both worked our wayup into senior management roles and thoughwe had no intention of ever leaving, I think weboth thought we’d gone as far as we could gowithin the company.

When the opportunity arose, it took sometime for us to think it through and consider ouroptions, but we were running things in ourroles anyway, so it made sense. It has beensuch a rewarding process, and I think it goes toshow that opportunities will always come, andyou have to go for them, even if you don’talways plan for them.

At what stage did you decide to buy thebusiness – why not wait and see whobought it?The option was always open to us, right fromthe day our MD decided to sell the company.He broached the idea with us, and was verysupportive of us taking it over. He made it veryeasy.

I suppose it is not common for females to betaking on companies in the fire and securityindustry, but we knew the staff and hoped theywould be 100 per cent behind us.

What advice would you give to anysecurity industry employees aboutbuying a business?I would say to have confidence that you can doit, and it helps if you have a good team tosupport you. Experience in the industry is alsokey; you need to have a good grasp of theservice industry you’re working in, and anunderstanding of your market andstakeholders.

The fire and security industry is verycompetitive, but we have done it by prioritisingkey areas. We have a particular focus ondelivering quality and operating with integrity– putting our clients and customers first andnaturally ensuring our installations complywith standards and meet customerrequirements.

Ultimately we are protecting andsafeguarding businesses and premises, so forus it’s not just about doing a good job, butoffering a whole service.

Any plans for taking over any othersecurity companies? There are no plans to take over any othercompanies at this stage, as right now we areexcited about what the future holds for IDS andfurther developing its potential. We arefocused on driving and expanding the businessand looking after our staff and clients. I amhappy that post-MBO we are experiencingtremendous growth and our expansion makesus very busy, taking on more staff and gainingnew contracts.

“Post-MBO we areexperiencingtremendous growthand our expansionmakes us very busy,taking on more staffand gaining newcontracts”

MBO secures growth

EDIT news extra both nov14_PSI_nov14 27/10/2014 16:43 Page 2

INTERVIEW


This month we talk to

Atul Rajput of Axis

about various subjects

including the company

move into access

control and the

development of 4K

The main trend thisyear could be summed

up by the fact thatnobody really wants a

surveillance cameraanymore!

Atul Rajput was appointed as the regionaldirector of the Northern European regionin March 2013 to develop and manage

Axis’ strategic direction for the region as wellas building the business and the team in linewith corporate goals and objectives. He alsotakes an active part in shaping global strategyfor Axis as well as driving new areas of focus,such as the ‘Axis Camera Companion’ for SMEs.

Atul has been with Axis for over 15 yearsand has operated across a number of sales,technical and business developmentdisciplines. He has been instrumental inraising awareness of the role that networkvideo can play in key industry sectors such asretail and transport, overseeing importantstrategic projects within these sectors.

How have the last twelve months beenfor you?We’ve maintained a presence at majorinternational events, including IFSEC – wherewe showcased some of our most cutting-edgetechnologies, including the latest innovationsin ultra-high definition 4K resolution and Axissoftware offerings – as well as, most recently,the Retail Fraud Show – where we unveiledthe findings of our fourth annual survey intocurrent and future use of CCTV by retailerswhich we conducted in conjunction with theCentre for Retail Research (CRR).

On the product innovation side, in June, welaunched the Axis Q1615/AXIS Q1615-E indoorand outdoor network cameras, featuring WDR-Dynamic Capture and WDR-Forensic Capture,incorporating Lightfinder technology, HDTV1080p resolution, electronic imagestabilisation and shock detection. We havealso entered a new product sector - the accesscontrol market, with the release of our firstnetwork door controller, the Axis A1001.

What are the typical trends you areseeing in the market?The main trend this year could be summed upby the fact that nobody really wants asurveillance camera anymore! What they reallywant is an effective and efficient solution to aproblem.

The continued migration from analogue toIP surveillance has enabled more functionalityto be built into the video camera and securitysolution – ‘at the edge’ recording, analyticsand even smarter access control – which hasencouraged the move to more intelligent andproactive video surveillance systems that notonly help improve safety and security, but

also bring tangible business benefits. Recent developments that mirror trends in

the IT and consumer video industry also meanthat cloud-based video solutions or IP camerasolutions, supporting on-board storage via ahigh capacity SD card and free software, haveresulted in much easier-to-use and convenientcamera systems with simpler installation andminimal maintenance.

You’ve recently moved into the accesscontrol sector, why is this?Physical access control is a fantasticcomplement to our existing network videoportfolio and provides our partners and endusers with some unique integrationpossibilities. It’s a natural businessdevelopment, which we see as a realevolution in our product offering, especiallygiven the strong connection between physicalaccess control and video surveillance.

Interestingly, the majority of access controlmanufacturers do not have a surveillancebackground, which provides an interestingpoint of difference for us. As with IP video,our approach will be to use an open andstandardised API to deliver non-proprietarysolutions that are easier to integrate withother security systems.

Do you have any plans to launchproducts in other sectors as well? We have a specialist new business departmentin Lund, which is focused on exploringopportunities both within our current marketand in new, complementary sectors.

16% of sales revenue is invested in R&D,with the result being several key innovations– from our Network Door Controller to our Qseries range, which offers a wide dynamiccamera, low light technology and imagestabilisation all in the same unit. Then there’sthe latest Axis Camera Companion app, whichis already proving popular.

Are you experiencing much interest inusing security systems for non-securitypurposes, such as businessintelligence?Yes, definitely. I often use the example ofphones and how they’ve massively expandedbeyond their original purpose. We envisagethe same thing will eventually happen with IPcameras. Our recent retail survey, forexample, highlighted integration with otherbusiness intelligence applications as the mainreason retailers were choosing to migrate toIP video.

Continuing development

EDIT interview psi nov14_PSI_nov14 28/10/2014 13:10 Page 2

SMOKE DETECTION


For example, in the retail sector, advancedfeatures like footfall measurement, dwell timeanalysis and heat mapping can help analysecustomer behaviour and inform operationaland merchandising strategy in the retailsector. In our project with Superdry weworked closely with our partners to develop asolution to automatically notify nearby staffwhen a customer enters the fitting room area,so they can immediately attend to offer helpand advice. We’ve also helped developbespoke integrations with the store’s videomanagement software and electronic articlesurveillance (EAS) system, to bring thedifferent aspects of physical security withinthe store onto one unified platform.

This is just one project, but itdemonstrates the principal of utilisingnetwork video in a way that has a measurableimpact on business performance. Surveillancecameras used in this way represents a reallyexciting development area and one thatpromises some unique innovations in theyears ahead.

How widespread do you think that 4Kwill be adopted in CCTV?4K has becoming an established industrystandard in areas such as movie production,and there’s no reason that it shouldn’t also becommonplace in the security sector. If youremember, we were among the first tointroduce HDTV network cameras into thesurveillance market, and we’re hoping tospearhead a similar transition to 4Ktechnology. We recently launched the AxisP1428 Network Camera, with this in mind.Unlike some of our competitors, who talkabout 4K products but don’t currently haveany available to distribute, our 4K camerasare already being deployed on projects acrossthe world.

As an IP manufacturer, how long do yougive analogue technology in the UK?This is a difficult question to answerdefinitively given the end of analogue hasbeen heralded almost every year since IPtechnology was first developed. A recentreport by IMS Research (now part of HIS),entitled ‘The World Market for CCTV and VideoSurveillance Equipment’, pinned its colours tothe mast when it forecasted that revenue fromnetwork video will overtake analogue for thefirst time ever during next year.

Certainly the general shift towards IP isdemonstrable. For the last four years, we’vecarried out our annual retail survey, looking atthis very trend, and monitoring the adoptionof IP as a preferred surveillance. While it

would be untrue to say that analogue is nowobsolete, the network video adoption curvegets steeper every single year. As IPspecialists continue to innovate, theemergence of even more sophisticatedfeatures and applications will furthercompound this trend. We’re clearly no longerspeaking in terms of ‘if ’ users will embrace IPtechnology, but ‘when’ and ‘to what extent’.

Do you have one piece of advice forsecurity installers? My best advice would be to focus on trainingand stay up-to-date with the latest industrydevelopments and trends. It’s very importantto know all the technical aspects of theproducts you are using – that’s a given – butoutside that, installers need to be able toprove their expertise across a wide breadth ofsecurity competencies. There are a fewqualification and training bodies nowavailable to installers, including our ownprogrammes.

Developing a good working relationshipwith your camera manufacturer will also paydividends in the future.

What will be the future trends andproduct directions in the market?Technology and features that were once thepreserve of big business – or at least thosewith big budgets – are now becoming moreaccessible to the everyday user. We’ve seenthis in the consumer tech market, and it’s atrend that’s closely mirrored in the securitysector. One example mentioned earlier is 4Ktechnology, which is raising the bar in term ofimage quality.

The other major development of course isIoT (Internet of Things), smartphones,smarthomes etc., phenomena which are alldriving the development of smarter networkcameras with increased functionality.

We’ve also placed a big emphasis onstorage and ‘intelligence at the edge’ –running smart features like automatic numberplate recognition at the edge. Advances likethese – pushing at the fringes of what’spossible from a technological perspective,driving forward greater affordability for endusers and broadening the applications ofcurrent security solutions – will be the keydrivers to accelerated uptake of videoanalytics and engineer a move to more mass-market consumption throughout 2015 andbeyond.

It’s very important toknow all the technicalaspects of theproducts you areusing, but outsidethat, installers needto be able to provetheir expertise

This year Axis entered the accesscontrol market with the A1001

EDIT interview psi nov14_PSI_nov14 28/10/2014 13:11 Page 3

Probably The Highest Accredited ARC In The Country.

Contact Nigel Bucklow: ARC Services on: +44 (023) 9248 8300email: [email protected] www.qvismonitoring.co.uk

Probably The Highest Accredited ARC In The Country.

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is now NSI Gold AccreditedMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII TTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIM O N I T O R I NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL TTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDN G L T D

AND SSAIB CERTIFIED CATEGORY 2 BS5979 BS8418 ARC AND RVRC IRELAND NEW EU STANDARD BS EN 50518

LONE WORKER BS8484


EDITOR’S CHOICE


EDITOR’S CHOICE

19

The security industry is busy and complex, so it’s easy to miss

new products and services as they get lost in day-to-day

activities. Every now and again, certain products grab our

attention so here we take a look at some of the products we

think you won’t want to miss this month.

360 degree camera with additional zoom functionalityThe Axis Q6000-E Network Camera offers a 360° overview provided by four 2 megapixel cameraheads, and when integrated with AXIS Q60-E simultaneously offers optical zoom on areas of

interest while at the same time maintaining an overview of areas of up to 20.000m (215,000sq/ft). AXIS Q6000-E provides multiple, individually configurable video streams in H.264 compression

to optimise bandwidth and storage and Motion JPEG is also supported for increased flexibility.Any AXIS Q60- E camera is easily mounted inside the AXIS Q6000-E, allowing existing AXIS Q60-E

installations to be upgraded to monitor wide areas, while simultaneously capturing every detail ofinterest. There’s no need for any mounting brackets or extra equipment as AXIS Q6000-E uses the same

brackets and network cable as the AXIS Q60-E, minimising time and cost of installation. The camera issupplied with Power over Ethernet Plus (PoE+) through AXIS Q60-E, eliminating the need for power cables.

www.axis.com

New kit range provides allnecessary equipmentEaton has announced the availability of a newrange of kits from its security business, which arebased around its i-on16 radio intruder alarmcontrol panel. Designed to provide installers withall the equipment needed for a range ofapplications, the kits are available in four variants- Essential, Audible, Communicating or Complete.

As its name suggests, the Essential kit offersall the basic equipment needed for an installationand is comprised of an i-on16 control panel, a KEY-KPZ01 keypad with two wired zones, a 734r radiodoor contact, three XCELRPT radio pet tolerantPIRs and five PROXTAGPK5 proximity tags. TheAudible kit adds a 760es two-way radio sounder,while the Communicating version adds a FOB-2W-4B two-way key fob, an i-SD01 speech dialler, aXCELWPT wired pet tolerant PIR and a WDC01wired door contact. Finally, the Complete versionincludes all of the products found in the other kitsin one package.

Matthew Phelps, managing director of Eaton’sSecurity business, commented, “The i-on16 kitshave been configured followingconsultation with our installersand surveyors to establish themost popular combinations ofproducts. The result is a selectionof easy-to-use, install andmaintain systems that are perfectfor residential and smallcommercial applications.”www.eaton.com

NVRs with integratedencoders allow use ofanalogue and IP camerasMilestone Systems has announced an new way tomake the transition from analogue to digitaltechnology so, says the company, there is no needto throw out older cameras that are still working,as users add new network devices to asurveillance solution.

The Milestone Husky series of NVRs will nowoffer versions with integrated encoders that makeit simple to connect analogue and digital cameras,which run on IP networks, to the same box. Thismeans that the customer can continue to useexisting analogue cameras and add IP camerasover time.

The Milestone Husky Hybrid NVRs are alignedwith the new Milestone encoder licensingmeaning that only one hardware device license isneeded for each analogue-to-IP encoder,regardless of the number of analogue camerasconnected to the encoder. This applies toencoders with no more than one IP license. TheMilestone Husky Series also supports theMilestone encoder licensing when externalencoders are used on the NVRs. End users canchoose from more than 200 encoders.www.milestonesys.com

EDIT ed choice nov14_000_PSI_nov14 27/10/2014 16:37 Page 2

www.psimagazine.co.uk20

EDITOR’S CHOICE

Distributed wireless securityalarm for discreetapplicationsPowerMaster-33 G2 from Visonic is a distributedwireless security, safety and control system. It issuitable for SME usage and for residentialcustomers who want a concealed alarm system.

PowerMaster-33 G2 utilises FrequencyHopping Spread Spectrum (FHSS) technologyand a two-way synchronised TDMA wirelessnetwork, for streamlined communicationand improved channel efficiency. With atransmission range of 2000m (6500ft) lineof sight, it reportedly covers largerpremises than traditional systems,without repeaters.

The PowerMaster-33 G2 accommodatesmore than 120 wireless devices; up to: 64zones, 10 KP-250 PG2 keypads, 32keyfobs, 8 sirens, 4 repeaters with optionalGSM/GPRS/IP modules and a range of PowerGperipherals. All devices are configured from thewireless keypad and offers remote configurationand diagnostics with system status indications.www.visonic.com

Eight cameras for detectionin all lighting conditionsCanon Europe has unveiled eight Full HD and1.3MP network cameras that combinedevelopments in hardware design with analyticsand dual streaming capabilities. The H-series (FullHD) comprises the VB-H43 PTZ, VB-H630VEvandal-resistant dome, VB-H630D fixed dome andVB-H730F fixed box cameras, whilst the M-series(1.3MP) includes the VB-M42 PTZ, VB-M620VEvandal-resistant dome, VB-M620D fixed dome andVB-M720F fixed box models.

Both the H-series and the M-series offermonitoring with detailed images and up to 15intelligent analytic functions. The built-inanalytics offer detection of movement, abandonedobjects, removed objects, camera tampering,passing and volume detection. Both series alsofeature Auto Smart Shade Control, whichautomatically selects the optimum exposure level.This feature helps ensure customers can achieverecordings and detection, even in difficult lightingconditions.

The new cameras will be available fromDecember 2014.cpn.canon-europe.com

360 degree 4K camera withbuilt-in analyticsThe WV-SF481 360° 4Kresolution camera fromPanasonic features sharp and

natural colourreproduction

with strong low lightperformance – the 1/1.7”

sensor operates down to0.05lx in black and whitemode enabling realday/night switching -providing a 24/7surveillance solution.

This is accompanied by ahigh resolution 4K engine,

providingclarity at the

centre and the rimof the image.

Aimed at applications such as banking, retailand logistics, the camera captures detail over awider area than is commonly achievable withtraditional security cameras, meaning greatercoverage with fewer cameras.

The camera serves both marketing andsecurity purposes, through heat mapping andpeople counting. This inbuilt analytics toolsallows the user to identify where people moveand stay within a room, which in a retail contextfor instance, can help measure the effectivenessof sales promotions, while data privacy isprotected through motion scrambling.business.panasonic.co.uk


Perimeter robotfor quick responseand patrolSenstar has unveiled RoboGuard,an autonomous perimetersurveillance robot that travels ona monorail and constantly patrolsa secured perimeter. It conductsregular inspections of the fence lineand can promptly respond to suspectedintrusions. A complete system consists of autonomous robots, eachcovering up to 1 kilometer (0.6 mi), with a battery charging stationfor every two robots.

RoboGuard has two primary modes: routine patrol, in which therobot scans and searches for perimeter anomalies such as holes in thefence or suspicious objects, and response mode, in which the robotacts as first responder and rushes promptly to an intrusion alert.

Aimed at remotely monitored unmanned sites where a timelyfirst response by manned guards would be impractical and/or costprohibitive, RoboGuard can also cost-effectively augment guardforces. The robot is controlled by Senstar’s Security ManagementSystem (SMS). senstar.com/products/roboguard/

Alarm system speaks for itself!The TAM401 ChatterBox Talking Alarm from Hoyles is a self-contained audio module with loud speaker. The system can playany type of sound file, be it tones, music or voice and is typicallyused as the voice sounder for an intruder alarm, buildingwelcome messages or general information messages.

The Chatterbox blends into existing systems with sound filesheld on an SD card . Four inputs allow up to 4 messages to betriggered. Professional recording of messages is available orusers can utilise standard messages free ofcharge from the message library. The unitrequires a supply of 12vdc which must bepresent before any sounds can be activated.www.hoyles.com

I’m Matthew Phelps, Managing Director of Eaton’s Security business. Working Smarter is a new series of columns where I, along with colleagues across the industry, examine the key issues affecting professional security installers.

We are all guilty of taking batteries for granted and most of us rarely give them a second thought – until they run out of power that is. Manufacturers operating in the security sector are highly reliant on batteries to power a range of devices including transmitters, receivers, panels, keypads and keyfobs, which is why they are paid such close attention.

There has been a move away from alkaline towards lithium batteries and their high density, long life, lower internal resistance and low self-discharge are all good reasons why this has been the case. However, lithium batteries are not without their downsides and the case for using alkaline is still a strong one.

The main problem with lithium is safety. Microscopic metal particles can come into contact with parts of the battery cell – leading to a short circuit and risk of fire. Once ignited, a single battery can cause any others located nearby to overheat and also catch fire.

This danger isn’t over exaggerated either. Those charged with investigating the cause of the UPS Boeing 747 crash near Dubai in 2010 found that a fire originating from lithium batteries being carried in the cargo hold had caused it. Incidents like this are the reason why there is so much legislation around the storage and transportation of lithium batteries.

As a result, the US Federal Aviation Authority (FAA) has banned lithium batteries being transported as cargo on passenger airplanes. The United Nations has also designated them as Dangerous Goods and transport by road, rail, air and sea is governed by strict rules and regulations.

Conversely, alkaline batteries are the most widely used in the world, accounting for a massive 70 per cent of the primary battery market in 2011 with 10 billion individual units produced worldwide. This is not surprising given that they are less expensive than lithium batteries, yet have a perfectly acceptable energy density, a very long shelf life, and good performance over a wide range of temperatures.

The easy availability of alkaline batteries compared to lithium is another plus point and Eaton’s Security business has a stated policy of moving towards standard alkaline battery sizes for its products – AA and AAA – wherever and whenever possible. The simple reason for this is that purchasing a packet of alkaline batteries at any time of day is relatively straightforward. Furthermore, by reducing the range of battery types used in our products lowers the total cost of ownership for installers and end users.

We also believe strongly in incrementally improving the sustainability of our products and our approach to batteries is an integral part of this. When it comes to keyfobs, for example, we ensure that ours use batteries that are readily replaceable, don’t need soldering and, when the certified battery manufacturer is used, the fob retains its CE approval - all of which extends the usable lifespan of the product.

This is why we have decided to use batteries that are simple to source, install and replace – resulting in a process that is no more difficult than changing them in a TV remote control.

Eaton’s Security business

Why don’t you tell us what you think at [email protected]

or visit us at www.touchpoint-online.com

Power Trip



22 www.psimagazine.co.uk

PRODUCT TEST

This is neither a high definition (1080p) nor a720p camera. The chip is a one third inchprogressive scan CMOS chip with a size of

1280 x 1024 pixels (giving 1.3 megapixels). Note,it is a progressive scan system, this being wherethe whole image is processed progressively “inone hit”, rather than where the viewed imagecomprises two interlaced fields of video. It is alsoneither a 16:9 aspect ratio, nor a 4:3 aspect ratio;it is a 5:4! It is an IP camera but it also has ananalogue output on a BNC, which is fullyfunctional whilst the IP output is active. This canhelp with lens setup and give the optional outputto a local monitor or video switch. It should benoted, however, that there are no specificationsassociated with the analogue output regardingvideo levels and sensitivity etc. The analogueresolution measured on a conventional PAL inputmonitor, was at best 400 TVL. There was alsoevidence of Moire (see bricks images).

When you come to setup the camera it is, asnow usual, necessary to install the manufacturerspecific “Installation Wizard 2” to enable thecamera to be detected and added into therecording devices. The detection of cameras is, ofcourse, using the MAC address of the camera toidentify all the Vivotek products on the networkand you are thus able to change the default IPaddress of the camera, using this software.Interestingly, the camera does not have apassword protection by default.

As with many IP cameras there are two IPstreams from the camera one with variable sizeimages and frame rates, with the other set to adefault of 640 x 480 for viewing on mobiledevices. The settings can be varied in terms offrame size, frame rate and quality. It should benoticed that there is a warning that if fixed qualitymode is chosen, at night with the increase ofnoise in the picture, that the data rate willincrease massively to accurately reproduce thenoise created.

This camera is rather unusual in that itincludes the interesting option of setting the backfocus using a defined custom window anywherewithin the overall image, thus meaning that youcan ignore objects either in front of or behind theposition of the “target”, which might causeproblems with an autofocus system.

The addition of up to five privacy maskwindows is very simple, using the mouse to create

the window size and place it, however theystrangely suggest that the mask should be “.. atleast twice the size of the object (height andwidth) you want cover.”

The power supply used for testing the camerawas a PoE switch. There are connections foreither AC or DC power on the terminal blocks onthe rear of the camera. It should be noted thatthe size of the conductors is restricted to whatappears to be approximately 20 AWG.

There was a little frustration in trying to set thecamera up. The manufacturers CD was used andinstalled on the laptop on which viewing wascarried out. The set-up software tries to find anactive internet connection, which in this case itcould not. Manual set-up was then carried out.The laptop being used has a Windows XP OS,which was then connected to a 24 port power overthe ethernet (PoE) switch and the camera wassimilarly connected into the switch, creating arevery simple network. Having used the Vivoteksoftware, to identify the IP address of the camera,this software was then used to try and set the IPaddress to a different of “domain”. The processwas followed three times, however the IP addresswould not change. On the fourth attempt, theaddress changed with no apparent problem andno obvious reason for the first three failures!

The camera was then viewed in a browser withthe default being Internet Explorer. Firefox andChrome were both tested and there appeared tobe no difference in their operation, but do notethat QuickTime software is needed as a “plug-in”to be able to view the images. With the data rateset at 8Mbps (maximum) and compression typeas H.264 with the largest image size and 25images per second the latency of our very simplesystem was just under four seconds.

The overall quality of the images and theproduction of the hardware was all good. This is acamera that I would quite happily install as anupgrade from analogue to an IP network system,because time could be taken to upgrade thetransmission whilst leaving the analoguesignalling paths in place and using the analogueoutput of the camera temporarily. The pdf manualis pretty good in that it is not the usual poorlywritten, badly worded document. The only realdownside to this camera was the hassleexperienced during the initial setup of thecamera, whilst trying to allocate an IP address.

PRODUCT TEST The VIVOTEK IP8155HP IP camera

7 out of 10

This is a 1.3Mpixel IP camera that comes in a box

complete with a lens and a bracket and user manual on a

CD with a paper quick start guide.

The Moire pattern experienced

“This is a camera

that I would quite

happily install as an

upgrade from

analogue to an IP

network system”

EDIT test both nov14_000_PSI_nov13 28/10/2014 13:11 Page 1

23

ADVERTORIAL

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extended for every year monitored until obsolete.

Meet the brandsWe’ve designed the solutions which cover the key

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replacement, dual path monitoring and high end

integrated signalling.

Smart. The smallest, smartestdual path signalling solution. Smart is the smallest, smartest dual path

signalling device available. 3G/PSTN (IP ready) or

IP/3G options have a range of Grade 2, 3 and 4

services to suit. Smart is just 107x89x20mm

(serial connection).

Go Plus. A new category of highreliability single path signalling. The new Go Plus solution defines a new category

of single path system. IP is used as primary and

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The ultimate in Digi modem replacement with the

lowest ongoing fees. Go Plus can be upgraded

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Go. Simple, powerful, single pathsignalling.Go is our range of single path signalling solutions

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WebWay. Communicate Smarter. Go your own Way.

About WebWayOne WebWayOne is an international service provider forthe security industry. Our headquarters,development, manufacturing and support are all inthe UK. We’ve provided secure communicationssolutions to leading retailers, banks, businessesand domestic properties in ten countries.

We’ve brought new innovations to market usinga measured quality process, making sure that theproducts installed operate to the highest standard,using the best technology available. We’ve beenfirst to provide a 3G roaming SIM as standard withall our dual path systems, we got the largestcatalogue of system integration and our real timemanagement solutions deliver real peace of mind tomonitored connections and those that rely on them.Our solutions have been independently tested tothe highest European Standards. Contact us for more information:[email protected]: 01635 231 500www.webwayworld.com

Chris Carter Brennan


26

PRODUCT TEST

The product does not need to be connected to aPC/Monitor. With its built-in web server simplyconnect the IPRM-4S to a router using a Cat5E

ethernet cable and then access the interfaceremotely through a web browser. It usesinternational standard IEC 320 Inlet/Outletconnectors.

This device has an email function that can beused in various scenarios and conditions. When apower port is activated or deactivated, the devicewill send an email. When the scheduler is used, thedevice will also send emails when ports areactivated or deactivated, allowing you to monitorthe time and date of your device status whichchanges directly within your email.

When connected to the network, this unit can beused to control four individual mains powersupplies, to various items of equipment that may,periodically, require resetting using the "three pinreset" technique (i.e. pull the plug out), but doingit using the network. The maximum output rating isa total of 10 A each means that you could run eachof the four outputs each at a nominal 575 W (2.5 A),

the maximum output from any individual output is6 A according to the PDF Handbook, however thelabel on the unit itself gives the maximumindividual output 8 A.

Interestingly, the manual shows images of therear panel with the four outlets and the textshowing indicates outwards total of 15 A.

One could argue that there should never be aneed for equipment to be remotely power cycled, inthat this always implies a failing of the systemeither in hardware or software terms. However, welive in the real world and we do indeed havesituations where this type of equipment isnecessary, plus you may have a need to just beable to remotely switch on equipment and thisproduct therefore fills a niche.

It comes in its cardboard box with a mini CDcontaining the PDF manual. Do you need anythingelse? Yes an input power lead would be useful. Theunit we had to test did not come with one,although the manual page 7 line 8 says "Pleaseuse the 10A Power lead provided that the mainsinput.." (Sic), implies that we should have hadone. Thankfully the IEC lead needed is a commonlyavailable type.

The CD did not auto run and we could not findthe Auto Run.html file on the CD. The IPEdit.exefile was run and the device was found on thenetwork. The factory default IP address is shownon page 9 of the manual, as 192.168.10.100, whichwe found to be incorrect. Having carried out afactory reset the IP address that was then showingin the QED IPEdit window was actually192.168.1.100, which meant for us it was necessaryto reset the IP address of the laptop (having presetit to 192.168.10.1) to enable it to communicate withthe IPRM4-S.

Once you get over the frustrations of the"inaccuracies" of the manual, there are someuseful features, such as the Auto Ping and timescheduling (with timing set via an NTP clockservice) for power cycling or just simple on and off.The Auto Ping is useful in that if you have a slightlyunreliable router, then if it is powered via the IPRM4 – S, then if communication with the router is losti.e. and has locked up, it will then automaticallyrepower and reset the router.

The unit can also wake-up automatically (andturn the power on) on the LAN when it is sent amessage on the LAN.

The IP Remote Power Management (IPRM-4S) is a 4 Port

Power Distribution Unit (PDU) and Remote Power Control

(RPC) system available in the UK via QED, which allows

you to control and reset a power supply. Alternatively, set

the timer to reboot at a certain date and time. It is

particularly useful when you need to restart an

unresponsive server that is in a remote site or location

thus avoiding inefficient call out journeys.

PRODUCT TEST

Velocity IPRM-4S

power system

7 out of 10

There are some

useful features, such

as the Auto Ping and

time scheduling for

power cycling or just

simple on and off


STANDARDS


Has Fast Format had its day?Asks Adrian Mealing -Chairman BSIA SecurityEquipment ManufacturersSection

Maybe that's the wrong question,and maybe it isn't. Our desire formore and more detailed

information from everything we interactwith is to some degree driven by technology, innovation and theavailability of information. It seems the more we have the more wewant, sometimes this is true even when the extra information addslittle or no value. Post recession it is no surprise that people are farmore savvy with their money, and want and expect more from theirinvestments. A security system is no different from any othertechnology purchase, and to that end, why is it still acceptable inmany cases to use a communications protocol which adds little ifany value to the installer or the end user.

Fast format, or pins is decades old, and has a limited capabilityin the amount of information presented to a monitoring station.When an activation occurs they know something has happened, butnot exactly what has happened. For example, let's take a typicalinstallation, alarm is triggered, and message is sent to the ARC, asecond activation and a subsequent message is sent. So the ARCnow has enough information from the site to call the responseauthority and or key holder. When the call is made, how muchinformation can be passed on? Basically, there has been aconfirmed alarm at this property, please attend. The respondershave no idea what they are turning up to, nor indeed where to lookwhen they get there. The same situation using an extended protocolwith more information available to the ARC and the respondersurely adds value to the service, the responders know where to lookwhen they get there. The installer if he needs to respond will alsoknow what to expect if called out. If no remote access to the site isavailable to the installer, at least he will have some informationavailable from the ARC.

Now all of that may be a fairly simplistic view, but it becomes farmore important when the site is not so simplistic. In a typical smallinstallation with a limited number of circuits, this may be enough,but on a larger site the information available to all involved is at thebest useless.

There is of course another side to this conundrum, Fast format orpins typically use a digital communicator connected to the clientsphone line. Now in days gone by when the telephone service in theUK was monopolised, the system was pretty much guaranteed towork. In today's world, the consumer has a much wider choice, andswitching of service providers is commonplace. The guarantee thatthe service will work no longer exists, and not only is the limitedinformation available from fast format not adding value to the enduser or the installer, it is also the most likely protocol to fall over ifthe service provider is changed.Next month: Standards update - forthcoming changes to Britishand European Standards

Fast forward?

EDIT standards nov14_000_PSI_nov14 27/10/2014 17:14 Page 2

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www.psimagazine.co.uk 29

POWER

Being ‘green’ is not always as straightforwardas turning off the power or changing thelightbulbs. For security systems the power

requirement is commonly 24/7, so can savings bemade and if so, where? Furthermore, in aneconomic downturn (even though times are morecomfortable today) do companies really see theirenvironmental impact as a key issue when it comesto security? However, they now have no choice.

In the past, companies have not been restrictedby environmental issues, nor was being ‘green’ acompulsory requirement and, as a result, someorganisations used being environmentally-friendlyas a method of showing how ethically responsiblethey were in advertisements.

Today however, with the widespread concernsregarding climate change, governments around theworld have deemed it necessary to includeregulations and legislation as to the performanceof business in terms of their environmental impact,which is now often referred to as the carbonfootprint. Indeed the impact of modern life on theenvironment is one of the major subjects raised athigh profile G8 Summits and governments are keento get “on message” introducing new targets andlegislation to reduce power consumption (the UKgovernment introduced carbon budgets as part ofthe Climate Change Act 2008 to help the UK reducegreenhouse gas emissions by at least 80% by2050).

The UK carbon budget places a restriction onthe total amount of greenhouse gases the UK canemit over a five-year period. Under a system ofcarbon budgets, every tonne of greenhouse gasesemitted between now and 2050 will count. Whereemissions rise in one sector, the UK will have toachieve corresponding falls in another.

The CRC affects large public and private sectororganisations across the UK, together responsiblefor around 10% of the UK’s greenhouse gasemissions. Participants include supermarkets,water companies, banks, local authorities and allcentral government departments.

The scheme is designed to target emissions notalready covered by Climate Change Agreements(CCAs) and the EU Emissions Trading System (EUETS) and features a range of drivers to encourageorganisations to develop energy managementstrategies that promote a better understanding ofenergy usage.

Organisations that meet thequalification criteria are requiredto participate, and must buyallowances for every tonne ofcarbon they emit.

Qualification for the schemeis based on electricity usage. ForPhase 2, organisations willqualify if, during the qualificationyear, they consumed over 6,000megawatt-hours (MWh) ofqualifying electricity throughsettled half-hourly meters.

Organisations that meet thequalification threshold mustregister using the CRC Registry,which is administered by theEnvironment Agency. Qualifyingorganisations have to complylegally with the scheme or facefinancial and other penalties.

Organisations which participate within the CRCare required to monitor their energy use, and reporttheir energy supplies annually. The EnvironmentAgency’s reporting system applies emissionsfactors to calculate participants’ carbon dioxide(CO2) emissions on the basis of this information.Participants must purchase and surrenderallowances to offset their emissions. Allowancescan either be bought at annual fixed-price sales, ortraded on the secondary market. One allowancemust be surrendered for each tonne of CO2 emitted.The allowance price in Phase 1 has been set at £12per tonne of CO2.

Fines for failing to report on annual emissionscould increase. Currently organisations are fined aone-off payment of £5,000; paying a further £500for each subsequent day reports are delayed, up toa maximum of 40 working days - or £20,000 sothere is quite a financial motive for compliance aswell as the environmental factor.

Security systemsA report by CMR Consultants states: “Despite itssimplification, the CRC can impose a significantcost and resource burden on an organisation. Inaddition, the scheme is being amended on aregular basis by the Government and there appearsto be no sign of this changing.” It also recommends

The power to changeWith the need to improve energy efficiency and cut emissionsin large public and private sector organisations in accordancewith the CRC Energy Efficiency Scheme, power alternativescould be the best option for your customers

For security systemsthe power requirementis commonly 24/7 socan savings be madeand if so, where?

EDIT power nov14_000_PSI_nov14 27/10/2014 17:00 Page 2

30

developing a carbon management strategy, budgetfor the energy consumption allowances fees, andinvestigate the most effective ways of introducingenergy-saving measures.

As previously stated there may be theimpression that energy-saving measures are notpossible for 24/7 fire and security systems,however there are simple alternatives that couldhelp your customers avoid CRC fines. In such casesit would certainly prove prudent to look atalternative forms of power supply such as switchedmode technology, already providing savings forvarious sectors of the market.

“Switched-mode is science, not magic,” saysTony Makosinski of Dycon. “It regulates voltage byrapidly switching a transistor so that it's either fully'On' when there is no voltage passing through orfully 'Off' when there is no current passingthrough.” The result of this process is minimalpower in the device, so very little is wasted as heat.Additionally, the devices are smaller because theydon't use mains transformers or heat sinks. Interms of the cost, it's the same as (or little morethan) conventional linear PSUs.

“If you change your current linear units toswitched mode, the investment payback period canbe as short as four months,” says Tony.

In addition to the cost savings in the amount ofelectricity used, there are other benefits ofswitched mode technology that would interest yourcustomers. Those benefits include: • Greater efficiency as the switching transistor

dissipates little power in the saturated and offstates compared to semiconducting

states

• Smaller size and lighter weight as the highweight low frequency transformers have nowbeen eliminated

• Integrated PCB 'transformer-less' design • Smaller footprint • Built-in AC connector • Power supply overheating protection • Battery reverse connection and charge

overcurrent protection.

In detailIntruder alarm systems frequently specify 1 Ampunits, but access control systems will typicallyrequire 3 Amp and 5 Amp units due to the powerrequirements of system peripherals. Conventionallinear 3 Amp and 5 Amp PSUs produce significantamounts of heat which means they often have to befitted 'in the open' to ensure sufficient ventilation.Switched-mode 3 Amp and 5 Amp units producevirtually no heat. They can be sited in ceiling voidsand cupboards, in turn making them more secureand less obtrusive. Access control systems containdevices which need considerably more power thanthose used for intruder detection solutions. Thesedevices - for example magnetic door releases andelectric door strikes - often create substantialelectrical 'spikes' when in operation.

“If you use a linear intruder alarm system PSU,this 'spike' can be sufficient to trip a fuse resultingin a door remaining open or locked shut,” explainsTony. A switched-mode unit has additional filteringto avoid this so that the door remains operationalat all times.

In the surveillance sector most conventionalpower supplies operate on 50 kHz - the samefrequency as many CCTV cameras - which can leadto spurious interference lines on video images thatmay be difficult to trace. “Better quality switched-mode PSUs operate on 66 kHz,” says Tony. “So, nointerference!”

Some specialist CCTV cameras operate on a verynarrow voltage band. Conventional PSUs can'tguarantee such an accurate voltage delivery so

use of such cameras can be limited. Switched-mode alternatives have a facility that lets youaccurately set and maintain any voltagebetween 12 and 15 V DC. It can even maintainthat voltage when main power is lost and the

system is relying on standby batteries. According to Tony, switched-mode has another

critical advantage - it can actually save the hostbusiness a small fortune in running costs: “If youspecify or use PSUs for intruder alarms, CCTV,access control devices, monitoring and/orcommunication solutions, IP network peripheralsor BMS systems then you're probably wasting over45% more electricity than is necessary.” In fact, any

12 or 24 V electrical/ electronic device employing

POWER


In the surveillance sector most conventional power supplies

operate on 50 kHz - the same frequency as many CCTV

cameras - which can lead to spurious interference lines

U


a conventional linear PSU will cost the user seriousmoney in the future. A CONVENTIONAL LINEAR 1 AMP PSU'S ENERGYUSE WOULD WORK OUT AS FOLLOWS: • Efficiency: less than 30% (though typically

below 25%) • Output power: 13.6 W • Input power: 30 W • Electricity used per annum: 403 kWh A SWITCHED-MODE 1 AMP PSU'S ENERGY USAGEWOULD WORK OUT AT: • Efficiency: greater than 80% (though typically

greater than 90%) • Output power: 13.6 W • Input power: 17 W • Electricity used per annum: 149 kWh (worst case

scenario) • Annual saving (kWh): 403-149 = 254 kWh

Savings and increased security aren't justrestricted to existing buildings and systems. Theconstruction phase of a new building or complex isoften the least secure. One reason for this is that,during the build process, these large sites use 110V AC electricity and only uprate to 230 V AC oncompletion of the building.

“As most UK security systems are configured for230 V AC in operation, the hassle of fitting atemporary 230 V AC power feed just to power them

is often considered difficult,”says Tony. “New switched-mode PSUs have beendesigned to offer a ready-built, high efficiency, multi-output DIN-rail for use withmost security and electricalsystems. A 110 V AC-input/12V DC-3A-output DIN-rail PSUcan be specified during thisphase. That will enable basicCCTV, access control andother security-relatedsystems to be fullyoperational even during the construction phase.”

When it comes to submitting a tender for anew contract any form of advantage is vital inorder to be offering increased return oninvestment or added-value. In the case ofswitched mode technology the systems havebeen shown to make savings than can bequantified - something that your potential clientswould be keen to see in any proposal. And notonly will they save money on power usage butthey will be more able to meet the legislation onconsumption and can use this informationhowever they deem fit to present it to market.

Sophistication is not about size The Integriti Security Management System is an IP connected

access control and intruder security system that offers

sophisticated centralised management for both small systems

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With a growing list of new installations take a moment to think of what you’re missing! The Integriti system offers an advanced suite of software,

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Moulden Way, Sulhampstead

Reading, Berkshire RG74GB UNITED KINGDOM

[email protected]

Untitled 2 1 4/12/2013 8:53 am

In the case of switchedmode technology thesystems have beenshown to make savingsthan can be quantified


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BIOMETRICS

Aconvenient way to establish higher securitywithin certain areas of a building is anappealing idea to many security directors.

Whether it’s to more highly secure the pharmacylab at a hospital, the laboratory at a governmentresearch facility or the tarmac at a small airport,some locations simply need to have morescrutiny paid to who is entering. Going beyondthe card only – something they carry – andadding a PIN – something they know – manyorganisations employ multi-factor authenticationat such locations. But, even that is doneirregularly as this often means a different readeris needed. Yet, even when this is undertaken,somebody else can use still use anotheremployee’s card and PIN.

Only biometrics realistically provides thesolution for authenticating “who” is at the door yetover the years since biometrics was first introducedonto the market it has had to deal with a certainamount of negativity such as that surrounding thestoring of personal data and the cost implicationsof commissioning and installing the higher securitymeasures. Meanwhile the technology itself hasevolved considerably since the first unreliablefingerprint readers came to light and adding anextra layer of authenticity today does not cause theaccess bottlenecks of systems of old.

According to Neil Thomas of Videx:“Fingerprint systems are the most common asthey require very little training and userstypically only need to use the devices a few timesbefore becoming familiar. Because of this ease ofuse, the demand for finger print readers hasincreased over recent years.”

The use of fingerprint readers also increaseslevels of security when compared to proximityreaders or keypads because PIN numbers can bediscovered and fobs or tokens can be lost, copied,or shared among colleagues. Also, PIN codes orproximity fobs can be given to an individual withno authorisation to access the premises.

“Several years ago, biometric readers wereused mainly in very high security applicationsincluding government and military properties butrecently their use has become more widespreadin commercial and residential applications,” saysNeil. “Typical applications for fingerprint readerstoday include access control within schools,hospitals, medical facilities and shelteredaccommodation, security within commercial

premises and controlled entry toresidential properties.Membership managementapplications within clubs,libraries, leisure facilities andcaravan parks has also increaseddue to their ease of use.”

CostMany installers have beenreluctant to use biometric readersinstead of conventional accesscontrol readers because of theirperceived high cost. Where lowercost options have been available,such as those using thermalsensors which were morecompetitive than the hi-endsensors, these have not always been reliable.Because of this, biometric readers have not beenconsidered conventional access control systemsby many installers. However, technology hasimproved significantly recently with theintroduction of more accurate, sturdy anddurable capacitive and optical sensors. As aresult, installers are starting to see the differencein quality and reliability at competitive pricesallowing them to propose a higher securityproduct and increase their margin compared toother access control readers.

In terms of reliability Neil Thomas reveals thattoday’s systems are not as fragile as theirpredecessors: “Although capacitive sensors area bit more fragile when compared to opticalsensors and need cleaning from time to time,they are more competitive, more secure andeasier to integrate into smaller housings,” hesays. “Readers now supplied with the latestcapacitive touch or swipe technologies are muchmore robust than previous capacitive sensorsbecause of the protective coating and metalframe. The use of capacitive sensors rather thanoptical also provides further advantages in thatfingerprints cannot be falsified by pressing afinger onto a mould.”

Access control gets personalThe three factors of authentication can give a range of access

control levels depending on the application. The highest level

of security comes from adding biometrics to the list

Typical applications for fingerprint readers today include

schools, hospitals, medical facilities and sheltered

accommodation, plus commercial premises and controlled

entry to residential properties.

EDIT biometrics nov14_000_PSI_nov14 27/10/2014 16:35 Page 2

34

Personal dataWith biometrics (as with some other forms ofsecurity) there exists the problem of personal datastorage, exactly who has access to it and howsecure it is. People not familiar with the technologymay be concerned that images of their fingerprintsare stored in the reader or the software. However,readers simply analyse the unique features foundwithin the patterns on a person’s finger andcompare them to the template stored in the reader.There is no actual image of the finger stored, onlydata containing the ridges and troughs of thefingerprint pattern.

“The move away from thermal sensors, whichtake a thermal image of your finger, to capacitivesensors, which take different points of yourfingerprint and convert them into encrypted codes,means that even in the case of theft of the readerpersonal data cannot be retrieved,” explains NeilThomas. “As added reassurance, systems are nowavailable using double technology combining a highsecurity MIFARE proximity reader with a fingerprintreader in the same housing. This method allows thefingerprint to be stored on the Mifare card which isretained by the user instead of the reader. Usingthis dual method means users have to present theirproximity card before their fingerprint.”

Furthermore it is not just the readers than cancheck the card and the biometric factors, it is alsopossible to have the biometric information storedin the access control card itself meaning that theproximity or smart card wouldn’t work unless

verified by the authorised person’s thumbprinton the card. Kim Humborstad of Zwipe

explains: “With a biometric card, the facilitywould reap all of the security and access

control advantages of the smart cardplus biometrics. A contactless card

credential, which works withproximity and/or smart card

readers, with on-card fingerprintreading is available to provide allthe assets of the card and

eliminate its most glaringdeficiency, not knowing who is

holding it. The biometric card quicklyreads the user’s fingerprint in less

than a second. Eliminating theproblems of solely deploying PINs and

standard cards, the wirelessly poweredbiometric card lets users authenticate

themselves directly on the card throughsomething they are, a fingerprint orthumbprint. Only then will the card system

activate the lock. This is much more secure thansimply using a standard card, which verifies onlysomething the user carries.”

The biometric card is described as being moresecure to use than other ID and authenticationsolutions and fingerprint data is captured by the on-card fingerprint scanner and is thereafter encryptedand stored only inside the card. No exchange ofdata is conducted with external systems. Thisprovides secure template management since thefingerprint never leaves the card. It also eliminatesuser concerns with privacy issues. The card isunique to the user and only the authorised cardholder can activate card communication with thereader. When a positive match occurs, the biometriccard activates encrypted communication with thelock or reader in the same way as other ISO 14443contactless proximity or smart cards.

One, two, threeFor those asked to add the most defining ofauthentication methods to access control,biometrics technology reading palm, finger, eye,facial, voice, ear or any other defining body partis the solution. But three-factor authentication isnot required in all areas of security and addingextra layers to any system will usually increasethe cost of the installation. Checking the exactrequirements of each application will help tokeep costs down as well as provide the rightsystem for the job. Fortunately with theadvances in technology it is fairly simple tomatch the requirements of the customer with areader and card, or both, to suit the application.It is worth remembering that in applications witha lot of users, there will often be a smallpercentage of people whose fingerprints cannotbe recognised due to damage or wear to thefinger print or because of adverse weatherconditions. Double technology readers will allowcertain people to have access with an alternativeproximity reader or keypad.

For the moment it seems that biometrictechnology will be associated with personal datarisks, but it is clear that the use of such securitymeasures is becoming more acceptable with thepublic as fingerprint technology features widely onlaptops and more recently smartphones – surelythe biggest growth area of technology for a decade.The next generation of technology users appears tobe quite comfortable with using biometrics and themore commonplace biometrics becomes the less“secrecy” there will be about its uses. We havemoved a long way from the first systems on themarket and the latest systems on the marketshould be able to help you find the rightcombination of processes to provide thecustomers’ required levels of authentication.

BIOMETRICS


Checking the exact requirements of eachapplication will help to keep costs down aswell as provide the right system for the job

U

It is now possible to have biometricinformation stored in the accesscontrol card itself meaning that theproximity or smart card wouldn’twork unless verified by theauthorised person’s thumbprint onthe card

EDIT biometrics nov14_000_PSI_nov14 27/10/2014 16:36 Page 3


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Megapixel cameras deliver ultra-detailed imageswith more useful information – but this comes at acost. The volume of data required to transport andstore these images has risen significantly. Thebandwidth demands that this places on thenetwork infrastructure and the increase inrequired storage capacity adds significantly tototal IP system costs. Disk space is one of themost expensive components of IP systems. Higherstorage costs can ultimately cost you thedifference of winning the next large project. Thebest place to reduce these costs is at the source –in the camera. And this is where Bosch takes amulti-pronged approach to reducing the quantityof data while retaining high quality of image: • Content-based Imaging Technology (CBIT) to

reduce noise• Region prioritization to target important

information• Optimized encoder efficiency to increase

compression ratiosThe combination of these technologies has a

significant impact on the bit rate/quality ratiowhich is directly proportional to storage andnetwork costs.

The key to noise reductionNoise is a random pattern of pixels visible in theimage. Some degree of noise is always present inany electronic device that transmits or receives asignal. Image noise is an undesirable by-productof image capture and the most detrimental factorin clogging the encoding process which leadsdirectly to exaggerated bit rates for a given image.

Megapixel cameras are more susceptible to noiseas the pixels on the sensor are smaller and are notable to collect as much light. More amplification isrequired which introduces noise. Low-light scenesalso contribute to an increase in noise levels.

A first in the security industry, Boschintroduces a new technology for controlling theimage processing. Content-based ImagingTechnology (CBIT) is an intelligent sceneanalysis system that examines the actualcontent of the video image and providesfeedback to the digital signal processor (DSP) tore-tune the image processing.

Bosch is the only security cameramanufacturer with full control over imageprocessing with intelligent video analysis (IVA)and Motion+. With this ground-breakingplatform CBIT enables the sensors, the imageprocessing and IVA to work as one module. CBITradically improves the image quality in manyareas but also has considerable impact whenused to reduce noise.

Turning iDNR into real savingsThe savings that can be achieved with iDNR areeasy to calculate. In our tests, bit rate reductionshowed savings of up to 58 percent in oneexample. This can be directly correlated tosavings realized in storage costs. So, in essence,if a video storage device costs 8.000 you maypossibly only need to spend 3360 for the sameamount of image detail being stored.

Bosch has engineered the ability to tune theimage pipeline based on scene content. As aresult of this, we are able to implement IntelligentDynamic Noise Reduction (iDNR) which canreduce noise in an image based on motion andlight levels. iDNR generally delivers up to 50percent bit rate reduction over standard VBR inscenes without motion. Combined with the fullrange of CBIT features, this means an overallreduction of up to 30 percent for your surveillancesystem – this means a dramatic reduction inrequired storage space, power and cooling whichenables you protect your assets, your budget, andthe environment.

Remember, it is always possible to reduce bitrate - but this normally affects image qualityadversely. The key benefit of iDNR and regionprioritization is that you get significantly lowerbandwidth without loss of image quality.

Bosch cameras provide the most usable imagepossible by optimizing the detail-to-bandwidthratio. This equates to considerable savings onstorage costs without jeopardizing image quality!Ultimately, the Megapixel camera that providesthe highest quality video with the lowestbandwidth and storage requirements will be themost desirable choice for the customer.

INTELLIGENT DYNAMIC NOISE REDUCTION (IDNR) TECHNOLOGY


Innovative technologiesfound in Bosch HD andMegapixel IP camerascan effectively reducenetwork bandwidthrequirements andsubsequent storagecosts, whilemaintaining highquality and detailedimages.

Intelligent Dynamic Noise Reduction (iDNR)Classic noise reduction can take two forms. Spatial noise reduction averages thepixels within a frame to reduce noise. Temporal noise reduction involves averagingpixels over several frames to cancel out noise artifacts.

Intelligent Dynamic Noise Reduction (iDNR) is a new approach that uses acombination of these two methods and dynamically adjusts them based upon lightlevels and the CBIT analysis of moving objects in the scene.

Temporal noise reduction is very effective for static images but can causeproblems when there is motion in the image. If temporal noise reduction is appliedto moving objects, ghosting may be visible in the image where objects are blurred orrepeated. CBIT analysis identifies those frames in which there is movement andpasses this information back to the DSP which then adapts the temporal noisereduction for these frames.iDNR uses three factors to control spatial and temporal noise reduction: • CBIT movement analysis • Scene light level • User-set levels

By combining these processes, iDNR optimizes bandwidth by dynamicallytuning the degree of noise reduction based upon an analysis of important objectsmoving through the camera’s field of view. When the scene is quiet or no motion ispresent, bandwidth is minimized. When an important object is detected, bandwidthincreases to capture maximum details. iDNR’s advanced algorithm can reduce bitrates and storage requirements by up to 50 percent in certain scenes withoutreducing video quality.

EDIT bosch ed_000_PSI_apr13 20/01/2014 21:55 Page 1

2


NETWORKING

Many people will use their computer formost of their business needs, includingcorrespondence, invoicing, accounting,

documentation and research, instead of looking tophysical tools as simple as a pen and paper or abook. Similarly, there are hordes of people outthere who, in this technological age, will prefer todo any form of every day communication behindthe safety of a computer screen. Ordering a take-away, booking a table in a restaurant, planning atrip or even organising a meeting - all of thesetasks can easily be completed by usingtechnology.

So with this dependence on technology inmind, why do we still continue to put the ourvirtual security at the bottom of our list ofpriorities, instead ensuring that physical toolshave the best possible insurance and yet leavingour internet based possessions uninsured andinsecure? These days, businesses put a lot ofeffort into ensuring that their physical assets suchas cars, equipment, offices and computers areinsured and secure, so why do they not give thesame amount of consideration to virtual security?

For example, a business that uses CCTV toensure that their premises are safe is putting timeand money into ensuring the security ofsomething physical. However, the chances are thatthis business has not considered this technologyneeds some form of virtual security as well. CCTVequipment can be hacked into, just like any othercomputer, and valuable data can easily be lost orequipment tampered with remotely with just oneslip or little mistake. When CCTV equipment wasnot connected to the internet and was purely acamera, cable and a video tape, this would nothave applied. However now that technology hasmoved on, we need to think about where CCTVimages are stored, how they can be accessed andwhether they are secure.

So what is “Physical” and “Virtual” security?Whilst physical security involves making safeassets you can touch, such as cars, houses, andcomputers, virtual security involves the protection

of data and other information that is storedremotely across the internet, or in the cloud. Manybusinesses use cloud storage and softwaresystems for their day-to-day business, includingpayroll, invoicing, provisioning, banking and othersensitive information. Compared to the US, wherecompanies are forced by law to take reasonablesteps to protect themselves from cyber attack, UKcompanies do not spend a lot on cyber securitydespite the havoc which can be wreaked on abusiness by virtual crime.

Virtual security isn’t just a fad and it isn’t goingto stop being important. Businesses need to learnthe importance of keeping data safe and thisapplies to the CCTV security sector as well. Whilstyou are protecting physical assets throughsurveillance, you are transporting sensitiveinformation across the internet when retrievingimages and holding highly confidentialinformation about key holders and other sensitivebusiness data on your own systems. It isimportant to your business to avoid thedevastation of data loss and the impact of theconsequences associated with that. You may havenever thought about it before, but your companycould be a target for virtual criminals due to thenature of what you do.

Once a device or technology is left unsecured,criminals may prise away your important data,your employees’ sensitive information and evenaccess to your finances. This could havedevastating results in your business and impactyour clients too. Therefore, assessing the risksassociated with transmitting data across theinternet and mitigating these by investing in yourown virtual security should be taken very seriouslyindeed. The attitude companies can hold is,unfortunately, “it won’t happen to me”, but thechances of it happening to you are exactly thesame as the chances of it happening to thebusiness down the street. If left to chance, it willeventually happen to you, so why don’t you takesteps now to enhance your virtual security as thesooner you do, then the safer you will be.

Physical vs virtual security

EDITOR Andy CluttonTel: 020 8295 8308E-mail: [email protected]

DESIGN & PRODUCTION Matt JarvisTel: 020 8295 8310 Fax: 0870 4292015E-mail: [email protected]

ADVERTISEMENT DIRECTOR David LewisTel: 020 8295 8309 Fax: 01322 292295 E-mail: [email protected]

DISPLAY ADVERTISING Paul AmuraTel: 020 8295 8307 Fax: 01322 292295 E-mail: [email protected]

ADMINISTRATION Tracey BealeTel: 020 8295 8306 Fax: 01322 292295 E-mail: [email protected]

MANAGING DIRECTOR Mark Quittenton

CHAIRMAN Larry O’Leary

Security-based editorial contributions to PSIare welcomed, and the Editor reserves theright to alter or abridge text prior topublication. The views expressed in PSI arenot necessarily those of the publishers.

Editorial and Advertisement OfficePRO-ACTIV PUBLICATIONS LTDPO BOX 332DARTFORDDA1 9FF© Pro-Activ Publications Ltd 2014

All rights reserved. No part of this publicationmay be reproduced or transmitted in any formor by any means, electronic or mechanical,including photocopy, recording, or anyinformation storage and retrieval system,without permission in writing from thepublisher.

ISSN: 1360-6476

PSI is currently available for an annual subscription rate of £48.00 (UK only)

We live in a modernage where technologyis changing so rapidlythat sometimes wecomplain of not beingable to keep up. MDof Beaming, SoniaBlizzard, talksthrough our priorities

EDIT psi x pp3_PSIX_aug14 27/10/2014 17:05 Page 2

When it comes to integrated securitysolutions, today’s installers are having tocontend with a phenomenal array of

systems and providers in their quest to deliver asolution for their customers. Along the way theyneed to seriously consider whether the best route isto deal directly with one large multi-national vendoror, instead, to turn to a number of specialistproviders who can bring the pieces of the puzzletogether. Of course at a practical level, whicheverpath is chosen it is all about whether specificelements, such as an access control or alarmsystem, are actually going to work together in aseamless way.

For large scale projects, like office complexes,airports, hospitals or manufacturing plants,installers may be tempted to specify one majorsupplier for the bulk of the security systemelements. Often there is a belief that this is the bestway to tap into the expertise necessary to combinedisparate systems in a coherent, risk-free, way. Ifthings do go wrong the thinking goes that at leastthere is only one person to seek out for remedialaction. However, from the outset, it needs to beappreciated that there can be a downside to literallyputting all of your eggs in one basket.

The reality of taking a ‘one provider fits all’approach and working with a ‘generalist’, may bethat, although on the surface everything operatestogether, by virtue of the security systems’ commonorigins, a performance gap can be left that couldotherwise have been bridged. By limiting theoptions, each security integration element is, inreality, going to be less likely to represent the mostinnovative, or user friendly, solution that could bedelivered.

Obtaining a proper understanding of acustomer’s needs must be top of the agenda for allparties involved in the security system integrationprocess, including, critically, installers. From aHarmony Alliance perspective, we feel that it is timefor a re-think on how security integration isconducted by focusing on a way of combining thebenefits of a ‘one-stop-shop’ with specialistproviders’ expertise whilst also ensuring, crucially,that the process is solutions-driven. Consequently,companies who may not be the biggest players inthe marketplace overall but who lead their ownrespective fields - whether that be intruder alarms,access control, detection at the perimeter orsecurity system power supplies – should be given amuch greater role at the project level. The reality isthat when they coordinate their efforts thisknowledge can prove invaluable in helpinginstallers, and end users, to unlock a solution thatis fit-for-purpose.

Considering the Harmony Alliance, for example,our initiative, launched at the recent Global Security

Summit, is all about bringing specialist like-mindedproviders together – with complementarycapabilities - who can offer a new perspective onmajor projects beyond that offered by traditionalplayers. We believe that, moving forward, it makessense for the market to focus on ‘best of breed’security integration coupled with the reassurancethat each part of the system has the potential towork together. Crucially, with the Alliance, at theproject level, we are not looking to offer productswithout first appreciating the real requirements onthe ground.

In some respects the new Alliance we havecreated, which features five UK-headquarteredelectronic security manufacturers - specificallyElmdene International Limited, GJD, ALT, Texecomand TDSi - formalises already existing links whereproducts from several companies have commonlybeen specified together. A good example of this isthe fact that in recent years there has been arequirement from customers using Texecom’sintruder alarm products to be able to integratethese with TDSi’s access control systems.Ultimately, this led to an announcement earlier inthe year regarding compatibility by the twocompanies.

We believe the Harmony Alliance very muchreflects the demand for new thinking on the ground.The rolling out of this initiative is designed todeliver the sort of product breadth, and reach,necessary to compete head-on with the establishedcompetitors in the marketplace across a broadspectrum of security applications. It is all aboutopening up choice in the marketplace. No longer doinstallers always want to be tied-in with atraditional player to achieve the seamless, and wideranging, integration they are looking for. If weconsider an airport in this context, where there is aneed to secure key areas and assist passengermovement, the combined expertise of specialistproviders can be wide ranging. It is perfectlypossible in this way to encompass: access controlreaders and controllers, intruder alarms andwireless products, external movement detectors - toprovide an early warning of potential dangers - andhighly efficient and reliable power supplies to meetthe demands of security-critical components.

So the message for those installers with a majorproject in mind, and looking to bring togethermultiple security elements, is that today there aremany more options out there in terms of who youcan work with, and how the right solution for yourclient’s needs can be delivered. Certainly, we feelthat the Harmony Alliance is indicative of the waythat security integration is moving, particularly,given the level of knowledge needed to keep upwith the advances in any one specific area. Bycombining key product specialists under oneumbrella in initiatives like this there is now thedepth and range in place to help ensure that thesolution which is being proposed is actually fit-for-purpose.

ALTOGETHER NOW


Clym Brown,spokesperson for theHarmony Alliance,looks at the subject ofjoined up thinking forsecurity integration

harmony_000_PSI_apr13 11/09/2013 12:37 Page 1

4

Who we areA group of UK-based, world-class electronic security manufacturers have united to create something never seen before - an alliance that brings together best-in-breed specialists collaborating to offer customers

compromise. Through cooperative product developments, support and distribution partnerships and an open-arms approach to support, they are working to improve the customer experience for installers and end users around the world.

Collaborate – Innovate – ProtectHarmony alliance members are experts in their specialty. The alliance brings them together to develop unique solutions for customers, making each individual part of the security system work more effectively with each other part. They work with integrators to help customers solve problems, and ultimately, protect the lives, livelihoods and properties of our end-users.

[email protected]

ALLIANCE MEMBERS:


How to bring the latest security andsurveillance systems (e.g. CCTV), as well asonboard entertainment technologies

(Infotainment) such as passenger display screensand WiFi services, to the demanding rail sector isa challenge. Reliability of these onboardtechnologies is critical for both train operatorsand passengers, while also improving themaintenance of onboard devices when trains areon the move.

Designed for harsh industrial environments,ruggedised Ethernet managed switches have theability to check the connectivity status of theattached device. If the device becomesunresponsive, it can be automatically restartedand a desired notification of the incident is thensent to the requested parties. This type ofsolution allows for the first-line support step tobe carried out regardless of the location or time ofthe incident and the corresponding alerts can betracked in order to build a clearer picture ofwhether a particular device or unit is in need ofrepair or maintenance, and if so, the appropriatescheduled maintenance can be arranged, withoutthe train having to be removed from the track.

Today, as more data is being used anddemanded from rail operated services and forpassenger requirements, a Gigabit backbone ofthe core train network is now typically requiredfor these products and services. This backbone isperfect for providing onboard CCTV and WiFiservices.

For network hardware such as Ethernetmanaged switches and end devices (CCTVcameras, Infotainment displays, WiFitechnologies, etc.) it is important to consider theIEEE standards relating to Power-over-Ethernet(PoE), as some hardware manufacturers providenon-standard versions. The original IEEE standardfor PoE devices is designated as 802.3af normalPoE maximum 15.4Watts per port. However, thispower rating may not be sufficient for the latesthigh power cameras, particularly the units thatoffer PTZ (pan-tilt-zoom) functionality. Many IPcameras now have integral motors and drives orother features such as fans or heaters.

Some switch manufacturers may only offerunits that satisfy the normal PoE power standard(i.e. 15.4Watts), which may not be sufficient. Thelatest IEEE standard is designated as 802.3atHigh power (or PoE+) maximum 30Watts per port.PoE+ therefore allows more powerful PTZ camerasand other onboard Infotainment technologies tobe deployed.

Even if an existing rail carriage network alreadyhas a variety of non-PoE switches installed, theIEEE POE+ standard specifies that plugging in a

non-PoE unit to the network will not harm thisdevice as power is not sent until the switch(Power Sourcing Equipment) and the end device(PD powered device) have confirmed via an‘automatic system check’ that PoE is actuallyrequired by the device.

Another key benefit of deploying PoE/PoE+switches is that deployment costs are reduced, asadditional cable runs are not required throughoutthe carriages. This also reduces the total weightof cabling, which contributes to improved fuelefficiency of the train. Cable looms are veryexpensive and so anything that can be done toreduce the amount of cabling required and thespace needed for ducting of cables under carriagefloors and overhead, is attractive to a railoperator.

If a train is currently taken out of service for aroutine maintenance check after a set number ofhours, by deploying managed switches, thisservice interval can be increased and savingsmade by monitoring onboard equipment andsystems. An example is the deployment of amanaged switch to monitor a rail carriage doorsystem, a safety-critical system. Early indicationsof wear or impending component failures can bereported early and any remedial action taken inplenty of time before the door system failscompletely forcing the train to be taken out ofservice.

Other advantages of PoE/PoE+ switches arethat they offer a variety of manageable features.

All switches should be certified to the relevantEuropean Rail standards, i.e. EN50155 andEN50121-4. In addition, the following factors mustbe carefully considered before selecting asuitable supplier of managed switches:

Extended Life - Most rolling stock and railprojects require an extended unit shelf life of 15years or more. Industrial, ruggedised switchesshould therefore be selected on the basis thatthey would satisfy this extended product lifecycleand allow the train operator to “fit-and-forget”these switches. This also means that anyhardware spares (and product software updates)must be available throughout this extendedperiod.

Vibration-Resistance - When selecting asuitable switch for a rail application, vibration isanother critical factor to consider. This isimportant as the switches may be installed closeto a railway line. The vibration from trainstravelling past 24/7 is therefore often sufficient tobreak any standard device within a short period oftime. Similarly, if the switches are installedonboard a train, they will have to withstand thehigh vibrations from the engine and from the

PoE+ allows more

powerful PTZ cameras

and other onboard

Infotainment

technologies to be

deployed

6

Ensuring onboard availability


For onboard rail

applications, ensuring

maximum availability

of security and

surveillance systems,

as well as passenger

services, is critical. The

deployment, operation

and maintenance of

such systems are

equally important, says

Santos Muro of

Korenix UK

EDIT psi x articles_PSIX_aug14 27/10/2014 17:06 Page 1


CONNECTIVITY

continual movements of the carriages as theytravel along the track.

Almost all onboard systems have issues witheither loose connections or internal componentsfailing due to high vibrations, typically after only acouple of years of service. It is thereforerecommended that switches are mounted withM12 Ethernet connectors as the emergingstandard for on rail communications. This willprevent vibration damage to both the cable endsand switch ports, ensuring constant connectionthroughout the product lifecycle.

Temperature Rating - In train security andsurveillance applications, as well as onboardpassenger Infotainment systems, typically at leastone managed switch is located in each carriage orin a junction box at the trackside, with otherswitches installed at the point of the CCTVcamera. Here, a key factor to consider is thetemperature rating of the switch. Most switchesoperate between 0°C and +40°C. However, overthe past few years, temperatures across Europeand the UK have been pushing towards newrecord highs, with summer temperatures in thehigh 30s and winter temperatures as low as -20°C, particularly in the more rural locations. Inthese environments, ruggedised switches need tobe deployed. Designed from the component up,these switches typically offer operatingtemperatures of -40°C to +75°C, although this willvary from one switch manufacturer to another.These switches have typically undergone rigorousspecialist testing to ensure that they can operatereliably at these extreme temperatures.

Onboard Power - Unlike most industrialenvironments, on a train, availability of power ismuch less reliable and is more prone to spikesand voltage drops. This means that most raildevices including switches require a very wideoperating range in order to ensure not onlycontinued operation, but also to prevent damageto the equipment. For example, on train enginestart-up, power is often cut off completely to theswitches initially and then put on again after ashort period of time. Switches must be designedto cope with this fluctuating availability of power.

Typically, if a switch is deployed on a mainpower line of a train, even though the switch israted at 110V DC, it may be required to operateover a very wide voltage range of between 77Vand 137V DC.

Unmanaged Switches - Some rail operators arestill considering the use of older, unmanagedswitches for onboard train solutions. While theseswitches can seem more cost effective in theshort term (due to their lower unit cost), over thelong term, new applications will be identified thatwill almost certainly require managed switches tobe installed, which means that twice theinvestment will be needed.

Unmanaged Ethernet networks do not have thevariety of data management and security featuressuch as VLAN, QoS and IGMP (see below in‘software’). These are used to ensure security ofdata between different vendors sharing thenetwork. These types of features enable priorityto be given to certain types of data traffic over thenetwork. For example, vendor systems that areeither safety-critical or provide high security datacan be given higher priority than other vendorsystems over the network. Also, in the case ofvideo surveillance applications, managedswitches also provide features that preventnetwork storms, which can interrupt the reliableoperation of safety-critical surveillance cameras.

All managed switches should operate on ‘open’connectivity standards, allowing for completeinteroperability with other products and vendors.Switches should be provided with software thatallows full configuration into any networktopology. As with all software, patches and bugfixes are required from time to time. These arestandard across all reputable switch manufacturerranges and are typically provided free-of-chargeto customers. Allowing software updates alsooffers the opportunity of providing rail operatorswith new additional features to an existinghardware platform as these are developed overtime, which is critical if the devices are required tooperate reliably over an extended life of 15 years.

Switches should also be supplied with built-inprotocols (switch ports) such as VLANs (VirtualLocal Area Networks) to allow multiplecompanies/vendors to share the same physicalnetwork/backbone installed on the train, whilesimultaneously ensuring full separation of data.

Managed switches also enable detailedreporting of network activity, allowing formaintenance to inspect what has been happeningto a particular onboard device over time andensuring the correct product support.

All managed switchesshould operate on‘open’ connectivitystandards, allowingfor completeinteroperability


SMART SECURITY

The ability to record in real-time the images from 64 x2 Megapixel cameras may

be impressive, but it is thefeatures that make the SRN-4000 so highly resilient andeasy to use that are likely toattract the attention ofinstallers and system integrators who are lookingto minimise the total cost of ownership of theirclients’ video surveillance systems.

The SRN-4000 is able to simultaneously recordand multi-stream the transmission of images at ahigh bandwidth speed of 400Mbps. It also offersthe potential to record and store, via 12 internalhard drives, video captured by 64 x 2 Megapixelcameras for up to 108 days or up to 43 days forthe same number of 5 Megapixel cameras. As wellas the full range of Samsung Techwin IP networkcameras, the SRN-4000 also supports othermanufacturers’ cameras which are ONVIFcompliant.

The 12 internal hot-swappable hard drivessupport RAID5 and RAID6 recording whichprovides protection against unrecoverable readerrors as well as whole HDD failure. The SRN-400also features an iSCSI interface giving usersaccess to very large storage devices, if required.

A lot of thought has gone into the SRN-4000’son-screen user interface to ensure that it can beconfigured in only four steps using the ‘EasySetup’ wizard, whilst cameras can be registeredwithout complication via a quick set up process.The provision of a local monitor output meansthat a separate PC is not needed to carry out anyof these functions. A mouse and a monitor cansimply be connected directly to the SRN-4000 andinstallers can then easily add and set up cameras.

“The SRN-4000 has a long list of featuresdesigned to ensure that it is highly reliable andresilient as well as easy to use and operate,” saidTim Biddulph, IP Product Manager for SamsungTechwin Europe Ltd. “Our design engineers have,for example, built in a hard drive ‘Hot Swap’facility so that recording is not interrupted if afault occurs, whilst power reliability is enhancedby way of a dual power supply. The SRN-4000 will

continue to operate with a single power supplywhile the failed unit is replaced.”

Fast and efficient searching The SRN-4000 enables users to quickly find andreview video of any incident by using acombination of advanced motion detection as wellas video analytics and metadata search options.Images can be searched by classification, e.g.keyword search such as ‘car’ or ‘people’, whilst aheat map feature provides the opportunity tostatistically analyse concentrated spots ofactivity.

Samsung Smart Security The Security Solution division of SamsungTechwin manufactures video surveillanceproducts designed to meet the current and futureneeds of security professionals. The productsutilise innovative technologies, many of whichare unique to Samsung Techwin and which candeliver tangible benefits and outstanding value tothose involved in combating criminal activity,whilst offering time and cost saving advantages toinstallers and system integrators.

Samsung Techwin’s’ philosophy of deliveringSmart Security is reflected in a product portfoliowhich provides customers with the flexibility tochoose the best solution for the job in hand. Acomplete end-to-end IP network solution rangeincludes NVRs, licence-free viewing and recordingsoftware and an impressive line-up of highdefinition megapixel cameras which featureSamsung Techwin WiseNetIII DSP chipsets andincorporate our ‘Three pillars’ of development;Image quality, Bandwidth Utilisation and Ease ofUse. ‘Hybrid’ options include encoders which

provide a cost effective and easy toimplement method of addinganalogue cameras to an IP networkbased video surveillance system.Customers also have the option tochoose from a comprehensive andcompetitively priced range of

analogue cameras, DVRs andmonitors.


Samsung Techwin launches

high performance 64

channel NVR

Feature-led performance

The SRN-4000

is able to

simultaneously record

and multi-stream the

transmission of

images at a high

bandwidth speed of

400Mbps

EDIT article 6 plus article 2_PSIX_may14 28/04/2014 21:30 Page 1

8

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10

Smart mobile devices have, by their verynature, brought voice and data convergenceto a mass market. It’s easy to be convinced

they offer a panacea communications solution –addressing all needs and offering the best valuefor money. However, when criticalcommunications are a key requirement thesituation can become much more complicated andit may even become clear that separating voiceand data systems could be a better solution,which could contradict the UnifiedCommunications trend. It is certainly possible tobring voice and data together when plannedcarefully with the right level of consideration forthe longer term but it may not be that one size fitsall and alternative designs and infrastructure mayprove to be a more effective solution.

One of the biggest benefits to usingsmartphones in an organisation is the ability tonot only use the commercial cellular services butalso private networks (either a privatecellular/GSM network or even a WIFI-enabledsolution) – and rightly so, this is the kind offlexibility that is highly useful and simply was notavailable in the past. Today we continue to buildour onsite networks and links to the outsideworld to provide high speed rich data content tosuit our needs. However, as each year passes thecontent, definition of graphics and tolerance todelays shift, requiring us to carefully manage andupgrade our onsite wifi and internet connectivityso it provides the best for our employees for theforeseeable future. We continue this stepwiseinvestment to keep abreast of IT demands of ourusers and as far we know this trend is set tocontinue. So is introducing VoIP, (Voice over IP),

onto WiFi network that continually struggles tokeep abreast of our needs counterproductive, aswhile it uses an existing asset, upgrading forvoice is not inexpensive. The answer is not asimple one. The issue with VoIP is that voice grabsbandwidth making less available for data. As westruggle to keep up with our data needs,introducing something which deteriorates ourlevel of service, may not be sensible. We alsoneed to consider vulnerability to disruption. IfWiFi goes down and we lose voice and data, thedisruption is more serious to the business thatjust losing data. So should businesses, especiallywhere comms are an important part of theoperations, consider voice and data separately?

When it comes to voice communications, VoIPsystems have long been touted as a cost-effectiveand user-friendly way of making voice calls whichare perfectly suited to running over powerful WiFisystems. However, the downside to using VoIP is thebandwidth resources it demands to carry voice overa network. While it uses an existing asset, upgradinga WiFi network for voice is not inexpensive.

For many organisations it will involvesubstantially increasing the WiFi capacity to gainthe desired result. Modern voice systems such asonsite mobile networks could bring the benefitsof smart devices and onsite reliability to anorganisation without the burden on IT withsavings not only in terms of the systems and thefinancial outlay for them, but also with regards tothe time and resources required by the IT teamand department in running them. Whilst there areconsiderable benefits to incorporating the IT andcommunications functions in one department, italso means that the resources of this department

As we struggle tokeep up with ourdata needs,introducingsomething whichdeteriorates our levelof service, may notbe sensible

Smart communicationsAndrew Jones,Marketing Director atMultitone explains whyit is sometimes betterto separate voice anddata systems



11

VOIP/DATA

The use of a private

mobile network has

many advantages when

smart devices need to

be part of the future

communications mix

can suddenly be heavily stretched. It’s a bold statement, but could it be better to

separate voice and data systems? Whilst thisseems to contradict the popular unifiedcommunications message, when an organisationwholly relies upon its communications havingdiversity and resilience is a very desirable feature.In some cases this might feel like a stepbackwards – but actually this is a great strengthof using smartphones which are able to utiliseboth WIFI and private or public GSM mobilenetworks and making full use of dedicated appsto administer this efficiently. It also means thatthe IT/Communications team can plan in detailthe best ways to address communications needsfor data without the interruption of voice.

The use of a private mobile network has manyadvantages when smart devices need to be partof the mix. Owning a private GSM network onsitecan be economical whether deployed throughonsite base stations or over a DAS (DataAcquisition System) network. It will not onlyremove public mobile network dead-spots withinbuildings, it also provides resilience when thenpublic networks become congested or experiencefailures. Equally, onsite calls are owned andmanaged by the business so capacity can bemanaged in accordance with demand, whilst dataand text messaging can be performed without the

delay of crossing public networks – making yourmost common communications method quick andreliable. Voice calls avoid a potentially congestedWIFI network, but can still be made from the samedevice as data is sent and received. In the event ofa network failure, voice calls plus text and mobiledata continue.

If used properly smart devices could be thefuture communications tool of a robust solutionwhich offers excellent capacity and resilienceacross WiFi, private GSM and public GSMnetworks. Whilst the pervasive trend isundoubtedly towards unification, careful planningof the infrastructure is essential and for somebusinesses this will mean diversification toensure users get the most from these systems. Itis of course possible to integrate data and voicedata streams over a single IT networksuccessfully, but this requires careful upgradesand may ultimately impact on the overallperformance of data when the need forinformation and rich content is booming soreturns on investment could be not so attractive.Happily the flexibility of smart devices means thatdifferent technologies can be used in the networkdesign without an adverse impact on the peopleusing the service. Whilst network design may bebecoming more complicated, the usability ofcommunications looks set to become even easier.



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PANEL

www.psimagazine.co.uk47

Over the last couple of years the rise of thesmartphone and tablet PC has led to anumber of systems allowing remote

access to security systems. While suchtechnology appeals to users is it really a safeoption? In the first of a two-part feature (nextpart in the December edition), the PSI Panellooks at the use and security of hand-heldremote monitoring.

Geoff Tate – SSAIBThis interesting andincreasingly important topichas prompted a good deal ofdebate within the securityindustry and is a subject that’sbeen raised a number of times

within the BSI meetings that I attend on behalfof SSAIB. In addition we have held discussionswith both the NSI and ACPO on the subject.

These latter discussions, for example, havefocused on the growing demand from users andinstallers to control their intruder and hold-upalarm systems (I&HAS) remotely via mobiledevices such as smart phones. This demand hasled an increasing number of manufacturers todevelop interfaces/smart phone ‘apps’ for thispurpose.

In addition to compliance issues, ourconcern relates to the impact the use of suchdevices might have on the integrity of systemsand on the potential for creating false alarmsduring setting/unsetting.

Whilst European Standards do notspecifically prohibit this use of a device that isnot part of an intruder alarm system to “control”an I&HAS (BS EN 50131-3 Annex C includesrequirements for “non-I&HAS interfaces”), BS8243 includes detailed requirements –particularly relating to unsetting – whichassume the “user” is located at the supervisedpremises. These requirements will need to beconsidered in the context of the use a smartphone or tablet being used to set/unset anI&HAS. Consideration is currently being given tothese issues by the relevant BSI committee,which may result in an amendment to BS 8243and/or PD6662.

While there is a demand for the use ofsmartphones/tablets to operate I&HAS, andmanufacturers are naturally keen to providesuch a facility, there are issues that need to becarefully considered. Insurers are justifiablyconcerned about the security of such devices, aswell as the practical use of using such devicesremote from the supervised premises. Equally, I

assume the police are concerned about thepotential for false alarms being created duringsetting and unsetting.

So safeguards are required to ensure mobiledevices are reliable and minimize false alarmswhen operated. Clarification in this area couldcome from amendments to PD6662 and/or BS8243.

Clym Brown –TexecomWith the proliferation ofportable smart devices andthe continual hypesurrounding the ‘internet ofthings’, modern building

management systems are increasingly expectedto have smartphone and tablet interconnectivity.

Already users rely on smart devices tosecurely store and share their most private andsensitive information; ranging from personaldetails, photos and contacts through to locationservices and future calendar events. Withmobile banking and recent advances in mobilepayments, users expect devices to be secureand service providers to be competent atsecuring and protecting their data.

It should go without saying that servicesoffered by security alarm professionals willexceed these requirements. Users have aninherent ‘trust’ and it is vital that interactionwith professional security equipment lives up tothese expectations.

Data security, encryption, immunity fromhacking; these are all specialist areas thatrequire specialist knowledge, which reside

But is it really smart…? Does remote alarm

management via a

smartphone or tablet

pose any threats to

security and could it

be seen as a

replacement for ARC

services? The first part

of a two-part Panel

debate starts here...

While there is ademand for the use ofsmartphones/tabletsto operate I&HASthere are issues thatneed to be carefullyconsidered

EDIT panel nov14_PSI_nov14 27/10/2014 16:50 Page 1

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outside the traditional electronic securitymanufacturers skill set. As a result there is alack of clarity on the integrity of some servicescurrently available.

Providing internet-enabled devices andservices is possible without investing in highsecurity protocols, which can be tempting forsome when targeting a first-to-market competitiveadvantage. Cloud-based services in particular arerelatively easy to offer if security and dataprotection is not the core concern. However forprofessional security services, integrity is animperative, and high quality professionalproviders should invest heavily in ensuring thehighest levels of data protection. Some currentofferings are more secure than others, and Isuspect that the industry can do more toguarantee the integrity of services on offer.

The security industry exists to protectpeople, property and assets. Protectingpersonal data is a new, increasingly important,aspect of achieving this goal.

Steve Riley – RiscoGroup The answer to this questiondepends entirely on thesecurity levels of the remotealarm management systembeing used. If a system isn’t

bought from a reputable manufacturer then it’spossible that remote alarm management via asmartphone or tablet could pose a threat tosecurity.

I can’t speak for other alarm manufacturersbut our panels are connected and can beremotely controlled through the Risco Cloudplatform which is encrypted using AES128encryption. Panels can only be operatedremotely by a defined web user, their passwordand an access code from the physical alarmsystem. The chances that an autonomoushacker could gain control over a panel through asecure cloud enterprise system such as this isextremely low.

We do come across installers that arereluctant to embrace remote alarm managementand to a point it is understandable. Cloud isrelatively new term that is used everywhere atthe moment and with any new technology likethis there are always security concerns at theoutset. The recent episode with iCloud accountsbeing hacked does not help with the generalopinion about cloud systems being easy tocompromise. Just like any other technologypeople need to be savvy about what they aredoing and make sure that they have all of thesuitable security measures in place.

Unfortunately now, because a handful of

celebrities couldn’t choose proper passwords,the public feeling is that iCloud (and other cloudbased systems) have a problem, when theydon’t. It might be fair to say that we are now atthe stage with the Cloud as we were with IPsecurity a decade ago, when people wereconcerned about systems that were not ‘closed’being accessed by unauthorised persons. If theCloud is installed and used properly there arevirtually no security risks.

Peter Houlis -Security Institute/2020 Vision SystemsThere is considerable debategoing on about this subject inthe industry and at BSImeetings. Recently a BSI

discussion document was circulated identifyingthose areas in the current system standardsthat would require possible amendments toaccommodate such technology use.

Clearly, manufacturers are very keen to sellsuch a facility, which hooks nicely into homeautomation, and we are all living and working inincreasingly connected homes and businesses.

However, the media is awash with storiesabout hackers attacking internet-connecteddevices. In an attempt to highlight thevulnerabilities of the ‘internet of things’, asecurity researcher with Kaspersky Lab hackedhis own living room and discovered fourteenvulnerabilities, clearly identifying a majorsecurity issue. Similarly, in a recent BBCdocumentary it was shown how many of thedevices on offer could easily be hacked,primarily by accessing the Wi-Fi from a poorlysecured network.

While the system or app might have a highlevel of encryption, the protocol might be verysecure, but if basic network security ismismanaged then hackers are being allowed inthe front door of the network undetected, giving

PANEL

49

Chris Carter Brennan – WebwayoneIt will be the duty of security system manufacturers to ensurethat any user control is safe. This applies already to alarmpanel remote management/service, and will need to apply tobrowser or mobile app based notifications and management.

Many secure applications exist for mobile banking etc. butas recent events show social media and some storageapplications are less so. Security manufacturers will need to be

mindful of their reputation and make great efforts to build solutions which protectthe access to systems, but also avoid connecting electronic intruders to end userscomputer networks for other malicious purposes. Done properly, mobile systemmanagement and notifications will add new revenue streams and improvecustomer services. There is a constant trade-off between productivity and securityof any software application, and the security industry needs to be ready or lose outto new entrants.

(continued from page 47)

Remember: “Stupidityis something you canonly partly savepeople from..”


PANEL


them time to look around and see what isinteresting to access. This weakness makes themove from monitoring via an alarm responsecentre a risky business especially for insurancecompanies, who will prefer to stick to tried andtrusted methods, although it is unlikely that thetype of users taking the smart phone/tabletoption will have considered using ARC monitoring.

Ultimately, I believe use this type of applicationwill be sold as a bolt-on to most systems,especially in the domestic sector, just as CCTV viatablet is being sold. However, I am reminded ofthe warning “beware technology looking for anapplication”: how many people want to spendtime looking at images of their empty buildingonce the novelty value has worn off?

Finally, there is also the police position toconsider. I believe they would not wish to banthe use of this technology but they would beconcerned if its use resulted in an increase infalse alarms.

Brian Kelly – BoldCommunicationsOne aspect to this question is whether remotealarm management by smartphone or tablet is athreat to the professional services provided byconventional alarm receiving centres. Self-service alarm monitoring has been around forover ten years and there has been no significant

increase in itsadoption inrecent timesthough whoknows whatmight happen inthe future.

With regard tothe intrinsicintegrity ofpersonal devices,this is an area ofcross-overbetweendedicatedsecuritymonitoringtechnology,which is designedfor the purposeand consumertechnology,which isn’t.Despite all therecent publicityabout data andphone hacking,there remains anenthusiasm todownload apps

and click internet links without enquiring toomuch into their provenance. Added to which arethe technophobes who find adopting any formof security difficult and cumbersome. The resultis widespread malware and vulnerabilitieswhich expose users to very real security threats.

There is a hierarchy of risk here with, at oneextreme, the consumer who receives SMSnotification of an alarm on their phone and, at theother, the security professional using a mobiledevice to access and manage remote securitysystems. The measures taken to ensure that thisprocess can be conducted securely isproportionate to the threat and scope of loss ineach case. While there are circumstances whereit would be useful for a criminal to know, forexample, that a keyholder has receivednotification of an intruder alarm, this might alsobe gleaned from observing the bell box on thewall. However, gaining access to securitypasswords and making malicious changes tosecurity data could lead to serious loss and harm.

Unlike the grudge spend on securitymeasures, most people like their smartphonesand tablets. Security product and serviceproviders have not been slow in exploiting thispositive outlook. One of the main drivers for theenormous popularity of mobile devices is theconvenience they provide. Regrettably, this iscomparable to leaving your front door open andhoping you don’t get burgled. On the basis thatconvenience must be sometimes be sacrificedfor security, users might consider whether theyshould access sensitive data without usingantivirus programs, a secure VPN and/or dataencryption. And if they don’t, and somethinggoes awry, they might be reminded of thecomments of Gunther Oettinger, the newEuropean Commissioner for the digital economy– “Stupidity is something you can only partlysave people from.”

John Davies – TDSiThe only real concern about remote alarmmanagement via a smartphone or tablet is if theyfall into the wrong hands. The device should besecured through the means of a PIN code or(where applicable) a fingerprint encryptionanyway, but when the device contains anapplication that controls remote alarms it is vitalthat this app is also independently secured by asecond layer of security.

Online/logical security is already trusted onmany varieties of mobile device so there is noreason to think it should be any less so for theadministration of physical security systems.However, in much the same way as logicalsecurity, it is dependent on the level ofprotection at the endpoint to ensure overallsecurity is upheld and guaranteed.

(continued from previous page)


C O M P L E T E I P R A NN G EE



SECURITY PEOPLE

This month we chat to Matthew

Harrison of CIA Fire and Security

Do you use a distributor or buy directfrom manufacturers?We work closely with manufacturers for technicaltraining and to get the latest updates, howeverwe have a long standing relationship with thedistributor Enterprise Security Distribution tosupply our products.

Is third party accreditation beneficial toyou?Third party accreditations are definitelybeneficial to us as a company and, mostimportantly, to help offer the client piece of mindthat we have achieved certain standards.Accreditations like NSI, BAFE, SSAIB etc. create astrong brand and guidance throughout theindustry.

The difficulty often comes when you stepoutside industry specific accreditations such asHealth and Safety etc. There are so manydifferent options and you can be asked fordifferent ones from different clients. You are thenfaced with trying to get them all or turning awaywork.

What would be a typical project for you?A typical project would be very hard to define forus as they all vary. We install all types of systemswhich can range from a basic intruder alarmsystem in a four bed semi to a high end systemthat integrates intruder, fire and access controlsystem for a large commercial property. We havea process to follow for all clients regardless ofsize. Firstly we survey the property and askseveral in-depth questions to gain a deeperinsight of the client’s specific needs. During thesurvey we advise the client where we wouldinstall certain aspects of the system and whatequipment will be used. Following the survey wesend out a quote based on the client’s needs.Once the price has been agreed and the contractssigned we then install the system exactly to theclient’s requirements.

Do you think there is a skills shortage inthe industry? Any trouble recruitinginstallers?There is a major skills shortage within theindustry. It can be difficult to recruit fullyqualified engineers, which is why we believe it isbest to recruit apprentices and train them up tobecome the engineers we need. This past year wehave participated in the 100 in 100 campaignwhich is a fantastic initiative to get morecompanies to recruit apprentices and enticeyoung people into apprenticeships.

Are there any common requests fromcustomers that give you problems? Managing client expectations is the biggestchallenge we face, living in an age whereeverything is instantaneous means people wanteverything done now. We maintain a high level ofcustomer service and believe that our personalapproach to clients sets us apart from others.

What is the security industry’s biggestmyth?From a business perspective it would have to bethat callouts are a great source of income.Although you can charge the client for a callout,they can actually become a drain on resources.For example if one of our engineers gets a calloutat midnight, not only do we have to pay him extrabut we also lose him for half a day the next day.Losing one engineer for half a day doesn’t seemlike much but that is half a day of billable hourswhere he could be working on site.

From the public’s perspective – The outdatednotion of people thinking nobody listens toalarms when they go off. This is untrue as there isa lot going on behind the scenes that many areunaware of such as police response, keyholderresponse, action from the monitoring centre etc.

What would make your job easier?Having a plethora of skilled engineers. Asmentioned before there are not enough skilledengineers in the industry, having more of themavailable would increase productivity drastically.It would mean that we would be able to respondto callouts quicker and carry out maintenance onmore systems per day. It also means we would beable to take on a heavier workload.

What is your ultimate/fantasy electronicsecurity product? My fantasy security product would be a wirelessdetector that could be installed in a buildingwithin seconds and provides no false alarms.

Will England ever win the football WorldCup again?Certainly not in my lifetime.

If you won £25,000 what would you dowith it?I would take my whole team and their families ona weekend break.

Meet the installer

Name: Matthew Harrison

Job title: Operations Director

Time in security/fire: 20years

Company name: CIA Fire andSecurity

Location: Cirencester,Gloucestershire

Areas of expertise: SecuritySystems, Fire Alarms, GateAutomation

Accreditations: NSI Gold,NSI Fire Gold, ISO9001:2008, BAFE SP203

53

“Third party

accreditations are

definitely beneficial

to us as a company

and, most

importantly, to help

offer the client piece

of mind”

EDIT meet the installer nov14_000_PSI_nov14 27/10/2014 16:42 Page 2


INSIDE STORY

54

Engineered for surveillance and videoanalytics applications, the Surveillance HDDis a drive that employs data recovery

services designed to restore data from malice oraccidental failure, keeping systems in the fieldlonger and reducing post deployment expenses.

“Over 413 petabytes of data are produced injust one day by video surveillance camerasinstalled worldwide in 2013 — that’s 150,000petabytes of data every year, most of which arestored on high-capacity surveillance systems forarchive or video analytics purposes,” said ScottHorn, Seagate vice president of marketing. “Thatdata is invaluable to the user to either meetindustry regulations or leverage for contentanalysis or security— so when data loss occursit’s an expense to the customer. Seagate’sSurveillance HDD with Rescue services addressesthis issue head on and alleviates these concerns.”

It is reported that Seagate Rescue servicescan typically restore data within two weeksdepending on the type of recovery— with up to agreater than 90 percent success rate in datarecovery. Activated at time of purchase, therescue plan provides three years of data recoveryat the fraction of what it would cost to recoverdata lost due to anything from computer virusesto natural disasters and more.

“Over 50 percent of users who had anaccident with their drive have experienced dataloss,” said Balaji Thangaraj, vice president forresearch at Boston Analytics. “The SeagateSurveillance HDD with Seagate Rescue Servicesprovides consumers and system integrators alikewith the critical reliability they expect in an easy,affordable solution, enabling them to gain peaceof mind that their content is protected.”

A seventh-generation optimised surveillanceHDD, the drive now expands to capacities of upto 6TB and can store up to 600 hours of high-definition (HD) content. The drive is reported tohave a 1 million hour MTBF, (mean time betweenfailure) allowing the product to be kept in thefield longer while reducing the cost of fielddeployment and maintaining customer retention.

The drive is also engineered for low powerconsumption and heat emissions allowingsolution providers design flexibility, however it isthe combination of the dedicated surveillancecapabilities with recovery services that shouldhelp catch the eye of the security installer, so PSIcaught up with Larry Lummis, Director ofConsumer Electronics Product Management atSeagate to find out more.

What are the common incidentsthat can lead to data loss?While disk drive reliability continues to improve,instances such as fire, flood, and mishandling ofthe drive itself can lead to data loss. Forexample, we had a recovery where thievesdestroyed a surveillance DVR during thecommission of a robbery. The police contactedus and we were able to recover the drive – asalvage that ultimately led to the apprehensionof the criminals.

Does the installer of the systemneed any specialist IT knowledgein order to use/set-up therestore function?No specialist knowledge is required. When thedrive is purchased, the serial number isautomatically recorded. Should the drive fail,the user follows three simple steps:• Submit a claim by calling 00.800.4732.4283

in the UK. The wider European number is1.405.324.4714.

• The Seagate representative will advise themas to whether they need to await pre-paidshipping materials or ship the drive to thenearest collection point

• The data is recovered and sent back to theuser

How does the restore functionwork? Does it back-up data tothe cloud?Rescue is not a cloud function. It involvesrecovering the data directly from a damageddrive, and returning that data to the user.

What types of HDDs should be replaced with this new surveillance drive?All surveillance applications should use drivesspecifically designed for surveillance to reducethe risk of dropped frames or early failure,particularly given the data intensive 24x7nature of surveillance environments. TheRescue feature provides additional insurance ontop of the surveillance-specific design, ensuringthat all the data recorded will be availableshould it be required.www.seagate.com/www/surveillancehddrescue

Surveillance HDD now aids recovery

Seagate Technology

recently unveiled a

dedicated surveillance

hard disk drive (HDD)

featuring Seagate

Rescue services. We

take a closer look

EDIT indside both nov14_PSI_nov14 27/10/2014 16:39 Page 2

IP Solutions

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To find out more visit www.honeywellipsolutions.com/uk Visit stand E43 at Transec2-3 Dec 2014



INSIDE STORY

56

With a structured system architecture, user-friendly software and intuitive mobileapplications, Aliro can be managed from

virtually any Internet-connected device and sinceeach door has one access point, the system’sarchitecture is very straightforward. Thisreportedly makes it easier for installers to designthe system and prepare cost estimates.

The access points can also be used as capturestations, eliminating the need for additionalhardware. With system costs proportionate to thenumber of doors to be protected, the architecturealso improves cost transparency for users.

Access points can be connected to the systemvia the IP network as well as via traditional busconnections (RS485). The access points arepreconfigured for standard applications and canbe used without any modification. If needed,installers can easily customise the standardconfiguration to meet user-specific requirements.

Aliro uses current-generation MiFare cardreaders and feature an integrated OLED displaywhich shows messages and instructions based onuser credentials, thus allowing direct interactionwith the card holder.

Since the software used by Aliro is web-based,it needs to be installed on only one PC. Thesoftware automatically detects the access controlunits in the system and, if the installation is IP-based, assigns them network addresses.Configuring the software is quick and easy thanksto its intuitive user interface.

PSI caught up with Matt Haynes, CommercialOperations Manager, Security Products fromSiemens, to discuss the technology and theconcept behind it.How much network knowledge willinstallers of Aliro really need to have?Very little! Unlike IP CCTV the amount of networkbandwidth utilised on an Aliro Access Point doorcontroller is very small by comparison, so theinstaller will not need to carry out complexnetwork bandwidth calculations, for instance.From an installation perspective the Access Pointjust needs to be plugged directly into the networkfor the software to be able to automatically find it.The controllers are DHCP enabled which meansthey are automatically allocated an IP addressfrom the network so the need to have fixedaddresses is removed.

To install the software also requires littlenetworking knowledge as fundamentally Aliro isdesigned to be easy to install and useSo is the idea to give installers aneasier route into networked accesscontrol?

Absolutely. ‘IP at the door’ has become thestandard approach methodology for accesscontrol installations, and Aliro offers this. With its‘one door, one controller’ architecture it makesspecifying and costing an installation easy, as theprice is proportionate to the number of doorsrequired.

This of course extends further than just theAliro hardware as it also applies to network pointsand door furniture, making it a simple to usecomponent within a wider installation. However,we have not forgotten about legacy systems orinstallations where existing hardwired systemsare already installed, as the Aliro controller offersthe facility for connection to a further 7 controllersvia RS485, catering for flexible topology whilstproviding a future proofed installation.Does ease of installation mean fewerfeatures?No, not at all. Aliro MP1 is targeted at thestandard access control market and providessimple, low cost, flexible solutions that can growas the system evolves – up to 100,000 users,10,000 cards, comprehensive photo ID support,integration into intruder alarms, flexible reporting,automatic backup and restore functions - to namejust a few of the highlights. How does the remote management ofthe system work?Remote access is available through the dedicatedapp – for both the installer and the end user. Theinstaller can log onto any number of Aliro sitesthat they maintain in order to gain instant accessto any pre-configured system notifications thathave occurred eg. Comms issues, doors forced orpower failures etc. This enables the installer toreact effectively and efficiently to any issue,increasing their added value to the customer. Forend users the dedicated app allows real-timemonitoring, user management and administrationdirectly from their smartphone. It offers the abilityto disable alarms, lock and unlock doors,authorise users and check who’s in and who’s out– wherever they are.

If the system requires some remotemanagement in the form of software configurationchanges, this can easily be achieved, as thesystem can be accessed from any device with anauthorised internet connection. Installers cantherefore use their remote login to potentiallymake any alterations or changes to the systemwithout the need to visit site. This, again, allowsfor faster responses, increased customersatisfaction levels and revenue enhancementpotentials. The intuitive web browser softwareequally allows for flexible end user operation andadministration of their Aliro system fromanywhere, making system function programmingsimple whilst ensuring updating is alwaysefficient.

Easy IP access control

Aliro, the new accesscontrol system fromthe Security Productsbusiness segment ofSiemens reportedlymakes IP accesscontrol easy. We findout how…

EDIT indside both nov14_PSI_nov14 27/10/2014 16:40 Page 4

Web: www.adiglobal.com/ukTel.: +44 (0)161 767 2990

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PRODUCT UPDATE

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Two cameras improve on predecessorsRIVA has extended its product line and offerstwo new compact cameras with remote focusand zoom control. The new compact domecamera RC3402HD-6311IR is an enhancementof the RC3402HD-6211IR. Both domecameras are suited for indoor usage.Compared to the previous model, whichachieves an illumination distance of up to 15meters with 10 integrated LEDs, the new RIVAcamera achieves an illumination distance ofup to 20 meters with 14 IR LEDs.Furthermore, the new model has anautomatically adjustable iris lens thatresponds to changes in light levels.

The new mini-bullet camera RC6702HD-6311 is an enhancement of the RC6702HD-6211. Both bullet cameras are suited forindoor and outdoor as well as day and nightusage. The new bullet camera achieves anillumination distance of up to 20 meters withits 16 IR LEDs and the predecessor modelachieves an illumination distance of up to 15meters with 12 IR LEDs.

The cameras are ONVIF compatible andoffer features like a micro SD card slot forlocal recording, dual video stream, PoE andWDR. A frame rate of up to 30 fps at aresolution of 1920x1080 pixels (Full-HD) isachieved. www.rivatech.de

Wire-free fire door closer listens and learnsA wire-free, digital fire door closer that‘learns’ the sound of a specific fire alarmhas been launched by Geofire. Easilyretrofitted to any door, this closer learns thesound of a specific fire alarm, releasing thedoor in the event of a fire. The closer isswing-free too, making the doorresponsively light to handle, and the simpleanswer to legally holding open fire doors toease access.

The digital technology that’s behind theAgrippa door closer ensures the closer’sreleasing trigger reacts only to the precisesound of the fire alarm rather thanextraneous loud noises, so false activationsare virtually eliminated.

The Agrippa’s closing speed isadjustable, with a holding angle of 65-105degrees, and it can be programmed for dailyrelease. It requires two C-cell batteries(which reportedly last for twelve months).The closer is approved to EN1155, EN1154and CE Marked, with additional featuresthat include a seven segment LED display,manual release button and a low batterywarning display. www.geofire.co.uk

EDIT update nov14_PSI_nov14 27/10/2014 17:31 Page 2

Could you pass on your knowledge

to the next generation of

security systems apprentices?Do you have a minimum of five yearsinstallation experience?

Do you feel that you have the ambitionto succeed in the training industry?

If so, Mercury Training Services Ltdhave the following careeropportunities for you!

Excellent package availableLocations: Midlands and Cambridgeshire

For a confidential discussion contact Paul Lawton-Jones on 01384 482186

Who We AreOperating since 2005, Mercury Training Services Ltd is a trusted provider of a range ofhigh quality funded and corporate Security and Security Systems training andApprenticeships.

We are now expanding our provision to other areas of the security industry and lookingto appoint Installation trainers / Assessors with experience in the installation ofIntruder alarms, CCTV, Access Control and Fire Systems.

Vacancies exist in the Midlands and Cambridgeshire regions to deliver ourApprenticeship offer.

This is an exciting opportunity to join an established, passionate team to help shape ourApprenticeship delivery. We are looking for Trainers and Assessors to mentorapprentices through the complete apprenticeship cyclefor the City & Guilds Apprenticeship in Electronic andSecurity Systems (Fire, Intruder, Access and CCTV).

• Full & Part Time qualified trainers & assessors• Trainee trainers & assessors (Mercury will help you to become fully qualified)

mercury full page_Layout 1 24/10/2014 14:44 Page 1

PRODUCT UPDATE

Stainless steel EVC unitannouncedBaldwin Boxall has added a newoutstation to its Omnicare EVC(Emergency Voice Communication)system. The Advance disabled refugeremote unit has a stainless steelfinish and will include the samefeatures as the green version –raised, luminescent text, Braille andinduction loop.

Disabled refuge outstations forthe OmniCare range come in a choiceof styles – standard or advance.Outstations (also known as‘remotes’) on the OmniCare systemare wired in a loop configuration.Also available in the range is thecombined unit which features a

disabled refuge remote and firetelephone in one housing.

To avoid hoax calls, the disabled refugeremotes are ‘in standby’ until the master panelis triggered by the fire panel during anemergency. However, the remotes can be set tobe permanently active if this is preferred.www.baldwinboxall.co.uk

Best foot forward…Technical industry clothing brand, Helly HansenWorkwear, has unveiled its new safety footwearcollection for Autumn/Winter 2014. The newrange is described as “walking the line perfectlybetween safety, design and performance”.

Durability, grip and high abrasion resistanceare some of the key features that the collectionboasts, ensuring that protection and safety aretop of the agenda. Of particular interest toinstallers could be the Oslo Boa WW shoes.These sporty performance models feature aBOA® lace construction and a Vibram® outsole,which has a rubber core for slip resistance and aTPU frame for durability. The shoes have aWED® (Wire Electricity Discharge) Strobel sole,which allows them to maintain antistaticproperties even when the insole is removed orreplaced. They also come with light-weight andflexible Enigma Zer® composite nail penetrationprotection and toe protection. The Olso Boa WWis detailed with a Dualmicro® heel insert fordurability.www.hhworkwear.com

Security solutionsas individual as you are.

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PRODUCT UPDATE

Readers forindoor and out-door useRosslare Security hasreleased its new family ofOpen to Secure (O2S)smart card readers whichsupport reading from and

writing to the secure memory of RFIDtechnologies such as MIFARE DESFire EV1,MIFARE Plus, and MIFARE Classic.

The O2S family of readers utilise a three-pass authentication technique together witha random number generator (high-speedtriple-DES data encryption) and a flexiblememory organisation structure to guaranteedata integrity during contactlesstransactions. They can be programmed as aCard Serial Number (CSN) or as a MIFAREPlus/DESFire application data reader. TheMIFARE Plus/DESFire reader utilises DESencryption and is compliant with theCommon Access Card (CAC) standard forsecured access control systems.

The readers meet IP65 and are suitable forboth indoor and outdoor use.www.rosslaresecurity.com

Visit us online marchnetworks.comSEE MORE

(INTRODUCING THE HIGH-PERFORMANCE 6700 SERIES HYBRID NVRS)

Stainless steel recodable locksfor multi-usersSquire has added new rustproof versions to itsCP40 and CP50 recodable combinationpadlocks. The new CP40s and CP50s padlocksin 40mm and 50mm body widths are resistant tocorrosion for weather resistance. Importantly,the distinctive light blue protective body covermakes them ideal for outdoor use on boats,sheds, gates, vans, lock-ups and storage areas.

The locks feature a stainless steel, rustproofshackle in 6mm or 8mm diameters respectivelyand a tough die-cast alloy lock body. Over10,000 code combinations are offered too with afully recodable four-wheel dial, which cannot beaccidentally recoded.

The digit wheels are spaced apart making iteasier for those who find smaller dials moredifficult to operate. Recoding is straightforwardtoo, as they can be coded ‘alike’ so onesequence opens several locks - ideal for multi-users at home or work. www.squirelocks.co.uk


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PRODUCT FOCUS: VIDEO ENTRY

64

Video door system to help technology upsellingLegrand has launched the compact BticinoClasse 100 range which is designed with a whitefinish and easy to recognise push button icons.Units are available in audio only or audio andvideo options and the video unit provides acolour 3.5 inch screen. Bticino Classe 100internal units are sold either separately or in kitform alongside the Sfera modular audio andvideo entrance panel range.

The units can be wall mounted, using thesimple mounting bracket supplied, orpositioned on a table or any other flat surfaceusing a purpose-designed support. RichardHayward, lead marketing manager for Legrand’swiring devices business said: “The launch of thenew Bticino Classe 100 range provides the idealopportunity to upsell to a product with betterfunctionality for a similar price to a much lowerspecification system. As a result, the unitsprovide an ideal opportunity to take the nextstep in the evolution in door entry - from audioto video, black and white to colour, and nowhandset to hands free.” www.legrand.co.uk/bticino

Building automation server withtouchscreen displayThe MxDisplay from Mobotix is a fixedremote station for an IP video door intercom.With a few swipes the user can call up, forexample, an overview of the cameras in thebuilding and the most recent video messagesfrom the door intercom or generate a newaccess transponder for a guest. No matterwhich menu the user is in, a tap on the keyicon immediately displays the live image ofthe door intercom. Keeping the buttonpressed a while longer will open the door. Ifnecessary, this can be secured further usinga PIN or transponder. The MxDisplay can beintegrated flush with the wall and is availablein black or white.

The MxDisplay can be operated wirelesslyand can also be used as a base station forother displays in the building. Smart phonesand computers can be used to log into thedisplay via the network or integrated Wi-Fi inorder to use all the functions in the samemanner. A ringing at the doorbell is thenforwarded to the smartphone or theworkstation. Thanks to the Wi-Fi Access Pointfunction, the MxDisplay creates Internetaccess for these smart phones and computers,which makes it unnecessary to set up anadditional Wi-Fi system in the building.www.mobotix.com

IP video entry terminal withtouchscreenThe Futura from BPT is a 7” IP video entryterminal compatible with the BPT XiP system.SIP and VoIP compatible, the touch screenmonitor enables the use of the networked videoentry, featured in a flush mount design.

The monitor receives calls and video callsfrom XiP units and also performs and receivescalls from any other IP monitor orsmartphone/tablet (iOS or Android) with XiPMobile App installed. It locally records incomingvideo calls from entry panels: auto-answermode or manual recording mode and recordingcan be downloaded from the receiver to a PC.Polyphonic ring tones can be selected orcustomised by user.

Futura is able to control doors, gates andother openings using programmed AUXcommands, and unlimited door locks can becontrolled. www.bpt.co.uk

EDIT focus nov14_PSI_nov14 28/10/2014 14:43 Page 2

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Net2 Entry upgrade improvecustomer experienceThe latest upgrade to Paxton’s IP door entrysystem, Net2 Entry, is v2.13 which is anupdated interface for improved user-

experience and server back-up for addedpeace of mind. The ring volume is nowadjustable and can be set at the panel foradded convenience, avoiding disruption toneighbours in residential areas.

New monitor icons and images, such as‘call not answered’ for video voicemail, providean improved layout for a more intuitive andeasy to navigate system.

Video voicemail functionality updatesinclude implementation of the timestampfeature to show the date and time a voicemailwas received, an inbox indicator displaying thequantity of messages a user has, and a redLED on the handset that flashes when a newmessage is received. These features helpusers stay on top of their messaging andorganise their inbox.

Software updates include a new demomode, which allows installers to demonstratethe system prior to hardwire installation toensure user confidence. The panel now alsosupports SIP backup server, providing userswith peace of mind in the eventuality that theprimary server fails.www.paxton.co.uk

PRODUCT FOCUS:VIDEO ENTRY


ProtectNet. A world whereIP networks remain safe.ProtectNet. A world whereIP networks remain safe.

ProtectNet is a private dedicated networkfor the security sector. Enjoy the peace ofmind provided by secure connectionsbetween CCTV and ARCs, and safe remoteaccess for authorised third parties.

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Radio Signal Analysers

POWER SOLUTIONS

• Find the optimum antenna/device installation location

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• Detect all available networks by not inserting a SIM card

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• D2386-r model is a Quad-band GSM analyser, including the EU-wideGSM-r frequency band for railway applications

For more information call:+44 (0) 1443 471 [email protected]

Dycon

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dycon psi november_Layout 1 27/10/2014 16:28 Page 1

Digital entry panelwith IP protocolElekta is the digital entrypanel with IP protocol thatopens the door toIPerVoice, Urmet Domus’sdigital system featuring apolished finish and stylishdesign lines. Functions arepresented on a 3.5” colourdisplay. Video door phonefunctions aresupplemented with all

functions of the Urmet IperVoice system: call from namedirectory, video message with customisable logo, routeindication from entry gate to selected residence, integratedvideo surveillance. All this is available on the Elekta unitthrough soft-touch controls arranged on the unit body thatfeatures rounded corners, chrome-plated edges and a smooth,polished surface that lends it a uniform, stylish appearance.Elekta is the digital entry panel for the IPerVoice digitalsystem, and comes in flush mount style.

Elekta Steel is the vandal resistant version of the panel.Elekta Steel has flush polished steel body with flush movingelements: this design concept, featuring IK09 impactresistance and IP45 protection against the infiltration ofliquids, reduces the possibility of damage and lends it asturdy, pleasant appearance. Elekta Steel comes in flushmount style and is secured to the wall with Torx screws. Itscompact flush steel body offers no pry points.www.urmet.co.uk/ip-systems/

PRODUCT FOCUS:VIDEO ENTRY

IP door entry with added featuresKristallo videophones from Videx are available in a white orblack finish and with or without a handset. They are able toreceive calls from the IP door panels and intercommunicatewith other devices on the system. They are also compatiblewith the SIP protocol to communicate with other SIP devices.The videophones can be powered with either a dedicated12Vdc power supply or via POE usinga POE switch or router.

Setup is straight forward witheither direct setup from the onscreen programming, via theintegrated web server or through thewizard software supplied. Featuresare available through thevideophone menu and include localweather information (if an internetconnection is available), call logswith time and date synchronised tothe internet (if available), videomemory and rapid call facilities. Ado not disturb function is standardwith many features customisable tothe users requirements.www.videx-security.com


ConnectionsHello again,

This month sees both SMS & NMS upgrading its entirenetwork infrastructure and telephony platforms, providingadditional resilience between the Manchester andPortsmouth centres and improving its virtual alarm handlingnetwork and phone answering services.

As always we have never been shy with investing intechnology that will enhance our customers experience bothonline and on the phone with our two centres, the currentupgrades will assist further with improving our service levelsand capabilities. The investment which is just short of£100,000 is the next stage of the company’s growth strategyand will underpin its continued growth for future years.

It is fair to say that ARC’s and RVRC’s that conform andabide by the standards do have a heavy burden of costassociated with the delivery of their services and that manyhave, in an effort to drive down cost, heavily automatedtheir dispatch systems. Here at SMS & NMS we believe thereis a time and a place for auto notifying alarm activity andusing operator intervention for the services that form thecore function of an ARC or RVRC.

We appreciate that the success of our business thus far todate is because of the people we employ and therelationships they build with our customers. “Liveware”cannot and will not be replaced by hardware and softwarehere at SMS & NMS, otherwise we just become an impersonalmachine that no longer relates to its customer base.

Having said that, our primary function is to dispatch alarmsto the emergency services, closely followed by answeringdedicated out of hour’s lines for our customers in a timelyand efficient manner. With the amount of signalling that isnow received into alarm handling software that issupplementary information and not relevant to our corefunction, it is necessary to automate some of the low prioritytechnical or supervisory alarms so as not to have todramatically increase the operator headcount.

For every business the cost of sale is an important keyperformance indicator, especially when customers demandhighly competitive rates and more value added services fortheir fees and ARC’s / RVRC’s are no different. A 24/7 365business is expensive to run and our industry is expensive toinvest in as well. However, we have been doing thatsuccessfully for over 30 years now and have seen lots ofcompetitors come and go and for sure we will see more ofthat in the future.

So as you can see we are still going strong, growing andplanning for the future by investing in our infrastructure andsupport services and if you would like to have yourcustomers monitored by a highly motivated, professionalteam who also in turn help you grow your business andleverage your margins, then please do not hesitate to giveme a call for a competitive quote.

With over 1700 installers using our services, we are obviouslydoing something right!

Bye for now


APPLICATIONS

70

FIRE DETECTORS FIT FOR KING’ST

o meet an ongoing refurbishment of all of thefire detection systems within the King’sSchool, which sits in the grounds of

Canterbury Cathedral school, more than 150Apollo XP95 units were installed throughout theMeister Omers buildingby Triangle IntegratedFire Systems. The level1 system is supportedby a Kentec Syncro AScontrol panel whichmonitors 16 zones on asingle loop.

Terry Hailes,Operations Director forTriangle Integrated FireSystems, said: “We’venow worked on 14different systeminstallations at TheKing’s School over thepast four years. All ofthese have been ApolloXP95 and KentecSyncro systems withthe exception of the

original Chapel where Apollo’s Wireless XPanderrange was used as no drilling was allowed forcabling due to the building’s age. For Triangle, thefact that Apollo offers open protocol systemswhich are forward and backward compatible is abig attraction to us specifying the products.”

Jez Albin, M & E Manager at The King’s School,concluded: “The safety of pupils at The King’sSchool is the most important consideration for us,and the Apollo fire detection system providespeace of mind for staff and parents alike.”

Cameras protecting patientsand caregiversWith expanding care operations comes theresponsibility of protecting not only patients’physical health, but also the environment in whichFortis Healthcare and their caregivers work on aday-to-day basis. Such was the case with one ofits hospital locations in Ludhiana, India which hasfitted Vivotek technology.

Guarding expensive medical equipment andthe safety of staff and personnel was the primaryconcern of this project. When it came to choosingthe right hardware, there were four main aspectsof surveillance that played into the decision:patient movement, patient security, employeesecurity, and grounds security. Inside the hospital54 Vivotek IP8133 cameras were mounted. Thecameras features tamper detection, 32-channelrecording software and a built-in PIR sensor forhuman detection.

Five IP8332 units were used for monitoringgoings-on outside of the hospital. The bullet-stylenetwork camera has a removable IR-cut filter forday and night functionality, IR illuminatorseffective up to lengths of 15 meters, and multiplestream capabilities.

All video streams captured by the cameras arefed through video management software calledST7501, enabling the user to fully control andmanage the streams from a single location. UsingST7501, real-time remote monitoring, recording,playback and event trigger management functionscan be operated by the user.

Security collaboration forPolice ScotlandISM, in collaborationwith systems integratorScotshield, hasannounced anintegrated custody security management systemfor Police Scotland at the new Kittybrewsterfacility in Aberdeen. The custody suite includes 60cells, a virtual court, an identity parade suite andaccommodation for a local community policingteam.

The newly completed custody suite includes anumber of security subsystems integrated intoone PSIM solution (Genesys2), including CCTV,access control, intercoms, affray alarms, intruderdetection, fire detection and cell call.

Genesys2 facilitates the integration of third-party hardware on a single software platform witha GUI showing real-time active icons enablingusers to see the activity and events as and whenthey happen. A complex log enables managers toproduce audit trails.

System interoperability is accomplished via anaction list application. This enables every devicefor each system to interact via cause and effectscenarios with graphical maps andmemos/instructions relating to the individualalarms, which are then communicated to theoperators.

All events are automatically triggered when adevice changes state. Human error is thereforeeliminated.


EDIT application nov14_000_PSI_nov14 27/10/2014 16:03 Page 1

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RISCO GroupRSI Video Technologies

WebWayOne


APPLICATIONS

German retailer makes CCTVvisible to deter crimeGeutebruck is providing security solutions forStadt-Parfümerie Pieper outlets, Germany’slargest owner-operated perfume chain. The 130perfumeries sells perfume, cosmetics, toiletriesand beauty accessories in a “hands on”environment and thus items are relatively

easily stolen. The company has tackled thisproblem with a video security concept that isbased on deterrence as well as the efficientresolution of theft, designed by WellmannSecurity Technology.

On average, 10 to 16 cameras were installedin each perfumery. Each camera was positionedto capture critical areas. This is not donesecretively, but rather as ostentatiously aspossible. As soon as customers enter the storethey see the multi-monitor operation in theentrance, providing an effective deterrent topotential thieves.

To ensure that images are recorded at theright time, the recordings are initiated basedon events. This tool is called “ActivityDetection” with the images stored locally onre_porter, Geutebruck’s business surveillancesystem. If an incident occurs, the securitycontrol centre at the company’s headquarterscan retrieve data remotely. In this case, imageanalysis tools facilitate the retrieval ofrelevant sequences. Every policy inquiry withdate, time and location initiates a searchprocedure and the corresponding videosequence is found quickly and is provided on adata storage medium. The images make itpossible to identify the offender and provideproof of the payment process at the ECterminal. The video data is tamper-proof and isadmissible in court.

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Music instrument retailer installs biometricaccess controlievo biometric technology has been used alongside Paxton Net2 fordoor access control and Thinking Software’s Rota Horizon solutionto track employees’ time and attendance throughout the premisesof retailer Gear4music and to aid payroll.

14 ievo biometric readers were used in total, a combination ofboth the ultimate and micro for dual internal and external use. Theultimate fingerprint scanners were used in the warehouse andexternal doors where users may be exposed to certainenvironmental or occupational conditions for example dampnessand/or dust and dirt. The micro fingerprint reader was used forinternal doors, mainly on the offices and showroom. Paxton Net2provides access levels to employees only after 5pm into the mainshowroom that is otherwise open to the general public.

Over 100 registered employees can scan in and out on any of the14 biometric devices in order to log their attendance and ThinkingSoftware’s Rota Horizon is used to supply HR with scan login timesfor hours worked and breaks taken. An iPad is installed on the maindoor entrance, which links to the scanning logs so users can seewho is on the premises at any one time.

“Installing all of these systems together was a very straightforward process. The only real challenge we faced was wiring someof the readers together, but with ievo technical support on-hand,we quickly overcame the issue.Once the user’s fingerprint datawas taken using the ievo®desktop registration readers, thesystem worked first time, whichwas important for the deadline wehad to meet” Mark Illingworth,Managing Director, RobinsonsIntegrated Solutions.

Automated check-in aided with wirelessaccessAllegion has completed a project to provide an electronic accesscontrol system for B&B Hotels Italia. Paul Taylor, UK Sales Leaderfor CISA Hotel Locking Systems for Allegion, said: “The team set outto design a security solution which would work in tandem with thecheck-in system, as well as fitting with the hotels’ overall aestheticand service offering. CISA eSIGNO fitted the brief.”

B&B Hotels Italia incorporates automatic reception areas in eachindividual hotel, enabling guests to check in at any time. A touchscreen kiosk at reception allows guests to enter their personalinformation and check-in/check-out details, and the Ariane Systemssoftware interfaces with the CISA encoder, programming thesecurity card which is then dispensed to the guest.

CISA eSIGNO features intuitive opening (by holding the card upto the reader), which minimises wear and tear. It requires no wiringor invasive work on the door resulting in a simple installation –whether on new projects or upgrading of an existing system. Thesystem is available in a wireless, battery-powered version whichoffers the possibility of control over the entire system from a centralstation, even in the event of a power failure.

Nick Fund, Access Control Consultant for B&B Hotels, said: “Thechain’s plans for expansion and ongoing investment in therefurbishment of its existing hotels, and the speed at which it opensnew establishments across Europe, make CISA contactless locks awinning solution which makes the renovation and reopening ofexisting hotels much easier.”



OFF THE WALL

74

Fine art, lousy thiefThisfootageshows amanattempting to put a 2foot (0.6 meter) by 1 foot(0.3 meter) picture underhis jumper, beforesimply walking out of theCastle Fine Art Gallery inBirmingham with the

picture under his arm. Gallery staff confronted him outsidethe shop moments afterwards when the man handed over thepicture, but he fled before police arrived. www.youtube.com/watch?v=n4XuTpDqRZc

Can’t stop, places to be…CCTV cameras were fitted on refuse collectionlorries on the Isle of Wight and subsequentlycaptured cars and vans mounting the pavement,sometimes at speed, thus highlighting howimpatient drivers are taking risks when they get stuck behindthe lorries. The recently release footage also shows that therewere some near-misses for workers pushing wheelie bins acrossthe pavement.www.youtube.com/watch?v=bo42xrBmPQo

As we all know, CCTV has a real value in the

fight against crime, however once in a while it

captures the public doing something that is

perhaps not altogether sensible or it catches a

real one-off moment. Here we look at a look at

CCTV clips from around the world…

Capturing thebeast?Out of focus CCTVfootage hit the newswires this monthclaiming to show theinfamous Huttock TopBeast. A farmer reported

a sighting of the beast to the police after it jumped into afarmyard in Rochdale, and killed a chicken. The footageshows a chicken in the yard and a black animalcoming into view from the left of the screen. Thefirst reports of the Beast were in 2008 – so ithasn’t grown much….www.youtube.com/watch?v=Yg-WoZTQKBA

Robbers pay priceof ATM theftPolice have releaseddramatic footage whichshows a gang of maskedraiders stealing a cashmachine from the Universityof East Anglia. The raidersbrazenly pulled the ATM off the wall in front of on-lookingstudents and drove off. Fortunately the police reacted swiftlyand three men were sentenced to prison afteradmitting three other ram-raids and a series ofhouse burglaries in Norfolk and neighbouringcounties.www.youtube.com/watch?v=oW8j6Z-4IUM

Caught withhis pantsoffCCTV is oftenused to trackpeoplesuspected ofcrimes or tolocate

individuals on the run. This footage shows an unfortunate chapin a hotel who decides to put his breakfast tray in the corridor,while in the nude, only for the door to close behind him.

Thanks to the power of CCTV we can follow thewhole sorry episode as he goes to the foyer forhelp scaring a woman and her child in the lift onthe way.www.youtube.com/watch?v=iZINjp-2wXU

CAUGHT ON CAMERA

EDIT off the wall nov14_PSI_nov14 27/10/2014 16:19 Page 2

ACCESS CONTROL - BARRIERS, BOLLARDS & ROADBLOCKERSHEALD LTDHVM High Security Solutions "Raptor" "Viper" "Matador", Shallow & Surface MountSolutions, Perimeter Security Solutions, Roadblockers, Automatic & Manual Bollards,Security Barriers, Traffic Flow Management, Access Control SystemsTel: 01964 535858 Email: [email protected]: www.heald.uk.com

ACCESS CONTROLKERI SYSTEMS UK LTDTel: + 44 (0) 1763 273 243Fax: + 44 (0) 1763 274 106Email: [email protected]

ACCESS CONTROL – BARRIERS GATES & ROAD BLOCKERSFRONTIER PITTSCrompton House, Crompton Way, Manor Royal Industrial Estate,Crawley, West Sussex RH10 9QZTel: 01293 548301 Fax: 01293 560650Email: [email protected]: www.frontierpitts.com

ACCESS CONTROL

ACCESS CONTROL – BIOMETRICS, BARRIERS, CCTV, TURNSTILESUKB INTERNATIONAL LTDPlanet Place, Newcastle upon TyneTyne and Wear NE12 6RDTel: 0845 643 2122Email: [email protected] Web: www.ukbinternational.com

ACCESS CONTROL MANUFACTURERNORTECH CONTROL SYSTEMS LTD.Nortech House, William Brown CloseLlantarnam Park, Cwmbran NP44 3ABTel: 01633 485533Email: [email protected]

ACCESS CONTROLAPT SECURITY SYSTEMSThe Power House, Chantry Place, Headstone Lane, Harrow, HA3 6NYTel: 020 8421 2411Email: [email protected]

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ACCESS CONTROLACTACT – Ireland, Unit C1, South City Business CentreTallaght, Dublin 24 Tel: +353 (0)1 4662570ACT - United Kingdom, 2C Beehive MillJersey Street, Manchester M4 6JG +44 (0)161 236 [email protected] www.act.eu

ACCESS CONTROL & DOOR HARDWAREALPRO ARCHITECTURAL HARDWAREProducts include Electric Strikes, Deadlocking Bolts, Compact Shearlocks,Waterproof Keypads, Door Closers, Deadlocks plus many more T: 01202 676262 Fax: 01202 680101E: [email protected] Web: www.alpro.co.uk

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Authorised Dealer

Tel: 0845 1 300 855 Fax: 0845 1 300 866Email: [email protected]: www.secure-access.co.uk

ACCESS CONTROLCOVA SECURITY GATES LTDBi-Folding Speed Gates, Sliding Cantilevered Gates, Road Blockers & BollardsConsultancy, Design, Installation & Maintenance - UK Manufacturer - PAS 68Tel: 01293 553888 Fax: 01293 611007Email: [email protected]: www.covasecuritygates.com

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ACCESS CONTROL – SPEED GATES, BI-FOLD GATESHTC PARKING AND SECURITY LIMITED4th Floor, 33 Cavendish Square, London, W1G 0PWT: 0845 8622 080 M: 07969 650 394F: 0845 8622 090info@htcparkingandsecurity.co.ukwww.htcparkingandsecurity.co.uk

ACCESS CONTROLINTEGRATED DESIGN LIMITEDIntegrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQTel: +44 (0) 208 890 5550 [email protected]

ACCESS CONTROL, CCTV & INTRUSION DETECTION SPECIALISTSSIEMENS SECURITY PRODUCTSSuite 7, Castlegate Business ParkCaldicot, South Wales NP26 5AD UKMain: +44 (0) 1291 437920 Fax: +44 (0) 1291 437943 email: [email protected]: www.siemens.co.uk/securityproducts

oct14 dir_000_RiskUK_jan14 06/10/2014 16:10 Page 1

BUSINESS CONTINUITY MANAGEMENTCONTINUITY FORUMCreating Continuity ....... Building ResilienceA not-for-profit organisation providing help and supportTel: +44(0)208 993 1599 Fax: +44(0)1886 833845Email: [email protected]: www.continuityforum.org

AUTOMATIC VEHICLE IDENTIFICATIONNEDAP AVIPO Box 103, 7140 AC Groenlo, The NetherlandsTel: +31 544 471 666Fax: +31 544 464 255E-mail: [email protected]

BUSINESS CONTINUITY

PHYSICAL IT SECURITYRITTAL LTD

Tel: 020 8344 4716Email: [email protected]

CCTV

CCTV & IP SECURITY SOLUTIONS PANASONIC SYSTEM NETWORKS EUROPEPanasonic House, Willoughby Road Bracknell, Berkshire RG12 8FP Tel: 0844 8443888 Fax: 01344 853221 Email: [email protected] Web: www.panasonic.co.uk/cctv

CCTVG-TECGtec House, 35-37 Whitton DeneHounslow, Middlesex TW3 2JNTel: 0208 898 [email protected]

DIGITAL IP CCTVSESYS LTDHigh resolution ATEX certified cameras, rapid deployment cameras and fixed IP CCTV surveillance solutions available withwired or wireless communications.1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QGTel +44 (0) 1730 230530 Fax +44 (0) 1730 262333Email: [email protected] www.sesys.co.uk

COMMUNICATIONS & TRANSMISSION EQUIPMENTKBC NETWORKS LTD. Barham Court, Teston, Maidstone, Kent ME18 5BZwww.kbcnetworks.com Phone: 01622 618787Fax: 020 7100 8147Email: [email protected]

CCTV/IP SOLUTIONSDALLMEIER UK LTD3 Beaufort Trade Park, Pucklechurch, Bristol BS16 9QHTel: +44 (0) 117 303 9 303Fax: +44 (0) 117 303 9 302Email: [email protected]

MANUFACTURERS OF A COMPLETE RANGE OF INNOVATIVE INFRA RED AND WHITE LIGHT LED LIGHT-ING PRODUCTS FOR PROFESSIONAL APPLICATIONS INCLUDING CCTV SCENE ILLUMINATION, ARCHITECTURAL UP-LIGHTING AND COVERT SECURITY.

ADVANCED LED TECHNOLOGY LTDSales: +44 (0) 1706 363 998Technical: +44 (0) 191 270 5148Email: [email protected]

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTSALTRON COMMUNICATIONS EQUIPMENT LTDTower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJTel: +44 (0) 1269 831431Email: [email protected]: www.altron.co.uk

SURVEILLANCE / CCTVIDIS EUROPE1000 Great West Road, Brentford, LONDON TW8 9HH Tel : +44 (0)203 657 5678Fax : +44 (0)203 697 [email protected]

ACCESS CONTROL – BARRIERS, GATES, CCTV ABSOLUTE ACCESSAberford Road, Leeds, LS15 4EFTel: 01132 813511E: richard.samwell@absoluteaccess.co.ukwww.absoluteaccess.co.ukAccess Control, Automatic Gates, Barriers, Blockers, CCTV


TO ADVERTISE HERE CONTACT:Paul Amura

Tel: 020 8295 8307Email: [email protected]


CONTROL ROOM & MONITORING SERVICES

DISTRIBUTORS

INFRA-RED, WHITE-LIGHT AND NETWORK CCTV LIGHTING RAYTECUnit 3 Wansbeck Business Park, Rotary Parkway,Ashington, Northumberland. NE638QWTel: 01670 520 055Email: [email protected] Web: www.rayteccctv.com

THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESSCONTROL AND INTRUDER DETECTION SOLUTIONSNORBAIN SD LTD210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TPTel: 0118 912 5000 Fax: 0118 912 5001www.norbain.comEmail: [email protected]

ADI ARE A LEADING GLOBAL DISTRIBUTOR OF SECURITY PROD-UCTS OFFERING COMPLETE SOLUTIONS FOR ANY INSTALLATION.ADI GLOBAL DISTRIBUTIONChatsworth House, Hollins Brook Park, Roach Bank Road, Bury BL9 8RNTel: 0161 767 2900 Fax: 0161 767 2909Email: [email protected]

TRADE ONLY CCTV MANUFACTURER AND DISTRIBUTOR

COP SECURITYLeading European Supplier of CCTV equipment all backed up by an industry leading service and supportpackage called Advantage Plus. COP Security, a division of Weststone Ltd, has been designing, manufac-turing and distributing CCTV products for over 17 years. COP Security is the sole UK distributor for IRLAB products and the highly successful Inspire DVR range.More than just a distributor.

COP Security, Delph New Road, Dobcross, OL3 5BGTel: +44 (0) 1457 874 999 Fax: +44 (0) 1457 829 [email protected] www.cop-eu.com

CCTV SPECIALISTSPLETTAC SECURITY LTDUnit 39 Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XHTel: 0844 800 1725 Fax: 01788 544 549 Email: [email protected] www.plettac.co.uk

ADVANCED MONITORING SERVICES EUROTECH MONITORING SERVICES LTD.Specialist in:- Outsourced Control Room Facilities • Lone Worker Monitoring• Vehicle Tracking • Message Handling • Help Desk Facilities • Keyholding/Alarm ResponseTel: 0208 889 0475 Fax: 0208 889 6679E-MAIL [email protected]: www.eurotechmonitoring.com

CCTV & IP SOLUTIONS, POS & CASH REGISTER INTERFACE, EPOSFRAUD DETECTIONAMERICAN VIDEO EQUIPMENTEndeavour House, Coopers End Road, Stansted, Essex CM24 1SJTel : +44 (0)845 600 9323Fax : +44 (0)845 600 9363E-mail: [email protected]

WHY MAYFLEX? ALL TOGETHER. PRODUCTS, PARTNERS,PEOPLE, SERVICE – MAYFLEX BRINGS IT ALL TOGETHER.MAYFLEXExcel House, Junction Six Industrial Park, Electric Avenue, Birmingham B6 7JJTel: 0800 881 5199Email: [email protected]: www.mayflex.com

EMPLOYEE SCREENING SERVICESTHE SECURITY WATCHDOGCross and Pillory House, Cross and Pillory Lane, Alton,Hampshire, GU34 1HL, United Kingdom www.securitywatchdog.org.ukTelephone: 01420593830

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URGENTLY NEEDED…National Franchise Opportunities with an established Security Companywith over 4000 installs specialising in Audio Monitoring.Try before you buy scheme. Contact Graham for full [email protected] TEL: 01274 631001



SECURITY PRODUCTS AND INTEGRATED SOLUTIONSHONEYWELL SECURITY GROUPHoneywell Security Group provides innovative intrusion detection, videosurveillance and access control products and solutions that monitor andprotect millions of facilities, offices and homes worldwide. Honeywell integrates the latest in IP and digital technology withtraditional analogue components enabling users to better controloperational costs and maximise existing investments in security andsurveillance equipment. Honeywell – your partner of choice in security.Tel: +44 (0) 844 8000 235E-mail: [email protected] Web: www.honeywell.com/security/uk

INTEGRATED SECURITY SOLUTIONS

THE LEADING CERTIFICATION BODY FOR THE SECURITY INDUSTRYSSAIB7-11 Earsdon Road, West MonkseatonWhitley Bay, Tyne & WearNE25 9SXTel: 0191 2963242Web: www.ssaib.org

INDUSTRY ORGANISATIONSPLANNED PREVENTATIVE MAINTENANCE

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRYBRITISH SECURITY INDUSTRY ASSOCIATIONTel: 0845 389 3889Email: [email protected]: www.bsia.co.uk

INTEGRATED SECURITY SOLUTIONSINNER RANGE EUROPE LTDUnits 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead,Reading, Berkshire RG74GB, United KingdomTel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001Email: [email protected]

PERIMETER PROTECTIONGPS PERIMETER SYSTEMS LTD14 Low Farm Place, Moulton ParkNorthampton, NN3 6HY UKTel: +44(0)1604 648344 Fax: +44(0)1604 646097E-mail: [email protected] site: www.gpsperimeter.co.uk

SECURITY MAINTENANCE CONSULTANTS• Planned Preventative Maintenance (PPM) Specialists • Price Comparison Service (achieving 20-70% savings)• FM Support / Instant Reporting / Remedial Work• System Take-Overs / Upgrades / Additions• Access, CCTV, Fire & Intruder, BMS, Networks & Automation• Free independent, impartial advice Tel: +44 (0)20 7097 8568 [email protected]

UPS - UNINTERRUPTIBLE POWER SUPPLIESADEPT POWER SOLUTIONS LTDAdept House, 65 South Way, Walworth Business ParkAndover, Hants SP10 5AFTel: 01264 351415 Fax: 01264 351217Web: www.adeptpower.co.ukE-mail: [email protected]

POWER SUPPLIES – DC SWITCH MODE AND ACDYCON LTDCwm Cynon Business Park, Mountain Ash, CF45 4ERTel: 01443 471 060 Fax: 01443 479 374Email: [email protected]

The Power to Control; the Power to Communicate

POWER

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STANDBY POWERUPS SYSTEMS PLCHerongate, Hungerford, Berkshire RG17 0YUTel: 01488 680500 [email protected]

INFRARED DETECTIONGJD MANUFACTURING LTDUnit 2 Birch Industrial Estate, Whittle Lane, Heywood, Lancashire, OL10 2SXTel: + 44 (0) 1706 363998Fax: + 44 (0) 1706 363991Email: [email protected]

UPS - UNINTERRUPTIBLE POWER SUPPLIESUNINTERRUPTIBLE POWER SUPPLIES LTDWoodgate, Bartley Wood Business ParkHook, Hampshire RG27 9XATel: 01256 386700 5152 e-mail:[email protected]

COMPLETE SOLUTIONS FOR IDENTIFICATIONDATABAC GROUP LIMITED1 The Ashway Centre, Elm Crescent, Kingston upon Thames, Surrey KT2 6HHTel: +44 (0)20 8546 9826 Fax:+44 (0)20 8547 [email protected]

STANDBY POWER SPECIALISTS; UPS, GENERATORS, SERVICE & MAINTENANCE

DALE POWER SOLUTIONS LTDSalter Road, Eastfield Industrial Estate, Scarborough, North Yorkshire YO113DU United KingdomPhone: +44 1723 583511 Fax: +44 1723 581231www.dalepowersolutions.com

SECURITY PRODUCTS AND INTEGRATED SOLUTIONSTYCO SECURITY PRODUCTSHeathrow Boulevard 3, 282 Bath Road, Sipson, West Drayton. UB7 0DQ / UKTel: +44 (0)20 8750 5660 www.tycosecurityproducts.com



SECURITY

CASH MANAGEMENT SOLUTIONS LOOMIS UK LIMITED 1 Alder Court, Rennie Hogg Road, Nottingham, NG2 1RX T - 0845 309 6419 E - [email protected] W - www.loomis.co.uk

CASH & VALUABLES IN TRANSITCONTRACT SECURITY SERVICES LTDChallenger House, 125 Gunnersbury Lane, London W3 8LHTel: 020 8752 0160 Fax: 020 8992 9536E: [email protected]: [email protected]: www.contractsecurity.co.uk

PHYSICAL CONTROL PRODUCTS, ESP. ANTI-CLIMB INSIGHT SECURITYUnit 2, Cliffe Industrial EstateLewes, East Sussex BN8 6JLTel: 01273 475500Email:[email protected]

FENCING SPECIALISTSJ B CORRIE & CO LTDFrenchmans RoadPetersfield, Hampshire GU32 3APTel: 01730 237100Fax: 01730 264915email: [email protected]

INTRUSION DETECTION AND PERIMETER PROTECTION

OPTEX (EUROPE) LTDRedwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibreoptic perimeter security solutions are owned by Optex. Platinum House, Unit 32BClivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZTel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311Email: [email protected] www.optex-europe.com

V

INTRUDER AND FIRE PRODUCTSCQR SECURITY125 Pasture road, Moreton, Wirral UK CH46 4 THTel: 0151 606 1000Fax: 0151 606 1122Email: [email protected]

INTRUDER ALARMS – DUAL SIGNALLINGCSL DUALCOM LTDSalamander Quay West, Park LaneHarefield , Middlesex UB9 6NZT: +44 (0)1895 474 474F: +44 (0)1895 474 440www.csldual.com

INTRUDER ALARMS AND SECURITY MANAGEMENT SOLUTIONSRISCO GROUPCommerce House, Whitbrook Way, Stakehill Distribution Park, Middleton,Manchester, M24 2SSTel: 0161 655 5500 Fax: 0161 655 5501Email: [email protected]: www.riscogroup.com/uk

ONLINE SECURITY SUPERMARKET EBUYELECTRICAL.COMLincoln House,Malcolm StreetDerby DE23 8LTTel: 0871 208 1187www.ebuyelectrical.com

LIFE SAFETY EQUIPMENTC-TECChallenge Way, Martland Park, Wigan WN5 OLD United KingdomTel: +44 (0) 1942 322744Fax: +44 (0) 1942 829867Website: http://www.c-tec.co.uk

PERIMETER SECURITYTAKEX EUROPE LTDAviary Court, Wade Road, BasingstokeHampshire RG24 8PETel: +44 (0) 1256 475555Fax: +44 (0) 1256 466268Email: [email protected]: www.takexeurope.com

SECURITY EQUIPMENTPYRONIX LIMITED Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY. Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042 www.facebook.com/Pyronixwww.linkedin.com/company/pyronix www.twitter.com/pyronix

SECURITY SYSTEMSBOSCH SECURITY SYSTEMS LTDPO Box 750, Uxbridge, Middlesex UB9 5ZJTel: 01895 878088Fax: 01895 878089E-mail: [email protected]: www.boschsecurity.co.uk

SECURITY SYSTEMSVICON INDUSTRIES LTD. Brunel Way, Fareham Hampshire, PO15 5TX United Kingdomwww.vicon.com

SECURITY EQUIPMENTCASTLESecure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QYTEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042www.facebook.com/castlesecurity www.linkedin.com/company/castlesecuritywww.twitter.com/castlesecurity

INTRUDER ALARMS – DUAL SIGNALLINGWEBWAYONE LTD11 Kingfisher Court, Hambridge Road, NewburyBerkshire, RG14 5SJTel: 01635 231500Email: [email protected] www.webwayone.co.ukwww.twitter.com/webwayoneltd www.linkedin.com/company/webwayone



Chris PinderTavcom Training hasannounced theappointment of ChrisPinder to spearhead itsmarketing anddevelopment activities.Chris is well knownthroughout the securityindustry, having carriedout important roles forthe BSIA and NSI during

a career which spans 17 years. “I have known Tavcom for as long as I have

been in the industry,” said Chris. “I am thrilled tohave the opportunity to contribute towards theirfuture growth of such a professional organisationas Tavcom.”

APPOINTMENTS


APPOINTMENTS

Donna ButterworthCOP Security has appointed Donna Butterworth tothe role Area Sales Manager for the North ofEngland. Donna’s new role will encompasssupporting customers to maximise the use ofCOP’s range of CCTV products, in particular theirnew range of Nexus IP surveillance equipment.

Previous to her new role at COP, Donna’sprofessional career has spanned over 25 yearswithin the security equipment distributionindustry. With experience gained at GardinerSecurity, Network Video Centre and more recently,DVS, Donna brings a wealth of experience in CCTVsystem design, extensive manufacturer productknowledge and distribution sales management.

Jo Capstick, Catherine Walton,Hannah Whittle & Emma WordenQuality Essential Distribution has announced fournew appointments to strengthen the team at itsPreston headquarters. Jo Capstick, formally ofConcordia Cables is the new purchasing managerat QED and is joined by Catherine Walton, HannahWhittle and Emma Worden (also formerly ofConcordia) in internal sales.

Ian Smith, Sales Director at QED said: “Theappointments were needed to help deal with thegrowing sales and support requirements we areproviding today. With the wide range of productswe supply it is vital that our customers can getthe information and help they need as well as thequality equipment we are known for. The newstarters bring a range of work experience andknowledge to the company and I wish them all thebest with their new roles with us.”

Phil CampbellMaxxess has appointed industry stalwart PhilCampbell to the position of UK and Ireland SalesManager based out of the company’s Europeanhead office in Bracknell, United Kingdom. Phil willlead the UK and Ireland sales region for the firm’ssignature product eFusion to meet the demandfor integrated solutions that increase resiliencewhile streamlining security operations. Workingacross the security buying chain, he will beinstrumental in driving the Maxxess partnerprogram collaborating with consultants andintegrators. He will be responsible for

maintaining and building relationships with keyend users predominantly focussing on marketswhere security is mission critical.

Phil brings with him more than 30 years’ salesexperience in the electronic security industry,where he has been responsible for bringing manyIP-enabled security systems to market. Most well-known for his tenures at CCTV Warehouse andCCTV Center, Campbell has a track record in sales,marketing and account management, as well asan understanding of security systems deploymentfrom design and integration through to finalcommissioning and training.

Neil Smith, Ray Edwards &James CarpenterAD Group has taken on three new members ofstaff as it aims to grow and support the clientbase of its solution arm, AD Network Video.The new appointees will also supportestablished technology as well as newsolutions such as Virtual NVR, introduced inJuly, which provides evidential footage for arange of industries.

Ray Edwards joins as a field applicationengineer from Trinity Mirror Group where hewas IT network support engineer. He is joinedby Neil Smith (pictured) in the same function,who has joined from EDS Fire & Security.James Carpenter joins as internal salesrepresentatives to generate new business andassist in further strengthening client relations.

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