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Capital Markets Day, July 6th, 2016 - Summary NEOS 2016-2020 A Customer-centric Transformation

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Page 1: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Capital Markets Day, July 6th, 2016 - Summary

NEOS 2016-2020A Customer-centric Transformation

Page 2: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Air Liquide proven agility and strengths to build on opportunities

Rise ofManufacturing

Large

Industries

Out ofHospital

High-tech devices

Cleanerfuels

Developing economies

Mid

1980s

Mid

2010s

Early

1990s

Mid

1990s

Early

2000s

Mid

2000s

Early

2010s

€3.0bn

€16.4bn

Sales

Sales

Home

Healthcare

Electronics

Hydrogen

China

2

Page 3: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Airgas acquisition: a Major Step Change

Larger base for value creation

>€20bn

+30%

Sales

3

Customers 2 million

Cylinders 22 million

Customer reach

x2

x2

Page 4: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

A New Group

CUSTOMER DIGITAL

INNOVATION

4

Page 5: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Customers & Patients

Value Creation Through Integrated Model

E&C* Large Industries Industrial Merchant Electronics Healthcare

Innovation

5

*Engineering & Construction

Page 6: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Both Growth and Resilience

Air Liquide Sales & OIR versus Worldwide Industrial Production over 10 Years

100

110

120

130

140

150

160

170

180

190

200

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

(Base 100 in 2005)

*Source: coe-rexecode

Worlwide IP* Sales OIR

6

Page 7: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Solid Foundations, Unique Differentiating Factors

Healthcare

High density: >1.3 million patients

Strong Home Healthcare geographical footprint

(35 countries)

Electronics

#1 in China

Technical Leadership in Advanced Materials

#1

Innovation/Global Markets & Technologies

#1 in Advanced Technologies

#1 in biomethane (purification, > 50 stations)

Corporate Venture with portfolio of 25 startups

Engineering & Construction

Proprietary technologies and E&C capabilities

Industrial Merchant with

#1 High density: national market leader

for >70% of sales

#1 in e-commerce business

Large Industries

50% more sales than #2 player

>€30bn sales ensured with 15 years

Take-or-Pay contracts

#1

7

Page 8: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Air Liquide Ambition

Lead our industry

Deliver long-term performance

Contribute to sustainability

8

Page 9: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

■ Operational Excellence

■ Selective Investments

■ Open Innovation

■ Network Organization

Profitable Growth over the Long-term

Strategy: a Customer-centric Transformation

o Aligned with Air Liquide new business profile

o Customer experience

o Cost competitiveness

o Core

o Disruptive

o Digital workplace

o Speed

o Best practices

For

9

Page 10: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Majors trends

10

Page 11: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Health and

wellness

Major trends in a changing environment

Global

warmingSustainability

Sharing

economy

Waste

management

Rise of chronic diseases

Urbanization

Evolution of Healthcare systems

Ageing

population

New distribution

models

Value migration:

rise of services

Customer experience

and satisfaction

Digitalization

Rise of platforms

in industries

Big Data

Moderate and balanced

world growth

Rebalance of

geopolitical powers

Evolving energy

economics

Low inflation and low

cost of money

Economic transition

in China

Open innovation

Transparency across

the value train

War for talents

New purchasing

behaviors

Energy and

Environment

Transition

Changes in

Healthcare

Digitization

11

Page 12: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Hydrogen mobility

12

Energy and EnvironmentTransition

Hydrogen for

clean fuel

Emissions control

Biogas

Recycling

Oxygen for

energy efficiencies

LNG technologies

Photovoltaics

Page 13: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Digitization

e-Commerce

e-Healthcare

Smart & Innovative

Operations (SIO)

More

Components

Supply Chain

Efficiencies

Higher performance through

Advanced Materials

New ways of working

13

Page 14: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

14

Changes in Healthcare

Disinfectants &

antiseptics

Medical gases for

hospitals

New geographies

e-Healthcare

Home Healthcare

services for

chronic diseases

Food preservation

Offer for

Pharmaceuticals

Page 15: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Our new company program

for 2016-2020

Page 16: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Financial Objectives

(1) Including Airgas scope effect in 2017 contributing +2% to the CAGR

(2) Over the 2017-2020 period

+6% to +8%CAGR 2016-2020(1)

>10%after 5-6 years

Efficiencies >€300m on average/year(2)

+ Airgas synergies >$300m

Maintain

“A” range rating

16

Page 17: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Key Success Factors for Growth and Resilience

IDEAL FOOTPRINT TO

CAPTURE GROWTH

Present in over

80countries

>50%of AL growth

(2010-2015) from top 10

growing economies

>50%annual sales

secured as of

January 1st

SOLID CONTRACT

STRUCTURE

WIDE AND STRONG

CUSTOMER BASEBALANCED ACTIVITIES

55%

Sales

IP driven

45%other dynamics

90%of industrial segments

80%

of top 50 customers

are leaders in their market

Serving

17

Page 18: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Increased Customer Reach

* Bulk and Specialty Gases, Safety, Construction, Weld Process, Healthcare & Life Sciences

1 million customers

in 1 country (USA)Digital Platform

Telesales Experts> 500

Stores≈ 850

Field

Sales

Specialists1 million customers

in 75 countries

+

18

Page 19: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Efficiencies Boosted by Digitization of Operations

Big DataAnalytics

Predictive Maintenance

ReinforcedReal-time

Optimizations

Higher Level of Remote

Operation

14 Operation Control

Centers worlwide

>85% of LI

units connected

Target zero unplanned

shutdowns

1 billion of

datapoints archived

every day

19

Page 20: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Corporate Sustainability Objectives

• Help customers lower

GHG* emissions

• Grow with reduced

carbon intensity

• Continue to improve Safety

• Do business responsibly

• Extend Air Liquide Foundation

• Foster clean mobility

• Develop Healthcare

*GreenHouse Gas

For better environmentFor better healthe.g.

e.g.

e.g.

20

Page 21: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Large

Industries

NEOS Strategy: a Customer-centric Transformation

Growth and cash

Customer reach

& competitiveness

Expansion

Premium value

New businesses

Industrial

Merchant

Healthcare

Electronics

Global

Markets &

Technologies

o Operational Excellence

o Customer competitiveness

o Proximity

o Customer experience

o Patient-centric services

o Caring for more patients

o Innovation for energy transition

o Customer needs anticipation

o Technology partner

o Flawless reliability and quality

Contribution to NEOS Customer Benefits

Page 22: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Relying on a New Balanced Mix

Large Industries

Industrial Merchant

Electronics

Healthcare

Americas

Europe

Asia-Pacific Middle-East & Africa

2020 Gas & Services Sales

Geography Mix Activity Mix

22

Page 23: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Leveraging on Digital

New ways of working

Managing assets and optimizing

production & logistics

Customer reach through e-commerce

23

Page 24: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Engaging the Whole Organization

Network organization

-68,000

employees

1 base

Hub

Hub

HubHub20 clusters

24

Page 25: Présentation PowerPoint - Air Liquide Liquide proven agility and strengths to build on opportunities ... o Digital workplace o Speed o Best practices For 9. ... Asia-Pacific Middle-East

Capital Markets Day, July 6th, 2016 - Summary

NEOS 2016-2020A Customer-centric Transformation