prsa boston social media summit 5 21 14
DESCRIPTION
Created by PRSA Boston and including speakers' submitted slides, this master slideshow includes all content provided to attendees of the third annual Social Media Summit. The conference was held May 21, 2014 at Bentley University. This presentation is NOT to be used or shared commercially without express permission of PRSA Boston.TRANSCRIPT
Third Annual Social Media Summit
May 21, 20148:00 a.m. to 3:00 p.m.
#PRSABOS @BentleyU, @prsaboston
Please follow and tweet your thanks to our sponsors:
@MyCorpSolutions
@BusinessWire
@PRNewswire
@Marketwired
@UpwardLabs
#PRSABOS @BentleyU,
@prsaboston
Please follow and tweet your thanks to our sponsors:
@RFBinder @RegisCollege_MA
@WeberShandwick @HollywdPR
@msl_group
@CallananKlein
Keynote Speaker
Victor LeeVice President,
Digital Marketing Hasbro
@vlee
Public relations people
should stop trying to do social
marketing!
We have just started.
~1620s~1890s~1920s~1994-2014
Status Updates - Then
Status Updates - Now
I like Snickers and poodles!!!
7.5M sites with like or
share button
4.5B average
daily likes
1.13 trillion
likes since launch
1.16% increase of negative posts when it rains out
Food Art - Then
Food Art - Now
1,500 posts eligible to appear on a user’s feed daily
Relationship Status - Then
Relationship Status - Now
Page interactions change by 225% when a relationship status
changes
Birthdays - Then
Birthdays - Now
720MM “Facebook 10th Bday” Video Look Backs Created. 50% of them
shared.
Photos - Then
250B uploaded loaded photos to
date
Photos - Now
350M daily uploaded photos
Facebook = 48% of all selfies
Videos - Then
1956 – 2000
VCR
Videos - Now
90% have under 5,000 views
4 billion views per
day
60 minutes per second
Breaking News - Then
Breaking News - Now
So how do you win in
social?
First understand…
Our lives aren’t told in bullet points• My name is Victor Lee• I was born in Boston• I have a ridiculous
knowledge of 80s music and one-hit wonders
• Put ketchup near me and I will punch you
We Live our Lives In Photos and Stories
Embrace
It Used To Be Simple
Ready, aim, fire
Social Changes Everything
Now the deer can fire back
A Social Age Love Story…
How To Win A Consumer In 10 Posts
#1: The Icebreaker
#2: Mutual Interest
#3: The One-Way Conversation
Because If It Is…
#4: Every Post Is Like The First Post
#5: Call Them Back
#6: Keep Them Smiling
#7: Brag About Them
#8: Grow With Them
#9: Show Commitment
#10: Don’t Forget The Beginning
MY PLEA TO YOU
It’s just the beginning. Co-author the future, define its legacy and drive its potential.
1.
Don’t regret a thing. Regret isn’t that you failed. It’s that you didn’t even try.
2.
THANKS
Internal Communications: Employees are your best
advocatesCheryl Wadsworth, ModeratorIron Mountain@cwadsworth29
Kristie HelmsState Street Bank@KristieHelms
Kristen GarveyEMC@KristenGarvey
Rick LacroixProgress Software@ricklacroix
Internal blog
Intranet
Iron Mountain Chatter
Being ‘Social’ at Iron Mountain
50EMC CONFIDENTIAL—INTERNAL USE ONLYEMC CONFIDENTIAL—INTERNAL USE ONLY
EMC: EMPLOYEES AS BRAND ADVOCATES
• Education
© Copyright 2014 EMC All Rights Reserved
51EMC CONFIDENTIAL—INTERNAL USE ONLYEMC CONFIDENTIAL—INTERNAL USE ONLY
Social Media Principles &
PolicySocial Voice
Social Media Monitoring
Social Media Content
Facebook Twitter
LinkedIn Weibo
Blogging
Social Media Risk
Management & Crisis Comms
Social Media Measurement
Becoming a Social Media
Influencer
Social Advertising
Influencer Marketing
Foundational Courses
Channels
Advanced Courses
Global Social Media Use
Community
CURRICULUM
© Copyright 2014 EMC All Rights Reserved
52EMC CONFIDENTIAL—INTERNAL USE ONLYEMC CONFIDENTIAL—INTERNAL USE ONLY
MAKING IT EASY TO SHARE
• Social Media Activation Kit for employees
© Copyright 2014 EMC All Rights Reserved
#PRSABOS @BentleyU, @prsaboston
Please follow and tweet your thanks to our sponsors:
@MyCorpSolutions
@BusinessWire
@PRNewswire
@Marketwired
@UpwardLabs
The Power of CEOs & Celebrities
Liz Brunner, ModeratorBrunner Communications@LizBrunner
Katie BurkeHubSpot@katieburkie@HubSpot
Emily BruttiOcean Spray @emilybrutti@oceansprayinc
JoJo GutfarbGoodwin Group@JoJoGutfarb@GoodwinGroupPR
Ocean Spray: The Power of the Celebrity
Maria Menounos & Healthy Holiday Cooking
Jimmy Fallon & #saucesingles
Matt Light, New England Patriots
Matt Light Foundation’s AFC Championship Raffle gets celebrities tweeting
Links You’ll Like:
• Ocean Spray website• Ocean Spray YouTube• Liz Brunner’s website• http://www.hubspot.com• Matt Light Foundation• Goodwin Group website
Social Media For Regulated Industries
Rob Bertsche, Moderator Prince Lobel @rbertsche
Jenna LebelLiberty Mutual
@JennaL15
Lily AlbinBoston Children’s
Hospital@LilyAlbin
Lisa LopezGenzyme
@GenzymeCorp
Sarah MolinariFidelity
@Fidelity@FidelityNews
Awareness
Service
Sales
80% of 18-49 year olds use socialnetworking sites several times per day
50% of web sales will be influenced bysocial media by 2015
72% of companies providecustomer care via social media
Social Media Will Add Value in Three Key Areas In 2014
65
Current LM Social Platforms
66
Pro
ven
Pro
vin
gTe
stin
g
Provides mass reach for high engagement with various forms of content and direct response capabilities
Fa
ceb
oo
kTw
itte
r
“Humanizes” brand through real-time marketing, brand-related updates, and engagements with influencers
Yo
uTu
be
Builds brand awareness through highly engaging videos, primarily Olympics campaign content
Go
og
le+
Builds SEO and relevance of LM through regularly updated brand content
Inst
ag
ram
Shares photos and short-form videos through behind-the-scenes and “humanized” content
Lin
ke
dIn
Promotes insurance content, brand partnerships and recruiting network
LM
Blo
g
Optimizes LM.com SEO by providing relevant home, auto, and insurance information
Links You’ll Like:
• Prince Lobel website• Boston Children’s Hospital website• Liberty Mutual website and Facebook page• Fidelity website• Genzyme YouTube channel and website
Lunch time!
Frozen desserts compliments of our friends at
Tweet a photo of you and a Yasso bar with the #PRSABos hashtag and
we will tweet the winner, and reveal your prize.
Engagement/Paid Media Panel
George Snell, ModeratorWeber Shandwick@HighTalk
Jeff PyattOutbrain
@jeffpyatt
Andres RoselloPTC
@andresrosello
Rob SheardBreville
@robsheard
Kate WillettViral Gains
@katijeanne
Links You’ll Like:
• Weber Shandwick website• PTC website• Breville website• Outbrain website• Viral Gains website
Consumer Panelists
Christine Koh, ModeratorOnline Media Writer/Consultant@bostonmamas
Peg MerzbacherPeapod@pjmerzbacher@peapoddelivers
Jarrod CohenKayem Foods@jarrodcohen @kayemfranks
Mike WattsYasso@MikeWatts82@eatyasso
Links You’ll Like:
• BostonMamas.com• Kayem Foods website• Peapod website, Facebook, Pinterest• Yasso website, Facebook, Instagram @teamyasso
Shameless Membership Plug
PRSA National is offering us a winning deal from May 22-June 5th ONLY:
1. FREE National initiation fee waived ($65)2. Free Section Dues Waived ($60)3. Free Boston Chapter Dues Waived ($60)
Tomorrow, visit www.prsa.org/joinus - use code: MD14 All new members who join during this time period are automatically entered to score Red Sox tickets.
for a chance to win
Continue the conversation with PRSA Boston:
• Young Professionals Network • Mentoring program – online signup/mentors needed• Independent Practitioners Network – 6 events/year• Monthly programs and hosting 2016 District Conference• Free national webinars and online resources via prsa.org• Events and job postings in “The Buzz” weekly• Accreditation for only $50 this year, the 50th Anniversary of the APR –
not too late to join the fall class!• $2,000 scholarship for undergraduate: apply online• Diane Davis Beacon Award• Summer Social, Holiday Party and Annual Meeting• Chat with us in our members’ Facebook Group, and @prsaboston
Thank you for attending… see you next year!