proton-205 system manual

7/27/2019 Proton-205 System Manual

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Documentation Information

This is a general documentation and it covers many models with

different specifications. A particular product may not support all the

features and facilities described in the documentation.

Matrix Telecom reserves the right to revise information in this

publication for any reason without prior notice. Information in this

documentation may change from time to time. Matrix Telecom

makes no warranties with respect to this documentation and

disclaims any implied warranties. While every precaution has been

taken in preparation of this system manual, Matrix Telecom

assumes no responsibility for errors or omissions. Neither is anyliability assumed for damages resulting from the use of the

information contained herein.

Matrix Telecom reserves the right without prior notice to make

changes in design or components of the equipment as engineering

and manufacturing may warrant.

Neither Matrix Telecom nor its affiliates shall be liable to the

purchaser of this product or third parties for damages, losses, costsor expenses incurred by purchaser or third parties as a result of:

accident, misuse or abuse of this product or unauthorized

modifications, repairs or alterations to this product or failure to

strictly comply with Matrix Telecom’s operating and maintenance

instructions.

All rights reserved. No part of this system manual may be copied or

reproduced in any form or by any means without the prior written

consent of Matrix Telecom.



Matrix

Proton-205 System Manual 3

Warranty Statement

Matrix Telecom Pvt. Ltd. (Matrix) warrants to its consumer

purchaser any of its products to be free of defects in material,

workmanship and performance for a period of 15 months from dateof manufacturing or 12 months from the date of installation which

ever is earlier.

During this warranty period, Matrix will at its option, repair or replace

the product at no additional charge if the product is found to have

manufacturing defect. Any replacement product or part/s may be

furnished on an exchange basis, which shall be new or like-new,

provided that it has functionality at least equal to that of the product,being replaced. All replacement parts and products will be the

property of Matrix. Parts repaired or replaced will be under warranty

throughout the remainder of the original warranty period only.

This limited warranty does not apply to:

1. Products that have been subjected to abuse, accident, natural

disaster, misuse, modification, tampering, faulty installation, lack

of reasonable care, repair or service in any way that is not

contemplated in the documentation for the product or if the modelor serial number has been altered, tampered with, defaced or

removed.

2. Products which have been damaged by lightning storms, water or

power surges or which have been neglected, altered, used for a

purpose other than the one for which they were manufactured,

repaired by customer or any party without Matrix’s written

authorization or used in any manner inconsistent with Matrix’s

instructions.

3. Products received improperly packed or physically damaged.4. Products damaged due to operation of product outside the

products’ specifications or use without designated protections.

Warranty valid only if:

• Primary protection on all the ports provided

• Mains supply is within limit and protected

• Environment conditions are maintained as per the product

specifications Warranty Card:



Matrix

Proton-205 System Manual4

• When the product is installed, please return the warranty card

with:

• Date, signature and stamp of the customer

• Date, signature and stamp of the channel partner

• Matrix assumes that the customer agrees with the warrantyterms even when the warranty card is not signed and returned as

suggested.

The Purchaser shall have to bear shipping charges for sending

product to Matrix for testing/rectification. The product shall be

shipped to the Purchaser at no-charge if the material is found to be

under warranty. The Purchaser shall have to either insure the

product or assume liability for loss or damage during transit.

Matrix reserves the right to waive off or make any changes in its

warranty policy without giving any notice.

If Matrix is unable to repair or replace, as applicable, a defective

product which is covered by Matrix warranty, Matrix shall, within a

reasonable time after being notified of the defect, refund the

purchase price of the product provided the consumer/purchaser

returns the product to Matrix.

In no event will Matrix be liable for any damages including lost

profits, lost business, lost savings, downtime or delay, labor, repair

or material cost, injury to person, property or other incidental or

consequential damages arising out of use of or inability to use such

product, even if Matrix has been advised of the possibility of such

damages or losses or for any claim by any other party.

Except for the obligations specifically set forth in this WarrantyPolicy Statement, in no event shall Matrix be liable for any direct,

indirect, special, incidental or consequential damages whether

based on contract or any other legal theory and where advised of

the possibility of such damages.

Neither Matrix nor any of its distributors, dealers or sub-dealers

makes any other warranty of any kind, whether expressed or



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implied, with respect to Matrix products. Matrix and its distributors,

dealers or sub-dealers specifically disclaim the implied warranties of

merchantability and fitness for a particular purpose.

This warranty is not transferable and applies only to the originalconsumer purchaser of the Product. Warranty shall be void if the

warranty card is not completed and registered with Matrix within 30

days of installation.

All legal course of action subjected to Vadodara (Gujarat, India)

Jurisdiction only.

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Matrix


Welcome

Thanks for purchasing a Matrix product.

We want you to get the maximum performance from our product. If

you run into technical difficulties, we are here to help. But please

consult this system manual first.

If you still can’t find the answer, gather all the information or

questions that apply to your problem and with the product close to

you, call your dealer. Matrix dealers are trained and ready to give

you the support you need to get the most from your Matrix product.

In fact, most problems reported are minor and can be easily solvedover the phone.

In addition, technical consultation is available from Matrix engineers

every business day. We are always ready to give advice on

application requirements or specific information on installation and

operation of our products.

The system manual is arranged alphabetically. We suggest to

advice first time users to read this system manual in followingsequence of topics.

• Introduction 46

• Installation 40

• Station Numbers 63

• Call Progress Tones 14

• Distinctive Rings 33

• Calling Other Station 20

• Making External Calls 50

• Selective Trunk Access 62• Answering Calls 11

• Receiving Trunk (Incoming) Calls 60

• Call Pick Up 13

• Call Transfer 18

• Last Number Redial 49

• Memory Dialing 51

• Call Splitting 16



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• Hold 37

• Power Down Mode 54

• Default the Configuration 32

• Data Port (Internet Ready) 28

• Programming the System 56

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Contents

Documentation Information ................................................................. 2

Warranty Statement .............................................................................3Welcome ..............................................................................................6

Answering Calls .................................................................................. 11

Auto Call Back (ACB) .......................................................................12

Call Pick Up .......................................................................................13

Call Progress Tones ..........................................................................14

Call Splitting ....................................................................................... 16

Call Transfer .......................................................................................18

Calling Other Station ......................................................................... 20 Cancel Station Features ....................................................................21

Class Of Service ................................................................................22

Conference .........................................................................................24

Daily Alarm ......................................................................................... 26

Data Port (Internet Ready) ................................................................. 28

Day and Night Zones .........................................................................30

Default the Configuration ................................................................... 32

Distinctive Rings ................................................................................33Do Not Disturb (DND) ........................................................................34

Flash Timer ........................................................................................ 36

Hold .....................................................................................................37

Hotline ................................................................................................. 38

Installation ..........................................................................................40

Interrupt Request ...............................................................................45

Introduction ........................................................................................46

Last Number Redial ...........................................................................49

Making External Calls ........................................................................50 Memory Dialing ................................................................................... 51

Music on Hold ....................................................................................53

Power Down Mode ..............................................................................54

Programming the System .................................................................. 56

Quick Dial ...........................................................................................57

Raid .....................................................................................................58

Real Time Clock ................................................................................59

Receiving Trunk (Incoming) Calls .....................................................60



Ring Only Once .................................................................................. 61

Selective Trunk Access .................................................................... 62

Station Numbers ................................................................................ 63

System Security (Password) .............................................................64

System Timers ................................................................................... 65 Technical Specifications ................................................................... 66

Toll Control .........................................................................................67

Troubleshooting .................................................................................. 68

Trunk Access .....................................................................................69

Trunk Landing .................................................................................... 70

Trunk Parameters ..............................................................................73

Appendix A: Feature at a Glance......................................................74

Appendix B: Programming Commands ............................................75

Glossary .............................................................................................76

Index...................................................................................................78



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Answering Calls

When your station rings, lift the handset. The ring stops and you get

connected to the calling party. You may start-talking immediately.

Proton-205 offers a facility to identify the caller before answering the

call. If the caller is a station then the station rings as

Trin......Trin.....Trin.... This is called single ring. If the caller is an

external caller the station on which the trunk call lands rings as

Trin...Trin...........Trin...Trin... This is called double ring. These two

types of rings differentiate an internal caller and an external caller.

Relevant Topics:

1. Calling Other Stations 202. Making External Calls 50

3. Distinctive Rings 33

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Auto Call Back (ACB)

What’s this?

• You need not keep dialing busy station or accessing busy trunk

repeatedly.

• You can request ACB by dialing ‘2’ when you get busy tone.

• When the requested station becomes free it rings.

Simultaneously your station also starts ringing.

• Whosoever answers first gets ring-back tone. The other end

keeps ringing.

• Once the ring is answered ring-back tone stops and speech is

established.

• You can request ACB even on a busy trunk. As soon as the trunkbecomes free you get ring. When you lift the handset, you get

dial tone of the PSTN and you can start dialing desired number.

How to use it?

1 Lift the handset. Dial tone

2 Dial Station Number. Busy tone

3 Dial 2. Confirmation tone

4 Replace handset.

If you don’t answer the Auto Call Back ring, it stops after 45 secs.

and ACB request gets cleared. If ACB is done on a busy station, the

user gets single ring when ACB request is served. If ACB is done on

a busy trunk, the user gets double ring when ACB request is served.

Example:

You dialed ‘23’ but station 23 is busy. To request Auto Call Back,

dial 2 in busy tone.

Important Points:

• Two requests: One on internal station and other on trunk can be

entertained at a time.

• The last ACB request supersedes all other previous ACB

requests.

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Call Pick Up

What’s this?

• You can answer calls of your colleague without physically going

to his station. You can use this feature to answer even trunk calls

ringing on other stations.

How to use it?


2 Dial 9. Speech.

Important Points:

• All internal and external calls can be picked up.• In case of more stations ringing, the station with the least station

number will be picked up first.

• ACB, Alarm can’t be picked up by this.

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Call Progress Tones

The Proton-205 gives various tones in different situations. This is

how the Proton-205 responds to dialing of codes.

Dial Tone

When you lift the handset you get dial tone. Dial tone stays for 7

seconds. After that error tone starts.

• Sound: Toooooooooooo

Ring Back Tone

When you dial any station number and if that station is free, you get

the ring back tone. The ring back tone continues for 45 secs. After that error tone starts.

• Sound: Turroo... Turrroo

Busy Tone (Engage Tone)

High pitch beeps with equal on and off periods. When you dial any

station and if it is busy, you get busy tone. Busy tone continues for

7 seconds.

• Sound: Tooooooo.........Toooooooo

Error Tone

The Error Tone is made of fast beeps. When you perform some

wrong operation or try using a feature without access, you get error

tone.

• Sound: Too…Too…Too…Too

Internal Call Waiting Tone

Short beep followed by longer off duration repeated every second.

This is also known as intrusion tone. Busy user gets this tone over

his speech when some other station attempts interrupt request.

• Sound: Beep.…………Beep

External Call Waiting Tone

This tone is of two ticks followed by a longer off time of 3-4 secs.

Busy programmed destination station gets this tone when there is a

fresh incoming call.



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• Sound: Beep...Beep………....Beep...Beep

This tone continues for hunt timer.

Feature Tone

Short beep followed by a longer off duration repeated every second.Feature tone continues for 7 seconds.

• Sound: Beep.........Beep

Programming tone is same as feature tone.

Confirmation Tone

This tone is continuous, fast beeps. The Proton-205 confirms

successful usage of features with this tone. The confirmation tone

remains for 7 seconds. This is called Confirmation Tone Timer.

• Sound: Beep... Beep... Beep

Programming Tone

Short beeps followed by a longer off duration repeated every second.

It is exactly same as the feature tone. The Proton-205 prompts you

to enter fresh commands during programming with this tone.

Programming tone remains for 7 seconds.

• Sound: Beep.............Beep

Tone Specifications:

Name Frequency Cadence

Dial Tone 440Hz Continous

Ring Back Tone 440Hz400ms on, 200ms off

400ms on, 2600ms off

Busy Tone 440Hz 1000ms on, 800ms off

Confirmation Tone 440Hz 33ms on, 33ms off

Programming Tone 440Hz 67ms on, 1330ms off Error Tone 440Hz 200ms on, 200ms off

Internal Call Wating Tone 440Hz 67ms on, 1330ms off

Trunk Call Waiting Tone 440Hz67ms on, 67ms off,

67ms on, 3400ms off

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Call Splitting

What’s this?

• This feature enables you to talk to two persons alternately.

• Call Splitting is also known as Hold-Consult or Hold-Toggle.

How to use it?

Call Splitting can be used in any of the following three combinations:

• Two stations

• One station and one trunk

• Two trunks

Call splitting between two stations1 Speech with one station.

2 Dial Flash. Dial tone

3 Dial other Station Number. Ring Back tone

4Speech with second person when call is

answered.

5Dial Flash to alternate between active

and held-up person.

Call Splitting between a station and a trunk

1 Speech with trunk.


3 Dial Station. Ring Back tone

4Speech with the station when

the call is answered.

5 Dial Flash. Speech with held party.

Call Splitting between two trunks



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2 Dial Flash. Dial tone, Trunk goes on hold.

3Dial 0 to grab another

trunk.

Trunk dial tone

4Dial Telephone

Number.Ring Back tone

5speech with called party when the

call is answered.

6 Dial Flash. speech with held party.

How to program?

Refer Class Of Service (COS) for details on how to allow Call

Splitting to a user.

Important Points:

• Only one of the two persons will be in conversation with you at a

time. The third person is on hold. He gets music and cannot hear

your conversation.

• When in speech with a station and getting external call waiting

tone, you can dial Flash to answer the trunk call. The station is

put on hold and gets music. Now, you can toggle between thetwo persons.

• Interrupting station can also be answered very much in the same

way as described above. Your current call is put on hold and

speech with the interrupting station is established. Once again,

you can toggle between the two persons.

• From Station, 3-Party conference can be invoked to include both

the parties by dialing Flash-Flash.

• You can also transfer the active person (one who is in conver-

sation with you) to the third person, by simply going on-hook.

Relevant Topics:

1. Conference 24

2. Call Transfer 18

3. Hold 37

4. Class Of Service 22

5. Flash Timer 36

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Call Transfer

Proton-205 offers two types of call transfer:

Call transfer-Screened

Call transfer-While ringing

What’s this?

Call Transfer-Screened

• This is normal call transfer and the most widely used.

• The secretary transfers the incoming call to the executive after

consulting him.

How to use it?1 Speech with trunk.


3 Dial Station Number. Ring Back tone

4 Speech.

5 Disconnect.

Important Points:

• Internal station calls can also be transferred to some other station.

• While waiting for the station to answer, you can abandon the

transfer by dialing Flash. The ring on the station is stopped and

you get connected to the person on hold.

What’s this?

Call Transfer-While Ringing

• Transfer a call without waiting for the destination to answer.

• A station can use this feature when there is other call pendingand he cannot wait for the station to respond to intimate the call.

How to use it?



3 Dial Station Number. Ring Back tone

4 Disconnect.



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Important Points:

• Internal station calls can also be transferred to some other

station.

• If the called station does not respond to the ring within 30 secs.

(call pickup time), the call comes back to the station thattransferred the call.

• If the station that transferred the call is free at the time of call

return, caller gets ring.

• If the station that transferred the call is busy at the time of call

return and if it was a trunk call transfer or internal call transfer

then the system waits for the station to become free. The caller

gets ring back tone.

Relevant Topics:

1. Hold 37


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Calling Other Station

• Lift the handset.

• Wait for dial tone.

• Dial station number you want to talk to.

• If called station is free, you will hear ring back tone and the called

station will start ringing.

• Once called station answers your call by lifting handset, ring

back tone stops and speech is established.

• If the called station is not free, you will get busy tone. You can

request Auto Call Back or Interrupt Request or Raid feature.

• For details, please refer ‘ Auto Call Back’, ‘Interrupt Request’ and

‘Raid’.

Relevant Topics:

1. Station Numbers 63

2. Interrupt Request 45

3. Raid 58

4. Auto Call Back 12

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Cancel Station Features

What’s this?

• Features like Daily Alarm, Auto Call Back, Hotline, Do Not

Disturb and Ring Only Once can be cancelled from the station.

• There is separate cancellation code for each feature. But it is

desirable to have a master command to cancel all the features

with a single command.

How to use it?



3 Replace the handset.

• By using this single command all the above mentioned features

are cancelled.

Relevant Topics:

1. Auto Call Back 12

2. Daily Alarm 26

3. Hotline 38

4. Do Not Disturb 34

5. Ring Only Once 61

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Class Of Service

What’s this?

All users in an organization are not equal. Some users are

important and their time is more valuable. Further, their nature of job

also differs. Keeping this diversity in mind, it is imperative that the

features required from a system differ from person to person.

It is the system’s responsibility to allow or deny a feature access to

a user depending on his need. The system should support flexible

allocation of features to different users. This accessibility of different

features for a user is known as his Class Of Service (COS).

How to program?

Use following command to program COS level:

31-Station-Level

Where,

Station is from 21 to 25

Level Features Allowed

0 Only Basic Features

1 Basic + Memory Dialing

2 Basic + Memory Dialing + DND

3 Basic + Memory Dialing + DND + Hotline

4 Basic + Memory Dialing + DND + Hotline + IR

5Basic + Memory Dialing + DND + Hotline + IR +

Conference


Conference + Ring Only Once


Conference + Ring Only Once + Raid

By default, Class Of Service level is ‘1’ for all stations.

Basic features include Call Transfer, Hold/Toggle Call, Call Pickup,

Daily Alarm, Auto Call Back, Cancel all Features, Quick Dial,

Internal Dialing and Data Port (Internet Ready).



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Example:

Allow all features to station 25 and basic features to station from 21

to 24.

31-25-7 31-21-0

31-22-0

31-23-0

31-24-0

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Conference

What’s this?

• PBX allows conference between three parties.

• Following three combinations are allowed: All three stations, Two

stations and one trunk, One station and two trunks.

How to use it?

Conference can be made in any of the following three combination

• Two stations

• One station and one trunk

• Two trunks

Conference between two stations:

1 Speech with one station.



4 Speech with second person.

5 Dial Flash-Flash. 3-party conference.

Conference between a station and trunk:




4 Speech with station.


Conference between two trunks:1 Speech with trunk.


3 Dial 0 to grab another trunk. Trunk dial tone

4 Dial Telephone Number. Ring Back tone

5 Speech with called party.




Matrix


How to program?

Access of Conference is programmable. Hence it can be allowed or

denied to each user. Please refer “Class Of Service” for details on

programming this feature.

Relevant Topics:


2. Call Splitting 14

3. Making External Call 52

4. Calling Other Station 19

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Daily Alarm

What’s this?

• You can ask the Proton-205 to remind you daily at some specific

time.

• At the set time, your station starts ringing.

• When you lift the handset, you get music.

How to use it?


2 Dial 17-Hour-Minute. Confirmation tone


Use 24 hours time format

Example:

To set daily alarm at 06:00AM dial 17-06-00 .

Important Points:

• All stations can set daily alarm simultaneously.

• Only one daily alarm can be set a time on one station.

• The latest set alarm supersedes the previous one.

• Time is in 24 hours format i.e. 6.30PM is 18.30PM.

• When you lift the handset, you get music.

• If the station is engaged at the time of alarm then the station gets

alarm when the station becomes free.

• The station rings for 60 seconds in case of Alarm call. This time

is fixed.

Cancel AlarmWhat’s this?

You can ask the Proton-205 to cancel daily alarm.

How to use it?






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Example:

To cancel the daily alarm set on station 25, lift the handset dial 18

from station 25.

Relevant Topics:1. Class Of Service 22

2. Real Time Clock 59

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Data Port (Internet Ready)

What’s this?

The Proton-205 offers a facility to configure one station port as Data

Port. This port can be connected to the modem of the PC used to

surf the Internet. Please note that station 24 can only be configured

as Data port.

How it works?

The Proton-205 offers Internet Ready feature, which diverts trunk 2

directly to station 24. With this feature, the user does not require

direct trunk connection up to computer or does not even need to dial

the trunk access code in the dial up sequence.

On issuing Internet ready code, the station 24 gets configured as

Data port. The trunk 2 gets directly connected to station 24. This

code can be issued from any station-except station 24.

On completion of surfing, issue a command to cancel this feature.

Now, station 24 works as normal station.

Port 24 working as Data Port (command issued: 69)

Telephoneconnection

in the field

Station

Trunk Line

Contacts of power down relay

connected to Trunk Line

RJ 11C

C

NO

NO

NC

NC



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Port 24 working as a normal station (command issued: 60)

Telephoneconnection

in the field

Station

Trunk Line

Contacts of power down

relay connected to Station

RJ 11C

C

NO

NO

NC

NC

How to use it?Use following command to configure station 24 as Data Port:

1 Lift your handset. Dial tone


3Replace your

handset.

Station 24 is configured as Data Port

directly connected to trunk 2.

Use following command to configure station 24 as Normal station

port:1 Lift your handset. Dial tone


3 Replace your handset.Station 24 is configured as

normal station.

Important Point:

• By default, station 24 works as normal station.

Relevant Topics:


2. Station Numbers 63

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Day and Night Zones

What’s this?

Proton-205 can be programmed to work differently during daytime

and nighttime. This makes management of trunk calls efficient.

Trunk landing destination and trunk landing scheme can be

programmed differently for day and night zones.

If automatic mode is selected then Proton-205 switches from

daytime to nighttime at the time programmed on its own. In case

manual mode is selected command has to be issued by the user to

change from daytime to nighttime and vice-versa.

How to use it?

Use following command to select manual/auto mode:

25-Code

Where,

Code Meaning

0 Manual

1 Auto

Use following command to switch day/night mode (if manual mode

is selected):

11 : System goes in day mode

12 : System goes in night mode

Use following command to set time at which the system goes to

day mode (if Auto mode is selected):

26-Hour-Minute

Where,Hours in two digits from 00 to 23 (Leading Zero must)

Minute in two digits from 00 to 59 (Leading Zero must)

Use following command to set time at which the system goes to

night mode (if Auto mode is selected):

27-Hour-Minute

Where,

Hours in two digits from 00 to 23 (Leading Zero must)



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Minute in two digits from 00 to 59 (Leading Zero must)

Example:

Program the Proton-205 for office hours (09.00 to 18.00)

25-126-09-00

27-18-00

Important Point:

• By default, Proton-205 is configured for manual mode.

Relevant Topics:

1. Real Time Clock 59

2. Trunk Landing 70

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Default the Configuration

What’s this?

Every system comes with pre-defined set of variables like COSlevel, toll control, timers, etc. These pre-defined settings are called

default settings. The default value of each programmable parameter

is mentioned in respective section.

When to use it?

Software default of the system can be done from programming

mode and hence programming password should be known.

How to use it?• Enter programming mode.

• Dial 18-Programming Password.

• If you forget the programming password then software default

cannot be done and programming password has to be reset.

Please refer ‘System Security (Password)’ for more details.

Important Points:

Following parameters are set to default values on doing software

defaults.• COS level for all stations : 1

• Toll Control for all stations : 1

• Flash Timer for all stations : 600ms

• Daytime trunk landing : Station 21

• Nighttime trunk landing : Station 21

• Day/Night mode : Manual

• Day time hunting scheme : Round Robbin

• Night time hunting scheme : Round Robbin• Trunk access : Trunk 1 and Trunk 2

• Trunk Enable/Disable : Enable

• Data Port : Works as normal station

Relevant Topics:

1. Programming the System 56

2. System Security (Password) 64

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Distinctive Rings

What’s this?

The Proton-205 support two different types of rings for different

situations. Incoming call ring is different from internal call ring.

Following four situations are possible:

• Internal Call

• External Call

• Daily Alarm Call

• Auto Call Back Call

• Returned Call

Following table shows the ring type for each of the above case:

Ring Type Situation

Single Ring Internal Call/Alarm/ACB on station/Returned call

Double Ring Incoming Call/ACB on trunk

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Do Not Disturb (DND)

What’s this?

Transfer your calls to your secretary. Whenever you wish privacy or

want to attend to uninterrupted discussion or are thinking, use this

feature. Once invoked, all calls on your station will be diverted to the

next station where your secretary should be sitting. If the call is

important, your secretary can transfer the call to you. However you

can continue making calls from your station. This feature is also

called Executive-Secretary.

How to use it?

1 Lift your handset. Dial tone2 Dial 13. Confirmation tone

3 Replace your handset.

Secretary station number is next to the executive. When this

feature is used from station 22, all calls on it are diverted to station

23. Similarly, when station 25 uses this feature, station 21 becomes

secretary for it.

Cancel Do Not Disturb

How to use it?

1 Lift your handset. Dial tone



How to program?

Refer Class Of Service (COS) for details on how to allow Do Not

Disturb to a user.

Important Points:

• Chaining of Do Not Disturb is not allowed. Suppose station 21

has set DND then all his calls will go to station 22. Now if station

22 also sets DND then calls to station 21 will go to station 22

and not to station 23. Only the calls to station 22 will go to

station 23.

• Cabling should be done keeping this feature in mind.



Matrix


Relevant Topics:


2. Installation 40

3. Glossary 76

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Matrix


Flash Timer

Flash is used extensively by the Proton-205 as one of the digits for

accessing various features. Flash is actually momentarily breaking

of the extension current loop. If this break time is of optimum level,

the Proton-205 senses it rightly as a flash. But, if the time is more,

it can be wrongly taken as disconnection. On the other hand, if the

flash timer is set to a higher value, a genuine disconnection will take

longer time. Some imported phones and cord-less phones are

known to use longer flash time. You have to program the extension

flash timer with little higher value than the flash timer used by the

phone or cord-less connected to it.

How to program?

Use following command to program flash timer:

34-Station-Flash Timer

Where,

Station is from 21 to 25.

Flash Timer is of single digit from 3 to 9.

Relevant Topics:

1. Call Transfer 182. Call Splitting 16

3. Conference 24

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Hold

What’s this?

This feature allows the user to put the present party on hold.

How to use it?

1Speech with one

station/Extenal caller.

2 Dial Flash.Station goes on hold and gets

music. You gets dial tone.

Relevant Topics:

1. Class Of Service 222. Flash Timer 36

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Hotline

What’s this?

• Hotline eliminates repeated dialing of a station number.

• As soon as the user picks up his handset, the system

automatically dials the fixed station. The station starts ringing

and the caller gets ring back tone.

• In an office environment, it is found that boss calls his secretary

or his co-worker frequently. He can use this feature effectively.

How to use it?




Example:

The boss needs to speak to his secretary many times in a day. He

can avoid repeated dialing by activating the Hotline feature from his

station:

15

After lifting the handset you do not get connected to the station

immediately but get regular dial tone. If the user does not dial

anything during this short dial tone, the system places the hotline

call to the station.

Cancel Hotline

What’s this?

Cancel hotline to restore normal operation.

How to use it?


2 Dial 16 quickly. Confirmation tone


• Please note that the cancellation code must be dialed quickly.



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Important Point:

• All stations can set hotline. If station 21 enables this feature,

whenever he lift the handset the call goes to station 22. Likewise

if station 25 uses this feature the call goes to station 21.

Relevant Topics:


2. Glossary 76

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heavy voltage on PSTN trunks/stations can damage the product

and warranty does not cover such damages. Matrix offers a

device viz. PPM-4 for this type of protection.

2.2 PREPARATION

Site Selection

• The Proton-205 should always be installed at a place equidistant

from all the stations. This reduces the cabling cost and also

makes cabling network less complicated.

• The Proton-205 should preferably be installed at 3.5 feet height

(approx.) in airy, dust free and moisture free place. An

installation at this height makes preventive or curative

maintenance task easy.

• It is advisable that the system should be installed away from any

source of electromagnetic noise such as any radio equipment,

heavy transformers, faulty electric chokes of tube-lights, any

device having a faulty coil etc. This will reduce any problem

arising due to electromagnetic effect.

Cabling

• Decide different places at which you want to give the extensionsthe shortest possible cabling route to that location.

• Always ensure that you have separate cable conduits for both

electrical and telephone cables.

• Take care that station cables are not left open on the ground

where they may get damaged due to entanglement in the foot or

due to pressure from other heavy objects.

• The wires in the MDF should be inserted only after removing the

insulation properly (1.0cm approx.). Please do not double the

cable before inserting in the MDF. Select a good qualitytelephone cable (with 0.5mm conductor diameter) for internal

cabling.

• For all over-head cabling, good quality drop wire must be used. In

case you have any problem please take help of an expert

wireman.

• Avoid long length cables and at the same time keep number of

joints to a minimum i.e. strike a balance between the two. This



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will help you to find out a cable fault easily.

• Single core cable is preferred instead of multi-core cable.

• Please note that few features like Do Not Disturb, Trunk landing,

and hunting scheme are cabling dependent. Hence cabling

should be done keeping these features in mind.

Power Supply

• The Proton-205 operates on 230V +/-10% AC supply. Arrange for

a separate power point and switch, close to the system. Power

Supply for the PBX must be separate from other heavy electrical

loads like Air-conditioners, Heaters, Welding machines, Electrical

motors, etc.

• If the supply is not stable, use of a good CVT is recommended.

Earth (Ground)

Proper earth is vital for safety of the personnel and the system.

Good electrical earth prevents electric shock to the personnel.

Telephones

• The PBX is capable of working with all standard telephones:

Rotary phone, Pulse-tone switch able push-button phone,

Feature phone and Cordless phone.• It is not necessary to buy all new phones. You may also hook up

your existing old telephones.

• If the trunk lines are of pulse type then all the telephone

instruments used as stations should be configured for pulse

mode dialing.

• If the trunk lines are of tone type then all the telephone

instruments used as stations can be configured for tone mode

dialing.

• However if one trunk line is of pulse type and other tone type thenit is advisable to keep the telephone instruments in pulse mode

dialing. Remember you can dial in pulse mode on a tone type

trunk line but vice versa is not possible.

Trunk lines

Connect the trunk lines to the system.



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Installation

• Unpack the box. Get satisfied with the contents and the condition

of all the parts. In case of short supply or damaged parts, please

contact the source from where you purchased the system

immediately.• Don’t power the system.

• Fix the system on the selected site. Please refer “Proton-205

Mechanical Drawing” at the end of this topic for exact mechanical

dimensions of Proton-205.

• Check the voltage at the power point from where the supply is to

be accessed. It should be as specified. It is desirable to use a

good quality power-conditioning device such as CVT.

• Earth the system properly.

• Connect all the station and trunk cables on the MDF of the

system. Please note that the system provides push-type

connectors on the MDF for station and trunk wires. Remove

about 1cm of the insulation for proper connections of the field

wires to the MDF connectors.

• Tag each wire pair with respective station or trunk number.

(Different colour tags for trunk and station can be used for better

identification)

• Connect power cord of the system to the power supply. Ensureproper contacts.

Switching on the system

• Now switch on the system. The system starts immediately.

• In all there are 8 LEDs on the front panel.

• The green LED marked ‘Power’ is for power indication. In Power

ON condition this LED remains ON.

• Two red colored LEDs marked ‘T1’ and ‘T2’ corresponds to each

trunk. Whenever a trunk is accessed by an station, thecorresponding LED glows. The dialing sequence and the ringing

sequence can also be seen on these LEDs.

• Five red colored LEDs marked ‘21’, ‘22’, ‘23’, ‘24’ and ‘25’

corresponding to each station. Whenever an station goes

off-hook, the corresponding LED turns ON. The dialing sequence

and the ringing sequence can also be seen on these LEDs.

• Normal condition of the system: Green LED marked ‘Power’

always remains ON. You get dial tone on the stations.



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Testing the basic performance

• You can check functioning of the Proton-205 by testing all the

stations and the trunk.

• Test all stations for dial tone, ring back tone, speech and ring one

by one.• Test functioning of the trunk by dialing outside number from one

of the stations and checking the trunk tones and speech.

• Ring on the trunk can be tested by asking your friend to dial your

number.

Proton-205 Mechanical Drawing

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Interrupt Request

What’s this?

• When your call is urgent and you cannot wait for the called

person to become free, you can intimate him. When you get

busy tone on dialing a station number you use call Interrupt

Request.

• Doing so, you get feature tone and the called person gets beeps

for 45 seconds.

• During the beeps, the called person can dial ‘Flash’ to answer

your call. He can talk to you while his previous partner is put on

Hold and gets music.

• Replace your handset once your talk is over. This willautomatically restore his original speech with the held-up party.

How to use it?


2 Dial Station. Busy tone

3 Dial 3. Music.

4Start talking when included by

the called station.

How to program?

Refer Class Of Service (COS) for details on how to allow Interrupt

Request to a user.

Important Points:

• Interrupt Request works even when the destination is talking on a

trunk line.

• Interrupt Request works if the called person is in 2-way, normalspeech.

• The called party can toggle both the calls.

Relevant Topic:


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Introduction

The Proton-205 from Matrix is 2 trunk lines to 5 stations PBX

system specifically designed for small offices, shops, dispensaries,lawyers, chartered accountant, big departmental stores, bungalows,

schools, banks, hospitals and other such places.

The Proton-205 provides unrestricted communication between

internal stations and the external world. The Proton-205 allows any

of the stations to dial on the trunk provided he is given an access to

this. Incoming call can be directed to any of the desired stations. It

is also possible to direct the incoming call on different stations

during day or night times. Switching scheme is non-blocking andhence internal traffic plus external calls are managed

simultaneously without any loss of calls or delay.



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Features of Proton-205:

• The Proton-205 works on 230V, 50Hz Power Supply.

• The Proton-205 has two trunk ports and five station ports.

• The Proton-205 has one Internet ready port.

• The Proton-205 supports on-site programming.• The Proton-205 supports basic features like:

• Internal dialing

• Hold/Toggle

• Call Transfer-Screened

• Call Transfer-While Ringing

• Call Pick Up

• Executive-Secretary (Hotline)

• Auto Call Back

• Interrupt Request

• Distinctive ringing

• Music on hold

• On site programming

• Quick dial

• Round Robin ringing

• Simultaneous ringing

• Last Number Redial

• Selective Trunk Access• Daily Alarm

• Hook up existing phones

• The Proton-205 also supports advanced features like:

• Auto Day-Night operation

• Memory Dialing

• Class of Service

• Toll Control

• Programmable Trunk Access

• Raid• Conference

• Ring only Once

• Internet Ready

• Flexible Power Down destinations

• If the trunk lines are of pulse type then all the telephone

instruments used as station should be configured for pulse mode

dialing.



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• If the trunk lines are of tone type then all the telephone

instruments used as stations can be configured for tone mode

dialing.

• However, if one trunk line is of pulse type and other tone type

then it is advisable to keep the telephone instruments in pulsemode dialing.

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Last Number Redial

What’s this?

• This feature redials the last external number dialed.

• This feature saves time during retrying a busy external number. It

is same as REDIAL button of the telephone instrument.

How to use it?


2 Dial 7. Silence.

3 The system grabs a trunk. Trunk dial tone

4 The Proton-205 dials out thelast number.

Important Points:

• The system uses the same trunk you used for dialing the number

last time.

• Dialing ‘7’ redials the last external number.

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Making External Calls

• Lift the handset.

• Dial ‘0’.

• If the trunk is free, you will be connected to the trunk port.

• Wait for dial tone from the PSTN.

• Start dialing digits of the external party.

If the trunk is occupied by someone else, you will get busy tone.

You can use Auto Call Back feature. For more details, please refer

‘ Auto Call Back’.

After conversation is over, you may replace your handset and thetrunk is freed automatically for any incoming or other outgoing calls.

You can select a particular trunk to make external call. For more

details, please refer ‘Selective Trunk Access’.

Relevant Topics:

1. Selective Trunk Access 62

2. Trunk Access 69

3. Memory Dialing 51

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Memory Dialing

What’s this?

You can program frequently used numbers in global memory. You

can store upto 96 telephone numbers in the memory.

How to use it?


2 Dial 8-Location. Proton-205 dials out the number.

3Speech when called

party answer.

Where,Location is from 00-95.

How to program?

Use following command to store a telephone number in memory

dialing list:

8-Location-Trunk-Number-Flash

Where,

Location is from 00 to 95Trunk is either 0,1 or 2

Trunk Meaning

1 First

2 Second

0 Any

Number is the telephone number (Maximum of 15 digits)

Complete numbers including STD/ISD codes have to be stored.

Use following command to clear a telephone number stored in a

memory dialing list:

8-Location-Flash

Where,

Location is from 00 to 95.



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Important Points:

• Total 96 numbers (Location 00 to 95) be it, local can be stored in

memory dialing list.

• The numbers stored in first three locations 00, 01 and 02 can be

dialed using quick dial codes 3, 4 and 5 respectively.

Relevant Topic:


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Music on Hold

What’s this?

Whenever a person is put on hold while his call is being transferred,

the person gets music.

Relevant Topic:

1. Hold 37

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Power Down Mode

What’s this?

During power failure, it is desirable to have trunk lines available

directly on few stations. This is known as Power Down Mode. When

mains power returns, normal operation resumes. Change over from

normal to power down operation and back is automatic.

During power down mode, by default, Trunk 1 gets connected to

station 21 and station 22 whereas Trunk 2 gets connected to station

23 and station 24.

Further for trunk 1, it is possible to select either only station 21 aspower down station or only station 22 as power down station or both

the stations as power down stations or even none of the stations as

power down station. Likewise, it is possible for trunk 2.

During power failure condition, calls can be made from these

stations. Also the incoming calls lands on respective stations. This

way, your link with the outside world is retained even during dark

outs.

How it works?

Following block diagram shows the power fail transfer function for

one port:

Telephoneconnection

in the field

Station

Trunk Line

Power fail Transfer for One Port

C

C

NO

NC

NC

NO

How to use it?

To select power down stations, Proton-205 provides four jumpers



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marked J11, J12, J13 and J14.

Use following table to select appropriate power down stations:

Trunk 1 B-C B-C N/A N/A Trunk 1 doesnot land on any Station

Trunk 1 A-B B-C N/A N/A Trunk 1 lands on station 21

Trunk 1 B-C A-B N/A N/A Trunk 1 lands on station 22

Trunk 1 A-B A-B N/A N/A Trunk 1 lands on station 21 & 22

Trunk 2 N/A N/A B-C B-C Trunk 2 doesnot land on any station

Trunk 2 N/A N/A A-B B-C Trunk 2 lands on station 23

Trunk 2 N/A N/A B-C A-B Trunk 2 lands on station 24

Trunk 2 N/A N/A A-B A-B Trunk 2 lands on station 23 & 24

J14 Option SelectedJumper Position

Trunk

J11 J12 J13

Relevant Topics:1. Installation 40

2. Troubleshooting 68

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Programming the System

What’s this?

Proton-205 is a flexible system and can be programmed to suit your

needs.

The Proton-205 can be programmed for basic functions like Landing

destinations, COS level to stations, Toll Control to station, etc.

How to use it?


2 Dial 19-Programming Password. Programming tone

3 Enter programming command. Confirmation tone

4 To exit programming mode, dial '0'. Dial tone

• Programming password is 4-digit secret code used to avoid

unauthorized access to programming mode.

• Default programming password is 1234.

• In case the programming password is forgotten, the same can be

cleared to its default value. For more details on this, please refer

section ‘System Security (Passwords)’.• System gives programming tone on entering programming mode.

• Only one person can enter programming mode at a time.

• User can enter in the programming mode from any station.

Steps for Programing:

It is advisable to program the Proton-205 in following hierarchy. One

may skip undesirable steps.


2. Toll Control 673. Trunk Access 69

4. Trunk Parameters 73

5. Trunk Landing 70

6. Day and Night Zones 30

7. System Security (Password) 64

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Quick Dial

What’s this?

This features provides single touch access to three frequently used

numbers. Pressing ‘3’ dials out the telephone number stored inmemory location ‘0’. Table given below further explains it.

Code Telephone number dialed

3 The number stored in memory location 00



You may program location 00 with your residence number, location

01 with your friend’s number and location 02 with your Bank

number. You just have to dial a single digit 3, 4 and 5 to dial out any

of the number.

How to use it?


2 Dial 3 (or 4 or 5).

3Wait for the Proton-205 to dial out the stored

number.

4 Speech when the called person replies.

Important Points:

• The Proton-205 dials out these numbers in pulse mode.

• Quick dial numbers can be dialed from any station.

• The Proton-205 does not check COS level while dialing these

numbers.

• It is advisable to avoid storing STD\ISD numbers in memorylocations 00, 01 and 02.

Relevant Topic:

1. Memory Dialing 51

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Raid

What’s this?

• Without knowledge of the called busy station, you can enter his

conversation by using this feature.

• The station you raid does not come to know that you have

entered in his conversation unless you speak something.

How to use it?


2 Dial Station. Busy tone

3 Dial 4. Speech

4 Start talking.

Raid is a sensitive feature. The System Engineer should restrict

access to this feature. If a user is allowed the access to raid, he

should use this responsibly.

How to program?

Refer Class Of Service for details on how to allow Raid to a user.

Important Points:

• When user raids a station, a 3-party conference ensues. All the

three persons can speak and listen to each other.

• A station can be raided only if he is in 2-way speech either with a

station or with a trunk. In all other cases, raid does not apply.

Relevant Topic:


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Real Time Clock

What’s this?

The Proton-205 is equipped with built in Real Time Clock (RTC)

circuit. This circuit is to be set once with current time values. It then

updates itself regularly to keep track of the time.

However, please note that the RTC circuit can drift over a long

period. Hence it is recommended to check and reset RTC values at

least once every month to correct this drift.

The Proton-205 is programmed with current time at the time of

shipping. RTC is used by the Proton-205 mainly to offer preciseDaily Alarm.

How to program?

Use following command to set time:

24-Hours-Minutes

Where

Hours = Hours in 24-hours format in two digits from 00 to 23

(leading zero must)

Minutes = Minutes in two digits from 00 to 59 (leading zero must)

Example:

Set the time of system for 9:00AM.

24-09-00

Relevant Topics:



3. Daily Alarm 26

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Receiving Trunk (Incoming) Calls

The Proton-205 is very flexible in directing trunk calls. Whenever

there is a ring on the trunk, the Proton-205 senses it and directs it

to one (or more) stations.

You can program different stations to receive incoming calls-one

during normal office hours (day mode) and other during after office

hours (night mode).

Programmed station can receive incoming call when it is free or

even when in speech with some other station.

If the programmed destination is free, it starts ringing. To answer the

ring, just lift the handset and start talking.

If the programmed destination is in speech with some other station

or trunk, it gets trunk call waiting tone (repeated double sharp

beeps) over his speech. The station can get connected to the

ringing trunk/station by dialing ‘flash’. The other station/trunk is put

on hold and gets hold on music.

A trunk can be made to land on a station in four different ways. This

is called hunting scheme. For more details, please refer ‘Trunk

Landing’.

Relevant Topics:

1. Trunk Landing 70

2. Answering Calls 11

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Ring Only Once

What’s this?

Get only one ring for an incoming call. If you don’t want to get

distracted by a persisting incoming ring, you can select Ring Only

Once by activating this feature. If activated, you will hear only one

pulse of ring. After this your phone remains silent for 15 seconds.

If you don’t answer the call within 15 seconds, you will hear one

more ring pulse. All this while, the caller continues to get ring back

tone. This feature is useful when you are in a meeting with a visitor.

How to use it?1 Lift the handset. Dial tone


Cancel Once only Ring



Now, your phone will ring in normal way.

Important Point:

• This feature can be used only by the station having COS level(6).

Relevant Topic:


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Selective Trunk Access

What’s this?

The station user can access particular trunk by dialing a code. It is

useful in case you have STD access on a particular trunk.

How to use it?


2 Dial 6 + Trunk. Dial tone of the trunk

3 Dial desired External Number.

Example:

To grab trunk 2, dial ‘62’

To grab trunk 1, dial ‘61’

Relevant Topics:

1. Trunk Access 69

2. Making External Calls 52

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Station Numbers

Stations are identified by two digit numbers. Proton-205 has

stations 21, 22, 23, 24 and 25. Any station user can access the

trunk either by dialing ‘0’. Selective trunk access codes are ‘61’ or

‘62’.

Relevant Topic:

1. Introduction 46

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System Security (Password)

What’s this?

Programming of Proton-205 is protected by a programming

password.

• Programming password is a 4-digit password. Digits 0-9,* and

# are valid.

How to change it?

Use following command to change programming password from

programming tone/mode:

21-Password

Forgot Your Programming Password?

As we have seen, programming is possible only if you know the

4-digit programming password. In case you have forgotten the

password, you cannot enter the programming mode and change

settings.

In such a case, the Proton-205 offers a solution to reset your

programming password. Following steps describes the procedure:

• Switch OFF the Proton-205.

• Remove top cover of the Proton-205.• Locate a mini jumper on the PCB (J3) near the processor.

• Put the jumper in A-B position.

• Connect the mains cable and switch ON the Proton-205.

• Wait for 3 seconds.

• Switch OFF the Proton-205. Remove the mains cable.

• Restore the jumper (J3) in its original B-C position.

• Put back the cover.

• Switch ON the Proton-205.

• The Proton-205 is ready with default password: 1234.

• Enter programming mode by dialing 19-1234.

• Make necessary changes in the settings.

Relevant Topic:


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System Timers

What’s this?

Following table gives details on various timers used by the system.

Feature or facility associated with each timer is also mentioned.

Name DescriptionValue

(Secs.)

Call park timer

It is the time after which the transferred call

comes back to the station that transferred

the call.

30

Hunt timer

It is the time for which the station rings

when round robbin or delayed simultaneous

hunting scheme is selected.

15

Digit-digit (inter

digit) timer

The system waits for the time specified here

for the next digit during dialing or external

internal numbers and features.

6

Trunk first digit wait

timer

The system waits for the first digit after

grabbing the trunk before going to speech

state.

15

Auto call back ring

timer

The time for which the station rings when

ACB request is served.45

Interrupt request

timer

The time for which the requested station is

given intrusion tone.30

Alarm ring timer The time for which the station rings when

Alarm request is served60

Trunk last digit to

speech (inter digit)

wait timer

The system waits for this timer after the last

digit before going to speech mode. This is

same as Digit-Digit timer

6

Flash timer Please refer topic 'Flash Timer'

RBT timer Time for which a station rings 45

Important Point:

• These timers are fixed and cannot be changed by the user,

except flash timer.

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Technical Specifications

System Configuration and Capacity:

1. No. of Trunks : 2

2. No. of Stations : 5

3. No. of Speech Paths : 2 Internal + 2 Trunk + 1 Tone

4. Type of Switching : Space division (CMOS cross

point)

5. Type of Control : CMOS microcontroller with SPC

Station Dialing:

1 Pulse Dialing : 10 PPS +/-10%, 33ms/66ms

2 DTMF Dialing : As per CCITT recommendationQ.23

Trunk Dialing:

1 Pulse Dialing : 10 PPS +/-5%, Break=65-68ms

2 DTMF Dialing : Directly from the station

Extension Battery Feed : 24VDC

Transmission Parameters:1. Return Loss : More than 18 dB

2. Insertion Loss : Less than 1 dB

3. Interchannel Cross Talk : Better than–65 dBm

4. Idle Channel Noise : Better than–60 dBm

5. Extension Loop Resistance : 270 Ohms (Excluding phone)

Wiring : 0.5mm single twisted pair

Mounting : Wall mounting

Power Supply : AC 230V ±10%, 50Hz

Power consumption : 10W

Temperature : 0° to 45° C

Humidity : 95% RH, non condensing

Dimensions(L*W*H) : 170 x 60 x 235mm

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Toll Control

What’s this?

Toll Control can:

• Restrict dialing all local telephone numbers.

• Restrict dialing telephone nos. starting with ‘95’

• Restrict dialing long distance national calls (0)

• Restrict dialing long distance international calls (00)

How to program?

32-Station-Level

Where,

Station number is from 21 to 25.Level Description

0 No Trunk Dialing

1 Only Local Numbers allowed (except ‘9’)

2 Local + 9 allowed

3 Local + 9 + 95 allowed

4 Local + 9 + 95 + STD allowed

5 Local + 9 + 95 + STD + ISD allowed

By default, all stations are given Toll Control Level 1.

Example: Program Proton-205 for following constraints: 95 is

allowed to station 25 and 9 allowed to 22, dial

32-25-3

32-22-2

Relevant Topic:

1. Trunk Access 69

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Troubleshooting

Proton-205 is not working

• Check the mains power.

• Check the mains fuse F1 (315 mA).

• Check the MOV MV1 (275/14).

• Check for loose connection of PT3 connector.

• Contact authorised Matrix dealer.

Trunk is not working

• Switch OFF the Proton-205. Check on power down stations.

• Remove the trunk from the Proton-205. Connect a telephone

directly to the trunk. Check for dial tone. Dial your friend’snumber. Test for speech. Also check incoming ring and speech.

• If the trunk is okay, it means that the problem is with Proton.

• Check line fuse F2 for trunk 1 and F3 for trunk 2.

• Check MOV MV2 for trunk 1 and MOV MV3 for trunk 2.

• Contact authorised Matrix dealer.

No dial tone on one station

• Try replacing telephone instrument.

• Check wiring of that station.• Contact authorised Matrix dealer.

Station not ringing

• Check ringer volume of the telephone instrument.

• Try replacing the telephone instrument.

Station found busy

• Check whether hook-set is properly kept on the cradle.

• Try replacing telephone instrument.

• Check Wiring.

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Trunk Access

What’s this?

This facility provides efficient allocation of trunks to different

stations.

How to program?

Use following command to program trunk access:

33-Station-Code

Where,


Code Trunk1 Trunk2

0 No No

1 Yes No

2 No Yes

3 Yes Yes

By default, all station are given access to both the trunks.

Example:

Station Requirement22 No trunk access

23 Trunk 1 allowed

24 Trunk 2 allowed

25 Both trunk allowed

33-22-0

33-23-1

33-24-2 33-25-3

Relevant Topic:

1. Toll Control 67

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Trunk Landing

What’s this?

An incoming call on a trunk can be made to land on desired

stations. It is also possible to direct different trunks on different

stations.

Further these trunks can be made to land on different stations

during day and night times.

Proton-205 offers following four different hunting schemes during

landing:

• Hunting Off: Only the programmed destination will ring. Thetrunk ring will not be diverted to any other station. It will continue

to ring as long as there is ring on the trunk.

• Round Robin: Try one station after the other if programmed

destination does not answer the call in 15 seconds. All five

stations are tried starting from the programmed station. Each

station gets ring for 15 seconds.

• Delayed Simultaneous: If the programmed destination does not

respond to the trunk ring within 15 seconds, all five stations are

given ring. Any of the ringing or interrupted stations can answer the call. Rings on other stations will be stopped when the call is

answered.

• Immediate Simultaneous: All five stations will be given ring

immediately.

Please note that these hunting schemes are applicable from the

station programmed. Following diagram shows landing destination

for trunk 1 as station 23 with round robin hunting scheme.



Matrix


Trunk 1

Trunk 2

PSTN

21

25

23

22

24

Proton-205

( 46-60)

( 6 1- 7 5 )

( 0 - 1 5 )

( 1 6 - 3 0 )

( 3 1 - 4 5 )

How to program?

Use following command to program the trunk-landing destination for daytime:

42-Trunk-Station

Where,

Trunk is 1 or 2


Use following command to program the trunk-landing destination for

nighttime:

43-Trunk-StationWhere,

Trunk is 1 or 2


Default destination is 21 for both trunks as well as Night time and

Day time.

Use following command to assign hunting scheme for daytime:

44-Trunk-Hunting Scheme

Use following command to assign hunting scheme for nighttime:

45-Trunk Number-Hunting Scheme

Where,

Trunk is 1 or 2



Matrix


Scheme Description

0 Hunting off

1 Round-Robbin Ring

2 Delayed Simultaneous Ring3 Immediate Simultaneous Ring

By default, Hunting scheme is round robbin ring.

Example:

Program Trunk 1 and 2 for following constraints;

Trunk 1 should land on station 21 in daytime and should follow

round robin scheme.

Trunk 1 should land on station 25 in nighttime with hunting off.Trunk 2 should land on station 22 in daytime and should follow

round robin scheme.

Trunk 2 should land on station 21 in nighttime and should follow

immediate simultaneous scheme.

Solution:

Dial following commands from programming mode

42-1-21

44-1-143-1-25

45-1-0

42-2-22

44-2-1

43-2-21

45-2-3

Relevant Topics:



=X=X=



Matrix


Trunk Parameters

What’s this?

A trunk port can individually be enabled or disabled. When the

Proton-205 is being used with only one trunk line the other trunk

port must be disabled. This can be useful when a particular trunk

goes out of order and should be stopped from being allocated to a

user when he dials common trunk access code ‘0’.

How to program?

Use following command to enable/disable a trunk:

41-Trunk-Code

Where,Trunk = 1 or 2

Code Meaning

0 Trunk disabled

1 Trunk enabled

Example:

Let us disable trunk 2

41-2-0 By default, all trunks are disabled.

Relevant Topics:


2. Trunk Access 69

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Matrix


Appendix A: Feature at a Glance

Auto Call Back 2

Call Pick-up 9Call Splitting Flash

Call Transfer Flash-Station

Cancel all Features 10

Conference Flash-Flash

Daily Alarm 17-Hour-Minute

Cancel Daily Alarm 18

Do Not Disturb 13

Cancel Do Not Disturb 14

Hold Flash

Hotline 15

Cancel Hotline 16

Internet Ready Port 69

Cancel Internet Ready Port 60 Interrupt Request 3

Last Number Redial 7

Memory Dialing 8-Location

Quick dial 3 or 4 or 5

Raid 4

Ring Only Once 11

Cancel Ring Only Once 12

Selective Trunk Access 61 or 62

Trunk Access(General) 0

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Matrix


Appendix B: Programming Commands

Enter Programming Mode 19-Programming Password

Set Day Mode 11Set Night Mode 12

Load Default Setup 18-Programming Password

Change Programming Password 21-Programming Password

Set current time 24-Hour-Minute

Program Manual/Auto day-night mode 25-0/1

Time for change from night mode to

day mode 26-Hour-MinuteTime for change from day mode to

night mode27-Hour-Minute

Station Class of Service 31-Station-Level

Toll Control 32-Station-Level

Station Trunk Access 33-Station-Code

Station Flash Timer 34-Station-Code

Trunk Enable/Disable 41-Trunk-1/0

Trunk destination for day zone 42-Trunk-Station

Trunk destination for night zone 43-Trunk-Station

Trunk hunting scheme for day mode 44-Trunk-Scheme

Trunk hunting scheme for night mode 45-Trunk-Scheme

Program Memory Number 8-Location-Trunk-Number-

Flash

Clear number form memory 8-Location-Flash

Exit Programming Mode 0

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Matrix


Glossary

Destination Extension : The station where the trunk is

programmed to land (generally referred as

operator).

Executive : The key person in the organization.

Executive Station : The station used by Executive. Station 21

is executive station for station 22 and

likewise.

Extension : Internal station to which a telephone is

connected.

Flash : A code required to use various system

features. This code can be dialed either by tapping the hook switch of the

telephone momentarily or by pressing the

‘Flash’ key of the telephone, if provided.

LED : Light Emitting Diode

Off-Hook : A condition in which the handset of the

telephone instrument is lifted from the

cradle.

On-Hook : A condition in which the handset of the

telephone instrument rests on the cradle.(Idle condition of the phone)

PPM-4 : Primary Protection Module (for 4 ports)

Program Mode : Programming Mode. The entire

programming of the system can be done

from this mode.

Pulse : A waveform generated by making and

breaking of loop current.

Pulse Dialing : A type of signaling in which codes (digits)

are dialed in pulses.

PSTN : Public Switch Telephone Network

RTC : Real Time Clock. Date and time keeping

circuit.

Secretary : The subordinate to the executive in the

organization.

Secretary Station : The station used by secretary. Station 22

is the secretary station for station 21 and



Matrix


likewise.

SWG : Standard Wire Gauge

Tone : Different frequencies used for signaling

Trunk : An external trunk line coming from PSTN.

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Matrix


Index

A

Abbreviated Dialing-Please refer Memory Dialing 51

Alarms-Please refer Daily Alarm 26

Answering Calls 11

Auto Call Back 12

B

C

Call Hold-Please refer Hold 37

Call Pick Up 13Call Progress Tones 14

Call Splitting 16

Call Toggle-Please refer Call Splitting 16

Call Transfer 18

Calling a Station-Please refer Calling Other Station 20

Calling Other Station 20

Cancel Station Features 21

Class Of Service (COS) 22

Conference-3 Party-Please refer Conference 24Consultation Hold-Please refer Call Splitting 16

D

Daily Alarm 26

Data Port 28

Day and Night Zones 30

Day Service-Please refer Day and Night Zones 30

Default the Configuration 32

Default Programming Password-Please refer System Security 64

Dialing Ratio-Please refer Technical Specifications 66

Different types of Tones-Please refer Call Progress Tones 14

Different types of Rings-Please refer Distinctive Rings 33

Direct Trunk Access-Please refer Selective Trunk Access 62

Distinctive Rings 33

Do Not Disturb (DND) 34

DND 34



Matrix


E

Enter Program Mode-Please refer Programming the System 56

Executive Secretary-Please refer ‘Do Not Disturb’ 34

Exit Program mode-Please refer Programming the System 56

F

Flash Timer 36

G

Getting Started-Please refer Installation 40

H

Hold 37Hotline 38

I

Incoming Call Landing-Please refer Trunk Landing 70

Installation 40

Intercom-Please refer Calling Other Station 20

Internal Call-Please refer Calling Other Station 20

Interrupt Request 45

Internet Ready-Please refer Data Port 28Introduction 46

J

K

L

Last Number Redial 49

M

Making External Calls 50

Memory Dialing 51

MOH 53

Music on Hold (MOH) 53



Matrix


N

Night Service-Please refer Day and Night Zones 30

O

P

Programming the System 56

Q

Quick Dialing 57

R

Raid 58Real Time Clock 59

Redial-Please refer Last Number Redial 49

Reminder Call-Please refer Daily Alarm 26

Receiving Trunk (Incoming) Calls 60

Restricted Dialing-Please refer Toll Control 67

Ring Destinations-Please refer Trunk Landing 70

Rings-Please refer Distinctive Rings 33

Ring Only Once 61

S

Secretary-Please refer Do Not Disturb 34

Selective Dialing-Please refer Toll Control 67

Selective Trunk Access 62

Speed Dialing-Please refer Memory Dialing 51

System Security (Passwords) 64

System Timers 65

System Timings-Please refer Day and Night Zones 30

T

Time-Please refer Real Time Clock 59

Toggle-Please refer Call Splitting 16

Toll Control 67

Toll Restriction-Please refer Toll Control 67

Tone-Please refer Call Progress Tones 14

Tone Specifications-Please refer Call Progress Tones 14



Matrix

Transfer-Please refer Call Transfer and System Timers 18, 65

Trunk Access 69

Trunk Answer from any station-Please refer Call Pick Up 13

Trunk Landing 70

Trunk Parameters 73

U

V

W

X

Y

Z

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proton-205 system manual

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