protege gx system management suite release notes | …6 prt-gx-srvr protege gx system management...

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Protege GX System Management Suite

Release Notes | Version 3.2.62

2 PRT-GX-SRVR Protege GX System Management Suite Release Notes | Version 3.2.62 | May 2014

Contents

Introduction ___________________________________________________________________ 4

Important Note on Software / Firmware Compatibility ______________________________________ 4

Supported Operating Systems __________________________________________________________ 4

SQL Server Compatible Versions ________________________________________________________ 5

Firmware Versions _____________________________________________________________________ 5

Updating Firmware ____________________________________________________________________ 5

Updating Firmware from the GX User Interface _________________________________________ 6

Troubleshooting ____________________________________________________________________ 6

Upgrading to the Latest Build ___________________________________________________________ 7

New Features _________________________________________________________________________ 8

Salto SALLIS _______________________________________________________________________ 8

Aperio _____________________________________________________________________________ 9

Image Custom Fields _______________________________________________________________ 10

Changes to Existing Features __________________________________________________________ 11

Issues Resolved in this Release ________________________________________________________ 12

Previous Release History _______________________________________________________ 14

Version 3.2.60 _______________________________________________________________________ 14

Feature Enhancements (3.2.60) ______________________________________________________ 14

Issues Resolved in this Release (3.2.60) _______________________________________________ 15

Version 3.1.59 _______________________________________________________________________ 16

Protege GX SIP Client ______________________________________________________________ 16

Changes to Existing Features (3.1.59) ________________________________________________ 17

Issues Resolved (3.1.59) ____________________________________________________________ 19

Version 3.1.57 _______________________________________________________________________ 19

Issues Resolved (3.1.57) ____________________________________________________________ 19

Version 3.1.56 _______________________________________________________________________ 20

Panasonic DVR Integration __________________________________________________________ 20


Issues Resolved (3.1.56) ____________________________________________________________ 22

Version 3.1.53 _______________________________________________________________________ 22

Protege GX GYM Integration Service _________________________________________________ 22

MSMQ Integration _________________________________________________________________ 23


Issues Resolved (3.1.53) ____________________________________________________________ 25

Version 3.0.43 _______________________________________________________________________ 26

PRT-GX-SRVR Protege GX System Management Suite Release Notes | Version 3.2.62 | May 2014 3

Salto SHIP Integration ______________________________________________________________ 26

Suprema Biometrics Integration _____________________________________________________ 26

New Live/Archive Video Window _____________________________________________________ 28

Scheduled User Import _____________________________________________________________ 30

Alarm Notification Settings __________________________________________________________ 33


Issues Resolved (3.0.43) ____________________________________________________________ 34

Version 3.0.41 _______________________________________________________________________ 35

Attendance Reports ________________________________________________________________ 35

Floor Plan Symbols ________________________________________________________________ 39

Customizable Event Type Colors _____________________________________________________ 40

Bulk Floor Plans ___________________________________________________________________ 41


Contact ______________________________________________________________________ 44


Introduction

The purpose of this document is to provide information on the new features and enhancements released with this version of Protege GX.

Important Note on Software / Firmware Compatibility The release of Protege GX version 3.1.53 introduced a new feature where you are able to define the schedule used by doors and door groups when configuring an Access Level. This allows you to restrict access to certain doors for the period set in the schedule. For example, limiting access to a showroom so it may only be entered during office hours.

In order to use this feature, you must also be using a DIN Rail Controller running firmware version 1.44 or above.

If you are running an earlier version of firmware, or if you are using a PCB Controller, the schedule applied to the door is ignored and the Access Level will function as it always has.

However, if you are running firmware version 1.44 with an earlier version of the software, it may result in incorrect door operation. This means it is vital that all DIN Rail Controllers running firmware version 1.44 and above, are programmed using Protege GX software version 3.1.53 or above.

Firmware 1.43 and below

Firmware 1.44 and above

Software 3.0.43 and below

Feature not available

Software/Firmware versions incompatible and may result in

incorrect door operation

Software 3.1.53 and above

The schedule can be applied to the door however it is ignored as the feature is not available with the

older version of firmware

Feature available

Supported Operating Systems The following operating systems are supported by the Protege GX Enterprise Management Suite server and client application.

Operating System Edition Architecture

Microsoft Windows 8 Professional x86/64b

Microsoft Windows 7 Professional, Enterprise, Ultimate x86/32b, x86/64b

Microsoft Windows Server 2008 R2 All Editions x86/64b, IA/64b

Microsoft Windows Server 2008 SP2 All Editions x86/32b, x86/64b, IA/64b

Microsoft Windows Server 2003 SP2 All Editions x86/32b, x86/64b, IA/64b

Microsoft Windows Vista SP2 Professional, Enterprise, Ultimate x86/32b


SQL Server Compatible Versions The Protege GX application uses a non-proprietary open SQL database engine to store and share information. Protege GX is compatible with the following versions of Microsoft SQL Server in either Standard, Enterprise, or Express editions:

SQL Server 2008 R2 (recommended)

SQL Server 2008

SQL Server 2005

The Express edition is a scaled down, free edition of SQL Server that includes the core database engine and functionality. It provides an alternative to the Standard or Enterprise edition which requires Microsoft licenses.

For your convenience, the setup files for SQL Server Express 2008 R2 (SP1) are included as part of the full distribution package.

Firmware Versions The Protege System is a high performance integrated system and to ensure your installations are running at the optimal performance, we recommend that all installed modules utilize the latest firmware releases.

For a complete list of current firmware versions, please refer to the ICT website (http://www.incontrol.co.nz/125/Downloads).

Firmware updates are available online from the ICT website or through your distribution channel. If you are having difficulty downloading any firmware or finding the appropriate version please contact the ICT support team (mailto:[email protected]).

Updating Firmware Updating controller firmware is carried out from the Protege GX user interface.

Warning: PCB and DIN controllers run completely different firmware. Deploying incorrect firmware to a Controller will result in total failure. This can be corrected, however the process to do so is time consuming. Please ensure you download and install the correct version.


Updating Firmware from the GX User Interface 1. Start the Protege GX application and ensure that you have a connection to the controller that you wish to

update.

2. From the main menu, select Sites > Controllers.

3. Right click on a controller, and select Update Firmware.

4. Click the [...] button and browse to the supplied firmware (.bin) file.

5. Choose which controller(s) to update by selecting the Include option. Only the selected controller(s) will be updated.

6. Click Update to commence the firmware update procedure.

The update can take up to 10 minutes per controller to complete. Once complete, the controller is automatically restarted and normal operation resumed.

Troubleshooting Ensure any firewalls have been disabled or create an exception for the tftp.exe application

Ensure you are in the directory containing the tftp and *.bin files before executing the command

Ensure you can 'ping' the controller successfully


Upgrading to the Latest Build To upgrade to the latest version, you may be required to uninstall the previous version first. The installer will inform you if this is the case.

1. Prior to performing an upgrade, you should always backup your database:

Open the Protege GX application and login using an account with administrative permissions or at minimum the ability to perform system functions.

Select Global > Global Settings from the main menu.

Select Backup Now under the Main Database Backup options.

Wait for the backup to complete before proceeding.

2. Run the installation:

Run the supplied setup file (setup.exe) and follow the onscreen instructions.

When the installer is launched, it looks for the previous version of Protege GX installed on the local workstation and upgrades it to the latest build.

Progress is displayed as the database is upgraded and the application installed.

Detailed installation instructions, should you require them, can be found in the Protege GX Installation Guide.


New Features The following new features and enhancements have been included with this release.

Salto SALLIS SALLIS integration is a licensed feature that enables you to use Salto standalone online devices within the GX system, using SALLIS wireless technology. Salto locks communicate via Nodes which are connected to either a PoE Router or an RS-485 Router.

For detailed instructions on configuring SALLIS integration, please refer to the Application Note AN-148: Configuring SALLIS Integration in Protege GX available under the Support area of the ICT Website (http://www.ict.co).


Aperio Aperio integration is a licensed feature that enables you to use ASSA ABLOY standalone locking devices with the GX system, using Aperio wireless technology. ASSA ABLOY locks communicate via Communication Hubs which are connected via RS-485 to a GX controller.

For detailed instructions on configuring Aperio integration, please refer to the Application Note AN-147: Configuring Aperio Integration in Protege GX available under the Support area of the ICT Website (http://www.ict.co).


Image Custom Fields Image based Custom Fields allow operators to capture and assign a user's signature or other image for display on a Photo ID/Access Card.

Images can be sourced directly from an operator's PC or from a webcam.

Signatures can be acquired from Topaz Signature Pads

For detailed instructions on how to use an Image Custom Field, please refer to the Application Note AN-149: Creating a Photo ID Template available available under the Support area of the ICT website (http://www.ict.co).


Changes to Existing Features The following enhancements have been made to existing features in this release:

An automatic uninstall/upgrade process has been included as part of the GX install

'User Expiry End Date' and 'Record Group' have been added as User Fields that can be added to a Photo ID template

Milestone Corporate DVR's can now be integrated with GX

Both basic user and windows authentication can be used to access Milestone DVRs

Right clicking on an input or an output now displays:

The Controller it is assigned to

The Module Type

The Module Address

The Module Input/Output number The window that appears when arming an area can now be closed using the Enter key

The most recent report run by an Operator is now remembered and displayed upon returning to the relevant Report menu

Devices now appear in alphabetical order in a Status List


Issues Resolved in this Release This release resolves the following issues:

An issue where Muster Reports failed to display data on a Status Page has been resolved

Issues regarding the live streaming and playback features of Hikvision DVRs have been resolved

Operator events are now displayed in event reports

Issues regarding the GX email function have been resolved

Resolved an issue where the Deny Exit if Outside Area is Armed and Deny Entry if Inside Area is Armed options were ignored if a REX or REN was initiated. The following events have also been added:

Door ## REX denied by outside area

Door ## REN denied by inside area

Requires PRT-CTRL-DIN firmware V2.08 b 263 or later. These events are not supported by GX PCB controllers.

An issue where card numbers were not being read and saved to the database during batch printing has been resolved

The following Event Types have been added to handle Early to Arm/Late to Disarm events generated by an Operator from within GX:

Area Early to Disarm by an Operator

Area Late to Disarm by an Operator

Area Early to Arm by an Operator

Area Late to Arm by an Operator

Running a Time and Attendance Report for the previous week now works correctly

GX is now able to produce results when special characters are entered into the search field

There is no longer the option to add an Event Type from the Global menu

The following Biometric Reader events have been added:

Door # waiting for biometric input from user #

Door # biometric timeout by user #

Door # biometric canceled by user #"

Requires PRT-CTRL-DIN firmware V2.08 b 263 or later. These events are not supported by GX PCB controllers.

Salto doors can now be dragged and dropped into a Salto door group

Special characters are now displayed correctly on a keypad

Status pages are now listed alphabetically in their drop down list

When Salto is enabled, only one Program button is now displayed in the Users menu

Resolved an issue where the 'Operator can Disable until Next Logon' and 'Operator can put Alarm Popup to Sleep for X Minutes' options were not functioning correctly, allowing users to still access menus and disable/sleep notifications

The Import Users function now operates correctly

A license limit error is no longer displayed when attempting to run a User Search or when opening the Event Report Setup page

An issue has been resolved where the Operator's name would not appear in the GX software following an Area Control command.

The crop selection box now follows the movement of the cursor when cropping an image

Changes to an existing user's card or facility number are now automatically downloaded to the controller

An issue where some DVR services fail to start after a GX software upgrade has been resolved

All Salto events now appear correctly in the GX event list

Record Group filtering now functions correctly

Any changes to the position of the columns in a status list are now retained

Resolved an issue where emailed event reports were only being received by one operator


An incorrect warning is no longer displayed when attempting to delete a smart reader

The camera window no longer crashes when attempting to select an address for an Exacq camera

Changes have been made to ensure that the naming conventions for all Door Lockdown options are consistent

Various issues regarding the Visitor Management System have been resolved

An error is no longer incorrectly displayed stating that there are no more cards available

When a Custom Field is added, the value entered is now saved to the relevant user

All check-boxes are now aligned

When a Time and Date Custom Field has been added, AM and PM values are now displayed correctly

The Drop Down Box custom field now functions correctly

When a Custom Field is deleted, it is now removed from the VMS page

Resolved an issue where the VMS webcam image capture window was not functioning


Previous Release History

This section includes information on the changes and enhancements made in earlier versions.

Version 3.2.60

Feature Enhancements (3.2.60) The following new features and enhancements have been included with this release.

Time and Attendance Reporting

1. Attendance reports may now be configured to run on a user specified date range each time the report is run.

When configuring the report, choose Custom Period from the Period options then enable the Prompt for Date option:

This brings up a prompt each time the report is executed:

2. Attendance reports can now be sorted by Record Group by setting the User Source (found on the General tab) to Record Group. When a Record Group is selected, the operator can then sort the generated report by record group.


3. Additional report types have been added:

Top 10 Late In: Displays the users with the 10 highest number of days Late In

Top 10 Absent: Displays the users with the 10 highest number of days absent

4. Reports now provide an option to include Unscheduled Days Worked and Public Holidays Worked. in the generated report. Public Holidays are defined under the Public Holiday tab when configuring the report.

Language Support

Installations are now available with Polish as the second language option.

Issues Resolved in this Release (3.2.60) This release resolves the following issues:

The full installation package has been updated to include SQL Server Express 2008 R2 (SP1), as the earlier version is not supported when using Windows 8

Grace times now establish late and early arrivals in attendance reports An issue regarding the display of output events has been resolved User names are now logged when bulk changes are made to users The system now prevents a record group parent from being set as a child of itself User/operator name is now included in events when using the Polish interface The last operator status page is now site aware, meaning that if you work with multiple sites and open a

status page from one site, you are no longer reverted to the status page from another site The Activate Output Until Access Level Expiry option is now read only when an operator does not have

permission to modify access levels French event types are now available in tree view when creating Event Filters The intercom call window is now resizable Intercom errors no longer occur when copying an old controller Various issues regarding the Visitor Management System have been resolved

Visitor cards are no longer labeled as In Use after a visitor has been signed out An issue has been resolved regarding the printing of names on visitor cards Custom fields are now displayed correctly When adding a visitor, Protege GX no longer generates an error when attempting to take a photo Operators can now receive emails when a visitor is added


Version 3.1.59

Protege GX SIP Client Seamless integration between Protege GX and SIP compliant Intercom systems, provides a cohesive, full featured communication solution. Workstations are configured to register as a SIP client, allowing direct communication with an IP intercom from within the GX interface. Add intercoms to floor plans, allowing operators to monitor status of the intercom and make and receive

calls with a simple click Link intercoms to doors, enabling operators to communicate with a visitor before granting access remotely Listen and View options provide room monitoring capability by initiating a call to an intercom with

microphone and/or speaker muted

For detailed instructions on how to configure a Protege GX workstation as a SIP client, please refer to the Protege GX Operator Reference Manual or contact ICT Technical Support.


Changes to Existing Features (3.1.59) The following enhancements have been made to existing features in this release:

A number of additional Report Types have been added to Attendance Reports.

New options include:

First Scan In – to show the earliest entry time for each day

Last Scan Out – to show the latest exit time for each day

First Scan In and Last Scan Out – to show the earliest entry time for each day and the latest exit time for each day

Late In – to show the earliest entry time for each user for the days where that entry time was late (after the grace time has been applied)

Late Out – to show the latest exit time for each user for the days where that exit time was late (after the grace time has been applied)

Early In – to show the earliest entry time for each user for the days where that entry time was early (after the grace time has been applied)

Early Out – to show the latest exit time for each user for the days where that exit time was early (after the grace time has been applied)

Absent - to display the users with no time entry data for any of the days covered by the report


Attendance Report exporting has been improved to allow the import of time and attendance data to third party accounting system such as MYOB.

When configuring the report, the General tab now includes two new options when selecting the Report Print Template - Summary ICT and Summary MYOB - that defines the level of detail to include in the report, and a Normal Pay Code field to allow you to specify a pay code for normal working hours.

The addition of the User Fields tab, enables you to include an employee code and additional user data by selecting the Protege GX custom fields and extended custom fields required by the third party system.

When assigning an Access Level to a user record, it is now possible to set the access level to expire with a

start and end date/time:


Access Levels now have an Activate Output Until Access Level Expiry option.

When enabled, the output will be activated for the duration of the expiry period as set in the user record.

Issues Resolved (3.1.59) This release resolves the following issues.

The restriction limiting users to a single client instance per machine has been removed.

The system no longer prints to the default printer when another printer is selected.

Multiple Camera Windows are no longer displayed when the Auto Camera Popup on Any Door Event option or the Auto Camera Popup on Door Forced Event option is enabled on a door.

When deleting a record group that is currently assigned to any record, a warning now appears. If you choose to proceed with the action, all links between the deleted record group and other records are removed.

When importing users from a CSV file containing special characters or accents, those characters are now read and imported correctly.

If you have one site selected and open a status page, then go to another site and select status pages, the system no longer reverts to the status page of the other site.

It is no longer possible to set a record group parent as a child of itself.

A specific scenario regarding attendance reporting and the Find function which could cause GX to crash has been resolved.

Floor Plan icon intermittent display refresh issue resolved.

When multiselecting services or programmable functions, sending a start action now only starts the services or programmable functions that are already stopped. This prevents potential service/function restart failures.

Version 3.1.57

Issues Resolved (3.1.57) This release resolves the following issues:

The Batch Print button has been readded to the results window following a user search (Users > Users Search > Find)

Batch printing no longer produces an object reference error if the first record of a user is not blank

Errors no longer occur when attempting to print a report that has been filtered using the Grid View

Extended Custom Fields are now updated when printing a users card

The option to filter by Facility/Card Number field has been reinstated to the Find tool under the Users menu


Version 3.1.56

Panasonic DVR Integration Protege GX now integrates with Panasonic DVR/NVR systems.

Before you can access the DVR, you must take the following steps:

1. Open Internet Explorer and enter the IP address of the camera in the address bar

2. Follow the steps as prompted, making sure to allow full operation access

There is different software for different models of Panasonic cameras. This process must be repeated for all models being used.



When adding an access level to a user, there is now a Create Access Level button which opens a new window allowing you to create a new access level if needed, without losing any changes you have made to the user.

When configuring Email settings (under the Global Settings), you can now define the SMTP Port to use and

for emails to be transmitted using the Secure Sockets Layer (SSL):

When in a floor plan, you can now right-click on a device within the status list and select Show device in

floor plan. This highlights the device on the floor plan making it easier to identify. You can now jump to a floor plan from an event or by right clicking the alarm popup When prompted to save changes, the focus is now on the Yes button enabling you to press the Enter key

to continue When updating the software you are no longer required to reapply your license. Polish has now been added to the Default Language options (Sites | Controllers | Configuration). The input limit for both Facility Codes and Card Numbers is now set to 10 digits (previously 9 digits. When configuring reports to be emailed, you can now define the format used (PDF, CSV, Text or XLS) The alarm popup now retriggers periodically (as set under the Roles) but also when a new alarm is

generated. For example, if the popup frequency is set for every 30 seconds and an alarm is triggered 10 seconds later, the popup does not wait another 20 seconds to appear.

When selecting multiple/all operators, the admin operator is not affected by any changes made. This removes the risk of accidentally deleted the admin operator.

Services and Programmable Functions can now be multi selected and started/stopped in one action Loading of events from a Remote GX Server is now supported. The options when configuring a Camera now update according to the DVR type selected When attempting to update and/or change a password you are now prompted to confirm the password in

order to prevent mistakes that result in someone being locked out. When viewing a status page, the previous page is now remembered. This is overridden if a default status

page is defined (under the Global | Sites | Display) You can now right click on a user event and be directed to the user record


Issues Resolved (3.1.56) This release resolves a number of issues:

Video now displays correctly when using a Milestone or Hikvision camera

You no longer receive Socket Connection warning messages when closing GX

Unrecognized information no longer appears as an ?” but is now shown as “Unknown” and is displayed in the Events page.

The Event Display will now show 32 Bit Raw data correctly when a card is presented

Site can now be accessed when the Download Server is not running

Running a muster report no longer produces an "Unhandled Exception" error

The Parity option under Custom Reader Format has been corrected and the software will now download a “0” when “Even” is set, and download a “1” when it is set to “Odd”. Any sites that worked around this previously by setting the opposite values, will need to set these back to the correct value.

Version 3.1.53

Protege GX GYM Integration Service The GYM Integration Service combines the power of Protege's enterprise level integrated access control, intrusion detection, and building automation system with the membership management features of Facility Management software such as Clubware, to create a single cohesive solution for health and fitness centers.

Once configured, the service enables the exchange of data between the two systems, synchronizing user data and events

Member details are extracted from the Clubware software and imported into Protege GX automatically creating GX user records

User events are exported from Protege GX and the information is sent to the Clubware software allowing the facility to keep accurate records of member activity

Protege GX Database Third Party DatabaseShared File Directory

User Eventsse e s

User Details

User Eventsse e s

User Details

For detailed instructions on installing and configuring the Protege GX GYM Integration Service, please refer to the Protege GX Clubware Integration Guide or contact ICT Technical Support.


MSMQ Integration Actions now include the Send Event to MSMQ type, providing the ability to transmit specific events to a queue using Microsoft Message Queuing (MSMQ).

MSMQ or the Microsoft Message Queue allows third party applications to take advantage of real time event connectivity with the ICT Protege GX Server. The implementation of the MSMQ technology provides a very flexible approach to integration and multiple message queues can be used.

MSMQ Use Case Integration Examples: Incident Management Reporting

The Protege GX and MSMQ integration supports platforms such as D3 Security Management System (http://www.d3security.com) or Perspective By PPM200 (http://www.ppm2000.com) enabling live alarm messages based on the programmed filter in Protege GX to be sent immediately to the incident management system. Event filters can easily be configured in Protege GX allowing complete control over what events are sent to the MSMQ.

Attendance Reporting

Send access events for a specific door to MSMQ for time and attendance using the defined Protege GX event filter. The attendance solution extracts these events from the message queue using the card number included in the event data, and the events are then processed by the time and attendance system.

Intrinsic Safe and Hazard Area Peg Board

Implement a hazardous environment live peg board for staff using a small C# application running in Kiosk Mode that maintains a list of users and clears the users when the main alarm area arms. In this scenario, a small C# application is written that links to the MSMQ and the events posted in the message queue are only in and out events from specific card readers that maintain access to the hazardous/restricted area. As a user presents their card, they are then processed by the application and shown as either being in or out of the area. When the alarm is armed, the queue is cleared and the cycle starts the next disarm cycle.

This can be used for multiple areas and is ideal when placed on a large screen display.

Pay as You Go and Sports Facility Integration

Sports facilities, clubs, gyms and many other systems can link to the MSMQ for user information that allows a usage count, pay as you go, or usage recharge system to determine the number of uses that person has remaining. The information can then be used to adjust users access using the ICT Protege GX SDK application. In addition, the users details can be shown outside courts or beside lighting management stations. This type of integration allows a complete automated approach to be taken with many facilities reducing time, energy consumption and system abuse.



When configuring access levels, you can now select the schedule that applies to the defined door and floor group(s).

When configuring Email settings (under the Global Settings), you can now define the SMTP Port to use and

for emails to be transmitted using the Secure Sockets Layer (SSL)

When adding photos to user records, you now have the ability to select an image from a USB webcam

device.

The Upgrade tool used to upgrade Protege databases from SE to GX has been updated and now supports

SE version 2.5.26.475 upwards.

The default keypad type under the Reader Expander programming is now set to Ark-501 to match Multi Prox readers


Various settings under the Reader Expander programming are now disabled based on the options selected. For example, if the mode is set to Elevator, the door and area control settings are disabled.

The Keypad Control Group field is no longer used and has been removed from the Automation programming options

The Battery Test Time field is no longer used and has been removed from the configuration settings of the Controller.

The server now logs an event when an unencrypted message is received and the Controller has encryption enabled.

Improvements to Controller communications making online status and feedback more accurate

A number of performance improvements have been implemented to make reporting and live events more responsive on large, busy systems.


When importing users from a CSV file, if the data contains special characters (such as umlauts, acutes, etc),it is now correctly imported provided the file is saved with UTF-8 or Unicode encoding.

Jumping to the associated floor plan from the alarm window now works correctly

When using the Add Controller Wizard to add a new controller based on an existing record, the serial number and IP address are no longer duplicated. When setting the serial number and IP address, a warning is now shown if these already exist.

Clicking the Back button when using the Import Users wizard now works as expected.

When updating modules, the UI no longer loses focus and hides behind other applications.

Inputs that are bypassed now show the status correctly from floor plans and status lists

Export functionality now creates the output correctly.

When disabling encryption, you are no longer prompted to save changes after accepting the prompt unless additional changes to the Controller programming have been made.

When setting the module address using the auto-addressing feature, the address now has an upper limit of 254.

Configuring attendance reports to be emailed on specific days now works as expected, and the report is attached correctly.

Attendance reports now calculate the date and time correctly.


Version 3.0.43

Salto SHIP Integration SALTO Systems are world leaders in access control solutions, providing customers with tailored solutions for all their security and 'keyless' building control needs. They enable users to integrate all their physical security needs through networked standalone locks that can manage up to 64,000 doors and up to 4 million users in a single system, securely controlling who can access what, where and when at all times. Protege GX allows full programming and management of the Salto Systems locking solution using the SHIP interface mechanism.

The Protege GX installation allows full programming and management of the Salto Systems locking solution using the SHIP interface mechanism.

For detailed instructions on enabling the SHIP interface and configuring the SALTO integration options within Protege GX, please refer to the Protege GX Operator Reference Manual or contact ICT Technical Support.

Suprema Biometrics Integration Biometric Readers provide a high level of security and integrity by requiring users to submit biometric credentials to gain access.

There are three basic steps to enabling biometric support.

1. Add the Biometric Reader:

From the main menu, select Sites > Biometric Reader

Enter the IP Address of the reader and the IP Port the reader is connected to

Choose whether you want to Automatically Download Users to this Reader. When enabled, the Download Server will download users to the reader automatically. Disable this option if you don't want users to be downloaded, for example if the reader is only used for enroling (capturing fingerprints) and not attached to a door.


2. Enable Suprema integration within the site, and assign the enrolment reader:

From the main menu, select Global > Sites then select the Biometrics tab

Ensure the option to Enable Suprema Integration is selected

Set a Facility Number. This is what is used to differentiate between a card or finger read. It must be a different facility code to any cards being used on site and all Biometric readers must be configured to send this facility code.

Choose the default enrolment reader from those available. This can be overridden if required, under the User's Biometrics tab.

3. Enrol the users biometric data using the selected Enrolment reader:

From the main menu, select Users > Users and choose the Biometrics tab. This tab is only enabled once biometrics has been enabled as above.

Click on the Scan button to begin enrolment. The user must scan their finger twice.

If required, select the Enable option for Finger Two. This allows a second finger to be enroled and can be used as a backup in case the primary finger is cut or scratched, or can be used in conjunction with the Duress function.

If required, select the Duress option. If the user presents this finger, access will be granted and a duress signal generated.

For detailed configuration, please refer to the Protege GX Operator Reference Manual or contact ICT Technical Support.


New Live/Archive Video Window When integrating with either an Exacq, Geutebrück, Avigilon, Milestone, or OnSSI DVR, an enhanced camera window now provides a split view showing archived and live camera footage.

1. The top left window displays a 5 second looping video centered 2 seconds either side of the time of the event.

2. The top right window displays a 30 second controllable window centered 15 seconds either side of the time of the event. Drag the slider to adjust the frame that is shown to any point within the 30 second period.

3. The main lower window displays the live camera view.

4. The options on the right provide control over the current view:

The Live View Controls provide PTZ camera control buttons allowing you to control a PTZ enabled camera.

The Archive View Controls allow you to select any date and time in the past.

Select the tab on the side to switch between the two views as required.


OnSSI DVR cameras behave slightly differently:

The archive window at the top right is not a time limited controllable window like other DVRs. Drag the bar at the bottom of video to the left or the right to show historical images.

PTZ, footage and preset controls are all built-in to the Live View.


Scheduled User Import This is a separately licensed feature.

The ability to import users from a CSV file is a manual process so best suited to the initial setup of users. The new Scheduled User Import feature allows you to import users from a CSV on a schedule (every hour, day, week, etc) - effectively enabling you to create a low level integration to a third party system. For example, most organizations already have some form of user data source - such as an HR system or a student enrolment database. Many of these systems enable you to easily export this data as a CSV file or even an Excel spreadsheet. This feature allows you to import that list on a defined schedule, automatically creating new users in the Protege GX system when they are added to the other system.

There are two steps to setting up the scheduled import. The first step defines how the data in the file will be imported, and the second step defines when the file is to be imported.

Step 1: Configure the Import Wizard:

1. From the main menu, select Sites > User Import Job Step and click Add.

2. Enter a Name and define the Key Field descriptor. The key field must be a unique identifier (such as an employee ID or student number) and is used to ensure duplicate user records are not created when the CSV file is imported subsequent times.

3. Click Edit User Import Settings to define the import steps

4. Browse to and select the CSV File you wish to import the users from, then click Next.

5. Select the line to start importing data from and the text delimiter to use, then click Next.

If your CSV file contains a header row, ensure you start the import at line 2 so the header row is not imported.


6. Select each column in the panel on the left and map it to the associated fields you wish the data to be imported into on the right. The data in the top panel is updated as you make your selections. Click Next to continue.

One field must be mapped as the key field before you can proceed. In this example, we are using the EmployeeID.

7. Assign the facility number, first card number, and access level if you have not already done so. You can also choose to generate PIN numbers automatically if these have not yet been mapped. Click Next to continue.

8. Click Finish to complete the setup.

9. Click Save to finish configuring the user import.


Step 2: Create a Job to Run the Scheduled Import: 1. From the main menu, select Sites > Jobs and click Add 2. Enter a Name and any of the other optional settings as required.

3. Select the Job Steps tab and click Add.

Enter a name for the job step and select the record to be imported. Click OK.

4. Select the Schedule tab and enter the frequency and time the job should be run.

5. Click Save. 6. To run the job immediately, select the General tab and click Run Job.


Alarm Notification Settings Configurable Alarm Notification Settings for Roles (Global | Roles | Display) defining the behavior of the Alarm Popup window:

Pop up while Alarms Present: When enabled, displays alarm notifications in a popup window.

Popup Frequency: Defines the frequency at which the alarm popup notification appears.

Operator can Disable until Next Logon: When enabled, allows the operator to right click a notification and choose to disable the popup until they next logon.

Operator can put Alarm Popup to Sleep for X Minutes: When enabled, allows the operator to right click a notification and disable the popup for a defined number of minutes.

The last two options allow an operator to right-click the Alarms Present window and temporarily disable the popup:

Changes to Existing Features (3.0.43) Right-clicking an expander module within the record list now has an Update Module command enabling

you to quickly perform a module update for the device.

Right-clicking Doors, Inputs, Areas, and Outputs within the record list now display options for manually controlling the device (for example, locking/unlocking a door, or arming/disarming an area).

Door Groups are now listed under the Groups menu (previously found under the Sites menu).

Keypads are now listed under the Expanders menu (previously found under the Programming menu).

Email Actions now provide support for the following tags within the Subject or Message body:

<FIELDTIME> or <FIELD_TIME> <EVENTID> or <EVENT_ID>

<LOGGEDTIME> or<LOGGED_TIME> <FACILITYNUMBER> or <FACILITY_NUMBER>

<USERNAME> or <USER_NAME> <CARDNUMBER> or <CARD_NUMBER>

<USERID> or <USER_ID> <INSTRUCTIONS>

<DESCRIPTION> <INSTRUCTIONS2> (second language)

<DESCRIPTION2> (second language) <ALARM>

<COMMENTS> <ACKNOWLEDGED>

<DOORNAME> or <DOOR_NAME>


New Input Retriggers Output Time option added to the Options 2 tab of the Input Types settings. When enabled, this reinitiates the activation time of an output when the input is triggered, for example reactivating lights when a motion sensor is triggered.

The License Update function now stores details from the last update.

Single module updates now provide feedback from DIN Controllers.

Controllers now advise of a pending download when an attempt is made to control something that has been changed.

Controller encryption can now be disabled from within the GX software.

Remote arming of an Area now displays a dialog to show open inputs and allow bypassing.

Import Users function now supports importing of expiry dates.

The Find tool now supports custom field searching.

Event windows can now display a user image next to related events.

The Disable User function now added enabling user records to be disabled preventing access via a keypad or card reader.

A number of minor cosmetic improvements have been made to the user interface including updates to the status bar and alarm popup windows

Active Directory integration now supports nested groups.

Photo ID error fixed when printing a card and user has no photo.

Corrected issue where unauthorized operator attempts to open a door from a floor plan caused GX to freeze.

Deleting multiple expanders now works correctly.

Grid view can now live filter by date and time.


Active Directory integration now supports nested groups

Photo ID error fixed when printing a card and user has no photo

Fixed issue where unauthorized operator attempts to open a door from a floor plan

Deleting multiple expanders now works correctly

Grid view can now live filter by date and time


Version 3.0.41

Attendance Reports Attendance Reports make it easy to track and monitor staff movements on site, assisting with payroll and HR management. View summary pages and detailed reports of employee time and attendance with pinpoint accuracy.

To Create an Attendance Report

1. From the main menu, select Reports > Setup > Attendance.

2. Click the Add button, and enter a name for the report.

3. Enter the General details:

Name: The name of the attendance report.

User Source: Determines where the users for the report will be sourced from. Choose from:

User List - to select specific users Access Level - to select all users belonging to a certain Access Level Record Group - to select all users that are part of a certain Record Group

User Record Group: If choosing Record Group as the User Source above, select the Record Group to use.

Report Type: Defines the method in which the time is calculated. Choose from:

Daily First In Last Out - to use the first entry event and the last exit event each day to determine attendance and the hours included. Any events in between are ignored, meaning any time spent offsite such as breaks is not deducted.

Shift First In Last Out - to use the first entry event and the last exit event each day and additional entry/exit events during the day. Protege then pairs the various entry/exit events with any defined shift and break times to calculate the hours worked.

Daily First and Last User Event - to use the first and last user event each day to determine attendance and the hours included. Any events in between are ignored, meaning any time spent offsite such as breaks is not deducted.

Shift First and Last User Event - to use the first and last user event each day and the additional events during the day. Protege then pairs the various entry/exit events with any defined shift and break times to calculate the hours worked.

First Scan In – to show the earliest entry time for each day Last Scan Out – to show the latest exit time for each day First Scan In and Last Scan Out – to show the earliest entry time and the latest exit time for each

day


Late In – to show the earliest entry time for each user for the days where the entry time was late (after the grace time has been applied)

Top 10 Late In - to show the users with the 10 highest number of Late In entries Late Out – to show the latest exit time for each user for the days where the exit time was late (after

the grace time has been applied) Early In – to show the earliest entry time for each user for the days where the entry time was early

(after the grace time has been applied) Early Out – to show the latest exit time for each user for the days where the exit time was early (after

the grace time has been applied) Absent - to show the users with no time entry data for any of the days covered by the report Top 10 Absent - to show the users with the 10 highest number of days absent

Report Print Template: Defines the level of detail to include in the report. Choose from:

Summary - to show a daily summary for each user Detail - to show a detailed breakdown for each user each day, including start, break, and end times,

and the corresponding in and out calculations for each event. Summary ICT - Summary MYOB -

Grace Time: Defines the time (hours:minutes) before the user is considered to be late or early and the excess time deducted from the hours reported. For example, if a user is 2 minutes late returning from a break and the grace time is set to 3 minutes, the time is not deducted from the total hours worked. However if that user is 5 minutes late returning from a break and the grace time is set at 3 minutes, the entire 5 minutes is deducted from the total hours worked.

4. Enter details of the Period for which to include data:

Period: Choose from the previous one, two, or four weeks, or select custom period to define a specific start and end date.

Starting: Determines which day of the week the report is to start from. For example, selecting Monday and a one week report, will display data from 00:00am on Monday to 11:59pm Sunday.

Start Date: If using a custom period, determines the date the attendance report is to start from.

End Date: If using a custom period, determines the date the attendance report is to stop at.

5. Click the Shift Times tab to select the working days and define the start and end times to include in the attendance calculations. All report types use these times to determine when a user is early or late to clock in.


6. Click the Break Times tab and define the break times and how they should be included in the attendance calculation. For example, if a lunch break is unpaid, you would select to exclude it so the break will be processed as a time deduction. For shorter (paid) breaks, you would choose to include the break. Break times are only included in calculations for shift reports.

7. If you have chosen User List as the User Source for the report, click the Users tab to define which users to report attendance for.

8. If you have chosen Access Level as the User Source for the report, click the Access Levels tab to define which access levels to report attendance for.

9. Click the Allowed Doors tab to define the doors and to select the direction (Entry, Exit, or Both) that will be used to track attendance.

Both: Use for a door that serves as both a clock in and clock out point. When a user enters these doors

they are identified as being onsite (clocked in). When they exit these doors, they are identified as having left site (clocked out)

Entry: Use for access points that are only used to clock in

Exit: Use for access points that are only used to clock out


10. Click the Email tab to enter details of who and when the report should be emailed to.

Operators: Add the operator(s) to send the report to.

Email Report: Select to enable email. Note that the operator must have an email address defined under their operator settings and the SMTP server must be defined under the Global settings or the email will fail to send.

Report Format: Defines the format of the file format if the report that will be sent. Choose from PDF, CSV, Text, or XLS.

Time: Defines the time and day(s) that the report will be sent.

11. Click Save to save the report.


Floor Plan Symbols Floor Plan Symbols are used to define custom symbols that represent the various objects (such as doors and areas) and their states as they are displayed on a floor plan.

To Create Floor Plan Symbols:

1. From the main menu, select Global > Floor Plan Symbols

2. Click the Add button and enter a Name for the floor plan symbols.

3. Select the Type of devices the symbols represent: Door, Input, Output, Area, or Elevator.

4. For each of the various states shown for that device, click the [...] button to open the Add Image window.

5. Browse to the image you wish to use to represent the device and the state. For example, a door will have states for Offline, Locked and Secure, Unlocked, and Left Open or Forced).

6. Click Save. The symbols can now be selected when adding devices to a floor plan.

7. Repeat to create floor plan symbols for the other device types as required.


Customizable Event Type Colors Event Types enable you to define the display color that is used by specific events within an Event Window, making it easy to quickly identify specific events.

To Customize Event Types:

1. From the main menu, select Global > Event Types

2. Locate and select the Event Type you wish to customize.

Tip: Clicking the column header sorts the event types alphabetically, making it easier to locate a specific event type.

3. Click to enable the Customize Display Colors option.

4. Click the [...] button to open the Brush window and define the Background Color. Adjust the Red, Green, and Blue values until the required color is selected.

5. Click OK to close the Brush window.

6. Repeat to define the Text Color.

7. Click Save to save your changes.

The display colors defined are now used for the selected event type when shown in an event window.


Bulk Floor Plans The Add Bulk Floor Plans feature enables you to quickly create a floor plan for each controller on a site, including all the devices (doors, inputs, outputs and/or areas) available for that controller. They enable you to define a consistent background image that will be used by all floor plans allowing you to ensure all floor plans meet any branding or corporate style guidelines, and create placeholder images that represent the floor layout for each controller. These placeholder images are stored outside the Protege database (for example, on your computer or on a network drive) enabling you - or a graphic designer - to replace and update these with no Protege knowledge.

To Add Bulk Floor Plans:

1. From the main menu, select Monitoring > Setup > Add Bulk Floor Plans.

2. The Add Multiple Floor Plans window opens.

3. Enter the required properties as described below, then click Add Now to create the floor plan(s).

Background Template Background Image: Defines the path and filename of an image that will be used as a background for the

floor plans that are created

In a multi-user environment, this file should be located on the Protege Server or a shared network folder that all operators have access to

Width: Defines the width of the background (in pixels)

Height: Defines the height of the background (in pixels)

For best results, the background image should use the same dimensions entered here (width and height) in order to maintain the aspect ratio and avoid any distortion issues

Floor Plan Image Image Directory: Defines the path where the placeholder images will be created.

In a multi-user environment, this file should be located on the Protege Server or a shared network folder that all operators have access to

Horizontal Offset: Sets the distance (in pixels) that the image will be offset horizontally from the top left

Vertical Offset: Sets the distance (in pixels) that the image will be offset vertically from the top left

Image Width: Defines the width of the images (in pixels)

Image Height: Defines the height of the images (in pixels)


Buttons Home Button Text: Defines the text (label) of the first button

Floor Plan: Defines the floor plan that the button will link to

Directory Button Text: Defines the text (label) of the second button

Floor Plan: Defines the floor plan that the button will link to

Devices Doors: When enabled, includes each of the available doors on the floor plan that is created

Inputs: When enabled, includes each of the available inputs on the floor plan that is created

Outputs: When enabled, includes each of the available outputs on the floor plan that is created

Areas: When enabled, includes each of the available areas on the floor plan that is created

Changes to Existing Features (3.0.41) New Auto Camera Popup settings added to Door programming, enabling you to trigger a live camera feed

whenever a door event is triggered:

A new Sound tab has been added to the Global Settings enabling you to define the sound file that is played

when an alarm occurs:

Alarm Sound: Defines the sound played on the workstation when an alarm occurs. Choose from the

Default Windows Sound, a Wave File of your choice, or No Sound.

Wave File Path: If using a Wave file, defines the path and file to use. Click the [...] button to browse to and select the .wav file.

A new Display tab has been added to Roles enabling you to control the display of the alarm notification (popup) window:

Pop up while Alarms Present: When enabled, displays alarm notifications in a popup window.

Popup Frequency: Defines the frequency which the alarm popup notification appears.

Operator can Disable until Next Logon: When enabled, the operator can right click a notification and choose to disable the popup until they next logon.

Operator can put Alarm Popup to Sleep for X Minutes: When enabled, the operator can right click a notification and choose to disable the popup for a defined number of minutes.

Allow Camera Popup: When enabled, allows a live camera feed to open in a popup window when triggered from a door event or an event action.


Additional types Popup Camera Window and Send Email added to Actions, providing the ability to display a live camera feed in a popup window or send an email to a specified email address. automatically when specific events occur.

Event Reports now include the ability to email the report at a particular time of day.

A new Preview option added to the Photo tab of the Users window, enabling you to preview the Photo ID that will be created.

New camera windows for Exacq, Geutebrück and Avigilon DVRs.

When deleting a module you are now given the option to automatically delete Inputs, Outputs and Trouble inputs.

When adding a module, the Inputs, Outputs and Trouble Inputs are now added automatically.

The Download Server no longer requires restarting if the IP address/Port, Max Packet Size, or Serial Number fields are changed.


Contact

Integrated Control Technology welcomes all feedback.

Please visit our website (http://www.ict.co) or use the contact information below.

Integrated Control Technology

P.O. Box 302-340

North Harbour Post Centre

Auckland

New Zealand

11 Canaveral Drive

Albany

North Shore City 0632

Auckland

New Zealand

Phone: +64-9-476-7124

Toll Free Numbers:

0800 ICT 111 (0800 428 111) - New Zealand

1800 ICT 111 (1800 428 111) - Australia

1855 ICT 9111 (1855 428 9111) - USA/Canada

Email: [email protected] or [email protected]

Web: www.ict.co

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