proposed university marketing center monitoring system
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CHAPTER I
THE PROBLEM AND ITS BACKGROUND
Introduction
The Nueva Ecija University of Science and Technology
Marketing Center is located at the NEUST Gen. Tinio Campus. This
office offers selling of products like books, school uniforms
and other necessities both needed by employees and students.
The Marketing System flow as seen in different ways by both
employees either related or unrelated to the office, and
students who avail products can tell slight deficiencies in the
work flow.
Having a small workspace that handles a huge amount of
products ranging from uniforms, books, nursing materials and
groceries makes it hard to monitor stocks as to their
availability.
Another problem sited is the time needed to compute for the
equivalent percentages as to what amount goes to the University
IGP (Income Generating Project) and what amount goes to the
Partner Distributor.
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These problems brought idea to the researcher to propose a
computerized system for the University Marketing System’s
workflow.
This study aims to introduce computerization to the sales
and inventory system of the Marketing Center to aid them for
faster transaction handling and better productivity.
Statement of the Problem
This study seeks to find answers to the following:
1. How may the manual system be described?
2. What are the advantages and disadvantages of the manual
system?
3. What are the stages of the System Development Life Cycle?
4. How may the proposed computerized system be described in
terms of:
a. Speed
b. Accuracy
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c. Security
d. Ease of use
5. What are the advantages and disadvantages of using the
proposed computerized system?
Conceptual Framework
Independent Variables Dependent Variable
6.
7.
The framework states all the requirements that must be
obtained to create the proposed computerized system, starting
from the interview guides, to clearly define what are to be
included and what are the processes involve in the Sales,
Monitoring and Stocks Updating. The supporting documents to see
what are the expected outputs (Inventory Reports, Sales
Reports). Microsoft Visual Studio 6.0 will be used as the
programming language to create the computerized system and MS
Access 2003 will be used as the database that will hold all the
data of the system.
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Interview Guides
Supporting Materials
Microsoft Visual Studio
6.0
MS Access 2003
The Proposed University
Marketing Center
Monitoring System
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Significance of the Study
The result of the study would be significant to the
following:
a. Employees of the Marketing Center – easier workloads,
faster monitoring and updating of stocks
b. Employees and Students Availing Products – faster
transaction periods and more accurate outputs
c. Marketing Administrator – faster and more accurate
computation of IGP percentages.
Scope and Delimitation
This study focuses only on creating a proposed computerized
system for the Sales, Inventory Monitoring and IGP Computation
of the University Marketing Center.
The study would not include other concerns that are still
under the main functions of the Marketing Center.
The proposed system requires a computer unit for its proper
operation thus the end users will be trained to acquire the
necessary skills in the operation of the proposed computerized
system.
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CHAPTER II
REVIEW OF RELATED LITERATURE & STUDIES
Review of Related Literature
Inventory Management
Inventory management is primarily about specifying the size
and placement of stocked goods. Inventory management is
required at different locations within a facility or within
multiple locations of a supply network to protect the
regular and planned course of production against the random
disturbance of running out of materials or goods. The scope
of inventory management also concerns the fine lines
between replenishment lead time, carrying costs of
inventory, asset management, inventory forecasting,
inventory valuation, inventory visibility, future inventory
price forecasting, physical inventory, available physical
space for inventory, quality management, replenishment,
returns and defective goods and demand forecasting.
Other definitions of inventory management from across the
web:
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Involves a retailer seeking to acquire and maintain a
proper merchandise assortment while ordering, shipping,
handling, and related costs are kept in check.
Systems and processes that identify inventory requirements,
set targets, provide replenishment techniques and report actual
and projected inventory status.
Handles all functions related to the tracking and
management of material. This would include the monitoring of
material moved into and out of stockroom locations and the
reconciling of the inventory balances. Also may include ABC
analysis, lot tracking, cycle counting support etc.
Management of the inventories, with the primary objective
of determining, controlling stock levels within the physical
distribution function to balance the need for product
availability against the need for minimizing stock holding and
handling costs.
In business management, inventory consists of a list of
goods and materials held available in stock.
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Inventory control is an important part of the best answers
from a few questions. Excellent inventory control is an
important part of keeping a business running smoothly, whether
if it is essential for checking what is recorded. Inventory is a
significant investment to most businesses, and knowing its worth
at any given time is the implementation of an inventory
investment. Inventory control is one of the key components of
Just in Time manufacturing process. Inventory control is a great
solution for warehouses, factories, offices, stock rooms, or any
place where inventory should be deployed to satisfy supply chain
management objectives. Excellent inventory control is the key to
getting a return on your investment. Inventory control is
directly related by how successful a company is in providing
high levels of inventory control is one tool than can
simultaneously enhance service levels to the customer and enable
a company in providing high levels of inventory investment.
(www.inventorymanagement.com)
Automation can dramatically impact all phases of inventory
management, including counting and monitoring of inventory
items; recording and retrieval of item storage location;
recording changes to inventory; and anticipating inventory
needs, including inventory handling requirements. This is true
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even of stand-along systems that are not integrated with other
areas of the business, but many analysts indicate that
productivity --- and hence profitability --- gains that are
garnered through use of automated systems can be increased even
more when a business integrates its inventory control systems
with other systems such as accounting and sales to better
control inventory levels. (www.answers.com)
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Review of Related Studies
The following are the studies with similar concept with the
Computerized Sales and Inventory System.
The study entitled “Luxasia Speeds up Sales Processing by
70 percent with Microsoft Dynamic NAV” by Robyn Lim, Financial
Controller, Luxasia *M) Sdn Bhd. has selected Microsoft
Dynamics™ NAV to replace their DOS-based accounting solution at
its Malaysian office. The ageing system could not cope with
business growth and many business processes were manual. It also
did not have a computerized inventory management system in
place. With Dynamics, Luxasia is able to efficiently consolidate
information between the head office and its warehouse, access
real time business information and automate inventory
management. Rolled out at the Malaysian office in September
2003, the Dynamics modules deployed included General Ledger,
Accounts Receivables, Accounts Payable, Cashbook, Inventory and
Warehouse Management System. The implementation was undertaken
by Microsoft Certified Partner Advance Infosys Sdn Bhd. Advance
Infosys handled the customization of specific reports as well as
provided training and technical support. Using the Dynamics,
sales processing speeds up to 70 percent, enhances Efficiency of
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Warehousing Processes, Improves Decision-Making and gains
competitive advantages.
A study by James J. Wadsworth entitle “Inventory Management
Strategies for Local Farm Supply Cooperatives” presents
fundamental yet important strategies for farm supply
cooperatives to use during the everyday management of the
inventory the purchase and carry for sale to patrons. Basic
elements and concepts associated with strategies are described
within the framework of a management plan. The goal is effective
inventory management. This material is intended to provide farm
supply cooperative managers and employees with information that
will enhance inventory management in their cooperatives.
A study by Cervantes et. al. stated that All organizations
have some type of inventory planning and control system.
Nowadays, inventory is one of the most expensive assets of many
companies, representing as much as 40% of total invested capital
(3). This is the reason why a good inventory management has
become a crucial decision in companies. A good inventory
management system can reduce total costs in a company, but in
the other hand this means to invest in this system. The crucial
task is to balance between inventory investment and customer
service.
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CHAPTER III
METHODS OF RESEARCH AND PROCEDURES
Method of Study
Developmental Method of Research is used as to the
researcher will be developing a computerized marketing monitory
system as replacement to the manual and existing system of the
establishment.
Instruments Used
Observation. With the help of this technique, the
researcher was able to understand the actual flow of the manual
system and help him determine the problems that the
establishment encounters from their current system through its
reliability, security and convenience.
Interview. This instrument is used to gather information
through a formal meeting with the interviewees wherein they will
be asked questions regarding the existing system.
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Questionnaire. This instrument is used to collect the
respondents’ evaluation, which will be used to compare the
manual and proposed system.
Administration of the Instruments
The target respondents of this study will be the persons
administering and working inside the Marketing Center of the
Nueva Ecija University of Science and Technology. Questions will
be based upon the observations of the researcher onto the
current workflow.
Data Gathering and Procedure
The questionnaire checklist is the tool used in this
research. A questionnaire is a list of planned written questions
related to the topic, with space provided for indicating the
responses to each question an intended for submission to a
number of persons for reply. The checklist was prepared and
finalized wherein the respondents checked the items provided
therein.
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Statistical Treatment of Data
The weighted mean of responses in each item will be
obtained by dividing the total weight frequency to the total
number of respondents that is:
Wm = twf / n
Where:
WM = weighted mean
TWF = total weighted frequency
N = number of respondents
The weighted mean was computed using the assigned values
with their corresponding verbal interpretation.
Weight Verbal Interpretation Numerical Equivalent5 Excellent 4.51 - 5.00
4 Very Good 3.41 – 4.50
3 Good 2.61 – 3.40
2 Poor 1.81 – 2.60
1 Very Poor 1.0 – 1.80
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