Proposed Centralized Proposed Centralized Sales Support Server Sales Support Server

Implementation Implementation

Introduction Introduction

SUH faces new challenges3 unique and separate IT infrastructuresIncompatibilities and frustrationsMerging of all 3 networksGreater need for sales team supportNew and current employee training

programAn opportunity presents itself

Sales Support Server Hardware Sales Support Server Hardware ComponentsComponents

Hardware Components

Server mainframe(s)VPN serverHard drive storageUPSNetwork infrastructure cabling

Sales Support Software Sales Support Software ComponentsComponents

Software Components

Microsoft Server 2008 Enterprise EditionVmWare VirtualizationVPN software

How Will It All How Will It All Work? Work? -What our new central server network will look like.- Connectivity between corporate and its subsidiaries. - Remote access for our travelling sales representatives.

(Wikipedia, http://en.wikipedia.org/wiki/Virtual_private_network)

Implementation RequirementsImplementation Requirements

Hardware and software componentsResourcesIT training and supportSDLC adherenceStrong project management

IT Best Practices For IT Best Practices For ImplementationImplementation

Four IT Characteristics For Best Practices

AccessibilityAvailabilityReliabilityUsability

IT Best Practices For Operations IT Best Practices For Operations and Sustainmentand Sustainment

Vulnerability Mitigation and Security

Authentication and AuthorizationPrevention and ResistanceDetection and Response

Sales Support Server As An Sales Support Server As An Enterprise Wide SolutionEnterprise Wide Solution

Enterprise Resource Planning

Centralized access to all pertinent sales dataUp to date sales reporting and forecastingBetter statistical sales analysisBetter decision making by senior

managementBettering information sharing amongst

corporate and its subsidiaries

Enterprise Wide ObjectivesEnterprise Wide Objectives

Operational Goals, Benefits and Results

Tangible ResultsIntangible ResultsBenefitsLong Term Goals

In Summary…In Summary…

Centralized Sales Support Server

Able to achieve our growing business requirements

Meets essential sales support information technology demands

Enhanced enterprise resource planningIncreased information sharingGreater operational goals and benefitsIncrease in efficiency, productivity, and

profitability

ReferencesReferences

CSIS. (2009, August 10). Twenty critical controls for effective cyber defense: consensus audit guidelines.

Marakas, G., & O'Brien, J. (2011). Management information systems. (p. 320). New York, NY: The McGraw-Hill Company.

Wikipedia. Image. Virtual private network. Retrieved from http://en.wikipedia.org/wiki/Virtual_private_network