Proposal to

Avoid/Minimize

Holding of devotees

At TTD Compartments

Introducing

Virtual Halls FrameworkPresentation to OSD EDP, Tirumala

28th Nov 2013

Proposal by : Narsimha Raju Kesipeddi

Sr. Manager, Software Engineering – Cell 800 800 4827; knraju28@yahoo.co.in

Om Namo Venkateshaya

Agenda

1. PIP (Process Improvement Proposal):

Hold devotees VIRTUALLY, not at Physical compartments

2. Data to be configured:

Virtual Hall Duration/Batch Size

Allotment for different categories like 300 Rs, 50 Rs, Sarva

Darshan, etc for Virtual Halls

Actual time of Darshan for each VH, Once Darshan completed

3. Demo of POC (Proof of Concept):

Book Darshans and issue (Virtual) Hall Number and

Reporting Time

Display VH status and next Reporting Info through LCD

Screens

Background – Current Challenges

Devotees of different categories(300 Rs, 50 Rs, Sarva Darshanam, Kaali Nadaka) are being held either in Compartments or in Queues for considerable time.

Though categories like Sheeghra (Quick) Darshanam [300 Rs] are meant for immediate Darshan, those devotees also spend couple of hours in queues some times.

Sarva Darshanam devotees are spending couple of hours before getting access card (out pass) and again 1 to 2 hours after re-entering in to compartments.

Sudarshanam Tokens (50 Rs) are issued for a given time, they also spend couple of hours either in compartments or queues.

Kaali Nadka devotess are also spending couple of hours in compartments…

Currently there is no active mechanism to project any delays of reporting time allotted.

Objectives of the Proposal

Apply Control Systems (Close Loop Systems) Concepts.

(Output is fedback to input for correction)

Static mode of Operation to Dynamic Mode (Monitor the Plan/Estimation)

Adopt proven methods like, ETA for flights and trains.

Improve TTD

Brand Image by Saving Laks of hours

Integrate:TTD

Experience &

Technology

Avoid Holding of Devotees in TTD Physical compartments – Assign them to virtual halls and enable to report only 30 mins before

Darshan TimeTarget - Maximum of 30 to 45 minutes waiting (at Compartments)

for Darshan.Project (Revised) Expected Time of Reporting on continuous basis

Main recommendations

1. Virtual Halls Implementation:

1. Divide total Darshan hours in to Virtual Halls of 5 minutes each

2. Issue token (UID/BarCode and Finger print mapped) to each incoming

devotee (Any category). Project Hall Number and reporting time on the

token.

3. Project current Darshan status, reporting times of next halls/batches

through LCD screens and SMS support.

4. Target to hold devotees in 3 compartments only (including all

categories) – 30 minutes before Darshan.

2. *** Unique ID as input for faster identification:

1. Use UNIQUE ID (Bar Code, Issued during FP Registration), as input to

fetch Finger Print from Database. (FP as input to compare with all

FPs in Database is a time taking process).

2. This can be used at all counters, except for room booking.

Main recommendations … Contd

1. Major improvements can be brought in immediately at Sarva

Darshanam without any new infrastrucure requirement or any

major process changes (we had SD on 28th Nov Evening)

1. Photometric card can be issued as soon as devotees are

entering in to a particular compartment.

2. Only thing required to make this happen is, plan the Darshan

timing for SD compartments as they are filling up.

2. Simple way of avoiding devotees STANDING in queues:

1. At counters like Room booking, deposit returning, etc,

deploy TOKEN ISSUING boxes and Electronic Display, so that

devotee can pick waiting serial number by swiping in Unique

ID… No need to STAND in the queue till his/her turn comes.

What drives us for this proposal

The spirit of…

The most PRECIOUS resource on the earth

TIME

Our observation of Transit flights in international journey

Transit flight Expected Time of Arrival is continuously displayed across waiting longue

Our Exposure to VIRTUAL MEMORY concepts of CPUs Virtual memory – Programs of larger size compared to

available RAM (memory) are made to run with this concept. Without this concept, today’s computers CAN NOT work

An example of extreme in-convenienceA case to explore improvisation

We can integrate TTD Experience and Technology to keep devotees for as less time as possible in wait

halls

Sarva Darshanam

31 Compartments

28 Hours wait time

Kaali Nadaka

13 Compartments

12 Hours wait time

Consider the Synchronization… Time Critical and Safety Risk Systems

Highly Synchronized and efficient monitoring systems

Mumbai SubUrban Railway

4am to 1am2300+ Train Services Daily

70 lakhsCommuters Daily

Technology fully utilized…

Few professionals

&

with help of many electronic systems

serve the purpose

Our Neighbor Organization - ISRO

Data Captured from 1000+ kms

Many parameters monitored to take decisions…

Waiting Halls Framework – 30 minutes Before Darshan

Main Entrance

Garbha Gudi

*** Batch size can be modified based on the TTD Experience

Waiting Hall - 3

 

Waiting Hall - 2

 

Waiting Hall – 1

250 Devotees 250 Devotees 250 Devotees

Category x/y/z Category x/y/z Category x/y/z

10 Gates To allow 250 devotees in less than 5 minutes(Max 12 seconds for each identification)

Final Que

250 devotees of ONE category (corresponding to ONE Virtual Hall)

Finger Print Identification through Unique ID

10 Gates

Execution Plan - Registration to Darshan

LCD Screens

SMS, IVR

support

Allow Devotees to spend

their time….

…Till their Hall is

announced.

Issue TokenVH & ETR

Allow Next VH/Batch (250 members)

VHETR

20 FPRs for Registration

When 1st Hall released…

…Announce next batch

Hall 1

Hall 2

Hall 3

10 Gates

Issue VH & ETR for every incoming devotee

Budget – MANAGEABLE Some portion will be

compensated with Number of staff working on

maintaining the compartments Food being supplied at

compartments

Algorithm for VH & ETR - DOABLE

TTD Experience Software Usage

ETR

Any concerns on increasing FPR counters? ~20 counters needed for Finger Print Registration (for total

incoming devotes)

Comparing the effort on other services

Number of employees on Guest Houses/Rooms/Cottages

Number of busses being operated

Number of Purohits on different Sevas/Poojas

Amount of effort spent on Anna Danam

Number of security personnel

Issuing token with ETR (Expected Time of Reporting) for

every incoming devotee, is feasible

No. of Seconds per registration 20

Registrations per minute 3

Total FPRs 20Hourly Total 3,600

Daily Total (18 Hours) 86,400

Technical Solutions… Explore

Integration with Aadhaar Database – QR Code To speed up the issuing of tokens

Self Operated counters for well educated groups – Ex. Computer work stations at Railway stations… Place the finger Press the button Pick the token for VH and ETR

Other Communication Methods for ETR

SMS Response Send VH issued by TTD Receive ETR Price is as less as 10np

IVR (Interactive Voice Response) Coin boxes (No charge) with in

internal telephone exchange

Benefits of “Virtual Halls” Frame work

Efficient for TTD Darshan Admin, managing

devotees as batches mapped to virtual halls

At any point of time, Reporting time can be projected

based on the current virtual hall undergoing Darshan.

It is like Trains arrive and departure on to different

platforms

Pleasant mood while reaching Garbha Gudi

Other near places can be visited during waiting

time

Motivation to visit Tirupati Frequently

Configuration of Data

Number of Seconds per Darshan (Say 1.2)

Virtual Halls duration/Batch Size (Say 5

minutes, results 250 Batch Size)

Allotment of Darshan Categories for each

Virtual Hall

Actual time of Darshan for each VH, when done

This is explained in detail as User Manual in the attached Excel Sheet

Technical Architecture (Backup servers NOT shown)

Central Server

Admin

24,400 to 24,599

Darshan NumbersAllowing Now

Identification Registration

Operator at Main

Entrance

Profile of Narasimha Raju

18.5 years experience in Information Technology

B.Tech (ECE) from Regional Engineering College, Warangal

Wide Spectrum of Technical Experience:

Networking, Embedded, Storage, OS Internals, Mobile and Enterprise

Worked with organizations like:

Wipro, CA Technologies (Hyderabad), Hughes Software Systems (Gurgaon), BPL (Bangalore)

Selected for:

Indian Engineering Services (IES)

Scientist B – Indian Space Research Organization

Scientist B – Defense Research and Development Organization

Social Service:

Non-Alcoholism Initiative: www.nonalcoholism.com

Financial support for Education and infrastructure development for rural areas

Initiatives to improve Moral/Ethical values in student community

Moral Stories competitions for high school students