Promas Caring for

People CIC Multi award winning

Community Interest Company

Directors – Bernie DeLord and Jenny Tarvit

‘Putting Carers first’

Cornwall, everything else is up country

• Funded by Cornwall and Devon Council and Reaching Communities

• We have delivered courses in Plymouth and Devon • External evaluations demonstrate the huge difference we

have made to carers both physically, mentally and socially • These are not short differences we have undertaken one

and two year studies to look at our impact • About to launch our courses online across the country

Promas CIC • We formed the CIC in 2013 • We are an organisation that provides award

winning free training to unpaid carers • Started with one course in 2011 and now have 15

free courses and run 36 a year. We have 5 bank tutors

• Worked with 1200 plus Carers • Pre and post questionnaires completed to measure

impact

‘It’s given me a life. I was the old me, not looking after me, but I’m not like that any more’

‘I can’t thank them enough. I’ve been on lots of courses, but it didn’t help me, gave me no strategies or strength for myself. The way they do it it’s relaxed and enjoyable’

Some of our Courses • Caring for Carers – 1 and 3 day

courses • Caring for Dementia Carers • Managing Stress in your caring

role • Listen Talk be Heard • Mindfulness • Pencil This In (for carers caring

for somone with mental ill health)

• Singing for carers • Coping strategies • Art for carers • Update courses

Outcomes 2016-2017

• 43.7% indicated increased coping strategies

• 37.1% indicated taking better care of their well being

• 27.7%said they had increased community involvement and access to social activities

• 42.7%said their confidence had increased • 24.4% indicated improvements in

communication • 43.7% indicated increased knowledge on how to manage stressful situations that occurred in their caring role • 41.3% indicated the ability to cope and

deal with stress had increased • 32.4% indicated increased knowledge on how to access resources • 28.6% indicated increased knowledge on

how to communicate needs to organisations and professional

90.6% of expected attendance ( actual 235 people)

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Do you feel able to prioritise your own needs and remain healthy in your caring role?

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Based on 186 answers

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Do you feel confident in communicating in relationships with family/friends? Before

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‘Less angry, stressed and happier, better informed and able to ‘speak out’, feel better about myself, know how best to respond not react’

‘As a result of their coaching and support I have developed skills that help me to stay healthy in my caring role, and have also brought more joy, fun and laughter into my life’

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Carers – some data fact It is worth considering that many carers arrive at our courses believing they are coping well and mark themselves accordingly. However by the end of the course they realise there are aspects where they are not doing as well as they thought and their score drops instead of increasing. This in itself effects the data. We believe this is not an issue as we have helped carers identify where they are struggling and opened their eyes to addressing the situation.

‘The biggest help has been to become more confident in myself and that it is ok to ask for help from friends and family and services’

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Better coping strategies

Managing stressful situations

Better sense of how to stay healthy

Increase in wellbeing

More confidence

Less lonely and isolated

Able to access more community services

Increase in social activities

Better communication

More able to access and ask for help

Better supported

No response

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A true indication that our courses improve lives is to look at the follow up courses data. Carers have had time to put the tools leant into practice and the results definitely reflect this (39 responses)

Follow up courses 6 – 9 months later

• 87.9% indicated increased coping strategies • 84.9% indicated taking better care of their well being • 84.9%indicated having a better sense of how to stay healthy • 81.8% said they were less lonely and isolated • 81.8% indicated an improvement in accessing community

services • 84.9% indicated improvements in communication • 84.9% indicated increased knowledge on how to manage

stressful situations that occurred in their caring role • 84.9% indicated they felt more supported • 84.9% indicated they were more able to access and ask for

help

• 87.9%said they had increased their social activities • 84.9% said their confidence had increased

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Carer 001 Carer 002 Carer 003 Carer 004 Carer 005

Average Scores - Follow Up Cohort

Pre Course Post Course Follow up

Attendees at one 3 day Caring for Carers course, were followed up at 6 months (named cohort, as usually all feedback is

confidential with no names attached). The Chart below shows their average scores pre-course, post-course and after 6

months

Direct savings to the state Avoided cost of care package £ 9,880 Avoided costs of depression services £ 623 Total £10,503 Additional social value generated Reduced stress £ 1,493 Reduced isolation (carer) £ 1,119 Reduced isolation (cared for person) £ 1,119 Improved well-being (carer) £ 1,493 Improved well-being (cared for person) £ 1,493 Improved autonomy & control (carer) £ 1,400

Jane’s husband has been ill for 22 years - he’s had 3 heart attacks, several strokes and has an inoperable spinal condition. He has been diagnosed with vascular dementia. As a child, Jane was a carer too. She has been diagnosed with PTSD in the past, and has her own mental health issues, including a previous breakdown.

Research Sources ¹Unit Costs of Health & Social Care 2017 (Curtis & Burns, 2017, PSSRU.) ²https://www.payingforcare.org/care-home-fees ᶟPaying the Price: the cost of mental health care in England to 2026 (King's Fund, 2008), p.118 4,5,7SROI Global Value Exchange database http://www.globalvalueexchange.org/valuations/8279e41d9e5e0bd8499f3032 http://www.globalvalueexchange.org/valuations/8279e41d9e5e0bd8499f5e60 http://www.globalvalueexchange.org/valuations/8279e41d9e5e0bd8499f2f4e Early intervention, using the CAF process, and its cost effectiveness. Findings from LARC3. Easton, Gee, Durbin & Teeman, 2011

Estimated financial saving from attending course with Promas CIC

Brief summary

Gender – male 20.5% and female 79.5% Age range of Participants on all courses • 25-34 years – 0% • 35-49 years – 10.8% • 50-64 years – 39.9% • 65-74 years - 34.3% • 75 years plus – 15%

‘A huge array of caring tools for my tool box to help maintain a healthy caring role’

‘I realise that I try do everything myself and this is stressing me out. I cannot do everything. I’ve learned I need to set boundaries and I need to let people know how I REALLY feel ‘

Feedback

‘I know you guys won't see this until tomorrow and it might seem like a strange email but after having to fight and go through mandatory reconsideration with DWP we got the letter today to state they have awarded high rate care for 5 years. I've now applied for carers allowance, I've just accessed some counselling and we've just secured a targeted scip worker for my daughter. None of this would have occurred if you two brilliant ladies hadn't made me see myself as a carer for my daughter and realise that we deserved more support and after a week of such good news I felt I wanted to share it and to thankyou both again for the massive difference you are still making in our lives ‘❤ ️

This is one example of the type of impromptu feedback we receive from carers.

Putting carers first

Online courses for unpaid Carers

Please contact us to discuss obtaining a licence to provide online courses in your region

@ PromasCIC • (e) info@promas.co.uk • (t) 01736 339226 • (m) 07775 756454

Online Ltd was established following the success of Promas CIC, a community interest company which offers award-winning face-to-face training for unpaid carers.

These courses are not pass or fail tests. Instead, they are designed to help carers to understand how they are coping and to offer tools and practical ways to help

them. Our service was built to change lives, so please contact us to discuss obtaining a

licence to provide online courses in your region. www.promasonline.co.uk

To offer better support for carers we have developed a series of simple and easy to follow online courses which cover a range of topics. For example:

•How to manage and recognise stress •Strategies to help you cope in your caring role •Making sense of our emotions •Assertiveness and expressing how you feel