02 - 04 Feb 2020, Dubai - UAE

07 - 09 Jun 2020, Dubai - UAE

PROJECT QUALITY MANAGEMENT WORKSHOPApplying Core Concepts for Building Quality into Your Projects

INTRODUCTION

In today’s fiercely competitive and fast changing business

environment, delivery of high quality project outcomes is

the key to organisations’ survival and prosperity. Managers

are constantly seeking to produce good quality results

while reducing costs and minimizing delays.

Structured to offer a comprehensive overview of quality

management in projects with careful balance of

quantitative and qualitative considerations, this GLOMACS

Project Quality Management workshop will equip

participants with the essential management skills, tools

and methodologies required for effective delivery of high

quality project outcomes.

This GLOMACS workshop will feature:

• An Overview of Key Project Quality Management

Concepts

• The Concepts, Tools and Techniques involved in

Quality Planning and Control in conjunction with

the Critical Path Method and other proven Project

Management Methodologies

• An Introduction to Statistical Process Control Tools

• An Overview of Typical Project Problems and

Strategies for their Mitigation

• An Overall Focus on Benefit Realization from Project

Conception to Completion

OBJECTIVES

By the end of this GLOMACS workshop, participants will

be able to:

• Define what Quality means

• Understand the importance of deliberate quality

management processes in projects and integrate

quality in project initiation, planning, execution,

control and completion

• Identify and document quality requirements and

standards for the project and product

• Apply cost benefit analysis, cause and effect diagrams,

control charts and other tools in project planning and

control

• Apply basic statistical quality control concepts

• Implement effective quality assurance and control

• Be ready and conduct quality audits

• Effectively manage stakeholders to ensure their

satisfaction with the project results

• Improve the quality climate and culture across the

project life cycle

TRAINING METHODOLOGY

This GLOMACS Project Quality Management Workshop

will utilise a variety of proven highly interactive adult

learning techniques to ensure maximum understanding,

comprehension and retention of the information

presented. This includes facilitated group and individual

exercises, case studies, simulations, and videos. The

instructor will also facilitate learning by encouraging the

delegates to test and critically appraise any theories and

concepts on the workshop.

WHO SHOULD ATTEND?

This GLOMACS Project Quality Management Workshop

is suitable to a wide range of project management

professionals and those individuals who are involved in or

manage internal and external projects both in the private

and public sector. Some prior knowledge of quantitative

analysis techniques is beneficial, however not required as

all tools and methodologies will be covered starting from

the basics.

GLOMACS Training and Consultancy

PROJECT QUALITY MANAGEMENT WORKSHOPApplying Core Concepts for Building Quality into Your Projects

SEMINAR OUTLINE

DAY 1

Understanding Project Quality Management and

Embedding Quality in Project Initiation

• Introduction to Quality Management in Projects and

Operations

• Definition of Quality: Quality vs. Grade, Accuracy vs. Precision

• Quality Management Concepts: Principles, Policy, Objectives,

Planning, Assurance, Control, and Audit

• Cost of Quality

• Quality Management and Project Life Cycle

• PMBOK Quality Management Knowledge Area

• Quality at the Project Initiation Stage: Defining Projects,

Collecting Requirements, and Planning Scope Management

• Project Charter, Project Scope and Product Scope

• Business Case Essentials: Focus of Benefits

• Stakeholder Management as a Key to High Quality Outcomes

• Management of Project Constraints, Priorities and Trade-offs

DAY 2

Planning for Quality

• Work Breakdown Structure (WBS), Requirement Traceability

Matrix (RTM)

• Scheduling: Critical Path Method (CPM) and Gantt Chart

• Allocation of Resources to achieve outcomes on time

• Basic Statistics for Project Planning and Control

• Estimating and Budgeting

• Project Quality Planning

• Quality Metrics and Checklists

• Project Plan

DAY 3

Quality Assurance and Control

• Quality in the Project Execution Phase

• Key Quality Principles; Responsibility for Quality

• Quality Standards and Metrics

• Project Monitoring Control and Quality Assurance Tools;

Verification and Validation Processes

• Introduction to Statistical Process Control (SPC) Tools: Pareto

Analysis, Cause-and-effect Diagrams, Histograms, Trend

Analysis, Scatter Diagrams, Process Control Charts, Process

Capability, etc

• Managing Scope Creep, Hope Creep, Effort Creep, Feature

Creep and other “creeps”

• Correcting Project Delays

• Quality Audits

• Project Closure and Acceptance

• End of Project Reviews and Benefit Realization Reviews;

Lessons Learned

Project Quality Management Workshop

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ApprovedCentre

REGISTRATION DETAILS

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AUTHORISATION DETAILS

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PAYMENT DETAILS

q Please invoice my company q Cheque payable to GLOMACSq Please invoice me

CERTIFICATION

Successful participants will receive GLOMACS’ Certificate of Completion

P.O. Box 74653 Dubai, U.A.E.T: +971 (04) 425 0700 | F: +971 (04) 425 0701E: info@glomacs.com | W: www.glomacs.com

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Code Date Venue FeesPM050 02 - 04 Feb 2020 Dubai - UAE $3,500

PM050 07 - 09 Jun 2020 Dubai - UAE $3,500

4 WAYS TO REGISTER

Tel: +971 (04) 425 0700 Fax: +971 (04) 425 0701Email: info@glomacs.comWebsite: www.glomacs.com

TERMS AND CONDITIONS

• Fees – Each fee is inclusive of Documentation, Lunch and refreshments served during the entire seminar.

• Mode of Payment – The delegate has the option to pay the course fee directly or request to send an invoice to his/her company/sponsor. Credit card and cheque payments are both acceptable.

• Cancellation / Substitution – Request for seminar cancellation must be made in writing & received three (3) weeks prior to the seminar date. A US$ 250.00 processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you.

• Hotel Accommodation – is not included in the course fee. A reduced corporate rate and a limited number of rooms may be available for attendees wishing to stay at the hotel venue. Requests for hotel reservations should be made at least three (3) weeks prior to the commencement of the seminar. All hotel accommodation is strictly subject to availability and terms and conditions imposed by the hotel will apply.

• Attendance Certificate – a certificate of attendance will only be awarded to those delegates who successfully completed/attended the entire seminar including the awarding of applicable Continuing Professional Education Units/Hours.

• Force Majeure – any circumstances beyond the control of the Company may necessitate postponement, change of seminar venue or substitution of assigned Instructor. The Company reserves the right to exercise this clause and implement such amendments.

• Fair Access / Equal Opportunities – In the provision of its services as a world-class Training Provider, the Company is committed to provide fair access / equal opportunities throughout the delivery of its courses and assessment leading to the completion of training seminars, or 3rd party qualifications/certifications.

PROJECT QUALITY MANAGEMENT WORKSHOPApplying Core Concepts for Building Quality into Your Projects