project on delegation of authority updated
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DELEGATION OF
AUTHORITY
&
DECENTRALISATION
By Group 3
(DFM Batch I)
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INTRODUCTION
1. What is the authority?
2. What is the delegation?
3. What is the delegation of authority?
4. What is decentralization?
5. What is the responsibility?
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AUTHORITYAUTHORITY
Authority refers to the right to make decision,Authority refers to the right to make decision,to perform or supervise activities, and toto perform or supervise activities, and toallocate recourses in order to accomplishallocate recourses in order to accomplishtasks that will achieve organizational goals.tasks that will achieve organizational goals.
It is a concept of responsibility.It is a concept of responsibility.
The managers must define authority relatingThe managers must define authority relatingto various activity Authority must be definedto various activity Authority must be definedin term of: What to Delegate, Whom toin term of: What to Delegate, Whom toDelegate, How much to delegate.Delegate, How much to delegate.
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DEFINATIONDEFINATION
KootnzKootnz and ODonnelland ODonnell,,
Authority is the power to command others to actAuthority is the power to command others to actor not to act in a manner deemed by theor not to act in a manner deemed by thepossessor of the authority to further enterprisespossessor of the authority to further enterprises
or departmental purposes.or departmental purposes.
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Characteristics Of AuthorityCharacteristics Of Authority
1.1. Basis of getting things doneBasis of getting things done
2.2. LegitimacyLegitimacy3.3. Decision makingDecision making
4.4. ImplementationImplementation
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Sources ofAuthoritySources ofAuthority
1.1. The Formal Authority TheoryThe Formal Authority Theory
BOARD OF DIRECTORS
GENERAL MANAGER
SALES MANAGER
SALES REPRESENTATIVE
WORKERS
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22.. The Acceptance ofAuthority TheoryThe Acceptance ofAuthority Theory
In this Theory authority flows from the superiorIn this Theory authority flows from the superiorto subordinates.to subordinates.
Effective only when subordinates willingly acceptEffective only when subordinates willingly accept
authorityauthority
Ineffective when subordinates lack of readinessIneffective when subordinates lack of readinessto accept authorityto accept authority
Order of the superior is accepted by theOrder of the superior is accepted by the
subordinate without any hesitationsubordinate without any hesitation , it is, it isknown as Zone acceptanceknown as Zone acceptance..
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Zone of Acceptance will be determined by aZone of Acceptance will be determined by a
number of factorsnumber of factors
Sincere servicesSincere services
Rewards will be givenRewards will be given
Authority in a particular situationAuthority in a particular situation
Dismissal of the subordinateDismissal of the subordinate
Account of special knowledgeAccount of special knowledge
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Subordinate is aware of his statusSubordinate is aware of his status
Policy of the organization to impose thePolicy of the organization to impose theauthorityauthority
No other way available than to acceptNo other way available than to acceptauthorityauthority
ConfidenceConfidence
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3.3. Competence TheoryCompetence Theory
This type of authority is invested with PersonThis type of authority is invested with Personbased on the leadership qualitiesbased on the leadership qualities
Only one person gets higher position &Only one person gets higher position &leadership qualities possessed by himleadership qualities possessed by him
MANAGER
ASSISTANTMANAGER
TEAM LEADER
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DELEGATIONDELEGATION
Delegation is the art of getting work doneDelegation is the art of getting work done
through others.through others.
Delegation refers to the transfer of rightsDelegation refers to the transfer of rights
from one person to another person.from one person to another person.
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DEFINATIONDEFINATION
LouisLouis AA.. AllenAllen
DelegationDelegation isis thethe dynamicdynamic ofof management,management, itit isis
thethe processprocess aa managermanager followsfollows isis dividingdividing thetheworkwork assignedassigned toto himhim soso thatthat hehe performperform thatthatpartpart whichwhich onlyonly he,he, becausebecause ofof hishis uniqueuniqueorganizationalorganizational placement,placement, cancan performperform effectivelyeffectively
andand soso thatthat hehe cancan getget otherother toto helphelp themthem withwithwhatwhat remainsremains..
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Importance of DelegationImportance of Delegation
It helps the manager to concentrate on theIt helps the manager to concentrate on the
important work of planning, organizing &important work of planning, organizing &controlling.controlling.
It enables a person not only to discharge hisIt enables a person not only to discharge his
responsibility but also to discharge it effectively &responsibility but also to discharge it effectively &economically.economically.
It is tool for motivating and eliminatingIt is tool for motivating and eliminatingcumbersome information system.cumbersome information system.
It Is method Of Training subIt Is method Of Training sub--ordinates & buildingordinates & building
morals.morals.
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Element of DelegationElement of Delegation
1. Assignment of Duties or responsibilities1. Assignment of Duties or responsibilities
2. Delegation of authority2. Delegation of authority
3. Accountability3. Accountability
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Principles of DelegationPrinciples of Delegation
1.1. Delegation to go buy results expectedDelegation to go buy results expected
2.2. No delegation of responsibilityNo delegation of responsibility
3.3. Authority and responsibility shouldAuthority and responsibility shouldcommensurate with each othercommensurate with each other
4.4. Unity of commandUnity of command
5.5. Definition of limitations of authorityDefinition of limitations of authority
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Types of DelegationTypes of Delegation
1.1. General DelegationGeneral Delegation
2.2. Specific DelegationSpecific Delegation
3.3. Written DelegationWritten Delegation
4.4. Unwritten DelegationUnwritten Delegation5.5. Formal DelegationFormal Delegation
6.6. Informal DelegationInformal Delegation
7.7. Downward DelegationDownward Delegation
8.8. Accrued DelegationAccrued Delegation9.9. Sideward DelegationSideward Delegation
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Top level management cant personally performTop level management cant personally performall the tasks needed to achieve the organizationalall the tasks needed to achieve the organizationalgoals, they must use the chain of command togoals, they must use the chain of command todistribute authority among the other organizationaldistribute authority among the other organizationalmembers to ensure that the work is completed.members to ensure that the work is completed.
DELEGATION OF AUTHORITY
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AdvantagesAdvantages
1.1. Basis of effective functioningBasis of effective functioning2.2. Saving of timeSaving of time3.3. Reduction of workReduction of work4.4. Opportunity for developmentOpportunity for development5.5. Benefit of specialized serviceBenefit of specialized service6.6. Delegation of authority enables effectivesDelegation of authority enables effectives
managerial supervisionmanagerial supervision7.7. Efficient running of branchesEfficient running of branches8.8. Interest and initiativeInterest and initiative
9.9. Satisfaction to subordinatesSatisfaction to subordinates10.10. Expansion and diversification of businessExpansion and diversification of business
activityactivity
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DisadvantagesDisadvantages
1.1. Hesitation on the part of superiorHesitation on the part of superior
i.i. PerfectionismPerfectionismii.ii. Autocratic attitudeAutocratic attitude
iii.iii. DirectionsDirectionsiv.iv. ConfidenceConfidencev.v. ControlControlvi.vi. Avoidance of riskAvoidance of riskvii.vii. CompetitionCompetitionviii.viii. Inability of the subordinateInability of the subordinateix.ix. Inability of the superiorInability of the superior
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2.2. Hesitation on the part of subordinatesHesitation on the part of subordinates
Love of spoonLove of spoon--feedingfeeding
Easier to askEasier to ask
Fear of criticismFear of criticism
Lack of information or resourcesLack of information or resources Other of selfOther of self--confidenceconfidence
Other workOther work
Inadequate incentivesInadequate incentives
Fear of failureFear of failure
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Effective DelegationEffective Delegation
Steps involved in successful delegationSteps involved in successful delegation
1.1. Establishment of definite goalsEstablishment of definite goals2.2. Developing personal discipline for supervisionDeveloping personal discipline for supervision3.3. Establishment of definite responsibilityEstablishment of definite responsibility4.4. MotivationMotivation5.5. Determining what to delegateDetermining what to delegate6.6. TrainingTraining7.7. ReportReport
8.8. ControlControl
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PrePre--requisites for effectiverequisites for effective
delegation of authoritydelegation of authority
It understand authority & responsibilityIt understand authority & responsibility
Decide the portion of authority for delegateDecide the portion of authority for delegate
Thorough knowledge of the ability &Thorough knowledge of the ability &
inabilities of subinabilities of sub--ordinates.ordinates.
Delegation of work in right directionDelegation of work in right direction
Delegation of routine functionDelegation of routine function
To understand need, importance of delegationTo understand need, importance of delegation
It must done in accordance with overall planIt must done in accordance with overall planfor completion offor completion of work.work.
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Common faults in DelegationCommon faults in Delegation
1.1. Close supervisionClose supervision
2.2. Lack of directionLack of direction
3.3. Lack of accountabilityLack of accountability
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DecentralizationDecentralization
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MEANINGMEANING
It is that type of section in the organization whereIt is that type of section in the organization whereworkers are perform their activities.workers are perform their activities.
In decentralization, separate staff are allocate toIn decentralization, separate staff are allocate toeach department for performing those activitieseach department for performing those activitieswhich cannot be centralized.which cannot be centralized.
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AdvantagesAdvantages
Decentralization
Greater efficiency
and outputSavings of time
1. Maintenance of
secrecy
1. Departmental
loyalty
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DisadvantagesDisadvantages
Decentralization
No proper of
division of
work
Duplication
of
work
No
standardization
Heavy
expenditure
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RESPONSIBILITYRESPONSIBILITY
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MEANINGMEANING
It is obligation to perform the tasks, functions ofIt is obligation to perform the tasks, functions ofthe orgnisation.the orgnisation.
DEFINATIONDEFINATION
DavisDavis
It is an obligation of the individual to performIt is an obligation of the individual to performthe assigned duties of the best of his abilitythe assigned duties of the best of his abilityunder the directions of his executive leader.under the directions of his executive leader.
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ELEMENTSELEMENTS
Arises from superior to subordinatesArises from superior to subordinates
It results from contractual agreementIt results from contractual agreement
It cannot transferableIt cannot transferable
It is continuous processIt is continuous process
It is created by acceptance of authorityIt is created by acceptance of authority
It is essence of obligationIt is essence of obligation
It may be general or specificIt may be general or specific
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THANK YOU