The PPMO: Lunch – n – Learn Series:

The Project Manager Minute Tip

“Strength lies in differences, not in similarities” ~ Steven Covey

Effective Team Communication Strategies

Effective Team Communication Strategies

About this Lunch & Learn Session

• Identify a team

• Identify common traits of successful teams

• Identify the stages of team formation

• Identify the various styles and approaches to communication as the team moves through establishment stages

• Create a buzz around team communication strategies

Effective Team Communication Strategies

Check In 1. Who’s here? 2. What do you like a project’s and/or project

management?

The PPMO: Lunch – n – Learn Series:

The Project Manager Minute Tip

"The art of communication is the language of leadership”

Professor James C. Humes (Author and former presidential speech writer)

Project Team

Project teams are team of individuals gathered for a defined period of time and

for a distinct, tangible and definable purpose.

SUCCESSFUL TEAMS

Purpose – Communication - Full Engagement – Diversity - Adapt Well to Change - Group Driven-

What are come common qualities of successful teams?

Communication -

4 Stages of Team Development

Dr. Bruce Tuckman’s Model (1965)

5 Stages of Project Team Development

Tuckman along with Mary Ann Jensen added a fifth Stage (1977)

Forming

“Getting to know you… getting to know all about you….”

Storming

Captain,

“High winds predicted…”

Norming

Stay the course

Performing

“… The ‘Doing’ Stage…”

Adjourning

.. “Hey, hey, hey goodbye”

So, where are your teams?

Listen Well

Successfully communicating with a team means making each teammate feel included, engaged and valued.

Manner of speaking

I don’t understand

Where’s the beef

Closed Mind

Choose the right words

We have a problem!

This is a fair offer.

We have a challenge.

This is an awesome deal!

Body Language

Did you hear the one about the..

Just who do you think you are?

Meetings, meetings and more meetings

Ready, set, go!

Create a Buzz

Be Prepared

Utilize great communication skills

Zealot – It is all about staying time & topic

Zenith – Always “wrap it up” with a “sanity check”

Suggestions?

Works Cited

• Forming, Storming, Norming, Performing: Successful Communication in Groups and Teams; Donald B Egolf: 2001

• Evaluating Training programs: The Four levels; Donald Kirkpatrick; 1998

• http://www.pmi.org/~/media/PDF/Business-Solutions/The-High-Cost-Low-Performance-The-Essential-Role-of-Communications.ashx

• The Sir Winston Method: The Five Secrets of Speaking the Language of Leadership 1991, James C. Humes

• Youtube, video, Failure to Communicate, Griffith University, Queensland College of Art, Griffith Film School Downloaded 09/17/2013 account:

• Youtube, video, Remember the Titans, Group v Team, Form, Storming, Norming, Performing downloaded 09/17/2013 account:

• photo-illustration collage by franke james using 2 licensed downloaded 09/20/2013, www.officepolitics.com

• http://www.ehow.com/info_8448944_body-language-games-adults.html#ixzz2fiYWa6QK