project management implementation,monitoring control
TRANSCRIPT
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Ghana Institute of Management and PublicAdministration (GIMPA)
CSIRCSIR(Senior Management Development Programme)
PROJECT MANAGEMENT:IMPLEMENTATION, MONITORING &
CONTROL
Dr. Joe Oteng-Adjei
Monday, June 22, 2009
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Integrated Business Strategy
Business
Goals
Productand
Project
Portfolio
Product
Strategy
Delivery
Strategy
Business
Systems
Strategy
OPERATIONAL
STRATEGIES
TARGETS
POLICIES
FinancialControl
Strategy
Marketing
Strategy
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CHA
NGE
Project
The Business Approach
s Team Working
s Cross Functional Perspective
s Process Orientation
s Logical Progression
s Strong Leadership
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Project Typess
Capital Facilities
s I.T. / Computing
s
Research & Development
s Product Introduction & Launch
s
Company Mergers & Acquisitions
s Organisational Change
s
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Why Undertake Projects ?s Financial
q Social
s Political
q Strategic
s Legislation
q Business Process Redesign
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What is a Project ?
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What is a Project ?s Specific Goal / Objective
s Defined Time Cost and Quality
s Unique and One-Off
s Finite Durations Multi-skilled Teamwork
s Many Interrelated Tasks
s Complex Relationships
s Deliverables
s Life Cycle - Phases
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s A PROJECT HAS A TEAM OF PEOPLE WORKING
TOGETHER TO COMPLETE A PARTICULAR TASK :
q By a
SPECIFIED TIME
q within a
SPECIFIED BUDGET
q to a
SPECIFIED STANDARD
Specific Goals and Objectives
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TIME
QUALITY
COST
BEST
CHEAPEST FASTEST
ECONOMICALECONOMICAL REASONABLEREASONABLE
ADEQUATEADEQUATE
ACCEPT
ABLE
P
ROJECT
Project Management Objectives
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PROJECT
MANAGER
Project
Team
Responsibility for ProjectResponsibility for Project
Authority over PersonnelAuthority over Personnel
GeneralManagement
Responsibility and Authority
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The Ultimate Challenge
s The ultimate challenge for project managers is tomeet cost, schedule (time) and quality goals of theproject without damage to the environment.
q That means project ends with high morale, greatrelationships with customers, and vendors thatcant wait to work with you on the next project.
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THINK PLAN DO
OR...
FEASIBILITY PHASE
PLANNING PHASE
ACTION PHASE
Project Phases
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Product Development
Prototype
ProductPlanning
Design &
Production Trials Launch
Conceptual
Study
CONCEPTCONCEPT P L A N N I N GP L A N N I N G I M P L E M E N T A T I O NI M P L E M E N T A T I O N
IDEA
Devpmnt
Testing
OnSale
7 6
5
4
3 2
1 0
OPERATIONOPERATION
1 1
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Project Life Cycle1-1
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Product vrs. Project Life Cycle
s New product development, like a project, has abeginning and an end and produces a uniqueproduct, it may consist of more than a single project.
q The product development life cycle describes thework required to create the product. The projectlife cycle focuses on managing the work.
q A product life cycle may contain many projects,each of which must go through the full project lifecycle.
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s HARDWAREq Project Network Analysisq Work Breakdown Structuresq Planning and Scheduling
q Control Techniques
s SOFTWAREq Teambuilding
q Leadershipq Presentationq Communication
The Two Components of Project Management
Th T h i l d S i lt l Di i f1-5
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The Technical and Socio-cultural Dimensions of
the Project Management Process
1-5
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1.1
1.1.1 1.1.2 1.1.3
PROJECT
1.2 1.3
1.3.1 1.3.2
B
D
C
F
GEAA
B
C
D
E
F
G
Work BreakdownStructures
Project Network
Techniques
CPM / PERT
Resource
Allocation
Progress
Measurement
Proven Techniques for Project Management
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OBJECTIVES
HOOK-UP
MAINTENANCE
WBSWHAT
HOW
HOW MUCH/WHO
WHEN
WHAT - IF
WHERE
WHAT DIDWE LEARN
Eight Steps to Project Success
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Project Characteristics - A Summary
s A project is an enterprise with fixed objectives and
goals of :q Timeq Costq Quality
s All industries, sectors and organisations carry outprojects.
s The strategy of an organization is achieved by projectsthat are successful
s Peo le carr out ro ects in teams with a leader.
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Power/Interest for Stakeholders Prioritization
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Power/Interest for Stakeholders Prioritization
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OBJECTIVES
HOOK-UP
MAINTENANCE
V
PLANS &BUDGETS
DETAILEDWORKING
SCHEDULES
COMPAREPLAN /ACTUAL
ReviseRevise
ScheduleSchedule
ReviseRevise
Plan / BudgetPlan / Budget
ChangeChangeObjectivesObjectives
Management Planning Cycle
F k
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PROGRAMME /PROJECT
Framework
I l t ti
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Implementation
s
Once the project funding has been approved,the originating authority must ensure thataction is taken to implement the project.
s Implementation usually entails:
q detailed implementation planning,
q
tendering and award of contracts,q purchase of materials,
I l t ti
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Implementations Implementation usually entails:
q the construction of the physical components of theproject,
q the purchase and installation of equipment and
q putting in place the institutional systems, policiesand procedures to facilitate implementation.
s Monitoring becomes essential once implementation
has started.
M it i D fi iti
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Monitoring: Definition
M it i D fi iti
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Monitoring: Definitions Monitoring implies
q watching,
q observing,
q tracking and
q documenting project implementation
q in order to ensure compliance to project plan.
M it i D fi iti
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Monitoring: Definition
s Monitoring is the process of collecting,analysing and using data/information aboutthe actual situation and comparing it to the
planned or expected situation to providefeedback to management staff for appropriateaction to be taken to ensure that performance
is on track.
M it i : Ch t i ti
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Monitoring: Characteristics
s
Traditional monitoring focuses onimplementation monitoring (tracking inputs,activities and outputs)
while
s Performance-based monitoring entails theregular collection of actual results (i.e. outcomesand impacts or goals)
Traditional (implementation) M&E
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r t n ( mp m nt t n) M&Evs. Performance-Based M&E
Impact
Outcome
Output
Activities
Inputs
Long-Term, widespread improvement
in society (End Outcome)
Intermediate effects of outputs on
clients (Intermediate Outcome)
Product and Services produced
Tasks personnel undertake to transforminputs into output
Financial, human and material resources
C ntr l Definiti n
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Control - Definition
C t l D fi iti
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s Project Control includes all activities that keep the projectmoving towards the goal. These include:
q Progress measurement
x Helps to identify problems early and serves as a
feedback to managementq Communication
x Keeps all the participants coordinated and aware ofproject progress and changes
q Corrective actionx Day to day responses to all the obstacles and problems
a project may encounter
Control - Definition
What Needs Controlling
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What Needs Controlling
What Needs Controlling
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= CHANGGE RIS
K
What Needs Controlling
s
SCOPEs QUALITY
s COST
s SCHEDULE (TIME)
s RESOURCES
s ORGANISATION / MANAGEMENT
s DELIVERABLES / BENEFITS
s
CONTRACT
Plan / Monitor / Control
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COST QUALITY
TIME
PLAN
MONITOR
CONTROL
Plan / Monitor / Control
Monitoring and Control
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HOOK-UP
MAINTENANCE
PLA
N
Monitoring and Control
GATHER DATA
ANALYSIS & CONCLUSIONS
CONSOLIDATE INFORMATION
MONITOR
DECISIONS / APPROVAL
AMEND PLAN
COMMUNICATE / FEEDBACK
TAKEACTION
Monitoring the Project
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What is happening and where are we going
Monitoring the Project
s Objectiveq Accumulate progress data
q
Determine performance by analysingsignificant deviations
q Forecast the impact on the project
Monitoring Involves :
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ReportsReports
ReviewsReviews
MeetingsMeetings
REACT & FEEDBACKREACT & FEEDBACK
Monitoring Involves :
s Information Gatherings Consolidating Datas Analysis, Conclusions and
Recommendations
Consolidating to Information
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Consolidating to Information
s Graphs
s Barcharts
s Resource Charts
s
Progress Performance Curves
s Summary Reports
Reviews
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Reviews
s The three main types of reviews are:
Project Progress Reviews Design/Technical Reviews Project Completion Reviews
Project progress reviews
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Project progress reviews
s Responsibility
q The project manager should be
responsible for calling progress
reviews.
Project Progress Reviews
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Project Progress Reviews
s
Aimsq Review progress against the master
schedule
q
Review progress against work packageschedules
q Review expenditure against the work
package budgets
q Assess the amount of work to be
completed and now accepted
Project Progress Reviews
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Project Progress Reviews
s Outcomeq Discuss and agree any control actions
which are necessary.
q Document actions arising for the project
controller to progress.
q The project owner should be responsible
for progressing commercial matters.
Design Reviews
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Design Reviews
s Responsibilityq The project manager should be responsible for
calling design reviews.q Staffs who are not directly involved in the
design work or project should be involved
Design Reviews
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Design Reviewss Aims
q It is a preventative evaluation rather than a postmortem.
q A formal, documented and systematic study of a
design by specialists not associated with itsdevelopment.
q Addresses: function, reliability, values and
appearance.
Design Reviews
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Design Reviews
s Outcomeq Assesses: quality, adherence to
specification, customer requirements,use of appropriate techniques orapproach / methodology, design formanufactures and costs.
q Document actions and responsibilities.
Project Completion Reviews
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Project Completion Reviews
s Responsibilityq The project owner should be
responsible for calling the review.
q Attended by all appropriate staff who
worked on the project.
Project Completion Reviews
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Project Completion Reviewss Aims
q Discuss the methods/procedures used at each stage ofthe project.
q Discuss the degree of success or failure of the
method/procedure.
q Establish the lessons learned.
q Highlight any problems and establish their causes.
q Review the overall financial and technical success of
the project.
Project Completion Reviews
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r j ct mp t n w
s Outcome
q The project manager should complete a
post project completion report and circulate
this as appropriate.
Meetings
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g
s
Meetings are needed to aid communicationswithin the project team and between the teamand external parties.
s A meeting is a natural group, convened forcarrying out the process of specific decision-making, communications and problemdefinition.
Meetings
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gs Principles
q Clearly define the purpose and an agenda.
q Keep meetings to a minimum.
q Involve interested parties who will make a
positive contribution.
Meetings
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gs Aims
q Important that clear, concise and actions
and statements are produced and
circulated.
q Actions should include owners and
timescales.
Take Action
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sWithout the ability to take action
and make decisions, control is
meaningless.
sThe input to control is the
monitoring process and the output
from control is the changeprocess.
Take Action
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sTaking action involves three steps:qMaking decisions and getting
approval
qAmending the plan
q Publishing the plan and feeding
back
Lesson 1
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s A crow was sitting on a tree, doingnothing all day. A small rabbit saw thecrow and asked him, Can I also sit likeyou and do nothing all day long? The
crow answered: Sure, why not. So, therabbit sat on the ground below the crowand rested. All of a sudden, a fox
appeared, jumped on the rabbit and ate it.
Lesson 1
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s
Moral of the StoryqTo be sitting and doing
nothing, you must be sittingvery, very high up.
Lesson 2
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s A turkey was chatting with a bull. I would love to
be able to get to the top of that tree, signed theturkey, but I havent got the energy. Well, whydont you nibble on some of my droppings? repliedthe bull. They are packed with nutrients. The
turkey pecked at a lump of dung and found that itactually gave him enough strength to reach the firstbranch of the tree. The next day, after eating somemore dung, he reached the second branch. Finally,
after a fortnight, there he was proudly perched at thetop of the tree. Soon he was promptly spotted by afarmer who shot the turkey out of the tree.
Lesson 2
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sMoral of the Story
qBull shit might get you to the top,but it wont keep you there.
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Visibility Room
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RESOURCES