project management implementation,monitoring control

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    Ghana Institute of Management and PublicAdministration (GIMPA)

    CSIRCSIR(Senior Management Development Programme)

    PROJECT MANAGEMENT:IMPLEMENTATION, MONITORING &

    CONTROL

    Dr. Joe Oteng-Adjei

    Monday, June 22, 2009

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    Integrated Business Strategy

    Business

    Goals

    Productand

    Project

    Portfolio

    Product

    Strategy

    Delivery

    Strategy

    Business

    Systems

    Strategy

    OPERATIONAL

    STRATEGIES

    TARGETS

    POLICIES

    FinancialControl

    Strategy

    Marketing

    Strategy

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    CHA

    NGE

    Project

    The Business Approach

    s Team Working

    s Cross Functional Perspective

    s Process Orientation

    s Logical Progression

    s Strong Leadership

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    Project Typess

    Capital Facilities

    s I.T. / Computing

    s

    Research & Development

    s Product Introduction & Launch

    s

    Company Mergers & Acquisitions

    s Organisational Change

    s

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    Why Undertake Projects ?s Financial

    q Social

    s Political

    q Strategic

    s Legislation

    q Business Process Redesign

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    What is a Project ?

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    What is a Project ?s Specific Goal / Objective

    s Defined Time Cost and Quality

    s Unique and One-Off

    s Finite Durations Multi-skilled Teamwork

    s Many Interrelated Tasks

    s Complex Relationships

    s Deliverables

    s Life Cycle - Phases

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    s A PROJECT HAS A TEAM OF PEOPLE WORKING

    TOGETHER TO COMPLETE A PARTICULAR TASK :

    q By a

    SPECIFIED TIME

    q within a

    SPECIFIED BUDGET

    q to a

    SPECIFIED STANDARD

    Specific Goals and Objectives

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    TIME

    QUALITY

    COST

    BEST

    CHEAPEST FASTEST

    ECONOMICALECONOMICAL REASONABLEREASONABLE

    ADEQUATEADEQUATE

    ACCEPT

    ABLE

    P

    ROJECT

    Project Management Objectives

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    PROJECT

    MANAGER

    Project

    Team

    Responsibility for ProjectResponsibility for Project

    Authority over PersonnelAuthority over Personnel

    GeneralManagement

    Responsibility and Authority

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    The Ultimate Challenge

    s The ultimate challenge for project managers is tomeet cost, schedule (time) and quality goals of theproject without damage to the environment.

    q That means project ends with high morale, greatrelationships with customers, and vendors thatcant wait to work with you on the next project.

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    THINK PLAN DO

    OR...

    FEASIBILITY PHASE

    PLANNING PHASE

    ACTION PHASE

    Project Phases

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    Product Development

    Prototype

    ProductPlanning

    Design &

    Production Trials Launch

    Conceptual

    Study

    CONCEPTCONCEPT P L A N N I N GP L A N N I N G I M P L E M E N T A T I O NI M P L E M E N T A T I O N

    IDEA

    Devpmnt

    Testing

    OnSale

    7 6

    5

    4

    3 2

    1 0

    OPERATIONOPERATION

    1 1

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    Project Life Cycle1-1

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    Product vrs. Project Life Cycle

    s New product development, like a project, has abeginning and an end and produces a uniqueproduct, it may consist of more than a single project.

    q The product development life cycle describes thework required to create the product. The projectlife cycle focuses on managing the work.

    q A product life cycle may contain many projects,each of which must go through the full project lifecycle.

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    s HARDWAREq Project Network Analysisq Work Breakdown Structuresq Planning and Scheduling

    q Control Techniques

    s SOFTWAREq Teambuilding

    q Leadershipq Presentationq Communication

    The Two Components of Project Management

    Th T h i l d S i lt l Di i f1-5

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    The Technical and Socio-cultural Dimensions of

    the Project Management Process

    1-5

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    1.1

    1.1.1 1.1.2 1.1.3

    PROJECT

    1.2 1.3

    1.3.1 1.3.2

    B

    D

    C

    F

    GEAA

    B

    C

    D

    E

    F

    G

    Work BreakdownStructures

    Project Network

    Techniques

    CPM / PERT

    Resource

    Allocation

    Progress

    Measurement

    Proven Techniques for Project Management

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    OBJECTIVES

    HOOK-UP

    MAINTENANCE

    WBSWHAT

    HOW

    HOW MUCH/WHO

    WHEN

    WHAT - IF

    WHERE

    WHAT DIDWE LEARN

    Eight Steps to Project Success

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    Project Characteristics - A Summary

    s A project is an enterprise with fixed objectives and

    goals of :q Timeq Costq Quality

    s All industries, sectors and organisations carry outprojects.

    s The strategy of an organization is achieved by projectsthat are successful

    s Peo le carr out ro ects in teams with a leader.

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    Power/Interest for Stakeholders Prioritization

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    Power/Interest for Stakeholders Prioritization

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    OBJECTIVES

    HOOK-UP

    MAINTENANCE

    V

    PLANS &BUDGETS

    DETAILEDWORKING

    SCHEDULES

    COMPAREPLAN /ACTUAL

    ReviseRevise

    ScheduleSchedule

    ReviseRevise

    Plan / BudgetPlan / Budget

    ChangeChangeObjectivesObjectives

    Management Planning Cycle

    F k

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    PROGRAMME /PROJECT

    Framework

    I l t ti

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    Implementation

    s

    Once the project funding has been approved,the originating authority must ensure thataction is taken to implement the project.

    s Implementation usually entails:

    q detailed implementation planning,

    q

    tendering and award of contracts,q purchase of materials,

    I l t ti

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    Implementations Implementation usually entails:

    q the construction of the physical components of theproject,

    q the purchase and installation of equipment and

    q putting in place the institutional systems, policiesand procedures to facilitate implementation.

    s Monitoring becomes essential once implementation

    has started.

    M it i D fi iti

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    Monitoring: Definition

    M it i D fi iti

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    Monitoring: Definitions Monitoring implies

    q watching,

    q observing,

    q tracking and

    q documenting project implementation

    q in order to ensure compliance to project plan.

    M it i D fi iti

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    Monitoring: Definition

    s Monitoring is the process of collecting,analysing and using data/information aboutthe actual situation and comparing it to the

    planned or expected situation to providefeedback to management staff for appropriateaction to be taken to ensure that performance

    is on track.

    M it i : Ch t i ti

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    Monitoring: Characteristics

    s

    Traditional monitoring focuses onimplementation monitoring (tracking inputs,activities and outputs)

    while

    s Performance-based monitoring entails theregular collection of actual results (i.e. outcomesand impacts or goals)

    Traditional (implementation) M&E

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    r t n ( mp m nt t n) M&Evs. Performance-Based M&E

    Impact

    Outcome

    Output

    Activities

    Inputs

    Long-Term, widespread improvement

    in society (End Outcome)

    Intermediate effects of outputs on

    clients (Intermediate Outcome)

    Product and Services produced

    Tasks personnel undertake to transforminputs into output

    Financial, human and material resources

    C ntr l Definiti n

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    Control - Definition

    C t l D fi iti

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    s Project Control includes all activities that keep the projectmoving towards the goal. These include:

    q Progress measurement

    x Helps to identify problems early and serves as a

    feedback to managementq Communication

    x Keeps all the participants coordinated and aware ofproject progress and changes

    q Corrective actionx Day to day responses to all the obstacles and problems

    a project may encounter

    Control - Definition

    What Needs Controlling

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    What Needs Controlling

    What Needs Controlling

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    = CHANGGE RIS

    K

    What Needs Controlling

    s

    SCOPEs QUALITY

    s COST

    s SCHEDULE (TIME)

    s RESOURCES

    s ORGANISATION / MANAGEMENT

    s DELIVERABLES / BENEFITS

    s

    CONTRACT

    Plan / Monitor / Control

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    COST QUALITY

    TIME

    PLAN

    MONITOR

    CONTROL

    Plan / Monitor / Control

    Monitoring and Control

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    HOOK-UP

    MAINTENANCE

    PLA

    N

    Monitoring and Control

    GATHER DATA

    ANALYSIS & CONCLUSIONS

    CONSOLIDATE INFORMATION

    MONITOR

    DECISIONS / APPROVAL

    AMEND PLAN

    COMMUNICATE / FEEDBACK

    TAKEACTION

    Monitoring the Project

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    What is happening and where are we going

    Monitoring the Project

    s Objectiveq Accumulate progress data

    q

    Determine performance by analysingsignificant deviations

    q Forecast the impact on the project

    Monitoring Involves :

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    ReportsReports

    ReviewsReviews

    MeetingsMeetings

    REACT & FEEDBACKREACT & FEEDBACK

    Monitoring Involves :

    s Information Gatherings Consolidating Datas Analysis, Conclusions and

    Recommendations

    Consolidating to Information

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    Consolidating to Information

    s Graphs

    s Barcharts

    s Resource Charts

    s

    Progress Performance Curves

    s Summary Reports

    Reviews

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    Reviews

    s The three main types of reviews are:

    Project Progress Reviews Design/Technical Reviews Project Completion Reviews

    Project progress reviews

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    Project progress reviews

    s Responsibility

    q The project manager should be

    responsible for calling progress

    reviews.

    Project Progress Reviews

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    Project Progress Reviews

    s

    Aimsq Review progress against the master

    schedule

    q

    Review progress against work packageschedules

    q Review expenditure against the work

    package budgets

    q Assess the amount of work to be

    completed and now accepted

    Project Progress Reviews

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    Project Progress Reviews

    s Outcomeq Discuss and agree any control actions

    which are necessary.

    q Document actions arising for the project

    controller to progress.

    q The project owner should be responsible

    for progressing commercial matters.

    Design Reviews

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    Design Reviews

    s Responsibilityq The project manager should be responsible for

    calling design reviews.q Staffs who are not directly involved in the

    design work or project should be involved

    Design Reviews

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    Design Reviewss Aims

    q It is a preventative evaluation rather than a postmortem.

    q A formal, documented and systematic study of a

    design by specialists not associated with itsdevelopment.

    q Addresses: function, reliability, values and

    appearance.

    Design Reviews

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    Design Reviews

    s Outcomeq Assesses: quality, adherence to

    specification, customer requirements,use of appropriate techniques orapproach / methodology, design formanufactures and costs.

    q Document actions and responsibilities.

    Project Completion Reviews

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    Project Completion Reviews

    s Responsibilityq The project owner should be

    responsible for calling the review.

    q Attended by all appropriate staff who

    worked on the project.

    Project Completion Reviews

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    Project Completion Reviewss Aims

    q Discuss the methods/procedures used at each stage ofthe project.

    q Discuss the degree of success or failure of the

    method/procedure.

    q Establish the lessons learned.

    q Highlight any problems and establish their causes.

    q Review the overall financial and technical success of

    the project.

    Project Completion Reviews

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    r j ct mp t n w

    s Outcome

    q The project manager should complete a

    post project completion report and circulate

    this as appropriate.

    Meetings

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    g

    s

    Meetings are needed to aid communicationswithin the project team and between the teamand external parties.

    s A meeting is a natural group, convened forcarrying out the process of specific decision-making, communications and problemdefinition.

    Meetings

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    gs Principles

    q Clearly define the purpose and an agenda.

    q Keep meetings to a minimum.

    q Involve interested parties who will make a

    positive contribution.

    Meetings

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    gs Aims

    q Important that clear, concise and actions

    and statements are produced and

    circulated.

    q Actions should include owners and

    timescales.

    Take Action

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    sWithout the ability to take action

    and make decisions, control is

    meaningless.

    sThe input to control is the

    monitoring process and the output

    from control is the changeprocess.

    Take Action

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    sTaking action involves three steps:qMaking decisions and getting

    approval

    qAmending the plan

    q Publishing the plan and feeding

    back

    Lesson 1

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    s A crow was sitting on a tree, doingnothing all day. A small rabbit saw thecrow and asked him, Can I also sit likeyou and do nothing all day long? The

    crow answered: Sure, why not. So, therabbit sat on the ground below the crowand rested. All of a sudden, a fox

    appeared, jumped on the rabbit and ate it.

    Lesson 1

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    s

    Moral of the StoryqTo be sitting and doing

    nothing, you must be sittingvery, very high up.

    Lesson 2

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    s A turkey was chatting with a bull. I would love to

    be able to get to the top of that tree, signed theturkey, but I havent got the energy. Well, whydont you nibble on some of my droppings? repliedthe bull. They are packed with nutrients. The

    turkey pecked at a lump of dung and found that itactually gave him enough strength to reach the firstbranch of the tree. The next day, after eating somemore dung, he reached the second branch. Finally,

    after a fortnight, there he was proudly perched at thetop of the tree. Soon he was promptly spotted by afarmer who shot the turkey out of the tree.

    Lesson 2

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    sMoral of the Story

    qBull shit might get you to the top,but it wont keep you there.

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    Visibility Room

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    RESOURCES